178 Royal Caribbean Allure of the Seas Senior Cruise Reviews

First time on mega ship, and came away very happy. A lot of people, but somehow we hardly encountered any long lines. Lots to do on a ship this size, so we kept busy. Our only issues would be that a few (very few) employees did not put on ... Read More
First time on mega ship, and came away very happy. A lot of people, but somehow we hardly encountered any long lines. Lots to do on a ship this size, so we kept busy. Our only issues would be that a few (very few) employees did not put on a happy face. It's as if they do not want to be there, but you can encounter that anywhere you go. My biggest complaint is the they have 12 elevators on each floor, and with that many people, why are not all of them operating at the same time? It appeared that only 6 were working at all times. But if that is my only beef, seems trivial. Foul weather made up most of our 7 days at sea, but you cannot fault Allure for that. Also, kudos to the Captain and Crew for their parking job in Nassau. Quite a feat with the wind and all. Cabin was a bit small, but comfortable. Specialty dining was pretty good, with 150 Central Park being by far our favorite, as we tried 4 of the restaurants. All in all, I would suggest this ship, just be careful of doing so in September. Read Less
Sail Date September 2019
We were there under bad circumstances! Hurricane Dorian was hitting the ports we were to go to. We were going to the Bahamas. Of course Dorian was to hit there. Our Captain informed us immediately our ports had been changed! I was so ... Read More
We were there under bad circumstances! Hurricane Dorian was hitting the ports we were to go to. We were going to the Bahamas. Of course Dorian was to hit there. Our Captain informed us immediately our ports had been changed! I was so thankful that he did! As a matter of fact we had wonderful weather the whole time. There were people upset! I couldn't understand why they would be upset. Did they want to go through a hurricane? Then when the Captain told us we were going from a 7 day cruise to a 10 day cruise. We were so pleased, but lots of people were upset. I want to thank the Captain for saving us from a hurricane. He gave us a great cruise without bad weather! We didn't have to pay anything extra for the 3 days of the beverage package or for the tips. But the crew was absolutely fantastic, so we did the tips. Mimi and Ibrahim were our Waiter and assistant in the dining room. They went above and beyond in taking care of us. They became our friends! Arlene in the English pub was great! Our cabin Stewart, Abu was fantastic! Read Less
Sail Date August 2019
We arranged this cruise to celebrate our 50th wedding anniversary! We were a group of 9, ages from 3 to 72. Everyone had a fabulous time! The kids programs for ages 3, 6 and 12 were really wonderful. The food was some of best we've ... Read More
We arranged this cruise to celebrate our 50th wedding anniversary! We were a group of 9, ages from 3 to 72. Everyone had a fabulous time! The kids programs for ages 3, 6 and 12 were really wonderful. The food was some of best we've had (we've sailed on Norwegian, Princess, Carnival, Disney, and Royal Caribbean). Our whole group ate at Giovanni's to celebrate our anniversary and I would definitely recommend it. The entertainment was amazing and we went to all the shows! We had a balcony cabin and the cabin steward was great. We didn't do any excursions through Royal Caribbean and did our own thing in ports. Our favorite port was St. Maarten. We reserved chairs and umbrellas ahead of time with Nik at Lazy Lizard Beach Bar which was an easy 15-20 minute walk from the dock. The chairs and umbrellas were right on the beach and all set up and waiting for us when we got there. We got 2 chairs, umbrella, use of a locker and restroom, Wifi and bucket of 6 beers or 2 cocktails for $20. Best deal anywhere! Nik and his wife were super nice and helpful and the food and drinks were amazing! Really the only thing I can criticize about the whoe cruise is all the upselling and charges on this ship. Charging for popcorn, really?? Also, the drinks were crazy expensive. Read Less
Sail Date May 2019
I choose this cruise because it did sail to St. Thomas. Several days before boarding I found out that they would not sail to St. Thomas as planned. Royal would not allow any refunds or transfers to another ship. They did not even notify ... Read More
I choose this cruise because it did sail to St. Thomas. Several days before boarding I found out that they would not sail to St. Thomas as planned. Royal would not allow any refunds or transfers to another ship. They did not even notify us. We found out by trying to book a shore excursion. We called Royal. They would not allow any cancellations or re-book or transfer to another ship. We spoke to the cruise director and captain about this. They just said they were following orders. The strange part about this trip is that we sailed right past St. Thomas on our way to a half of day in San Juan. San Juan is very close to St. Thomas, where we were promised a full day. The rest of the cruise was average. Moma Mia was good. Chops was great. Mainly for 30-40's crowd. I went in mid may to avoid all of the kids. I was wrong. Many kids on board. Had to leave chops and other restaurants because of screaming kids. Asked for a quiet table and each time they sit screaming kids right next to us even after a table change twice. No one listens. Read Less
Sail Date May 2019
After looking into many questions before I leave for the cruise, I feel compelled to share my first cruise with our friends. After much deliberation we decided that some of the 50th birthday celebrations would be Cruise (for the first ... Read More
After looking into many questions before I leave for the cruise, I feel compelled to share my first cruise with our friends. After much deliberation we decided that some of the 50th birthday celebrations would be Cruise (for the first time). The date of the cruise was determined following family constraints for the Passover holiday of 2019 in April. Since this is the first time we make a cruise and after a thorough examination it was decided to go on one of the best - a large ship of Royal Caribbean. As stated, there were time constraints and therefore the cruise was chosen with the Allure Of The Seas, https://www.royalcaribbean.com/cruise-sh…/allure-of-the-seas, Western Caribbean track, 7 nights with 4 anchors in NASSAU- BAHAMAS, COZUMEL-MEXICO, ROATAN-HONDURAS, PUERTO COSTA MAYA-MEXICO and 2 DAYS ONLY, Departure from Miami. Now it was left to choose which agency would invite the cruise. There are many opinions whether to order through an Israeli agency or through a foreign agency. After a thorough and thorough examination, I found out that the company Crozit, https://www.cruiseit.co.il/, with the agent Orit Cohen Rochov gave the best offer. As I mentioned, it was decided to order with a minimum risk and therefore the room with balcony to the ocean, on the 11th floor in the center of the ship (room number 11590 D2). The room is spacious enough, a double bed and a sofa bed, a shower with excellent water flow and a balcony facing the sea, television, storage closet, 110 and 220 volts power sockets. It is difficult to describe in words the experience of sitting on the balcony while sailing and sleeping with an open window and hearing the waves coming back - an experience! The ship is huge, really a floating hotel. Many different types of rooms, countless dining rooms, restaurants, cafes, 2 promenades with vegetation, casino, swimming pools, Jacuzzi, climbing wall, Omega, surfing and more. 2 notable restaurants for light meals: 1. Park Caffe - Salads, sandwiches, cakes and flag sandwich with roast beef 2. The pizza restaurant The ship has a wide range of performances, including Mamma Mia, acrobatic show with oceanAria, Ice Ice show, Blue Planet, Headliner Showtime and more. About 60-90 days before the cruise, the possibility of planning the cruise is open on the Royal Caribbean site, ordering an hour for dinner (17.30, 20.00 or "on my own time"), ordering the various shows on the ship and booking excursions at the ports. For convenience and schedule of performances we chose the time 20.00, we got a regular table in the dining room on the 5th floor and regular waiters. In accordance with our needs, we purchased in advance and at a discounted price Classic Soda Package, which includes soft drinks and cola and an internet package VOOM Surf + STREAM Voyage Package - 1 Device Additional alcoholic beverages, coffee, shakes and more can be purchased. It is also possible to purchase a 10-cup card or a 10-alcoholic card. Each room has the option of bringing 12 bottles of 17 oz and 2 bottles of wine to the ship. In the boat, at various meals, you will be served free glasses of water and juices. The ship anchored at the port of Miami in Terminal 1 of Royal Caribbean, we reached the port of the car rental agency in the city and left the port to the airport on a trip with uber. The check-in and check-out of the ship is carried out with remarkable efficiency with no queue and speed. The attractions we did at our ports were: NASSAU-BAHAMAS - taxi ride ($ 10 toward) Cabbage Beach on the island island Paradise Island, a beach with soft white sand and good water for bathing. You can rent 2 sunbeds + umbrella for $ 20, and there are street vendors selling drinks. You can walk to the beach of the luxurious Atlantis Bahamas and even enter the hotel grounds and be impressed by it. COZUMEL-MEXICO - A fun day of sailing to spectacular blue lagoons and dive snorkeling, booked through http://cozumelcruiseexcursions.net/cozumel-snorkel-tour-res…, at a cost of $ 50 per participant. ROATAN-HONDURAS - We booked a day trip to the island with a local operator named Francklin Gálvez, francklinalexisgalvezbonilla1@gmail.com, a nice guy who tries very hard to please the guests he accompanies. Franklin charges $ 20 per participant for a full day of pick-up and return from / to port and travel according to an agreed plan. ($ 10) Visit the Chocolate and Fun Factory at the stunning beach of West Bay Beach (one of the resorts, plus sun beds + umbrella $ 15) PUERTO COSTA MAYA-MEXICO - We ordered a $ 50 golf car from MAYAHUAL Local Golf Car, https://costa-maya-golf-cars.negocio.site/, marvin1907@yahoo.com.mx and drove to the beaches of the nearby village of MAYAHUAL Docking Port . In retrospect it is unnecessary and you can reach this coastal strip with a local taxi. The coast of the Costa Maya disappointed. Hope this summary will help others. I'll be happy to answer any question. Yaari Read Less
