We chose this cruise because our preferred cruise line, Windstar, doesn’t have river cruises. We also enjoy Tauck, but an AmEx agent convinced me AMA has the best river cruises. We are right now on the last two days of the Rivers and Castles cruise. The sites have been amazing- I can’t imagine a better itinerary. But a cruise is more than just sites. It is also the means of transportation, the ...
Response from SocialMediaA, Coordinator, Social Media
Dear VetteCity,
Thank you for taking the time to share your insights regarding your experience with AmaWaterways. We regret to learn our service came up short of your cruising expectations....
My mom treated my sister, my daughter and myself to a 7 day cruise- Europe's Rivers & Castles. We ranged from 76 years young to 14 years old. While my daughter was the youngest on the cruise she still had an amazing experience. We arrived 4 days before the ship set sail. We stayed in Nuremburg, rented a car to explore Bayreuth, Rothenburg and Nuremburg on our own. We took a taxi to the dock. ...
Where do I start, from the time we stepped onto the AmaDante till the time we left we could not have asked for a better time on this ship. The Captain Raul did a great job maneuvering the ship and has an excellent staff. The cruise manager also named Raul was awesome. He managed all the excursions and everything could not have gone any smoother. My spouse cannot walk very fast and he would walk ...
We just returned from our first European river cruise. Having only been on ocean cruises in the past, we weren’t sure how this vacation would compare. We absolutely loved it! Our cabin was small, but extremely efficient and clean! Our housekeeper, Gigel (George) was amazing and did an awesome job of keeping our cabin spotless every day. Martina, the cruise manager, was exceptional-bright, ...
We had been given the perception that they were a top level cruise line for quality and service. While the food was above average as was the service, due to low water our itinerary changed dramatically. We actually sailed less than 1/3 of what we were supposed to and we never sailed on the Rhine. We had changes in the excursions. We had to take about a 6 hour bus ride on our final day with a ...
This cruise exceeded my expectations! The staff and crew were fabulous, especially Nick Hartog, our cruise manager. Our cabin was amazing, and our housekeeper (Vlad) kept it immaculate. Service in the dining room was attentive and kind. Everything went smoothly--even when river water levels were low and we had to make some adjustments to sail the Rhine River Gorge. I am not a lover of guided ...
I was looking for a really special cruise for my husband's 60th birthday and Ama Waterways was recommended to me by a small ship specialist. My travel agent understood that my husband and I are not "get on the bus and tour" type of people (even though Ama does provide riding tours). We wanted walking, hiking, and biking opportunities and Ama provided that. We also wanted to be in ports in the ...
We chose this cruise and AMA Waterways because it worked well with our schedule. Friends recommended AMA Waterways and we were not disappointed, other than the fact that the Amadante is the oldest ship in their fleet, and it showed. This was our third river cruise, so we were able to compare it with ships from a different cruise line, that were new. The service was excellent, staff very friendly, ...
We sailed on the AMADante from May 17th to May 24th, 2018 on the new Medieval Treasures cruise. This sailing was the inaugural voyage for this particular itinerary. We started in Basel and ended up in Nuremburg. We sailed the Rhine and Main Rivers. Our second cruise with AMAWaterways. I cannot say enough good things about AMA. From the moment you sign into their website after booking, every ...
My husband and I choose this cruise because of its availabilty early in the river cruising season. In April we would rather deal with the weather (which was surprisingly spectacular for this cruise) then crowds later in the season. We had been on a AMA cruise in Portugal last year and loved it. One of the issues that arises when you take a cruise early in the season is a staff that has not ...