1 Helpful Vote
Sail Date: July 2018
Our family enjoys RCCL because of the varied activities. We were 10 people (three generations) onboard and EVERYONE found something to do. All-in-All, this is by far my most favorite ship of the RCCL fleet so far. Honestly, I like ... Read More
Our family enjoys RCCL because of the varied activities. We were 10 people (three generations) onboard and EVERYONE found something to do. All-in-All, this is by far my most favorite ship of the RCCL fleet so far. Honestly, I like the big ships. I like the buzz of activities and the choices they offer. I understand some people don't like the number of people. Truth-be-told you only "feel" the number of people on the first morning if you choose to go to the Windjammer. For disembarkation, if you're smart you can avoid the crowds. Do one of two things: 1) Keep your luggage and get off at the first call in the morning... around 7:15. 2) Schedule a late flight out, enjoy breakfast and find a place to relax, (play some games) drink some coffee and wait out the crowds.. We got off at 10:00 and there was NO line, no backup to get luggage or go thru customs. Call an Uber (they are waiting close by) or take a cab.. tons available. This was my 2nd time on the Allure. We particularly like it because the food happens to be superior than other RCCL ships (I've been on Liberty 3x, Freedom, Oasis, Harmony and Allure 2x). Our cabin stewardess was just AMAZING. Our bed happened to be very hard (like a board). She brought me a topper but it wasn't enough. She found me an egg crate foam topper that just was OVER-THE-TOP amazingly comfortable. She went out of her way to help me feel more comfortable. The food was again terrific. They have changed the menu slightly (I think one less entree choice) from two years ago, but the selection every night was terrific and they still have their "classic" menu of standards that helps people find a good alternative every night. I have never seen a crew try harder at dinner (this was my 20 something cruise). I must admit, that the shopping has changed over the years. They used to have many clothing choices (Tommy Bahama, etc). Now they have THREE purse stores (Michael Kors, Kate Spade and Coach) but absolutely NO place for a WOMAN (not a teen) to purchase a bathing suit bottom (yes, I forgot mine and I'm most definitely NOT a teen body!) I understand they must adapt to trends, but please... give us some adult cloths again! The ship was immaculate. All of the sports areas were super clean and plentiful of balls, etc). I was a little disappointed that the entertainment (Mama Mia! and the Water Shows were so "front end" loaded. The Mama Mia! show was only the first three days, of which we were at sea, busy with so many activities for two of them). We had tickets for the first night 10:15PM water show but there was lightning so they postponed it.. Unfortunately, they made it at 8:15 on the 5th night but we had late dinner seating... IDK why they didn't make it a late show since we were scheduled for a late show. In my opinion, the Mama Mia show should be more spread out (maybe there are behind the scenes reasons why they don't). It's too hard to do so much in the first three days! I also hated the fact that they open the seating up to ANYONE and if you're coming from something else and are not ready to claim your seat, you cannot get a seat). Their reservation system MUST be fixed. Either hard tickets or a better check-in system because we had tickets to a 10:15 show... we were coming from the late seating for dinner and there were NO seats left. Same thing for the late night comedy in Studio B. Why bother with reservations, if you're not going to honor them??? One thing that really stuck me was the kiosk style at the promenade. The aggressive nature of some of the sales people made it almost uncomfortable to walk the promenade if you don't like being approached. I've NEVER seen RCCL push the drink package like they did on this trip. Light up cups, people walking around with flyers, etc. Here are a couple of very important thoughts: 1) download the app. You can check in (there is one bug but hopefully they've fixed it). But more importantly, you can carry your phone (important for pictures) and literally look for a moment-by-moment list of things that are happening by category or by time. It's an amazing lifesaver! 2) If you're in a group and have any hopes of finding your family, bring walkie talkies. I have the ones that have lower and upper channels so NO one is on your channel because you have about 140 to choose from! 3) Make your entertainment reservations AS SOON AS they are available online. If you wait, you will not get tickets Read Less
Sail Date: January 2018
I like getting so far out to sea that I cannot see land in any direction.. for a long time. To me a cruise doesn't need to be a worldly affair centered around drunkenness, glitzy shows, or other things that I'll regret later on. ... Read More
I like getting so far out to sea that I cannot see land in any direction.. for a long time. To me a cruise doesn't need to be a worldly affair centered around drunkenness, glitzy shows, or other things that I'll regret later on. Some smaller ships, even yacht-size.. especially the ones with big sails like Windstar ships have really turn me on, but other times when I want to read or rest it just doesn't matter. The people were nice and professional they did their jobs well. I went to the nice restaurant once--wasn't motivated. I think I enjoyed the chatting, the exploring cultures and meeting the Nationals away from terrorist shops/bars/casinos.. the most. Getting in and under the turquoise waters is always a must. Surfing waves, casual conversational prayers of friendship, and sailing a small boat also helps me. Refreshing, rejuvenating, revitalizing! I choose a 1 to 3 week cruise (And help others find them too) when the kids are in school (important)..even though I like some kids a bit. In some locations a 1 or 2-day connected train-tour attached.. never hurts the cruise. The pool, the gym, the jacuzzi, the jet skiing, the top deck lounge with breeze, the lobster with crab meat, the papayas, the scuba, the snorkeling, the quiet southern and eastern Caribbean beaches -- that's why I sailaway. Read Less
