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Sail Date: August 2019
Two year old beautiful ship, the food was excellent and the cabins had plenty of room. The ship was very easy to navigate for all ages, with the exception of the sundeck. The elevator did not go up. The off-shore excursions had enough ... Read More
Two year old beautiful ship, the food was excellent and the cabins had plenty of room. The ship was very easy to navigate for all ages, with the exception of the sundeck. The elevator did not go up. The off-shore excursions had enough options to meet interests and physical capabilities for all on-board. Staying on the boat always being one of the options. The staff and cruise manager were exceptional. You would not have known they have been on-board since March 1st only a couple of weeks vacation by their enthusiasm. The entertainment was a little different each evening and met our personal tastes a few of the times. Was still talented and good even though it may have not been our cup of tea. I am a person that has been on multiple ocean cruises and always battles motion sickness. No issues at all during the 7 days on the river. Would do it again if the opportunity arises. Read Less
1 Helpful Vote
Sail Date: August 2019
We had first river cruise in Europe, and we fell in love with it! The food was outstanding, our ship is beautiful and comfortable. Cabin is very clean with the best service ever. The food is absolutely delicious, everyone enjoyed it, and ... Read More
We had first river cruise in Europe, and we fell in love with it! The food was outstanding, our ship is beautiful and comfortable. Cabin is very clean with the best service ever. The food is absolutely delicious, everyone enjoyed it, and appreciate it. There are a lot of fresh vegetables and fruits served daily and creative menu, which is also variety of wonderful food. The service is awesome, they are polite, kind, welcoming, friendly. Entertainment and activities were very nice with different musicians on board. We would like to see some shows in the future. Service was excellent, very organized, detailed. Ports and Shore excursions overall were very good, only first one in Amsterdam was very short and less informative, also the last one in Freiburg was very short. We traveled with a 10 year old child and she really enjoyed it, we would do it again and again! Read Less
Sail Date: August 2019
We chose this cruise to determine if a river cruise was a good fit for us. We have decided that for the money our bet is with the ocean cruises. If you are the type that can sit and enjoy a piano player or read. Then a river cruise is a ... Read More
We chose this cruise to determine if a river cruise was a good fit for us. We have decided that for the money our bet is with the ocean cruises. If you are the type that can sit and enjoy a piano player or read. Then a river cruise is a good fit for you. We consider ourselves to be active and the River cruise just does not have enough activity. As for the rooms we upgraded to a balcony and found them to be very small. Not enough storage for your clothes and no place to put your luggage, As for the balcony, you had to walk sideways to get out there. Sometimes you are docked next to a cement wall or if you are one of the unlucky ones to be docked beside another ship, your balcony becomes useless. I would have liked to have more food choices since I enjoy simple food. The countries visited were very nice and I wouldn't mind seeing them again just not on a river cruise. Most of the staff were very pleasant but sometimes you can tell they were just being nice because they had to. Once again, this can be a great cruise for people that like to relax and like fancy food. Not for the active or the fussy eaters. Read Less
Sail Date: July 2019
I dreamt of taking this trip for years and finally made it starting in Amsterdam, Netherlands; going through the Rhine River in Germany and the Main River and Canal; then to the Danube River to Austria, Bulgaria and Hungary. The AMA ... Read More
I dreamt of taking this trip for years and finally made it starting in Amsterdam, Netherlands; going through the Rhine River in Germany and the Main River and Canal; then to the Danube River to Austria, Bulgaria and Hungary. The AMA Waterway ships seemed to have more staterooms with balconies than other lines. My ship, the AMA Viola, was constantly being cleaned, banisters being wiped down, windows cleaned and everything sparkling clean. I traveled alone, however, since there was no assigned dining seating I was able to meet people from all over the USA, Canada and England, talk with them and exchange e-mail address. The ship traveled at a slow speed because of the water level while we passed various castles, towns, churches. A lot of the shoreline was forested, but about 3 trees in you could see a walking, biking lane or street. The ship stopped at cities in each of the countries where we could get a view of the history and shops. Guides were very knowledgeable. After the individual tour, there was always time for personal exploring or shopping. One nice part about the excursions was that we each had a Quiet Voxe. Each day we would pair it with the guide and while she talked we could hear her up to two blocks away. If we stopped to take a picture, it was easy to catch up and we could hear without having to stand right in front of her. Each group had their own color and a guide holding a colored paddle. Each day our Cruise Director, Rachael Couto would update our itinerary with pictures and funny antidotes. When we were gathered in the lounge, there was guitar music and disco music at night. Several times, special groups or individual would entertain. Of course sitting on the top deck while cruising was always an option. There was a mixture of time to take in shore excursions, meals (in the main dining room, lounge, or chef's table), visiting with new friends, listening to music, lots of laughing and dancing, enjoying the view on the top deck or a quick nap in the cabin. All the crew members greeted you. My room steward always had the room made up while I was at breakfast. The other room steward on the floor always had a warm 'good morning' and a comment that I was the first one down for breakfast or I was late and was 3rd one down. If a seaman should pass you on the steps, he would always say good morning/afternoon.. If you had a question, there was always someone to help. Read Less
