558 Royal Caribbean Allure of the Seas Cruise Reviews for Family Cruises to Caribbean - Western

We traveled with a group of 11, my family of 5, my sister’s family of 4 and my parents. We enjoyed the ship but felt there was no central area to convene at the pool, like on the smaller ship we went on in 2014, the Grandeur. The food ... Read More
We traveled with a group of 11, my family of 5, my sister’s family of 4 and my parents. We enjoyed the ship but felt there was no central area to convene at the pool, like on the smaller ship we went on in 2014, the Grandeur. The food in the MDR was excellent. Highlights were the French onion soup, steaks, lobster night, and our fabulous waiter and assistant waiter. Mamma Mia was very good, as was Oceanaria and the comedy show. We were in adjoining cabins 11684/11682 which provided plenty of space for my family of 5. Our stateroom attendant was very nice and kept our room tidy. Bars were plentiful, never had to wait to get a drink except the first day at Boleros to get a coconut mojito. (Which was delicious). The ports were great except for the tourist trap of costa maya. We looked at the shops- all selling the same stuff and then teboarded the boat for lunch and the afternoon at the pool. All in all, it was great. Cruising is not my preferred vacation style, so that’s the 4 Stars. I prefer the confines of home while I am away, specifically laundry as stupid as that sounds. Read Less
Sail Date July 2018
Food is great many activities and shows for everyone in the family . Our son graduated high school and we brought him and some friends to the cruise. They had a great time, however you need to be 18 years for most of the entertainments. ... Read More
Food is great many activities and shows for everyone in the family . Our son graduated high school and we brought him and some friends to the cruise. They had a great time, however you need to be 18 years for most of the entertainments. They are planning another cruise next year so that they can experience the full entertainment. Had I known, I would have waited three weeks to travel after his 18th birthday. I think that they should make an exception if the kids are days away from being 18 and are with their parents. Our dining experience was outstanding, the staff (Roberto and Felix) kept our diners entertained and the food was great. My 10 year old was disappointed there are no waterslides in this ship. Everything else was great. I recommend to download the RC app. If you are planning on drinking buy a drinking package, beers are almost $8 and drinks are $14 on the ship. If you purchase the drinking pass prior to embarkation you can get 20% off or keep an eye for all the prior to boarding discounts (emailed to you weeks prior to your travel) you can save lots of $$$ versus paying full price once you are on the ship. Read Less
Sail Date July 2018
Wanted a cruise that would fit our whole family of different ages (older teens/young adults). RC Allure of the Seas is an amazing ship. It is beautiful like a floating city. We loved Central Park the best it was always quiet. The ... Read More
Wanted a cruise that would fit our whole family of different ages (older teens/young adults). RC Allure of the Seas is an amazing ship. It is beautiful like a floating city. We loved Central Park the best it was always quiet. The ship's service was excellent especially our room attendant Rosbert on 10295/290 he went our of his way for my husband and I and our boys with great service and his kindness. We ate in the American icon grill for my time dining and the Hosts Laurent and Angelo were so accommodating and helped us with our original late dinner times to making them earlier for us. Our waiters, "Z" Zildo and Sheila, Vansanth, Raj ,Olexander and Ronell and all the assistants all went above and beyond with the service they provide. Our son has a peanut allergy and they were all very attentive to this communicating with the chief. So impressed with them all and the way the whole dinner experienced ran. They work so hard and have a smile all the time! We also ate at Saba Grill and Chops Grill and both were wonderful dinners and waiters. For the most part shore excursions were good. It is just a bit crazy with everyone getting off the ship at the same time and trying to find where to go but generally it was well organized just a lot of people. The Dolphin Push/Pull in Cozumel was excellent as well as the Jolly Rodgers Snorkel in Rhoatan ( just a bit crowded in the water during actual snorkeling though). The Sting Ray encounter at Blue Lagoon Nassau was extremely disappointing. The girl who was doing it had a group and started her talk with them when our boat arrived. My family and another couple were not part of this group and were told to just go snorkeling which we did and then we were with the other group for the actual encounter so we did not receive the information talk prior. The ray bit me as i did not know that i should not put my hands on the belly side of it. It was ok but when i asked the trainer when we would have the talk she said "you could just read the brochure its the same thing and accused us of being late". We were not late! That was not what we paid for and if we had the info talk i would have known not to put my hand on the underside of the ray. Then we had time for more snorkeling and there was NO snorkel equipment left and she did nothing about it and said to me to just go swim. Needless to say I was extremely upset and then the supervisor Kristalyn came over and was very kind and tried to rectify the situation of the poor service and gave my family a free lunch. That was nice of her but we were really put off as to how the trainer spoke with us and did a poor "encounter" She basically was pushing all of us through for photos. We had a Free family Rock Climbing instruction which came with booking the boardwalk balcony. When i went to inquire about it the person working it said that was only for a certain day and time. We were never told of this so we missed it. NOT COOL RC!! Again we loved the ship and the shows, the service, food etc but wish there was more areas on deck to sun yourself and have quiet instead of 24/7 noise. That would be my recommendation to have some areas for quiet and no load music. In general we had a great time for our first cruise experience. Read Less
Sail Date July 2018
The ship was intriguing. Plenty to do without ever leaving the ship. Wonderful service and staff. The food was extraordinary and very fresh. For the most part, the shore excursions were enjoyable. Don't miss the Gumbalima ... Read More
The ship was intriguing. Plenty to do without ever leaving the ship. Wonderful service and staff. The food was extraordinary and very fresh. For the most part, the shore excursions were enjoyable. Don't miss the Gumbalima preserve tour. As for dining, we were a family of 15 and were treated quite well. We had two tables and the wait staff was exemplary. With almost 6000 passengers on board most venues were never crowded. My 22 year old granddaughter was chosen to model jewelry in a fashion show and it was the highlight of her day. I enjoyed the total experience greatly. Everyone I spoke to was of the same opinion as me. Royal Caribbean has many bells and whistles that others do not have. The shows, parades, and other entertainment venues were quite enjoyable. A lot of gun for my family. I would highly recommend this cruise to anyone looking for a great experience at a reasonable price. Read Less