Sail Date: November 2017
The best if you go for the first time, but once you have been there you will fell that you can get better experience in a new ship. the entreteiment is the same so no mather if you go to diferent location. The food is grat, the service ... Read More
The best if you go for the first time, but once you have been there you will fell that you can get better experience in a new ship. the entreteiment is the same so no mather if you go to diferent location. The food is grat, the service great as well. The ship looks old in the cabin. I really like royal caribean cruise and I hope have another cruise soon. The next time I will try a diferent ship. If you go 2 times to the same cruise the felling is less satisfied than the first time. flow rider is the best attraction it should have 4 or 3 of them becouse so many people in the line. you have to waite like a 45 minutes to be able to ride 2 minutes. conclution: food (great) location (great) ship (is great but could be better) Price (great) cabin (is the same have balcony or the cheaper ones) entreteiment (good but is allways the same) Read Less
2 Helpful Votes
Sail Date: June 2017
This was a family reunion cruise selected by the family member organizing the trip so I didn't have any input on which cruise line, boat, sail date, amenities, etc. However, with that said, she selected a cruise ship that I think ... Read More
This was a family reunion cruise selected by the family member organizing the trip so I didn't have any input on which cruise line, boat, sail date, amenities, etc. However, with that said, she selected a cruise ship that I think worked for all. We had family members who couldn't walk due to a recent foot surgery or were very athletic and worked out every day. We had all ages and interests. There really is something for everyone on this ship. I had my three kids, (13, 12, 7) and they were busy the whole time. They loved the swimming, especially the whirlpool, the rock climbing, zip lining and wave rider. My daughter (7) was too small for the wave rider and the zip line. She did participate in the kids club but preferred to be with us vs. the club which felt a little more like day care service than I would have liked. The entertainment was great and offered a real variety every night. I especially liked that they had a comedy show one night for all ages. I liked the DreamWorks character touch. It makes it feel a little bit like a Disney experience without the Disney cruise price tag. Some tips that I would suggest - don't get the soda or drink package unless you plan to drink.... a lot. There was water, juice and coffee for free at all times in certain locations and even though we only purchased two soda packages, we had 3 cups in our room to fill soda from any soda machine on the boat. My kids don't drink enough soda to each have a separate package, so if your kids are the same, I would just get one for them all to share. Soda in the dining room is complementary. Also, we brought our water bottles with us and just refilled them vs. paying $2.50 / bottle water. They do have a refrigerator in your room, which is nice to keep drinks cold. Wifi - I would suggest purchasing just for one device unless for some reason you have multiple people that need to be on at one time. It's easy to log off one device and connect the other device so it doesn't make sense to pay for more than one device. Dinner Dress - when I used to cruise, dinner dress was a BIG deal. Everyone would get really dressed up - especially on formal nights (usually 2 during week long cruise). However, I was surprised on this trip to find most people in shirts and shorts in the dining room at dinner. I only saw one person wear a tux on formal night. I think in general, people are going more casual, but it was more casual than I even thought. Save yourself a whole second wardrobe and go more smart casual! Fitness - they have stretching and abs every day for free. Any other classes like spinning, zumba or yoga - you have to pay for. This was disappointing for me as it's just one other way to "cha ching". In my opinion, this should have been complementary. That being said, the gym on the ship is nice and doesn't smell. There is plenty of equipment to go around so no one was waiting for anything. The shopping on board the ship is just ok. They had a Kate Spade and Michael Kors for purses and a jewelry store and a couple generic shops for clothing. The selection was ok, the special items they brought out at night was typically purses and watches. One caution is to research before you buy. My son purchased a watch thinking he got it for a steal to only find out that it was $40 cheaper online. We went back and they honored the lower price, but I'm guessing most people don't know to look for this and they capture people making spontaneous purchases. The jewelry store was nice but I was surprised they didn't have any "cruise" type jewelry. I wanted a cruise ship charm for my daughter and they didn't have any charms... at all. So unless you