Sail Date: September 2019
This was one of the sails that was shorten due to hurricane Dorian. We were bummed but we completely understood it had to be done for everyone's safety. After much discussion my husband and I decided not to cancel our trip and let me ... Read More
This was one of the sails that was shorten due to hurricane Dorian. We were bummed but we completely understood it had to be done for everyone's safety. After much discussion my husband and I decided not to cancel our trip and let me tell you, I am very glad we saw it through. Though we couldn’t go to Haiti or Jamaica, Cozumel, Mexico was still an outstanding experience! We did two excursions: one was a semi-sub where we saw various fish including barracudas and rays and the another was the Jose’ Cuervo Experience where we learned proper tequila tasting techniques and how to make margaritas. We probably spent way too much money there but it was fun and worth it. As far as the ship, there was plenty to do and places to go, like the pools, hot tubs, indoor park, casino, etc. There were also amazing shows like Ocean Aria and Blue Planet! I loved eating at the Windjammer and we even took our food up to our ocean-view balcony one morning. The main dining places were great too with an array of choices and unlimited supply. The waiting staff couldn’t have been better. They all were so personable and remembered our names after only one day. We requested the same seating area the rest of the nights because of it. Same with room cleaning and the bartenders. Outstanding service! This brings me to my one complaint. During dinner for the first three nights they had taken several photos of me and my husband. The photographers worked very quickly so every time we had tried to ask how to get our photos they were already at another table. “Oh well,” we thought. Maybe some photo previews or at least a flyer on how to purchase them will be sent to our room, we had reasoned. On our last night we had planned to ask before they took our photos again, only there were no photographers there that time. Hindsight, we should have gone to guest services but foolishly we assumed at that point that we would get an email about the photos. We’ve now come to find out that there is no way to purchase photos post cruise which is extremely disappointing considering we were celebrating five years married. We accept some fault but it would have been nice and less confusing to have been notified how to purchase our photos by one of the photographers. This is only our second cruise and our first was with Carnival. We didn’t like Carnival nearly as much as RC but at least they had no problem informing us during dinner how to purchase our photos. Overall, this was a great cruise and due to the graciousness of the company, we now have extra money saved from our remaining three days that were canceled as well as some credit towards a future cruise. Allure of the Seas is definitely a ship I would consider again. Read Less
6 Helpful Votes
Sail Date: August 2019
I have been on 85 cruises and I wanted to try a mega ship. What a mistake. From the moment I booked this cruise I felt like I was being hustled. I received emails informing me that I had to book my dinner reservations I had to book all ... Read More
I have been on 85 cruises and I wanted to try a mega ship. What a mistake. From the moment I booked this cruise I felt like I was being hustled. I received emails informing me that I had to book my dinner reservations I had to book all my shows and I was given very unpleasant times with no choice in the matter . I also received several emails asking me to upgrade buying dining packages eating at restaurants and buying beverage packages and they just kept coming. Even at this early stage if I wouldn’t of paid in full I would’ve canceled the ship as I did read reviews and they weren’t very good. First of all the food is cold and second rate food they do not have good quality meat, fish chicken or pork. Everything is overcooked dry and tough. Most of them hidden with batter. When eating your dinner they come along and try and sell you a package to eat in their 12 private restaurants with no regard whether you’re eating or not. They hustle drink packages all along the boardwalk and every entrance throughout the ship. This ship should be renamed hustler of the seas. We joined the spa to use the steam room and they even added an 18% tip on top of that just to use the steam room and only 4 lounge chairs for 6500 people ruin the spa. We have never witnessed so many unhappy and dissatisfied passengers on any ship as this one. This ship has zero security they all hide. This ship is geared for mainly miss behaved children. We were in room 10 612 and it was very small for a balcony room but we had a great room steward. The drinks on the ship cost more than any other ship we’ve been on. We purchased a martini and a Cosmo and that bill was $31 for those two drinks. We were not interested in the drink package as people were complaining there was no liquor in their drinks. The shows were OK. The wipeout café is the only restaurant where you can get a omelette made. The wind jammer has repetitive food every day and some of it’s left over from last nights dinner. The solarium restaurant was nice but repetitive food again also cold. There is hardly enough entertainment and when there is they have five things going on at the same time. We were told that between passengers and crew there over 9000 people on board. It did not feel like a cruise it felt like a floating mall full of used car salesman. The staff is friendly but they’re trying to sell on a nonstop basis. On formal night I was in my tuxedo and next to me was a man with his T-shirt shorts and flip-flops eating dinner and that was acceptable on that ship. If you like to cruise for the art of cruising stay away from this ship you will definitely regret it. Read Less
Sail Date: August 2019
This cruise was a honeymoon gift from my in-laws. The first issue we had was with my husband's luggage. The airport temporarily lost his suitcase, but then notified us that it was still in the airport. We had already embarked early ... Read More
This cruise was a honeymoon gift from my in-laws. The first issue we had was with my husband's luggage. The airport temporarily lost his suitcase, but then notified us that it was still in the airport. We had already embarked early and had several more hours before departure. My husband went to the customer service desk and offered to just get a taxi and get the luggage himself. The lady at the counter, Ann, offered to send someone from the ship to retrieve his luggage for him. Later that evening, after about 3 hours out to sea, my husband had not received his luggage. He went to customer service and a different person was at the desk and informed us that they are not allowed to go to the airport to get luggage and that we were never offered that service. So there are those lies and horrible service. Fast forward to the day of disembarkment. I was covered in bug bites. All over my legs, arms, hands, shoulders, and even some on my face. I noticed a bite or two early on during the cruise and didn't think much of it. Each day more appeared. By the last day, I was covered in bites. Since I had WiFi on that day, I googled possible causes and realized these were bed bug bites!!!! I went to the doctor the very next morning and got verification that they were indeed from BED BUGS. My father-in-law immediately filled out a report with Royal Caribbean that was never addressed. They completely ignored the report. At this point in time, my in-laws have been completely ignored when informing the cruise line and travel agent Vacationstogo about this disgusting issue. My mother-in-law called to check on the report that was filed and she was met with a rude lady named Paulie who made up all sorts of crazy scenarios as to where the bites could have come from and harshly stated, "There will be no compensation for this, we are not responsible." This issue was recently emailed to Royal Caribbeans Crown and Anchor. There was a response that they were looking into it, but now two weeks later.....NOTHING. She emailed them again asking why they are ignoring such a serious issue. People pay THOUSANDS of dollars for a luxury cruise and this is NOT acceptable. Not to mention the inconvenience of not having your luggage all week when we were more than willing to just go and get it ourselves. Keep in mind the bed bugs can and will travel with people. Once home, we had to wash everything in hot water and place the luggage in the hot sun. Also, my husband still doesn't have his luggage. Apparently it was sent to different ports we were visiting during the cruise in an effort of the airport to get it to us. It is completely lost at this point. Read Less
8 Helpful Votes
Sail Date: July 2019
We chose this ship & cruise because of the great reviews & port locations. Originally we were scheduled to visit St. Kitts, St. Thomas, & Bahamas. Two months before our trip we were notified that one of the ships propulsion ... Read More