Sail Date July 2018
We were celebrating our son and couple of his friends high school graduation. As parents it was relaxing and at the same time there was entertainment for us. There shows are spectacular, especially the aquatic and ice show. The kids had a ... Read More
We were celebrating our son and couple of his friends high school graduation. As parents it was relaxing and at the same time there was entertainment for us. There shows are spectacular, especially the aquatic and ice show. The kids had a great time. Only thing missing they said was water slide (guess we missed that while doing research:) ). The dining experiences were wonderful, clean, beautiful presentations and lots of variety. The staff were all pleasant and helpful and attentive. We used the windjammer and American icon a lot and we loved how they tried to decrease germs and bacteria spreading by offering antibacterial handwash with a big smile and light Spirit saying “ WASHEE WASHEE” as you enter the restaurants. Our room attendant Daron and his area supervisor ( last name Anderson, his first name was tricky to pronounce) were always friendly. On a whole the the staff I encountered were all friendly, helpful and attentive except for one lady in guest service was very rude (young Indian lady). She caught me off guard because I was so use to everyone being super nice, however, I didn’t let that one incident with her ruin my trip. She was just an odd individual. Oh my kids and I were greeted every morning with a smile from Fari in Park cafeteria when we ordered our morning tea and coffee. Thanks Allure of the seas for making this a great memorable experience. Oh one last thing the gym equipment the treadmill wasted a lot of my time, going from one to the other trying to find one that screen works. The flow rider attendants were so helpful. Read Less
Sail Date June 2018
Overall we really enjoyed our vacation on Royal Caribbean's Allure of the Seas. We completed the mobile check in prior to the cruise hoping for a smooth embarkation, however this was a complete waste of time. We were sent back through ... Read More
Overall we really enjoyed our vacation on Royal Caribbean's Allure of the Seas. We completed the mobile check in prior to the cruise hoping for a smooth embarkation, however this was a complete waste of time. We were sent back through the check in line twice after we presented our mobile set sail pass. We were informed by security that we had to have the paper set sail pass stamped. During our second check in we were informed that there was a separate area for guests that completed mobile check in. There was no signage for this area, and if you are a crown and anchor guest you are directed to a different area that did not have a mobile a check in option. First impression was that there was no organization. Once on the boat, we were in awe. The boat is enormous and absolutely beautiful. Our guest room was ready at promptly 1pm, the muster drill was less chaotic then I remember from previous cruises. Sail off was beautiful, we had the large balcony and I would highly recommend a balcony room! Our only complaints were the beverage availability, for the soda packages. There was only 6 kiosks (2 by the pizza place on the royal promenade, and 4 in the windjammer buffet) all other options required bar service. My husband and I had the Alcohol package and felt that it was well worth the money (and we are not big drinkers) however there was a specialty drink we were informed was not included and had to pay $9 for it. Not a big deal but we saw the menu for other drinks that we had ordered that were $12 each, so this made no sense to us. Our children had the premium drink package which was supposed to include smoothies, frozen non-alcoholic daiquiris, etc.. and they kept getting denied until the last night when one of the bartenders realized they didn't have a sticker on their seapass, however when he swiped the card it was covered. We were very excited to try to book our next cruise while on the boat, however we did not find it to be of any value. I actually looked up and book my next cruise at home for less than I was quoted on the boat. Shopping was limited... unless you want a purse or jewelry. No great deals like I remembered from previous cruises. Oh and photo machine broke so we are patiently waiting for our cruise photos to be mailed to us. So a few things could have been better organized, but we still had a blast! Read Less
Sail Date June 2018
This was our first cruise experience. We went with our friends who are frequent cruisers so they helped us a lot. I was not expecting the cruise to be as good as it was. It was an excellent experience. We had drove and spent the night ... Read More
This was our first cruise experience. We went with our friends who are frequent cruisers so they helped us a lot. I was not expecting the cruise to be as good as it was. It was an excellent experience. We had drove and spent the night at a hotel in Ft. Lauderdale (SpringHIll Marriott) and were able to park our car at the hotel for the entire week (highly recommend). They offered a shuttle service from the hotel to the ship for $20 round trip the day of and day of disembarkment. The convenience was worth the $20. They dropped us off right next to the ship and picked us up at the same spot. I was dreading the check in process but it went incredibly smoothly. They have employees that take your luggage (except anything you carry on) and will deliver it to your room later. Once we got off our shuttle they took our bags immediately and showed us where to go to get in line for check in. The lines were long but moved very fast - they have a great system. If you have all of your prep work/paperwork in order check in is a breeze. We were sure to have all of our ducks in a row and it was worth it. What I liked the most was they had Royal Caribbean employees every few feet to guide you in the right direction on where to go next during the check in process. They were happy to answer any questions. We arrived on the pier around 12:00pm and were fully checked in and on the ship by 12:30, probably before that. Much better than any airport check in i've ever experienced. There's plenty to do while you wait for your rooms to get ready. Our baggage hadn't showed up very quickly so our housekeep took it upon herself to track our bags down and get them to us (we didn't even ask her to because we weren't worried about it too much, but she did and found them and got them to us sooner - she was awesome.). Our service from our housekeeper, waiters and general staff in resturaunts and bars was always on point and excellent. We were always courteous and appreciative and the staff appreciated it a lot. If you adopt