6 Helpful Votes
Sail Date: June 2018
Crew overall was not friendly and had multiple rude comments from crew. Room attendant was great her amen was Yvette! Bar staff on board should be completely revamped aside from a select few! The cruise was very indirect and overall not ... Read More
Crew overall was not friendly and had multiple rude comments from crew. Room attendant was great her amen was Yvette! Bar staff on board should be completely revamped aside from a select few! The cruise was very indirect and overall not consumer friendly! Staff had no sense of urgency to tend to customers and if your taking children under 12 I would strongly recommend not going on this ship. My kids did not have anything to do as planned activities are ran by other customers on the ship not by any member of the staff although they are scheduled, it's a teenage and kid free for all so it resulted in my 9 year old being left out until I intervened! I've been on Carnival multiple times and never experienced anything like this cruise! I will not be cruising Royal again! I apologize to the few staff that were great! Read Less
Sail Date: July 2013
We don't recommend this ship for anyone over 60 not traveling with family. You pay top dollar to sle on this ship and frankly it's not worth it. Here is the good- - Great entertainment and shows. Some if the best at sea! - ... Read More
We don't recommend this ship for anyone over 60 not traveling with family. You pay top dollar to sle on this ship and frankly it's not worth it. Here is the good- - Great entertainment and shows. Some if the best at sea! - lots of choices for dinning, but often not worth the extra money. - Nice looking ship with very intelligently designed cabins. The not so good and sometimes bad- - Fitness center run by Steiner and much if the equipment requires maintenance. Very frustrating trying to watch TV on elliptical/treadmills. - Casino almost always $ 10.- minimum bet and offers lousy playing odds. - the Buffet is terrible and alway over crowded and noisy. Main dinning room service mediocre at best until lasf two nights. Food very mediocre with poor quality meats and fish. Best was the brazil steak house for lunch. - Pool area is unbelieveable crowded and chaise lounges very cheap and not padded. Pool looked like a Coney Island resort. -Elevators were packed and often went the wrong direction just to get on them. - Daytime activities very poor and movies were strictly children's affairs. No movie theatre. -Disenbarking process was very slow and behind schedule. Saving grace was the Diamond lounge which we understand in Septmber 2013 they will lower the amenities for Diiamond/Platinum members. We felt that the public areas were much too small for the number if passengers and we waited in line for everything. More like going to Disneyland then going on a cruise ship. Much to big for our experienced selves. We would go agin if we went with our kids and grand kids only. Read Less
Sail Date: October 2012
My husband and I are experienced cruisers. We have sailed with Carnival, Princess, Celebrity and Royal and we just got back from a 7 night cruise on Allure of the Seas. I don't want to say anything negative about the ship but just ... Read More
My husband and I are experienced cruisers. We have sailed with Carnival, Princess, Celebrity and Royal and we just got back from a 7 night cruise on Allure of the Seas. I don't want to say anything negative about the ship but just provide an honest opinion. Based on the cost to cruise on this ship I found the service, food and entertainment very dissapointing. We read on cruise critic before we set sail there was a cafe in Central Park and the roast beef sandwiches were wonderful. I can tell you this was not the case. My roast beef was so tough I could not eat the sandwich. A few days later for lunch I decided to give the cafe in the Park another try and ordered a quesadilla, because I wanted something lite. The quesadilla was so bad I could not eat it. Basically had to throw two lunches away, roast beef sandwich and quesadilla. Our cabin was on deck 11 with an extended balcony. For the amount of money we paid to take this cruise our cabin was very disappointing. Compared to other ships this room had very little storage and the drawers in the bedroom 'dresser' area fell out when we opened them. The in room safe seemed about half the size we normally get. Food in the main dinning was good but not outstanding. Windjammer was crowded and the food just okay. The first night we paid to eat at the mexican restaurant on the 'Boardwalk' and it was very good. Since this was the only restaurant we ate at where we paid additional for our food I cannot speak for the other speciality restaurants on board. Given we paid about twice the amount for this cruise as compared to other cruises we've taken I expected the food in the 'complimentary' restaurants to be better. But sadly that was not the case. It seems you have to pay for your food if you want quality. As for the entertainment, they advertise and promote Shrek, Po the panda, and more friends in the DreamWorks Experience. I felt like we were on a Disney cruise. If you have kids you might enjoy this cruise. We will not be cruising on this ship again. Too many people and you have to sign up for everything. If you want to relax you might find it hard to find somewhere peaceful. The activities are not coordinated well. Too much going on at the same time in the same place. Read Less
1 Helpful Vote
Sail Date: June 2019
We booked this ship because we loved her sister, the Oasis of the Seas. I was not very impressed with the activities onboard, I was very bored. The shows were amazing though. The dining was good. We ate in the American Icon most but we did ... Read More
We booked this ship because we loved her sister, the Oasis of the Seas. I was not very impressed with the activities onboard, I was very bored. The shows were amazing though. The dining was good. We ate in the American Icon most but we did eat in the other two. The food is the same in all three. I was not impressed with the service at Silk. It was slow and he was not friendly. We had an Ocean View that was actually a board walk view and the cabin was very good. The ports were awesome. I would not go on this ship again well maybe far in the future. I do reccomend sailing on Allure of the Seas. She is a beautiful ship. There is not a flaw about her. The only thing I would change is have more activities going on during the day. Every time we would go to an interesting event it would be so packed you could not even get anywhere, because there was nothing else to do. Read Less
8 Helpful Votes
Sail Date: October 2018
We are a family of four (two children age 6 and 9) who flew in from overseas the day before embarkation. We had booked a family room in Embassy Suites by Hilton Fort Lauderdale - 17th Street. The hotel is a prime choice in terms of how ... Read More
We are a family of four (two children age 6 and 9) who flew in from overseas the day before embarkation. We had booked a family room in Embassy Suites by Hilton Fort Lauderdale - 17th Street. The hotel is a prime choice in terms of how close it is to the Port. The hotel had friendly staff, a great (complimentary!) breakfast buffet, a fairly nice pool area and free drinks during Happy Hour in the evening. In terms of the rooms the hotel is nothing extraordinary. A strong recommendation is to choose uber, rather than a more expensive airport shuttle on Embarkation Day. We payed much less than the guests who crammed into the shuttle buses, even when we chose the uber XL (Mercedes SUV). Embarkation was a positive surprise, as it was professional and smooth. We had packed a bag with swimsuits, sunhats and sunblock, and carried this on along with some extra clothes for the kids. This was a good recommendation, as the checked in bags did not arrive until late afternoon, several hours after we were aboard. In the checked in luggage, we had also brought mini-sodas and snacks for the children and the 2 allowed wine bottles for us. This was conveniently bought the evening before at the Publix store located within short walking distance from the Embassy Suites Hotel. As first time cruisers, we certainly do not have much of a reference frame, but I assume even frequent cruisers would be impressed by the size of this ship. It took us a little while to find our way around (and not walk in the wrong direction). Our cabin was a Stateroom with a seaview Balcony on the starboard side. This was a good choice, as we got a great view of the ports as we were "sailing in". The room itself was nice and clean, but it sure could not be smaller, leaving approx 25cm between the desk and the sofabed when folded out. The balcony had a small table and only 2 chairs, which we found odd and a little disappointing, as the cabin is for 4 people. We did move out the desk chair the couple times we enjoyed breakfast on the balcony, but with that done, one of our children had to sit on a lap. In terms of dining, the Solarium Bistro for breakfast was a stellar recommendation. Very fresh buffet and not as big and crowded as Wind Jammer. Not many people seem to know it is complementary for breakfast and ok for children in the bistro, although the Solarium otherwise is from 16y and up. Another fantastic option is the complementary room served