51 Royal Caribbean Allure of the Seas Cruise Reviews for Spring Break Cruises to Caribbean - Western

With this being our 9th cruise of 6 Days or longer (7th in the Caribbean), this experience was more about the ride than the destination. Having excellent experience with RCL in the past, we decided to try out the Allure and were not ... Read More
With this being our 9th cruise of 6 Days or longer (7th in the Caribbean), this experience was more about the ride than the destination. Having excellent experience with RCL in the past, we decided to try out the Allure and were not disappointed in this vessel! It is separated into amazing "neighborhoods". The food was very good, the entertainment top notch. We did find their drinks to be a little overpriced by cruising standards and the All You Can Drink package was $63/Day/person. You are required to purchase this package for everyone 21 and older in your stateroom...my wife does not drink very much so it would have taken me a LOT to break even. I found the system on MSC of purchasing a book of drink coupons more effective. When it comes to eating at the Windjammer, there is a line out the door if you go after 8am which wasn't an issue for us except for one day. The secret is to try other options if you don't mind forgoing buffet style. We opted to eat at Johnny Rockets (no additional charge for breakfast) and had a nice breakfast. Read Less
Sail Date March 2018
We chose this ship for our family cruise with our daughter, son n law, and two teen grandkids ( boy 13 and girl almost 15 yrs.) The embarkation was fairly smooth. We waited quite awhile for the wheelchair assistance to arrive, but once ... Read More
We chose this ship for our family cruise with our daughter, son n law, and two teen grandkids ( boy 13 and girl almost 15 yrs.) The embarkation was fairly smooth. We waited quite awhile for the wheelchair assistance to arrive, but once they did it went very well. They allowed our family to sign in with us. SHIP For a ship the size of the Allure it was manintained perfectly. Very clean! Always someone asking if we needed anything or if they could be of help. Our kids and grandkids were totally amazed with the size and beauty of the ship. None of us were ever board as there is so much to do and see. FOOD I can't say enough about the food and sevice on the ship. The Windjammer has such a wide variity of food to choose from. The Main Dining Room food was excellent and our wait staff Michelle and Arnold were fantastic, The kids enjoyed the dining room because they made it special with doing magic tricks for them or telling a joke. We ate at Johhny Rockets free Breakfast a couple times and the sabor room for Breakfast once, both very good. We also had lunch a couple times at Johhny Rockets with the family and it was very good and more then we could eat. The Boardwalk had a free hot dog stand that the kids said was good. By the way.. my daughter is Gluten Free due to Celiec disease. Every place we ate they went out of their way to prepare her gluten free meal. ENTERTAINMENT There is something going on at all times from game shows to production shows. We went to Ice Games, Aqua show, Headliners show, and every night at the ON Air Game shows. All were very intertaining. Even the kids enjoyed it. Excursions The family went to Blue Hole and River tubing in Jamaica and loved it. We all went to Labadee but my husband and I didn't stay because of the weather being rainy. The family couldn't zip line due to the wind but they did enjoy the coaster ride. Cozumel we all went to Chankanaab Park. It is a beautiful and fun park. The kids and grandkids did the Dolphin Ride and some snorkeling. We all went on the ship excursion. The family loved our Allure cruise and so did we. Read Less
Sail Date March 2018
The allure of the seas is an amazingly beautiful ship that is spacious, easy to navigate, and full of fun venues and activities. Although our ship was almost completely sold our for spring break, we had no issues with lines or ... Read More
The allure of the seas is an amazingly beautiful ship that is spacious, easy to navigate, and full of fun venues and activities. Although our ship was almost completely sold our for spring break, we had no issues with lines or overcrowding. We did not do any specialty dining and were trilled with all the complementary dining options on board. The main dining room featured a diverse menu every night including one night of lobster. The windjammer buffet staff did an amazing job each morning during breakfast turning tables over quickly and escorting parties to open tables. We also loved that Promenade Cafe and Sorrento's Pizza had extended hours for a late night bite. The entertainment on board was world class. I highly encourage everyone to select and book their shows before boarding. This can be done right on the Royal Caribbean website, don't forget to schedule shows around your selected dining time. The production of Mama Mia featured an amazingly talented group of singers, dancers, and actors and is a must see! We also really enjoyed the Oceanaria show at the Aqua theater. This show reminded me of a Cirque Du Soleil production and had divers and acrobats doing amazing stunts. This show kept the audience at the edge of their seats and was immensely entertaining. The Ice Games show in Studio B was fun and entertaining, I loved the bright costumes and energetic music selections. Blue Planet was a stage production featuring the performers from Mama Mia. It was a great mix of singing, dance numbers, and acrobatics. Our cruise also included a show with 2 amazing jugglers from America's Got Talent and a nightly show with 2 comedians. We participated in many of the activities on board. The entertainment staff was fun, energetic, and friendly. The belly flop competition, sexiest man competition, the love and marriage show, and Quest game show are classic Royal Caribbean shows that you should definitely make time for! We also enjoyed the zip line that soared over the Boardwalk neighborhood, rock climbing wall, the flow rider, and the numerous pools and hot tubs. The solarium at the front of the ship was a peaceful and beautiful adult only place to sun bathe, grab a drink, and enjoy the hot tub. Our ports were Labadee Haiti, Falmouth Jamaica, and Cozumel Mexico. Labadee is the private area of Haiti that is owned by Royal Caribbean. I'd suggest getting off the ship as soon as you can to grab a good set of beach chairs. We opted to hop on the complementary tram and park ourselves at the beach on the right just past the private beach. This beach was quieter and smaller than the main beach right when you exit the ship and not as crazy as the beach farther up with all the kid blow up toys in the water. This beach had a great view of the ship as well! BBQ provided by the ship for lunch was great! In Falmouth we opted to book the river tubing excursion through Royal. I would recommend this excursion for adults and kids alike. The rapids were sporadic in between leisurely floats down the river with your guide. They also had larger rafts for multiple people if you wanted to paddle the river. At the end of the river, a boat came and took us to a nice beach on the ocean. The beach had beer, soda, food, and souvenirs for sale. The whole trip took about 4 hours and we had plenty of time to explore the shopping at the port afterwards. I would defiantly suggest booking an excursion through Royal at this port. There were very few vendors selling excursions upon arrival and there is nothing in the immediate area outside of the port. The port itself was built up and had lots of shopping. There was also a large Margaritaville with a pool and margarita shaped hot tub where many people seemed to choose to spend their day. In Cozumel we opted to find a beach day pass ourselves and ended up taking a taxi to the Ocean VIP Beach Club. It was $20 per taxi each way and $17 per person for the day. The beach was pleasant with plenty of chairs and umbrellas. There was a bar and grill, pool, changing and restroom facilities, and floating activities in the water for kids and adults alike. Overall our cruise on the Allure was amazing and I would definitely recommend the Oasis class ships! Can't wait to sail again! Read Less
