126 Royal Caribbean Allure of the Seas Cruise Reviews for Family Cruises to Caribbean - Western

We were a group of five travelers. My husband and I and adult children. The Ship: Beautiful but starting to need some updating. Furniture in common areas is starting to age. Cabin: We had a Central Park Balcony. The location was ... Read More
We were a group of five travelers. My husband and I and adult children. The Ship: Beautiful but starting to need some updating. Furniture in common areas is starting to age. Cabin: We had a Central Park Balcony. The location was great. Our A/C didn't work very well. We called and it was fixed and then worked fine. Excursions: Four of us signed up for an excursion with RCCL. The excursion was described as eight hours with six hours of travel time. I figured that meant two hours at our destination. We received notice that we would only have 30-45 minutes at our destination in a note attached to our excursion tickets. One of our group that stayed back told us that RCCL put our group on the last ferry to leave headed for Playa Del Carmen. RCCL needs to take a look at logistics and prioritize to accommodate participants of lengthy excursions. We ended up with about an hour at our destination because the tour company did a great job, but RCCL dropped the ball on this. I'm glad the ship went to Costa Maya, which we love. Get away from the port (tourist trap) and take a taxi to town. It is my happy place. We took a private tour to a resort/beach in Roatan and didn't leave the ship in Nassau. Food/Drinks: The food is fine, but not as good as in years past. Gone are the free tastings before heading to dinner. I also wish there were more venues included, I'm tired of having to pay extra for every little thing. We did have one specialty lunch at Sabor and it was fabulous. We bought the premium drink package and I wouldn't buy it again. I felt obligated to drink a lot more than I normally do to take advantage of the unlimited drinks. Also, with four port days (although we stayed on the ship during one) and having a lot of activities planned, it was hard to get our money's worth. Entertainment: Excellent!!!! We saw all of the shows and they were very good with one exception being one of the Headliners, however, that is personal preference as I overheard many people had liked it so I won't mention the entertainer. Service: We had excellent service from all staff members we encountered. Internet: We didn't buy internet service. Using the internet cafe to check in for our flight cost us $10.00 for one hour of use. There are no more pay by the minute options. Overall: In an attempt to making cruising for everyone and create bigger ships with more activities, some of us long time cruisers are left behind. I miss the ShipShape program (I think that was the name) events where you collected bucks by doing activities and earned RCCL swag. I miss getting a gift when I cruise as a thanks for being loyal, but overall, cruising is still a great way to travel. We didn't use the gym or the spa. I noticed many of the group exercises classes in the gym have a fee. We picked this cruise mostly for the great itinerary. Read Less
Sail Date March 2019
We are a family of 3-mother in her 50's and 2 adult daughters in their 20's. This was our 17th cruise-I believe our 4th on RC. Overall the Allure was the best vessel we have sailed on. It has a magnificent design with lots of ... Read More
We are a family of 3-mother in her 50's and 2 adult daughters in their 20's. This was our 17th cruise-I believe our 4th on RC. Overall the Allure was the best vessel we have sailed on. It has a magnificent design with lots of light and interesting open areas. Our favorite locale was Central Park on deck 8. That being said, our experience on this ship was average. Most staff interactions were average to below average. The general demeanor of the staff seemed to be indifference and at times unpleasant. Notable exceptions included our assistant waiter on Deck 4 Neeraj-who consistently aimed to please with great effectiveness and who sincerely contributed to our dining pleasure, and our Stateroom attendant for cabin 6196: Pande-who was very amiable and extremely hard working. Many staff seemed to be helpful in a begrudging way. Staff morale seemed fair at best, perhaps they are under too much strain from the sheer size of the passenger load. THe food was average overall. We did the 3 evening specialty dining package at the sushi restaurant and Park 150 (twice). THe food was excellent in both of these venues. However, in Park 150 the service-while obviously well intended and pleasant was extremely disorganized and slow. We waited over one hour to order our dinner at Park 150-this was excessive-despite the pleasing nature of all the servers. We enjoyed the jogging deck on 5 and the spacious outdoor ares on Decks 14 and 15. On only one occasion did we find it difficult to locate 3 available pool chairs. We enjoyed the DIamond Lounge-most evenings and found the atmosphere to be quite pleasant. We had an ocean facing cabin-which was well designed Read Less
Sail Date February 2019
We wanted to celebrate our 55 anniversary with my daughter, her husband and two teen age boys. We took three cabins on the same floor and were able to have dinner together every night. The service on the ship was outstanding. The staff ... Read More
We wanted to celebrate our 55 anniversary with my daughter, her husband and two teen age boys. We took three cabins on the same floor and were able to have dinner together every night. The service on the ship was outstanding. The staff was cheerful and helpful. Our room stewardess was funny and hard working. Tess could not do enough for us. The servers we had in every restaurant, whether specialty or buffet style were professional, polite and efficient. We only used the ship's excursions in two ports since we are very familiar with the places we stopped. Our grandchildren were very happy with the choices. Being teenagers, they liked the freedom to roam the ship and choose their activities. The food, for the most part was better than we expected, although the steaks and "prime rib" were not up to the rest. The furniture in the dining rooms shows their aging and needs replacement. Chairs have slits and cracks in the seats and the stuffing is coming out. The shows were fabulous and we had no problems getting seats even though the ship was at capacity. There was one negative. I had an UL approved surge protected extension cord because the cabin did not have enough outlets for us to recharge our phones, watches, Kindles and Ipads. The ship confiscated the cord and did not return it until we disembarked. I have used that same cord on a number of other cruises including 2 with Celebrity and Regent, Oceania and Viking. Read Less
Sail Date December 2018
We had several big hiccups on this cruise. Firstly when we made the final payment for our room the RC agent changed our room somehow in the computer from a six person balcony room to an ocean view. We were quite upset when we got on board ... Read More