breakfast, where you have a lot to choose from, although no form of eggs or warm breakfast without an extra charge. This was perfect on the days we were to arrive very early in Ports - we could have the breakfast delivered as early as 6:30 (earlier?) and enjoy the food and the sunrise and watch the port as we were getting closer. The Wind Jammer is a very busy place, which in my opinion is a more stressful option (goes for all meals). Lunch options are quite a few, where Park Café definitely became a favorite. Great grilled sandwiches, fresh fruit cups and good speciality coffee (although at extra cost). We chose My Time Dining, which absolutely was the right deal for us. We notice that we differ from many Americans, who value having the same server the entire cruise. We did not have to plan around our meal time, and as we tried the two My Time Dining options, in terms of the MDR (The Silk and Icon Grill), we never had to wait long for a table. Our servers where friendly although a couple times surprisingly neutral or plainly uninterested. Half of the time, they did not seem concerned about checking on us, and forgot drink orders quite a few times - mainly for the children. We were happy with the food in most cases. I would not call it very fine dining, although I was continuously impressed about how the could cook and serve so many people at the same time. Considering this, I had not expected higher quality. We did look into options of drinking packages prior to our trip. For us, this was not a preferred deal and we concluded our choice to try glass wines in the MDR to be a good one. We did learn that it was possible to buy a bottle and save it for upcoming dinner(s), which we chose not to. We enjoyed trying a different glass (or two) with each meal. It seemed as many travelers enjoyed many colorful drinks and beers already from early hours around the pool, so for some their calculation may lead to going for the drink deals. In terms of sodas, (although I did not actively look for them) the coke machines where not plentiful, and if you decide to buy an all-you-can-drink version there, I heard it is good to prepare for some lines. In terms of the pools - I unfortunately had high hopes for the pool areas. Our children LOVE swimming and playing in water. The water fun park was unfortunately for toddlers, with water level up to the ankles. There were a couple "water guns" with a weak, barely existing beam a few feet in front of you. The remaining pools had rules, where the rules pertaining to children were strongly enforced (no jumping, no throwing a ball, no drinks even when sitting on the edge etc). But the rules of showering before entering, only 21 people in the pool (I counted 40! big grown ups at times), drinks in the pool (very many adults brought their drinks into the pools) were constantly ignored by the life guards who only blew their whistle at children. We do always look after our children and do not let them out of our sight, as well as make sure they act respectfully. I understand this is not always the case and I can understand the safety issues behind the rules, but I cannot understand why there was not a more kids friendly pool at all. And being a health professional, I can not understand the disregard for health/hygiene issues. My children stayed in the crammed pools and tried to swim, as there were no other options, resulting in eye infections as well as a couple other infections. I never saw any measurements or water sampling going on. Hopefully, I just missed them. I also realized I may be getting older (43), but the music in the pool areas was fairly loud. I wish it had not constantly been playing, as I many times had a hard time relaxing in a sun chair or reading a book. In terms of the entertainment on board, we were impressed. We saw "Mamma Mia", "Blue Planet", an ice skating show, and two water shows. All with impressive talents. We loved the free seating concept. It is good though to book the majority of the shows months (!) or at least several weeks in advance. Also a big plus for yummy popcorn outside the Amber Theatre (not complimentary though). While in the Ports, we had decided not to join any shore excursions. In St Marteen, we took a water taxi to the first stop and found a hotel by the beach which we had heard of - Holland House. A nice and stylish hotel where we got sunbeds, an umbrella, 4 drinks and wifi for 25USD. They also had a great lunch restaurant (cheaper options along the street, but probably nothing better). In Puerto Rico, we went with the free city tram from stop nr 12 (avoid the crowds at the stops by the boat). (Google "Tram puerto rico" to find good info from the city's homepage - Old San Juan trolley). This will take you to the old town and the Fort, etc. In Labadee, we enjoyed our day mainly on Nikki Beach (beware VERY crowded in the water, leading to significantly less clear water as the day went by). We also played quite a lot of Beachvolley and the kids played in the water playground next to the beachvolley court. The playgound had nice fountains and a fun water bucket mobile. We did hear about the pushy salespeople on the market, but still took the little trolley there after the complimentary lunch buffet organized by Royal Caribbean. There were some arts and crafts, hats and bracelets. The people were asking you repeatedly to come look at their stand/products, but they were friendly. I did not feel unsafe or pushed. What to remember is the extreme poor society which is just outside the walls and barbwire of this manmade beach Paradise constructed by RC. There is a limited, set amount of servers/sales people that in a controlled manner get to come inside these walls everyday, hoping to get small crumbs of our riches. Back on the ship our last day, we decided to try some of the activities we hadn't yet tried: the surf simulator and the zip line (my daughter was sad to learn she was too short) and the climbing wall. Those were very fun activities. We were pleasantly surprised about the relatively short lines we had to wait in. Other acitivities we tried were mini golf (several rounds, ok quality course), table tennis (fun, but fairly low quality on tables and rackets), soccer and basketball (same court). A few days we did get to go to the gym, which was very nice. It takes a little to get used to running on a treadmill on a moving boat! But it was lovely to do so with an ocean view. Also, there was a running/walking track on deck 5, which went all around the boat - great! Lastly, disembarkation: we were as impressed as with embarkation. Very professionally organized. We had left our bags outside our room before 11pm, and only carried a couple small carry-ons with us as we walked off the ship. The bags waited for us, clearly marked, in a huge arrival hall once we were off the ship. Now, the last question (I still ask myself) is whether I will go again. I must say that much of my impressions were positive. It is such a convenient form of traveling, offering the possibility to have it all around you, while being taken to new places. Yet, I have several times since we came back reflected about the - in my eyes - grouse pool situation and the lacking hygiene. This is an issue, I have not yet decided if I want to deal with again. Read Less
7 Helpful Votes
Sail Date: February 2018
Chose this cruise due to friends who were already booked. A few days before the cruise, there were several emails coming concerning 25% discount on a very expensive drink package. One spouse can't get it - you have to BOTH get it. ... Read More
Chose this cruise due to friends who were already booked. A few days before the cruise, there were several emails coming concerning 25% discount on a very expensive drink package. One spouse can't get it - you have to BOTH get it. That was almost $1000 for us! I didn't get the package discount secured before we went because I was travelling right up until our leave. Then when we got on the ship, we tried to arrange it. The discount not longer applied, and no one on the ship at the info desk was able to fix that. I couldn't believe that - how easy would it be! Then 3 days in - they were offering a 10 drink package! Very disappointing. The attendant taking care of our room was a sweetheart. However, we were charged $14.50 per day per person. That really adds up. At the end of the week, they offered envelopes to leave a tip for the attendant! It's not his fault but I really felt this was over the top. The lineups for drinks poolside were disappointing. One guy working the bar the entire time - at one of the locations near us. He couldn't really keep up. For dinner, we really had to discuss the delays in getting meals and drinks, by the second day. They just weren't coming around. The staff are not experienced and there were just not enough of them. We couldn't get an outside balcony. We wasted $ on an inside one. All we needed was a porthole - if you can't get outside balcony - don't waste your money. Shows were fantastic. A lot of $ for 7 days. Read Less
2 Helpful Votes
Sail Date: October 2017
I was underwhelmed by this cruise. It was my first time going on an Oasis class ship on Royal Caribbean, and I was expected to be blown away, but I wasn't. My original cruise was postponed beacuse of Hurricane Irma, so I chose to take ... Read More
