83 Royal Caribbean Allure of the Seas Cruise Reviews for Family Cruises to Caribbean - Western

My son's wanted to try this really big ship. This was our first Royal Caribbean cruise. We just got off yesterday 11/24. Previously have done many on Princess, Celebrity, Carnival, and Holland. So I can compare. First, the good,Allure ... Read More
My son's wanted to try this really big ship. This was our first Royal Caribbean cruise. We just got off yesterday 11/24. Previously have done many on Princess, Celebrity, Carnival, and Holland. So I can compare. First, the good,Allure is a really cool ship. They have activities other ships don't have like the flow rider, zip line, and rock wall out side. The water theater is amazing and so was the show. They had to end it 10 minutes early because of the rain. But it was still awesome. Studio B has the ice skating show as well, very good. The Amber theater is large and had good shows as well. Our room was overlooking Central Park. Which I really enjoyed. It is a real garden. Generally, it is pretty quiet area which I like. The room was plenty big enough for 2 of us. We really enjoyed the Captain and officers questions and answers hour. Captain John was really cool. They are very efficient at managing a lot of people getting on and off the boat. Now for the not so good. There are just too many people over 6200+. Crowds are especially apparent in the buffet, all the time, and on the promenade. There are 2 central elevator areas forward and aft. Each with 12. They are mostly full all day except very early or late in the day.The buffet food is just not that good. It is the same every single day! Windjammer buffet is also way to small for the number of people on board. Plus they have limited hours that other cruise lines do not have. The whole thing closes at 3 pm or sometimes at 330 and they don't open again until 6 pm. That's ridiculous. We ate at 3 of the specialty restaurant. The best was 150 Central Park. Everything was delicious. Chops was very good. Steak was perfect. the mac and cheese was bland, tasteless. Side order of asparagus which they said was for 2 had only 6 spears. Izumi was only fair. for sushi. They do not know how to do the rice. It was mushy, looking more like cream of wheat, just not done right. The sashimi was not sliced properly. My son watched as he sawed it back and forth. Maybe we are snobs when it comes to sushi, but hey they are charging a sizable amount, it should be good. The dining room dinners were mostly good. Only liked 1 dessert there all week. If I am planning a cruise RC would not be my choice. Mostly because of the food and the crowd. If someone else is planning and chooses RC, sure I'll go. It wasn't horrible just not that great of food. Read Less
Sail Date November 2019
Well due to the hurricane it was shortened to 4 nights,this was our second time on the ship and the first night I treated myself to the fire and ice pedicure which I never use spas on board due to the price but this time I did and wont ... Read More
Well due to the hurricane it was shortened to 4 nights,this was our second time on the ship and the first night I treated myself to the fire and ice pedicure which I never use spas on board due to the price but this time I did and wont again,its expensive and the atmosphere wasnt anything different then a plaza nail salon but no magazines to read,the tech was very nice but it's a sales pitch,they are constantly trying to sell their products,they give you small amounts ts to try and then tell you its 55.00 and 25.00 for gel polish if added.now the room,this was the first time we upgraded to a suite since the ship was empty we got the junior suite well after 3 hours back and forth with customer service and after 12am we actually got the room.It was on 7642 and the hallway smelled like mildew and unfortunately the room did to,now it's a much bigger room and a full size tub,big balcony and a curtain t separate the bed from the couch.the furniture definitely is worn out and we never got to experience the costal dinning because they never answered and we were told it's just dinner,the last night we were told they have a 830 opening,but we had reservations somewhere else,now theres no special anything with the suit which I was disappointed with.This cruise because of the mess from the hurricane I felt like everything was just rushed and wasnt ready for our cruise.The food for vegetarian options wasnt alot this time around,the first day I went to 3 places before I could eat something decent.The only best thing about this 4 night cruise was Giovanni's! This place is amazing and a perfect 10.the only meal that I left so happy afterwards..also a small but annoying thing was I went to the spa and had asked for a small sample of bubble bath for my daughter since we had a tub and wanted to make it nice for her well they said no but I can buy it lol..come on spa stop pushing that experience stuff on people.the family festival was lame and they were doing work on the boardwalk during it..last year we loved our 7 night cruise on allure unfortunately this one was not our favorite and being 4 nights from 7 with one stop wasn't what we hope for but it was nice having a empty ship.now also side note the pineapple was white and hard and yet they kept serving it and even in room service and for 8.00 a fee I'd expect better quality Read Less
Sail Date September 2019
We'd been on a Royal Caribbean cruise before and had a great time, but this trip we walked away with a few disappointments. If you want to lounge in the pool on sea days, then maybe the Allure isn't for you. Because of the open ... Read More
We'd been on a Royal Caribbean cruise before and had a great time, but this trip we walked away with a few disappointments. If you want to lounge in the pool on sea days, then maybe the Allure isn't for you. Because of the open Central Park in the center of the ship, all the pools on board are quite small. During sea days when everyone is on board, the pools feel more like sardine cans with everyone crammed in and they were not at all enticing. We are foodies, so we were excited about all the dining opportunities on the Allure. But my husband needs to eat gluten free, and that ended up being a pretty big problem. We filled out the special needs form ahead of our trip, and we were advised that we could just inform our servers and we'd be fine. However, we walked away with the impression that most of the staff on the ship had no clue what was and wasn't gluten free. There were a few meals my husband ate that should've been gluten free, and his body told him they were not. There was even an instance at Coastal Kitchen where an appetizer was marked gluten free on the menu, and our server came back to use and said the chef told her that item was not gluten free. It's marked as such on THEIR MENU! Those issues aside, if you have any sort of dietary restriction, I'd think twice about this ship. Even though there are multiple restaurants on board, the gluten free offerings were suspiciously the same for the most part (aka, shrimp cocktail as an appetizer and chicken with a thyme sauce for an entree). That brings me to the beverages. If you order the same drink from three different bartenders, you'll walk away with three different beverages. The drink-making quality was very hit and miss. There were even times when I ordered a basic drink (ex, a mojito) and I couldn't even drink it it was so bad. Had I not had the all-inclusive drink package, I would've been upset and demanded they make me another one. My best advice — find a bartender you like early in the week and make him or her your bud. Our best bud was Charlie in the Schooner Bar. That bar had a wide variety of liquor and mixer options, plus bitters and other traditional bar ingredients. My husband works in the restaurant industry, so we know how to make good, classic drinks. With Charlie, we were able to explain what we wanted, and would make it exactly that way. One thing the Royal staff has going for them is their customer service. Across the board, everyone on the ship was friendly and courteous. The ship is also very clean and has a lot to explore. Our 12-year-old had a great time with all the teen activities and enjoyed being able to run around the ship with her new friends. The one caveat I'll give to other parents is make sure your children understand what's included on the ship and what costs money. For example, our daughter went