want a watch, purse, or jewelry, there really isn't much for you there. One other nice thing is food allergy. My husband has a gluten allergy and they were very accommodating. In the general buffet area (Windjammer Cafe), they had an entire section of just gluten free foods. Although they didn't offer a gluten free version of everything on the ship, I was still pleased with the selection they did have. Also, the Udi's cookies that they had in the promenade cafe were better than the cookies on the boat. Even my kids were always dropping in there to get some because they preferred them over the ones they make on the ship. Sometimes it's not obvious that they offer a gluten free option so make sure you ask. We found that they can make a gluten free pizza, or have GF cookies, bread, etc available.. you just have to ask for it. Excursions - this was a bit of a frustration for me. I've been on cruises before and taken these excursions and they all typically are more of a let down afterwards considering how much you pay for them upfront. I wish that the cruise line would allow reviews for each of the excursions so you can get feedback on which ones are "worth the money". I also feel that they are way overpriced. One excursion for a family of 5 could cost me over $400 and last only 2 hours. RC needs to do a better job working towards volume vs. price point. People still purchased excursions but I am confident it was less than half of the people on the boat. They would make more on volume alone if they were priced more affordable. The one thing I will say is that it is cheaper to purchase beforehand. We purchased a couple excursions the day of and paid a few dollars more / person as a result. However, for me, I would rather pay a little more for something I know they want to do then to have purchased beforehand and it was something they later changed their mind and decided not to do. The only excursions we purchased were at their private island in Labadee. It was the water slide and the aqua sport. They aqua sport was worth the money, not so sure about the slide but mostly because they were only able to go down the slide a few times since the lines were so long. One other point to note, they tell you not to get off the boat early if you don't have excursions but in Labadee, if you don't, you may find yourself without a chair in the shade. We had to walk around for 30 minutes before finding one chair in the shade under a tree. Read Less
2 Helpful Votes
Sail Date: April 2017
It's was our first time sailing with Royal Caribbean. We've sailed with NCL 3x, and 1 with Carnival. Firstly, this was the most beautiful cruise ship that I've seen compared to our previous ones. Embarkation was amazingly ... Read More
It's was our first time sailing with Royal Caribbean. We've sailed with NCL 3x, and 1 with Carnival. Firstly, this was the most beautiful cruise ship that I've seen compared to our previous ones. Embarkation was amazingly fast and smooth (literally, less than 30mins). We were on the ship by 11am! Room: we got the extra large balcony 11th floor. Michelle was our housekeeper. She was nice and worked really hard. However, the first impression of the room, I was repulsed by the strong urine odor in the bathroom. The closest had many hand prints and streaks on it. Michelle, told me that there were previously teenage boys in our cabin therefore it might be the reason to the smell. I carried disinfectant wipes and wiped down everything once more, but the bathroom (urine smell) near the toilet bothered me many days. Michelle, helped pour bleach in the bowl but after awhile the smell returned. Restaurants: 150 had the best foods I've ever had in my life! The sea bass was so so amazing! We dined also at Chops Grill (it's decent 7/10). But the service and food at 150 definitely left an everlasting impression. My favorite was the 6 types of salt to sprinkle on the bread and butter. Our server Shalone was so kind, he made the Tuna Tare Tare at our table side. During he would share with us about his family, and ask us about ours as well. He just had a genuine charm to him. It was so nice that our last night we returned to 150 again. This time we had Milos. Milos was also very nice and accommodating. For example, I saw a table across with a plate of blueberries/strawberries. It was not on the menu but he made sure to get a plate for me as well. Gym/Fitness: Very spacious and state of the art machines. Of course majority of the patrons were very attractive cruise performers. I was told they are required to work out minimum 5x/week on their contract. Anyhow, the fitness fell short of my satisfaction. I take classes for the past 11 years (boot camp, step, body pump, insanity etc). They offered body sculpt for $35/class (approx 45 mins). NCL offers classes similar to body sculpt for free. But I was willing to pay. I signed up for 2 classes. The first one was taught by Fabio and it met the standard for this type of class. The 2nd time it was taught by Harold (one of the head fitness person at the gym) the format was purely cardio no weights (I prefer interchanging cardio/weights). It was similar to insanity, however the instructor did not offer any modifications. There was 3 of us, and one participant was struggling a lot throughout the class. I was disappointed that the instructor did not offer modifications for the participants. After the class, we signed the receipt and I was just not happy with the format by the instructor. I did not add a gratuity to the instructor's hand written the line with the word "tip" next to it. His face and entire attitude completely change. He went from friendly to ignoring me and