I was underwhelmed by this cruise. It was my first time going on an Oasis class ship on Royal Caribbean, and I was expected to be blown away, but I wasn't. My original cruise was postponed beacuse of Hurricane Irma, so I chose to take the future cruise credit and go at another time. Rebooking was a nghtmare, because they split the future cruise credit into two fares at different prices, and I couldn't use the leftover from one fare to compensate for the second fare. Royal Caribbean just wants to take as much money as possible from you, and this experience left me so disillusioned and disappointed with the company. The food was mediocre. Some items were great, like the curry eggplant, the creme brulee, the goat meat, and several other things. Don't expect to have an omelet station like in other cruises. The omelet station is in a small cafe on a different deck, they don't cook it in front of you and it takes FOREVER for them to take it to your table. I gave up on omelets after my third day. Also, the lines were really annoying. There was a line to eat at the restaurants and at the buffet. I love "my time dining" in other cruises, but for this cruise, I would not recommend it because the lines are unbearable. The cruise wasn't even fully booked and I felt like I was in a sardine can because of the massive crowds everywhere...breakfast, lunch, dinner, shows, elevators, ugh! It was very annoying. The daytime entertainment was mediocre, but the evening entertainment was SPECTACULAR! I was very impressed by the variety of shows and acts they had. My mom and I really enjoyed the Blue Planet show and the Aqua Aria show with the divers! I also enjoyed listening to the Mamma Mia ensemble and other entertainers sing some of their favorite songs. The jazz band and the orchestra were phenomenal. I was mezmerized by all the talent. Great showmanship from all! Our room was great. We had an oceanview balcony and it was very comfortable. I also had the VOOM internet package for all 7 days and it was good, I never lost service. However, it was difficult to download the Royal Caribbean app...it seemed like the connection wasn't fast enough, but it didn't bother me that much. One of my complaints about the cruise experience was that I felt like I was being sold something at every corner. Buy the drink package, buy the coffee, go to the specialty restaurant, buy the popcorn at the theater, etc. I was also disappointed that the flowrider surfing attraction wasn't included...it was like $300. The cruise had some nice touches that I enjoyed, like the carousel and the Central Park neighborhood. I loved Central Park, it was so peaceful and beautiful. The vegetation was very nicely kept. I also liked the Rising Tide bar that moves up and down through the decks of the ship. Very cool experience! My final complaint, is that the Crown & Anchor society loyalty program they have is not worth it at all. We were promised prioroty boarding, and no such thing existed. We waited in line like everybody else, so that was a lie. I don't see any value with that loyaly program, unless you've taken 63 cruises and have accumulated enough cruises to reap the benefits of it. Read Less
Sail Date: July 2017
We choose this cruise because at the time it was the biggest cruise ship and it also conveniently departed from Ft Lauderdale. When we got to Port Everglades at the check-in the line was very long and a bit disorganized. The check-in team ... Read More
We choose this cruise because at the time it was the biggest cruise ship and it also conveniently departed from Ft Lauderdale. When we got to Port Everglades at the check-in the line was very long and a bit disorganized. The check-in team were in the middle and everyone was crowding the little centre in the middle like brokers charging at the TV monitors down at the floor of the New York Stock Exchange. When we boarded the ship after a hectic one hour we were astonished by the centre where it looked like a mall. There was a cool elevator with a bar on it and many shopping stores. Our ship disembarked smoothly but 15 minutes later than 5:00. I was also amazed by the Central Park with all the landscaping and greenery. I must say though that the Park felt very compact and at times even artificial. The ship was huge, I mean you could take days just to explore the whole ship. The pools were extremely crowded and very shallow. It was difficult to find reclining chairs to put our stuff in and at times someone would slip and fall on the pool deck because it was slippery. One of my favourite parts of the ship was definitely, the navigational bridge. The bridge was amazing and was probably one of my trip's highlights. My cabin was expectingly compact but roomier than those on Carnival Cruise Lines. The kids get a pullout bunk while the adults get nice king-sized beds. The showers were great and the toilets flushed well. The sinks though took a little getting used to though. The balcony was great and we left the door open during the night so we can hear the waves. One problem with the balcony though was that the handicap accessibility ramp would smash down on the floor every time we opened the door which eventually got disturbing and I think that Royal Carribean could've made a quieter alternative. The dining was okay and usually, the bill was a bit expensive for the quality of the food we got. At every destination and port, we usually left the crowd and rented a car to go explore the islands ourselves. Port service was usually good and boarding was made convenient by the security staff. Overall, the cruise was okay but could've been better. Read Less
Sail Date: January 2017
Embarkation was a breeze. Rom was ready at 1:00. We had a D2 Balcony. The cabin was nothing special. The layout of the closets was not ideal. Storage is very limited. We were on the Anthem and there was twice the amount of storage space ... Read More
Embarkation was a breeze. Rom was ready at 1:00. We had a D2 Balcony. The cabin was nothing special. The layout of the closets was not ideal. Storage is very limited. We were on the Anthem and there was twice the amount of storage space for the same size cabin. The service has slipped some on Royal since my first cruise. On previous cruises the cabin steward would always introduce themselves asking if there was anything we needed. We didnt see our steward until day 2. We had a hump balcony so I asked her if we can have a lounge chair on the balcony, every time I saw her she said she was working on it, it showed up in the middle of day 5. The specialty restaurants were awesome. We ate at Chops, Central Park 150, Giovanni's table and Izumi Hibachi. All were absolutely awesome food and service. The main dining room was not so good. The food was nothing special, nothing stood out and the service was slow and lacking. Almost every time the orders were mixed up or incorrect. Even one night someone in my party ordered a steak medium well and it was almost raw. She sent it back and asked for it to be cooked properly. The waiter gladly took it but she never received anything back. And dinner was 2+ hours each night. Both times we ate in the MDR we were late for the show. The Entertainment was very good. Ice games and the aqua show are a must see. Make a reservation. Comedy show was great as well. Blue Planet was a little strange but the performers were very talented. For a ship with that many passengers I was surprised on how easy it was to find a spot at the pool. One really bad thing is the constant upselling. They are always pushing something, especially the specialty restaurants, I mean I has someone trying to sell me on chops and I told them I had a 4 night package and already ate there, and they just went on and on trying to sell me more. Even came to the MDR while we were eating. Quite annoying. Read Less
2 Helpful Votes
Sail Date: July 2015
This was our fifth cruise and all the RCI. We have previously sailed on the sister ship in the Caribbean and new just what an awesome ship this was to be. Here is a summary of our experiences: - Cabin - internal cabin on the 10th ... Read More