We chose this ship & cruise because of the great reviews & port locations. Originally we were scheduled to visit St. Kitts, St. Thomas, & Bahamas. Two months before our trip we were notified that one of the ships propulsion units was impaired and therefore the itinerary was changed. Instead of St Thomas, Puerto Rico. In addition, only 4 hours in Puerto Rico. And our day in the Bahamas was cut short to half a day as well. This was a huge hit, especially considering we paid over $11k ticket for the suite - to now find out we could make no changes and were stuck. Ugh!! SERVICE - not impressed. Aside from the suite lounge servers, this entire experience felt as though we were being shuttled like cattle. Most disappointing was the spa. On my birthday we scheduled couples massages - showed up and were shuttled into a “relaxation room” with 25 other people and no place to sit. We left immediately and cancelled our services, only to get a rude response from the desk attendant about why it was so crowded. In addition we were upsold constantly, phone calls about dinner packages, peddling in the shopping areas about drink packages. We received emails from our suite concierge ahead of our trip stating she could make reservations for us at restaurants or excursions. We asked ahead to schedule reservations on my birthday and never received a response from the concierge nor did our reservation get scheduled. ROOM- loved the room. Suite attendant was excellent. Plenty of space. Needs some updating though. SHIP- again, disappointment is the word. Although there’s a TON to do and my kids really enjoyed the activities, everything felt very enclosed and compartmentalized. We felt the ship rock through the entire trip even though the weather was perfect. Not sure if it’s because of the size? It was so crowded everywhere. The restaurants were insane. EXCURSIONS- good question. We didn’t book 6 months ahead and by 3 months out everything was sold out. We figured when we got on board more would open up... not the case. Again, major disappointment!! All in all, this is most likely our last RC cruise we will embark on. What a big ticket that was NOT worth the value. Celebrity hands down exceeds RC in every aspect. Read Less
1 Helpful Vote
Sail Date: July 2019
We docked out of Fort Lauderdale, Fl. and we had two days there before our ship sailed. While in Ft. Lauderdale I’d recommend eating at the Funky Buddha! Fun atmosphere, great food, and flights which allow you to sample the beers. We ... Read More
We docked out of Fort Lauderdale, Fl. and we had two days there before our ship sailed. While in Ft. Lauderdale I’d recommend eating at the Funky Buddha! Fun atmosphere, great food, and flights which allow you to sample the beers. We also went to the Everglades. It was exhilarating! Our captain was lively and fun! He honestly made the experience what it was-enjoyable while simultaneously providing us with the history and information of the Everglades in a hang-on-to-every-word way! Now the important part -the cruise! Wow! Wow! Wow! This was my first cruise so I did a little research and I knew that bags wouldn’t be delivered to our rooms right away so I had everything I needed in my carry-on (This is important to ensure a comfortable first few hours). The room was a good size and we had a balcony that overlooked Central Park which was awesome! Central Park- what a beautifully crafty area to the ship. If ever you’re missing that outside world (not likely because of the port stops) go to Central Park. The view is captivating and you get your nature fix. There were tons of pools and although sometimes finding a chair (or two) by one was somewhat challenging (it’s the place to be!) the setup was convenient. The food was great! We went to our reservations at American Icon Grill the first two nights but favored the Windjammer, buffet style, and that it ultimately were we ended up eating the remaining 5 days. We visited St. Marteen, San Juan, and Labadee. My biggest disappointment was that we were only in San Juan for 6 hours. Not nearly enough time to explore. Labadee was my favorite stop! Relaxing and beautiful! Though, if you plan on shopping- BEWARE! The Haitians will bombard you. I initially wanted to support them and though I did buy some stuff from the small shops, I wanted to get out of there as quick as possible which is unfortunate because I would have shopped more. Unfortunately I did not do any excursions on the ports. Last but definitely not least. The entertainment! I cannot speak more highly of this part! Second to none! Incredible! Sensational! And, well, ENTERTAINING! The aqua show: so nice I saw it twice. No really. I had to go see it a second time. You don’t want to look away. The game shows: fun! You’ll get your laughs in! Contests: belly contest, wakeboard contest, dive contest,etc. GO! The ice show- A MUST SEE! Not only is it fun, entertaining, and well choreographed but it was touching and I found myself holding back tears at one point. Honestly, the entertainment on the ship was my favorite part of the cruise and the next cruise I go on (because there will certainly be a next and a next after that and so on) I will hit up every entertainment opportunity. Cannot speak for kids on the cruise because this was a trip just for my fiancé and I but I will say that I can’t wait to bring my kids w us the next time we go! I know they’d have an experience of a lifetime. Highly recommend this cruise line! Read Less
3 Helpful Votes
Sail Date: May 2019
We arranged this cruise to celebrate our 50th wedding anniversary! We were a group of 9, ages from 3 to 72. Everyone had a fabulous time! The kids programs for ages 3, 6 and 12 were really wonderful. The food was some of best we've ... Read More
We arranged this cruise to celebrate our 50th wedding anniversary! We were a group of 9, ages from 3 to 72. Everyone had a fabulous time! The kids programs for ages 3, 6 and 12 were really wonderful. The food was some of best we've had (we've sailed on Norwegian, Princess, Carnival, Disney, and Royal Caribbean). Our whole group ate at Giovanni's to celebrate our anniversary and I would definitely recommend it. The entertainment was amazing and we went to all the shows! We had a balcony cabin and the cabin steward was great. We didn't do any excursions through Royal Caribbean and did our own thing in ports. Our favorite port was St. Maarten. We reserved chairs and umbrellas ahead of time with Nik at Lazy Lizard Beach Bar which was an easy 15-20 minute walk from the dock. The chairs and umbrellas were right on the beach and all set up and waiting for us when we got there. We got 2 chairs, umbrella, use of a locker and restroom, Wifi and bucket of 6 beers or 2 cocktails for $20. Best deal anywhere! Nik and his wife were super nice and helpful and the food and drinks were amazing! Really the only thing I can criticize about the whoe cruise is all the upselling and charges on this ship. Charging for popcorn, really?? Also, the drinks were crazy expensive. Read Less
1 Helpful Vote
Sail Date: May 2019
I choose this cruise because it did sail to St. Thomas. Several days before boarding I found out that they would not sail to St. Thomas as planned. Royal would not allow any refunds or transfers to another ship. They did not even notify ... Read More
I choose this cruise because it did sail to St. Thomas. Several days before boarding I found out that they would not sail to St. Thomas as planned. Royal would not allow any refunds or transfers to another ship. They did not even notify us. We found out by trying to book a shore excursion. We called Royal. They would not allow any cancellations or re-book or transfer to another ship. We spoke to the cruise director and captain about this. They just said they were following orders. The strange part about this trip is that we sailed right past St. Thomas on our way to a half of day in San Juan. San Juan is very close to St. Thomas, where we were promised a full day. The rest of the cruise was average. Moma Mia was good. Chops was great. Mainly for 30-40's crowd. I went in mid may to avoid all of the kids. I was wrong. Many kids on board. Had to leave chops and other restaurants because of screaming kids. Asked for a quiet table and each time they sit screaming kids right next to us even after a table change twice. No one listens. Read Less
3 Helpful Votes
Sail Date: April 2019
After looking into many questions before I leave for the cruise, I feel compelled to share my first cruise with our friends. After much deliberation we decided that some of the 50th birthday celebrations would be Cruise (for the first ... Read More