Sail Date April 2019
Our experience on the Allure of the Seas with Royal Caribbean Cruise. 3rd Cruise, 1st with RC. The entire cruise started out poorly with it taking close to a month to book our shore excursions due to having to go through a special area ... Read More
Our experience on the Allure of the Seas with Royal Caribbean Cruise. 3rd Cruise, 1st with RC. The entire cruise started out poorly with it taking close to a month to book our shore excursions due to having to go through a special area because of handicapped guests. The only way to reach them was email and it took them a week or two to respond the first couple times and after that, I was getting no response at all. I finally had to reach out to the executive office, and it was handled within a couple days with all shore excursions approved by the tour operators themselves. (Apparently the girl that was helping us got sick and there was no one helping or monitoring her email account and “we just slipped through the cracks-??”). At the time we booked our cruise (2+ months in advance), we booked through Royal Caribbean and provided them with all 8 of our birthdays and they arranged our 3 rooms accordingly and all was well it seemed. Over a month later, they decide to send an email and mention that we have 2 “minors” (18 and 20 yrs old) in a room by themselves which is not allowed unless they are in a room attached to ours. The first guy told me when I called that there was nothing they could do, the cruise was full, and we would have to pay extra to upgrade our room to get one next to them. I did not like that answer, so I called back again a couple minutes later to another manager and now there is no other rooms available at all because the cruise is at capacity. Needless to say, I had to make several phone calls and spend a lot of time finding an appropriate manager before they were able to “fix it” so we were all still able to go on the cruise. By Fix, I mean they changed the names around on the reservation, to make sure a adult was listed with a minor in each room. Mind you, this was very close to sail date so we had no other choice, and this “fix” effected us several times throughout our cruise when they could have easily told us this policy when we booked the cruise with the representative, so we could have worked out a solution early on before all the available rooms were gone. Getting on the ship wasn’t too bad and once on the ship, we head to the buffet to get food while the rooms were still being made up. The line was a mile long obviously with everyone having the same idea, so I went up and asked the employee standing at the front what other places were available to eat that were FREE on the ship. He mentioned 3, Johnny rockets being the only one we could understand, so we headed down there, all 8 of us with 2 elderly individuals in scooters. It took us 25 minutes just to get an elevator to take us down because it was so busy, just to find out Johnny rockets wasn’t free as the worker had advised. We ended up having to eat there anyway because everyone was hot, hungry, and aggravated. After eating we headed up to the rooms to find 3 of our bags missing from one room, and 1 bag from another room. At this point, it was past sail away time so we headed down the hall to find a steward to ask about the bags. We get half way down the hall and see two of our missing bags in front of another door. We found the lady that was taking care of all the baggage on the floor and told her about our bags being in the wrong place and one still missing on this floor and another missing on another floor. She wouldn’t let us take our own bags to our room, she said she would get them and bring them and find our other one, which I’m sure is some policy or something, but to be honest, they obviously didn’t do a great job the first time around so it was difficult to leave our bags, but eventually we did get all our bags that belonged at each of our rooms. We then try to set up the WiFi... I’ll just shorten that experience recall by saying we spent an hour between the WiFi desk and the App desk trying to get our WiFi package to work for all of us AND get everything re-situated with the apps because of how they had to list our names on the rooms to comply with their minor policy. (My information and plans were listed on my husbands app and our daughters on his, etc). After all this time wasted, we noticed we had different dining times listed on our sail cards even though we had prearranged to all eat at one time at the same table, this was apparently due to them rearranging our names due to the minor policy again. So next we go to the dining area desk and speak with them. Spent several minutes with them not being able to resolve it, so we were told they would contact us in the morning. We went back to the room to change and get ready for a late night show and the phone rings. It’s a lady from the shore excursion desk telling us we won’t be able to do the tours that we had arranged prior to boarding and had ok’d directly with the tour operators themselves. At this point I just told her I’d call back in the morning because we had spent the entire first day handling issues and had not been able to enjoy anything and I was finished. The second day we wake up and go to breakfast in the dining hall, and were met by two very rude employees. Apparently it is a very BIG inconvenience for the workers if you have a large party and/or scooters which we had both. We left breakfast feeling awful. Now looking into the RC app, our dining time now shows late dining instead of early dining and my daughter gets a notice on her door that our dining time was changed to a different dining area but with early dining, so off to the dining place we go again to verify what was going on. 30 minutes later, No one can figure out how the late dining got put in, and they verified the dining in the other dining area was correct. Ok fine.. so we go down and check out THIS dining hall and find it right next to the casino. You can smell a horrific smell of smoke coming into the restaurant and my daughter has health issues so obviously a smoky dining room isn’t going to work for us. Back to the dining booth with another promise of someone going to handle it before the day is up. Thankfully we had specialty dining that night and didn’t have to eat in the regular dining room. At this point, I again contact the executive office and let them know we have spent all of the first day and most of the second just trying to deal with issues and I was just about to the breaking point. I paid a lot of money to enjoy myself and be stress free; not spend the entire day handling problems. I then proceeded to the shore excursion desk to try to deal with the call from the night before. They told me I needed to go to guest relations because they knew nothing about anyone calling. I get to guest relations, wait in line for 15 min for them to tell me I needed to go back to shore excursions. I proceed back to shore excursions, and no one is able to tell me why the person called or what was wrong with my shore excursion. I spent over an hour there, had a break down and started crying, and finally she contacted the manager of the shore excursions. He also had no idea what was going on and said he would have to wait until the evening when the other workers arrive to find out who called and why they had called (because apparently she is the only one that knows what is going on with my shore excursion??) and would get back with me later in the evening. Also thankfully we didn’t have shore excursions until the 4th day. We went to dinner at our specialty restaurant and everyone was so nice. We thought it was because of the specialty dining, but the waiter actually asked us what happened for the dining manager to get involved because apparently they told him to treat us well. We also had a visit that same evening from the head of dining to hand deliver our new dining table number and he mentioned to let him know if there was anything he can do for us from here on out. While I agree that was great customer service, I don’t think people should have to complain to get treated nicely. We took a carnival cruise prior to this one and everyone was accommodating and kind all the time. We did have a great dining experience for the rest of the cruise in the evenings when they apparently knew who we were. The remaining lunch times were still met with rude staff that was annoyed at our large party and the fact that they had to accommodate us with disabled individuals. That evening when we got back to the room, we receive a phone call from the shore excursion manager saying even though we had prior permission to have the scooters on all of our excursions with the tour directors themselves, one particular excursion is now saying we have to push