We had several big hiccups on this cruise. Firstly when we made the final payment for our room the RC agent changed our room somehow in the computer from a six person balcony room to an ocean view. We were quite upset when we got on board and it took some time to find out what happened but guest services finally figured it out and they gave us a credit towards our next cruise. I have to commend guest services. They were beyond amazing and went above and beyond to help out. I want to give a shoutout to Ligia, Jenny, and Claudia at guest services they were awesome. The next disappointment was our excursion we were really” looking forward to in Roatan was cancelled. (3 snorkel stop). There was no other choices for a snorkel only tour. We ended up doing one that had a beach and snorkel. They put us on a terrible old school bus that kept breaking down. Then the beach was not nice at all. We complained to the excursion desk and they refunded us most of our money which I was really glad about. I have to say the staff overall was amazing on the Allure. We are vegetarian and I have many food allergies. The dining room staff went out of their way to make sure we had amazing food every night. The food was overall superb on the Allure. There were several new gameshows that we really enjoyed and we also enjoyed the 50’s and 60’s night which was a little different this time. Some of the cruise director staff I have to mention as they were amazing, Flavio from Brazil and Japan, Claudio from Brazil, Fernanda from Mexico, Roz from Romania and (I am going to spell this one wrong probably) Ohana from Romania and I can’t forget Clemente from France. They were all super fun. We were a bit disappointed in Jimmy the cruise director. We felt like he was not around and involved as much as the other cruise directors we have had on RC. When he was there he was fun but we felt like he was just absent for half the cruise. They had a lot of great Trivia which we loved. The flash mob was awesome as usual. They had the Find the Nations Scavenger Hunt which is always a lot of fun because you get to know so many staff due to this game. One other complaint RC has reduced the size of their pina colada glasses. Why RC? Why? Overall we had a good cruise. We were super happy about the new gameshows and activities as much as we love the classics (The Quest which is our favorite and Love and Marriage, sexiest man competition) it was fun having some new ones like Miss Congeniality, Lip Sync contest, and the Perfect Couple. They were all super fun. Can’t wait for our next Royal Caribbean cruise!!!! Read Less
Sail Date December 2018
Went on this cruise with my fiancé and his parents and my mom. Wanted to be on the largest class as it was my in-laws-to-be first cruise and I wanted to show off as much as possible. We stayed in Miami (Coconut Grove) for 2 nights before ... Read More
Went on this cruise with my fiancé and his parents and my mom. Wanted to be on the largest class as it was my in-laws-to-be first cruise and I wanted to show off as much as possible. We stayed in Miami (Coconut Grove) for 2 nights before departure to explore Little Havana, Vizcaya and Miami beach. RCCL’s Terminal A in Port of Miami was amazing. The most seamless embarkation and disembarkation I’ve ever experienced. Top marks for that. We overall enjoyed our time. Sea days were spoiled a bit by wind and clouds on both days. Ports of call were all excellent days. Service onboard we loved was primarily the dining staff (My Time and Sabor). The bar service wasn’t great. They seem unenthusiastic and like they don’t want your patronage. Stateroom attendants were OK but also seemed to have a bit of a chip on their shoulders despite us being nice and friendly to them. My biggest revelation this cruise was that private tour operators for shore excursions are viable options and the one we did in Roatan was far superior to the other tours we have done through RCCL. There are just too many lines and too much waiting involved with RCCL tours. No reason we need to arrive in a staging area for a tour 45 min early. Entertainment on board was great - Mamma Mia was excellent. Comedy show and aqua show also very very good. As I said - overall good experience and would definitely go on this ship again. Read Less
Sail Date December 2018
We chose the Allure for our first family cruise due to the wide variety of entertainments and facilities for both adults and teenagers. We weren't disappointed as everyone in our group had a fantastic time. The teenagers met a ... Read More
We chose the Allure for our first family cruise due to the wide variety of entertainments and facilities for both adults and teenagers. We weren't disappointed as everyone in our group had a fantastic time. The teenagers met a brilliant group of peers and have stayed in touch since we returned to the UK. The adults had a great time at all the shows and in the bars and restaurants. None of us could fault the food, drinks or service at any time in our trip. Our interconnected sea view balcony staterooms were well appointed and serviced promptly at all times (well done Lobo!). The embarkation and disembarkation processes were uncomplicated and pretty efficient given the vast numbers of guests being processed. The only criticism we would have (and one that will stop us repeating this type of cruise) is that we were very disappointed in the ports of call. Although Nassau was 'ok' in that we could wander around town on our own and see some of the locality, the remaining ports were all dedicated to extracting as many dollars from cruisers pockets as possible. We ended up buying an expensive excursion to a beach club on Roatan just to get away from the incessant hassling that we experienced at Cozumel and Costa Maya. Read Less
Sail Date December 2018
I wanted to try the big ship, and it is really big, although being this big brings less focus. There is a list of things to do every day but most of it is self led or not of interest to me. We had a balcony room with ocean view, on deck ... Read More
I wanted to try the big ship, and it is really big, although being this big brings less focus. There is a list of things to do every day but most of it is self led or not of interest to me. We had a balcony room with ocean view, on deck 12. The room was adequate, and had enough room for a couch. I have been on 17 cruises and my first cruise was on the enchantment of the seas, a much smaller ship but I did like it very much, I went on the enchantment twice. I have cruised on Princess, Carnival, Holland, Celebrity, and Royal Caribbean. I found the ship to be very big, but it only had two elevator areas, the other ships I have been on were smaller but seemed to have 3 elevator areas. Less elevators leads to more walking, and more waiting, remember it is a really big ship. It seems that they decided to forgo elevators to build a park in the center of the ship called Central Park. There were some really good shows, I saw Mama Mia, went to the Ice show, and the High diving. Would have liked to see more comedy or magic shows. the comedy was in a tiny room most nights. The food on Royal Caribbean is good but not always great, our Waiters, Leonardo and Ajay, were excellent, and we enjoyed our dinners, did not see any reason to pay for specialty dining, when we were already getting 4 star meals. I could have been home eating hamburger helper. The buffet was just okay, sadly they did not make you omelets for breakfast, and they did not cook fresh hamburgers for lunch. I have seen all the ports before, so we mostly just wandered around. We did the under water sub in Cozumel, it went down 100 feet and we saw coral, fish, and a sunken ship. It was worth it. Embarkation and disembarkation were excellent on this ship hard to believe that with over 5000 people, it was the best I have had. The casino was good size and seemed to be very active. I can't say that I would want to go on this ship or another like it any time soon. I think I like the smaller ships that make things a little more organised for a smaller crowd. It is worth mentioning that the TV situation was terrible with very few channels, and the main movies of the week were documentaries, doesn't that sound fun. Read Less