This was our fifth cruise and all the RCI. We have previously sailed on the sister ship in the Caribbean and new just what an awesome ship this was to be. Here is a summary of our experiences: - Cabin - internal cabin on the 10th floor near the front. The ship had been recently refitted and all was as expected. Just about right for a seven night stay. Trips - We pre-booked trips prior to boarding and booked a last day in Barcelona trip whilst on board. We had trips cancelled for no good reason - including a sistine chapel trip. We had paid in sterling for these on our credit card whilst on-line at home. The cost was credited back to our on-board account in dollars - with a fair old discrepancy in their favour! This has still yet to be addressed! The trips were on the whole pretty dull affairs and I've now had enough of looking at ruins in 37 degrees C heat, only to be told what is on Wikipedia and then taken shamelessly around the tour operators' mates' businesses to pay for greatly inflated goods. One trip was out of the blue and superb and that was in the villages and towns around Rome, with an Italian living English guide. Dining - the main dining is,a s ever, decent pub food dressed up! Having waters constantly talking to you even when you are eating drove us up the wall - one guy was so obviously pitching for tips and so over the top that we ditched the main dining option and instead decided to bite the bullet and pay for the upgraded dining. Sabor (Mexican) was tremendous and as was Giovanni's Table (Italian) really were worth the extra spend. As much as we dislike the crush of the Windjammer - it's a brilliant option compared to the main dining. The drinks package - what a waste of time. Guinness disappeared on day two or three. The wine was bloody awful stuff and the Crown & Anchor (we are Platinum) discounts were free drinks that we got on the drinks package! In fact, what is the point of the Crown & Anchor Society. Other than a faster embarkation and a nice room to disembark, are there any other real and measurable benefits? Living in a pretty cool country - opportunities to dine outside, in a relaxed atmosphere are few. Being able to eat at Giovanni's on the amazing Park Deck and Sabor on the aqua-theatre deck was superb - however, being expected to pay extra is, when you think about it, crazy. We did the whole ship behind the scenes trip (amazing) on the Oasis, so we know where the food is made and it doesn't justify the difference. We also noticed that the waiters in the speciality restaurants seems to know when to leave you alone - much better. Shows - if you've ever cruise on RCI and had the director of entertainment - Joff - you will know just how good he is. The team on the Allure were massively over-shadowed by the captain, who appeared to be doing their job for them. Shows were constantly cancelled during the cruise and it wasn't until the last few days of the cruise that things started to get anywhere near what we had experienced on the Oasis. Very strange. You have to watch the internal channel where the captain has his teeth whitened - very funny. The gym - $25 per session to use the spin bikes! Crazy!! Flowrider - superb staff and great fun!! Ships' doctors - I boarded the ship with stitches and needed them removing whilst on-board. I had a letter from my doc and on day 5 saw the ships doctor who told me that they were infected and would not touch them. A nurse there intervened and gave me some anti-biotic cream to rub on them. When I arrived home I saw our GP and was told that they were perfect and appeared never to have been infected and showed every sign of being healed. The stitches came straight out and the cut was healed! Being told that you have an infected wound with a sea day in front of you was pretty stressful - I would sum up the ship's doc facility as a big fat ZERO! We stayed in the Hotel W in Barcelona before the cruise and on the whole, we wished that we had just stayed there. Amazing food, the world's comfiest bed, amazing views, awesome staff and a tremendous city. Read Less
Sail Date: December 2011
Boarding the ship was a breeze and access to our stateroom was almost immediate. The room was beautiful and spacious. Getting lunch after we boarded was more difficult. The Windjamer buffet is simply not big enough for everyone who ... Read More
Boarding the ship was a breeze and access to our stateroom was almost immediate. The room was beautiful and spacious. Getting lunch after we boarded was more difficult. The Windjamer buffet is simply not big enough for everyone who wants to eat there. So, we had to search out other options. While there are several other "free" places to grab a lunch, these are quick food places--pizza or sandwiches and have very limited seating. Getting oriented to the ship and finding your way around was very easy because of the interactive screens on each floor. You simply "touch" for directions to a place or to find out what is going on. The technological perks on the ship were quite amazing. With 6,000+ on board it is easy to see why RCI incorporates the technology. The elevators do not seem to adequately serve the amount of people on board. Over 80% of the time we waited for more than 2 minutes for an elevator. There are plenty of free activities on board--ice skating, zip line, etc. and despite the number on board, the wait time was very short or non-existent for the activities. There also seemed to be plenty of deck chairs for everyone. But all that glitters is not gold. The food in the main dining hall was just awful. And I mean terrible on every night. We joked that RCI must want to force people to eat at the "for fee" places. I can understand if I was the only one complaining about the food--but all four of us in our party thought it was super awful. The starters are ok, but the main courses...well I hope you enjoy a sandwich late at night. We found ourselves roaming late at night for snacks because we were still hungry. Overall, the menu selection for dinner and breakfast was limited. The options simply were not there. The bad food includes the desserts and breakfast. I had biscuits and gravy one morning and couldn't stomach it. I can't emphasize how bad the food really was. The push to sell alcoholic beverages was non-stop. There is always someone with a tray of made drinks trying to sell one to you. And, for every single purchase (including alcoholic drinks) you have to sign a receipt. Naturally, that receipt prompts you for an additional tip. It gets irritating have to sign for every drink you buy. For the major entertainment, you have to have reservations. Most of the shows were full by the time we boarded. So, thank goodness I had made reservations two months prior to leaving. But the shows themselves were good and the costumes and scenery great. Overall, the ship is very pretty and many times I just felt like I was at the mall. Some of the neighborhoods RCI highlights, like Central Park, and the Boardwalk are really not as big as you think they are. My biggest complaint is that RCI sacrificed ocean views in order to fit in everything. Really, you have to be outside on the top floors in the pool/activities area in order to see the water. All sorts of people were on board and it's a very international crowd but it was also "Scooter Nation". Even Ken Rush, the cruise director, joked about the number of people who were on those scooters zipping around the ship. The area outside of the dining room looks like a scooter parking lot! I have been on lines that are known for a more mature crowd, but this was so much more that I would have expected. How many times did my toes get squashed? We paid more for this cruise than for any other we have been on. Yet, no nice soap/shampoo in the bath, no dressing robes in your room, fresh orange juice will cost you $2.25 (the other line gives it to you for free), the pastries are fresh on Monday but by Thursday they are all just hard, and then there's a few places that you can't even enter unless you are a "diamond" member. And, then there's the public spectacle of handing out the tips at the end of the cruise--just plain uncomfortable. The spa was also a huge disappointment. My husband and I were eager to book the room with the heated lounge chairs and steam rooms for the week. We had done that with another cruise line and loved it. Yet, this one was so disappointing. Only four or five lounges. No, hot tub/whirlpool and no views whatsoever. We felt so claustrophobic on the tour. It is not worth the money--other cruise lines have the lounges, steam rooms AND a hot tub with gorgeous views. Alas, as I have mentioned, there just are any views in the common areas and very limited in the dining room or Windjammer. Kids will love all the cute animals running around and teens will love the activities. I missed the perks that make this a truly relaxing, luxurious cruise. The service was fantastic and I loved our room, but I will not be sailing on the Oasis class ships again. Read Less
Sail Date: October 2011
Just recently finished our sailing with Allure of the Seas for the October 16th 2011 sailing. Here is my review being as objective as possible: - Food in main dining room was of low quality. Lackluster dish presentation, bland tasting ... Read More
Just recently finished our sailing with Allure of the Seas for the October 16th 2011 sailing. Here is my review being as objective as possible: - Food in main dining room was of low quality. Lackluster dish presentation, bland tasting food, and limited menu. We ended up tired of going there and skipped the same at the end. - Food in specialty restaurants were of great quality, great presentation, and very tasty, especially Chops Grille! Highly recommended. If you have the money I would skip the main dining all together. - Having sailed in other cruises, including other RC ships, we found most shows to be boring. Chicago though was very good. - Although the Cruise had several entertainment options and activities, we found these completely lacking, especially for a ship that spends 3 days at sea. One does really get bored. Being a couple in their 30's and early 40's, we found most activities and entertainment targeted to an older population, specifically american, for a ship carrying such a culturally diverse crowd. For a ship with so many bars were one would expect a lively nightlife, these were dead most of the time. Our sailing unfortunately was filled with rainy days and many cancelled outdoor activities. Although we understand that weather is unexpected, there should have been a plan B for indoor entertainment. - Not all was dissapointing, beautiful cruise ship, so many different places to be and see, excellent ambience, Central Park is beautiful, Promenade is awesome. In sum, beautiful ship with lots of potential to correct the flaws. But so far not worth the higher premium. Never feels cramped until you need help or get in an elevator. Read Less
