652 Royal Caribbean Allure of the Seas Cruise Reviews for Family Cruises to Caribbean - Eastern

We have been on several Royal Caribbean Ships and had a wonderful experience. We booked this ship because two of the islands we had not gone to. After we booked it, we heard we were not going to those islands due to propulsion problems. ... Read More
We have been on several Royal Caribbean Ships and had a wonderful experience. We booked this ship because two of the islands we had not gone to. After we booked it, we heard we were not going to those islands due to propulsion problems. The next thing I found out was they had lowered the price by a lot, but they did not lower my price. I called and spoke to my travel agent but got no help from her. They were selling cabins like mine for half the price. We only stopped at two islands, St. Thomas and Puerto Rico. The food was good and our service people in the dining room were excellent. I can't say much about the entertainment, because we were only able to get into one show, which was excellent. We should have know with a ship with over 5,000 passengers it would be hard to get into a show. My group decided we would never go on a ship this large again. The only entertainment activity we could recommend was the water show, it was wonderful. The food was good and the folks waiting on us were wonderful. I liked having a choice of eating at the buffet or ordering from the menu. I had a balcony that was small but okay for two people. Our first stop was St. Thomas, since we had been there several times we didn't take a tour, instead we took a taxi down town. We went in several shops and visited folks there we bought jewelry from on prior visits. Our next stop was Puerto Rico. Having gone there several times we stayed on the ship. Our traveling friends left to walk around in the down town, but came back in a short time. They were constantly stopped by folks begging for money. The ship only stayed there until around lunch. Our last stop was to be an island owned by Royal Caribbean, however it was too windy and raining and we did not stop. The ship only stopped at two islands. As stated above the only show we were able to see was the water show. Everything else was sold out. Read Less
Sail Date November 2019
Our family of 3 generations loves to cruise together. This cruise on one of the biggest ships in the world looked like it would be great. First off, if you ever want to see the ocean, book an Oceanview balcony or cabin. The way the ... Read More
Our family of 3 generations loves to cruise together. This cruise on one of the biggest ships in the world looked like it would be great. First off, if you ever want to see the ocean, book an Oceanview balcony or cabin. The way the ship is designed, few of the bars and /or lounges overlook the ocean. We had two cabins; one an Oceanview veranda, and one a balcony overlooking the Promenade (shops). The way the ship is constructed, most of the inside cabins are sold as balcony, as they overlook "Central Park", the Prominade or the Boardwalk (think Coney Island). Our son and family said they only saw the ocean when they visited our cabin or went up to the Windjammer cafe or the pool. When you are in all the other areas there is no ocean to be seen. Mama Mia was presented in the theatre by a live cast and was fantastic. The water acrobat show was good. There was a Journey tribute band that was the talk of the ship, and not in a good way! Several months after we booked the cruise, about 6 months ago, we were told a propulsion pod was not operating, so the stop in St. Thomas would be cancelled, as the ship had to travel slower with one pod broken. Apparently repairs can't be done until the next scheduled dry dock! St. Thomas was the reason we booked the cruise, so we were disappointed to only have St Kitts, San Juan and Nassau for port stops. (no cancelations based on itinerary changes in the fine print). We were encouraged to use the app. It was never updated correctly. Twice we went to things that had been moved or cancelled with no notice. We bought the wifi package which was so slow our emails could only be accessed in the middle of the night. Once, when we were entering the Solarium cafe, the entrance was blocked by a female supervisor reaming out her staff about something. It made us very uncomfortablel! On other cruises, both Royal and others, the Windjammer buffet is usually open long hours. Not so with the Allure. There is a 24 hr pizza place, but that is about it if you want a snack late at night. The Windjammer closes at 9 pm! I always thought that Royal Caribbean was a little more refined than Carnival, but I guess I was wrong, since Royal now also has Belly Flop contests and Sexiest Man contest. EW... (Is that even Politically correct these days!?) The cruise director was like none other we have ever seen, very unprofessional. Now for the great... the food and service were excellent. Our waiter Marlon and assistant Allan quickly learned our likes and always remembered what we wanted and brought them before we even asked. Our cabin steward Mary Joy was a lovely woman who always checked to see if there was anything she could do for us. Our 5 year old had a blast in "his class", as he called the kids program. We were so happy with the fine people working there. I have tried to be as accurate and informative as possible about our experience on the Allure. Read Less