Sail Date September 2018
This was our fourth family cruise and first on RCL. Our previous 3 cruises were all on Carnival: Liberty and Carnival Dream (2). We had not cruised as a family in over 5 years, opting instead for some wonderful all inclusive resort ... Read More
This was our fourth family cruise and first on RCL. Our previous 3 cruises were all on Carnival: Liberty and Carnival Dream (2). We had not cruised as a family in over 5 years, opting instead for some wonderful all inclusive resort vacations. We figured it was time to give cruising another try. Our twin boys are now 11 years old and the cruise experience would be MUCH different than it was when they were 5. Although all three of our Carnival cruises were superb, we wanted to see how RCL compared and also experience a MEGA ship. Obviously, the ship itself is remarkable. I am not sure I would insist on the same class/size ship next time, but it certainly is something that every cruiser should experience at least once. The ship itself was easy to navigate, and although we covered every corner of the ship multiple times, it was still exciting to explore even on the last night. Lots of options for activities for 11-12 year olds but one thing we really missed was the waterslide (should have chosen the Harmony). Our kids were too light for the zip line and only tried flow rider twice. A water slide would have occupied them each day for an hour or two. My kids didn't go back to the Adventurer Camp once after the first night, but were happy with the pools, lazy river pool thingy, the shows, and the ports we visited. I think they also liked learning the ship and having the freedom to explore on their own which they did a lot. It was also nice to be able to send the kids back to the room to pick up the sunscreen, or get their own slice of pizza! Overall we were happy with the RCL experience, but constantly compared it to our experience 5 years ago on Carnival. I know that the industry has changed in 5 years, so maybe it is not a fair comparison, but I can honestly say that besides the ship itself, we weren't impressed by the dining and service and staff compared to previous Carnival cruises. Like others, we grew tired of the nickel and diming, constant sales pitch for specialty restaurants and spa services - felt like walking down the beach in Roatan! Embarkation: Amazing! We arrived at the curb at port at 10:40 AM and quickly made it up to our waiting area where we sat and waited. Boarding started at 11 AM and it is fun to watch the boarding process move along and can see your "time" getting closer. We were on the ship shortly after 11:30. Dining: The Windjammer (WJ) was good for breakfast and lunch (what we expected for a ship buffet). The MDR was just ok for the 4 dinners we ate there. For specialty dining, we ate at Chops, 150 Central and Sabor. Not sure I would bother with any of these again. Last time I checked, $50 can get you a decent steak at a land-based steakhouse and Chops was no better in my opinion. Sabor was very tasty, but $60 for 2 adults and 2 kids seemed VERY excessive for tacos!!! I always thought that at the specialty restaurants you were paying just the incremental cost of a better meal but it felt like it was no "deal" at all. Next time we will save our money and not bother with specilaty restaurants, instead, we'll have a pre cruise meal at Ruth Chris and just stick to the MDR/WJ on board! Ports: Except for Nassau, we had been to all the ports before and knew what we wanted to do in each port (NO planned excursions). In Nassau we walked to Junkaroo beach. We just plopped our towels on the sand and didn't bother renting an umbrella and chairs. A few bars had some great deals for chairs + beers but we did it on the cheap! Nice, calm, clear water, not the prettiest spot but the price was right! It was a solid 20 minute walk and pretty hot even at 9 AM with no breeze. The walk back was much easier with a little ocean breeze, but we did cool off in the AC of a shop or two on the way back. We were back on the ship for lunch and enjoyed a not-so-crowded pool deck for a few hours! We didn't spend a dime in Nassau and would recommend this for people who want a cheap/free port! In Cozumel, we got off the ship right away and took a taxi ($17) to Paradise Beach ($3 per person for entrance fee). We had the place to ourselves for the first hour. Did some snorkeling around the pier, not a whole lot to see. Then the kids spent some time on the inflatables and kayaking ($18 per person for use of beach toys, kayaks, etc). We had a light lunch and a bucket of beers on the beach and spent an hour at the pool before returning to port. The waters at the Cozumel port are mesmerizing, beautiful! In Roatan we took a $60 (round trip for 4 ppl) cab to West Bay Beach and paid $10x4 for a spot at Bananrama. Love this beach! The place is alive and beautiful. Lots of vendors, but we knew about it and were never bothered by it. We walked 5 minutes down the beach and found some great off the beach snorkelling over live coral heads. Just walk south (left if facing water) down the beach until you see the guided tours of snorkellers swimming out. No charge to do a self guided trip! They were offering $20-25 per person boat tours to a few "better" reef spots which I was considering, but the off beach snorkeling was good enough for us! Costa Maya was our last stop and we walked out of the port to take an $8 taxi to Mahahual. We didn't make reservations but ended up at Tropicante. Service was friendly and amazing, food was ok, prices were fair! Tropicante and their neighboring competitors seemed to have done the best job of clearing their beachfront, some stretches of beach hadn't been cleaned up that day. The town had heavy equipment assisting with the seaweed clean up (dumptrucks to haul it away) we were among the first cruise passengers off the ship, so we saw the operation in progress. They have installed a netting about 75-100 feet from shore to hold back the seaweed which does initially take away from the view a little, but keeps the beach clean during the day. Cabin: We had a 14th deck aft Balcony cabin. The location was fine - we liked being on the 14th deck because we could easily take the stairs 1-2 flights to the WJ or Pool deck. Staff: Hard working as always, but we didn't find the staff particularly engaging or overly friendly. On previous cruises we were taken aback at how friendly the crew were. On Carnival I remember the guy cleaning your plates at the buffet would stop and ask you how your trip was going and interact with the children. The guy polishing the handrail at 7 AM would stop what he was doing and smile when you passed by - it was one thing we remembered about our previous Carnival cruises. On Oasis, I could count 3 times when our server was more than just "transactional", on each of these three occasions, they always followed up requesting that we mention THEIR name on our surveys explaning their compensaton/bonus structure. That felt very contrived. Debarkation: This left a black mark on our trip because of almost 2.5 hours waiting for non US customs clearance caused us to miss our flight home out of MIA. We were under the impression that our debarkation group was assigned based on our flight time that we provided to RCL when booking. We were assigned an 8:30 AM debarkation group for a 12:20 flight out of MIA (which seemed reasonable so I didn't question it). We debarked at 8:30 but only finally cleared customs at 11:00 AM! When we realized we were going to miss our flight we asked one of the attendants managing the priority lines and she said she couldn't help us. We asked another attendent after waiting another 30 minutes, who helped us move to the front of the line, but we still missed our flight. In all of my research, I never fathomed that it could take 2.5 hours to clear customs, but BIG lesson learned for me! Overall this cruise renewed our interest in cruising. Although I am not entirely sold on the merits of RCL vs Carnival, I certainly would consider an Oasis class ship when planning our next cruise. Read Less