wheelchairs instead of use the scooters. These are the comments from the tour director after sending in a long questionnaire and all the dimensions of the scooters, and the height and weight of the people driving them etc.. Comments:  “So long as the guest can navigate 3 stairs on and off the bus/boat and the scooter/wheelchair can collapse and fit under the bus they are welcome to join the tour.” So now, even though we spent all this time and effort, sent in all required information they needed to get approval and got the approval from the tour directors themselves, they are now changing their mind and the shore excursion manager said there was nothing he could do because it was the tours themselves, it wasn’t Royal Carribean. (We did go on this tour with the wheelchairs and found we could have maneuvered the bus way better with the collapsible scooters versus the wheelchairs, not to mention all the effort it took for us to push them around all day, so it was extremely disappointing to say the least). If everyone wasn’t looking forward to getting off the ship and seeing the area, we would have just cancelled the tour. We actually seemed to have issues all throughout the cruise ship with accommodations and their scooters. In the dining room, the elevators, shops, etc. Their room steward told them that they only needed to call in the evening and the steward would come and pick up their scooters, charge them, and bring it back in the morning at what time they request, but 75 percent of the time they called, no one answered so we had to find a worker each evening to call for us. On the second day, a lady called my mother and was very nasty to her telling her she can not leave the scooters in the hall during the time they are in their room. We asked the Steward again and he said it was fine to leave them and no one could figure out who the mysterious lady was that called and was crazy about it. On the last day, we had two nice people who pushed my mother and my grandmother in wheelchairs part of the way but changed to another two individuals halfway through, around security. When we were outside, the guy told my mom she could keep the wheelchair out there until our ride arrived since we had to leave the scooters on the boat, but the lady pushing my grandma asked if she could stand on her own and then told her if so, she needed to give the wheelchair back. Now my grandma is almost 90 and can’t stand for more than a few minutes so I asked the lady if she could leave the wheelchair like the guy left moms, and she said she couldn’t and took it and started walking away. I followed her and asked her nicely to leave it and she said it was Royal Caribbeans policy they couldn’t leave more than one wheelchair (so if you have 2 disabled people, apparently one is out of luck). I ended up following her and tried to get her name off her name tag and she ripped her name tag off and started yelling about how she will call the cops, and she would not allow me to get her name. She finally went through a door and screamed to the guy that I wasn’t allowed in there, and I was just trying to explain that I wanted her name and even the guy tried to look at her name badge and she grabs it out of his hand and yells at him to quit touching her. He tells me who her manager is, I go speak with him but couldn’t give him much information on who she was because she snatched her name tag, and he said he would go and try to find out who it was but at this point our ride was there so we had to leave. I have never been treated so awful, not to mention my 89 year old grandma was left outside with nothing to sit on and there was no benches available. Also this problem was very minimal compared to the rest, but we found a few times when we went to go do activities (carousel and zip line specifically) they were closed even though they were suppose to be open. We also ordered room service with cokes and water and specified we had the drink package to cover the drinks, but when they brought it they brought Evian bottled water instead of the bottled water that came with our package and canned coke instead of a glass of coke that would come with our package. We ended up with over a $30 room service bill which should have just been the $8 service fee. Also, the “jewelry making class” consisted of you purchasing your own jewelry kit and following the directions to make it yourself while trying to hurry up and get it done before the next class started. After this, we did not attend any more of the “classes” and even cancelled our cupcake decorating class we had scheduled. We chose Royal Carribbean because their customer service and overall cruise experience is suppose to be unmatched, but found out first hand things aren’t always as they seem. I will give a huge shoutout to our amazing waiters for our regular dining time and our stewards, both which were very funny, nice, and accommodating. The shows were great, and the food was good, but overall extremely disappointing for the money spent and the time wasted dealing with all the problems. Read Less
Sail Date April 2019
Our main purpose for going on this cruise was to get together with relatives that we don't see very often. We weren't particularly interested in any of the 3 stops (San Juan, St. Maarten, Haiti) but looked forward to a week in ... Read More
Our main purpose for going on this cruise was to get together with relatives that we don't see very often. We weren't particularly interested in any of the 3 stops (San Juan, St. Maarten, Haiti) but looked forward to a week in the sun after a cold winter. Positives: Food was excellent in all of the several venues that served free meals (we didn't try any of the specialty restaurants,) as good as on any cruise we've ever been on. Service throughout was superb, both in the dining rooms and from the cabin steward. The cabin was spotless, comfortable and adequate for a couple who don't spend a lot of time in a cabin. Negatives: Entertainment, which we don't expect to be highly professional on a cruise, was barely mediocre. There was an ice-skating show with various skits, one of which was a couple ice dancing to Pavoratti singing "Nessum Dormo." It was very good, and we expected it to be the finale. Instead, it was followed by a skit on "Jailhouse Rock!" I'd love to ask the producer how he figured he could follow "Nessum Dormo" with "Jailhouse Rock," but didn't get the opportunity. The biggest negative was LINES! Long waiting lines to get into the dining areas and for elevators, which often arrived full so passengers had to wait for the next one...and the next one...etc. One has to give Royal Caribbean an 'A' for effort, but they just aren't equipped to efficiently handle a crowd on a ship the size of the Allure. Read Less
Sail Date April 2019
This was out first Royal Caribbean cruise. There were many, many positives, and the few negatives were minor. Arrival: Cruise tip #1 - Plan ahead for parking. The RC parking filled up at the port so we had to be shuttled to a different ... Read More
This was out first Royal Caribbean cruise. There were many, many positives, and the few negatives were minor. Arrival: Cruise tip #1 - Plan ahead for parking. The RC parking filled up at the port so we had to be shuttled to a different parking lot. This, although not tragic, was a bummer. Beyond that, getting on the ship was literally the easiest we have ever experienced. I was nervous given the volume of people but they way they manage the process is very efficient and easy for the passengers. Dining: We booked somewhat last minute so got stuck with My Time dining and the only reservation we could get was 5:30. With that said, our waitstaff was amazing. Food was great but we noticed the buffet carries much of the same so one night we did the buffet. We did a specialty dining and the food was great as well. I don't think it is worth the price though. If it is free take it, if not I can't recommend the extra spend. I loved how the ship has multiple places to eat and congregate in order to spread the crowd. This does not fully alleviate the crowds though. Be prepared to wait in lines at times just to get into the buffet or eat at other areas. Cabin: Ours was fine. Nothing crazy good or bad. We had an interior balcony over the boardwalk. It was neat but loud. I would probably choose something else next time so I can sleep in peace. Entertainment and Activities: Crazy...absolutely loved the ice show. The water show at the back of the ship was stunning. Even the kids water show during the day was neat. We did not care for the Blue Planet and skipped Abba (not our thing). As far as activities, there were many. We golfed, played cards (card room is great), played ping pong, zip lined, rock walled, ice skated, played shuffle board, had massages and more. Just strolling the ship was fun given the diversity of it all. The gym was very large and well provisioned and the walking track was nice too. Service: Very friendly. Very personable. We were able to carry on our tradition and get a selfie with the captain. I think he tolerated us, but was not thrilled :)... I don't recall any poor, unhappy, or otherwise substandard service. All were great. Ports: Nassau-yuck, not sure why they stop there. We stayed on the ship. Cozumel went shopping, Coasta Maya snorkeled, Roatan snorkeled. Roatan snorkeling was AMAZING right off the West Bay Beach. Don't forget that ship time and local time are different. Very important if you book your own excursions. Other notes about the cruise: The cruise critic party was fun and funny. Flavio (sp?) did a great job entertaining. The ship is an engineering marvel. It feels a lot like you are in a mall, not on a ship. Oddly enough the ship felt more casual to me. On formal nights there did not seem to be formal places to gather like other ships have. Not a huge deal since that does not really seem to be the market they are after. Overall we would do it again, but I could easily be swayed back to another cruise line that offers a lower cost (this was almost twice the price of our other cruises). Read Less