Sail Date March 2018
I think the food was good and really enjoyed the main dinning room. We had an outside balcony rooms were always clean and stateroom attendants were very friendly. To me, the ship is broke up to much. That is just me, I prefer the freedom ... Read More
I think the food was good and really enjoyed the main dinning room. We had an outside balcony rooms were always clean and stateroom attendants were very friendly. To me, the ship is broke up to much. That is just me, I prefer the freedom class. Entertainment on the ship was nice. I really enjoyed the comedian and head entertainer. I think the staff have been friendlier on other ships. Ports of call where good and I will always love Labadee!! We did the Fun in Sun in Jamaica. The guides were good and the beach is really nice. Only complaint is that it is very busy! Make sure you get up early to get chair on deck on sea days. People tend to save them, even if they aren't suppose to. We did the Sawgrass tour in Fort Lauderdale on our last day. I was kind of diappointed that we had a 7AM meeting time and didnt leave until 7:35. We had been to the Sawgrass before on a private tour and saw many aligators. On this tour, we were on the bigger airboats and didnt see even one. Read Less
Sail Date March 2018
Embarkation was a breeze, barely any wait. We had sailed on Allure before and were still impressed with the ship, despite it's age. There were some areas that needed some attention - Freestyle machine outside Sorrentos, men's ... Read More
Embarkation was a breeze, barely any wait. We had sailed on Allure before and were still impressed with the ship, despite it's age. There were some areas that needed some attention - Freestyle machine outside Sorrentos, men's restroom on pool deck, but overall well maintained. This was our 9th Royal Caribbean cruise and have to agree with the common trend in reviews that service and quality are in a downward trend. We sailed Anthem last May and saw significant cuts on this sailing both in amount of onboard activities as well as food in the MDR. If you're a fish/seafood lover, you'll be very happy with MDR menus, if not, you'll probably get quickly bored. Both starters and desserts only had one or two changes each night. We have always enjoyed the MDR in the past, but will most likely start frequenting specialty restaurants. Our dining staff was also very slow for just a table of 4. We were seated right inside the door and could see that the majority of diners arrived after we did (traditional seating) and the majority left before we did an we aren't slow eaters and ordered as soon as waiter arrived. Entertainment as usual was very good. Was disappointed that our reservation for the Comedy Club on the final night was moved to the main theatre instead of the intimate Comedy club venue - very different experience. Debarkation was also a breeze. Read Less
Sail Date March 2018
We chose to do a cruise for our honeymoon for the convience of everything being in one spot and the excitement of being able to visit multiple places during one trip. There was something to do for EVERYONE during this cruise. The staff, ... Read More
We chose to do a cruise for our honeymoon for the convience of everything being in one spot and the excitement of being able to visit multiple places during one trip. There was something to do for EVERYONE during this cruise. The staff, the activities, the entertainment, and the variety of foods were all well done. We were very impressed with the level of organization of the cruise and we relied on the cruise for information throughout out stay. Each day we knew what to do by either watching the "How you cruisin" morning show, the paper itinerary, TV itinerary, or the electronic screens on every floor. Important information was always reiterated to us in a timely fashion and this all made our trip run smoothly. We also felt that the cruise line made us feel special with events specifically geared towards newlyweds. From the Newlyweds receptions, couples game show, and more we felt like everyone was celebrating with us! Lastly, We LOVED the cruise director Jimmy and events coordinator Grant! These two were literally the life of every party and always had a smile on their face. They were not afraid to be who they are and their personalities and love for what they do shined through to us. We had several interactions with them throughout out stay and they always stopped to talk to us and take photos with us. We loved how they gave us personal recommendations on food, entertainment, and port activities. Please give both of these lovely gentlemen a huge bonus! We most definitely will be cursing with Royal Caribbean again and they are a large part of the reason why. Read Less
Sail Date March 2018
My wife and I did our first cruise in 20 years last year on Jewel and lowed it enough to want to take our kids this year, but wanted a ship with more to do. After going on this ship, I cannot see us going much smaller, but may try a ... Read More
My wife and I did our first cruise in 20 years last year on Jewel and lowed it enough to want to take our kids this year, but wanted a ship with more to do. After going on this ship, I cannot see us going much smaller, but may try a freedom class, since it still has some of the amenities, and can sail to better ports. The shows were incredible. Mama Mia was my favorite (and surprisingly my teenage sons as well). The dive was incredible and Blue planet was good. Ice games was okay. For dining, we planned on doing the WJ many times, but were not impressed the first couple of times, so never went back other than to fill our pop cups a few times in the evening. The MDR was decent (not something to write home about, but we always found something to eat, and never went hungry). The biggest let down overall was the desserts - liked the creme brulee, but otherwise, the others were lackluster at best. Probably good, or we would have gained even more weight. Service - We had incredible service everywhere we went. The only exception was dinner on lobster night, but we chalked that up to all the extra people in the mdr. I wish they had more people manning the next cruise desk, as we might have done some, but every day was booked solid, which seems short sighted imo. The Cruise Director - jimmy is incredible. The biggest complaint we had overall, is there was so much to do in the evenings, there were typically 3-4 things going on that we would have like to take part in, but couldn't do them all. The on-air club is very good, but was often over crowded without enough chairs to go around. During the day, there was much less that appealed to us, as we were just not into the things around the pool for most part. Read Less