to the arcade one evening with friends and racked up a $50 arcade bill by swiping her SeaPass. She knew she was spending some money, but as a kid she didn't exactly keep track of how much. Royal Caribbean has an app that's very helpful to keep track of your spending on board. It also allows you to message with other guests *without* having to pay for VOOM (their on-board internet). One note for parents with their app, children 12 years old and younger are *not* allowed to use the messaging portion of their app. Our daughter could see the events schedule and add things to the calendar, but she couldn't use the messaging feature. I understand the security concerns Royal has with young kids being able to chat anyone on board. But I feel like they should adjust their app permissions to allow kids under 12 to at least message with the other people in their stateroom. I ended up signing into my account on our daughter's phone so she could message us while on board (since my husband and I were together most of the time). One other piece of advice, be sure you *always* get a receipt. Whether it's an onboard charge, or when you check liquor purchases you make at port. One the last night, our liquor purchases were delivered to our room, but three bottles we purchase in Cozumel were missing. Luckily our stateroom attendant was right down the hall, so we flagged her and let her know. Within 30 min, she had found our bottles and had them in our room. The staff at the port had marked them with the wrong room number. Without our attendant, Lovelace, I'm not sure we would've have ever gotten those bottles! (and the staff at the port didn't give us a receipt for them when we checked back in to get on the ship... so we might have been S.O.L.) The onboard entertainment was pretty good. The Mama Mia cast was wonderful, and we even hung out with some of them a bit while they enjoyed some time off at one of the bars on the ship. However, I will say the ice skating show was the least exciting, and I love ice skating typically. We just felt the quality of the performance didn't match the other shows on the ship. And finally, we're not super experienced cruisers, so maybe this is typical for the industry — but I did feel like we were nickel-and-dimed on board. This is especially true for their private ports, like ours in Labadee, Haiti. Just about everything at the port costs money. An hour at their blow-up beach park? $20 each. One ride on the roller coaster? $27 each. But it also happened plenty of places on the ship. For example, they have a popcorn station on the deck with the two main theaters, but the small carton of popcorn costs $2.50. Seriously? After all the money everyone has paid to get on the ship, you can't include some simple popcorn in the cost?!? Come on, now. And as I mentioned earlier, people with kids who have their own SeaPass cards need to be sure their kids know what is and is not included! Read Less
Sail Date August 2019
We booked this ship because we loved her sister, the Oasis of the Seas. I was not very impressed with the activities onboard, I was very bored. The shows were amazing though. The dining was good. We ate in the American Icon most but we did ... Read More
We booked this ship because we loved her sister, the Oasis of the Seas. I was not very impressed with the activities onboard, I was very bored. The shows were amazing though. The dining was good. We ate in the American Icon most but we did eat in the other two. The food is the same in all three. I was not impressed with the service at Silk. It was slow and he was not friendly. We had an Ocean View that was actually a board walk view and the cabin was very good. The ports were awesome. I would not go on this ship again well maybe far in the future. I do reccomend sailing on Allure of the Seas. She is a beautiful ship. There is not a flaw about her. The only thing I would change is have more activities going on during the day. Every time we would go to an interesting event it would be so packed you could not even get anywhere, because there was nothing else to do. Read Less
Sail Date June 2019
We chose this ship because we wanted to experience ship this big. But mainly it has been dissapointment. Stateroom was Ok, we had an oceanview balcony. We ate our breakfast and lunch mainly in Windjammer, and the service was not good, ... Read More
We chose this ship because we wanted to experience ship this big. But mainly it has been dissapointment. Stateroom was Ok, we had an oceanview balcony. We ate our breakfast and lunch mainly in Windjammer, and the service was not good, tables were not cleaned very fast. There was enough people doing that but to me it seemed that they did not know what they were supposed to do. Dinner we ate at Amerikan Icon Grill and service varied a lot. For example having coffee were asked 2-3 times but no-one actually brought the coffee. Worst things in the ship were the constant selling of something and music at the pool area. I hate the selling, selling, selling... even in the dinner table the head waiter came to sell the tour to the kitchen. The promenade was like cheap market place. Then the music at the pool. Why does it have to be so loud that you can’t hear your own thougts let alone concentrate reading a book. I know there are areas that are more quiet but my kids were at the pool too and I wanted to be available to them. People were also holding the pool chairs by placing their bags or huge Coke mugs to the chair next to them as if it would be taken. These were mostly Americans. We took western Carribean cruise and most excursions were poorly organized. For example the excursion to Chizhen Itza. When we booked that, it said that it takes 6h but in reality the travelling time was 6h and then 1hour in the ruins. Furthermore the gathering at the pier was a mess so the whole trip took us 9h without food, just a small packed lunch. Also the other excursion in Mexico, beach break was huge dissapointment. Small, small beach where you could not swim because the water was so dirty. Toilets were in seacontainers, drinks available for free but no food. We did not participate the dolphin swim excursions but serioiusly, who does that and why they are still available. For example in Costa Maya the dolphins were in small pool and people actually wanted to go swim with them... to the same place where the cruise ships were docked. In all other parts of the world keeping dolphins in a pools is considered unethical but cruiselines supports this kind of action. All and all this Christmas cruise was dissapointment. Read Less
Sail Date December 2018
So I’m going to break this down into sections starting from the beginning. We are a family of four with twin 23-month-old toddlers. We also traveled with the grandparents (80’s). We have been on several cruises, but this is the first ... Read More
So I’m going to break this down into sections starting from the beginning. We are a family of four with twin 23-month-old toddlers. We also traveled with the grandparents (80’s). We have been on several cruises, but this is the first with Royal. We booked a suite, so embarkation was a breeze through the suite lounge. The Miami port is beautiful and unloading our luggage was easy! You just drive into the parking garage and go to floor 3. The porters take your luggage and off you go to find parking. We went at 10 and it wasn’t too crowded. Once we got on board, it is a lot to take in. It’s a beautiful ship with so much to see. You enter into a promenade that has a bar, pizza parlor, other restaurants, and shopping. It really is stunning. We proceeded to floor 14 where the Royal Babies and Tots were located. We were allowed to book 16 hours initially. There is just one main play room with a tv and toys. The ladies are very nice there and the kids enjoyed their time. After day 3, they opened up additional hours. They are open for port days and go through til midnight. It is $6 an hour before 6 and then $8 an hour after 6. They give you a phone so they can reach you or you can call. It doesn’t work off of the ship though. There is a wonderful play area for the kids from 10-9 every day. You can also check out toys to take back to the room. There was only a night or two that we weren’t able to get time. We went and had pizza for lunch, which was actually pretty good. The cafe had sandwiches available also. The bar was easy to get to and we used our paper pass for drinks. The cards are on the