Sail Date: September 2011
Allure of the Seas Sept 11 -18 I took my first cruise the year on the Allure Of The Seas, embarking on 0911/2011. Pro: The ship is beautiful. We ate at 150 Park Avenue and Giovanni's, both were fantastic. There were ... Read More
Allure of the Seas Sept 11 -18 I took my first cruise the year on the Allure Of The Seas, embarking on 0911/2011. Pro: The ship is beautiful. We ate at 150 Park Avenue and Giovanni's, both were fantastic. There were numerous pools and Jacuzzi's, many of which were open 24 hours a day and featured great water views. Embarkation was smooth and easy. I enjoyed all of the excursions and had no difficulty getting of the ship or meeting the representative of each excursion. The excursions were one of my favorite parts of my vacation. Unlike the ship, every excursion was well staffed with cheerful, friendly employees. Con: The Allure of the Seas has one glaring shortcoming. It is understaffed. I have never been on a vacation where there were fewer employees watching over the property. The only employees I saw were the ones tasked with taking my money. Absolutely minimalist pool service. The unsupervised nature of the ship led to some troubling incidents for the women in my party. At one point myself and fellow passengers had to basically form vigilante vigilante groups to ward off unruly passengers. In general, the last place on earth a single person should be. I was thankful I came with friends. My travelling companions and I took excursions in Haiti, Jamaica and Mexico and thoroughly enjoyed ourselves. We are planning to go back to Jamaica and stay at the Iberostar Rose Hotel in Jaimaica that was the site of one of our excursions. Disembarkation was a madhouse, as you might expect with no employees. We heard some voices over the PA system, but that was as close as we got to any organization. This was my first cruise. I found the positive aspects of the journey far outweighed any negative impressions. I plan on cruising again, but I will research more carefully next time to find a cruise line that avoids the glaring shortcoming of personal service that Royal Carribean exhibited. Read Less
Sail Date: July 2011
Cruised on Allure of the Seas on the July 17, 2011 to the Western Caribbean and although the ship and its amenities are magnificent, my recommendation is to only sail when the ship is not at full capacity. Simply put, if you are a fan of ... Read More
Cruised on Allure of the Seas on the July 17, 2011 to the Western Caribbean and although the ship and its amenities are magnificent, my recommendation is to only sail when the ship is not at full capacity. Simply put, if you are a fan of shopping at the mall two days before Christmas, this is the cruise for you. If you prefer to sail on a cruise where your main memory is not waiting in one line or the other, then pick another ship or better yet, sail on the Allure when it is not so full. But first, there was much to like (or even love). The GOOD:The SHIP: Fabulous, stunning, shimmering, dazzling, tremendous, wonderful. Pick a positive adjective. The ship is truly breath taking. The neighborhood concept is very clever as each has a unique character of its own. One of the places to escape (and trust me you will need it) is Central Park. Pop a squat at Park Cafe and you will truly think you are sitting in a secluded park somewhere in a small Midwest town. We also spent a lot of time at the Boardwalk. Check out the Ice Cream shop, our boys thought it was some of the best they have had. The Pool and Sports Zone 'hood was second to none. Do the Zip Line and the Flow Rider. Tip: sign the waiver online and get your wrist band early in the cruise. Best times to Flowride and Zip are days at port and early in the day/cruise. Towards the end of the cruise, the lines get pretty long. The Solarium (adult pool area) was huge and another great place to escape. And even though the ship is huge, no worries about getting lost. They have these awesome touch screens that tell you where you are, what is going on, and how to get to where you want to go. ROOMS: Our room was very nice. Always kept clean. It seemed like some magic fairy came in and quickly cleaned it even when we had just left for an hour or so. GYM: Best of the best. Tons of nice, new equipment and extremely spacious. Could have used more free weights, but that is a nit. EMBARKATION: The Ft. Lauderdale crew was great. We arrived at 11:30 and were on the ship in less than 20 minutes.The ENTERTAINMENT: Top notch. Ocean Aria was our favorite. Like seeing a mini Vegas show. The Chicago production was fantastic and the way RCI interweaved the DreamWorks characters with shows, parades and character visits was a real treat. The Comedy show was great, but it was disappointing that there was only one set of comedians. Each show was a just a repeat. Other ships rotate comedians and I would suggest Allure do the same. The Ice Games show was pretty cheesy, so go at your own risk. Tip: Make reservations early as most shows sell out. If you forget to do it before you cruise, go to Studio B when you first get on the ship and you can make entertainment and dinner reservations. But the absolute highlight of all the entertainment was Cruise Director Allan Brooks. He is simply one of the funniest humans on the planet (Cruise Director Julie is not worthy to carry Allan's jock). Go to any show where he is emcee. A Dating Game knockoff, Love and Marriage, was milk out of the nose funny. An adult Quest Game show (Don't ask, just go, and leave the kids behind) was equally hilarious (I am still amazed at how quick some women can doff a bra. Again, don't ask). The BAD (WELL, MAYBE JUST THE NOT SO GOOD):SPECIALTY RESTAURANTS: Sure all cruise lines count on you spending some jack once on board, but Allure gives you plenty of opportunities to empty your wallet. They have a bunch of premium restaurants, but we were left less than impressed. We did Sambas Grill (Brazilian steakhouse) and Izumi (sushi). Both were O.K. Nothing special except that you could escape the crowds when you eat. But neither was really worth the nominal charge. Save some money and stick with the regular dining room as the food was just as good with a better selection. SERVICE: This was pretty surprising since this is the third RCI we have been on, but the service was...well, just alright. Some staff were great (Donna, Bernard, Sander), but most just seemed to be doing their job. I don't need everyone to have some Richard Simmons over the top positive personality, but some emotion would have been nice. They were professional, but many seemed...sterile. THE UGLY:TOO. MANY. PEOPLE. We were told our sailing was at full capacity at over 6,000 guests and quite simply, the ship and crew just were not built for this mass of humanity. You WILL wait...and wait on everything. Get ready to wait on elevators as there is just not enough. The typical scenario was to hit the up/down button and wait...and wait. When one did arrive, the scramble to get on was something to behold. I am not kidding when I saw old people knocked out of the way by guests pushing to get on as if they were cramming onto a Japanese subway. If you were lucky to get on the first elevator (which was rare, usually it took two or three tries to get on an elevator), then you will stop on every floor. Most would be empty as people abandoned their wait and just decided to take the stairs. Very poorly planned. Unbelievably disappointing. Get used to waiting on restaurants. Whether reservation or My Time, there was always a big wait to get seated. Once seated, the wait between courses was pretty substandard. The worst experience was the Windjammer buffet. No matter what time you went, there was a mass of people fighting to get a table or even to get into the restaurant. Several times, the wait was 20-30 minutes just to get into a buffet. Seriously? The Golden Corral seemed more organized. Again, poor, poor planningDuring busy times on the Promenade, it was as if you were a salmon swimming upstream. There were wall to wall people everywhere. Imagine trying to get to Sears on the other end of the mall on December 23rd during a 50% off sale with Justin Beiber performing in the Food Court and you will get the idea. Debarkation (as other have mentioned) was a joke. Kind of an "every man for himself" attitude. At one point I heard an RCI crew shouting into a 2-way that he had no control over the crowd and could not believe the line to exit the ship wrapped around the elevator. Line jumping was rampant as there seemed to be no crew (or roped off areas) to keep the impatient guest in check. It was just a massive push to the exit. I am sure the bean counters at RCI thought if big is better than even more should be fantastic. Sadly, the quality of the cruise suffered greatly because of just too many people in too tight (yes, even on this behemoth) of a space. RCI boosts that when you sail on Allure you will not feel like you are on a ship with 6,000 people. They were correct, many times it seemed like there are 7 or 8,000. 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Sail Date: May 2011