no more smiles. I don't like complaining but it bothered me so much I approached customer service. I felt the instructor should have offered modification for the participants. Considering the huge age gap and fitness level. Mariam at customer serviced helped me and returned with a verdict. They do not offer refunds because for the reason that the class was too challenging. And the only compensation would be to join a stretching event (free to all cruisers) later. I was mildly insulted. They were under the impression that I went to a hard class and complained it was too hard. But what I was trying to state is that a good fitness instructor will want the participant to be safe and gain the most out of the workout by making modifications. Anyhow, I was disappointed but nothing else can be done. Kids Club: Amazing! My 4 year old son loved the activities. I was surprised how the club was able to accommodate for 1500 children on our cruise ship. There was the science lab also and art studio. My 1 year old toddler went to the baby cruisers ($6-$8/hour). The sitters did a terrific job with her as well. Overall, I loved it minus the gym class experience. Read Less
4 Helpful Votes
Sail Date: March 2017
My time dining with Rolando was superior and lady for housekeeping when beyond what was epected. Was not impressed with the dining in the 150 cafe. Service did not equal that provided in My time dining. Also had a steak that was tough ... Read More
My time dining with Rolando was superior and lady for housekeeping when beyond what was epected. Was not impressed with the dining in the 150 cafe. Service did not equal that provided in My time dining. Also had a steak that was tough and not tasty. Staff at the services desk could not help you with changes due to the number personnel on board. Missed shows that we would have loved to attend. Asked service desk to change dinning time so we chould attend the show and was told that they did not have authority to do that. That we had to talk to a manager but at this time there were no managers available. Overall, the ship was very clean and was very nice. Central park and the flowers and the ferns were very beautiful. Also liked the non-smoking side for the gaming room, Entertainment and activities were rated low because we could not schedule them. The shore excursions that we wanted were all booked. Tried to book the excursion on the first day at sea and was informed that they were already full. Read Less
1 Helpful Vote
Sail Date: February 2017
We have a group of 60 mature travelers, from first-timers to veteran cruisers. Picked Allure of the seas because of the itinerary and newness of the ship. Everyone enjoyed the cruise. The ship is pretty advanced with digital technology. ... Read More
We have a group of 60 mature travelers, from first-timers to veteran cruisers. Picked Allure of the seas because of the itinerary and newness of the ship. Everyone enjoyed the cruise. The ship is pretty advanced with digital technology. Wi-fi plan is relatively inexpensive ($70 for 7 days cruise and can be shared, versus $199 for 250 minutes in another cruise line). It could be better if there is free LAN available for passages to text each other on the ship. In a big ship such as Allure, you can get lost pretty easily. But there are plenty of interactive displays on each floor to guide you for what to do, where to go, etc. It could be better if staff at check-in would offer a deck plan or some info about these displays. Food at both the buffet at Windjammer and the main dinning room were above average in quality and variety. However, they were not piping hot and seemed to be lukewarm at best. Service is average. Wait staff forgot to offer fresh grounded pepper, mint jelly, and horse radish for salad/seafood, lamb, and prime ribs. They were too busy to remember to refill our water glass most of the time. But they remembered to bring bread-sticks every day once they found out we liked them. We tried and liked the Flowrider and the Zip line. We didn't have a chance to climb the rock wall, though. Saw kids were having a lot of fun at the mini-golf and the splash zone. Spa service is available for a fee. It could be better if basic stuff are provided (sauna, steam room, shower) at the fitness center. Sauna/steam room is available for $30 for a day-pass. Gym equipment are new and abundant. But towels there were stinky and needed to be replaced more often or find a new way to sanitize them. TV service in the room was bad. We couldn't turn off the TV the first night and had to cover it with a bath towel. The remote control needed a new replacement. TV receptions were bad most of the days. Same shows/programs on CNN and HLN were repeated on a second day. Only CNN and HLN were offered, no Fox news or BBC. Cruise line should not be so political and biased. To look for daily activities on TV, remember to look under Cruise Compass. Entertainment was fantastic. We were amazed at the production shows (Mama Mia, the Blue Planet, and the aqua show). But the stand up comedy shows were disappointing. Reserve your shows early. The Aqua show were cancelled because of high wind. A lot of people didn't get to see the show and regretted it. Read Less
Sail Date: February 2017
This was our first time cruising as a husband and wife. We had a great time. Staff was always friendly. Embarkation was quick. We were on the boat by noon, in our room by 1 and had our luggage by 1:30. The ports were beautiful and the ship ... Read More