Sail Date August 2018
Allure of the seas is an amazing ship! Was a little bit unsure how having so many people on the ship was going to be but we were surprised how it never seem crowded. The crew and the service was over the top. A few areas that could use a ... Read More
Allure of the seas is an amazing ship! Was a little bit unsure how having so many people on the ship was going to be but we were surprised how it never seem crowded. The crew and the service was over the top. A few areas that could use a little improvement was the quality and selection of the food in the main dinning room. It seems to have lost a step. Also after 10pm there is only two places to eat if you need something to hold you over, and you can only eat so much pizza! Mama Miao was Great. The Aqua theater dive show was fantastic and makes you forget your on a cruise ship. Blue planet show has flying, bouncing and dancing that was wonderful unfortunately the music and song choices need work. Then there was the headliner shows. We saw the same comedians did the same material as wall week. Good the first time but once was enough! They also had a ventriloquist that was pretty good. The Quest game show is always a fun time, and this time I didn't lose my pants!! My son did :) I hope I didn't come off sounding negative because but these are the changes I noticed. Overall we had a amazing time as always and would sail again in a heart beat and definitely will again. Oh and we made a bunch of new friends! Happy Sailing Read Less
Sail Date July 2018
We traveled with a group of 11, my family of 5, my sister’s family of 4 and my parents. We enjoyed the ship but felt there was no central area to convene at the pool, like on the smaller ship we went on in 2014, the Grandeur. The food ... Read More
We traveled with a group of 11, my family of 5, my sister’s family of 4 and my parents. We enjoyed the ship but felt there was no central area to convene at the pool, like on the smaller ship we went on in 2014, the Grandeur. The food in the MDR was excellent. Highlights were the French onion soup, steaks, lobster night, and our fabulous waiter and assistant waiter. Mamma Mia was very good, as was Oceanaria and the comedy show. We were in adjoining cabins 11684/11682 which provided plenty of space for my family of 5. Our stateroom attendant was very nice and kept our room tidy. Bars were plentiful, never had to wait to get a drink except the first day at Boleros to get a coconut mojito. (Which was delicious). The ports were great except for the tourist trap of costa maya. We looked at the shops- all selling the same stuff and then teboarded the boat for lunch and the afternoon at the pool. All in all, it was great. Cruising is not my preferred vacation style, so that’s the 4 Stars. I prefer the confines of home while I am away, specifically laundry as stupid as that sounds. Read Less
Sail Date July 2018
Food is great many activities and shows for everyone in the family . Our son graduated high school and we brought him and some friends to the cruise. They had a great time, however you need to be 18 years for most of the entertainments. ... Read More
Food is great many activities and shows for everyone in the family . Our son graduated high school and we brought him and some friends to the cruise. They had a great time, however you need to be 18 years for most of the entertainments. They are planning another cruise next year so that they can experience the full entertainment. Had I known, I would have waited three weeks to travel after his 18th birthday. I think that they should make an exception if the kids are days away from being 18 and are with their parents. Our dining experience was outstanding, the staff (Roberto and Felix) kept our diners entertained and the food was great. My 10 year old was disappointed there are no waterslides in this ship. Everything else was great. I recommend to download the RC app. If you are planning on drinking buy a drinking package, beers are almost $8 and drinks are $14 on the ship. If you purchase the drinking pass prior to embarkation you can get 20% off or keep an eye for all the prior to boarding discounts (emailed to you weeks prior to your travel) you can save lots of $$$ versus paying full price once you are on the ship. Read Less
Sail Date July 2018
Wanted a cruise that would fit our whole family of different ages (older teens/young adults). RC Allure of the Seas is an amazing ship. It is beautiful like a floating city. We loved Central Park the best it was always quiet. The ... Read More
Wanted a cruise that would fit our whole family of different ages (older teens/young adults). RC Allure of the Seas is an amazing ship. It is beautiful like a floating city. We loved Central Park the best it was always quiet. The ship's service was excellent especially our room attendant Rosbert on 10295/290 he went our of his way for my husband and I and our boys with great service and his kindness. We ate in the American icon grill for my time dining and the Hosts Laurent and Angelo were so accommodating and helped us with our original late dinner times to making them earlier for us. Our waiters, "Z" Zildo and Sheila, Vansanth, Raj ,Olexander and Ronell and all the assistants all went above and beyond with the service they provide. Our son has a peanut allergy and they were all very attentive to this communicating with the chief. So impressed with them all and the way the whole dinner experienced ran. They work so hard and have a smile all the time! We also ate at Saba Grill and Chops Grill and both were wonderful dinners and waiters. For the most part shore excursions were good. It is just a bit crazy with everyone getting off the ship at the same time and trying to find where to go but generally it was well organized just a lot of people. The Dolphin Push/Pull in Cozumel was excellent as well as the Jolly Rodgers Snorkel in Rhoatan ( just a bit crowded in the water during actual snorkeling though). The Sting Ray encounter at Blue Lagoon Nassau was extremely disappointing. The girl who was doing it had a group and started her talk with them when our boat arrived. My family and another couple were not part of this group and were told to just go snorkeling which we did and then we were with the other group for the actual encounter so we did not receive the information talk prior. The ray bit me as i did not know that i should not put my hands on the belly side of it. It was ok but when i asked the trainer when we would have the talk she said "you could just read the brochure its the same thing and accused us of being late". We were not late! That was not what we paid for and if we had the info talk i would have known not to put my hand on the underside of the ray. Then we had time for more snorkeling and there was NO snorkel equipment left and she did nothing about it and said to me to just go swim. Needless to say I was extremely upset and then the supervisor Kristalyn came over and was very kind and tried to rectify the situation of the poor service and gave my family a free lunch. That was nice of her but we were really put off as to how the trainer spoke with us and did a poor "encounter" She basically was pushing all of us through for photos. We had a Free family Rock Climbing instruction which came with booking the boardwalk balcony. When i went to inquire about it the person working it said that was only for a certain day and time. We were never told of this so we missed it. NOT COOL RC!! Again we loved the ship and the shows, the service, food etc but wish there was more areas on deck to sun yourself and have quiet instead of 24/7 noise. That would be my recommendation to have some areas for quiet and no load music. In general we had a great time for our first cruise experience. Read Less