After looking into many questions before I leave for the cruise, I feel compelled to share my first cruise with our friends. After much deliberation we decided that some of the 50th birthday celebrations would be Cruise (for the first time). The date of the cruise was determined following family constraints for the Passover holiday of 2019 in April. Since this is the first time we make a cruise and after a thorough examination it was decided to go on one of the best - a large ship of Royal Caribbean. As stated, there were time constraints and therefore the cruise was chosen with the Allure Of The Seas, https://www.royalcaribbean.com/cruise-sh…/allure-of-the-seas, Western Caribbean track, 7 nights with 4 anchors in NASSAU- BAHAMAS, COZUMEL-MEXICO, ROATAN-HONDURAS, PUERTO COSTA MAYA-MEXICO and 2 DAYS ONLY, Departure from Miami. Now it was left to choose which agency would invite the cruise. There are many opinions whether to order through an Israeli agency or through a foreign agency. After a thorough and thorough examination, I found out that the company Crozit, https://www.cruiseit.co.il/, with the agent Orit Cohen Rochov gave the best offer. As I mentioned, it was decided to order with a minimum risk and therefore the room with balcony to the ocean, on the 11th floor in the center of the ship (room number 11590 D2). The room is spacious enough, a double bed and a sofa bed, a shower with excellent water flow and a balcony facing the sea, television, storage closet, 110 and 220 volts power sockets. It is difficult to describe in words the experience of sitting on the balcony while sailing and sleeping with an open window and hearing the waves coming back - an experience! The ship is huge, really a floating hotel. Many different types of rooms, countless dining rooms, restaurants, cafes, 2 promenades with vegetation, casino, swimming pools, Jacuzzi, climbing wall, Omega, surfing and more. 2 notable restaurants for light meals: 1. Park Caffe - Salads, sandwiches, cakes and flag sandwich with roast beef 2. The pizza restaurant The ship has a wide range of performances, including Mamma Mia, acrobatic show with oceanAria, Ice Ice show, Blue Planet, Headliner Showtime and more. About 60-90 days before the cruise, the possibility of planning the cruise is open on the Royal Caribbean site, ordering an hour for dinner (17.30, 20.00 or "on my own time"), ordering the various shows on the ship and booking excursions at the ports. For convenience and schedule of performances we chose the time 20.00, we got a regular table in the dining room on the 5th floor and regular waiters. In accordance with our needs, we purchased in advance and at a discounted price Classic Soda Package, which includes soft drinks and cola and an internet package VOOM Surf + STREAM Voyage Package - 1 Device Additional alcoholic beverages, coffee, shakes and more can be purchased. It is also possible to purchase a 10-cup card or a 10-alcoholic card. Each room has the option of bringing 12 bottles of 17 oz and 2 bottles of wine to the ship. In the boat, at various meals, you will be served free glasses of water and juices. The ship anchored at the port of Miami in Terminal 1 of Royal Caribbean, we reached the port of the car rental agency in the city and left the port to the airport on a trip with uber. The check-in and check-out of the ship is carried out with remarkable efficiency with no queue and speed. The attractions we did at our ports were: NASSAU-BAHAMAS - taxi ride ($ 10 toward) Cabbage Beach on the island island Paradise Island, a beach with soft white sand and good water for bathing. You can rent 2 sunbeds + umbrella for $ 20, and there are street vendors selling drinks. You can walk to the beach of the luxurious Atlantis Bahamas and even enter the hotel grounds and be impressed by it. COZUMEL-MEXICO - A fun day of sailing to spectacular blue lagoons and dive snorkeling, booked through http://cozumelcruiseexcursions.net/cozumel-snorkel-tour-res…, at a cost of $ 50 per participant. ROATAN-HONDURAS - We booked a day trip to the island with a local operator named Francklin Gálvez, francklinalexisgalvezbonilla1@gmail.com, a nice guy who tries very hard to please the guests he accompanies. Franklin charges $ 20 per participant for a full day of pick-up and return from / to port and travel according to an agreed plan. ($ 10) Visit the Chocolate and Fun Factory at the stunning beach of West Bay Beach (one of the resorts, plus sun beds + umbrella $ 15) PUERTO COSTA MAYA-MEXICO - We ordered a $ 50 golf car from MAYAHUAL Local Golf Car, https://costa-maya-golf-cars.negocio.site/, marvin1907@yahoo.com.mx and drove to the beaches of the nearby village of MAYAHUAL Docking Port . In retrospect it is unnecessary and you can reach this coastal strip with a local taxi. The coast of the Costa Maya disappointed. Hope this summary will help others. I'll be happy to answer any question. Yaari Read Less
5 Helpful Votes
Sail Date: April 2019
My Husband and I had a wonderfully relaxing and fun week aboard the Allure of the seas. Both embarkation and disembarkation were a breeze. The Allure is a beautiful ship. We had a boardwalk balcony and loved it! The staff on the ship ... Read More
My Husband and I had a wonderfully relaxing and fun week aboard the Allure of the seas. Both embarkation and disembarkation were a breeze. The Allure is a beautiful ship. We had a boardwalk balcony and loved it! The staff on the ship were wonderful. They were all helpful and polite. Our room steward and dining room waiters were so accommodating and engaging with us each day. We went on an ATV adventure (Campo Rico) in San Juan that was really fun. I had never ridden an ATV before and found the tour well organized and easy to follow. One of our excursions was canceled at the last minute and we ended up staying on the ship - we have never done this before and had a fabulous time enjoying a practically empty ship! The Oasis class ships are really big and and the neighborhood layout is great for breaking up the crowds. However, we did find the elevators to be crowded and often took the stairs to avoid waiting for an elevator with space to arrive. Our only other small complaint was that we found the layout of the buffet to be confusing which caused congestion. We ended up going to the main dining room for lunch and were surprised to find that they had both menu and buffet options available. Allure of the seas is a great ship and we would definitely recommend it! Read Less
4 Helpful Votes
Sail Date: March 2019
My wife and I, along with our best friends, decided to try one of RC's "mega-ships," and this one matched up with the dates we could go. Allure was amazing! It is so huge with so many things to do. You really have to try not ... Read More
My wife and I, along with our best friends, decided to try one of RC's "mega-ships," and this one matched up with the dates we could go. Allure was amazing! It is so huge with so many things to do. You really have to try not to have fun if you're going to have a bad time on this ship! Embarkation was the smoothest we have experienced (this is only our 5th cruise, but still). We were through in almost no time. We took off from RC's new port in Miami. Huge, but very efficient. Workers at the port were great! The ship itself is massive - the balcony cabins wrap around inside the ship, overlooking a couple different areas. We had an ocean-view balcony cabin and loved it. More roomy than other ship balcony rooms we've had. Nice bed, couch, room to move around. Bathroom was good as well. The only negative about the room was the closet - small and crowded. Did not compare favorably with the Princess ships we've been on. But minor issue - other than that, great room. The main dining room was great. Never went to any of the specialty dining venues - why, when the included food is so excellent? Food was as good as any cruise we have taken. Buffet was good. Not as many choices as Regal or Royal Princess, but all the food was very good. Excellent carved beef and ham! The place where this ship/cruise shined above the others we've been on was the entertainment. Wow! They have an aqua-theater on the back of all their Oasis Class ships which is amazing. Diving, acrobatics, humor, hand-balancing, trampolines...a little bit of it all. We saw "Mama Mia" in the main theater, and it was excellent. Great singing and acting as well. We were very impressed. They have an ice capades-like show as well in yet another venue. I didn't go in with high hopes. Seemed like a rather small rink to do any great tricks - but was I ever wrong! They could really skate - very fun show. The comedians were very good as well. As expected the one we saw late night was pretty crude, but we did enjoy the three different comedy shows we saw. Great variety of activities to join in on the ship. Quite honestly, I go on cruises to relax, so I spent a lot of time at one of the pools. Five pools offered more available deck chairs than I've ever experienced on a cruise. Along with relaxation, I also zip-lined, played mini-golf and shuffleboard, listened to numerous live musicians, and enjoyed just taking in the ship. We were especially impressed with Central Park, an area on the RC Oasis class ships with thousands of real trees and plants. Peaceful, fun to walk around, and fun to sit and play cards listening to a classical guitarist. Service was outstanding, especially our room steward (and her towel animals) and our wait staff in the restaurant. But others around the ship were great as well. No kids with us, but we explored the children's are just to see it, and it looked amazing! Our ports included Nassau, Cozumel, Honduras, and Costa Maya. Had a good time at each one. We did RC excursions at three of them, but decided to just walk around at Costa Maya. All stops were good. For my tastes, I'd prefer non-Mexican stops, but that's just me. Would we do it again? Absolutely! If you're paying, I'd leave tomorrow! Give it a try - you'll love Allure of the Seas! Read Less
1 Helpful Vote
Sail Date: March 2019
We chooses Allure of the seas based on the family activities and amenities and we were not disappointed, we were celebrating my niece’s 15th birthday and we were a group of 26 from babies to my father in law which is 92. We all had a ... Read More