Sail Date March 2019
I heard so many good reports about this cruiseline i had to explore for myself and it was more amazing than i had expected, excellent resturants and dinning, waiters were very friendly and courteous. I loved all of the activites on board ... Read More
I heard so many good reports about this cruiseline i had to explore for myself and it was more amazing than i had expected, excellent resturants and dinning, waiters were very friendly and courteous. I loved all of the activites on board the ship and especially the shows and performances were fantastic. Great resturants and the food was perfect and met all of my expectations as well. This ship is amazing 7,000 plus people onboard and didn't feel like it was over crowded i enjoyed it so much i'm looking forward to the next trip. I would recommend Allure Of The Seas to anyone that is looking for an exciting and adventurous cruising experience that will leave them with amazing memories to last them for a life time to come. My hat goes off to the all of the crew and capton of this marvelous beautiful cruiseship, Allure Of The Seas Read Less
Sail Date February 2019
I wanted to try the big ship versus the smaller ones and see what it was like. There were no lines and they move people about efficentaly when getting on and off. The commercials make it look like there is so much to do. There was! We are ... Read More
I wanted to try the big ship versus the smaller ones and see what it was like. There were no lines and they move people about efficentaly when getting on and off. The commercials make it look like there is so much to do. There was! We are 65 and 71 and did not do the rockwall climbing or slides. We saw other seniors doing the zip line.There are 4 big pools and we swam in the afternoon at 4 when the masses of sunbathers cleared out. There are lots of family’s on this ship. The park on the ship was beautiful and we sat up there every day and ate and/or read. There are many places on this ship to get away from everyone. The running/walking track on deck 5 is covered and goes around the outside of the whole ship. You are in the shade the whole time. All the shows we went to were EXCELLENT! Mama Mia, the aqua show, the comedy club, escape room, quest show, karaoke, Ocean AriaAqua show were all very entertaining. We wanted a balcony cabin for privacy and views. Royal Carribeans price was lower than Norwegians. They get a 10 for disembarking and visual recognition when going thru customs. No lines and we were done in 1 minute! Overall, a great time and would do it again. Read Less
Sail Date February 2019
The bigger ships are our favorites as the shows, food and comfort are top notch. Might be a little more expensive but in our opinion well worth it. Even thought we had seen the show's on previous cruises they still were outstanding. ... Read More
The bigger ships are our favorites as the shows, food and comfort are top notch. Might be a little more expensive but in our opinion well worth it. Even thought we had seen the show's on previous cruises they still were outstanding. In fact in the Comedy Club we roared over the male performer. Service was outstanding and because we had a JS we ate in Coastal Kitchen most nights with Sabor's and Giovanni's thrown in on the BOGO. Ship sparkled and also enjoyed the Diamond Lounge. If I had any complaint it was the background music in the Windjammer was a bit too loud. All and all we were very happy cruiser's. All the snack venues were well stocked and the service was excellent. We currently have 2 bookings on the Harmony and even branched out to try Celebrity on the Equinox. Obviously we enjoy cruising and the special attention we always receive. Read Less
Sail Date February 2019
Went with a group of friends who had been on the sister ship a year or two ago and liked it. Boarding was easy as was exiting ship on last day, well organized. Entertainment top shelf, shows were all terrific, Ma Mia cast exceptional. ... Read More
Went with a group of friends who had been on the sister ship a year or two ago and liked it. Boarding was easy as was exiting ship on last day, well organized. Entertainment top shelf, shows were all terrific, Ma Mia cast exceptional. They also started in the other main show as well. Food overall was very good and plentiful. Ate mainly at main dining room at night, waiters bent over backward to provide exceptional service, food was mostly good with some misses. Meals at breakfast mostly at Windjammer. Food okay and many choices offered. Biggest issue was trying to find table for larger party, somewhat a madhouse nearly bumping in to others getting food, competing for tables and some days by 9:30 to 10 am big line at doors. Lunch mostly at Solarium, again food good but challenge to get table, even for groups of 4. At smaller food venues e.g. deli often too crowded to wait it out. Did not pay for any extra dining experiences on advice from our previous travelers. Worst problem is chairs a pool mid ships to front. By 9:30 AM every chair from pool side around bow on both sides including solarium had towels and other items reserving them despite signs saying not permitted. Only chairs were near smoking section in shade and in back on shady side. Disappointed at lack of entertainment in lounges before 9 PM, apparently there had been in the past but stopped. Given we went to dinner at 8 pm no music with drinks. Cabins are small. but were kept neat. Room attendants also were accommodating and aimed to please. Shopping in ship generally okay with lot choices but no bargains. Bought watch supposedly 35% off for $310 found on Amazon after I got home for $236. Buyer beware. Did not take any of RC excursions. Familiar with St. Maarten, knew what to expect in shopping in Phillipsburg. San Juan took a short bus tour then shopped. Again if stayed for longer time might have gone into Fort area more. Labadee ended up nice, but crowded and food there most mediocre. Overall had good time more due to company would take smaller ship next time. Read Less
Sail Date January 2019
The ship it's self was just OK. We had a balcony cabin that was smaller than other lines we've used. There were no noise restrictions and people above us on their cell phones at 3AM on their balcony. When we complained to the ... Read More
The ship it's self was just OK. We had a balcony cabin that was smaller than other lines we've used. There were no noise restrictions and people above us on their cell phones at 3AM on their balcony. When we complained to the front desk it was like talking to a wall. I'm not a drinker but my wife is. When we wanted to purchase one deluxe drink package and one pop package we were not allowed to. We were told that we both had to purchase only the deluxe package. Sorry but I'm not ever going to pay $495.00 for one or two Coke's per day. That won't happen. We went to the dining room meal only once and we were so rushed through our meal that we couldn't enjoy it. We then started to go to the Windjammer but that wasn't a good experience either. The room closed at 9PM sharp. That's great but their shows start at 7pm and ran until 8:45 or 9PM. Other of their on board restaurants advertised that they were open till 9PM but really were closing down at 7PM. On the last Saturday we went down to the Windjammer at 6:30 only to be told it was closed because of the Jewish Sabbath and they had paid to have a private dinner there. We were told we could go to eat pizza up on deck 5. Bad move, really bad move. Entering and leaving the ship was good and well organized. The staff to traveler ratio was small. Often my wife spent more than an hour waiting for a drink staff to come by. We didn't buy the drink package and saved a ton of $'s. We aren't penny pinchers but their prices for bar drinks is high compared to other cruise line. It was really obvious that Royal is all about the bucks and not about the customer experience. We're going back to Norwegian and Holland America. Good Bye Royal! Read Less
Sail Date January 2019
Our New Year’s Cruise on the Allure of the Seas 12/30/18 thru 1/6/19 I would like to begin this review by elucidating to all readers that we are absolutely not the type of Cruisers that believe we are above and beyond any other person ... Read More