Sail Date July 2018
We were celebrating our son and couple of his friends high school graduation. As parents it was relaxing and at the same time there was entertainment for us. There shows are spectacular, especially the aquatic and ice show. The kids had a ... Read More
We were celebrating our son and couple of his friends high school graduation. As parents it was relaxing and at the same time there was entertainment for us. There shows are spectacular, especially the aquatic and ice show. The kids had a great time. Only thing missing they said was water slide (guess we missed that while doing research:) ). The dining experiences were wonderful, clean, beautiful presentations and lots of variety. The staff were all pleasant and helpful and attentive. We used the windjammer and American icon a lot and we loved how they tried to decrease germs and bacteria spreading by offering antibacterial handwash with a big smile and light Spirit saying “ WASHEE WASHEE” as you enter the restaurants. Our room attendant Daron and his area supervisor ( last name Anderson, his first name was tricky to pronounce) were always friendly. On a whole the the staff I encountered were all friendly, helpful and attentive except for one lady in guest service was very rude (young Indian lady). She caught me off guard because I was so use to everyone being super nice, however, I didn’t let that one incident with her ruin my trip. She was just an odd individual. Oh my kids and I were greeted every morning with a smile from Fari in Park cafeteria when we ordered our morning tea and coffee. Thanks Allure of the seas for making this a great memorable experience. Oh one last thing the gym equipment the treadmill wasted a lot of my time, going from one to the other trying to find one that screen works. The flow rider attendants were so helpful. Read Less
Sail Date June 2018
Overall we really enjoyed our vacation on Royal Caribbean's Allure of the Seas. We completed the mobile check in prior to the cruise hoping for a smooth embarkation, however this was a complete waste of time. We were sent back through ... Read More
Overall we really enjoyed our vacation on Royal Caribbean's Allure of the Seas. We completed the mobile check in prior to the cruise hoping for a smooth embarkation, however this was a complete waste of time. We were sent back through the check in line twice after we presented our mobile set sail pass. We were informed by security that we had to have the paper set sail pass stamped. During our second check in we were informed that there was a separate area for guests that completed mobile check in. There was no signage for this area, and if you are a crown and anchor guest you are directed to a different area that did not have a mobile a check in option. First impression was that there was no organization. Once on the boat, we were in awe. The boat is enormous and absolutely beautiful. Our guest room was ready at promptly 1pm, the muster drill was less chaotic then I remember from previous cruises. Sail off was beautiful, we had the large balcony and I would highly recommend a balcony room! Our only complaints were the beverage availability, for the soda packages. There was only 6 kiosks (2 by the pizza place on the royal promenade, and 4 in the windjammer buffet) all other options required bar service. My husband and I had the Alcohol package and felt that it was well worth the money (and we are not big drinkers) however there was a specialty drink we were informed was not included and had to pay $9 for it. Not a big deal but we saw the menu for other drinks that we had ordered that were $12 each, so this made no sense to us. Our children had the premium drink package which was supposed to include smoothies, frozen non-alcoholic daiquiris, etc.. and they kept getting denied until the last night when one of the bartenders realized they didn't have a sticker on their seapass, however when he swiped the card it was covered. We were very excited to try to book our next cruise while on the boat, however we did not find it to be of any value. I actually looked up and book my next cruise at home for less than I was quoted on the boat. Shopping was limited... unless you want a purse or jewelry. No great deals like I remembered from previous cruises. Oh and photo machine broke so we are patiently waiting for our cruise photos to be mailed to us. So a few things could have been better organized, but we still had a blast! Read Less
Sail Date June 2018
This was our first cruise experience. We went with our friends who are frequent cruisers so they helped us a lot. I was not expecting the cruise to be as good as it was. It was an excellent experience. We had drove and spent the night ... Read More
This was our first cruise experience. We went with our friends who are frequent cruisers so they helped us a lot. I was not expecting the cruise to be as good as it was. It was an excellent experience. We had drove and spent the night at a hotel in Ft. Lauderdale (SpringHIll Marriott) and were able to park our car at the hotel for the entire week (highly recommend). They offered a shuttle service from the hotel to the ship for $20 round trip the day of and day of disembarkment. The convenience was worth the $20. They dropped us off right next to the ship and picked us up at the same spot. I was dreading the check in process but it went incredibly smoothly. They have employees that take your luggage (except anything you carry on) and will deliver it to your room later. Once we got off our shuttle they took our bags immediately and showed us where to go to get in line for check in. The lines were long but moved very fast - they have a great system. If you have all of your prep work/paperwork in order check in is a breeze. We were sure to have all of our ducks in a row and it was worth it. What I liked the most was they had Royal Caribbean employees every few feet to guide you in the right direction on where to go next during the check in process. They were happy to answer any questions. We arrived on the pier around 12:00pm and were fully checked in and on the ship by 12:30, probably before that. Much better than any airport check in i've ever experienced. There's plenty to do while you wait for your rooms to get ready. Our baggage hadn't showed up very quickly so our housekeep took it upon herself to track our bags down and get them to us (we didn't even ask her to because we weren't worried about it too much, but she did and found them and got them to us sooner - she was awesome.). Our service from our housekeeper, waiters and general staff in resturaunts and bars was always on point and excellent. We were always courteous and appreciative and the staff appreciated it a lot. If you adopt the philosophy of treating people as you would want to be treated, regardless of their job, they will appreciate it and treat you well too. They work very hard so we always tipped a little extra