the philosophy of treating people as you would want to be treated, regardless of their job, they will appreciate it and treat you well too. They work very hard so we always tipped a little extra because they definitely deserved it. Ship amenaties were good. Plenty of stuff to do all the time. Our cabin was bigger than i thought it would be. We got a cabin with an ocean view - definitely a good choice instead of an inside facing cabin. If you don't mind looking at people on other balconies, go for an inside cabin - but if want more privacy, an ocean view is the way to go. Dining was always excellent. Waiters and bartenders were great everywhere we went. CHoose your shore excursions wisely. We did one in each port and it was a little too much. Don't do an excursion unless it's something you really want to do - if you'd rather enjoy some shopping and downtime in the port - do that instead because you won't have too much time to do both. We did a Chichen Itza in Cozumel - we were an hour late getting into port which totally screwed up our excursion and after a 45-minute ferry ride to and from Playa del Carmen, then a 2 hour bus ride to the ruins, we only had about 40 minutes at the ruins itself when the excursion was originally suppose to give us 1.5 hours at the ruins. We get it, things happen that are uncontrolled, but make sure you are prepared for the unknown or take it into consideration when picking excursions. We knew the travel time was going to be immense so make sure you research the excursions well before you pick them. Disembarkation - another process I was dreading but in reality it went really well. We chose to do expediated disembarking which meant we left the ship around 6:30am, with our own luggage. If you don't want to do the expediated way, they will give you a certain time to disembark and you put your luggage outside your room the night before and they collect it. It was a little hectic at first but was a pretty steady pace to get off the ship. I have no complaints with the process. It went smoothly. All in all, it was a great experience and we would love to cruise Royal Caribbean again! Read Less
Sail Date June 2018
This was my first time on a cruise ship and as my rating suggests overall it was a very pleasant experience. In fact, the time on the ship was very good. It was clean, the rooms were adequate and the food was as expected. The entertainment ... Read More
This was my first time on a cruise ship and as my rating suggests overall it was a very pleasant experience. In fact, the time on the ship was very good. It was clean, the rooms were adequate and the food was as expected. The entertainment was better than expected.Mama Mia, the headliner show, the Blue planet show - all exceeded expectations. The time off the ship - that is another story. I bought excursions from RCCL for 3 of the 4 port calls. WHAT A MISTAKE!!! Forget that they are way overpriced, that I can live with. What I can't live with is what is supposed to be an 8 hour excursion turns into 2 or 3 hours of doing the actual activity and 4-5 hours of meetings, travel and standing in lines. Did the XPLORER excursion in Cozumel that boasted 14 zip lines. By the time we got there (1 hour of meeting time +1.25 hours by boat tom the mainland) and at the zip lines, we were told we could only do 7 of them due to time constraints. Ended standing in line more than an hour to do a Kayak adventure that was a joke. No one could navigate the plastic tubs (with sandals given as paddles) so if you could get the thing moving you rammed into the back of the other poor guys in front of you. Literally, everyone was stacked up end to end around the entire fake underground river. Also did the Dual Mayan ruins excursion. It was awful! Worst day of the year so far. 8 hour excursion was actually 45 minutes at the first site and 1 hour at the second. We had to scream at our guide to take us back in time & ended up arriving 4 minutes before the ship departed! Gave us a sack lunch that consisted of bread cheese and mayonnaise. My family had over 100 mosquito bites from the first site. You couldn't pay me $25K to do that again! In the end I would rate the RCCL excursions 1 out of 10. Figure out your own agenda off the boat. You will save hundreds and be much happier! Read Less
Sail Date June 2018
We chose this cruise as we’d been on the Oasis of the Seas in the past. Embarkation and disembarkation went extremely smoothly. The staff members were very accommodating. The specialty restaurants we visited were wonderful; ... Read More
We chose this cruise as we’d been on the Oasis of the Seas in the past. Embarkation and disembarkation went extremely smoothly. The staff members were very accommodating. The specialty restaurants we visited were wonderful; Giovanni’s and Chops. The main dining room and marketplace buffet also provided patrons with good selections. The ice show was very good. The water show was spectacular!! The selection of the stage show “Mama Mia” was not a good choice; a family cruise and the theme clashed. The Blue Planet was also a bit of a filler and the theme was puzzling to follow. When we cruised on the Oasis of the Seas in the past, they featured “Come Fly With Me”; fantastic acrobatics!! The entertainment team needs to resurrect more family oriented themes. The attendant for our cabin was wonderful!! We had terrific service AM and PM. The shore excursions were fine; especially the Eco Park Tour in Roatan,Honduras. This was a wonderful moment in time! Read Less
Sail Date June 2018
We love cruising with Royal. The only bumps were at the port.. the employees there do not value keeping your group together, even with kids. It was a bit frustrating.. But the cruise was amazing!! Loved seeing some new ports. I highly ... Read More
We love cruising with Royal. The only bumps were at the port.. the employees there do not value keeping your group together, even with kids. It was a bit frustrating.. But the cruise was amazing!! Loved seeing some new ports. I highly recommend Roatan.. one of the most beautiful places I have ever seen. The dining experience on the Allure was amazing! Our wait staff and the food were exceptional! The entertainment was amazing as well. I loved Mama Mia and the comedy show was wonderful. The stewards took such good care of our rooms and any of our needs, they seemed to always be near, and they were probably the most informed people on the ship. Anything we asked them they knew the answer to. Our son's luggage was very late getting up to our room and it was nearing dinner time and our steward took it upon himself to go and find it for us. I am looking forward to our next cruise and seeing new ports of call. Read Less
Sail Date June 2018
We choose this cruise because of the ship and some of the ports of call. The Allure was magnificent. We had a really great time. The staff were friendly and went above and beyond to make you happy. The food was great and a nice variety of ... Read More