Our New Year’s Cruise on the Allure of the Seas 12/30/18 thru 1/6/19 I would like to begin this review by elucidating to all readers that we are absolutely not the type of Cruisers that believe we are above and beyond any other person on a cruise ship regardless of what room they stay in or their status. We are a very humble couple and feel very blessed to be able to enjoy these types of vacations. However, regardless if you stay in an inside cabin or the owners suite it still costs money and the agreeably there is a standard set “By the Company” you are cruising with, and quite frankly if they cannot live up to their Standards then it is something that should be shared with other travelers. With that I will begin our review of the Allure of the Seas. First and foremost I have similar reviews of the Big Ships and ironically it seems to be the same all the time – RCCL and others have these big beautiful ships and unfortunately they don’t have to correct amount of staff to keep up with their “Standards”. We have been on a total of 13 Cruises since 2012 and have sailed on the Vision, Radiance, Voyager, Freedom and Oasis Class ships at least once. It is not hard to figure out that service levels from Vision and Oasis are worlds apart. If I had to scale these in order of service and standards I would say Vision (80-90%) Radiance (80-90%) Freedom (75-80%) Oasis (65-75%). Again this based on number of Passengers to the number of employees. The Oasis class ships have a passenger compliment of 5400 with 2165 crew members which is 2.49 crew members to every passenger. With 18 Categories of Officers the equation greatly reduces the total of number of crew members to guests in the rating of less than 1 per passenger. Overall the statistics may or may not be of any significant to most people however it does illustrate the point that just because their bigger doesn’t mean their better, and it Segway’s into my review as it may hopefully give a better insight on the “Standards and Service Levels” that we were engaged with. Overall the cruise was awesome however when it came to specific one on one details about service and standards it was a little below average. I have broken this review down into categories to save some reading. Boarding We boarded in Miami and although there are some changes and rebuilding in effect it could still use allot of help. We still don’t understand why they haven’t built this Embarking / disembarking the same as Port Canaveral that is a beautiful port. RCCL has streamlined there process by having your Sea Pass Cards delivered to your stateroom – you will not receive one prior to boarding – This did cause allot of confusion if you went on board and wanted to get a drink and or if you showed up to your stateroom and there was no sea pass card available which means you get to spend time in the Customer Service Line (Which we seen allot of passengers doing) – I cannot 100% say for sure that was the issue however I have never seen that many people at a Customer Service Desk before leaving port. Disembarking Allot of issues here – First off if you’re a smoker we can assure you that if you’re not up at 6am – there will be no place to light up with your coffee. The Allure shut down all smoking areas at 8am – so if you’re one of the lucky ones who have to wait last to leave it will be a long morning. There is a long walk to the Final Inspection gate but customs has a new system in process that will get you right out the door unless you’re picked out by CBP officers. Pool Decks / Bars Little to no service from mobile bar service, regardless if you have a drink package or not rest assured you will be spending more time waiting in bar lines getting your own drinks. We both had a drink package and I am not above getting my own – however when there is 10 people in line and only two bar tenders that doesn’t make for happy passengers. It got so bad that the passengers in line were ordering 5 or 6 drinks at once for their parties just so they wouldn’t have to wait. Which inadvertently caused bigger wait times and longer line shuffles. When there was mobile service it is not like the smaller ships – You would literally have to yell out for the person to hear you, which in my opinion is rather rude. Nonetheless after 2 days of lines we cancelled our drink package. It was much easier for us to go somewhere else on the ship if we wanted something. Dinner at the Dining Rooms Unbelievably the service at our Main Dining room Tanked our first dinner night. We actually sat for 25 Minutes before getting water to the table. And another 10 minutes before finally seeing a waiter. We felt very uncomfortable and almost not existent while sitting there. My wife finally said lets go, so we ate at the Windjammer most of the trip. The Mgmt. Staff advised a “Few” people called off. I am not sure what “Few” meant but if 3 people called off and it caused that much disruption – I can’t imagine if 10 or 15 called off. Overall I think the dining room service experience was less than average. It is a shame because our cruise one year ago was off the chain in the dining room – But again it was on a Freedom Class Ship. Casino Drinks and Service My wife and I like I am sure many others have reached Primary Status with Casino’s which will allow you to drink for free. Well without getting into allot of detail, the bar service was really nonexistent in the casino. We were playing cards at a table with 4 other people. On 3 separate occasions we asked for a Waiter from the Dealer to the Pit Manager. And after 2 hours of waiting we and another couple finally left. On another occasion when we did get service we got charged for our drinks, even holding a prime membership and then spent over an hour at Customer Service getting it removed off our billing statement. Casino Betting The Oasis Class Ships raised their Bet Limits on their tables to $15 which is Ludacris in itself. We are avid 3 Card poker players and in theory (for those of you who know the game) each minimum hand bet would cost you $45 on the Ante – Play and Pairs Plus – The Dealer Hand bet stayed at $5. – We were told there were high rollers on the ship and that’s why the min. was raised. I am not an expert on the, who and why but how silly is it to raise the tables on a handful of High Rollers when I am sure they were outweighed by 90% of the other passengers. Seriously RCCL Casino Royale your marketing team needs some attention. We also had the pleasure of having a dealer who made a mistake during the Betting who decided to call out the Passengers for making an error when cleating bets. (I was dumbfounded by that whole experience) Shows / Entertainment The headliner shows were great, as were the comedians. RCCL does need to work out a new routine of the 70’s Disco etc.. Theme days. We have seen the same thing over the past 7 years. It’s about time they mix it up a bit. How about a Sock Hop / 80’s Theme or Motown – Something new needs to be created. Parents For the love of God Parents – If you bring your children Please – Please be responsible and watch them, it is not the responsibility of any company to watch your kids (Unless of course you use the day care service – if provided). We witnessed a couple at pool side drinking and on their phones while there young (between 7 and 9) swim in one of the adult pools. Granted there is a life guard standing there but their job is not to baby sit – If you want to enjoy your vacation and no kid watch – leave them home or use the Day Care Service. Also letting your kids run Free in 35 Mile an hour winds on the top deck of a ship is probably not a good move either, these children weigh maybe 40 lbs. it would not take much of a cross wind to send them out to sea. – Seriously it is very concerning when you’re a spectator watching this happen. Overall It may seem like allot of negativity on this review however my hope is to convey that although the Allure is a beautiful ship – please don’t assume you will get the same service levels as the smaller class ships. These crew members work a min of 12-14 hours a day, and to service a ship this size back to back day after day has to be draining at some point and time. Bigger isn’t always Better but it is a beautiful ship. We love RCCL and will continue to cruise with them – although our expectations won’t be as high as they usually are on the Voyager or Freedom Class ships. Thanks for the Time and the Read Steve Read Less
Sail Date December 2018
Background: I am a recently retired unmarried Federal employee in my early 60s to celebrate my retirement and recent move to a bigger home. I wanted to take a cruise during the post-Turkey Day period just before the holiday season drove ... Read More
Background: I am a recently retired unmarried Federal employee in my early 60s to celebrate my retirement and recent move to a bigger home. I wanted to take a cruise during the post-Turkey Day period just before the holiday season drove fares through the ceiling. Other reasons for choosing this ship included: o It had the Solarium, the Samba Grill (inside the Solarium Bistro), the familiar Royal Promenade, and some speciality restaurants I had not patronized before, like Izumi and Samba Grill. o I chose the ship because it had the balcony cabins overlooking Boardwalk; and o I chose the ship because it visited familiar ports: St. Maarten, San Juan, and Labadee. Hotel Info: I decided to do a two-night pre-cruise hotel stay at the JW Marriott hotel in Downtown Miami, along with a Viator Miami City and Boat tour aboard a double-deck bus. In addition to this tour was a planned steakhouse experience at StripSteak by Michael Mina at the Fountainbleau Hillton. The staff at the JW Marriott were very good at their jobs and eager to please their guests. One thing that bothered me was that somehow the charging things to one's room account did not get communicated to Drake's Bar in the Lobby: I had to use cash to pay for my beer. Another thing was that I thought the breakfast was included in the hotel package--apparently not, because the cost of the buffet was over 30 buck per day. My room looked on several condos, the pool (which I couldn't use because of limited time and the awful weather on Sat., 12/15/18), and other buildings in the area. As previously mentioned, I did the Viator Miami City and Boat Tour, for which I had to take a 30 buck taxi ride to Miami Beach to get to the tour operator. I took my walker along w/me to help walk the streets w/o falling and/or getting leg cramps (two thing to avoid on a walking tour). The tour guide and the bus driver were very accommodating to mobility-challenged folks--even if I'm ambulatory most of the time. I climbed the steps to the top deck of the bus and enjoyed a birds-eye view of the sights of Miami. The tour included a boat ride around Biscayne Bay, and I wanted to see celebrity homes. The boat departed in the downpour that came after exiting