Let's start with the good: - boarding process was painless. Lots to do. Specialty restaurants are top notch. Love the touch screens next to each elevator that let you know what's happening at all times throughout the ship and ... Read More
Let's start with the good: - boarding process was painless. Lots to do. Specialty restaurants are top notch. Love the touch screens next to each elevator that let you know what's happening at all times throughout the ship and help orient you. Plenty of pools and hot tubs. Some of the entertainment is spectacular and great fun specially the musical Chicago, the comedy club, and the Aqua theatre. Now for the bad and I must preface this by saying that I prefer a more relaxed and intimate cruising experience so I have a definite bias. Service is very impersonal. Never even met my cabin steward. Because there are 5,000 other passengers on the ship you have to preplan EVERYTHING- from visits to specialty restaurants, to reservations at the shows. Even with reservations we showed up at two of the shows and there was no seating left. Food in the dining room is fine - nothing to write home about. Windjammer is same as with all other ships. Solarium has absolutely no shade which is a shame because it's the only quiet pool area reserved for adults. I love to work out and tbe gym is cramped and not as attractive as those on smaller ships where they are located on a high deck and afford a beautiful view of tbe ocean while you work out (bliss). Read Less
1 Helpful Vote
Sail Date: July 2018
Our family enjoys RCCL because of the varied activities. We were 10 people (three generations) onboard and EVERYONE found something to do. All-in-All, this is by far my most favorite ship of the RCCL fleet so far. Honestly, I like ... Read More
Our family enjoys RCCL because of the varied activities. We were 10 people (three generations) onboard and EVERYONE found something to do. All-in-All, this is by far my most favorite ship of the RCCL fleet so far. Honestly, I like the big ships. I like the buzz of activities and the choices they offer. I understand some people don't like the number of people. Truth-be-told you only "feel" the number of people on the first morning if you choose to go to the Windjammer. For disembarkation, if you're smart you can avoid the crowds. Do one of two things: 1) Keep your luggage and get off at the first call in the morning... around 7:15. 2) Schedule a late flight out, enjoy breakfast and find a place to relax, (play some games) drink some coffee and wait out the crowds.. We got off at 10:00 and there was NO line, no backup to get luggage or go thru customs. Call an Uber (they are waiting close by) or take a cab.. tons available. This was my 2nd time on the Allure. We particularly like it because the food happens to be superior than other RCCL ships (I've been on Liberty 3x, Freedom, Oasis, Harmony and Allure 2x). Our cabin stewardess was just AMAZING. Our bed happened to be very hard (like a board). She brought me a topper but it wasn't enough. She found me an egg crate foam topper that just was OVER-THE-TOP amazingly comfortable. She went out of her way to help me feel more comfortable. The food was again terrific. They have changed the menu slightly (I think one less entree choice) from two years ago, but the selection every night was terrific and they still have their "classic" menu of standards that helps people find a good alternative every night. I have never seen a crew try harder at dinner (this was my 20 something cruise). I must admit, that the shopping has changed over the years. They used to have many clothing choices (Tommy Bahama, etc). Now they have THREE purse stores (Michael Kors, Kate Spade and Coach) but absolutely NO place for a WOMAN (not a teen) to purchase a bathing suit bottom (yes, I forgot mine and I'm most definitely NOT a teen body!) I understand they must adapt to trends, but please... give us some adult cloths again! The ship was immaculate. All of the sports areas were super clean and plentiful of balls, etc). I was a little disappointed that the entertainment (Mama Mia! and the Water Shows were so "front end" loaded. The Mama Mia! show was only the first three days, of which we were at sea, busy with so many activities for two of them). We had tickets for the first night 10:15PM water show but there was lightning so they postponed it.. Unfortunately, they made it at 8:15 on the 5th night but we had late dinner seating... IDK why they didn't make it a late show since we were scheduled for a late show. In my opinion, the Mama Mia show should be more spread out (maybe there are behind the scenes reasons why they don't). It's too hard to do so much in the first three days! I also hated the fact that they open the seating up to ANYONE and if you're coming from something else and are not ready to claim your seat, you cannot get a seat). Their reservation system MUST be fixed. Either hard tickets or a better check-in system because we had tickets to a 10:15 show... we were coming from the late seating for dinner and there were NO seats left. Same thing for the late night comedy in Studio B. Why bother with reservations, if you're not going to honor them??? One thing that really stuck me was the kiosk style at the promenade. The aggressive nature of some of the sales people made it almost uncomfortable to walk the promenade if you don't like being approached. I've NEVER seen RCCL push the drink package like they did on this trip. Light up cups, people walking around with flyers, etc. Here are a couple of very important thoughts: 1) download the app. You can check in (there is one bug but hopefully they've fixed it). But more importantly, you can carry your phone (important for pictures) and literally look for a moment-by-moment list of things that are happening by category or by time. It's an amazing lifesaver! 2) If you're in a group and have any hopes of finding your family, bring walkie talkies. I have the ones that have lower and upper channels so NO one is on your channel because you have about 140 to choose from! 3) Make your entertainment reservations AS SOON AS they are available online. If you wait, you will not get tickets Read Less
Sail Date: January 2018
I like getting so far out to sea that I cannot see land in any direction.. for a long time. To me a cruise doesn't need to be a worldly affair centered around drunkenness, glitzy shows, or other things that I'll regret later on. ... Read More
I like getting so far out to sea that I cannot see land in any direction.. for a long time. To me a cruise doesn't need to be a worldly affair centered around drunkenness, glitzy shows, or other things that I'll regret later on. Some smaller ships, even yacht-size.. especially the ones with big sails like Windstar ships have really turn me on, but other times when I want to read or rest it just doesn't matter. The people were nice and professional they did their jobs well. I went to the nice restaurant once--wasn't motivated. I think I enjoyed the chatting, the exploring cultures and meeting the Nationals away from terrorist shops/bars/casinos.. the most. Getting in and under the turquoise waters is always a must. Surfing waves, casual conversational prayers of friendship, and sailing a small boat also helps me. Refreshing, rejuvenating, revitalizing! I choose a 1 to 3 week cruise (And help others find them too) when the kids are in school (important)..even though I like some kids a bit. In some locations a 1 or 2-day connected train-tour attached.. never hurts the cruise. The pool, the gym, the jacuzzi, the jet skiing, the top deck lounge with breeze, the lobster with crab meat, the papayas, the scuba, the snorkeling, the quiet southern and eastern Caribbean beaches -- that's why I sailaway. Read Less
Sail Date: November 2017
The best if you go for the first time, but once you have been there you will fell that you can get better experience in a new ship. the entreteiment is the same so no mather if you go to diferent location. The food is grat, the service ... Read More
The best if you go for the first time, but once you have been there you will fell that you can get better experience in a new ship. the entreteiment is the same so no mather if you go to diferent location. The food is grat, the service great as well. The ship looks old in the cabin. I really like royal caribean cruise and I hope have another cruise soon. The next time I will try a diferent ship. If you go 2 times to the same cruise the felling is less satisfied than the first time. flow rider is the best attraction it should have 4 or 3 of them becouse so many people in the line. you have to waite like a 45 minutes to be able to ride 2 minutes. conclution: food (great) location (great) ship (is great but could be better) Price (great) cabin (is the same have balcony or the cheaper ones) entreteiment (good but is allways the same) Read Less
2 Helpful Votes
Sail Date: June 2017
This was a family reunion cruise selected by the family member organizing the trip so I didn't have any input on which cruise line, boat, sail date, amenities, etc. However, with that said, she selected a cruise ship that I think ... Read More