This was our first time cruising as a husband and wife. We had a great time. Staff was always friendly. Embarkation was quick. We were on the boat by noon, in our room by 1 and had our luggage by 1:30. The ports were beautiful and the ship was nothing short of amazing. The service was great in our stateroom. We always had a clean room. The main dining room staff was great too. Never any complaints from us in terms of the service. The only complaint I did have was regarding the food in terms of quality. Don't expect a good steak unless you want to pay an up charge. My husband ordered the New York strip on the regular menu in the main dining room and it was disgusting. It was white in color and a tough piece of meat. He rarely turns down steak when its in front of him and it was nothing short of not edible.There were a few times our food came out cold from the kitchen which got disappointing after a while. But other than the steak and occasional cold food, everything else was very good. The entertainment was great. We loved the Schooner bar. We sat in it every night and listened to Matt Ganim play the piano and entertain. Overall, we had a great time and already have another cruise booked with Royal Caribbean for next year! Read Less
2 Helpful Votes
Sail Date: December 2016
We booked this cruise as a 60th birthday celebration for two of us and for our friends 51st wedding anniversary celebration. The Allure of the Sea, is a beautiful upper end cruise ship, with lots of variety in shops like that of Michael ... Read More
We booked this cruise as a 60th birthday celebration for two of us and for our friends 51st wedding anniversary celebration. The Allure of the Sea, is a beautiful upper end cruise ship, with lots of variety in shops like that of Michael Kors,Prince Green and other more sophisticated taste in shops. A floor level with a variety in casino's and poker championships with smoking allowed. Cabins were spacious and well attended. Our cabin had a lavender scent which was soothing after being on-shore for exciting excursions Dining rooms and servers were first rate and entertaining, Kershan and Imade were funny and did magic tricks to entertain us while we waited on our dinner to be ready. Ports and Shore excursions were easily accessible, lots of Royal Caribbean stores on port. On board entertainment was great from the jazz bands to the comedy of Jeff McGraff. A very relaxing and enjoyable cruise to unwind and de-stress from life's normalcy. Read Less
2 Helpful Votes
Sail Date: November 2016
Several friends recommended Allure of the Seas and we wanted a short get away and since we live on South Florida, this was a great short vacation. The ship was beautiful and you have plenty of to do the entire cruise, never a dull ... Read More
Several friends recommended Allure of the Seas and we wanted a short get away and since we live on South Florida, this was a great short vacation. The ship was beautiful and you have plenty of to do the entire cruise, never a dull moment. The staff was very friendly and courteous to us, making sure we had a great experience. I think that overall the dining, entertainment and activities available in this ship were very good and I am sure it met most people expectation. There was something for all aged group and the staff make sure that at the end you had Fun. The staff make sure to keep all areas clean and encouraged hand sanitizing to prevent people from getting sick. In a ship with over 4000 passenger that was a tremendous task to accomplish but it payoff no one got sick. I will definitely recommend this cruise line to my friends. I think they have great new ships, great interesting destination ports and above all good customer service. Read Less
Sail Date: November 2016
The thing that most caught my attention was the staff. We encountered very helpful, professional and passionate staff. They were very friendly which made our stay more at ease and enjoyable. There were loads to do all day on the ship and ... Read More
The thing that most caught my attention was the staff. We encountered very helpful, professional and passionate staff. They were very friendly which made our stay more at ease and enjoyable. There were loads to do all day on the ship and the activities varied from spa treatments, sport activities, very interesting seminars, water sport activities as well a broadway style shows and las vegas style concerts in the evenings. There is something for everyone. The food was very good in most restaurants especially the main restaurants with loads of varieties for breakfast, lunch, dinner and snacks. The ship is huge and there are different 'Neighbourhoods' to enjoy different aspects.There were loads of shore excursions to choose from per port, my favourite one has to be the one in Labadee Haiti, we chose the Historic Walking tour and the Amiga Island. The only drawback was the price of the beverage packages, they are too expensive for what they are especially the non alcoholic ones. Read Less
14 Helpful Votes
Sail Date: April 2016
Family of four, including 2-11 yr olds Spring break. 4th cruise with previous experience being Celebrity and Norwegian. To start off our family enjoyed this experience. Now I'll share the highlights..... Embarkation was hassle ... Read More