2 Helpful Votes
Sail Date: July 2019
I can only start by saying that AmaWaterways is on a completely different level. From the very first moment that we stepped foot on the AmaKristina, to the time we departed, the crew made us feel comfortable and we were treated like ... Read More
I can only start by saying that AmaWaterways is on a completely different level. From the very first moment that we stepped foot on the AmaKristina, to the time we departed, the crew made us feel comfortable and we were treated like royalty. We were amazed at the size of the ship and it was nice to have a small number of tourists with us, instead of a massive ship with over 1,000 people. Additionally, the food and drinks were impeccable, along with the service from the crew who were friendly, helpful and clearly LOVED their jobs. The excursions were amazing and we loved the walking/ bike tours because of how simple and easy they were. We wished the pool was bigger, and the bar on the sun deck was open, but we couldn’t of asked for a better vacation. We will definitely use AmaWaterways again and highly recommend it!!!! Read Less
4 Helpful Votes
Sail Date: July 2019
We had been on many ocean cruises, but never a river cruise. Booked a Baltic Sea cruise that ended in Amsterdam and decided, since we had made the trip across the Atlantic anyway, let's try a river cruise. We knew nothing about ... Read More
We had been on many ocean cruises, but never a river cruise. Booked a Baltic Sea cruise that ended in Amsterdam and decided, since we had made the trip across the Atlantic anyway, let's try a river cruise. We knew nothing about river cruise lines, and, in fact, looked for a Viking river cruise simply because we had traveled on Viking ocean cruises. Viking had nothing available, so the travel agent convinced us to try AmaWaterways. The AmaMora happened to be available on the dates we needed. In other words, we lucked into a great experience. I can only rate our experience on this ship and have no other river cruise to compare it to, but don't know how any other ship on any other line could have been as nice. The food was great; there was a choice of included excursions, and our choices worked extremely well for us and were great. We knew the ship was new, but when we booked the cruise and got the itinerary, nothing was included about a christening cruise. AmaWaterways ownership apparently decided the cruise we took was at the right time to christen the ship, so that found its way into our itinerary. A bonus for us. The food was much better than on the ocean cruise we had just left. The ship was immaculate, the service was perfect, and the staff all wore a perpetual smile on both their faces and in the voices. (You can read my review of our ocean cruise on the Holland America Rotterdam and find that I don't always offer rave reviews.) This was a truly exceptional experience. Read Less
Sail Date: July 2019
My husband and I were celebrating our 65th birthdays. This is our first river cruise. Our travel agent highly recommended AMA over any other river boat cruise. The ship, cabin, food, entertainment and service were outstanding. We ... Read More
My husband and I were celebrating our 65th birthdays. This is our first river cruise. Our travel agent highly recommended AMA over any other river boat cruise. The ship, cabin, food, entertainment and service were outstanding. We particularly enjoyed the new "Wellness" program. Marcelo was an excellent fitness instructor. The shore excursions were very well planned. The local guides were excellent. We would have enjoyed all of the excursions. It would have been nice to spend more time in each port to enjoy more of their offerings. In general the time available for excursions (especially free time) was limited compared to time on the ship. In some ports, the docking locations made access to nearby cities/towns inaccessible. With regards to the staff there were some standouts. The Cruise Manager, Vanessa was delightful. She was very accommodating and approachable. Her Port Talks were very informative. We also enjoyed our Chef's Table Specialty Restaurant experience. In addition to the great food, the waitstaff made the dinner extra special. Alex, the Head Waiter was the perfect combination of charm, class and wit. The only dissapointment we experienced onboard was the coffee machine that dispensed instant coffee. We would have enjoyed freshly brewed coffee instead. Read Less
2 Helpful Votes
Sail Date: July 2019
We cruised on the AmaSerena in July 2019. Our embarkation was very smooth. We were allowed on board early and had a light lunch available. Our room was excellent. We were in room 306 - we had a nice balcony and a very roomy bathroom. ... Read More