We chooses Allure of the seas based on the family activities and amenities and we were not disappointed, we were celebrating my niece’s 15th birthday and we were a group of 26 from babies to my father in law which is 92. We all had a great time. The ship is in great condition, enough pools and entertainment areas for kids and family, nice size cabins, we never felt crowded. The shows on this ship are very good, great quality and enjoyable for kids and adults. The service in general is very good along the ship. The app is useful if its working, we had problems to communicate and some activities on the app were not available, we made a line to take my niece to the ice skating ring which she wanted to do so much for almost an hour, until a bar tender told us that was a mistake on the app. We had so many dining options and the Windjamer always had great selection of food. Silk restaurant wasn’t that great but we had some nice meals. We went to St. Maarten, which I personally funded depressing after all the devastation from the hurricane, but beautiful turquoise waters and nice prices for shopping. Old San Juan in Puerto Rico was beautiful and we spend hours walking around. Labadee is just perfect to spend the day at the beach, Royal Caribbean did a great job, and there is so much to do, water slides, water park, snorkeling, etc... The only thing I did not like about the Island is the market, I like do my shopping without all kinds of very pushy vendors trying to get us into their shops, its just too much and we ended up leaving that area. My family and I enjoyed this cruise so much that we are already thinking of our next vacation. Read Less
6 Helpful Votes
Sail Date: February 2019
BIG ship for sure but only feels crowded at times. Upon entering the ship we were met with....nothing. No welcome drink. No information about cabin availability. No information on the available open restaurants. We were just assailed by ... Read More
BIG ship for sure but only feels crowded at times. Upon entering the ship we were met with....nothing. No welcome drink. No information about cabin availability. No information on the available open restaurants. We were just assailed by crew trying to sell us stuff. I suggest going to the main desk to get a copy of the Cruise Compass and escape the embarkation madness as soon as possible. I do not recommend going to the Windjammer at any time. I tried three times during the cruise and it was insanity mixed with a heaping dose of chaos. One time we were turned away because it was too busy! There are lots of better food options on the ship. We liked the Park Cafe on 8, the Solarium Cafe and the hot dog place. For breakfast Johnny Rockets is free and good as well as the American Icon. We ate a several specialty restaurants but the food in the Main Dining Room was excellent and we'll stick with that in the future. The Balcony cabin was as expected. Nothing special. The shows were all good but we didn't see Blue Planet. The comedians were very good too and we really enjoyed the Jazz band on Jazz on 4. Service at the bars were practically nonexistent. You have to go to the bar, wait your turn and schlep drinks for yourself in most cases. Wait! I thought I was on vacation. Am I getting the tip? Royal could care less about drink service since most buy the drink package. It's actually in their financial best interest to slow bar service down and provide less drinks. Our cabin steward and dining servers provided very good service as did most of the staff. The library is a complete joke. I have a better assortment of literature stuffed under my seats in the Jeep. It also seems that they are reducing the hours of operation in many areas. Everytime I wanted a Read Less
1 Helpful Vote
Sail Date: February 2019
Overall a great experience. I'm going to breakdown the experience: Pros: Service- beyond great!!! Our room attendant bent over backwards for us. Wait staff in restaurants and bars were great!!!! Getting on and off the ship ... Read More
Overall a great experience. I'm going to breakdown the experience: Pros: Service- beyond great!!! Our room attendant bent over backwards for us. Wait staff in restaurants and bars were great!!!! Getting on and off the ship extremely efficent. Cabin- Great for the size. We had a balcony so it was very nice. They do have virtual balcony rooms that cost less. Activites-All kinds for families and couples. Great shows as well! Ports of call- Phenominal...We choose to do things on our own but the group excursions are the best!!!! Cons: Size of the ship- Too many people. it holds 6200 and you're constantly waiting in line plus most of the passengers were rude. Not the lines fault but if you like less crowds choose a smaller ship. Extra cost. Unless you drink copious amounts of alcohol you're out of luck at midnight if you want ice tea. CMON Royal not everyone is an alcoholic. Besides that they push extras on you under the guise of information sessions about your stops. Let me help Royal out not everyone cruises to buy a Rolex. In conclusion, I would absolutely sail with Royal Carribean again but 1. I would choose a smaller ship and 2. I would like more beverage choices than Alcohol and Soda. Read Less
Sail Date: February 2019
My fiance and I recently returned from Allure of the Seas. This was my 8th cruise (6th with Royal) and my fiance's first. We flew in the day before and stayed at the Intercontinental in Miami - would definitely stay there again. Our ... Read More
My fiance and I recently returned from Allure of the Seas. This was my 8th cruise (6th with Royal) and my fiance's first. We flew in the day before and stayed at the Intercontinental in Miami - would definitely stay there again. Our bay view room on the 20-something floor had a great view of the ships when we arrived and the next morning. We headed to the ship around 10am, but sat in traffic right at the terminal for at least 20-30 minutes. Once we got to the new terminal, which was beautiful and efficient, it was maybe 10 minutes from the time we dropped our bags until we were sitting waiting to board. Once they called our group, we were on by 11am. We went straight the Windjammer but they were still setting up, so we opened the pool bar and had a drink while we waited. Since we got to the Windjammer early, we didn't have too much of a problem finding a table. When we were leaving it appeared to be a great issue. We only went back once during the week and felt it a bit overwhelming with the lack of seats available, even for the two of us. The first couple days were a bit rocky, but by the third day it improved drastically. We had balcony 8668 and absolutely loved the location. Although we were right at the entrance to the hallway, we rarely heard noise once inside. It was central to nearly everywhere on the ship and we would absolutely pick this location and room again. Our room attendant Dwight was very friendly and left us quite a few towel animals which made us smile. Our wait staff, Mayur and Iketut, were the best! They had us looking forward to dinner every night. We had my time dining reservations for 7:30 every night and after the first night we requested to be seating in their section. We ended up at the same exact table every night. The food was very good. I was on the Allure three years ago and I found the food in the main dining room to be better than it was then. There wasn't one meal we had that we didn't like, and my fiance is a picky eater. The prime rib melted in our mouths. They had us in and out in under an hour each night, yet we didn't feel rushed whatsoever. We ate most of our breakfasts in the solarium, or park cafe. We had Johnny Rockets once as well. Food was good in all locations. Most of our lunches were in park cafe or at Sorrentos. I found the pizza this trip to be much better than last as well. We had the hot dogs a couple times and enjoyed them as well. We spent time in all the bars. We found ourselves frequenting the Champagne Bar every night before dinner due to the location and comfort. There was always a spot for us. We enjoyed trivia in the Schooner Bar as well. The bartenders were overall friendly, yet there didn't seem to be as many around the pools. As far as entertainment goes, we only saw Oceanaria. My fiance was blown away that they could do this on a moving ship. It was a great show and worth the wait - it was postponed the first few days due to the wind, but because we had reservations for the second night, we were able to be rescheduled for a show later on in the week and not miss it. We stopped in Saint Martin, Puerto Rico & Labadee. Saint Martin was our first port after two full sea days. We enjoyed those first two days and were able to relax and explore the ship. Saint Martin we took the water taxi downtown and went to The Holland House. For $25 we rented an umbrella, two chairs and got a bucket of beer. I highly recommend renting from them as the chairs were the most comfortable and you also had free wifi and access to their bathrooms. After a few hours on the beach, we had lunch at Blue B*tch Bar which was fun and entertaining. Puerto Rico was the shortest day, but our favorite stop. This was the only stop I hadn't been to before. Despite the drizzle, we enjoyed the morning. We walked to the fort then walked back down the streets exploring the shops before stopping for lunch and margaritas at t a delicious seafood spot. We loved the people, culture, and beautiful streets. Labadee we rented a bungalow which was amazing and I highly recommend. The location on Columbus Cove was perfect and nearby bathrooms/lunch. We spent quite some time in the casino and enjoyed ourselves. The minimums are much lower than land casinos we're used to. Most of the staff was very entertaining. My fiance tried the FlowRider and enjoyed that. We also played minigolf the last day and had a blast. Overall we had a great vacation and would even call it the best engagement moon! My fiance is definitely interested in cruising again, and we know it will be with Royal! Read Less