This was a family reunion cruise selected by the family member organizing the trip so I didn't have any input on which cruise line, boat, sail date, amenities, etc. However, with that said, she selected a cruise ship that I think worked for all. We had family members who couldn't walk due to a recent foot surgery or were very athletic and worked out every day. We had all ages and interests. There really is something for everyone on this ship. I had my three kids, (13, 12, 7) and they were busy the whole time. They loved the swimming, especially the whirlpool, the rock climbing, zip lining and wave rider. My daughter (7) was too small for the wave rider and the zip line. She did participate in the kids club but preferred to be with us vs. the club which felt a little more like day care service than I would have liked. The entertainment was great and offered a real variety every night. I especially liked that they had a comedy show one night for all ages. I liked the DreamWorks character touch. It makes it feel a little bit like a Disney experience without the Disney cruise price tag. Some tips that I would suggest - don't get the soda or drink package unless you plan to drink.... a lot. There was water, juice and coffee for free at all times in certain locations and even though we only purchased two soda packages, we had 3 cups in our room to fill soda from any soda machine on the boat. My kids don't drink enough soda to each have a separate package, so if your kids are the same, I would just get one for them all to share. Soda in the dining room is complementary. Also, we brought our water bottles with us and just refilled them vs. paying $2.50 / bottle water. They do have a refrigerator in your room, which is nice to keep drinks cold. Wifi - I would suggest purchasing just for one device unless for some reason you have multiple people that need to be on at one time. It's easy to log off one device and connect the other device so it doesn't make sense to pay for more than one device. Dinner Dress - when I used to cruise, dinner dress was a BIG deal. Everyone would get really dressed up - especially on formal nights (usually 2 during week long cruise). However, I was surprised on this trip to find most people in shirts and shorts in the dining room at dinner. I only saw one person wear a tux on formal night. I think in general, people are going more casual, but it was more casual than I even thought. Save yourself a whole second wardrobe and go more smart casual! Fitness - they have stretching and abs every day for free. Any other classes like spinning, zumba or yoga - you have to pay for. This was disappointing for me as it's just one other way to "cha ching". In my opinion, this should have been complementary. That being said, the gym on the ship is nice and doesn't smell. There is plenty of equipment to go around so no one was waiting for anything. The shopping on board the ship is just ok. They had a Kate Spade and Michael Kors for purses and a jewelry store and a couple generic shops for clothing. The selection was ok, the special items they brought out at night was typically purses and watches. One caution is to research before you buy. My son purchased a watch thinking he got it for a steal to only find out that it was $40 cheaper online. We went back and they honored the lower price, but I'm guessing most people don't know to look for this and they capture people making spontaneous purchases. The jewelry store was nice but I was surprised they didn't have any "cruise" type jewelry. I wanted a cruise ship charm for my daughter and they didn't have any charms... at all. So unless you want a watch, purse, or jewelry, there really isn't much for you there. One other nice thing is food allergy. My husband has a gluten allergy and they were very accommodating. In the general buffet area (Windjammer Cafe), they had an entire section of just gluten free foods. Although they didn't offer a gluten free version of everything on the ship, I was still pleased with the selection they did have. Also, the Udi's cookies that they had in the promenade cafe were better than the cookies on the boat. Even my kids were always dropping in there to get some because they preferred them over the ones they make on the ship. Sometimes it's not obvious that they offer a gluten free option so make sure you ask. We found that they can make a gluten free pizza, or have GF cookies, bread, etc available.. you just have to ask for it. Excursions - this was a bit of a frustration for me. I've been on cruises before and taken these excursions and they all typically are more of a let down afterwards considering how much you pay for them upfront. I wish that the cruise line would allow reviews for each of the excursions so you can get feedback on which ones are "worth the money". I also feel that they are way overpriced. One excursion for a family of 5 could cost me over $400 and last only 2 hours. RC needs to do a better job working towards volume vs. price point. People still purchased excursions but I am confident it was less than half of the people on the boat. They would make more on volume alone if they were priced more affordable. The one thing I will say is that it is cheaper to purchase beforehand. We purchased a couple excursions the day of and paid a few dollars more / person as a result. However, for me, I would rather pay a little more for something I know they want to do then to have purchased beforehand and it was something they later changed their mind and decided not to do. The only excursions we purchased were at their private island in Labadee. It was the water slide and the aqua sport. They aqua sport was worth the money, not so sure about the slide but mostly because they were only able to go down the slide a few times since the lines were so long. One other point to note, they tell you not to get off the boat early if you don't have excursions but in Labadee, if you don't, you may find yourself without a chair in the shade. We had to walk around for 30 minutes before finding one chair in the shade under a tree. Read Less
2 Helpful Votes
Sail Date: April 2017
It's was our first time sailing with Royal Caribbean. We've sailed with NCL 3x, and 1 with Carnival. Firstly, this was the most beautiful cruise ship that I've seen compared to our previous ones. Embarkation was amazingly ... Read More
It's was our first time sailing with Royal Caribbean. We've sailed with NCL 3x, and 1 with Carnival. Firstly, this was the most beautiful cruise ship that I've seen compared to our previous ones. Embarkation was amazingly fast and smooth (literally, less than 30mins). We were on the ship by 11am! Room: we got the extra large balcony 11th floor. Michelle was our housekeeper. She was nice and worked really hard. However, the first impression of the room, I was repulsed by the strong urine odor in the bathroom. The closest had many hand prints and streaks on it. Michelle, told me that there were previously teenage boys in our cabin therefore it might be the reason to the smell. I carried disinfectant wipes and wiped down everything once more, but the bathroom (urine smell) near the toilet bothered me many days. Michelle, helped pour bleach in the bowl but after awhile the smell returned. Restaurants: 150 had the best foods I've ever had in my life! The sea bass was so so amazing! We dined also at Chops Grill (it's decent 7/10). But the service and food at 150 definitely left an everlasting impression. My favorite was the 6 types of salt to sprinkle on the bread and butter. Our server Shalone was so kind, he made the Tuna Tare Tare at our table side. During he would share with us about his family, and ask us about ours as well. He just had a genuine charm to him. It was so nice that our last night we returned to 150 again. This time we had Milos. Milos was also very nice and accommodating. For example, I saw a table across with a plate of blueberries/strawberries. It was not on the menu but he made sure to get a plate for me as well. Gym/Fitness: Very spacious and state of the art machines. Of course majority of the patrons were very attractive cruise performers. I was told they are required to work out minimum 5x/week on their contract. Anyhow, the fitness fell short of my satisfaction. I take classes for the past 11 years (boot camp, step, body pump, insanity etc). They offered body sculpt for $35/class (approx 45 mins). NCL offers classes similar to body sculpt for free. But I was willing to pay. I signed up for 2 classes. The first one was taught by Fabio and it met the standard for this type of class. The 2nd time it was taught by Harold (one of the head fitness person at the gym) the format was purely cardio no weights (I prefer interchanging cardio/weights). It was similar to insanity, however the instructor did not offer any modifications. There was 3 of us, and one participant was struggling a lot throughout the class. I was disappointed that the instructor did not offer modifications for the participants. After the class, we signed the receipt and I was just not happy with the format by the instructor. I did not add a gratuity to the instructor's hand written the line with the word "tip" next to it. His face and entire attitude completely change. He went from friendly to ignoring me and no more smiles. I don't like complaining but it bothered me so much I approached customer service. I felt the instructor should have offered modification for the participants. Considering the huge age gap and fitness level. Mariam at customer serviced helped me and returned with a verdict. They do not offer refunds because for the reason that the class was too challenging. And the only compensation would be to join a stretching event (free to all cruisers) later. I was mildly insulted. They were under the impression that I went to a hard class and complained it was too hard. But what I was trying to state is that a good fitness instructor will want the participant to be safe and gain the most out of the workout by making modifications. Anyhow, I was disappointed but nothing else can be done. Kids Club: Amazing! My 4 year old son loved the activities. I was surprised how the club was able to accommodate for 1500 children on our cruise ship. There was the science lab also and art studio. My 1 year old toddler went to the baby cruisers ($6-$8/hour). The sitters did a terrific job with her as well. Overall, I loved it minus the gym class experience. Read Less