door when the rooms are ready. At 1 o’clock we went to our room. I thought the rooms would be a little more modern, but they were a little run down. The ac didn’t work in the room and we had to wait for someone to come and fix it. Our room steward was so nice and very accommodating. We tipped him extra at the beginning, middle and end since our boys made quite the mess. We didn’t get our pack n plays until late in the evening and one was broken. So we had to wait into the evening and had to call several times to get a replacement. The boys were unable to nap so we had a pretty miserable afternoon and evening. We had a problem in that we didn’t get our in room purchases until 3-4 days into the cruise. We had ordered champagne, chocolates and other items that took several days to get and then it was also wrong. So it took quite a while to get that situated. We went to the dining room the second night. It took them 15 minutes to seat us and then we had to stand in the middle of the dining room because the individual that was supposed to seat us left us standing there because he didn’t know what table to take us to. Then we had to wait for a high chairs. It was a huge mess. We had wonderful service once we sat down and had a very nice meal. The dining room staff is hit and miss. We were able to dine three of the seven nights. The staff was also hit and miss. Some were wonderful, while others were very abrupt and didn’t smile at all. The food was better than average. The portions depend on the meal. The prime rib was huge and the lobster tails were very delicious. The desserts were also yummy. We doin that people wore whatever they wanted in the dining room. We even saw sweat pants on formal night. Which we personally dressed up because you’re cruising and it’s fun! We did dine at the Brazilian steak house and really enjoyed the food and the service. The service was really exceptional here and worth the price we paid. The food was hot and delicious. The roast beef sandwich at Park Cafe was everything we read about. Really delicious and the salads were good too! We definitely spent a lot of time at Park Cafe. The Dog house was a good pit stop for a delicious dog! I was disappointed that all of the food areas closed at 6. The buffet area was small so it was always hard to find a table at night. The food was pretty good at the buffet with lots of options. Again, the staff wasn’t very friendly. Finding high chairs was a bit of a challenge as well. The amenities on board are wonderful. There are plenty of pools. Although the kids pool area was sub par. The fountains were rarely on so the kids got bored easily. They do have life jackets on board for kids of all sizes. You can use them free of charge. We tried all of the onboard activities and we were quite happy with them. The golf is fun and they even have small clubs for toddlers. The Flow Rider is oodles of fun!!!! We even ice skated. There are limited amounts of time slots, but we never had any issues getting some ice time. There were plenty of areas for the kids to run off energy. We brought sweaters, but I would say that a majority of the ship was on the warm side. I never used my sweater on the ship or the dining room. On past cruises, I was freezing! If you are a poker player, then you’ll have table time every night with limited wait times. The slots are super tight. Super super super tight. There are plenty of black jack tables, craps and some other table games. The spa was wonderful and I really enjoyed my massage. Although I did pay for the additional time and didn’t receive it. So I paid for an additional 20 minutes that I never got. The massage was started late and I know what time we started because I texted my husband right before we began. So not too pleased about that. The upselling is rampant and so is the product push. We both had beverage packages so never had to worry about drinks. I would definitely recommend buying it precruise on discount. It is not discounted onboard. All of the drinks are delicious and they are not skimpy with alcohol. We did several excursions. The boys went to RB&Ts while we went ashore. The Secret River was amazing! We highly recommend it. The WiFi was a bit sketchy and I definitely couldn’t stream movies. It was good enough to text and to google. The app was really great. We could see all of the dining, activities and communicate with other people onboard through the app. The shows that we managed to catch were really well done. The comedians, not so much. We did have fun at the onboard games. They had movies every night wth lots of options and family friendly options. There are so many onboard activities! The kids had fun at all of the Dreamwork events with the animals. The parades are a lot action and happen on a regular basis. It’s really great and quite the event. We also did the DreamWorks breakfast. Although for a child event they didn’t have high chairs readily available. We had to stand around while they found us a table...again. It wouldn’t have been bad had it been at the entry but we were left standing in the middle of the dining room next to other seated guests giving us stares. For $10 a person it was ok. There are 3 different characters that come around for a picture about mid way through breakfast. We also did portraits in the Picture This studio. The photographer was super nice and our portraits turned out amazing. Expensive, but amazing! We pre-purchased the photo package, so we took advantage of that and had about 60 total pictures at all of the different photo stations. The concierge was lack luster. We called several times and we were told to go to guest services or our message was never returned. We did go to the suite lounge and they are pretty strict about children being well behaved as well as the dress code. We did not get to Coastal Kitchen this trip. Overall, we enjoyed ourselves because we didn’t let all of the inconveniences mess up our vacation. We did book another cruise, which we were super disappointed in the NextCruise office experience. Luckily, we have a travel agent so we got the onboard credit from the NextCruise office. We booked on a smaller ship with the hopes that maybe they would have a more personable experience. The staff was either super friendly or grumpy on Allure. There didn’t seem to be an in between. I would say that if you’re a couple with no kids, it’s probably a different experience. If you have super young kids, the options are much more limited. I would say if you have kids below the age of 3, save your money. A - Activities A - Royal Babies & Tots B+ - Food quality - dining room is ok, other venues are much better A - Embarkation/Debarkation A - Entertainment C/D - Friendliness of staff D - NextCruise office B - Food options, close too early C - Guest services - always long lines A - Room steward B - Wifi D - Casino - super tight slots and super Smokey but lots of fun (A for fun) A - Photo studio F - Upsellling is rampant and there’s always someone pushing something Read Less
Sail Date November 2018
We chose because we are crown and anchor members and were sailing with family and wanted these first timers to experience the great shows and mega ship As far as embarkation went it was fast and smooth as is with all our Royal Caribbean ... Read More
We chose because we are crown and anchor members and were sailing with family and wanted these first timers to experience the great shows and mega ship As far as embarkation went it was fast and smooth as is with all our Royal Caribbean sailings, but the new terminal in Miami with facial recognition there were six of us and I was the only one that sailed through the new machines, the other five had to get into an extremely long and slow line, this caused usmt miss our shuttle to Ft Lauderdale so we had an hour to wait for the next! My husband was in a wheelchair and the rest of us stood waiting there are a few benches up against the wall of the terminal but with over six thousand passengers you can imagine no seats were available. We Enjoy Royal Caribbean but the dining experience has not been good on this cruise! Entertainment was very good! We sailed on the Oasis five years ago and thoroughly enjoyed the entire experience! One crew member was a complete waste of time in the dining room but the cruise director and his staff were fantastic .....and the rest of dining room crew were more than good! Our stateroom attendant Anne went above and beyond! The food in thnmain dining room was just acceptable there were no wow moments! Chops grill filet mignon was the one highlight for dining pleasure We have a cruise booked for the Spring and hopefully we will regain our enjoyment on that cruise. Our family felt the same which unfortunately made it a bit disappointing for first time cruisers think their expectations were high based on our previous experience. We will still recommend Royal Caribbean our motto can't be perfect all the time Read Less