We cruised on the AmaSerena in July 2019. Our embarkation was very smooth. We were allowed on board early and had a light lunch available. Our room was excellent. We were in room 306 - we had a nice balcony and a very roomy bathroom. The dining experience was excellent. The food was great and plentiful. Plenty of options for a vegetarian in the party. We enjoyed our shore excursions, especially the option to be in the Active walker group, which gave us more (and faster) walking. Another highlight was the Wellness program. The available exercise programs helped us work off some of the good food. We had some time before our flight at the end of the trip. We were able to explore Basel, and then wait in the lounge of the ship (again with a light lunch) before we caught our ride to the airport. I would heartily recommend the Rhine cruise and the ship. Truly a wonderful experience. Read Less
4 Helpful Votes
Sail Date: July 2019
We read many reviews and for our first river cruise experience, we decided AMA was the way to go. It was a bit more costly than Viking but I can tell you it was worth it. The food and the service was impeccable and there were only 150 ... Read More
We read many reviews and for our first river cruise experience, we decided AMA was the way to go. It was a bit more costly than Viking but I can tell you it was worth it. The food and the service was impeccable and there were only 150 guests on board opposed to Viking which I believe has over 190 on each boat of the same size. Nicola, the Cruise Director was a delight and very helpful and oh, so funny. We met some lovely people on our trip. We were only the fifth group of people on this new boat and it was gorgeous. So clean and roomy. The rooms were cleaned every morning and there was turn down service at night. You received the itinerary and schedule for the next day in your room while you were at dinner. The restaurant and hotel staff were incredible and all were very helpful and friendly. The wine pours are very generous. Happy hours feature a special drink of the day as well. We did book the Chef's table for dinner and it was lovely with excellent service. Small portions but it was 7 courses. I would highly recommend AMA Waterways and the AmaMora for your Rhine river cruise. Read Less
1 Helpful Vote
Sail Date: April 2019
This was my fourth river cruise on AmaWaterways and every one of them has surpasses my expectations. Everything on this cruise was so well planned - the ports and shore excursions, the meals with a great array of food to satisfy any ... Read More
This was my fourth river cruise on AmaWaterways and every one of them has surpasses my expectations. Everything on this cruise was so well planned - the ports and shore excursions, the meals with a great array of food to satisfy any taste. The staff were always available to answer our question or provide whatever help we requested. Shore excursions are included. Often there are several to choose from - bike tours, gentle walking to more rigorous ones - something for everyone. As for the meals, there was always something for all tastes. The breakfast buffet had a wide assortment of foods. Special orders were available too. Lunch was served in the dining room with a light lunch alternative in the lounge. Seated dinners were always in the dining room with an optional chefs table restaurant available by reservation. Wine, beer and soft drinks were included with lunch and dinner. I hope to return for another AmaWaterways Cruise. I know I won’t be disappointed and neither will you. Read Less
1 Helpful Vote
Sail Date: April 2019
The AMA Stella is a great ship with an even greater staff. We thoroughly enjoyed all aspects of this cruise. The shore excursions were well organized & there was a good variety of them. Food was generally quite good although the osso ... Read More
The AMA Stella is a great ship with an even greater staff. We thoroughly enjoyed all aspects of this cruise. The shore excursions were well organized & there was a good variety of them. Food was generally quite good although the osso buco left something to be desired. I will give a shout out to Michaela from Romania who is a great bartender/waitress. All wait staff was friendly & did a good job. AMA provided many extra nice touches such as welcome gifts & candy or other treats brought by Boyan the cruise manager to the guests while on shore excursions. Boyan also deserves a shout out! The one hour open bar before dinner was an extra we haven’t had on other cruises. Everything was first class even though we were in one of the least expensive cabins. We have already put a deposit down on a future cruise. So we will be traveling with AMA again soon! Read Less
1 Helpful Vote
Sail Date: April 2019
First time river cruiser and very pleased! Ship was wonderful, staff very attentive, food delicious and plentiful, excursions to fit any need, and the wine sommelier was very interesting and knowledge. Great experience. People on this ... Read More
First time river cruiser and very pleased! Ship was wonderful, staff very attentive, food delicious and plentiful, excursions to fit any need, and the wine sommelier was very interesting and knowledge. Great experience. People on this sailing were delightful and friendly. Room was very nicely appointed and room for 2 ladies with some space to spare! DEFINITELY will choose AmaWaterways again! The pre cruise excursion in Amsterdam was well worth it...just watch out for the bicycles!!! Booked flights through AMA and all arrangements were superb and definitely the easiest way to go to and from the airports. This cruise RAUL was Cruise Director and available 100% of the time and quite informative and entertaining, Enjoyed the excursions with different levels of activity...something for everyone. Just note that early April on Rhine can be quite chilly!! AMA is a first class provider, and you do not have to pay for extras...all inclusive and wonderful. Read Less