Family of four, including 2-11 yr olds Spring break. 4th cruise with previous experience being Celebrity and Norwegian. To start off our family enjoyed this experience. Now I'll share the highlights..... Embarkation was hassle free. We arrived about 11:30 and was on the ship within 45 minutes. Our rooms were ready around 1:00. The ship staff was consistently pleasant and helpful. I will start with the one and only negative. The food in the buffet is horrible. The same offerings were provided daily, the buffets design leads to long lines and insufficient seating spaces for the large number of passengers. There is a gluten free section. While complimentary food offerings are provided thoughout the ship, it's typically mini versions of the bad buffet. If you want an omelette, the MDR or the restaurant offers this. Johnny Rockets also provides free breakfast. The main dining room did well, as well as Giovanni's the specialty restaurant. We did have free lobster in the MDR one night. As a norm Lobster, surf and turf as well as Filet Mignon are offered for an additional fee daily. Now to the good stuff... I was impressed with the the ships design and the creativity with emulating neighborhoods. Although we were at capacity it didn't feel crowded. There is a variety of activities available for all. To ensure you maximize your free time reserve all of your activities before you board. If you don't do so you may spend an inordinate amount of time waiting in stand by lines as early as 45 minutes in advance. My husband became a flow rider junkie and we pretty much lost him to that activity the entire cruise. The pool area is a highlight with the area divided into quadrants. On Sea days you should get your chairs early but they are plentiful. Hold onto your beach towels because they post you will be charged 25.00 if you don't return them. Smoking is allowed outside on one side of the pool. The hot tubs are plentiful and spacious and I didn't experience the typical kids crowding the hot tubs. The Solarium area reserved for 16 and over is quite nice and spacious. The spa area is on the lower floors and has no natural light. I would normally purchase day passes, but with no sunlight it was not a consideration. Since you typically gain a few pounds on a cruise I began my fitness and eating regime early. There is a nice fitness area and a running track on a lower floor that allows freedom to exercise without running accidentally into other passengers. Entertainment was quite enjoyable. Mama Mia and Blue Planet was nice. There was an a cappella group that I could not enjoy because the theater was freezing. Kids loved the ice skating shows. The comedy show was excellent. Additional offerings include ice skating (watch the schedule as 50 people can skate for every 30 minute session) adult and children's movies on the big screen, a nice casino (smoking and non smoking) karaoke and several venues for listening to music and dancing the night away. This can be a success as long as you know what to do when...you could end up extremely frustrated without doing some homework and planning in advance.. I waited to purchase the premium drink package and got it for a 20 percent discount one week prior to the cruise... Labadee was a bust because the beach is rocky and the water is frightfully dirty and I don't need to ever go there again -Jamaica and Cozumel were magnificent. I would recommend this cruise to those that want to have a good time and have options. Read Less
Sail Date: April 2014
So we just came back from our cruise on the Allure of the Seas, I have been on 2 other RCI cruises while my girl friend had not, this was her first cruise and I enjoyed them, more than the Allure. 1st, the food was good, NOT Great and I ... Read More
So we just came back from our cruise on the Allure of the Seas, I have been on 2 other RCI cruises while my girl friend had not, this was her first cruise and I enjoyed them, more than the Allure. 1st, the food was good, NOT Great and I noticed that the food in the Windjammer seemed sparse to what I had enjoyed before. Please, there is lots to eat but I thought the variety was limited on this ship. The wait staff was very good in the Dining Room but I have to agree with others who took this cruise, the Staff in the other FREE Restaurants and Cafe's seemed annoyed when you asked them for something. I overhead 2 people that worked on the boat talking about how much they hated their jobs and couldn't wait until their contract was up and that everyone else felt the same way. It certainly seemed that way. The Cruise Director was good I thought and some of the entertainment was Very Good BUT some were Very Bad. They had a young band trying to play Motown, while the singer read the words from a song sheet. We didn't stay there very long. NOR should you, if you like Motown. Comedy Night very funny and Chicago was just OK. The Staff that checked you out at the stops and back in were not friendly at all. My girlfriend got lost while we were in St. Thomas and when she went back to the boat, they made her wait for 3 hours in the heat and never offered her anything to eat or drink while they " supposedly" checked her out I don't know why this ship has such a morale problem but it is very evident and not like other RCI ships, maybe it's the Captains fault. Bigger is Not Always Better !!!! All in All, the ship is nice, the food ok but the service is definitely lacking, especially if you've cruised RCI before.   Read Less
Sail Date: April 2014
Positives: 1. The ship is beautiful. Cabins are better than on any major lines (larger, well designed, without external noise). The neighborhoods across ship are great: very nicely decorated. 2. Super clean on every step. 3. The biggest ... Read More