the bus at Bayfront Marketplace. The tour operator had an arrangement with a restaurant there to feed its members quickly and efficiently so that by the time diners had finished their meal, they could go aboard the vessel. I just wish the tour operator had mentioned this little thing at the outset so that if people wanted, they could choose their own venue in the mall. Anyway, I boarded the boat and climbed to the top deck under the awning to better enjoy the sights. The tour lasted 90 minutes and the pretty lady guide kept up the pace of her narration with an occasional "Woo Hoo". Following the tour, I found my way back to the bus stop and prepared to re-board the bus for the trip back to the origin. Then I took another 30 buck taxi ride back to the hotel to get ready for my steak dinner at StripSteak by Michael Mina. Readers note: Any restaurants operated by celebrity chefs like this guy is going to be expensive, so be prepared for sticker shock when the bill comes. Embarkation: The next day was Embarkation Day to board the Allure of the Seas. Apparently, I was the only one boarding the ship from the Marriott so I had the minivan all to myself to ride to PortMiami for Terminal A for Allure. The embarkation and check-in process went pretty quickly, but I wish the Welcome Letter had mentioned that the key cards will not be given to guests until they boarded the ship and they were handed over by the room stewards. I had to pose that question to the terminal staff about why the key cards were not handed over at check-in. Anyway, I used my walker to climb the ramp to board the ship, and then went to visit Central Park to visit Park Cafe for their roast beef sandwich. Delish! Fortunately, there were many tables available at that time. Then I went to Deck 14, where my cabin was located, and waited until the cabins were available--at 1 PM, so that I could enter and drop off my carryon stuff. A few minutes later, the room steward-Nita--came by to give me the key card and introduce himself. Dining: I had the late sitting in the Grand Dining Room on Deck 4, table #428, with no other table mates. I decided to clip this troublesome situation in the bud ASAP by asking for a bigger, shared table. Did I get a bigger table? Yes, but was it occupied by other folks? No. It was also located in the Silk Dining Room on Deck 5, and there I suffered the humiliation of being the only diner at a table that seated 6 people. Food and service was great though. I also liked the decor of the MDRs, regardless of where I dined. To avoid that the humiliating feeling of dining alone, I had previously booked three specialty restaurants: Izumi on Deck 4, adjacent to the Grand DR; Chops Grille in Central Park on Deck 8, and Samba Grill on Deck 15. All meals were great, especially the ones at Izumi and Samba Grill. I ate lunch either in the buffet, the Solarium Bistro, at the Boardwalk Dog House, a free uncrowded breakfast at Johnny Rockets (no waffles, though), and Johnny Rockets for burgers. As previously mentioned, I patronized the Park Cafe for those yummy roast beef sandwiches. Too bad I didn't return for more of them during my cruise! I had several room service breakfasts. Two were complimentary (the Continental) and the other one was a la carte American, which carried some prices. Entertainment and Activities: I attended two shows while aboard Allure: "Mamma Mia" in the Amber Theater on the first formal night and the midnight show at the Comedy Live on the 2nd formal night. Readers: If you have a broad behind like I do, your butt will take a beating for sitting in narrow seats for 2.5 hours to watch Mamma Mia. After this show, my butt was in considerable pain. Fortunately, the seats at the Comedy Live show were more accommodating. One other thing about this venue: the decor featured a map of the London Underground on the ceiling w/various stops named for previously booked comics along w/the known ones, e.g., Green Park, Hyde Park, Marble Arch, etc. If you wanted popcorn, it was available for a small fee for a box. I bought a box after the Mamma Mia show. I liked the music, which had a nice beat, and some of the costumes were sexy on the female performers. I wasn't familiar w/ABBA's songs, but that didn't detract for the beat. The comics were great, too. My primary entertainment came from visiting the Casino Royale. I did pretty well on one of the penny slots. Regarding bar service, it could be improved upon by speeding up the travel time between ordering a beverage like a Coke Zero and its arrival 5-10 minutes later. Why exactly a soft drink order takes 10 minutes to fill when the bar is in plain sight is beyond me. Cabin: My cabin, 14297, was on Deck 14 overlooking Boardwalk. It was a wheelchair accessible cabin I booked because I needed space to stash my walker and walk around w/o bumping into furniture. The bathroom was nice and big, with a walk-in shower and a pull down seat. The balcony was nice and big, too, but I have to caution readers that they have to be careful about stepping outside: there's this device that flips down to complete the ramp to the balcony, and if you're not careful, you can easily hurt your foot by stepping on the thing when it's flipped up. The TV had OK channels, mostly dedicated to RCCL shows and a few network shows. I had two phones: one in the cabin and other in the bathroom! Another cautionary note to readers: if you're looking for outlets to charge your late model iPhones, you'll be disappointed because the charging docks in the clock had the old type of charging cable port: they were wide, not the new Lightning cables for the newer models of iPhones and iMacs. There were many outlets for plugging in your devices, but they weren't USB outlets. Ports: The ports visited were St. Maarten, San Juan, and Labadee, Haiti. In St. Maarten, I had the Royal Family Food Tour, which included stops to sample Dutch cheeses, a BBQ lunch, and gelato making and tasting. For San Juan, I had booked a 1-hour chopper ride of the city, but the day before, I had been notified by the Shore Excursion desk that the tour had been cancelled for "operational reasons". Fortunately, I was refunded my $. For Labadee, I had booked the Luxury Yacht Experience, but I wasn't feeling too well for taking that trip, and notified the Shore Excursion Desk. They refunded my money too. I didn't feel as though I was missing anything by not going ashore, and stayed aboard to relax at the main pools instead. I did the same for the previously day, but at the Solarium instead. Disembarkation: The disembarkation went OK, until I got to the warehouse or hangar-sized room for the luggage claim. I couldn't find my bag under the numbered sign, and I flagged down a porter who found in another section of the cavernous space; it was there because the el-cheapo tickets had somehow fallen off. RCCL, please explain to me why you can build Terminal A with lots of bells and whistles to deal w/embarkation, but somehow did not take enough moolah from your construction project to install a luggage carousel. I suggest that you consider doing so because you have such a facility in another terminal down the pier. Another issue that bothered me was the disorganized means of finding one's coach for going to the airport. This should have been part of the planning for the Terminal A project, and here you barely passed muster. The trip to MIA was uneventful until you get to the queue for checking in at American Airline: it was a long queue! Service: Service aboard Allure was great, especially in the specialty restaurants. The chef at my hibachi table in Izumi was very funny and he was entertaining, too, along w/his work colleagues. Ditto for Nita's cleaning of my cabin. I gave him extra $ for a great job there. Ditto for the dining service in the Silk DR: I may have dined alone, but the service made me feel like Bruce Wayne at a big unoccupied table attended only by Alfred. I'm sure readers will ask, why not take the rest of the family? Why not eat only at the buffets or choose Anytime Dining? Answers: a: I had no immediate family--I'm a solo cruiser. Most of my extended family are not cruise people: they're hikers, campers, travel by the seat-of-the pants folks; b. Buffets do not offer controlled portions: you only get that in the MDRs or on the specialty venues; c. i tried Anytime Dining on Oasis three years ago, and it was a disaster: the first two dinners I had shared tables, the third and fourth dinners I dined alone at shared tables. Never again! I escaped this fate by dining at specialty venues and at the buffet so that I could watch the Aqua Theater show from my balcony. Bottom line: Would I go again on Allure? Yes, but w/a group to avoid the humiliation of dining alone at big tables. Would I book the same hotel? Maybe, but I might choose the Courtyard by Marriott instead because of its proximity to the People Mover train. Would I choose the same cabin type? Yes, but in the Central Park neighborhood to get the serenity of this area. I also might choose a hotel in Miami Beach or closer to the Bayfront Marketplace, even if wasn't on the list of selected RCCL hotels for their cruises. Read Less
Sail Date December 2018
Was a 50th anniversery gift we had an excelent time, the dinig was superb. The upscale restaurants went above and beyond with their service and quality. The room maid was very happy to assist in any and all of our needs. Boarding and ... Read More