5 Helpful Votes
Sail Date: January 2019
This was our first cruise on the Oasis class, fifth on Royal Caribbean and fifteenth overall. The ship was at capacity with 6500 passengers and 2500 crew. With that many people there are a few unique adjustments. To attend any of the ... Read More
This was our first cruise on the Oasis class, fifth on Royal Caribbean and fifteenth overall. The ship was at capacity with 6500 passengers and 2500 crew. With that many people there are a few unique adjustments. To attend any of the shows and some special events to need to make a reservation. We were anytime dining which also requires a reservation. Since no venue on the ship can come close to accommodating everyone at once this is a necessity. We did not feel too crowded most of the time but very crowded at others times. The Windjammer seemed very small to us for the number of passengers on board. This was our first ship that does not have life jackets in you cabin. In case of emergency you go to your assembly point were you would be issued one assuming the ship sinks slowly. Small point but golf balls were so light any wind at all made the putt putt golf impossible. Our balcony cabin was very nice and the food was very good. We dined at the 150 Central Park, Chops and Giovanni,s, specially resturants and all were very good with excellent service. The ship itself is a marvel to just wonder around. The Aqua arena and the aqua show were fantastic. As was the musical Momma Mia. We have see it three times before and this was as good are better than any We have seen. The other shows were exceptional as well. The staff was very professional but I would say not the happiest we have seen, I guess dealing with this many people might make you somewhat impersonal. This ship is a very family friendly and oriented with facilities and tv shows separated to newborn to 36 months, 4-11 years and 12-17 years. Overall I would highly recommend taking at least on cruise on this class just to wonder around the ship. As big as it is it is a very stable ship. One final point. Be careful walking on the exterior decks. There are molded ramps into the doorways that are unmarked and same color as the deck. You can easily trip and end up black and blue at an emergency room as I did. Read Less
5 Helpful Votes
Sail Date: December 2018
Our New Year’s Cruise on the Allure of the Seas 12/30/18 thru 1/6/19 I would like to begin this review by elucidating to all readers that we are absolutely not the type of Cruisers that believe we are above and beyond any other person ... Read More
Our New Year’s Cruise on the Allure of the Seas 12/30/18 thru 1/6/19 I would like to begin this review by elucidating to all readers that we are absolutely not the type of Cruisers that believe we are above and beyond any other person on a cruise ship regardless of what room they stay in or their status. We are a very humble couple and feel very blessed to be able to enjoy these types of vacations. However, regardless if you stay in an inside cabin or the owners suite it still costs money and the agreeably there is a standard set “By the Company” you are cruising with, and quite frankly if they cannot live up to their Standards then it is something that should be shared with other travelers. With that I will begin our review of the Allure of the Seas. First and foremost I have similar reviews of the Big Ships and ironically it seems to be the same all the time – RCCL and others have these big beautiful ships and unfortunately they don’t have to correct amount of staff to keep up with their “Standards”. We have been on a total of 13 Cruises since 2012 and have sailed on the Vision, Radiance, Voyager, Freedom and Oasis Class ships at least once. It is not hard to figure out that service levels from Vision and Oasis are worlds apart. If I had to scale these in order of service and standards I would say Vision (80-90%) Radiance (80-90%) Freedom (75-80%) Oasis (65-75%). Again this based on number of Passengers to the number of employees. The Oasis class ships have a passenger compliment of 5400 with 2165 crew members which is 2.49 crew members to every passenger. With 18 Categories of Officers the equation greatly reduces the total of number of crew members to guests in the rating of less than 1 per passenger. Overall the statistics may or may not be of any significant to most people however it does illustrate the point that just because their bigger doesn’t mean their better, and it Segway’s into my review as it may hopefully give a better insight on the “Standards and Service Levels” that we were engaged with. Overall the cruise was awesome however when it came to specific one on one details about service and standards it was a little below average. I have broken this review down into categories to save some reading. Boarding We boarded in Miami and although there are some changes and rebuilding in effect it could still use allot of help. We still don’t understand why they haven’t built this Embarking / disembarking the same as Port Canaveral that is a beautiful port. RCCL has streamlined there process by having your Sea Pass Cards delivered to your stateroom – you will not receive one prior to boarding – This did cause allot of confusion if you went on board and wanted to get a drink and or if you showed up to your stateroom and there was no sea pass card available which means you get to spend time in the Customer Service Line (Which we seen allot of passengers doing) – I cannot 100% say for sure that was the issue however I have never seen that many people at a Customer Service Desk before leaving port. Disembarking Allot of issues here – First off if you’re a smoker we can assure you that if you’re not up at 6am – there will be no place to light up with your coffee. The Allure shut down all smoking areas at 8am – so if you’re one of the lucky ones who have to wait last to leave it will be a long morning. There is a long walk to the Final Inspection gate but customs has a new system in process that will get you right out the door unless you’re picked out by CBP officers. Pool Decks / Bars Little to no service from mobile bar service, regardless if you have a drink package or not rest assured you will be spending more time waiting in bar lines getting your own drinks. We both had a drink package and I am not above getting my own – however when there is 10 people in line and only two bar tenders that doesn’t make for happy passengers. It got so bad that the passengers in line were ordering 5 or 6 drinks at once for their parties just so they wouldn’t have to wait. Which inadvertently caused bigger wait times and longer line shuffles. When there was mobile service it is not like the smaller ships – You would literally have to yell out for the person to hear you, which in my opinion is rather rude. Nonetheless after 2 days of lines we cancelled our drink package. It was much easier for us to go somewhere else on the ship if we wanted something. Dinner at the Dining Rooms Unbelievably the service at our Main Dining room Tanked our first dinner night. We actually sat for 25 Minutes before getting water to the table. And another 10 minutes before finally seeing a waiter. We felt very uncomfortable and almost not existent while sitting there. My wife finally said lets go, so we ate at the Windjammer most of the trip. The Mgmt. Staff advised a “Few” people called off. I am not sure what “Few” meant but if 3 people called off and it caused that much disruption – I can’t imagine if 10 or 15 called off. Overall I think the dining room service experience was less than average. It is a shame because our cruise one year ago was off the chain in the dining room – But again it was on a Freedom Class Ship. Casino Drinks and Service My wife and I like I am sure many others have reached Primary Status with Casino’s which will allow you to drink for free. Well without getting into allot of detail, the bar service was really nonexistent in the casino. We were playing cards at a table with 4 other people. On 3 separate occasions we asked for a Waiter from the Dealer to the Pit Manager. And after 2 hours of waiting we and another couple finally left. On another occasion when we did get service we got charged for our drinks, even holding a prime membership and then spent over an hour at Customer Service getting it removed off our billing statement. Casino Betting The Oasis Class Ships raised their Bet Limits on their tables to $15 which is Ludacris in itself. We are avid 3 Card poker players and in theory (for those of you who know the game) each minimum hand bet would cost you $45 on the Ante – Play and Pairs Plus – The Dealer Hand bet stayed at $5. – We were told there were high rollers on the ship and that’s why the min. was raised. I am not an expert on the, who and why but how silly is it to raise the tables on a handful of High Rollers when I am sure they were outweighed by 90% of the other passengers. Seriously RCCL Casino Royale your marketing team needs some attention. We also had the pleasure