We choose this cruise because of the ship and some of the ports of call. The Allure was magnificent. We had a really great time. The staff were friendly and went above and beyond to make you happy. The food was great and a nice variety of anything you could want. We will definitely be sailing with Royal Caribbean again ! The rooms were a nice size, the balcony was great to have over the water. We enjoyed the Aqua shows and the parade. The pools were great and not to bad with crowding as they have several pools and hot tubs for you to choose from. The wait staff were really nice and would bend over backwards to get you whatever you need. The ports of call were good. We really enjoyed Cozumel Mexico, we did our own thing and did not go through the ship for our excursion which was fine. Read Less
Sail Date June 2018
We had a group of 21 people, several families of relatives. A few children in 8-17 range, several kids in the 18-20 range, and adults in the 40's-80's range. We had 4 scooters in our group, so those that have been on cruises ... Read More
We had a group of 21 people, several families of relatives. A few children in 8-17 range, several kids in the 18-20 range, and adults in the 40's-80's range. We had 4 scooters in our group, so those that have been on cruises before know what a challenge in certain places like elevators that can be. Our family had been on the Allure of Seas last year, and loved it. For such a large group, Royal Caribbean did great job in accommodating our various needs, things like dinner seating, entertainment, excursions. I would say having been on the ship twice, I can see some minor signs of natural wear and tear on the ship from first time we were on. But overall, they have maintained the ship pretty well considering the volume of people. So to keep brief, couple comments on main things..... 1) Rooms – Rooms were fine. Their handicap accessible rooms have lots of space which is really nice. Bathrooms are big for cruise ship. Their availability of outlets is not greatest in rooms. If you are like me and have multiple things to connect (ie. battery chargers for phones and cameras, etc.), I would bring a multiport USB outlet plug if you have one. We had one significant maintenance problem in one room where toilet would not flush. After 3 visits by maintenance at one point it started literally gushing out water of the side of toilet and wouldn’t stop. After third visit, eventually replaced 2 major parts in the toilet system and fixed it. Lucky the handicap rooms have a large floor drain, so water was contained. If it was a regular room, may have been bigger problem. We actually got visit by a ship officer to apologize for the issue, and a bottle of wine showed up at the room for the inconvenience. 2) Handicap stuff – If you have people that have issues walking long distances, recommend a scooter. And you can’t get them on board. You have to reserve through 3rd party before the cruise. RCI has 2 vendors they use. We used Care Vacations both times. The scooters we had this time appeared to be brand new. They are the Go-Go portable scooters, which my wife has one at home. They have it ready in your room plugged in, just leave it in there when you go home. You are allowed to take them off the ship which we did multiple times. The on/off ramps are not the best built for scooters. When you get to the pointy peaks on the gangplank the low clearance of the scooters often causes problems getting stuck. Getting on/off elevators that are often “full” is always a challenge with scooters. Helps a lot when you have aggressive walking person with you to hold door open and make space for you. Handicap rooms have zero entry showers with a seat and adjustable shower head which are nice. Handicaps have their own line through xray security checkpoints at ports similar to airports. Cozumel had really nice taxis that are vans that have an electronic lift on the back, will lift you right up and in the back of van while still on it no problem. Nassau port has some pretty crappy sidewalk conditions in couple spots along the shopping district, have to be careful. Costa maya was great because port shopping area looks to be new and very well paved. The pools have a ledge around edge you can sit on, and then a high flat area that you can sit on that has maybe 6” of water. But don’t count on bringing a float to put in water, rarely enough room to do that. At port terminal getting on first day, we had some issues with finding a wheelchair assist for someone to get up the gangplank into the ship. We had requested one in advance, but when got there we got different answers from different people on where to find it. In end, we got one. Normally, they dump you on deck 5 of the ship and leave, but you don’t have access to scooters until room is open. So we talked to the assist person and he was nice enough to leave the wheelchair for us to get around as long as we returned it back to the gangplank by certain time. Also, of note, getting off the ship, there were only 2 elevators to get down to baggage claim, and a lot of wheelchair bound people. we waited for only about 15 min. But more came after us, and I am sure they had to wait longer. So don’t count on fast exit out to baggage claim if there is a line there. 3) Excursions – only went on one with RCI, the BOSS adventure in Roatan. Was really nice trip out on boat, well organized and done, the divers did good job keeping people in area and taking pictures. The scooters were about 10-15 feet deep, and could see pretty clearly. Highly recommend bringing a Go-Pro in a waterproof case, the divers were nice enough to take from me at the end and take pictures with it for me. They used fish food to draw a lot more fish to the scooters and was pretty cool. We went at 12:30 so didn’t have to get up early for breakfast, and still had time at end to shop a little before having to get on boat. We also made reservation on our own in Cozumel to Mr. Sanchos beach resort which we have been there before. Highly recommend if looking for a fun day at beach. Inexpensive, includes unlimited food/drink, chairs, cabanas, pool w/swim up bar, and access to rent waverunners, a float waterpark, etc. Food is awesome. 4) Food/drink – Just couple pointers. You can order as many things off the dinner menu as you want. You are not limited to one appetizer or one dinner entrée. The waiters will get whatever you want, as they are highly motivated to get good reviews from you for promotions. We would often combine things like beef entrée with lobster tail or fish for surf/turf combo, got multiple lobster tails on that day, double orders of shrimp cocktail, etc. If don’t drink much alcohol but like soda/smoothies (ie kids particularly), highly recommend drink package. It also includes all the specialty coffees and unlimited bottled water as well. And includes soda cup to get soda/water beverages at machines. Cheaper to wait for discount online and get in advance. If you share one package for 2 people, which we did, make sure the package sticker they put on your seapass card is the person that will be ordering and getting the drinks the most. The best smoothies can be found in the spa/fitness center café. A lot of people don’t realize this exists because they don’t exercise during cruise. They have some fresh fruit they can put in smoothies (not just the sugary stuff), and they also can make veggie and protein smoothies. Also, love central park café. They make fresh pannini and breakfast sandwiches, fresh salads, serve specialty coffee there, and also have to-go stuff that you can just grab and eat anywhere or put in refrigerator to eat later. Yogurt parfaits, fruit cups, etc. We also ordered sushi in advance at the Japanese place and picked up to go and eat as appetizer at our normal dinner. 