Sail Date: April 2019
This cruise was chosen because of an interest in the history of the Netherlands and Belgium and the tulips. In advance of the cruise, I spent three days in Amsterdam where I explored the city, visited the Anne Frank House and the Van Gogh ... Read More
This cruise was chosen because of an interest in the history of the Netherlands and Belgium and the tulips. In advance of the cruise, I spent three days in Amsterdam where I explored the city, visited the Anne Frank House and the Van Gogh Museum. I met the AmaStella at the pier in Amsterdam. Everything was perfect onboard ship and with the excursions planned for the journey. The staff/crew on the ship were amazing and attentive to all needs and foresaw the desires of all onboard. The cruise director was visible and accessible at all times. He made everyone feel like a family member and made sure that everyone was informed and looked after. The ship was beautiful, clean and functional. The bed and bedding were so comfortable that it was difficult to leave it the mornings. The food was excellent and the dining room service was outstanding with attention to every detail. The evening activities were perfectly suited for the journey and the guests onboard. There is absolutely nothing that I would have changed about this adventure. I would go again in a flash. The cruise line also initiated an app for this cruise which allowed us to follow our route and check information about each port. Further, we were able to add our pictures to this app and then share them with family and friends while we travelled. Read Less
1 Helpful Vote
Sail Date: April 2019
My sister and I just got back from our Tulip Time cruise on the AMAPrima. We started and ended in Amsterdam, with stops in Middelburg and Rotterdam, and in Ghent and Antwerp in Belgium. Each port had several included excursions available. ... Read More
My sister and I just got back from our Tulip Time cruise on the AMAPrima. We started and ended in Amsterdam, with stops in Middelburg and Rotterdam, and in Ghent and Antwerp in Belgium. Each port had several included excursions available. All walking tours offered groups for active, normal, or “gentle” walkers so people could take part regardless of their physical ability. One of our favorite excursions was the Belgian Chocolate, Beer and Waffle Tasting in Antwerp. Of course, the highlight of the trip was the morning spent at the Keukenhof Gardens to view the magnificent tulips, hyacinths, and daffodils in full bloom. This was our third river cruise, and our second on AMAWaterways. The ship was in beautiful condition and spotlessly clean. Our cabin (Cat.C, 228) was quite a bit smaller than on our first cruise (AMALegro) but since we didn’t spend a lot of time there, it was quite sufficient. The service is impeccable...I don’t think the crew knows the word “no”! The food was excellent and plentiful...as my clothes can attest to! I liked the fact that in addition to complementary beverages at lunch and dinner, they offered a complementary “happy hour” for one hour prior to dinner. They also had a special reception for returning cruisers. We opted for the pre-cruise hotel, arriving in Amsterdam 2 days prior to embarkation. The hotel, the NH Grand Hotel Krasnapolsky, was modern and spotless. It was perfectly located right on Dam Square in center—city Amsterdam. As part of the pre-cruise stay, we had an excursion to Haarlem on Friday, and a canal cruise on our way to the ship on Saturday. We were especially impressed with the embarkation and disembarkation processes. In both instances, we put our bags outside our rooms but after they were collected we were each asked to identify our bags in the holding room to be sure all our bags were there before loading onto the transfer buses. This was reassuring, since on our first river cruise (on another line) our bags were left behind at the hotel and we weren’t aware of it until we got to the airport. Fortunately, the cruise manager made quick call to the hotel and our bags were brought to us at the airport by taxi. AMA’s system prevented such an occurrence. Special recognition goes to our Cruise Manager, John Riley. He had everything planned to the smallest detail and as a result, everything went smoothly. He was always available for assistance and was even seen dancing the night away with the guests. With 2 AMAWaterways cruises under our belts, this will be our river cruise line of choice in the future. Read Less
Sail Date: March 2019
This was our first river cruise. We will definitely do it again, and based on this experience AMA will be our first choice. Everyone on this ship went out of their way to be friendly and helpful, from the captain to the cruise and ... Read More