of having a dealer who made a mistake during the Betting who decided to call out the Passengers for making an error when cleating bets. (I was dumbfounded by that whole experience) Shows / Entertainment The headliner shows were great, as were the comedians. RCCL does need to work out a new routine of the 70’s Disco etc.. Theme days. We have seen the same thing over the past 7 years. It’s about time they mix it up a bit. How about a Sock Hop / 80’s Theme or Motown – Something new needs to be created. Parents For the love of God Parents – If you bring your children Please – Please be responsible and watch them, it is not the responsibility of any company to watch your kids (Unless of course you use the day care service – if provided). We witnessed a couple at pool side drinking and on their phones while there young (between 7 and 9) swim in one of the adult pools. Granted there is a life guard standing there but their job is not to baby sit – If you want to enjoy your vacation and no kid watch – leave them home or use the Day Care Service. Also letting your kids run Free in 35 Mile an hour winds on the top deck of a ship is probably not a good move either, these children weigh maybe 40 lbs. it would not take much of a cross wind to send them out to sea. – Seriously it is very concerning when you’re a spectator watching this happen. Overall It may seem like allot of negativity on this review however my hope is to convey that although the Allure is a beautiful ship – please don’t assume you will get the same service levels as the smaller class ships. These crew members work a min of 12-14 hours a day, and to service a ship this size back to back day after day has to be draining at some point and time. Bigger isn’t always Better but it is a beautiful ship. We love RCCL and will continue to cruise with them – although our expectations won’t be as high as they usually are on the Voyager or Freedom Class ships. Thanks for the Time and the Read Steve Read Less
2 Helpful Votes
Sail Date: December 2018
We chose this holiday cruise to celebrate Christmas and my birthday. The ship was beautiful and big..It was decorated with the festive flair. Embarkation was seamless. The main restaurant in the top deck was too congested with people. ... Read More
We chose this holiday cruise to celebrate Christmas and my birthday. The ship was beautiful and big..It was decorated with the festive flair. Embarkation was seamless. The main restaurant in the top deck was too congested with people. Finally after finding a seat to enjoy our breakfast we hear a loud speaker message stating not to linger because other people had to eat.Not nice. The specialty restaurants were very nice. We used 3 of them. Food was good .. We had a junior suite in the front of the ship, 12 floor.We were disappointed. The stateroom was small. The bathroom was tiny in comparison to other ships we have been on. There was a bad body odor in the room. We figured it was the carpet. We asked if it could be cleaned and they said yes. They did clean the carpet which took care of the problem but that left the room damp and with a disinfectant odor. We then came down with a serious sinusitis and had to start antibiotics. We made the best of it. Would we do it again? No.Mega ship? No.. Royal Caribbean cruises ? Yes..Ports of call..were fair. Conzumel was the best. Roattan was the worse. It looked like the port surroundings would collapse at any moment. We stayed in the ship. Staff was good. Read Less
2 Helpful Votes
Sail Date: December 2018
Was a 50th anniversery gift we had an excelent time, the dinig was superb. The upscale restaurants went above and beyond with their service and quality. The room maid was very happy to assist in any and all of our needs. Boarding and ... Read More
Was a 50th anniversery gift we had an excelent time, the dinig was superb. The upscale restaurants went above and beyond with their service and quality. The room maid was very happy to assist in any and all of our needs. Boarding and debarker were made very easy with the compitent stap. I would cruise with Roayal Carribean again. Cabin was exquisit with more than enough storage, bath room facilities were very good. Bar fridge in the cabin was an extra bonus. The staff provided distilled water for my CPapmachine and call to see that every thing was working fine. The entertainment was first class enjoyed MAMA Mia the Aqua Show and blue planet all were fantastic.The staff on shore visits were extremley helpfull and asked me several time if I would like a wheel chair to help with my mobility proplems, I prefered to try to walk and the helped me up all the ramps even when I went up the crews ramp by error they were graciou and guided me bak to the elevators. In closeing it was a first class experience for a first time cruiser and would certainly cruise again. Read Less
1 Helpful Vote
Sail Date: December 2018
Went on this cruise with my fiancé and his parents and my mom. Wanted to be on the largest class as it was my in-laws-to-be first cruise and I wanted to show off as much as possible. We stayed in Miami (Coconut Grove) for 2 nights before ... Read More
Went on this cruise with my fiancé and his parents and my mom. Wanted to be on the largest class as it was my in-laws-to-be first cruise and I wanted to show off as much as possible. We stayed in Miami (Coconut Grove) for 2 nights before departure to explore Little Havana, Vizcaya and Miami beach. RCCL’s Terminal A in Port of Miami was amazing. The most seamless embarkation and disembarkation I’ve ever experienced. Top marks for that. We overall enjoyed our time. Sea days were spoiled a bit by wind and clouds on both days. Ports of call were all excellent days. Service onboard we loved was primarily the dining staff (My Time and Sabor). The bar service wasn’t great. They seem unenthusiastic and like they don’t want your patronage. Stateroom attendants were OK but also seemed to have a bit of a chip on their shoulders despite us being nice and friendly to them. My biggest revelation this cruise was that private tour operators for shore excursions are viable options and the one we did in Roatan was far superior to the other tours we have done through RCCL. There are just too many lines and too much waiting involved with RCCL tours. No reason we need to arrive in a staging area for a tour 45 min early. Entertainment on board was great - Mamma Mia was excellent. Comedy show and aqua show also very very good. As I said - overall good experience and would definitely go on this ship again. Read Less
Sail Date: December 2018
Pre-Cruise – We sailed out of Miami on a Sunday, so we decided to drive down the day before and stay within a reasonable distance of the Port. After checking hotel prices, we decided on Fort Pierce, approximately two hours away from ... Read More
Pre-Cruise – We sailed out of Miami on a Sunday, so we decided to drive down the day before and stay within a reasonable distance of the Port. After checking hotel prices, we decided on Fort Pierce, approximately two hours away from the port and only seven or so hours away from home. We stayed at the Hampton Inn, ate dinner at a small Mexican Restaurant 10 minutes from the hotel, had breakfast at the hotel, and got donuts from a local donut shop before leaving for the Port. The drive down couldn’t have been easier I-95 south and follow the signs for the Port of Miami. Parking We normally cruise out of Port Canaveral and use off-site parking to save a few dollars. That did not look like a good option for us in Miami. We decided on Terminal Parking. Once at the port, we followed the signs for the Allure and went into the parking deck. A young man handed us our parking ticket – don’t lose or forget where you put the parking ticket (I forgot there was a ticket. Fortunately, my wife remembered and quickly found it) – and directed us to go up to the deck. Once we get to the right deck, there were a bunch of porters there ready to take our bags – before we even parked. We pulled up to the porters and dropped our luggage (tip the porters, they are the ones making sure your luggage gets where it needs to go), then found a spot. We arrived at 10:30 or so and parked on the third level. There were plenty of spots on the third level at that time. Embarkation Embarkation was smooth. We showed our Set Sail passes and were whisked upstairs. I know we went through the metal detectors, but I don’t remember when. It was very quick and painless. We each had a small bag with us. Once we arrived to the top floor, it was a bit crowded and I was looking for the lines to get our Sea Pass Cards. There weren’t any. Everyone (except suite and Pinnacle guests) was in a large room and we waited for instructions. Within 20 minutes, they started boarding by Crown and Anchor status. We are Platinum and we were on the ship by 11:15. We showed our Set Sail Pass to board and that was to be our Sea Pass card until we got to our rooms at 1:00. At 1:00 we got to our room and our Sea Pass cards were on our doors to let us into the room. Initial Impressions The ship was clean and nice. We had just been on the Oasis in March. Due to that, I can’t help but compare this cruise to it, especially since the Allure and Oasis are twins. Also, being Christmas time, I had expectations due to our trip on the Freedom at Christmas a few years ago. I remember the Freedom being much more decorated for Christmas. The decorations on