Sail Date March 2018
This was my second cruise experience, the first one with a really small company and Allure definitely left a mark on me. For starters the ship is just beautiful, it's always neat and the staff is just amazing. Mayra our stateroom ... Read More
This was my second cruise experience, the first one with a really small company and Allure definitely left a mark on me. For starters the ship is just beautiful, it's always neat and the staff is just amazing. Mayra our stateroom attendant was a sweetheart, she always left our room faultless even though it was a disaster since the room was so small. Leo and his assistant from American Icon restaurant were also amazing, always made sure that our requests were met. The night entertainment was also great, there were also several shows to choose from if you couldn't get reservations for one. However, I do recommend you book all of your shows in the Cruise Planner several weeks before departure because some of them get booked pretty fast. The food in American Icon was sooo gooooooooood. We chose my time dining so we went whenever, and they always change a few things on the menu every day. Windjammer buffet was average, we only went for breakfast and lunch. Sorrento's pizza was azamazing as well and Park Cafe is a must for breakfast. During cruising days, make sure to get chairs early in the morning because the pools get filled up pretty fast and is almost impossible to find a good spot. We only booked the excursions in Labadee through RCL because we found much better and cheaper deals with local agencies in Cozumel and Falmouth. In Labadee we did the zipline, for how expensive it was I honestly expected a little more excitement. Then we did a Kayak Adventure excursion located in Nelly beach with Albert, he took us kayaking to a nearest village, and we had a lot of fun. He was a really great guide. This was probably the only good thing about that port because other than that, the heat was too much (in March), too little time on port, and the local sellers are pretty aggressive trying to sell you stuff. The other ports of call we booked excursions with Cozumel Cruise Excursions.net and Kalandras excursions in Jamaica. They were amazing, would definitely recommend them Read Less
Sail Date March 2018
I enjoy everything from the shows, to the food, customer service and night entertainment. My second cruise with Royal and I cant wait to go on another way. The Ship is clean at all times; hallways, public bathrooms, cabin, tables, you ... Read More
I enjoy everything from the shows, to the food, customer service and night entertainment. My second cruise with Royal and I cant wait to go on another way. The Ship is clean at all times; hallways, public bathrooms, cabin, tables, you named it, there is always someone walking around checking the safety and cleanliness of the place is at its best. The food is great; you get a starter, entree and a dessert included; what else do you want ! But if you want more of a one on one service they also have private restaurant for some $$. The Service is great, everyone at board is knowledgeable and helpful. At Cozumel, the locals at the port weren't so nice (at the jewelry stores) but I got a Royal Excursion and the local company was called Explora Tours and they were awesome and so so so nice.... Jamaica the taxi driver fit about 12 of us into a van and took us to a near by beach, security was great at the port but the driver was not so nice. Haiti we did Jetski and Zipline, we had amazing tour guides and experience overall was great. Read Less
Sail Date March 2018
I loved my first time experience on a cruise and would recommand the Allure of the seas boat and Royal Carribean company to anyone who asks. Lots of entertainment and the waiters and dinning room staff was amazing. There was lots to do ... Read More
I loved my first time experience on a cruise and would recommand the Allure of the seas boat and Royal Carribean company to anyone who asks. Lots of entertainment and the waiters and dinning room staff was amazing. There was lots to do on the boat and in the shore excursions. The cabons were nice and clean, and the room attendant was very friendly with me and my son. For my next cruise, if my childrens come with me, I will make sure to take a boat that has water slides . The shows were amazing, including the ice shows. Incredible what they can do in a small ice rink. Always take the shore excursions with the boat to be sure of the service. They had to cancel some shore excursions in Cozumel due to recent issues with the local boats but no issues with anything else onboard. Great app and easy to follow the cost with the onboard TV. Read Less
Sail Date February 2018
Pros -Room was clean, well maintained with towel folding art which my son really loved, most of the evening turn-down service they offered, Thank you Ricardo, our room attendant who was quite but diligent and keen on clean and ... Read More
Pros -Room was clean, well maintained with towel folding art which my son really loved, most of the evening turn-down service they offered, Thank you Ricardo, our room attendant who was quite but diligent and keen on clean and organizing the room. - Room maintenance was done two times a day, morning and evening; they seems like being aware of our absence, it was only done while we were out of the room - Dining foods were good and average depends on the day but, service as excellent; staffs remember what each guest prefer and worked hard to meet your satisfaction Thanks to Bandoo and Alex at Grande Dining Room - Although the dine at Windjammer takes a little line-up, the staff were friendly and dishes were taken away promptly - Mama Mia show was excellent and professional, I definitely recommend this show - Park Cafe, nice atmosphere outside of the store, located in central park and food were fresh, mostly panini, sandwich, fruit, chips (lunch), cakes and cookies - Sorrento, Pizza place was our favorite snack place - Giovanni, Specialty Italian restaurant with extra charge, the food was excellent but, service was not great - Excursions: Haiti was the best part port Cozumel, Mexico, we had All inclusive (Locker is not included, $15) Dolphin Encounter at Dolphinaries takes about mins north, it was excellent experience. The guy who led the group from the port was very prompt and clear. He also engaged 'back-to-the port' taxi for us at the end of the excursion which was already included. (we departed the port at 10:30am and returned at 2:30pm) Photo purchasing was pricey but we were aware of this before the trip so we only bought one $25 printed photo for our son. Package is about $100 Cons - the drain at room vanity was not working well, seems clogged a bit - side table hinge was riffed off, dangling; it