This was our first river cruise. We will definitely do it again, and based on this experience AMA will be our first choice. Everyone on this ship went out of their way to be friendly and helpful, from the captain to the cruise and hospitality directors, to food service personnel, waiters and bar attendants, and to housekeeping staff. Food was excellent, particularly the Chef’s table which was served with pride by the chef and his staff in the special eating area at the ships stern as we happily took in the (sunny) view of the picturesque waterways. Activities were well organized and interesting with enthusiastic local guides. Was particularly impressed with the cruise director who proved to be a great entertainer while bringing us all up to date on upcoming events and schedule. He seemed to always be there to interact with guests or solve problems. Amazing how he also made challenges of scheduling of supporting transport and guides invisible to ship guests. Appreciated the security of on board entry and the concerns of local guides to always have the right number in the group or safely avoiding the crazy Dutch cyclists and cars. Entertainment highlight was a classical trio who were fantastic. Other entertainers were comfortably appropriate for guest demographics. Judging by the age of cruise guests, this cruise was most frequented by 55+ folk. Often they retreated to cabins after dinner. Despite fitness leader, not a big draw except for small number who usually took more active cycle tours. There were a few kids on this cruise but with much walking and historical focus, probably not best for kids. I have written reviews for trip advisor on several occasions but have never had the opportunity to be so positive about a trip experience. Keep it up AMA, we’re looking to do this again next year! A final word on the weather. It was cold and damp for early April so bring warm clothes and rain gear. Fortunately only one day was rainy but our umbrellas saved the day. Despite the weather Keukenhof was beautiful, as was the Florillia flower show that AMA arranged access to before the show opened a few days later. Btw, when in Bruges, make sure to get your chocolates from Dumont’s. Read Less
Sail Date: March 2019
We choose this cruise because it was a great value with a 2 for 1 price. we spent 2 weeks traveling around Europe before boarding the cruise March 23, 2019. We spent 3 days exploring our departure city Amsterdam before the cruise. We were ... Read More
We choose this cruise because it was a great value with a 2 for 1 price. we spent 2 weeks traveling around Europe before boarding the cruise March 23, 2019. We spent 3 days exploring our departure city Amsterdam before the cruise. We were so ready to relax and be pampered! Embarkation was a breeze. Our cabin was plenty roomy and very nicely decorated. Loved our balcony and sitting area! The food was excellent at every meal. The wine was very good - enjoyed the mixed drinks at happy hour. My husband would have liked a few more choices of beer. After all we were in Europe, which is known for it's beer! The nightly entertainment was enjoyable. It was so fun working off dinner on the dance floor! The service was amazing!! All the staff were so friendly and caring. Frederico Martinez was a very organized and efficient cruise director. We can't say enough positive about the amazing cruise ports we visited and wonderful shore excursions. (Although a little more shopping time would have been fun!) WE would go again in a heartbeat and hope Ama will offer more sales to entice repeat customers. Read Less
6 Helpful Votes
Sail Date: December 2018
AmaKristina is simply elegant, ultimately classy, yet unexpectedly down-to-earth and comfortable. We enjoyed the Christmas Markets on the Rhine from the first moment to the last. Every detail from the excursions, to the stateroom ... Read More
AmaKristina is simply elegant, ultimately classy, yet unexpectedly down-to-earth and comfortable. We enjoyed the Christmas Markets on the Rhine from the first moment to the last. Every detail from the excursions, to the stateroom appointments, to the dining choices, to the decor was meticulously thought out, and the personal service along the way from the crew was warm, welcoming, and refreshingly precise. The Christmas Markets were so charming, and the transfers (by bus in most cases) to the Christmas Markets were easy and quite comfortable. We particularly enjoyed the Christmas Markets in Cologne and Riquewier - but each market was very unique and had regional specialties. Fitness classes were offered free of charge each morning, and the availability of bicycles aboard the ship for bike tours provided unexpected fitness options. The Chef's table was spectacular - and is included at no additional charge one night during your 7-night cruise. The Chaine de Rotisseurs (I may have misspelled that - sorry!!) dinner was another special night - offered in the main restaurant for all guests free of charge. The sip-n-sail cocktail hour (free mixed drinks from 6pm to 7pm) was also unexpected, and a nice addition... with regional beers and wines offered each day with lunch and dinner the beverage options are quite inclusive. A few touches that I particularly appreciated: a Christmas wreath on each cabin door, in the bathroom a blue light automatically lights the way to the toilet in the middle of the night when you open the bathroom door, and automatically the blue light dims to shut itself off. And - amazing but true - NO ONE FROM AMA EVER ASKED ME TO DO A REVIEW. Refreshing!! After being pelted with requests for reviews from over eager staff members and via urgent emails from every hotel, airline, restaurant I visited this week - this review is the only one that I will spend my time doing. And, as I write a review I am hopeful that this review will be found valuable by other fellow travelers. Read Less
5 Helpful Votes
Sail Date: October 2018
Sailed with AMA before, loved it! Their attention to detail is superb. This time we experienced a drought that altered our course and experience. AMA took us to 2 extra countries not on our original itinerary, made everything pleasant and ... Read More