Sail Date September 2019
First time on mega ship, and came away very happy. A lot of people, but somehow we hardly encountered any long lines. Lots to do on a ship this size, so we kept busy. Our only issues would be that a few (very few) employees did not put on ... Read More
First time on mega ship, and came away very happy. A lot of people, but somehow we hardly encountered any long lines. Lots to do on a ship this size, so we kept busy. Our only issues would be that a few (very few) employees did not put on a happy face. It's as if they do not want to be there, but you can encounter that anywhere you go. My biggest complaint is the they have 12 elevators on each floor, and with that many people, why are not all of them operating at the same time? It appeared that only 6 were working at all times. But if that is my only beef, seems trivial. Foul weather made up most of our 7 days at sea, but you cannot fault Allure for that. Also, kudos to the Captain and Crew for their parking job in Nassau. Quite a feat with the wind and all. Cabin was a bit small, but comfortable. Specialty dining was pretty good, with 150 Central Park being by far our favorite, as we tried 4 of the restaurants. All in all, I would suggest this ship, just be careful of doing so in September. Read Less
Sail Date September 2019
2nd time on Allure. Amazing ship with lots to do for kids. Chops was great, the food in the main dining room was great too and service was superb. Don’t miss the hotdogs on boardwalk, worth the calories. Rarely felt crowded even though ... Read More
2nd time on Allure. Amazing ship with lots to do for kids. Chops was great, the food in the main dining room was great too and service was superb. Don’t miss the hotdogs on boardwalk, worth the calories. Rarely felt crowded even though over 6000 passengers were sailing. Don’t forget to try ice skating and zip line. Flow rider is great but gets crowded on sea days. All the shows were fun. Because of Dorian, our cruise was extended by 3 days. Captain kept us updated at all times and the fun never stopped. Our beverage package and internet was extended free of charge. My only complaint is that I felt our room was not getting cold enough, we spoke to our steward and his supervisor came down to talk to us and reassured us that it was on maximum cool. It’s moving to Europe after the upcoming refurbishment. We may try it again then. Read Less
Sail Date August 2019
I had high expectations as I heard and read lots of raving reviews on this boat. Here’s a summary of our experience. Service was awful. Too many people on board. Lines were long. Dining staff completely disorganized. We had anytime ... Read More
I had high expectations as I heard and read lots of raving reviews on this boat. Here’s a summary of our experience. Service was awful. Too many people on board. Lines were long. Dining staff completely disorganized. We had anytime dining and on one night it was a 1-2 hour wait to eat. In the buffet for dinner one night, a kid took a topping spoon at the sundae station, put the spoon in his mouth to taste the topping and put it back in the serving dish. Employee thought it was hilarious...I literally walked behind the buffet counter to remove the spoon and tray and expressed how disgusting it was that he wasn’t even going to remove the item from the topping station even though a kid just slobbered in it. Needed some credit adjustments on my folio for some refunds I was owed...spent 4 days trying to get that done and still not resolved and I’m already back home. Food wasn’t great. We grew tired of the staff continuously trying to force specialty restaurants and other up charge items to us. All they cared about was selling and selling. In addition, we also grew Tired of the staff trying to make us give them perfect 10s on the guest satisfaction survey so their respective departments won’t get in trouble. In April, I received an email that one of the ship’s engines wasn’t working so the itinerary was adjusted. Sailing was just this past week in August. We spent more time at sea than we did in ports. The ship was moving at a snail’s pace but when it needed to pick up speed to get to the next port all of a sudden the boat picked up speed with enough time to get to destination. At 10:30 pm Saturday night, we were almost back in fort lauderale so all this of “an engine not working and needing to adjust the itinerary for more time to get to ports” is a lie. Overall, very disappointed in Royal. I’ve been on 15+ cruises on many different cruise lines and Royal ranks near the bottom of my experiences. Read Less