Sail Date November 2018
Embarkation was so much better at Terminal A than in other terminals. We were handled very quickly and our rooms were ready when we boarded at 11:30. We had our luggage within an hour or two. We had a family reunion for 35 of us. ... Read More
Embarkation was so much better at Terminal A than in other terminals. We were handled very quickly and our rooms were ready when we boarded at 11:30. We had our luggage within an hour or two. We had a family reunion for 35 of us. Those that had children enjoyed the vast array of activities and restaurants. Older members enjoyed the shows and restaurants, especially Giovannis Table and Chops. Sabor had very good food but service was lousy. We loved Central Park away from the hustle and bustle of the ship which was overwhelming at times. Service was excellent for the most part. Our cabin attendant was wonderful. Main dining was very good and service there was excellent also. Service in the brew and pub was non-existent. We did not like our cabin at all. It was very small, although a 2C, there was only one plug in the entire cabin, NONE in the bathroom, which was tiny. Very little storage as well. Read Less
Sail Date November 2018
I first sailed the allure back in 2015 and had a 5 star trip. This time I say 3 stars but the dynamic was different because we were traveling with a 15 month old and it was our second time on the ship so the newness of the magnificentance ... Read More
I first sailed the allure back in 2015 and had a 5 star trip. This time I say 3 stars but the dynamic was different because we were traveling with a 15 month old and it was our second time on the ship so the newness of the magnificentance of the ship had worn off a bit. My biggest complaint this time around was it seemed liked the times of activities were really limited. Since we have done a lot of the ports so many times we wanted to just stay on the ship and enjoy it during most port days. To our surprise there was very little to do during port days. All activities and restaurants (except the windjammer) were not open until 3:00-4:00. We only had 2 sea days so we’re expected to cram it all in on those days which was really possible because everything was so crowded. The royal sea tots program also failed us. Our daughter just wasn’t happy there so we had to pick her up after about an hour each visit. The staff in the nursery were doing there best, but the nursery room itself was very empty, boring and nothing to keep them entertained. There was an open play area that parents could bring their kids and that was awesome. My daughter could have stayed there all day had that been the nursery. For a ship as big as the allure I would have expected more. I also had a 5 and 7 year old niece and nephew that tried out the kids program for their age and they simply didn’t like it and cried when they had to go back. The rooms they were in very also very dull and boring. Another thing I had never noticed until traveling with a toddler is you really can’t eat whenever you want. Unless you wanted pizza I found I having to frequently wait for the windjammer to open. On a positive note, I was pleased with the cleanliness of everything on the ship, our stateroom attendant was top notch , and the overall service on the ship was great. The ship was still beautiful and we enjoyed strolling Central Park and the boardwalk and promenade each day. The cabin also seemed smaller then on other ships I have sailed. Read Less
Sail Date November 2018
I loved this ship two years ago two celebrate my wedding anniversary. We wanted to return with friends. Tut he ship is a beautiful ship, very expensive and they have not taken care of it. The rugs are dirty and spots in front of the stairs ... Read More
I loved this ship two years ago two celebrate my wedding anniversary. We wanted to return with friends. Tut he ship is a beautiful ship, very expensive and they have not taken care of it. The rugs are dirty and spots in front of the stairs case and in the rooms they do not put water or soda to purchase or an ice bucket to have ice. They do have a small refrigerator, that is empty. The drinks are very expensive and not enough alcohol, some are watery. The service is very good in the cabin and dining room. The same food every day in the dining room and buffet. The buffet you needed to arrive very early to find a table, there is no help from the servers to get a table. The buffet food is always the same, also the dining room food always the same soup, appetizers and dessert. The ship has not been maintain, it is a shame such a beautiful ship. They only offer water or lemonade one time when returning from the islands. Some of the ships have a tent when you are arriving from the islands with cold water, lemonade, tea and a hot towel to clean your hands. It is a shame that I was so disappointed with my cruise this year. Too many wheel chairs every where taking room in the halls and elevators. The Allure needs to go to dry land and have a major renovation, especially the rugs and furniture. Also, new shows and more activities. I also think it is a great idea to have a section for adults only and family and children in another section just like the wheel chairs. Very disappointed!!! Read Less
Sail Date October 2018
Allure of the Seas Review Western Caribbean 10/07/18-10/14/18 Suite 11330 Who: Me, my husband and our 10 year old son This was our first Royal Caribbean cruise, though we’ve been on 3 Disney cruises, a Carnival cruise and ... Read More
Allure of the Seas Review Western Caribbean 10/07/18-10/14/18 Suite 11330 Who: Me, my husband and our 10 year old son This was our first Royal Caribbean cruise, though we’ve been on 3 Disney cruises, a Carnival cruise and a Princess cruise. Originally we had booked a balcony room for $4,300 including free gratuities (for first two guests) and $300 onboard credit. About 6 weeks before the cruise we got a call offering the aqua-theater suite for a flat $900 more so we jumped on that. Suite 11330, which was amazing by the way. I spent so much time on the balcony watching the ocean. Our first cruise was an inside stateroom, then upgraded to balconies, then mini suites, and now that we’ve experienced a suite it’d be hard to downgrade from that! While it’s impossible to have a bad cruise, I will say that this was our least favorite ship. Food: Pretty good, I especially loved Park Cafe, Boardwalk Dog and Costal Kitchen. Not the best cruise food (that actually goes to Carnival and Disney!) but it was pretty good. You’ll never go hungry on a cruise, that’s for sure. The windjammer is the worst cruise buffet! The set up was horrible and seating impossible to find. They usually only had one side open. It was completely chaotic. We only tried it a few times and then gave up on it. Never had that issue with any other cruise buffet, site they get crowded but not like windjammer! It really is designed poorly with different stations and no rhyme or reason to the flow. People just pushing through each other trying to get what they want. Then heaven forbid you need ketchup or mustard cause that area is right by some stations which are always backed up so you have to fight through people there to get what you need. It’s just very poorly designed. Activities: There’s definitely a lot to do, unfortunately the hours for rock climbing and the flow rider were so incredibly limited, even some of the posted times they’d close down even thought the weather was fine. It was frustrating, boasting all these activities yet making them almost impossible to do by only offering extremely limited hours which meant huge long lines and waits each time they actually did open. Kids club: Major letdown! The only kids club our son hasn’t just loved (surprisingly his favorite so far has been on our Princess cruise, not the Disney ones!) This one he went to once and didn’t want to go back. Ever other cruise the counselors were amazing, this one was just a dud all around. Which