the Allure seemed haphazard and sparse. As time went on, and the ship filled up, it seemed to be very crowded, much more so than I remember the Oasis being. With the weather being so nice, I expected more folks to be outside and near the pools, making the interior spaces feel more open. That was not the case. The Promenade, Park area, and Solarium were all very busy. One of the reasons I enjoy travelling the first week of December is that it is usually less hectic, due to folks not as likely to take children out of school between Thanksgiving and Christmas. That was certainly not the case on this ship. It was crowded and had a lot of families. We like to go to the Solarium for lunch. It generally isn’t busy and it is usually all adults. That was not the case on this ship. The under 16 rule was not enforced in any manner in embarkation day and was not strictly enforced through the week. Stateroom We had a balcony stateroom it was a standard balcony room. Everything worked and nothing was in disrepair. There was a small hot water issue, but that was handled right away. Our stateroom attendant introduced himself and brought us a pair of robes. There is plenty of storage for two people in the room. We way over-packed this time; due to the fact that we have new luggage that let us bring a lot more. We brought a full sized suitcase, two carry on size suitcases and a hanging bag. The hanging closet and shelves are enough for us. We didn’t even use the storage next to the mirror. I was surprised that our luggage fit under the bed. It is much larger than our previous set and it fit just fine. Next cruise is carry-on size only. I also like the bathrooms in the Oasis class ships. They have nice showers and I like the doors that close around. There is more storage near the sink for toiletries. Dining I will start by saying that I have long been a fan of the main dining room for dinner. I would like to go for other meals too; it just isn’t as convenient for us. We also like the late seating and that’s what we had this time. I think we have my time dining in May 2019, on a four day cruise, to give it a try. Our first night in the MDR was not as good as normal. First off, we were in the fourth floor dining area. That is the area that is across from the Casino. The dining room had a distinctive, unpleasant, smoke smell. Aside from that, the food was cold and the waiters we very unpersonable. I mentioned the smoke issues to the assistant head waiter and he apologized but didn’t offer any relief. The next day, I went to guest services and they gave us a table on the fifth floor. The next night, when we got to our new table, we found our table mates who also complained. I found out that he complained about the entire experience. I only mentioned the smoke. When I spoke with some of the other wait staff, they mentioned that the smoke is a common problem on the fourth floor and even some of the staff had to be reassigned. Our new waiter and assistant waiter were great and took good care of us. The new location was excellent and we didn’t have any more issues in the MDR. We tried two specialty restaurants and Johnny Rockets. The first was 150 Central Park. The restaurant is beautiful and we really like the huge chairs. The waiter was good and seemed knowledgeable, though in overhearing the other waiters I realized they all said pretty much the same thing and had the same recommendations. One interesting item is the variety of salts that come with the bread and butter. They have several salts from all over the world. Most do taste pretty much the same. There are two that had a distinct flavor. One was a smoked salt, which, as you would imagine, has a smoky flavor. The other was a salt from India that has a mild egg flavor. The flavor comes from its high sulfur content and it was very interesting. Our meals were OK. The waiter recommended the Black Cod. It was good. It is a mild fish. The downside is that it was served on mashed potatoes. Placing a mild fish on mashed potatoes didn’t do anything for flavor. My wife had the beet salad and the beef short ribs. She liked the salad. She was not happy with the short ribs. Our next specialty restaurant was Chops. I have been looking forward to Chops since our cruise on the Oasis; when I was out-voted and we went to Giovanni’s Table. Chops was nice inside and the waiter was OK. We each ordered the Petit Filet Mignon, medium. I ordered mine with a baked potato. My wife ordered the mushrooms and cheese tater tots. When our sides came out, there were four, in addition to my baked potato. The steaks were raw in the center. We were able to eat most of the meat around the raw part, but they were certainly more medium rare than medium. The baked potato was also under done and it was cool. It was cool enough that it wouldn’t melt the butter. The rest of the sides, other than the cheese tater tots were a little warmer than room temperature. We also tried Johnny Rockets. It was a great experience. The waiter was a lot of fun and was happy to serve us. He immediately served some French fries and onion rings, took our orders and even went out of his way to bring us Coke Zero instead of Diet Coke. Our burgers were hot and juicy and cooked to order. I would definitely recommend a trip to Johnny Rockets. Ports / Excursions We didn’t do any off-ship excursions through Royal Caribbean. We did do a private excursion in Sint Maarten. We went with Soualiga Destinations Boat Tours and had a full day on and in the water. We were concerned that the water would be too cool in December. It had a very slight chill at first, but not bad at all. The captain was great. Lunch was included and we made several Island stops and did some snorkeling in some nice clear water as well. It was a little cloudy in the turtle area, but we did se one on the surface. In Puerto Rico we walked through Old San Juan. It was nice and it took most of the short day we were there. I would have like to have had lunch there, but I filled up on pastries. The food was excellent. Labadee was our final stop. It was nice. We didn’t do any of the excursions there. It was a nice beach day. I was surprised at how good the lunch was on Labadee. On previous cruises, years ago, we stopped on private enclaves/islands and the lunch was hamburgers and hotdogs. On this trip, we had ribs, chicken, and several other choices. I really enjoyed the lunch. There was a great dessert selection as well. On our final sea day we had scheduled a behind the scenes brunch tour. I was very disappointed in it. It was disorganized from the start and didn’t get much better. They had us fill out release forms that very easily could have been completed beforehand or even when we signed up for the tour. Part of the disclaimer stated that young children would not be allowed. There were several people with young children there – infants in strollers to toddlers – and they complained and were able to take their children. There was a group of 70 or so for the tour. They took groups of 20 or so at a time in no particular order. Because we didn’t push and shove to the front or complain that we needed to go first, we were in the final group. The tour was supposed to start at 11:00; by 11:45, our group still had not been taken. Interestingly, when our group was done, the other groups were still in the dining area being served. This makes me think our tour was cut short. I think this could have been a much better experience had the crew planned and executed it properly. Disembarkation and the Trip Home We used express disembarkation. We lined up early and were off the ship by 6:45. There were a few people who probably shouldn’t have used express due to the number of bags they had versus the number they could handle. It slowed things up a bit, but it wasn’t bad. The port used facial recognition for exit and it worked great. I was surprised that there weren’t any porters around to help. We didn’t really need help, but would have accepted it because it sometimes allows quicker exit. I had even kept tip money handy. The trip home was a quick 9 hours. For lunch, we called in our order at Sonny’s in Saint Augustine about ten miles out. They had it ready when we arrived and we ate in the car. I would definitely do that again. We have stopped there in the past and lost a half hour. Read Less
3 Helpful Votes
Sail Date: December 2018
Great Mega Ship to sail on! Went for 30th anniversary...stayed in 1-bedroom aqua theater suite on deck 12...cannot say enough about the room. Great sized deck, roomy suite and good amenities! Best way to watch aqua shows on the back of the ... Read More
Great Mega Ship to sail on! Went for 30th anniversary...stayed in 1-bedroom aqua theater suite on deck 12...cannot say enough about the room. Great sized deck, roomy suite and good amenities! Best way to watch aqua shows on the back of the ship, along with movies played on the big screens. Main dining room menus were about average with good service in the 3rd deck dining room. Chops Grille was exceptional, Izumi was phenomenol and the Coastal Kitchen was second to none for breakfast and dinner! Blue Planet, Mama Mia and Ice Games were all awesome in their own rights! Ship is 8 years old and scheduled for dry dock in two years... some dated furnishings, but not too bad. Missed some updated venues that Harmony of the Seas had - robotic bar, 10-story slide of aft end of ship, etc. Nothing that will take away from the experience. Went to Barefoot Beach on Labadee and cannot wait to go back! Cabanas are the way to go! Read Less