Was a 50th anniversery gift we had an excelent time, the dinig was superb. The upscale restaurants went above and beyond with their service and quality. The room maid was very happy to assist in any and all of our needs. Boarding and debarker were made very easy with the compitent stap. I would cruise with Roayal Carribean again. Cabin was exquisit with more than enough storage, bath room facilities were very good. Bar fridge in the cabin was an extra bonus. The staff provided distilled water for my CPapmachine and call to see that every thing was working fine. The entertainment was first class enjoyed MAMA Mia the Aqua Show and blue planet all were fantastic.The staff on shore visits were extremley helpfull and asked me several time if I would like a wheel chair to help with my mobility proplems, I prefered to try to walk and the helped me up all the ramps even when I went up the crews ramp by error they were graciou and guided me bak to the elevators. In closeing it was a first class experience for a first time cruiser and would certainly cruise again. Read Less
Sail Date December 2018
This was the second time that we travelled on the Allure o/t Seas. 1. The most impressive improvements were embarkation and debarkation. Not doubt RC has done a great job with Terminal A at Miami cruise port and the new procedure. ... Read More
This was the second time that we travelled on the Allure o/t Seas. 1. The most impressive improvements were embarkation and debarkation. Not doubt RC has done a great job with Terminal A at Miami cruise port and the new procedure. Getting on board worked like a breeze. Also impressive reentry to the US just with facial recognition! 2. The second improvement to mention is the new RC phone-app, which makes it easy to see what is going on, during your stay at the ship. But there are still improvements possible. i.e. I found it difficult to find the arrival and all aboard times for port of calls in the abundance of activities listed. The same activities were also listed on the cabin-tv. While booked shows and shore excursions carried over to the phone, individually entered calendar events at the tv (non ship) would not be shown on the app. At one time the app froze and had to be reinstalled. Mostly though it worked fine. 3. We thought that this time the food in the main dining room was better than the first time we traveled on her. 4. The whole experience on board was also more enjoyable, but this I contribute more to our experience from last time, which helped tremendously to get the most out of a 7 day cruise on a ship of this size. 5. The shows, the main reason we returned to the Allure, were as good as ever, you just have to make sure you book the most convenient time for you beforehand. 6. The hostess in the Elite and higher lounge was of exceptional help with getting thigs organized and clarified as needed! Read Less
Sail Date November 2018
My husband and I have been cruising for over 20 years on numerous cruise lines but this was our first time on a mega-ship. We loved all of the entertainment options and found the ship to be beautiful, easy to get around and we never felt ... Read More
My husband and I have been cruising for over 20 years on numerous cruise lines but this was our first time on a mega-ship. We loved all of the entertainment options and found the ship to be beautiful, easy to get around and we never felt crowded or rushed. Our balcony cabin overlooking the Boardwalk gave us a terrific view of the Aqua Theater. We loved having breakfast daily in the Solarium Bistro and lunch at the Central Park Cafe. We ate most dinners in the Windjammer Buffet because I didn't care for the food choices in the main dining room. We did not eat in the extra fee restaurants. The included coffee in the Royal Promenade was good as was the pizza at Sorrento's. There were many families and children on board but there were always lounge chairs at the pools and few if any kids except in the play pool area which was in its own area and was not noisy or unpleasant for us older cruisers. Embarking and debarking were the fastest and easiest we have ever experienced. The service was fine. Our cabin was very nice. I was surprised that movies were not offered on the in-cabin TV and would like to have had that but it's a minor issue that didn't adversely impact our cruise. With so much to see and do on board, we were kept busy and entertained every day. We went for the ship rather than the ports so we didn't take any shore excursions. We thoroughly enjoyed the cruise and recommend anyone who wants to cruise to give this or any of the other RC mega-ships a try. Read Less
Sail Date November 2018
I chose this cruise because Royal Caribbean is the best cruise line around and the Oasis class ships are beautiful, loaded with fine restaurants, great adventures and reasonable fares. The ports are exciting and the tours offered have many ... Read More
I chose this cruise because Royal Caribbean is the best cruise line around and the Oasis class ships are beautiful, loaded with fine restaurants, great adventures and reasonable fares. The ports are exciting and the tours offered have many fun activities.The passengers are varied, interesting and friendly and the cabins are spacious. I have cruised with Royal Caribbean for the past 20 years and the ships only get bigger and better. You can choose to do as much or as little as you want. Even though the the ship is very large you can always find a quiet place. The neighborhoods are sectioned in such a way as to make you feel as if you really are traveling around New York City. The food in the main dining room and the specialty restaurants is excellent. The cabin attendants, waitstaff bar staff, the Captain and the entire crew were wonderful. The shows and all of the entertainment was top notch, it was comparable to New York City Broadway show. I am planning another Royal Caribbean cruise within the next 3 months. Read Less
Sail Date November 2018
We have sailed numerous times on Royal and this was out third on Allure of the Seas and we are booked again in April. What keeps us coming back? We absolutely love Central Park, it is beautiful in the morning and the evening. We love the ... Read More
We have sailed numerous times on Royal and this was out third on Allure of the Seas and we are booked again in April. What keeps us coming back? We absolutely love Central Park, it is beautiful in the morning and the evening. We love the freshly repaired salads and sandwiches at the Park Cafe. The diving show Oceanaria in the Aqua theater never ceases to be amazing! We read all the negative reviews about the crowds at the Windjammer but we have never waited more than a few minutes to get in and usually are able to walk right in and find a table. People complain about lack of variety from day to day but there is so many choices, you certainly could choose something different every day. My only complaint is the coffee is not great there and way too strong. Breakfast is great at the other free options... Johnny Rockets, Solarium Cafe, Park Cafe and Wipeout Grill. Chops Steak House is nice but not as nice as one on Oasis of the Seas. We had drink package which includes Evian water but many bars said they did not have any, they did if they looked in the cooler on the swim deck but some were not interested in looking. The hot dog stand is pretty plain unless you want a sausage other than a regular beef, hotdog (which you can find up in the Wipe Out Grill) They should offer some chili, onions cheese. I personally eat my hotdog plain but most do not. This was out 17 th Cruise, 10th on Royal but we are going to focus more on Celebrity because I am sick of the nickel and dining on Royal. Charging for the popcorn at the shows seems silly. Read Less
Sail Date October 2018
Cruised Sept 23-30 Chose this cruise because it was my first time on Allure and the dates really worked for my schedule. The service model on this ship is broken and they could really use a week off to retrain everyone (not going to ... Read More
Cruised Sept 23-30 Chose this cruise because it was my first time on Allure and the dates really worked for my schedule. The service model on this ship is broken and they could really use a week off to retrain everyone (not going to happen). I tried to write my experience in 3 categories. NEGATIVES 1. Upselling is out of control. Once you step foot on the ship you're being up-sold if you take a spa treatment, sit in the main dining room (while you're eating) or just going to get a drink. I understand being hustled in the various ports of calls because in most cases we are dealing with people who see us as well off compared to their circumstances, but the hustling aboard the ship to enrich an already wealthy corporation that I have already paid thousands to have a relaxing time, is offensive. 2. Took me a few days to realize that the bar folks did not need to present a white ticket for each drink and that this was a cheap ploy to get an "additional tip". This practice was pervasive. We had full drink packages and based on our sea pass cards the waiters knew that. Every drink includes a tip but the ticket has a space for "Additional Tip"????? I guess this is RCCL way of trying to make the tipping process transactional instead of tipping at the end of the cruise. I made a point of tipping at the end of the cruise the three people who did not present these tickets. 3. Some of the folks in the food and beverage service could really use some training on how to relate to guest and just good table manners. This was so pervasive I have to conclude that it is a lack of training issue POSITIVES 1. Pool life guards were very attentive and watchful during EVERY shift. This did not vary from person to person. It was consistent. 2. Room Steward was friendly and cleaned my room like magic. He cleaned twice per day without ever knocking on the door. It just happened. 3. Getting on and off the ship was relatively painless Read Less
Sail Date September 2018