Sailed with AMA before, loved it! Their attention to detail is superb. This time we experienced a drought that altered our course and experience. AMA took us to 2 extra countries not on our original itinerary, made everything pleasant and seamless, remained positive and upbeat, and gave us a 100% credit for a future cruise of our choosing! We were on two ships, identical accommodations. Cabins great, ships great, dining excellent, service great, entertainment and activities great, excursions fabulous, staff attentive and wonderful, embarkation, disembarkation and ship transfer went smoothly and perfectly! AMA is an outstanding company, a class act, and I will most certainly travel with them again! They outperform all of the others and are far superior! The Captain gives each lady a rose upon arrival, and by the time you get back from dinner, the rose is in a vase. The crew knows your food likes and dislikes, allergies, and every detail to make you feel comfortable. They make special occasions unforgettable and treat you with the utmost respect! Read Less
4 Helpful Votes
Sail Date: October 2018
AmaWaterways cruise schedule and ports met our desires and the total cost was slightly less than major competitors. Our mid-October cruise was from Basel, Switzerland, north to Amsterdam in the Netherlands. We were given copious ... Read More
AmaWaterways cruise schedule and ports met our desires and the total cost was slightly less than major competitors. Our mid-October cruise was from Basel, Switzerland, north to Amsterdam in the Netherlands. We were given copious information in advance of the cruise (text, photos, and maps) about the ports and available tours so we could study and plan our days and photo shoots. We had a little time before embarkation to explore Basel and that city was quite interesting. Ama offered at least 2 complimentary tours in each port as well as a bicycle tour in some ports. We could sign up for regular paced walking tours or leisurely (more time to take photos). The tour guides were knowledgeable and looked out for us so that we would not get separated from the group in crowded areas. And a headset enabled us to still hear the tour guide when we were looking at the sights (as long as we were within about 50 feet of the guide). Our cabin was clean, quiet, comfortable, and cozy. The Rhine was extremely low (no rain for 4 months) and the ship (AmaStella) could not go farther north than Strassbourg but Ama had a solution and transferred us to another Ama ship (AmaKristina) that was heading south from Amsterdam but could go no farther than Dusseldorf -- a real logistical challenge for the ship crews to swap all the passengers and their luggage but handled extremely well. Once on the AmaKristina we finished our cruise, debarking in Amsterdam. Since the river was too shallow for the ship to go though the "Rhine Gorge" area (with all its castles), Ama arranged for passengers on both ships to go on a tour boat along that stretch of the Rhine, with complimentary wine and beer. Both the ships we were on (AmaStella and AmaKristina) were first rate in terms of crew helpfulness (all spoke good English), cabin comfort, and dining (the beef was particularly tender and delicious on both ships -- every meal was a delight and the waiter was happy to increase or decrease the portion size. While we did not take advantage of the evening entertainment (tired from walking), the exercise room or the beauty salon, we did enjoy the daily "happy hour" with complimentary drinks from the bar each evening before dinner. Weather (mid October) was too cool to take advantage of the pool and swim-up bar. Despite the river level being low and forcing some trip changes (beyond Ama's control) we had a marvelous time and are starting to plan our next AmaWaterways cruise. A fantastic company that we feel provided exceptional value for our money. Marcia Ehrhardt, the cruise director, was patient, took the low water schedule change and other challenges in stride, and kept us very well informed. Read Less
1 Helpful Vote
Sail Date: October 2018
Due to low water levels our itinerary was revised and we were not able to continue along The Rhine and Moselle rivers ending at Basel, Switzerland. We turned around after Cologne, Germany, stopped in Düsseldorf, Antwerp, Ghent, and ... Read More
Due to low water levels our itinerary was revised and we were not able to continue along The Rhine and Moselle rivers ending at Basel, Switzerland. We turned around after Cologne, Germany, stopped in Düsseldorf, Antwerp, Ghent, and Bruges, Belgium which were all beautiful spots. We then went back to Holland with stops and visits to Delft, The Hague, Rotterdam, Utrecht, and Edam ending back in Amsterdam. The crew did an amazing job communicating changes and amending the itinerary with great new destinations. Tours were more limited but we still had an amazing trip with excellent service and met many wonderful people that made the cruise a memorable vacation. Food options were many with great breakfast buffets but also the option to order from the menu a la carte. Lunches also had menu selections, salad bars, as well as a station that changied every day. I loved all the wellness classes on board that changed daily (ie. stretching, yoga, Pilates, Zumba, core strengthening) and the free happy hours every day. Entertainment was limited but they did have some entertainment come on board. We had a room with a balcony and also a French balcony and the size was good. I would highly recommend cruising with AMA Waterways for their professionalism and high quality service and standards. Read Less
1 Helpful Vote
Sail Date: October 2018
We chose the Rhine & Moselle Fairytales Cruise. It was our first river cruising experience. Due to extremely low water levels because of draught conditions in much of Europe since spring, our planned itinerary had to be changed after ... Read More