because they definitely deserved it. Ship amenaties were good. Plenty of stuff to do all the time. Our cabin was bigger than i thought it would be. We got a cabin with an ocean view - definitely a good choice instead of an inside facing cabin. If you don't mind looking at people on other balconies, go for an inside cabin - but if want more privacy, an ocean view is the way to go. Dining was always excellent. Waiters and bartenders were great everywhere we went. CHoose your shore excursions wisely. We did one in each port and it was a little too much. Don't do an excursion unless it's something you really want to do - if you'd rather enjoy some shopping and downtime in the port - do that instead because you won't have too much time to do both. We did a Chichen Itza in Cozumel - we were an hour late getting into port which totally screwed up our excursion and after a 45-minute ferry ride to and from Playa del Carmen, then a 2 hour bus ride to the ruins, we only had about 40 minutes at the ruins itself when the excursion was originally suppose to give us 1.5 hours at the ruins. We get it, things happen that are uncontrolled, but make sure you are prepared for the unknown or take it into consideration when picking excursions. We knew the travel time was going to be immense so make sure you research the excursions well before you pick them. Disembarkation - another process I was dreading but in reality it went really well. We chose to do expediated disembarking which meant we left the ship around 6:30am, with our own luggage. If you don't want to do the expediated way, they will give you a certain time to disembark and you put your luggage outside your room the night before and they collect it. It was a little hectic at first but was a pretty steady pace to get off the ship. I have no complaints with the process. It went smoothly. All in all, it was a great experience and we would love to cruise Royal Caribbean again! Read Less
Sail Date June 2018
This was my first time on a cruise ship and as my rating suggests overall it was a very pleasant experience. In fact, the time on the ship was very good. It was clean, the rooms were adequate and the food was as expected. The entertainment ... Read More
This was my first time on a cruise ship and as my rating suggests overall it was a very pleasant experience. In fact, the time on the ship was very good. It was clean, the rooms were adequate and the food was as expected. The entertainment was better than expected.Mama Mia, the headliner show, the Blue planet show - all exceeded expectations. The time off the ship - that is another story. I bought excursions from RCCL for 3 of the 4 port calls. WHAT A MISTAKE!!! Forget that they are way overpriced, that I can live with. What I can't live with is what is supposed to be an 8 hour excursion turns into 2 or 3 hours of doing the actual activity and 4-5 hours of meetings, travel and standing in lines. Did the XPLORER excursion in Cozumel that boasted 14 zip lines. By the time we got there (1 hour of meeting time +1.25 hours by boat tom the mainland) and at the zip lines, we were told we could only do 7 of them due to time constraints. Ended standing in line more than an hour to do a Kayak adventure that was a joke. No one could navigate the plastic tubs (with sandals given as paddles) so if you could get the thing moving you rammed into the back of the other poor guys in front of you. Literally, everyone was stacked up end to end around the entire fake underground river. Also did the Dual Mayan ruins excursion. It was awful! Worst day of the year so far. 8 hour excursion was actually 45 minutes at the first site and 1 hour at the second. We had to scream at our guide to take us back in time & ended up arriving 4 minutes before the ship departed! Gave us a sack lunch that consisted of bread cheese and mayonnaise. My family had over 100 mosquito bites from the first site. You couldn't pay me $25K to do that again! In the end I would rate the RCCL excursions 1 out of 10. Figure out your own agenda off the boat. You will save hundreds and be much happier! Read Less
Sail Date June 2018
We chose this cruise as we’d been on the Oasis of the Seas in the past. Embarkation and disembarkation went extremely smoothly. The staff members were very accommodating. The specialty restaurants we visited were wonderful; ... Read More
We chose this cruise as we’d been on the Oasis of the Seas in the past. Embarkation and disembarkation went extremely smoothly. The staff members were very accommodating. The specialty restaurants we visited were wonderful; Giovanni’s and Chops. The main dining room and marketplace buffet also provided patrons with good selections. The ice show was very good. The water show was spectacular!! The selection of the stage show “Mama Mia” was not a good choice; a family cruise and the theme clashed. The Blue Planet was also a bit of a filler and the theme was puzzling to follow. When we cruised on the Oasis of the Seas in the past, they featured “Come Fly With Me”; fantastic acrobatics!! The entertainment team needs to resurrect more family oriented themes. The attendant for our cabin was wonderful!! We had terrific service AM and PM. The shore excursions were fine; especially the Eco Park Tour in Roatan,Honduras. This was a wonderful moment in time! Read Less
Sail Date June 2018
We love cruising with Royal. The only bumps were at the port.. the employees there do not value keeping your group together, even with kids. It was a bit frustrating.. But the cruise was amazing!! Loved seeing some new ports. I highly ... Read More
We love cruising with Royal. The only bumps were at the port.. the employees there do not value keeping your group together, even with kids. It was a bit frustrating.. But the cruise was amazing!! Loved seeing some new ports. I highly recommend Roatan.. one of the most beautiful places I have ever seen. The dining experience on the Allure was amazing! Our wait staff and the food were exceptional! The entertainment was amazing as well. I loved Mama Mia and the comedy show was wonderful. The stewards took such good care of our rooms and any of our needs, they seemed to always be near, and they were probably the most informed people on the ship. Anything we asked them they knew the answer to. Our son's luggage was very late getting up to our room and it was nearing dinner time and our steward took it upon himself to go and find it for us. I am looking forward to our next cruise and seeing new ports of call. Read Less
Sail Date June 2018
First cruise, overall good experience, the excursions were fun. Highly recommend the snorkeling and zipline in Roatan, and snorkeling in Costa Maya! Boat was amazing, very large, a lot of activities to do. The wait was sometimes long and ... Read More
First cruise, overall good experience, the excursions were fun. Highly recommend the snorkeling and zipline in Roatan, and snorkeling in Costa Maya! Boat was amazing, very large, a lot of activities to do. The wait was sometimes long and the basketball court was always full. Staff on board were very good. Food was mediocre, but they are cooking for 5,000 people. Entertainment on the board was very good, a lot of activities, etc. Rooms were very clean and had a good amount of space. The bad - The photographers on the boat and at port were annoying. I was sick of telling them "No, I don't want a group photo" after the 1st day. It continued everyday like that for the full cruise. It was not a cheap vacation, more expensive than spending 7 days in Hawaii or other destinations. Gratuity not included... In addition to the cost of the cruise, you also are charged a $15.00 per person, per day fee. that adds up when you have 5 people. I would prefer to have it just included in the price. Read Less