made for no kid free time for us. The kids club area for each age group is TINY! It was off season when we went and not a lot of kids on board yet the tiny rooms were stuffed full of kids. I can’t imagine during summer vacation when there’s tons more kids on board. A ship that size could really have done more with the kids area! It was smaller than the kids area on the small tiny Carnival ship we went on (sorry can’t remember the name of that ship right now as it was 8 years ago). It was one of Carnivals smaller ones, yet the kids club was much larger than the one on Allure. Plus, this was the only cruise where there’s no way of contacting parents when kids want picked up. Every other one they’d call when the kids wanted to leave, on Allure they told us that there’s no way of doing that and that they don’t provide the cruise phones for communication with parents that every other line has. Total letdown!! Suite Lounge: Very nice! Water is hard to come by on the ship so that was a nice place to go to refill and hang out. Lots of drink options and snacks after 4:30. If we ever go on another RC cruise it will definitely be suite level for the lounge, priority boarding and free internet. Entertainment: Another let down. Every other cruise had tons of activities going on at any given time, this one there was literally nothing to do a majority of the time. We spent a lot of the time just hanging in the suite lounge. My husband was really disappointed in the lack of night life compared to other cruises. This part didn’t bother me so much as I’m more the relax and watch the ocean type, but the lack of entertainment really disappointed him. He loves live music and said that was limited on Allure as well compared to other shops. Boarding: We were one of the first ones onboard which was nice as we had flight issues (bad weather caused a flight delay to Chicago so we missed our flight to Ft. Lauderdale and ended up getting rerouted to Newark where we had to wait overnight for a morning flight. We always fly in a day ahead and planned on getting to Florida the night before but we ended up landing around 9:30 am and headed straight to the port. It was a long night so early boarding to get on and relax a bit was awesome. Ship size and layout: It is a really big ship. Which has its good points and bad. It’s gorgeous! Especially Central Park. But it’s big! I’ve found that I prefer a smaller ship. The Disney Fantasy is about perfect both size wise and layout. The Allure needs front, aft and mid elevators. There’s really not enough elevators for the amount of people. Once again, and issue we’ve never had on any other cruise yet this one was a 3-10 min wait each time you needed to use an elevator whereas other cruise lines we just walked right on. It takes a lot more to get around which isn’t so bad while we’re young and healthy, but I can’t imagine getting around a ship like that with health issues. It’d be a complete challenge. So while the size can be a good thing, it can also be overwhelming. Service: Outstanding! Every crew member we came in contact with was friendly and helpful. Probably the best crew I’ve come in contact with on any cruise ship. Excursions: We did the Underground Mayan River Cenote which was amazing! We had the best tour guide ever, Ruben. Our son absolutely loved the excursion! We also did the glass bottom boat tour to see mesoamerican barrier reef. That was pretty amazing to see as well! Summary: Don’t get me wrong, we had a wonderful cruise. We are not negative people who looks for reasons to complain. We roll with the punches and still enjoyed ourselves. But this is a review so it’s only fair to write our truthful opinion. It would take a LOT for me to not enjoy a vacation, so the negatives didn’t ruin our trip or anything. It’s just that I’d likely not sail Royal Caribbean again unless there was a killer deal. Nothing against RCL, just that our experiences on Carnival, Disney and Princess were far superior so we’d sail them again before RCL (unless there’s a really good deal, in which cause we’d gladly sail again and give it a second chance). I wouldn’t go out my way for RCL though. Our next cruise is a Baltic cruise on NCL in June 2020. I would have searched RCL for Baltic cruises, but didn’t have to as I found us a really good deal on one from NCL in a spa mini-suite. Long point is, I wouldn’t completely rule out RCL but it’d be the last option I’d look at in the future. Read Less
Sail Date October 2018
The pros- Royal App- do your registration via the app, so easy and it got us priority boarding, spent less than 5-10 minutes at the port and we were on the boat. -Multiple swimming pools and we always seemed to be able to find a chair ... Read More
The pros- Royal App- do your registration via the app, so easy and it got us priority boarding, spent less than 5-10 minutes at the port and we were on the boat. -Multiple swimming pools and we always seemed to be able to find a chair or two even on sea days. Cruising days best time is late afternoon and early evening to avoid crowds. - Bar service was generally quick, lots of drinks to choose from -Dining room food was good and plenty of choices - Lunch at American Icon on sea days (skip the buffet)-can order off menu or nice salad/stir fry buffet -The aqua show and ice show were great- lots of shows to choose from. - Large casino- one side is smoking but it all smells like smoke. - Spa was nice, look for daily deals - Overall the ship was clean and seemed updated but the rooms are starting to show some wear. -Rock climbing, Flow Rider, and zip line, ping pong, mini golf- wait could get a little lengthy at times -Movies in the Aqua Theater are fun, RC charges extra for popcorn :( The cons -There are A LOT of people on the boat, expect mass confusion and plenty of traffic jams during embarkation and going to dinner- the lines for photos make it difficult to get to dining rooms -Windjammer Buffet- just don't do it. It was awful with lines to enter extending out the door while you waited to be seated. Once inside there was plenty of seating, RC really needs to change the way this is handled. We tried going early, late, and off times- after three attempts we gave up. There was no organization to the food stations, there are just cubes plopped in the middle of the floor so it is complete chaos with people coming and going. The staff seems equally annoyed with the chaos at times. The food was just meh. Was disappointed that hand washing/sanitizing didn't seem important upon entering. The Wipe Out is the best kept breakfast secret- limited selection but rarely crowded so great on port days. -Basketball court- my pre-teens were really excited about this but never actually got to use it. It was full of grown men constantly and I witnessed at least 3 fights/ shoving matches. They need to have a time when kids could actually use it also, other than things scheduled on the court it went largely unsupervised. -We booked two cabins and were told that both would sleep 4 which was incorrect- one slept two and the other 2 and a pull out. If you have a snafu there isn't anything they can or will do to help. They also can't switch keys so we were stuck sending our kids to sleep in Grandma's room every night. I really think RC should have stepped up to remedy this or do something since it was their fault. Ports- All ports have excursions that you can book yourself for far less than the cruise, most places are relatively easy to get around. -Costa Maya- you may only enjoy this port if you are a first time cruiser or enjoy doing shots poolside in man made Mexico. There is an awful seaweed problem currently so any beach activities are out. The snorkel bay and dolphin swimming at the port were not open the day we were there. Most of the shopping is extremely overpriced. There was an interesting dance in the middle they every hour or so. Roatan- Amazing day. Booked a driver for $25 pp (shout out to Vic Bodden) and he took us anywhere we wanted to go- ziplining, snorkeling, held slothes and monkeys, a great seafood lunch, and shopping. Honduras was everyone's favorite day. Cozumel- always enjoy a day at Mr. Sanchos- all inclusive food and drink, beach pool and some shopping. There are cabs waiting both ways. Bahamas- beach day at British Colonial- includes food/beverage credit with entry, kayak, SUP, snorkeling, pool and towels. About a five minute walk from port, Drinks and food can be pricey but they have amazing vodka margaritas! Even though gratuity is included it is an expectation that you tip the dining staff, head and assistant waiter and room attendant. I don't mind tipping extra for good service but it does seem expected. Read Less