was concerned safety issue - Guest service phone service was unpleasantly greeted: pre-purchased arcade card credit on your seapass card can be kept on exceeding the amount you charge so BE Careful if you don't want to exceed the amount; guest service people is not polite when you tried to fix this. We pre-purchased two 25 dollars arcade cards, one for my kid and one for my husband. They put these credit for each of my son and husband's seapass card and as we played throughout our trip, not on one day, we were not sure how much balance we have left since none of their balance machine was working at the arcades (Deck 6 and 15). At the end, we were charged exceeding amount of 18.50 dollars on our seapass account, turned out unlimited without my perception. We called guest service from our stateroom, the guy who picked up the phone was grumpy as he picked up the phone and he kept on saying it's been exceeding our limit of $25 and charged on our seapass. What's the point of purchasing arcade card online before on onboard, set the limit of $25 each then if we can just use our seapass card unlimited. He was repeating the same thing like a parrot until I raised my voice then "I don't like the way you talk to me" he said. I said back "I don't like the way you talk to me too" However, He talked to his superior and it was refunded to our account at the end of the day but definitely not a pleasant experience. - At Windjammer buffet, food were a bit salty, complimentary drinks (juice and iced tea) were bit watered-down and table was not cleaned properly, wet and smelly but we understood as this place always busy during the meal hours. - Excursions: Jamaica, we did 'Place in the Sun', we don't recommend this. the beach was really crowded, each chair cost $6 above, Short time (2 1/2 hour including lunch time, you gotta find a spot, engage the chair, swim, shower, find a place to eat), stop by unnecessary souvenir store led by the guide (wasting 45 mins here - people complained to the guide). However, we didn't want to stay there long so, we found our own way to Margaretville restaurant located five minutes walking from the beach. This was a only memorable place we had on this excursion. Food was good (Jerk Chicken) and located by the sea. When we returned from Margaretville, everyone in our group were looking for a guide in front of extremely crowded/chaos entrance of the beach (Dr. Cave) where we were told to meet her, I myself, had to go inside again find her. - Overall, the most of service staffs were friendly and kind, but some of staffs were not consistent with every guest place to place, blunt and unpleasant expression, we are Asian and relatively young family, I hope this is not about discrimination about appearance they judge. Read Less
Sail Date January 2018
Dissappointing would be the sentiment that comes to mind when I think of this particular cruise. Consistently long food lines for dining of over an hour with "on my time dining" (what a misnomer!), slow service once seated ... Read More
Dissappointing would be the sentiment that comes to mind when I think of this particular cruise. Consistently long food lines for dining of over an hour with "on my time dining" (what a misnomer!), slow service once seated largely due to too many tasks assigned to the waitress/waiter (they no longer have servers for drinks like Disney), and the food isn't quite what I expected. We are perhaps spoiled with a chef school in our town and expect all dining experiences to measure up. The Windjammer (their buffet restaurant) looked to be full of rehashed food from the day thoroughly enjoyed both experiences. worse ever customer service, dont want to resolve the problems, looking for someone to blame it on. Very unclean some of the public areas, specialy in Aqua theatre, got oil stains on our dress and its not coming out. Will not recomend this ship to anyone, feel bad for my friends that i have brought on board Read Less
Sail Date April 2017
We chose this cruise because of the timing and what we thought would be a great experience cruising such a large ship. My granddaughter is an ice skater and we thought she would enjoy the ice rink. The experience was less than ... Read More
We chose this cruise because of the timing and what we thought would be a great experience cruising such a large ship. My granddaughter is an ice skater and we thought she would enjoy the ice rink. The experience was less than satisfying. The venues are packed with people. There were so many people in the promenade that someone rode their stroller over my granddaughter's foot. The manager of the Ice skating rink was so rude...too long a story for this review.. we reported her to Customer Service, and we were assured that the Cruise Director would call us to rectify the problem, and we never received a call. As a result my granddaughter skated once for about 15 minutes during the whole cruise. Our shore excursion in Cozumel was labeled Swim with the Dolphins and Beach Excursion. It reminded me of HURRY up and WAIT... very disorganized. no one knew what or where we were supposed to go..( I speak Spanish so it wasn't a language problem). To top it all off we were never taken to a beach. We asked for a limit to be imposed on my granddaughter's use of the Sea Pass for the Arcade. She's small and has no concept of the cost of the games. It took 7 visits to Customer Service to get it resolved. ( with a wait time for each visit of about 20 minutes.) I am an avid cruiser. I used to own a Travel Agency and have been on approximately 40 Cruises with various Cruise Lines. I WOULD NOT Cruise on the Allure again, unless I'm assured they have fixed their staffing issues. Read Less
Sail Date April 2017
Food, accommodations, and entertainment were great! The dinner food was incredible, definitely top notch! Windjammer breakfast buffet options were also really good! The Blue Planet and Aqua theater shows were awesome. But Mama Mia was a ... Read More
Food, accommodations, and entertainment were great! The dinner food was incredible, definitely top notch! Windjammer breakfast buffet options were also really good! The Blue Planet and Aqua theater shows were awesome. But Mama Mia was a sleeper, and the Ice Games was just an unimpressive ice skating show. We really enjoyed the spa's heat therapy special and mud bath, but did not appreciate that we never got to do the detox bath, even though it was supposed to be included in what we paid, because they were all booked up. We did not appreciate the high cost of their internet service (a minimum of $10/person/day which really adds up on an 8-day cruise!), especially because they know there are no other options at sea, and it often disconnects. Also, did not appreciate that land tours were based on ship's time, which caused us to miss our tour departure because the ships time was 1 hour ahead. We were not told this time difference when we booked our tour. They also charge additional for anything besides lemonade or tea ($8+ even for virgin drinks) , which make you feel like you're being nickel and dimed Read Less
Sail Date April 2017
Our son who's 43, college grad, drives a car and woks full time as an instruction assistant in special ed in the high school have a big accessible room. The room connected to ours but with a narrow doorway he was unable to enter our ... Read More