We chose the Rhine & Moselle Fairytales Cruise. It was our first river cruising experience. Due to extremely low water levels because of draught conditions in much of Europe since spring, our planned itinerary had to be changed after our first day destination in Cologne, Germany. We all were all initially very disappointed, but we soon realized that we were extremely fortunate to have chosen AMA Waterways and to have our Captain, Cruise Director Elia, and our entire crew on the AMA Prima. Within the first 24 hours after announcing that our planned itinerary was no longer possible, they informed us that they would be able to keep us cruising for the entire 11 day cruise, albeit on an entirely different itinerary. We would now be cruising various sights in The Netherlands and Belgium. In addition, they informed us that if we opted to continue on the Netherlands/Belgium Cruise, all of our money for this cruise would be credited to use on any other AMA cruise of our choice in the next 3 years. As a result, we had a wonderful 11 day cruise to beautiful locations such as Bruges, Ghent, Antwerp, Arnhem, Delft, Edam, The Hague, Amsterdam, & Dusseldorf, among several others. "On the fly", AMA and our crew set up terrific ports, tours, and sites to visit. Behind the scenes, they took on fresh local food and water and you would never know that this wasn't our original itinerary. We all came to call it the "Mystery Cruise", as early on, we didn't know what our eventual destinations would be. We had a terrific time, met some fantastic new friends and the food, accommodations and crew were truly outstanding. Best of all, is that we can now look forward to returning for another cruise of our choice completely for free! The crew "bent over backwards" to accommodate our every desire. No water, wine or beer was ever left "untopped" for more than a few seconds! The crew was incredibly kind and made every effort to make our stay as comfortable and fun as conceivably possible. All the tours were excellent with knowledgeable guides, on time and comfortable transportation. There literally were no negatives we can voice. We continued on to the Zurich/Lucerne extension with AMA and had an equally fantastic time, with great accommodations, tours and seamless transportation and scheduling. We can't express how pleased we were with the AMA experience and would whole-heartedly recommend it to others. Read Less
2 Helpful Votes
Sail Date: September 2018
We chose this cruise as a group cruise to see the sites of the Rhine River (and Castles of course). We departed Central Florida Friday evening on a non-stop flight to Amsterdam arriving Saturday morning. After checking into Hotel ... Read More
We chose this cruise as a group cruise to see the sites of the Rhine River (and Castles of course). We departed Central Florida Friday evening on a non-stop flight to Amsterdam arriving Saturday morning. After checking into Hotel Estherea, we all went out exploring the city. On Sunday we had arranged for a private tour that took us outside of the city. We visited Marken and Edam and toured through the Beemster polder, a UNESCO heritage site and visited the collection of old water pumping windmills in Schermerhorn. On Monday, prior to going to the ship, many of our toured the Anne Frank House while others went to the Riksmuseum. We all arrived at the AmaStella at different times but, regardless of time of arrival, embarkation was a breeze. Our bags were taken as we arrived at the ship and the next time we saw them was when we went to our room. We chose a CA French Balcony cabin feeling that we may not get as much use from a true balcony as we would on ocean cruises. This worked out fine for us. The rooms aren't large but, once we were unpacked and organized, it was very manageable. We were actually surprised to see that the sliding window opens the whole width of the room. We had thought it would only be half, so that was a nice surprise. Dining was superb. Actually, there is always something to eat. Breakfast and lunch had a buffet section as well as items you could order from the menu. We ate at the Chef's Table one evening and that was amazing (too much food for me however). Service was amazing in all areas. It was fascinating to me to be on the top deck watching one of the stewards cleaning and polishing every bit of the railings and flooring. I was impressed. We did excursions in every port. That would be my only criticism of this cruise. For the walking tours they have "gentle", "regular", and "active" paced tours. We chose regular for the first three. The first one was perfect but by the third tour, we felt they were going much too slow - too much standing around talking. So in Strasbourg we chose the "active" tour and it turned out to be too active - no time to stop and take a picture or two. I think they could find a better balance, but this would in no way stop me from going again. We continued with AmaWaterways for the 4 night land extension in Switzerland. I was surprised to learn that our cruise manager (the fabulous Sonja) would be staying with us for the remainder of the trip. This part of the trip was also done very, very well. I think the group was very impressed and had a fantastic time. Next time we will do the Danube or the Douro. Read Less
1 Helpful Vote
Sail Date: September 2018
My 6th cruise with AmaWaterways. My previous cruises on other ships in their fleet were spectacular. I either had French or walkout balconies. There were many times I would sit out and watch the world go by while sipping a glass of wine.A ... Read More