5) Other – We got a 4 license VOOM internet/wireless package in advance when discounted 30%. (cheaper that way). We then shared that with 2 families, so one adult and one child each family could be online same time. This enables you to communicate by text when you are organizing things and looking for people. Made it way easier to find the kids or tell them to meet somewhere. Is well worth it. Only takes one time of walking across the whole ship multiple times looking for someone to realize should have gotten the package. With a large group like we had, helps a ton to coordinate people. Highly recommend reserve entertainment times in advance if it works for you. Don’t waste time on board having to stand in line to reserve or wait in line at standbys. There is a card room on deck 14 front side that is great if you like to sit and play cards or games. We were there often late at night. Need to replenish game supplies, bring your own cards if you have. Entertainment was great, high quality. If adult, absolutely should go to Quest game, is only one time. Picture ordering system works really well. We combined best pictures together and ordered one package as a group made cost way cheaper, like $3 per print. Also, when leaving the ship we used our extra luggage tags with the later number on them and gave to everyone so we could just eat breakfast in am together and not have to rush. And then our luggage was all together at the later time instead of being spread out and all over. Read Less
Sail Date June 2018
OMG, everything on this ship was so amazing. There's so much to do and see, this was my family and I first time cruising and we decided to cruise on the Allure of the Seas we're all completely satisfied! We sail to Costa Maya, ... Read More
OMG, everything on this ship was so amazing. There's so much to do and see, this was my family and I first time cruising and we decided to cruise on the Allure of the Seas we're all completely satisfied! We sail to Costa Maya, Cozumel, Mexico, Nassau, Bahamas, and Roatan. This was the largest ship, it had everything you would want or need, they had all kinds of shows to see, parades, scavenger hunts, etc. and all types of music such as Reggae, Disco, R&B Motown, Karaoke, Rock-Roll just to name a few. You could go to the nightclubs, spa, there were bars everywhere many restaurants and so much more. My kids learned how to Salsa and loved it, they had rock climbing, zip line, flow rider and party all night long we just couldn't get enough of all the different things they had to offer. Our balcony cabin was spacious, everything was clean and our cabin steward was awesome and always there when we needed him. As for the food, it was fantastic you could eat at Chops, Sorrento's, Rita's Cantina, Johnny Rockets, Giovanni's just to name a few and the chefs on this ship was phenomenal what else can I say. Other than for you to go on a cruise and see for yourself. We're planning our next cruise already and can't wait to try other things because we didn't get to do everything we wanted to do, just way too many choices. Loved it. Read Less
Sail Date June 2018
This was my 8th cruise, 2nd with RC. This was my first time on a mega ship and have to admit that I have mixed feelings. The ship is very impressive both size and condition. It was one of the smoothest sailings that I've had. Most of ... Read More
This was my 8th cruise, 2nd with RC. This was my first time on a mega ship and have to admit that I have mixed feelings. The ship is very impressive both size and condition. It was one of the smoothest sailings that I've had. Most of the time there was no movement at all. We had a balcony room on deck 11, mid ship. The room was nice, balcony was an adequate size and really like the RC shower that you don't have to deal with a shower curtain. Service, on the ship was fine, food was good generally. No complaints there. Since I didn't sail 20 or 30 years ago,I don't expect fabulous gourmet food and people waiting on you hand and foot. To be perfectly honest, in 8 cruises on 3 different cruise lines, I've noticed only marginal differences. The staff was generally friendly and competent. The things that I noticed as being different than any other ship that I have been on; the cruise director, who is normally omnipresent, I saw twice in 7 days. I didn't know who he was until day 4. There are virtually no announcements. Didn't know when the ship was cleared to disembark in ports. I heard the captain twice, I still don't know his name. Keeping you informed was not a high priority. Not sure if all this is good or bad, just very different. The way they presented shows was also different. They had 4 main shows that played multiple times, rather than a different show or shows each day. Again, not bad, just different. The shows were generally very good. The ship has a lot of activities, such as a flowrider, zip line, rock wall etc. These are great for 20 somethings, not really important for a 60 something like me. It's fine that they are there, just not necessary or useful to me. The Pros: 1. Embarkation was amazing. I am not a patient person and I told my wife that I was mentally prepared for a very long process. It took 15 minutes curbside to ship. How they do that with 5400 people is magic. 2. The ship is large, well maintained and the seas were very smooth. 3. Room was very nice, balcony was great and loved the shower. 4. The Casino, had one full side that was non smoking. It worked very well, no smoke smell, at all, on the non smoking side. 5 Food and entertainment were both above average. The Cons: 1. There is not enough elevator capacity on the ship. Sometimes had to wait way too long to get into and elevator. 2. Venues for things like trivia and karaoke and games were far too small. Seldom if ever was the space adequate. Have been on ships half the size with twice the space. 3. Even more high priced shops than a normal ship. I have no idea who buys the Rodeo drive merchandise, on a cruise ship, but seems like a huge waste of space. 4. Many free eating places were open at odd hours . One day we wanted a hot dog at noon and it was closed, we went for pizza instead, also closed. Seems like a pretty normal time to eat, but not on this ship. 5. The buffet had a good variety but it had no organization at all. No normal flow and nobody to herd the patrons. People were going in 10 different directions and excuse me was the word of the day. Summary: It was generally a good cruise. The ship was nice. I generally choose a cruise by price and where the cruise sails to. I have little loyalty to a specific cruise line. Would I cruise RC again? Sure. Would I sail on the Allure again? Probably not. It was an experience, I've done it, now time to move on. If I was 30 and had children to bring, I'd have a different answer. I'm looking forward to a September cruise on a smaller ship, not small, just smaller. Read Less