Our son who's 43, college grad, drives a car and woks full time as an instruction assistant in special ed in the high school have a big accessible room. The room connected to ours but with a narrow doorway he was unable to enter our room either through the connection or the main door. Also there was not a single handicapped bathroom (men's) that he could use. Otherwise a very nice fun cruise for all 18 of our family (nine grandchildren ages 3-17) and our children and their spouses. Elevators are very quick but doors close very rapidly. Not easy to get to appropriate elevator before it closes If in a wheelchair or traveling with a family with small children. Ports of call not interesting...with long walks to access. Stayed on ship in two ports and enjoyed the ship when there were less passengers on board. All in all ship did not seem that crowded with 6500 on board. Impressed the staff was always cleaning!! ...Everywhere!! Read Less
Sail Date April 2017
This is our 4th consecutive Royal Caribbean cruise and we booked our 5th cruise on Day 2! The meals are wonderful and options for entertainment, spa experiences, dining, shore excursions and relaxing by any of the 5 pools on Allure of the ... Read More
This is our 4th consecutive Royal Caribbean cruise and we booked our 5th cruise on Day 2! The meals are wonderful and options for entertainment, spa experiences, dining, shore excursions and relaxing by any of the 5 pools on Allure of the Seas is beyond any other! Our cabin was in the front of the ship with exceptional views! During the evenings we listened to fabulous jazz music in Jazz on 4 and guitar music in the Bow and Stern English Pub. But our absolute favorite late evening destination is the Schooner Piano Bar! Listening to classic piano favorites with a glass of wine after dinner is wonderful! We love Matt!!!! Labadee is an absolute beautiful experience. We especially enjoyed our private Blue and White striped Cabana for Two on the ocean side as we enjoyed watching the brave descend on the zip lines across the turquoise blue waters in front of us! Our favorite excursion was the 12 Meter America's Cup Regatta in Cozumel. Although there was not much wind we had a blast sailing on the Stars and Stripes against True North IV (Canada). It was tight race but Skipper Ian guided us as his crew to an amazing victory! Would absolutely volunteer my husband to be part of this crew again! I enjoyed being part of the cheering squad!! Read Less
Sail Date April 2017
Our cruise was incredible! The ship is so clean, the crew is super friendly, the food tastes amazing and there is sooooooooooooooooooooooooo much to do on board. We loved every minute - seriously, it was phenomenal. We are a family of 4 ... Read More
Our cruise was incredible! The ship is so clean, the crew is super friendly, the food tastes amazing and there is sooooooooooooooooooooooooo much to do on board. We loved every minute - seriously, it was phenomenal. We are a family of 4 with a teenager (15) and a little guy (9). Our teenager loved the basketball court, flowriders and just running around all over the ship with his friends. Our younger guy liked the pools, early morning free donuts and chilling in our cabin. My husband loved the Bow & Stern, beer selection and shore excursions. I loved the spa, incredible food and relaxing by the pool with a fruity drink (Mastercard was my favorite: frozen mango & strawberry with rum!). We enjoyed the comedy show and loved the restaurant. We chose my time dining in American Icon and had a standing 5:45 reservation at table #199 with Jonalyn (she was AWESOME). We loved going to Labadee (hanging out on the beach was fun- columbus cove was our favorite & exploring the island). The port at Jamaica was awesome, too. We hired Dr Fun to take us around Falmouth and then to cliff jump at the Blue Hole. A+!! And lastly, Cozumel was a blast. We scuba'd and shopped. We will definitely return to this ship. I felt like we only got to see half of what there was to do -- it is so unbelievably huge! Kudos to RC for putting together an incredibly fun itinerary on a perfect ship! There was something for everyone in our family! Read Less
Sail Date April 2017
We are Diamond Plus C&A Members in our 40's who traveled with our 18 year old son for his final HS spring break. Our son chose to cruise and Allure in particular, as he enjoyed the ship when we sailed on her as family ... Read More
We are Diamond Plus C&A Members in our 40's who traveled with our 18 year old son for his final HS spring break. Our son chose to cruise and Allure in particular, as he enjoyed the ship when we sailed on her as family approximately 3 years ago. My husband and I also sailed on Allure as a couple approximately 4-5 years ago. We cruise primarily to enjoy each other's company on the ship and for the food experience (in fact, we did not set foot in the Windjammer or Main Dining room the entire cruise). As such, most of my review will be about food and beverage service...and most of the review is comparative to our past 2 sailings on Allure. Although I have some unfavorable things to say, I want to be clear that we had a lovely vacation enjoying each other's company as a family...but my expectations of Royal Caribbean quality and service were not met. Having just completed the Royal Caribbean online departure survey, I now realize the best way to describe our recent experience on Allure: the crew has lost their "passion." With the exception of our cabin attendant, the servers at 150 Central Park, and the bartenders at the Trellis Bar we didn't have any encounters with crew who seemed engaged...or even pleasant. In fact, one crew member in Vintages who we gave accolades and additional gratuities on a previous sailing was disengaged to the point of almost being rude. This is not to say that crew wasn't getting the job done; it just wasn't service with a smile and I did not feel "welcomed." In fact, in many bars/lounges I felt like I was an inconvenience to the crew (especially the Champagne Bar, where table service was a joke...walk-ups at the bar in their pool-wear were being given preference over those dressed for dinner and seated at the tables with menus...we actually waited 20 minutes before giving up because we really wanted the ginger martini, and it's the only place on the ship that makes them; not only did we not get waited on, but a server never even came out from behind the bar or acknowledged our presence during those 20 minutes. Multiple couples seated at tables walked out without being served.) We had an amazing meal at 150 Central Park with a server who we've had multiple times in the past. We missed the old 6-course set tasting menu experience that changed mid-week, but he brought us some shared plates along the way in addition to our 3-course meal which made it quite enjoyable. I honestly think we would have left hungry if we were to have just stuck to the 3 courses. Sabor was a pleasant surprise since I had read some questionable reviews. We ate there the first night of the cruise, and were the only table from about 6:30-7:30pm. The chicken-bacon-popper appetizer is amazing! They also have