Sail Date June 2018
This cruise was going to a Roatan, Honduras and I had never been. The ship is very nice, but if you've cruised Royal in the past, I have to say i was not impressed. I was a disappointed in that I hadn't been on Royal in 6 years, ... Read More
This cruise was going to a Roatan, Honduras and I had never been. The ship is very nice, but if you've cruised Royal in the past, I have to say i was not impressed. I was a disappointed in that I hadn't been on Royal in 6 years, but when I boarded this ship, the promenade deck was just about the same?!? Maybe a shop or two was added, but basically the same stores and restaurants. I think if you've never cruised before OR you haven't been in a very long time, maybe this is only your second cruise, the ship will blow you away. If you've been before and know what you like, you'll find that this ship tries to cater to everyone. If you don't have kids or young kids, then a full Merry Go Round isn't impressive it's just taking up bar space. I cruised Carnival for the first time last year on one of their newer ships and the food was much better. Their version of Windjammer had a full dessert station, not little cups or cupcakes. You wanted chocolate cake, they cut you a slice from a full cake. The complimentary food selections were also much much better than on Allure. I still had a great time and this hasn't turned me off from cruising or from Royal. I'll just pay much more attention to the ship and features. I cruise with my family and friends and we always have a ball and did this time as well. Read Less
Sail Date May 2018
This ship is beyond amazing. Unlike other cruises I have been on in the past, this is the first ship that has truely felt like a resort at sea. This ship is beyond amazing. From it's shear size to the Central Park and Boardwalk. ... Read More
This ship is beyond amazing. Unlike other cruises I have been on in the past, this is the first ship that has truely felt like a resort at sea. This ship is beyond amazing. From it's shear size to the Central Park and Boardwalk. This ship has enough space to comfortably fit the six thousand guest that travel aboard. When boarding, I first had my doubts on how comfortable we'd be due to everyone touring the ship at once; all touring the ships features & locations, but once everyone dispersed, everything fell into place. As part of my trip planning, we ordered the alcoholic beverage package to ensure that we had the the ability to try all of the delicious concotions offered throughout the ship. This was one of the best decisions we made due to all of the benefits this package provided and the variety of drinks offered. The food on this ship was comparable to other cruise lines and the premium offerings help break up the monotony of those daily menus. As a part of my trip planning, I purchased the 3 day dining package. I hope to travel with Royal Caribbean again. The overall experience was excellent and I'll miss many of the crew members that provided great customer service. Read Less
Sail Date May 2018
The ship is amazing. Central park, boardwalk is a beautiful. Food is really good. The buffet is awesome, lots of variety and for dinner, the American Grill was delicious. Plus, we get a Awesome service by our waiter Vishal and his partner ... Read More
The ship is amazing. Central park, boardwalk is a beautiful. Food is really good. The buffet is awesome, lots of variety and for dinner, the American Grill was delicious. Plus, we get a Awesome service by our waiter Vishal and his partner Ashok. Our cabin was really nice, especially with a kid under 1 year old. Lots of activity and the golf course is really fun. Lots of pool for kids and for adult. I really enjoy the director of programming and all the activities of the boat. The Parade for the kids or the 80-90 party at the night was really fun to watch. My only issue was the disembarkation was brutal, we wait for 3hrs in line and they almost lost our luggage. Wainting 3 hrs in line to leave and past the custom stress a family before the return flight home. We finally get a taxi. That my only complaint about our trip. Costa Maya was the best port we stop. Roatan is not fun if you are not doing any excursions. Street is dangerous, lots of traffic and etc. Nassau and Cozumel is a great place to visit Read Less
Sail Date May 2018
This is my first cruise on the Allure of the Seas. It is as big as a small city that housed 6,000 people and is capable to cruise at 22 knots. The Central Park is one of a kind which makes an evening stroll very relaxing. The Board Walk ... Read More
This is my first cruise on the Allure of the Seas. It is as big as a small city that housed 6,000 people and is capable to cruise at 22 knots. The Central Park is one of a kind which makes an evening stroll very relaxing. The Board Walk is a child's heaven. The best part of this cruise is the on board entertainment. The Ocean Aria, Mamma Mia, the Blue Planet, the Ice Games, and the comedy shows are all magnificent. We watched the Ocean Aria show twice from our stateroom balcony. The dining room staff and the stateroom attendants are all professional and friendly. Captain Holmes appears to be very personable and cracks a few "Coffee First" jokes with some of the ship passengers. The Port of Calls are excellent. We joined an excursion tour to visit the UNESCO Chichen Itza Mayan Ruin. Learned a lot about the Mayan culture and history. The overall cruise experience has been amazing. I highly recommend this cruise to all cruisers. Read Less
Sail Date May 2018
Check in was no problem. We arrived at our designated time slot of 1.30 p.m. and as Platinum went to the que and were at the counter within 5 minutes. Word of warning – don’t waste your time taking and uploading photos for the check ... Read More
Check in was no problem. We arrived at our designated time slot of 1.30 p.m. and as Platinum went to the que and were at the counter within 5 minutes. Word of warning – don’t waste your time taking and uploading photos for the check in. Not one of our party of 8 adults 1 child was accepted including one professionally done for a passport and US Visa with the strictest of guidelines. There was also some confusion with the credit cards and linking payments done before hand but it was sorted in good time. On board by 2 p.m., straight to the cabins (we had 3 on deck 7 aft and 1 on deck 3 aft). Cabin location ideal for all of us on Dec 7. One deck up and in Central Park, one deck down and at the Boardwalk and Aqua Theatre, two decks down and in Royal Promenade. No need to take elevators at all. Used the stairs to get to the various pool decks and Solarium (good exercise every day!). Shows were excellent – we saw Mamma Mia, Oceania, Ice Games, Blue Planet, How to Train your Dragon, Let Me Entertain You. Well worth going. We had MTD at 5.30/6 every evening in American Icon – table 114 with Virender and Aires led by Tony. Excellent service every evening. Food was good, some excellent plates and can’t say that anything was not good. If you see the Pork Shank on the menu be warned, it is HUGE! The lamb shank was divine! It was my birthday on the Monday and I was presented with a cake and the staff singing along! By day 2, they knew our drinks order and we didn’t even have to ask, by the time we were sat down our drinks order was on the way. With our little grandson they took his order first and the food was quickly brought to the table. Not a big breakfast person – did