Sail Date August 2018
The ship was extremely beautiful and large. Entertainment was great. However, shore excursion to the beach bomb out badly. Most of the staff was very accommodating; however, during the days when we were at sea, the food lines was a bit ... Read More
The ship was extremely beautiful and large. Entertainment was great. However, shore excursion to the beach bomb out badly. Most of the staff was very accommodating; however, during the days when we were at sea, the food lines was a bit unorganized eventhough staff was trying to maintain order. Guest were becoming frustrated because it felt like you had no space of your own and you had to wait too long to be seated. The wait stretch from eating to sunbathing and especially the pools. In addition, we had a couple of guess who had became ill on the ship from the food. All was offered was a 15% discount on the next cruise..... What shocked and overwhelmed me the most was upon entering the ship the vendors immediately sought you out to purchase goods.... OMG, let us settle in first..... What should have been offered is a beverage just to relax. Most of us needs to take the EDGE OFF because traveling can be stressful. This was my first time on Royal Caribbean and I really believe its my last time. NOT IMPRESS WITH THE BIG SHIPS.... In addition, I traveled on Carnival Cruise lines several times and I have to say I had a lot more fun each time, I traveled with them. So much so I can now compare and state honestly I'm not going back RC. I'll try other cruise lines. Read Less
Sail Date July 2018
If you want to spend your time and money at a fancy mall instead of experiencing a cruise, this ship is for you. There are a lot of people everywhere. Random DreamWorks characters would show up in places. The Aqua show and Ice show ... Read More
If you want to spend your time and money at a fancy mall instead of experiencing a cruise, this ship is for you. There are a lot of people everywhere. Random DreamWorks characters would show up in places. The Aqua show and Ice show were very good. Blue Planet is great. Mama Mia is Mama Mia, if you have seen it elsewhere, no need to see it again. We dined at Giovanni's Table and the food was fantastic as was the wait staff. While the ship is very nice, you don't really feel like you are on a cruise ship. There are very few places outside of your cabin that you can see the ocean. The Royal Promenade is very nice with shops, restaurants and bars; the Boardwalk is like an Atlantic City boardwalk, and Central Park is beautiful, but it is all interior and could be anywhere. You don't get to see out to the ocean, and all of the wonderful things that go by. All of that said the staff was wonderful, from our room steward, the waitstaff, to even the staff that cleans the tables are all wonderful; with fantastic stories and will bend over backwards to make your time on board a great one. Personally though, I would not recommend this ship. Read Less
Sail Date July 2018
We choose Royal Caribbean, because they claim to be autism-friendly, which was not our experience. There were large crowds during sea days all over the boat, especially immensely crowded pools, but the kids club was the biggest letdown. ... Read More
We choose Royal Caribbean, because they claim to be autism-friendly, which was not our experience. There were large crowds during sea days all over the boat, especially immensely crowded pools, but the kids club was the biggest letdown. There were long lines to drop off our son, there were very large numbers of youth in each session with few staff, the activities offered during the evening sessions were most definitely NOT autism friendly (group sports each night). Further, the staff didn't appear to understand autism (e.g., that you may need to give more directions or set them up with a structured activity when the kids were running around wild). We were beyond disappointed that our son was unable to participate successfully, which he was able to on Princess last summer because they have structured activities in the kids club and more staff. I will say that we loved our suite, the suite lounge, the shows, and the eastern Caribbean itinerary. Read Less
Sail Date July 2018
Ship is popular but we didn’t enjoy it much. The foods or entrée need improvement. Balcony rooms are a lot smaller compared to other ships that we sailed before. The entertainment or shows need improvement specially some of the singers. ... Read More
Ship is popular but we didn’t enjoy it much. The foods or entrée need improvement. Balcony rooms are a lot smaller compared to other ships that we sailed before. The entertainment or shows need improvement specially some of the singers. The Cruise director did a Quest game in his own interest. Game not fair and participants were put in embarrassing situations. Some employees were not friendly. We had been on many cruises and always parted in good camaraderie with a lot of employees specially specially our stateroom staffs. The breakfast buffet served the same variety of foods for 7 days. Seafoods like shrimps were served in a very minimal manner. My family blamed me for spending more than $7,000 on this cruise because it is not worth at all. The swimming pools are mostly small to accommodate the guests. The foods at Solarium need to be improved too. The choices of main entrées in formal seating need to improve too. I felt that I just wasted my money after this cruise. It’s hard to earn money for vacation so I am sad with the outcome of our cruise plus my family blamed me a lot because of a lot of negative things about our experience. Read Less
Sail Date July 2018
Thank you Port of the Everglades!! The new system of "Expedited Check In" is amazing and wonderful! Use it and it will be the best thing you ever do if you embarkation city is participating! This was a family cruise and it ... Read More
Thank you Port of the Everglades!! The new system of "Expedited Check In" is amazing and wonderful! Use it and it will be the best thing you ever do if you embarkation city is participating! This was a family cruise and it would not have been our 1st choice of time of year, or ship - so I should preface my review that way. Though we like Royal Caribbean, we Love NCL, and there are probably others we'd like to explore. The Allure is an extremely large ship- I believe I missed seeing certain areas. We went in mid-summer due to children in the family [not ours], and the ship was filled with them and families. So if you're travelling with kids - GREAT time to go! We found solace in the Solarium part of the ship, Adults Only. Actually it was fabulous, as was the Solarium Cafe for eating. We chose a cabin with a larger balcony for the 1st time; tho it was very nice that way and Mike really liked it, I don't necessarily see the need vs the cost difference. The cabins are at that price are all the same size inside. Dining ... Hmm... We chose My Time Dining. What can I say except that it's definitely not the same as 'Any Time Dining' on NCL's Breakaway Class ships. You can only dine in one dining room, vs 3 on NCL. We had good food every night and our wait staff was very good, but there were nights were things were so slow we were late or missed shows. This wasn't due to the wait staff, but kitchen service. They actually had to bake extra dessert one night?? There were several activities we wanted to participate in - particularly on the 'at sea' days. For myself, I wanted to do a few of the casino tournaments. Well it happens that they had them all bunched up together almost. Two of them that I wanted to enter were almost on top of each other .. The poker tournament and Black Jack. I decided to enter the Poker Tourney and if I got out early maybe enter the BJ. Well I didn't make it to final for the poker, but got pretty far, so missed out on the other. Seriously ... The Slots, poker and black jack were all between 1 pm and 4 pm in the afternoon - ridiculous! Another activity that we wanted to participate in as a family [and it seemed others did also] was in a very small venue. Got there 10-15 min in advance and it was packed, actually overflowing. There were 3 tables in from but NO chairs. I went to the host and asked about it ..she told me I should get there earlier [oh really, nice]. So I asked her about extra chairs for the tables. She said we could drag them in from the outer area of the lobby [the heavy padded ones in the boardwalk area, lol]. WOW .. impressive. No, I wouldn't give the activities director extra points.. One of the shows we saw, Mo5aic, Excellent!! If they're on your cruise see them. We saw Mama Mia and it was very good, as expected - tho actually I guess I expected a little more, lol. Overall .. our family was together and had a lovely time. Would we go on this ship again - No. No interest. Read Less