much better margaritas than the "Sabor Bar" outside the Aquatheater. Vintages tapas menu used to be one of our favorite lunches on prior sailings, but now the pricing is odd. You can get a set menu of 5 or 7 chef selection items for $15-20...but if you order a single item instead of the "bundled" selection it costs about $5 per item - and the portion size is the same. Since we aren't fans of many of the selections on the set menu, we would have spent an illogical amount of money individually ordering what we wanted. We only ate there twice this sailing...partially because of the pricing change, partially because of the elimination of wine flights on the regular menu, partially because there are very few wines that fit within the drink package $13 limit, and largely because the primary wine-tender was inattentive and made us feel like we were getting in his way of setting up for afternoon tasting events (even though they were scheduled for 3pm and we were in the restaurant at Noon). I don't think we'll return to Samba Grill on future sailings. Waiter service (drinks/water) was too slow and Gaucho service was too fast (even when we had our "red" stop/slow-down chip visible the Gaucho kept coming with meats every 3 minutes!). They also appeared understaffed, as there were pizza shop crew and Sabor crew (dressed in those venues' uniforms) busing tables. The Solarium hot tubs don't close until 7pm, so the first part of our meal (on formal night) was spent looking at people in bathing suits and the Samba dining area was quite warm until about 7pm. It just didn't feel special in any way. The food and service at Izumi was a highlight. We had dinner and a lunch there (same menu) on the sushi side of the restaurant. The shared hibachi tables looked like a great source of entertainment for children (there were a lot of them!!). Only downside to this venue is you could easily hear the hibachi chef's presentations from the sushi bar...cute the first time, but unfortunately all of the chef's do essentially the same "show" and at dinner there are 3 tables going...we could practically repeat the script by the time our meal ended. With the addition of the hibachi tables, they did get rid of the hot rock menu items on this ship, which we had always enjoyed in the past. We found the food flavor/seasoning at Giovanni's Table to be lacking, but we did have very good service. We booked to eat there twice since the menu has good variety, but the food was on-par with Carrabas or Olive Garden. I miss when Royal Caribbean ships had Portofinos as the Italian specialty option. Chops was a huge disappointment in that our waiter was rushing us throughout the meal and the service-style was like being in the main dining room, not a specialty restaurant. Our first starter hit the table within 2 minutes of ordering...we didn't even have our drinks yet. We each ordered the same number of starters, but as soon as a diner put their utensil down, their plate was whisked away and their next starter was placed in front of them. My husband and son were finished with their second starter before I was halfway done with my first. I'd spend the few extra dollars to eat at 150 Central Park if I were only going to have one specialty meal in the $40-price-range. We did take a look at the Chops sea-day lunch menu, and I think next time we may try that instead of dinner...some of our favorites appeared on the lunch menu, the price is cheaper, and the restaurant was pretty empty so less chance of being rushed. We had an over-the-water cabana at Nellie's Beach, but our cabana attendant (who promised he'd be by about every 15 minutes) only came by about 5 times all day (the last 2 times to see if we were ready to vacate the cabana yet even though we still had 2 hours left in port). Our cabana (I believe it was #3) was in the the group closest to Barefoot Beach. It had a metal ladder to access the water - the depth of which was well over my head (I'm 5'3"). It was almost impossible to maneuver a floating mat up and down the ladder. Cabana #2 was unoccupied, so after 1 attempt on the ladder, we used the staircase water entry between Cabanas 1 & 2 to access the water. We were also disappointed some basic cocktails (Bloody Mary) were not available on the island...basically the options were beer or soda/juice mixed with rum. I did see vendors with what I believe were Labadoozees in souvenir cups on the beach, but we weren't offered any or told they were available. The last time we had a cabana on Nellie's, lunch at the Barefoot Beach club was included, but I was aware prior to sailing that perk is no longer available. So we hopped a golf cart back to the pier/Dragon buffet area. Lines were short and tables were plentiful, but with the cost of the cabana it would be nice to have a closer/more elegant lunch option...or even a pre-ordered in-cabana cold picnic lunch such as Celebrity offers for their onboard Lawn Club cabanas. On a non-food note, I will say the addition of MamaMia! as the Broadway production was quite nice. The other shows on the ship (diving show, BluePlanet, skating show) remain unchanged from our first sailing on Allure 5 years ago. Also on an entertainment note, if you're planning on attending any event (game show, karaoke) in the OnAir Lounge, be sure to get there very early. It was always standing room only and some of the seats in the back of the room have a pole blocking your view. As I said, we had a nice week, but it wasn't special or memorable in the way other Royal Caribbean experiences have been. Read Less
Sail Date April 2017
I chose to go on a 7 day international cruise to Jamaica, Haiti, and Cozumel on the Allure of the seas. Overall the cruise was great there were some minor problems that my friends and I had encountered. The food was great at the buffets ... Read More
I chose to go on a 7 day international cruise to Jamaica, Haiti, and Cozumel on the Allure of the seas. Overall the cruise was great there were some minor problems that my friends and I had encountered. The food was great at the buffets and just in general, but the service in the dining room wasn't the best it took at least 8 minutes just to receive the beverages. Other than that it was great. The best thing by far was the house keeping they cleaned twice a day and did a wonderful job surprising the guest with animals or people made out of towels. They thoroughly cleaned the rooms and provided the best service available. There were many activities on board for people of all ages. However, the organized competitions on the sports court were mostly for 18 and up like dodge ball, soccer, and basketball. Although anyone could use the sports court the organized events were what we would've liked to do because they were tournaments. As far as the embarkation and disembarkation we only had one problem with the system in Cozumel. As we were trying to board the ship the systems went down and the lines to board the ship was terribly long as we had to wait 45 min where as in the other countries it was 5 min. Other than that it was very simple and the Sea Passes made it an easy task to complete. All In all the trip was a great experience and I do recommend going on Allure Of The Seas on your next family vacation. Read Less