Sail Date August 2019
We went on Royal Caribbean cruise for our Honeymoon! Song of Norway, 1989 and have not been anywhere in long time! My children and brother and his family all went on this trip! It was great! I still keep thinking about it!! To embark ... Read More
We went on Royal Caribbean cruise for our Honeymoon! Song of Norway, 1989 and have not been anywhere in long time! My children and brother and his family all went on this trip! It was great! I still keep thinking about it!! To embark and disembark very smooth! No problems! Ship great ,cabins great! 5:15pm Dining and that was honestly the highlight of the trip! Waiters were awesome!! Food amazing!! We did not want to go to a specialty restaurant because this food was fantastic!! Disappointments … we had the coca cola package and the cups rarely worked and there were certainly not enough coke machines for a boat that size! Also I paid $35.oo x4 for a Prohibition night! It was lame!! band was good but not sure what we got for $140 except some real sweet drinks ! Also , The land and sea excursion in Puerto Rico was boring and I could have seen more if I had gone out on my own!! Recently both my parents have passed and my brother and I wanted to do the bingo thing in honor of our mother! It was expensive!! $60 and we played 3 games! That was ridiculous! There should have been more games and more prizes for that kind of money! Yea, one prize was a cruise but I didn't know I was basically handing my money over to them!! It was rinky dink and disappointing and the guy who called numbers was making a lot of sexual innuendo that was inappropriate!! Mamma Mia show was great along with the comedians and the diving show. All Fantastic!! OVERALL THIS WAS AN ABSOLUTE DREAM VACATION! OUR FAMILIES LOVED AND WE WILL DO A CRUISE AGAIN!! Read Less
Sail Date August 2019
My wife, daughter, and I went on a 7-night cruise from Ft Lauderdale to St Maarten, Puerto Rico, and Labadee Haiti in August 2019. I could write a small book on our stay, but I'll try to keep it as short as possible but provide the ... Read More
My wife, daughter, and I went on a 7-night cruise from Ft Lauderdale to St Maarten, Puerto Rico, and Labadee Haiti in August 2019. I could write a small book on our stay, but I'll try to keep it as short as possible but provide the important highlights. Onboarding was fantastic, it was extremely efficient and we had about 3 hours to roam the ship before we set sail. Disembarkment on the other hand was a bit confusing. Not clear on where luggage was, if either on or off the ship. Then I found out when they scanned my card to leave that I had to go to guest services to settle my account. It would have been convenient to find that out an hour or two earlier. It was due to the card used to book the trip not being valid because it was replaced a few months later due to a compromise. It would have been nice to know this up front on day 1. Then the credit card processing system was down so the customer service agent had to call in the transaction. Just terrible! Our interior cabin was surprisingly spacious including the bathroom and shower. Sleep quality not very good, though, as the bed was too hard as was the sofa bed. The room was very clean and staff was mostly excellent, but he didn’t do the best job every day to wipe down the bathroom thoroughly. We saw all the available shows and they were incredible! Broadway quality all around, just unbelievable talent, whether it was singing, dancing, skating, diving, acrobatics, etc. Be sure to reserve the shows ahead of time and arrive early to get a good seat. The pools and whirlpools are an absolute joke, they are more like sardine cans for people. The flow rider, though, was a lot of fun, and surprisingly it was not very crowded the few times we went. There aren’t a tremendous number of fun things for kids to do on the ship, and it can get boring for them after a few days, as was the case with my teenage daughter. She did join the teens club, though, and made a lot of friends to spend time with during the week. The ship itself is a sight to behold. It really is an amazing engineering marvel and work of art. The deck 16 solarium is the absolute best place to find a quiet place outside to read or relax. Nice breeze, shaded, and was never very hot during the day. Deck 15 is where one of the smoking