Sail Date July 2018
We had a wonderful time. The ship is huge and I quickly grew tired of the large crowds. This wasn’t my favorite Caribbean route, but the kids enjoyed it. We booked excursions at every stop. Please do research on them. Some of the ... Read More
We had a wonderful time. The ship is huge and I quickly grew tired of the large crowds. This wasn’t my favorite Caribbean route, but the kids enjoyed it. We booked excursions at every stop. Please do research on them. Some of the descriptions really weren’t accurate through Royal Caribbean. And some were better than others. I wish more things were included in the price. I felt like there was more nickel and diming than in prior cruises. So many things you want are now not included in the cruise price. I think they have gone to so many specialty restaurants that the included food is very average. Also, you would ask one person a question, go there and then they would tell you something else. I think the communication about options on the cruise was missing. We definitely had fun with the family but I miss he days where you had robes in your cabins and chocolates on your pillows at night. Read Less
Sail Date July 2018
I was sadly disappointed after having high expectations for this cruise vacation. All along I thought cruising was a stress free and convenient way of traveling but this experience proved to be the opposite. I felt nickel and dimmed ... Read More
I was sadly disappointed after having high expectations for this cruise vacation. All along I thought cruising was a stress free and convenient way of traveling but this experience proved to be the opposite. I felt nickel and dimmed for everything while on the ship. Ice water should be easily accessible everywhere but yet machines are far from one another. When asked to have ice water in the room, I was told a $9 service fee would be charged...for ice water, really? Bartenders are not service oriented and can make you wait a while before they acknowledge you. This is not because they are busy but because they know gratuity has already been added to your bill and therefore in no rush to serve. When purchasing an alcoholic beverage package you would think all inclusive, well there are exceptions. Staff was prancing drinks in plastic lit up cups and those had an extra $3-$4 with the alcoholic beverage package. The soft drink beverage package does not include bottled water. All soda machines are quite distant from one another and inconvenient for consumers. There are few bartenders coming around the pool areas if at all. It may take sometime before you can get anyone to bring you a drink. I requested 5 ice waters from a bartender along poolside, who later responded he could only bring small cups because they were out of larger glasses. I walked up to the bar and was served 5 large waters. Poor service! Read Less
Sail Date July 2018
This was my 8th cruise, 2nd with RC. This was my first time on a mega ship and have to admit that I have mixed feelings. The ship is very impressive both size and condition. It was one of the smoothest sailings that I've had. Most of ... Read More
This was my 8th cruise, 2nd with RC. This was my first time on a mega ship and have to admit that I have mixed feelings. The ship is very impressive both size and condition. It was one of the smoothest sailings that I've had. Most of the time there was no movement at all. We had a balcony room on deck 11, mid ship. The room was nice, balcony was an adequate size and really like the RC shower that you don't have to deal with a shower curtain. Service, on the ship was fine, food was good generally. No complaints there. Since I didn't sail 20 or 30 years ago,I don't expect fabulous gourmet food and people waiting on you hand and foot. To be perfectly honest, in 8 cruises on 3 different cruise lines, I've noticed only marginal differences. The staff was generally friendly and competent. The things that I noticed as being different than any other ship that I have been on; the cruise director, who is normally omnipresent, I saw twice in 7 days. I didn't know who he was until day 4. There are virtually no announcements. Didn't know when the ship was cleared to disembark in ports. I heard the captain twice, I still don't know his name. Keeping you informed was not a high priority. Not sure if all this is good or bad, just very different. The way they presented shows was also different. They had 4 main shows that played multiple times, rather than a different show or shows each day. Again, not bad, just different. The shows were generally very good. The ship has a lot of activities, such as a flowrider, zip line, rock wall etc. These are great for 20 somethings, not really important for a 60 something like me. It's fine that they are there, just not necessary or useful to me. The Pros: 1. Embarkation was amazing. I am not a patient person and I told my wife that I was mentally prepared for a very long process. It took 15 minutes curbside to ship. How they do that with 5400 people is magic. 2. The ship is large, well maintained and the seas were very smooth. 3. Room was very nice, balcony was great and loved the shower. 4. The Casino, had one full side that was non smoking. It worked very well, no smoke smell, at all, on the non smoking side. 5 Food and entertainment were both above average. The Cons: 1. There is not enough elevator capacity on the ship. Sometimes had to wait way too long to get into and elevator. 2. Venues for things like trivia and karaoke and games were far too small. Seldom if ever was the space adequate. Have been on ships half the size with twice the space. 3. Even more high priced shops than a normal ship. I have no idea who buys the Rodeo drive merchandise, on a cruise ship, but seems like a huge waste of space. 4. Many free eating places were open at odd hours . One day we wanted a hot dog at noon and it was closed, we went for pizza instead, also closed. Seems like a pretty normal time to eat, but not on this ship. 5. The buffet had a good variety but it had no organization at all. No normal flow and nobody to herd the patrons. People were going in 10 different directions and excuse me was the word of the day. Summary: It was generally a good cruise. The ship was nice. I generally choose a cruise by price and where the cruise sails to. I have little loyalty to a specific cruise line. Would I cruise RC again? Sure. Would I sail on the Allure again? Probably not. It was an experience, I've done it, now time to move on. If I was 30 and had children to bring, I'd have a different answer. I'm looking forward to a September cruise on a smaller ship, not small, just smaller. Read Less
Sail Date June 2018
Ship - Was very nice and well kept Cabin- We had a very small cabin they actually placed us in the wrong room type . We were suppose to have been in a room for 3 and were placed in a room for 2 . My husband my four year old and I where ... Read More
Ship - Was very nice and well kept Cabin- We had a very small cabin they actually placed us in the wrong room type . We were suppose to have been in a room for 3 and were placed in a room for 2 . My husband my four year old and I where cramped in this tiny cabin with only one bed for 3 days of our 7 day vacation ! They some how drop the ball and our room attendant couldn't have been more helpful and more nice he was amazing even though he really couldn't do anything about moving us being that the ship was full to capacity. On the 3rd day they finally moved us to a bigger room with a balcony . We were not happy about the first 3 days and they wouldn't refund anything at all ! Dining - The food was good I just wish they had more choices in the main dinning, but it really was delicious. Entertainment - They had some really good shows but again not enough Service - overall was good Ports and shore excursions- We did 3 excursions one in Cozumel one in roaton and one in costa maya . We had a blast in Cozumel drank lots of tequila and the food and people where lovely . Costa maya port is beautiful and so are the people The roatan excursion was really not good first of all the port was not very impressive and the people not very welcoming or friendly . We took a tour of the island that would then drop us off at the beach . The island looked very dirty lots of garbage everywhere, and the beach was not clear at all . My son actually got bit by some critter in the water. Read Less