not go to Windjammer. Instead try the Solarium with healthy options including smoked salmon and the fixings or Park Cafe which does some great egg and ham english muffins. Plenty of fresh fruit served in to go containers, muffins, bagels, fresh OJ and specialty coffees (all part of deluxe drinks package). Tried Main Dining Room once but only if you have time to spare – no need as you can get the same items elsewhere and be outside enjoying the fresh air. Lunch – Solarium is open some days and we did use Windjammer a couple of times. Avoid the rush at between 12 noon and 1.30 p.m. as seating can be limited. Thought the selection of food was OK, nothing outstanding but good salad station and daily carvery offerings. Compared to the Navigator I though the Allure Windjammer seemed to offer less variety and not as good (we did the transatlantic on Navigator last April and ate at Windjammer most evenings and loved the selection and it was very good). Did not get a chance to try the Hot Dog or Wipe Out Café. The pizza at the Café Promenade is good, there is a basic salad bar selection but found the sandwiches sub-par as breads very dry and the filling very sparse. Overall the regular coffee at all the locations was good and this is a surprise as I am yet to sail on any ship that has robust free coffee! Our cabin steward Lobo was great – friendly and helpful. It was my birthday and he arranged for a birthday door notice for our cabin and a great towel cake on the bed! Nice surprise! Didn’t use the gym although it was my intention to work out daily. Used the jogging track – enjoyed the length of the track and it was outdoors so very enjoyable way to exercise. My adult children used the gym and enjoyed that. A few disappointments/surprises: 1. Crown & Anchor – we became Platinum on the transatlantic cruise last year but there was no acknowledgement of this for this cruise except an invitation for the Tiered Welcome Show. 2. Went to the Welcome Show to find that there was no-one checking the seapass cards so anyone could come through, fine by us and as we were on the drinks package so the free ‘champagne’ wasn’t a big deal. Don’t peg it as an exclusive event when it isn’t. 3. The deluxe drinks package on the Allure is $13 limit 4. The bars are not consistent with their pricing. The champagne bar served an awful ‘sparkling’ wine that was part of the drinks package yet Vintages served Vilarnau Brut Cava at $12 which was far superior – I only discovered this on the second before last evening! Schooner Bar has Champagne Cocktail for $13 which listed champagne, angostura sugar cube and twist of orange so I asked for the cocktail and asked them not to add the sugar/angostura cube and orange – hey presto, a glass of Domaine Chandon at $13 instead of the listed $15. They wanted to argue that they couldn’t do that but after I explained I was ordering a drink and asking them not to put in the extra ingredients they realized they had no argument. The same Champagne Cocktail is listed in the Champagne Bar for $11 however they have it as ‘sparkling wine’. Vintages did not have the Kim Crawford Sauvignon Blanc (which is $13 in Schooner Bar and at American Icon) listed however if you ask for it they have it in stock. In the On Air bar the Kim Crawford is $17.00. So, the moral of the story – if you don’t see something on the drinks list ask for it and ask for the price! 5. Really miss the days of sitting at a bar like the Champagne Bar or Vintages for a pre-dinner drink and getting some nibbles like pretzels, goldfish or olives. Had to walk with my own! In the good old days they would serve canapes like smoked salmon and caviar before dinner and petit fours after dinner with chocolate dipped strawberries in the Champagne Bar. Sneaky move at Vintages, we stopped in for a night cap and they offered some chocolate pops – yes, that’s right $4.50 put on our account. The buffets are full of cheese and a cheese plate is offered in the main dining room – why would they find the need to charge for this at Vintages? Ports of Call Nassau – did not disembark – we have been here way too many times and prefer to stay on board and revel in the empty spaces Cozumel – been here several times but always enjoy the port. Beaches had sargassum weed so didn’t bother heading to a beach. Shame as the water is so inviting even right at the port. Miss the man-made beach where you could jump in the sea right at the entrance of the port into clear sparkling water. Roatan – went to West Bay with independent tour just outside the port USD20.00 per person return trip. Guide came along, got us bands to use the Paradise hotel facilities including loungers and looked after us for the time we were there. Good swimming. Beer bucket 6 for USD16.00 delivered right to the loungers, friendly and attentive waiter, got the platter for 6 at USD96.00 which included lobster tails, shrimp, calamari, fish, chicken and loads of fries – we couldn’t eat it all. Guide was very knowledgeable and informative both going and coming. Costa Maya – the port has everything, shops, restaurants, bars, salt water swimming pool with ‘beach’ laid out with loungers, swimming with dolphins (water very murky and think this is cruel for the dolphins), stingrays (water here was fresh pumped in from the sea), a walk along an elevated aviary (my daughter and husband and grandson did this and said it was well worth the cover charge), flamingoes, free wifi in most areas. We did the self disembarkation which worked out just fine – left the ship at 7.30 a.m. and through customs and outside within 20 minutes. Next time would book private transfer from port to airport as lots of waiting around for people to fill up the bus. Overall, the family had a great time. They zip-lined (don’t bother if you have done this on land as this is a really short zip-line), used the gym, rock-climbed, played mini-golf, used the Flow Rider etc. Ship is large but at no point did it feel crowded barring the shows along the RP – the Schooner Bar and the Pixels on level 6 is a good vantage point and away from the crowds. Personally, I prefer the likes of Liberty and Freedom and even the Navigator however for a family cruise Allure can tick all the boxes. Read Less
Sail Date May 2018
Embarkation was very organized, although it is not as fun as Disney crusie. The ship has a lot of activities, you don’t even need leave to ship, we did not even get to explore every part of the ship. My daughter’s favorite is the ... Read More
Embarkation was very organized, although it is not as fun as Disney crusie. The ship has a lot of activities, you don’t even need leave to ship, we did not even get to explore every part of the ship. My daughter’s favorite is the Boardwalk. The pool deck tends to be a little crowded. The shows were top notch, although I wish they strictly enforced the NO camera usage during the show. It is very distracting to other guest, especially if you are behind them and they keep taking pictures and videos with their Ipad during the show. So annoying :( . Main dining room food was subpar, but the service was excellent I wish I could give them more the “10”. Our cabin was a good size, we have a view of the Central Park quiet and bed is very comfortable, our housekeeping staff Wendell kept our room clean. Read Less
Sail Date April 2018
Allure of the Seas Ratings
Category Editor Member
Cabins 5.0 4.4
Dining 5.0 4.1
Entertainment 5.0 4.5
Public Rooms 5.0 4.5
Fitness Recreation 4.0 4.3
Family 5.0 4.3
Shore Excursion 4.0 3.9
Enrichment 4.0 4.0
Service 5.0 4.4
Value For Money 4.0 4.0
Rates 5.0 3.9

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