sections is, and it was wretched having to walk through the area. The casino is another spot where smoking is allowed, on one side of it, and its smoky, musty smell actually permeates the fitness center. This is why we didn’t bother using the fitness center because it smelled terrible. Just a horrible design flaw to have the casino air mixing with air used to workout. Bingo was a joke. Very annoying setup and you were not told you couldn’t rip the cards of 6 in half until it started and not when purchasing the tickets, so ours were not valid. Totally stupid because the same serial number appeared in each card. The library is nice but very tiny for a huge ship. More quiet places are needed on the ship, in my opinion. By the end of the week you get really tired of all the noise and constant flow of people. The food on the ship in the dining rooms was incredible, as was the service. We ate at the American Icon Grill for dinner on 5 of the 7 nights, and it was superb. Shinta and Valentina, our waiter and assistant waiter, were friendly and helpful, providing some of the best service I have ever received on a cruise. I even tipped them $100 on top of the normal prepaid tips we paid for the trip. Some of the fabulous meals we enjoyed included parmesan-crusted salmon, broiled cod, potato garlic soup, spaghetti bolognese, NY strip steak, Moroccan tuna, Jerk chicken, lobster, crème brulee, cheesecake, chocolate cake, and apple pie from heaven. We didn’t try any of the specialty restaurants, as they can be quite pricey, but we enjoyed the formal dining so much we didn’t think it was necessary. For breakfast, lunch, and the usual overeating that occurs on a cruise, we either ate at one of the buffets or quick bite places. The Solarium Bistro provides beautiful views and layout directly at the front of the ship with a wonderful breakfast offering many healthier options when compared to the other buffet places. But the single line of people is a horrible idea because half the people don’t know how to simply scoop food and go. The Windjammer Marketplace Café line, however, moved much faster because there are numerous serving stations and not just a single queue. Park Café is a great place to hang out in Central Park, with a nice selection of sandwiches and small items. Sorrento’s Pizza was a frequent visit for my daughter and me, but the pizza is very average, kind of generic actually. But it’s open late until 2am most days, so you can’t beat it for the convenience, and it’s on the Promenade Deck, which was my favorite indoor area, with Central Park being my favorite open area. The boardwalk area has a hot dog place and donut place, and both were very forgettable. The donuts were always stale, so don’t even bother. And the last food place to mention is the Wipeout Café, which is named appropriately, as it’s a total disaster. Just a bunch of savages leaving a mess all over the café and surrounding area, and it’s nothing but fried food and junk food, so it’s a total bust unless you’re a teenager who doesn’t mind noise, chaos, and horrible food. We didn’t do any excursions, but we did get off at all three stops on the cruise. St Maarten was a decent experience because the beach is close to the ship and we had about 6 hours with time to spare. $7 gets you a round trip water taxi ride to the beach, and for $20 you can get an umbrella with 2 chairs from Cornie’s Beach Bar, with WiFi. We stayed about 3.5 hours on the beach then grabbed lunch at Burger Madness, a divey place on the beach. Front Street was real dumpy and disappointing, very beat up from a hurricane a couple years ago. Just spent an hour there and bought a few T-shirts before heading back to the ship. Puerto Rico was actually my favorite stop, even though we only had about 4 hours to enjoy it. We walked around and caught a few great sights, covering about 2 miles in that short time. Café Cuatro Sombras served up some of the best coffee of my life, then we walked around before visiting San Juan Bautista Cathedral and Puerta de San Juan. Senor Paleta finished up the day with a sweet treat, some really interesting popsicle delights. Labadee, Haiti was better than expected after reading some negative reviews, as it was clean and pretty, with plenty of free lounge chairs and clean bathrooms, except for one. We didn’t bother with the outdoor market, as numerous people warned of the potential scams going on. It was way too crowded in the water at one point, and some people were smoking all over even though it’s designated areas only. The sand is soft but there were quite a bit of small rocks on some of the beaches. The beach on the inlet side was my favorite, with very calm waters, soft sand, but it got a bit crowded in the afternoon. The beaches on the other side were nice but it was