Positives: 1. The ship is beautiful. Cabins are better than on any major lines (larger, well designed, without external noise). The neighborhoods across ship are great: very nicely decorated. 2. Super clean on every step. 3. The biggest shows are super. This includes the show Chicago, Ice Skating Games, Aqua show, Blue Planet. Comedy is OK. 4. Food in the main dining room was exceptional (comparable to Celebrity, which also tends to have superb food). Food in Solarium Cafe and Windjammer was very good. The choices on Boardwalk tasted surprisingly well. 5. We did not run into any major lines: embarkation was very fast, no wait getting to ports, some small wait sometimes for dinners (worst case was once 15 minutes) Negatives: 1. Lack of positive attitude, Everybody is "just doing their job." Very different from Liberty, Serenade, Voyager, or Princess cruises, where positive attitude was obvious. 2. While the big shows were spectacular, other types of entertainment were not exceptional: first-time cruisers tended to like the cruise director, but those that have been on other cruises uniformly described him as below average. Quality of music across ship was not exceptional, singers in the bars not exceptional, some just poor. 3. The fitness activities comparable to Celebrity, but below NCL or many other RCI ships: very limited number of free classes (only 3 classes and they took place at 7 am). No more competitive fitness spirit, earning vitality stars. Yes, the ship has water surfing and rock climbing (like Freedom, Liberty, and Oasis), but total lack of excitement from the staff made these less attractive. Altogether, this felt like the most beautiful ship, but without the soul/spirit that other ships have. We would rather repeat Liberty, Serenade, or Voyager where enthusiastic attitude of the whole crew makes the whole experience so memorable, rather than repeating Allure. Our heuristic is now: for shows/entertainment, it is difficult to beat NCL. Service is best on Princess, followed by some Celebrity and some RCI ships (Serenade, Liberty, Voyager).   Read Less
Sail Date: September 2012
This cruise was off to a bad start when a 21 year old girl "fell" overboard and the search for her was unsuccessful. My wife and I cruised with another couple, and we had reservations for the late night comedy show (which was ... Read More
This cruise was off to a bad start when a 21 year old girl "fell" overboard and the search for her was unsuccessful. My wife and I cruised with another couple, and we had reservations for the late night comedy show (which was absolutely hysterical). The show, however, was interrupted by the Captain's intercom on several occasions. Unbeknownst to us, they were searching for a 21 year old girl, even repeating her name a few times which I believe was Ariel. I remember the next morning at 7:30am, the wife and I were JUST about to set foot on the elevator when the announcement came that we were not docking at Nassau, Bahamas and that a girl had indeed fallen overboard. It was quite the ominous feeling and one couldn't help but feel deep pitted remorse for the family and situation. With all that aside, this was my 4th cruise, 2 times on Liberty, 1 time on Oasis, and this time was Allure of the Seas. I must say the biggest difference between the ships is the quality of friendliness and "laidbackness" between crew and guests. I feel there are a lot of rude crew members on Oasis and Allure whom simply have no regard for engaging in conversation, being friendly, or any sort of professionalism. This did not apply to our Head and Assistant Waiter staff (Hera and Ramonchito Ermita), as well as our Stateroom Attendant Joselito. We saw the following shows: Comedy, OceanAria, Blue Planet. We skipped Chicago and another show. I was very impressed by the 2 comedians for comedy, and I've seen OceanAria before so that's ALWAYS a good catch. Blue Planet, however, seemed amateur at best. It just wasn't too impressive in my opinion. Overall I'd give THIS cruise a 4 out of 5 stars. I did not enjoy the last 2 days of my cruise as much as I could have, as I was one of SEVERAL that I saw who got injured in some form or fashion. We played lots of trivia and sports - we're quite active on the ship and involved in lots of activities. Also, the night time "Finish The Lyric" game show was completely ruined by several drunk women and virtually the entire audience who insisted on completing the contestants' lyrics when they were supposed to remain silent. This happened about 10 times or more during a half hour game show. I still have had the best time on the Liberty, and I may suggest searching for a cruise on that ship despite knowing that the crew and staff is in constant rotation. Allan Brooks and Richard Spacey are the 2 BEST cruise directors to date. Allan Brooks is currently aboard the Allure, and Richard is on a smaller class ship with RCCL. Read Less
1 Helpful Vote
Sail Date: October 2011
To start, I don't really want people to think that I am complaining about RCCL. They have given us many years of pleasurable vacations, and was are very first cruise. This last cruise we came off of, was really just to big! To ... Read More
To start, I don't really want people to think that I am complaining about RCCL. They have given us many years of pleasurable vacations, and was are very first cruise. This last cruise we came off of, was really just to big! To start, the Embarkation and disembarkation was really good and in check.The process went very quickly as other reviewers stated before traveling. The room was ready at 1:00PM as usual. The central park balcony was very nice and pretty quiet. It was beautiful to see the trees out there and real birds flying around between the plants and trees. Also, RCCL has bird sounds piped in as well. In the evenings they have crickets chirping.We did miss the ocean balcony though. It will remind you of a hotel lobby in some respects. Are cabin steward was fantastic! The Concierge lounge and servers/bartenders were excellent as well. The entertainment on board was superior to their other ships. We met some