1 Helpful Vote
Sail Date: November 2018
We chose this cruise as we have sailed Norwegian twice before and loved it and wanted to try this line as we’d heard great things. Embarkation and disembarkation - so smooth and hassle free I don’t know how they managed getting so ... Read More
We chose this cruise as we have sailed Norwegian twice before and loved it and wanted to try this line as we’d heard great things. Embarkation and disembarkation - so smooth and hassle free I don’t know how they managed getting so many people on and off without any line whatsoever truly amazing. When we got on the ship is certainly impressive but the main deck just feels like a mall, with constant announcements and noise about art auctions, watch sales, drinks package and internet sails, it really did spoil the cruise for us as in the evening this was where all of the bars were and I just felt Like I was sitting in a shopping centre. The boardwalk deck was mostly geared towards children so we didn’t go there, we went to deck 8 often as we purchased the ultimate dining package and that deck was always quiet and pleasant as it’s open air. We went to Giovannis the most we loved it there, we also enjoyed Central Park and the Mexican but we weren’t keen on chops really. Overall choice and food quality was much better on Norwegian and I’d say the food was average even on the package. I wouldn’t go for the package again for dining as you can’t go to the Japanese tables or chef table without extra charges so it wasn’t worth it for us and on our day at sea we really Struggled to get into any restaurant at all. Cabin- we had an ocean view balcony it was a decent size and lots of storage and everything worked well. Staff - all amazing all so mega keen to please and very smiley and genuine no complaints at all. Shows - mama Mia we didn’t like we were both utterly bored but tbh musical theatre isn’t our thing, blue planet was great and the cruise director was really funny . Entertainment we found quite limited as you can only do each show once and there was very limited entertainment in the bars and we just plain didn’t like sitting in the shopping centre bars so we were in bed early most nights Sun decks - not much outside space plenty of hot tub space and good they have adults only area. We never ever queued for a drink and always bottles on offer in mobile bars so can’t complain about that. Again entertainment was lacking it seemed to be always really noisy with pretty average bands which were actually more irritating than entertaining It’s a great ship, it was spotlessly clean and service was impeccable but unfortanately The contact focus on shopping Really spoilt it for us and the main deck was totally focused on shopping . Read Less
Sail Date: November 2018
I chose this cruise because Royal Caribbean is the best cruise line around and the Oasis class ships are beautiful, loaded with fine restaurants, great adventures and reasonable fares. The ports are exciting and the tours offered have many ... Read More
I chose this cruise because Royal Caribbean is the best cruise line around and the Oasis class ships are beautiful, loaded with fine restaurants, great adventures and reasonable fares. The ports are exciting and the tours offered have many fun activities.The passengers are varied, interesting and friendly and the cabins are spacious. I have cruised with Royal Caribbean for the past 20 years and the ships only get bigger and better. You can choose to do as much or as little as you want. Even though the the ship is very large you can always find a quiet place. The neighborhoods are sectioned in such a way as to make you feel as if you really are traveling around New York City. The food in the main dining room and the specialty restaurants is excellent. The cabin attendants, waitstaff bar staff, the Captain and the entire crew were wonderful. The shows and all of the entertainment was top notch, it was comparable to New York City Broadway show. I am planning another Royal Caribbean cruise within the next 3 months. Read Less
2 Helpful Votes
Sail Date: October 2018
We wanted to cruise on Allure because of all the positive things we have heard from other cruisers while on board other RCL cruises. The ship really is a wonder, like the Oasis which we have traveled on. The Allure crew appeared to one ... Read More
We wanted to cruise on Allure because of all the positive things we have heard from other cruisers while on board other RCL cruises. The ship really is a wonder, like the Oasis which we have traveled on. The Allure crew appeared to one up Oasis as it handled the 6,200 passengers on board quite easily. Even the Windjammer didn't have a line to enter. Fort Lauderdale port stepped up its game - the embarkation and disembarkation process was the smoothest I have ever witnessed. We spent no less than 30 minutes getting on the Ship and no less than 30 minutes getting off. AMAZING! Kudos go to those who made it spectacular. The Cabin on the 7th Floor Aft was a balcony. Our Stateroom attendant Onelio made the room exceptional. I don't know who Royal does it, but Onelio was impressive. Our room was always clean and had everything we needed. If we asked for ice, extra towels, it was always brought to us quickly with a smile. He made the room that much better. The balcony room was spacious, window were very clean and so was the outside area. Dining was a very good experience. The food and service were great and our servers were both exceptional. We enjoyed the Schooner Bar, service there was spectacular. Iketut and Carlito were the best service team we have EVER experienced. These guys earned these words. They were always available whenever we needed them. The Diamond Lounge was a problem. It was apparent the team in the lounge was overwhelmed. Over 700 Diamond and Diamond plus members for a room that holds maybe 60 people comfortably? Communication to these members regarding using benefits elsewhere was NON EXISTENT. One would think it would be simple to communicate to their LOYAL members by letting them know with a simple message. But no message EVER came. When we were told to "Take it up with "Royal Caribbean Management" because they control it, you know management knew all about it - BUT DID NOTHING. Those MBA's who are squeezing the nickles cheapening up things for Loyal members are going to find older crusty folks will bolt when you keep on nickel and diming them. I have never heard diamond types complain like I did in the room which is supposed to be for them. Bar Services on the deck and elsewhere were very good to excellent. RCL has a very good group of people working this ship. We visited San Juan, St. Maartin, and Labadee. You could tell San Juan handled the Hurricanes far better the St Maartin, but St Maartin still is beautiful and the people on that Island are wonderful. Spending money there is a good thing, spending Money in San Juan is a great thing as well. Deals on electronics and jewelry are there - you just have to know what you want before you arrive. Finally, one word about tipping. The MBA's at RCL decided they wanted to automate the Tip process. These tips used to go directly to the Cabin Steward and Waiter Staff in the Dining hall. The MBA's decided to take this money and spread it around reducing the money earned by these folks and giving it to people "behind the scenes that you never see". In effect, tips subsidize the salary for others which to me is flat out wrong. I am NEVER again going to let the automatic tips accumulate on the account. Instead, I will go to guest services and have them taken off my account. I prefer handing cash to those who have taken care of my family. RCL allows you to do this and I would encourage passengers stop allowing the automatic deduction and HAND THE CASH DIRECTLY TO THOSE WHO SERVE YOU. They after all are the ones who earned it. Read Less
1 Helpful Vote
Sail Date: October 2018
Well we enjoyed every minute. As 1st time cruiser we really did not know what to expect. The staff were super friendly and fun, balcony room was a great anniversary gift. Dining room surprised us with an anniversary cake slice. The ... Read More
Well we enjoyed every minute. As 1st time cruiser we really did not know what to expect. The staff were super friendly and fun, balcony room was a great anniversary gift. Dining room surprised us with an anniversary cake slice. The staff in silk was the best...... Favorite Port: Labadee and the Labadoozies Don't miss mama mia!!! a must see, and be sure to ask about the quest adult game show. I have never had so much fun in an hour. There is so much to do and see in 7 days we missed alot....we are headed out in feb on allure again and can't wait. We are looking forward to seeing the friendly faces that made our trip so wonderful. From the door attendant at windjammer that is a different character each day, the nightcaps in central park at the trellis with leroy and he awesome wait staff in silk michael & young. Read Less
Allure of the Seas Ratings
Category Editor Member
Cabins 5.0 4.4
Dining 5.0 4.1
Entertainment 5.0 4.5
Public Rooms 5.0 4.5
Fitness Recreation 4.0 4.3
Family 5.0 4.3
Shore Excursion 4.0 3.9
Enrichment 4.0 4.0
Service 5.0 4.4
Value For Money 4.0 4.0
Rates 5.0 3.9

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