Sail Date June 2018
We chose this cruise after being bumped from our original choices. Royal Caribbean told us that the boat had been "chartered" and gave us 3 different options. None of which worked for the best for us. The only compensation we ... Read More
We chose this cruise after being bumped from our original choices. Royal Caribbean told us that the boat had been "chartered" and gave us 3 different options. None of which worked for the best for us. The only compensation we received was a $200 credit (not per person either, just $200). This resulted in our son missing a week of school if we wanted to keep the same itinerary and price. We bought the beverage package (no alcohol) and it was the worst thing I've ever seen. You had to carry around your souvenir cup which is ridiculous. It was difficult to know where you could get "included" drinks and never was I offered a can/bottle even though I saw them on the boat (so it's not as if they just don't have them due to environmental concerns). Once we realized how expensive the photo package was we simply avoided having our pictures taken after that. We did purchase 3 prints and we felt as though they should've been given to us both in print & digitally for the $55.00 they cost (remember just for 3 small prints). Also, when they were printed the color was very odd and they are mostly unusable now anyway due to that fact. In the central park area there are padded chairs and they look like they are 15 or more years old. They are stained & ripped and I couldn't bring myself to sit in them. We went on a different excursion at each port and with the exception of Mexico felt that they were incredibly disorganized and we almost got left behind at the Jamaica excursion due to the fact that the guide didn't seem to know how many people were with each group and didn't seem to count his bus full of people. On the bright side, our state room attendant - Carmen was awesome and took great care of us. We had a 16 year old with us and although there was a teen section, it would've been nice to have had some organized activities or a person (cruise director for teens?) to try to get all the teens on board a bit more involved. The food from room service was better than most of the food options available on board and was a completely different selection. The food & selection at the Windjammer was excellent and we found that being our "go to" when we were unhappy with the main dining selections. Also, in the fitness room many of the cardio machines were broken or missing parts. Read Less
Sail Date April 2018
We are not regular cruisers, and I remembered why in the middle of a 7 night Carribean cruise on the enormous Allure. The amount of people all trying to use limited space, especially pool decks and the buffet dining, was overwhelming. You ... Read More
We are not regular cruisers, and I remembered why in the middle of a 7 night Carribean cruise on the enormous Allure. The amount of people all trying to use limited space, especially pool decks and the buffet dining, was overwhelming. You would think the ship would implement better management to enhance customer experiences. The shows, Aquaria, Mama Mia, and Blue Planet were amazing. The biggest disappointment was overall customer service which was quite lacking. Our stateroom attendant and the specialty restaurant employees were very friendly and courteous. However, we had numerous problems with games in the Arcade not working at all, not working properly, or taking money for the game and not performing. The Casino manager in charge of the Arcades was rude, defensive, and dismissive. We also got tricked regarding the large prize we selected (was NOT as advertised). I also used the Spa where my technician using a "bait and switch" tactic for a facial product. She outright lied about the product she sold me (saying it was the exact same product). When I returned the product after realizing what happened, another spa employee lied again (a simple google search shows the active ingredients which were totally different). That employee was nasty but did provide a refund. Another cruise guest approached me after this encounter and said they did the same thing to her. I expected things to be brighter and more spectacular and more modern/updated. I especially thought some employees could be more friendly and respectful. More importantly, I think the means to which the employees will go to sell a product/earn additional revenue was shameful. Read Less
Sail Date March 2018
Embarkation was a breeze, barely any wait. We had sailed on Allure before and were still impressed with the ship, despite it's age. There were some areas that needed some attention - Freestyle machine outside Sorrentos, men's ... Read More
Embarkation was a breeze, barely any wait. We had sailed on Allure before and were still impressed with the ship, despite it's age. There were some areas that needed some attention - Freestyle machine outside Sorrentos, men's restroom on pool deck, but overall well maintained. This was our 9th Royal Caribbean cruise and have to agree with the common trend in reviews that service and quality are in a downward trend. We sailed Anthem last May and saw significant cuts on this sailing both in amount of onboard activities as well as food in the MDR. If you're a fish/seafood lover, you'll be very happy with MDR menus, if not, you'll probably get quickly bored. Both starters and desserts only had one or two changes each night. We have always enjoyed the MDR in the past, but will most likely start frequenting specialty restaurants. Our dining staff was also very slow for just a table of 4. We were seated right inside the door and could see that the majority of diners arrived after we did (traditional seating) and the majority left before we did an we aren't slow eaters and ordered as soon as waiter arrived. Entertainment as usual was very good. Was disappointed that our reservation for the Comedy Club on the final night was moved to the main theatre instead of the intimate Comedy club venue - very different experience. Debarkation was also a breeze. Read Less
Sail Date March 2018
Just returned from a family trip to the Eastern Caribbean on The Allure and we can't say we were that impressed. The ship is huge and offers a variety of things to do for all ages (we had a 2yr.old with us) which was the reason we ... Read More
Just returned from a family trip to the Eastern Caribbean on The Allure and we can't say we were that impressed. The ship is huge and offers a variety of things to do for all ages (we had a 2yr.old with us) which was the reason we chose the ship. We have cruised with RC over the years( 6 cruises) and it seems as the ships get bigger food quality and service decrease. The meals in the dining room were subpar and the Windjammer had the same foods almost everyday or leftovers from the previous night. If this was your first cruise you might think the food was fine but we know from previous cruises food quality is lacking. You could tell that dining room was understaffed.The wait staff was trying, they just were too overloaded. We purchased a drink package as we like to have wine with dinner, most times you only had a couple of choices without an up charge. Many times at dinner we didn't even get the drinks we ordered. We did enjoy the Aqua theater and Mamma Mia and our stateroom was clean. If you want non stop entertainment and caferteria food take the Allure. If you want quality food, wine and service choose another cruise line, RC isn't catering to that crowd anymore. Read Less
Sail Date February 2018
Allure of the Seas Ratings
Category Editor Member
Cabins 5.0 4.4
Dining 5.0 4.1
Entertainment 5.0 4.5
Public Rooms 5.0 4.5
Fitness Recreation 4.0 4.3
Family 5.0 4.3
Shore Excursion 4.0 3.9
Enrichment 4.0 4.0
Service 5.0 4.4
Value For Money 4.0 4.0
Rates 5.0 3.9

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