Sail Date April 2017
The ship was great. The food was great. The staff and entertainment were awesome.We decided to take the trip in a suite and it did not disappoint. The suite lounge offers complimentary beer, wine, and sodas from 11 am to 11 pm.. between ... Read More
The ship was great. The food was great. The staff and entertainment were awesome.We decided to take the trip in a suite and it did not disappoint. The suite lounge offers complimentary beer, wine, and sodas from 11 am to 11 pm.. between the hours of 430 pm to 8pm you can enjoy mixed drinks during happy. If you want to book a cabana on labadee try to book as soon as you get your welcome email from the concierge because they book fast. The rooms did not disappoint,, Very luxurious. We had a crown loft L1 which had a full bath with double shower upstairs and a full bath downstairs. very nice way to spend a week on the ocean. Also if you go to Cozumel, don't book an excursion. Get a taxi and go to Paradise Beach, it was a great place to spend the day. It cost $15 for the taxi for four people then $3 per person to get in, they ask you spend $10 per person but by the time you eat and or drink you've got that covered. You can also get a fun pass for $18 per person to do various water activities. Overall best cruise out of 9. Read Less
Sail Date April 2017
Embarkation was really fast and hassle free, we arrived at the terminal and were checked in and on the ship in less than 45 minutes. Our luggage arrived a few hours later. The room was nice and the view from the balcony was good for ... Read More
Embarkation was really fast and hassle free, we arrived at the terminal and were checked in and on the ship in less than 45 minutes. Our luggage arrived a few hours later. The room was nice and the view from the balcony was good for watching the ocean aria diving show as well as providing an ocean view. The boardwalk was a bit noisy a few days in the morning but was not a deal breaker for me. The main dining was really good and the service was prompt and courteous. Chops was our favorite meal of the trip and in my opinion worth the extra money especially since we booked it our first night for half price. We also did a kitchen tour that included chops for lunch for $19.00 per adult and that was well worth the cost also. Overall we were very pleased with the ship and service and already booked another cruise on Allure for next year. Read Less
Sail Date April 2017
We chose this cruise because of destinations and having cruised on RC before we thought we have the same top notch service, great food and great cabins. Unfortunately the food was sub par, the cabins need new beds were a little musty and ... Read More
We chose this cruise because of destinations and having cruised on RC before we thought we have the same top notch service, great food and great cabins. Unfortunately the food was sub par, the cabins need new beds were a little musty and the ac was not what I had hoped or experienced before and happiness of the crew needs to be beefed up. Much of the seating Staff must have been new because they constatntly walked around with maps to tables but they were very pleasant.Destinations and excursions were excellent and competively priced when compared to Viator. The outside transportation companies they used were very friendly and knowlegable. The Staff at the excusions made it even made the trip to their excursion fun and exciting. The ship handled the rough water very well and the range of activities was good. The size of the boat let people roam around without the feeling of being confined. Read Less
Sail Date March 2017
Our main dining room waiter did a great job, was very pleasant, humble and friendly, we all loved him, and he deserves recognition, and hopefully a raise. The shows are really great and most unique. Main complaints: 1. Maintenance ... Read More
Our main dining room waiter did a great job, was very pleasant, humble and friendly, we all loved him, and he deserves recognition, and hopefully a raise. The shows are really great and most unique. Main complaints: 1. Maintenance and associated services sucked. Our room was flooded from a clogged shower and bathroom drain, while I was taking our first shower (hence the drain was clogged BEFORE our arrival on board!!!). Luckily my wife and kid were in the room and noticed the water coming out of the bathroom fairly early. When I opened the shower door the water in the bathroom was ankle high. My wife called maintenance and guest services 3 times and told them we had an emergency, but a maintenance guy only came after an hour. I was stuck in the bathroom for almost an hour digging out water with the toilet brush little holder, as I couldn't open the door due to water level which would have spilled in the room should I have opened the door. The bathroom door I blocked with a towel to slow down the leak. On the little hallway in front of the bathroom door was a puddle of water which reached one of my suitcases. We were offered another cabin only after a day or two, after the problem was solved! And we were given a complimentary bottle of Fre Alcohol Removed sparkling wine which retails for $6-7 (I looked it up!), and for which RC probably pays $4-5. This was completely OFFENDING! 2. Shore Excursions sales team is utterly incompetent and almost useless. First ridiculous thing is that TV sale availability ends at 4 PM the day prior to the excursion day. The reason given (by the manger!) was there isn't enough staff available to deliver the tickets after that time. A lame excuse! Especially when you overcharge for those tickets. Carnival always delivers, and you can buy the excursions on TV at any time. Not only the excursions are no longer available for purchase, but they disappear completely from the TV list, a guest cannot even read info about it prior to ordering by other means. THEN, when you go to talk in person with reps at the shore excursions booth, they cannot answer simple questions, or show pictures, they just read from the existing description, which I can read myself. Absolutely ridiculous! They are not able to make a recommendation! One guy showed me pictures on Google! I can do that myself! Then he started calling colleagues to find out answers to my simple questions! 3. Another ridiculous thing is having to carry around the big soda cup, in order to be able to obtain soda from the machines! Who was the genius that thought that out? And those machines are very scarce! Seems designed to make you not be able to properly benefit from that service. 4. Photo service. Most photographers are clueless, and have no eye for photographic art! I could barely find several good takes out of almost 300 pictures! I was shocked to find out that the photographers are just amateurs with NO prior experience, and with only 3 days of training by RC. But they dare to charge us $20 per picture! 5. Breakfast and lunch food. While pretty good food is served, having the same options every day sucks. But it's definitely better than Carnival! Dinner in the main dining room was good but not impressive, Carnival does better on this section. 6. Internet. First, overpriced, another rip-off! Secondly, spotty. Some areas of the ship barely covered, or had very low speed. Overall speed not as good as advertised. For the price it should be much better! THEN, why do they block the access to the RC website? I wanted to check details on shore excursions and other services on the phone, but not available. Also, with today's technology it's a shame they don't have an app to provide access to services and info from a smartphone/tablet while cruising, with FREE INTRANET access! 7. On embarkation their computers were down and we waited for hours on huge lines! Read Less