First time on an Oasis Class ship. things are fairly well spread out so it took sometime to get around and see everything. Somewhat disappointed at some parts of the ship maybe due to the hype of the areas. Enjoyed the Solarium Bistro ... Read More
First time on an Oasis Class ship. things are fairly well spread out so it took sometime to get around and see everything. Somewhat disappointed at some parts of the ship maybe due to the hype of the areas. Enjoyed the Solarium Bistro limited menu than the windjammer but it served it's purpose for me. Cafe Promenade is geat for earley morrning coffe & contentil breakfast Not rushing around to see everything as this is the first part of a back to back Disappointed with Schooner Bar layout front portion was used for other functions & servce was spotty. seating areas overlooking the Promemade (deck 5 ) was often staked out for watching the DreamWorks Parade & the area was often littered with dishes & cups and the bar staff seem very slow to clean up. The entertainment venues wre very good with the exception of the Headliner show of the week but don't miss the Broadway Show. Read Less
Sail Date September 2018
We are pretty loyal HAL cruisers but liked this itinerary. Since we are used to smaller ships, was not sure if we would like this. Overall, enjoyed it and would repeat. On boarding, we were confused about finding our stateroom, 10635. ... Read More
We are pretty loyal HAL cruisers but liked this itinerary. Since we are used to smaller ships, was not sure if we would like this. Overall, enjoyed it and would repeat. On boarding, we were confused about finding our stateroom, 10635. Room numbers only went up to 700. As soon as it hit us that that meant deck 10, room 635, we never had a problem with that. Here are my pros and cons. Cons first. Muster drill is, in my opinion, useless. Appreciated being in a lounge with A/C but thousands of people talking, no one listening to instructions. We could not see the demo of the life jacket or direction to our evacuation station. We were lucky that we COULD see the instructional films as that was not true for everyone but I am sorry to say they were silly beyond belief. One was about washing your hands, and I have to say their practice was excellent on this ship for friendly confrontations with hand santintizer but the film was suitable for toddlers. Worse, the second film was a ridiculous beyond belief spy spoof about safety at sea. Insultingly awful. Most of the staff were very friendly. All the cabin attendants, staff in the buffet, room service, dining room service in the American Icon. Pool bartenders were not friendly. A couple times I asked for a glass of ice water and they gave it to me without a word or a smile. We weren't bothered by no notepad and pen, no toiletries except soap and shampoo/conditioner combo and no chocolates at night, but we were bothered by no ice bucket or bathrobe. Lo! You have to ask for them. They were pleasantly supplied. I think we should have been told that. The worst: You are nickled and dimed. We are used to free room service. Except for Continental Breakfast, there is a $7.99 per cabin charge, plus gratuity (and then we tip as well.) Room service is EXCELLNT, good quality food and excellent service. It winds up only being $9 and change and the food is well worth it, but we are used to it being included. The very worst: and this may keep us from coming back: if you drink, be warned. We paid almost $20 for two undersized Corona beers. We watched the bartenders make drinks and put about 1/2 ounce of alcohol in each over-priced drink. Their drink package is very expensive to buy these weak drinks. Okay, the pros! This ship is worth a trip as a destination. Incredibly beautiful. Do not fail to explore it all. Our room was in the Cental Park neighborhood and we only discovered on the last day how pleasant that park is in the mornings. This was our cruise number 30. We have never had a bad cabin attendant, but this one, Ana from Colombia, was the gold standard. Kudos to Royal Caribbean, they do this right. She works alone and watches her cabins like a smiling hawk. Many times, on other cruises, we have returned from shore mid-afternoon to an un-made room, no ice, etc. Never once with Ana. We think of all things on this cruise, the ships itself and Ana, were the best things. The Royal Caribbean App! Get this! We breezed onto the ship in minutes! You get a bar code on boarding day that they read with a gun and it is unbelievably easy. And you can check your account, read the restaurant menus, get info on activities. Then get the Mobile Passport App. Scan your passport, take a selfie, and be out in minutes. Wonderful! Final notes: In the dining rooms, the everyday menu has escargot every day. Loved it. The main dining rooms had excellent service, best was table 361 in the American Icon, but the food was so-so. We actually thought the buffet food was probably the best cruise buffet we have ever had. Loved room service food. Ate at Sabor. Don't worry about limited menu, MASSIVE amounts of food. Excellent service. We live in South Florida and did not find it spicy enough. Final note: Elvis impersonator Travis Ledoyt was a highlight. He is awesome! Google him! Great cruise for families. Great experience. Terrible drink value and would like to see serious improvement in muster drill. Read Less
Sail Date September 2018
I sailed onboard this ship (and didn't give it a very good review) some weeks ago, so I decided to give it another try. I'm glad I did! This 7 night Western Caribbean trip was much more enjoyable. There were no problems ... Read More
I sailed onboard this ship (and didn't give it a very good review) some weeks ago, so I decided to give it another try. I'm glad I did! This 7 night Western Caribbean trip was much more enjoyable. There were no problems concerning Roatan (Honduras), which was the subject of my dis-satisfaction last time. This ship is attractive and in the most part, kept clean. The guests onboard were responsible for dirtying the ladies bathrooms (which happened many times) and often as soon as 40 minutes after the rooms were cleaned by the staff. Shame on some people! My cabin was an interior stateroom on the 7th deck. It was compact, the shower worked well and the water was always hot. My stateroom attendant was attentive, pleasant and did a really good job making me feel welcomed and cared for. I did not sample the food in the main dining room but chose to eat in either the Coastal Kitchen, which was delicious - or the Windjammer, which is always a comfortable place with many choices to suit everyone's taste. There were never any long lines and tables were quickly cleared and cleaned. The entertainment was good and I particularly liked the Texas Tenors. What lovely voices these men have. The Quest is always fun and didn't disappoint this time either. Mama Mia has a new cast, mostly British, and I found that the various strong accents did not lend themselves to the setting. The trivia quizzes and game shows were well organized and these, coupled with the other entertainment choices, made it nearly impossible to do/see/take part in everything offered. They had plenty of 'meet & mingle' times for Spanish speaking guests, Italian speaking guests, French speaking guests, Portuguese speaking guests and for German speaking guests. Nice touch! Spanish Trivia as well! There was also many 'Get Togethers' arranged for Singles and Solo Travelers, LGBTQ community, Honeymooners and Veterans. So in short, the staff tried to include everyone in something. There were Sudoku and Crossword challenges, water aerobics, line dance classes, Cornhole and Dodgeball competitions - so much so that I couldn't begin to list them all. I was even encouraged to do the zip-line - which I'm glad I did. It was great and I went twice! The service from waiters/bar staff was excellent. Deck patrol was on the look-out for neglected chair loungers and the pool deck waiters were always on hand. The casino was very busy and the (sea days) 24 hour slot machines were a big hit. Quite a few 'jackpots' were paid out during this week. I would certainly recommend this ship to everybody. Read Less
Sail Date August 2018
Wanted to try out one of Royal Carribbean;s ships and chose the Allure do to calendar. Was extremely disappointed in the lack of service awarded to us. The dining room for breakfast was only fair and the buffet offered very poor ... Read More
Wanted to try out one of Royal Carribbean;s ships and chose the Allure do to calendar. Was extremely disappointed in the lack of service awarded to us. The dining room for breakfast was only fair and the buffet offered very poor quality food. All other ships we have sailed combine made to order dishes but not this one. One having dietary restrictions found service and selection extremely poor. One morning our order was taken in the dining room. We waited over 1/2 hour for the food to arrive as they started to break down the buffet portion. When we asked where our food was we were told the kitchen was closed. After I spoke up to the manager they decided to provide us the ordered breakfasts. There was no excuse but the food arrived soon thereafter. There were 4 of us and there was no need for such an inconvenience. We shall not sail on that class of RC ship again. PS Another complaint is the condition of the public restrooms. A couple of times they were without paper. Sanitary covers are non existent. Totally unacceptable. Read Less
Sail Date June 2018
Allure of the Seas Ratings
Category Editor Member
Cabins 5.0 4.4
Dining 5.0 4.1
Entertainment 5.0 4.5
Public Rooms 5.0 4.5
Fitness Recreation 4.0 4.3
Family 5.0 4.3
Shore Excursion 4.0 3.9
Enrichment 4.0 4.0
Service 5.0 4.4
Value For Money 4.0 4.0
Rates 5.0 3.9

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