very nice people on-board, and usually ate specialty dining each evening, since we know how the food usually is in main dining. Just what we enjoy doing and are tastes. We enjoy the intimacy and each others company more than the horse and pony shows with the food(?) in the main dining. After meeting these fine people on-board and taking in a show (comedy)we all were talking and they mentioned how RCCL main ding and food as changed over the years. We really hadn't thought it had but gave it a shot on I believe the 5th evening ( The second formal night). We were all dressed up and were really ready for main dining( 2nd seating at 8:30 ). We got to main dining maitre d and said that we hadn't been eating in main dining the entire cruise and in specialty, but would lie to enjoy are guests company on formal night. The maitre d asked us to wait. We waited for 20-30 minutes and he came back with another member of the staff, we waited another 10 minutes until he found a table for us...It's now 9:15pm. He came back and said he found a table all the way in the back by the galley( Horrible and unacceptable ), and all the way on the other side away from our guests. To top it off there was an empty table right next to our friends and the party we were mingling with and socializing. They stated to the maitre d that no one had been at that table the entire cruise, and also the server stated the same. The maitre d stated that we couldn't sit there because there was another group already scheduled to sit there! EVEN THOUGH THEY HAVEN'T BEEN THERE THE ENTIRE CRUISE. Finally he stated that we could sit there but if they came in to eat we would have to get up! I couldn't believe what I was hearing! First of all, being Diamond Plus, and if this is the way they are treating us...how are they treating others at lower tiers?? We went to guest relations to speak to someone else about this, and now it's 9:30 ish. The man there got someone on the phone in main dining and she stated that if we came back up that we would have to start with the ENTREE being that this is where they were currently at in the meal! Again, I couldn't believe this! I asked if there was any way to get into a specialty restaurant? The man got us in to Giovanni's. At this point I really didn't care where we were going to eat, but neither of us had an appetite at this point. This really was a point in the cruise where we felt that maybe we just out grew Royal Caribbean... Who knows? The main( Adult Pool ) was horrible as well. We like the location better than on other ships, but they need to figure out how to make it a full pool like other ships, instead of a Large Whirlpool, like others have mentioned in reviews. The food in specialty restaurants( Excellent ) The Rita's Catina ( Fun and Worth the extra cost ) The show on the back of ship we never saw because it was either always raining and forever rescheduled or the divers were always getting hurt. We here it's good. Very good and pleasant. Read Less
Sail Date: May 2011
Loved the Allure, absolutely beautiful ship, almost too many things to do. I would definitely consider a two week cruise on this ship. A few things have changed. Food wasn't as good as on others ships (in my opinion). I almost felt ... Read More
Loved the Allure, absolutely beautiful ship, almost too many things to do. I would definitely consider a two week cruise on this ship. A few things have changed. Food wasn't as good as on others ships (in my opinion). I almost felt as though it was intentional to get you to to try the specialty dining (which I did and Chops was AMAZING!) Coffee was horrible, but of course if you want to buy coffee.....No more entertainment in the dining room. The waiters use to sing on Italian night and dance on Caribbean night, but no more :(They cater to smokers! Many more venues allow smoking. They try to say one side is non-smoking but c'mon, it's smoke! My friend couldn't enjoy her balcony because she was flanked by chain smokers. Boleros seemed like a nice lounge, but I couldn't stand the smoke for more than 5 minutes or smelling like smoke when I left. Same with the Solarium, one side is smoking. Get the gist? If it's going to stay this way, RCCL needs to upgrade it ventilation system, because it stunk, pun intended. If all of that isn't enough...they did away with the clothes line in the shower!!! What's up with that? :) They did add a leg shaving bar! Those are the few cons, the pros way out weigh them. Kids club or Adventure Ocean was amazing. My 4 1/2 year old son loved it. Central Park was awesome, Service was awesome, the boardwalk was awesome, the location of the venues made more sense and therefore the layout flowed a lot easier. Easier to memorize the ship and venues even considering the size. Never felt crowded. The running track runs the length of the ship and is on it's own deck so you don't have to fight the casual strollers, brilliant! You don't have to wear life jackets to the drill! Solarium is beautiful. They even used it as a back up disco one night when the teens were in the club. Photo system is a lot smoother. Embarkation and Debarkation a piece of cake. You can make free video messages in the "on air" lounge and email them to friends and family, telling them what a blast you're having.All in All, a wonderful vacation. Looking forward to the next one! Read Less
Allure of the Seas Ratings
Category Editor Member
Cabins 5.0 4.4
Dining 5.0 4.1
Entertainment 5.0 4.5
Public Rooms 5.0 4.5
Fitness Recreation 4.0 4.3
Family 5.0 4.3
Shore Excursion 4.0 3.9
Enrichment 4.0 4.0
Service 5.0 4.4
Value For Money 4.0 4.0
Rates 5.0 3.9

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