Sail Date March 2017
Allure of the Seas is an amazing boat. Many fun things to do for all ages on the boat. The cruise began with the check-in attendant messing up our check-in and taking 30 minutes and multiple visits from the supervisor to override her ... Read More
Allure of the Seas is an amazing boat. Many fun things to do for all ages on the boat. The cruise began with the check-in attendant messing up our check-in and taking 30 minutes and multiple visits from the supervisor to override her errors. She was apologetic about her error. Then the computer systems crashed and this further delayed everybody boarding. Very limited information as to how long the delay would be and the process moving forward. No apology or even recognition once boarding the ship. The customer service has really dropped off with Royal Caribbean. We are a family of 8 and had 4 rooms, guest services could never get our sea pass cards to match the right family members with the right rooms. We went there 4 times to try and get it corrected, finally gave up. The food in the Windjammer is poor and it is always over crowded. The main dinning room breakfast is very slow and average food. Main dinning room dinner was good but not excellent. Main dinning room service was below average. Chops was great! The entertainment on board was great. We did walk out of Mama Mia due to constant noise in the theater from the bar staff and from the main lobby. We ran into the cruise director as we were leaving Mama Mia and explained what happened, his answer was not an apology, but you can come back tomorrow night. The aqua show is amazing. Rob the musician in the Pub was outstanding. All the bar service staff was great. Rock Climbing Wall, Zip line, & Wave Ridder were great. Great gym and running track. The spa/massage staff was good until they go into their closing sales pitch on the "must" have products. The kids staff was decent but no wow factor. The check in and check out process for Adventure Ocean needs improvement. Pools were always packed. The ports on the Western Caribbean were a waste of time. Lots of areas to spend lots of additional money that seem they should be included in the price. Children's area is $7hr after 10pm, drink packages are expensive, dinner has lots of upgrade options. The captain and the cruise director do not seem passionate and it seems to reflect on the majority of the rest of the staff. Spring Break is a tough and crowded time to cruise, RCI has lots of room for improvement. Read Less
Sail Date March 2017
We chose this cruise because we wanted to try the best of the best out there. Unfortunately, this was not the case for us. To start off, we were next in line to go through the customs desk when all computers went down. This meant, ... Read More
We chose this cruise because we wanted to try the best of the best out there. Unfortunately, this was not the case for us. To start off, we were next in line to go through the customs desk when all computers went down. This meant, nobody could go onto the boat. We waited for over an hour to get the computers back up and running so we could get onto the boat. There wasn't anywhere to sit, nor was there anything to drink because we had to throw away our waters. After arriving onto the boat, we were able to go to our rooms to drop off our carry on bags, which was nice because our staterooms were ready. Our attendant was awesome!! He was sweet and cleaned our cabins to perfection twice daily. Dining: Not the best...in fact, we've had better complimentary breakfast at hotels. The only breakfast worth mentioning is the Johnny Rockets...if you're willing to sacrifice bad service for 'better' food. No matter where you go for breakfast and lunch, it's the same food in a different location. We've been on other cruise ships and stayed in resorts all over, and this ship was by far the worst in service. The only people who made the trip tolerable were our dinner servers, Shelly Ann and Rosa, and our stateroom attendant, Alpheaus (sp?). When we went to the buffet to eat, we could never find a clean place to sit (there were only 4 of us), plus we had to put our dirty plates on other dirty tables because they never came by to take them. It was almost like they were annoyed to be serving us. We are in our late thirties, and we brought our two children 18 and 11. This ship seems to be geared for people who gamble, drink excessively, and want to play bingo. After the zipline, pools, and surf were closed, there wasn't much for our kids to do at all. In fact, we're a family who likes to stay up late, but found ourselves headed to bed after dinner nightly. Our kids don't take part in the kid groups because we take the trips to spend time with our kids, not push them off to a ship employee. There should be more to do for families. If we would've known we were going to be so bored, we would've brought cards or something to do. We had major issues with our keys and I had to go to the customer service desk multiple times. My husband and I had a room, then our children were right across the hall. Our children's room keys were not allowing them to charge to their room, even though I signed and put a card on file for their room. Also, I requested a room key to be able to get into their room and they didn't work until visiting the service desk 3 times. Entertainment: The adult comedy was absolutely awesome!! Both comedians were hilarious and kept the laughs coming. The diving show was really great too, but for some reason it wasn't available the majority of the cruise...only the first 2 nights. It was very crowded and we had to stand in the back because our dinner took a while. The other shows that were offered did not mesh well with our dinner times. Being that dinner was the only meal we looked forward to because of the bad service and food at the buffets, we had to attend the 'My Time' dining. The ship does not do a good job explaining what all of the floors have to offer. We got bored on day 2 and simply walked each floor of the ship. We found things that weren't even mentioned on the nightly paperwork to do just by walking around. We will not cruise with Royal Caribbean again, just because they cut corners on the things that are important for us to enjoy. We always tip extra, plus the daily gratuity when we have good service...but we came back home with a lot of our tipping money. Read Less
Sail Date March 2017
Allure of the Seas Ratings
Category Editor Member
Cabins 5.0 4.4
Dining 5.0 4.1
Entertainment 5.0 4.5
Public Rooms 5.0 4.5
Fitness Recreation 4.0 4.3
Family 5.0 4.3
Shore Excursion 4.0 3.9
Enrichment 4.0 4.0
Service 5.0 4.4
Value For Money 4.0 4.0
Rates 5.0 3.9

Find an Allure of the Seas Cruise

Easily compare prices from multiple sites with one click