Sail Date June 2018
Ship - Was very nice and well kept Cabin- We had a very small cabin they actually placed us in the wrong room type . We were suppose to have been in a room for 3 and were placed in a room for 2 . My husband my four year old and I where ... Read More
Ship - Was very nice and well kept Cabin- We had a very small cabin they actually placed us in the wrong room type . We were suppose to have been in a room for 3 and were placed in a room for 2 . My husband my four year old and I where cramped in this tiny cabin with only one bed for 3 days of our 7 day vacation ! They some how drop the ball and our room attendant couldn't have been more helpful and more nice he was amazing even though he really couldn't do anything about moving us being that the ship was full to capacity. On the 3rd day they finally moved us to a bigger room with a balcony . We were not happy about the first 3 days and they wouldn't refund anything at all ! Dining - The food was good I just wish they had more choices in the main dinning, but it really was delicious. Entertainment - They had some really good shows but again not enough Service - overall was good Ports and shore excursions- We did 3 excursions one in Cozumel one in roaton and one in costa maya . We had a blast in Cozumel drank lots of tequila and the food and people where lovely . Costa maya port is beautiful and so are the people The roatan excursion was really not good first of all the port was not very impressive and the people not very welcoming or friendly . We took a tour of the island that would then drop us off at the beach . The island looked very dirty lots of garbage everywhere, and the beach was not clear at all . My son actually got bit by some critter in the water. Read Less
Sail Date June 2018
First cruise, overall good experience, the excursions were fun. Highly recommend the snorkeling and zipline in Roatan, and snorkeling in Costa Maya! Boat was amazing, very large, a lot of activities to do. The wait was sometimes long and ... Read More
First cruise, overall good experience, the excursions were fun. Highly recommend the snorkeling and zipline in Roatan, and snorkeling in Costa Maya! Boat was amazing, very large, a lot of activities to do. The wait was sometimes long and the basketball court was always full. Staff on board were very good. Food was mediocre, but they are cooking for 5,000 people. Entertainment on the board was very good, a lot of activities, etc. Rooms were very clean and had a good amount of space. The bad - The photographers on the boat and at port were annoying. I was sick of telling them "No, I don't want a group photo" after the 1st day. It continued everyday like that for the full cruise. It was not a cheap vacation, more expensive than spending 7 days in Hawaii or other destinations. Gratuity not included... In addition to the cost of the cruise, you also are charged a $15.00 per person, per day fee. that adds up when you have 5 people. I would prefer to have it just included in the price. Read Less
Sail Date June 2018
Our family enjoyed a week of togetherness that felt perfect. We were able to do our own thing, yet come together when we wanted. The ship is amazing.....sooo much to do. The sheer size of the vessel made for very comfortable cruising, ... Read More
Our family enjoyed a week of togetherness that felt perfect. We were able to do our own thing, yet come together when we wanted. The ship is amazing.....sooo much to do. The sheer size of the vessel made for very comfortable cruising, with very limited motion throughout. We all ate and slept great. We even had a fair amount of exercise from swimming, running, volleyball, and walking all over; especially through Central Park! I must say that I would like to alert management to launch an employee engagement effort. I am very interested in how employees 'feel' about their employer and I am disappointed to say that many (not all) of the team members did not seem engaged. When I spoke with them about their jobs and their leadership, they were cautiously pessimistic. RCI has too much going for it to allow a poor culture to grow. RCI - thank you for helping our family to have the best vacation EVER as a family. Read Less
Sail Date June 2018
This trip was coordinated by my wife to celebrate her graduating from college with a BSN. She chose to do the Western Cribbean cruise. It was a great cruise to say the least and everyone that went was motivated to go on a future cruise ... Read More
This trip was coordinated by my wife to celebrate her graduating from college with a BSN. She chose to do the Western Cribbean cruise. It was a great cruise to say the least and everyone that went was motivated to go on a future cruise with RCI. We did not book any excursions through the cruiseline due to our budget already being tight after purchasing flights and the cruise itself. We relied on the locals of Nassau and Cozumel for shore excursions, which were great. We booked a snorkeling and zipline excursion in Roatan and an all inclusive excursion in Costa Maya that included all available water activities, food, and drink. Totally worth it. The only downside at Costa Maya was all the sea grass that had been washing up ashore. The excursion folks offered a full refund to those who wished to cancel it, but everyone kept it and enjoyed it nonetheless. The embarkation and disembarkation from day 1 to day 7 was very fluid, no issues. We tried the new process for checking in our luggage and chwcking in for our flight theough RCI and it worked out wxtremely well. We also tried the App to expedite our passage theough customs at our return and it saved plenty of time. I would recommend those options if they are available. It cost $25 per checked baggage on top of whatever the airline charges and it is all charged to your stateroom account. So very convenient for us that traveled in a geoup of 5. The RCI app also was a good took to have during the cruise because all the info you need is on there, including a map of the decks and locations of all the venues and a daily itinerary list all that coukd be filtered down. On oard at every elevator lobby there was an illuminated map and an interactive touchscreen map to help you find your way, among other things (like a huge tablet). RCI made our cruise such an easy experience and made it more enjoyable. We look forward to our next cruise and hopefully are able to book an excursion or two through RCI! Read Less
Sail Date June 2018
Lots of entertainment and Activities for any age. We were never bored. The ship was always very clean, from the pools, the floors, to the bathrooms etc... The staff were very attentive and friendly. Our cabin was always clean and well ... Read More