My 6th cruise with AmaWaterways. My previous cruises on other ships in their fleet were spectacular. I either had French or walkout balconies. There were many times I would sit out and watch the world go by while sipping a glass of wine.A perfect way to see the castles on the Rhein. Being a solo passenger, they would always wave the single supplement so I could enjoy a room on the Cello or Violin deck. This trip was different. Rooms on these decks were no longer made available for waving single supplements. Only the lower class cabins were offered now. To some, this may not have been a problem, but to a person as myself who is just over 5 feet tall, looking out the porthole was difficult as you would need to stand on a chair to accomplish this task. The next problem was the narrow staircase . My first attempt at climbing up to dinner, I somehow trip on a step. I wasn't hurt....just embarrassed. Staff was still excellent, but this lost its appeal to travel with this cruise line. Take heart though...excellent for just starting out with river cruising, but definitely a disaster for seasoned travelors Read Less
Sail Date: September 2018
This was our first river cruise which was recommended by our travel agent (Above and Beyond Travel). We cannot say enough about this experience. It was amazing from start to finish. The service was impeccable from housekeeping, food, ... Read More
This was our first river cruise which was recommended by our travel agent (Above and Beyond Travel). We cannot say enough about this experience. It was amazing from start to finish. The service was impeccable from housekeeping, food, excursions, staff, etc. I highly recommend AMA. They assisted with a food allergy which I alerted them to prior to our arrival. They went out of their way to accommodate this. Everyone went out of their way to assist. Marcia was our cruise director. She never missed a beat and truly cared about each and every passenger. Nadia was our housekeeper for our stateroom. She was awesome. The excursions were all included - so no additional charge. We picked the more active levels and were very pleased. The guides provided wonderful tours and enhanced our experience. You will not be disappointed. We can't wait to take another trip with AMA and have shared with many friends. Read Less
6 Helpful Votes
Sail Date: July 2018
Overall, the cruise was a big disappointment. 1st river cruise after more than 20 ocean cruises. New boat, but of course very small. Upgraded rooms (double balcony, full size shower) only about 200 square feet. However, clean, ... Read More
Overall, the cruise was a big disappointment. 1st river cruise after more than 20 ocean cruises. New boat, but of course very small. Upgraded rooms (double balcony, full size shower) only about 200 square feet. However, clean, modern, adequate air conditioning. Arrived at dock approximately 6 hours before embarkation. Staff was outstanding, allowing us to wait on board until checkin. Location of dock in Amsterdam was not conducive to exploration of the immediate neighborhood (industrial warehouses, mounds of rotting garbage, homeless, extensive graffiti). However, 15-20 minute walk would get you to the old town historic area. Mostly elderly guests (average age approximately 75 plus. We are in our early 50's). On board, dining choices were fine. Staff was again outstanding. We are not a fan of open seating, but most of the time the same tables were available (with the same staff). Breakfast and lunch were buffet style, with some menu only items. Any/all alcoholic beverages were included at meals and Happy Hour. Otherwise, pay as you go. Extremely scaled down menu available in the lounge at lunchtime. Do not expect any onboard activities on a ship this size. Following dinner, music/dancing is available in the small lounge. On three nights, outside entertainment came aboard, but after 1-1.5 hours, they were rushed off. Little about the experience matches the brochure. The Rhine is an industrial river. Aside from a single day passing through the Rhine Gorge (and seeing many castles you cannot visit), the shore is dotted with warehouses and businesses. Because of the heat, very few guests could use the top deck. However, the small pool was an oasis. At no port could you walk off the boat and easily access the town/village/city. A 30 to 90 minute bus ride was required for most excursions, with a mostly unorganized guide babbling in disjointed stream of consciousness. Following the tour, you were given 1-2 hours to explore the area, then it's back on the bus. In one port, guests were allowed off at 9:00 am and the ship sailed at 1:00pm. Overall, an extremely structured cruise, with little time for getting to know the towns. Do not take the cruise in the summertime. Blistering hot in each port. Most shops and restaurants are not air conditioned. I can hear the complaints of "spoiled americans", but for the cost or the trip, and where we live (New Orleans), we were looking forward to a break from the heat. Many active shore excursions (biking, active hiking) were cancelled by the tour guides due to the heat. Each excursion visited a cathedral or castle/fort, but most of the tours consisted of small tourist shops filled with Chinese manufactured trinkets. Shopping is definitely off the list, with prices ranging from 2-3 times the cost in the U.S. Post-cruise travel to Luzern was the best part. Skip the boat and stay there for 7 nights. Zurich is just another large city. Nothing special. In conclusion, do not expect the history filled, romantic getaway described in the literature. Though not the "voyage of the living dead" of an Alaska cruise, it's very close. Read Less
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