4 Helpful Votes
Sail Date: March 2017
My time dining with Rolando was superior and lady for housekeeping when beyond what was epected. Was not impressed with the dining in the 150 cafe. Service did not equal that provided in My time dining. Also had a steak that was tough ... Read More
My time dining with Rolando was superior and lady for housekeeping when beyond what was epected. Was not impressed with the dining in the 150 cafe. Service did not equal that provided in My time dining. Also had a steak that was tough and not tasty. Staff at the services desk could not help you with changes due to the number personnel on board. Missed shows that we would have loved to attend. Asked service desk to change dinning time so we chould attend the show and was told that they did not have authority to do that. That we had to talk to a manager but at this time there were no managers available. Overall, the ship was very clean and was very nice. Central park and the flowers and the ferns were very beautiful. Also liked the non-smoking side for the gaming room, Entertainment and activities were rated low because we could not schedule them. The shore excursions that we wanted were all booked. Tried to book the excursion on the first day at sea and was informed that they were already full. Read Less
1 Helpful Vote
Sail Date: February 2017
We have a group of 60 mature travelers, from first-timers to veteran cruisers. Picked Allure of the seas because of the itinerary and newness of the ship. Everyone enjoyed the cruise. The ship is pretty advanced with digital technology. ... Read More
We have a group of 60 mature travelers, from first-timers to veteran cruisers. Picked Allure of the seas because of the itinerary and newness of the ship. Everyone enjoyed the cruise. The ship is pretty advanced with digital technology. Wi-fi plan is relatively inexpensive ($70 for 7 days cruise and can be shared, versus $199 for 250 minutes in another cruise line). It could be better if there is free LAN available for passages to text each other on the ship. In a big ship such as Allure, you can get lost pretty easily. But there are plenty of interactive displays on each floor to guide you for what to do, where to go, etc. It could be better if staff at check-in would offer a deck plan or some info about these displays. Food at both the buffet at Windjammer and the main dinning room were above average in quality and variety. However, they were not piping hot and seemed to be lukewarm at best. Service is average. Wait staff forgot to offer fresh grounded pepper, mint jelly, and horse radish for salad/seafood, lamb, and prime ribs. They were too busy to remember to refill our water glass most of the time. But they remembered to bring bread-sticks every day once they found out we liked them. We tried and liked the Flowrider and the Zip line. We didn't have a chance to climb the rock wall, though. Saw kids were having a lot of fun at the mini-golf and the splash zone. Spa service is available for a fee. It could be better if basic stuff are provided (sauna, steam room, shower) at the fitness center. Sauna/steam room is available for $30 for a day-pass. Gym equipment are new and abundant. But towels there were stinky and needed to be replaced more often or find a new way to sanitize them. TV service in the room was bad. We couldn't turn off the TV the first night and had to cover it with a bath towel. The remote control needed a new replacement. TV receptions were bad most of the days. Same shows/programs on CNN and HLN were repeated on a second day. Only CNN and HLN were offered, no Fox news or BBC. Cruise line should not be so political and biased. To look for daily activities on TV, remember to look under Cruise Compass. Entertainment was fantastic. We were amazed at the production shows (Mama Mia, the Blue Planet, and the aqua show). But the stand up comedy shows were disappointing. Reserve your shows early. The Aqua show were cancelled because of high wind. A lot of people didn't get to see the show and regretted it. Read Less
Sail Date: February 2017
This was our first time cruising as a husband and wife. We had a great time. Staff was always friendly. Embarkation was quick. We were on the boat by noon, in our room by 1 and had our luggage by 1:30. The ports were beautiful and the ship ... Read More
This was our first time cruising as a husband and wife. We had a great time. Staff was always friendly. Embarkation was quick. We were on the boat by noon, in our room by 1 and had our luggage by 1:30. The ports were beautiful and the ship was nothing short of amazing. The service was great in our stateroom. We always had a clean room. The main dining room staff was great too. Never any complaints from us in terms of the service. The only complaint I did have was regarding the food in terms of quality. Don't expect a good steak unless you want to pay an up charge. My husband ordered the New York strip on the regular menu in the main dining room and it was disgusting. It was white in color and a tough piece of meat. He rarely turns down steak when its in front of him and it was nothing short of not edible.There were a few times our food came out cold from the kitchen which got disappointing after a while. But other than the steak and occasional cold food, everything else was very good. The entertainment was great. We loved the Schooner bar. We sat in it every night and listened to Matt Ganim play the piano and entertain. Overall, we had a great time and already have another cruise booked with Royal Caribbean for next year! Read Less
2 Helpful Votes
Sail Date: December 2016
We booked this cruise as a 60th birthday celebration for two of us and for our friends 51st wedding anniversary celebration. The Allure of the Sea, is a beautiful upper end cruise ship, with lots of variety in shops like that of Michael ... Read More
We booked this cruise as a 60th birthday celebration for two of us and for our friends 51st wedding anniversary celebration. The Allure of the Sea, is a beautiful upper end cruise ship, with lots of variety in shops like that of Michael Kors,Prince Green and other more sophisticated taste in shops. A floor level with a variety in casino's and poker championships with smoking allowed. Cabins were spacious and well attended. Our cabin had a lavender scent which was soothing after being on-shore for exciting excursions Dining rooms and servers were first rate and entertaining, Kershan and Imade were funny and did magic tricks to entertain us while we waited on our dinner to be ready. Ports and Shore excursions were easily accessible, lots of Royal Caribbean stores on port. On board entertainment was great from the jazz bands to the comedy of Jeff McGraff. A very relaxing and enjoyable cruise to unwind and de-stress from life's normalcy. Read Less
2 Helpful Votes
Sail Date: November 2016
Several friends recommended Allure of the Seas and we wanted a short get away and since we live on South Florida, this was a great short vacation. The ship was beautiful and you have plenty of to do the entire cruise, never a dull ... Read More
Several friends recommended Allure of the Seas and we wanted a short get away and since we live on South Florida, this was a great short vacation. The ship was beautiful and you have plenty of to do the entire cruise, never a dull moment. The staff was very friendly and courteous to us, making sure we had a great experience. I think that overall the dining, entertainment and activities available in this ship were very good and I am sure it met most people expectation. There was something for all aged group and the staff make sure that at the end you had Fun. The staff make sure to keep all areas clean and encouraged hand sanitizing to prevent people from getting sick. In a ship with over 4000 passenger that was a tremendous task to accomplish but it payoff no one got sick. I will definitely recommend this cruise line to my friends. I think they have great new ships, great interesting destination ports and above all good customer service. Read Less
Allure of the Seas Ratings
Category Editor Member
Cabins 5.0 4.4
Dining 5.0 4.1
Entertainment 5.0 4.5
Public Rooms 5.0 4.5
Fitness Recreation 4.0 4.3
Family 5.0 4.3
Shore Excursion 4.0 3.9
Enrichment 4.0 4.0
Service 5.0 4.4
Value For Money 4.0 4.0
Rates 5.0 3.9

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