Lots of entertainment and Activities for any age. We were never bored. The ship was always very clean, from the pools, the floors, to the bathrooms etc... The staff were very attentive and friendly. Our cabin was always clean and well maintained by Bruce. The excursions were amazing. We went to Nassau, Bahamas,Cozumel Mexico, Roatan,Honduras and Costa Maya, Mexico. The food was excellent and hot with a variety of plates and deserts. Our waiter Inyoman and his assistant Zhang did an excellent job. They were extremely attentive to us and we were always pleased with everything. We enjoyed different shows every evening. They had Hispanic music, which captured my attention. My husband was very impressed with the organization and activities of the Allure of the Seas. He wants to plan another cruise in 2019. Next cruise, I will bring my 8 and 10 year old daughters, my mom, 2 sisters and some friends. Read Less
Sail Date June 2018
I take this cruise for celebrating my 20 aniversary of mariage and the graduation of my kid. I recommended this cruise, the excellent services, the food, the entertainment was great. Have a lot of site to stay and past a good time. The ... Read More
I take this cruise for celebrating my 20 aniversary of mariage and the graduation of my kid. I recommended this cruise, the excellent services, the food, the entertainment was great. Have a lot of site to stay and past a good time. The port of call was beautifuil, the beaches was a paradise. Was a good cruise for all ages. The embarkation and desembarkation was organized and on time. The crew are exceptional people. I recognized Bandoo, Lui, Félix and Rosa in the dinning room and Imanda in the stateroom, and remember washi washi...an icon in the dinning room. The attention and service of Alex in Regalia store was excellent to. Ricky in the photos and his team do a great job. I remember all the cookies...the coconut, chocolate chip sugar free, gluten free cookies. SORENTOS... the best pizza and the hours of service was great, all night every night eat pizza...love it. RECOMMENDED 300% PERCENT....GOOD JOB Read Less
Sail Date June 2018
We cruised with a total of 22 people (friends/family). Great time! Cabin, food, entertainment...all good. Atlantis was a very cool water-park (expensive for a water-park, but if you've never been there, it's worth the price ... Read More
We cruised with a total of 22 people (friends/family). Great time! Cabin, food, entertainment...all good. Atlantis was a very cool water-park (expensive for a water-park, but if you've never been there, it's worth the price of admission to go at least once). (Bahamas) Swimming with the dolphins was great for me and even better for the wife & kids (Cozumel) 2 Complaints: 1. The beaches in Costa Maya were terrible...sea weed everywhere! I later found out that this was not a fluke (it's been that way for a long time). A heads up from Royal Caribbean would have saved us a lot of hassle. If I'm ever there again, I would do the water park. 2. Zip-lining at Gumbalimba Park on Honduras was awesome! The tour that followed was unforgettable (photo ops with spider monkeys and giant birds). However, about half way thru the zip-lining experience, the "guides/safety personnel" decided to keep about 30 people on an elevated platform for over a half hour. No one had their safety harness secured during this time and the platform was rated for fewer people than were present. Fortunately, I wasn't in need of a restroom during this experience. There were more than a few that were not so fortunate. It was very hot and humid as you would expect for being in a rain forest, but to be crammed onto a platform designed for maybe 20 people, unsecured, in that heat for as long as we were, made most people very irritable to say the least. Overall, it was still well worth it to me (my kids agreed, my wife...not so much). Read Less
Sail Date June 2018
Wanted to go on a big ship and always liked Royal Caribbean. First 2 days on board the main upper deck dining room they only opened one side of the entire dining room (1/2). I asked a dining staff officer, he said they were getting ready ... Read More
Wanted to go on a big ship and always liked Royal Caribbean. First 2 days on board the main upper deck dining room they only opened one side of the entire dining room (1/2). I asked a dining staff officer, he said they were getting ready for lunch. OK, so why was the same side closed during lunch. They lied and thought no one would notice. It gave me the impression of a lazy and uncaring dining room staff starting with the officers and ending with the waiters! Very dishonest and lazy staff. We had to wait in line daily to get into the top deck dining facility for breakfast and lunch. The tables were almost always dirty. I did not see the staff cleaning the tables expeditiously so others can use the table. If you wanted to sit down you had to clean your own table. Again, gave the impression of a lazy and uncaring staff. One night I went to the main dining room on the 4th floor and they treated my wife and I as if was not welcomed, we were a burden. First, they had us wait for a table than said we had to go to the 6th floor dining room for a table. I understand this is a busy time but no excuse for making me and my wife feel ignored and unwelcomed. The waiters need to be more decent and polite. No one came to introduce themselves as our waiter. I had to stop a waiter to get their attention for anything. Each time I needed anything I had to stop a waiter. Then they acted like we were bothering them. One female waiter even was very rude when I asked for more melted butter for the lobster tail. I was so upset when we left there that I told another officer outside the mess about this and nothing happened. I also went to the front customer service desk and complained again. The next day after we came back to our room there was a plate of strawberries covered with chocolate with a business card. No explanation or apologies? By the way, they strawberries were not good. What about a hand-written note from the head waiter saying he was sorry! Oh, I know, he was too busy. On another night, I witnessed an older woman being ignored also. She was asking for a smaller spoon for the small child she was with and the waiter just blew her off. She could not leave the child alone at the table to go find the spoon. However, the waiter didn’t care, he walked away. If he did not understand English, he should have asked another waiter for help. I had to go and find a small spoon and give it to the older lady. I guess I should be paid for my service. I did his job. Another night my wife and I went to shop during the purse sale. The person that helped us was friendly and convinced my wife to purchase another purse. When we finished Carolina (Royal Caribbean employee) gave me a “VIP” card for an additional discount in the wrist watch store. She told to ask for Carlos. We did and he was busy with another customer. Since he was taking a long time he asked the other employee to help us. When I found a watch I wanted (Citizen), I showed him the card Carolina gave me that night and asked him about the additional discount she had told me about. He said No, the watch had been discounted 35% and that was it. Ok, but then why do the other Royal Caribbean employees tell you about the additional discount? Again, with the lies, this time to get you in the door to spend more money? That’s the ships theme? I also saw that there was no cleaning during the cruise. In other cruises I have always notice someone in all areas constantly cleaning the floors and bathrooms and general facilities. On this ship I did not see that emphasis. It seemed dirty at times. Several bathrooms were not cleaned hourly and I had to go elsewhere to use a decent clean toilet. This gave me the impression of a lazy and uncaring staff and management. I guess you cannot expect more when a ship’s officer lies to you! The ship screams attention, from the worn-out seats to the stained toilets that were not cleaned when needed. All in all, the ship was not in good shape. You could tell that there are areas that need attention. It needs to be refurbished now. This ship was one of the worst ships I have seen in my cruising. I have cruised with Carnival, MSC, Norwegian, Royal Caribbean Cruise lines. This cruise, ship, and staff have soured my opinion of Royal Caribbean. If I was to rank these 4 companies, Royal Caribbean would rank last! This cruise was by far the worst of all the cruises I have been on! Read Less
Sail Date May 2018
This cruise was going to a Roatan, Honduras and I had never been. The ship is very nice, but if you've cruised Royal in the past, I have to say i was not impressed. I was a disappointed in that I hadn't been on Royal in 6 years, ... Read More
This cruise was going to a Roatan, Honduras and I had never been. The ship is very nice, but if you've cruised Royal in the past, I have to say i was not impressed. I was a disappointed in that I hadn't been on Royal in 6 years, but when I boarded this ship, the promenade deck was just about the same?!? Maybe a shop or two was added, but basically the same stores and restaurants. I think if you've never cruised before OR you haven't been in a very long time, maybe this is only your second cruise, the ship will blow you away. If you've been before and know what you like, you'll find that this ship tries to cater to everyone. If you don't have kids or young kids, then a full Merry Go Round isn't impressive it's just taking up bar space. I cruised Carnival for the first time last year on one of their newer ships and the food was much better. Their version of Windjammer had a full dessert station, not little cups or cupcakes. You wanted chocolate cake, they cut you a slice from a full cake. The complimentary food selections were also much much better than on Allure. I still had a great time and this hasn't turned me off from cruising or from Royal. I'll just pay much more attention to the ship and features. I cruise with my family and friends and we always have a ball and did this time as well. Read Less
Sail Date May 2018
We chose this cruise as it was something that we had always dreamed of doing. We purchased excursions for every day at port and each were better than the last, we had amazing experiences and a wonderful time in Nassau at Blue Lagoon Beach, ... Read More
We chose this cruise as it was something that we had always dreamed of doing. We purchased excursions for every day at port and each were better than the last, we had amazing experiences and a wonderful time in Nassau at Blue Lagoon Beach, Cozumel at the Coba Pyramid and Cynote swim (my favourite) and Roatan at the extreme jungle zip line. However Costa Maya was different. We were extremely disappointed with the all inclusive beach day excursion. At $99 per person The water was dirty; we couldn’t get in, We were asked to pay to rent snorkeling equipment dispite the brochure advertising the cost of the excursion as including use of the resort facilities. There were only two kayaks for over 100 people at the resort and I’m quite sure that unless you went up and ordered cocktail drinks from the bar yourself and saw it being made, they were not putting alcohol into them. There was loud music playing all the time which definately was not conducive to a relaxing time. We cut it short, only stayed one hour, and headed back to the port. Here we had a much better time in the shops and by the pool. I would definitely recommend steering clear of the all inclusive beach day in Costa Maya. We bought the 8pm my dining package and the fine dining experience for three restaurants. Wouldn’t bother with these again. Dinner in the silk restaurant was fabulous and not that much below the quality of the fine dining restaurants. The next time I would opt for the earlier dining time of 6pm as we missed a lot of shows etc as they were on between 8pm and 10pm; if we wanted to go for a “fancier” dinner we will just buy it as a once off. Must say however that the galley champagne brunch on the last full sailing day was really cool!! And at €35 per person it was definately worth the money. We also prepaid our gratuities and bought the deluxe drinks package. Delighted we did this because we were determined to get the most out of it Read Less
Sail Date May 2018
This ship is fantastic! My first cruise with Royal Caribbean and second overall, and I was blown away by the friendliness of the staff and the variety of things to do on the ship. We were greeted by friendly staff who helped us get on ... Read More
This ship is fantastic! My first cruise with Royal Caribbean and second overall, and I was blown away by the friendliness of the staff and the variety of things to do on the ship. We were greeted by friendly staff who helped us get on board quickly, and since our cabin was unavailable for about an hour, we tried the Windjammer Cafe and was quite happy with the selections. The cabin was adequate and very clean. After settling in we went exploring this vast playground! We saw Mama Mia the first night and I was in awe of the quality and professionalism of the play / musical. The sound was fantastic and the singing was so enthusiastic II had to remember to not hold my breath too long! I thought that this had to be the best entertainment on the ship but we were wrong: it ALL was this quality! Ice Games WOW! ; The Aqua Theater, unreal! ; Blue Planet was breathtakingly beautiful! Oh my goodness we'll be back! There is a running track on deck 4 so I went running, (2.4 laps is a mile). The gym was well equipped and clean. Izumi was one of our favorite restaurants, as was Sabor, the Windjammer had great salads and a selection unrivaled. Late night lattes on the Boardwalk, and a walk in the beautiful Central Park surrounded by live plants. They even had umbrellas to use to walk from one end to the other, what a touch! This was an experience I thing everyone needs to have; we WILL be back! Read Less
Sail Date May 2018
Allure of the Seas Ratings
Category Editor Member
Cabins 5.0 4.4
Dining 5.0 4.1
Entertainment 5.0 4.5
Public Rooms 5.0 4.5
Fitness Recreation 4.0 4.3
Family 5.0 4.3
Shore Excursion 4.0 3.9
Enrichment 4.0 4.0
Service 5.0 4.4
Value For Money 4.0 4.0
Rates 5.0 3.9

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