much windier with less shade and the water was loaded with seaweed. The food was terrible and I hardly ate anything and waited until we got back on the ship. Hot dogs, hamburgers, ribs, fruit, salad, and it was tolerable for this type of venue but nothing to write home about. Overall, I really loved this cruise but there were enough negatives to only give it 4 stars. Besides the few things I mentioned already, there are just entirely too many people on a ship this large, and the worst of humanity gets gloriously magnified. By the end of the week we’ve had it with the large crowds with bad manners, negligent hygiene, and terrible perfume and cologne, as well as the constant noise throughout the week. We’ve cruised a few times before, but never on such a large ship, so I think we’ll stick to the mid-size ships from now on. The Allure of the Seas is an amazing ship and I’m glad we finally took this cruise, but it’s probably one-and-done for me. Read Less
Sail Date August 2019
We normally do Celebrity cruises, but this time was all about my 13 year old son and making sure there was enough fun for him. So we went on Royal Caribbean and were very pleased. Here is a comprehensive review: Cabin - we were two ... Read More
We normally do Celebrity cruises, but this time was all about my 13 year old son and making sure there was enough fun for him. So we went on Royal Caribbean and were very pleased. Here is a comprehensive review: Cabin - we were two people in a balcony cabin - plenty of storage space, shower was great, no signs of wear, bed was very comfortable. We had another cabin with a balcony facing the inside boardwalk which was a refreshing change of pace. Beware though, because it does get loud. Dining - dinner in the dining room was consistently good. I am vegan and the options were wonderful and delicious. People who had the lobster and steak raved. We had breakfast in the dining room a few times as well and were pleased with the choices. Yes breakfast is what you get at Windjammer, but you can customize and get made to order omelets so that's nice. Pastries are not great, but that's a good thing because I didn't need a daily tempting of a bread basket. Waffles are a winner. Embarkation and Disembarkation - both easy peasy with no complaints.They have it down to a science Activities and Entertainment: varied and really fun - you can't be bored here - kids loved the flow rider and the sushi making class. Something for everyone. Just walking around and meeting people is exciting. Casino though is lackluster. Not a lot of activity, but that might be the makeup of the people of the ship. It wasn't lively at all. Other than that, lots of fun things to do. One thing to remember: there are no water slides on this ship. That's important to some families, so please take note. Fitness: the fitness center had plenty of machines and things to do. The running track is in a great location. On Celebrity the track is up high and very windy so this was a nice change having it on Deck 5 (I think Deck 5). Public rooms: All the public areas are lovely and we enjoyed the many different bars and dance areas. Everything was well kept. We never felt we were stepping into someone else's mess or anything. Shore excursions - we didn't do any. Service - This I will say overall is meh. On Celebrity the service is stellar. You never felt like people were tired otherwise put upon. On Royal Caribbean, many of the crew seemed overwhelmed and impatient. I chalked it up to taking a step down in service, so I understood. Value for the Money - Here is what Royal Caribbean does: everything is extra. It's not a good feeling. I might be paying more on Celebrity, but I don't want to feel like I am. I feel like there are gimmes and gotchas everywhere. We had beverage packages, which make you feel less like that, but if I still really noticed it, then Royal Caribbean has to step up and start including some things in the price, even if they increase the cost just so you aren't constantly taking out your charge card. Side Note: People were complaining on Cruise Critic that there were too many people. Our ship was sold out, and I didn''t feel there were too many people. We are usually on Celebrity which are much smaller ships, but we didn't feel bombarded at all when there was nearly twice the people aboard. Also, regarding feel of the ship, my daughter usually requires dramamine for her experience, but because the ship is so big and well designed, there was minimal swaying and she didn't need dramamine at all. Overall: We would sail Royal Caribbean again. It was a different experience than we were accustomed, but it was a different kind of trip. If you want lots to do, do the Allure. Read Less
Sail Date August 2019
This is our second trip on the Allure and our 3rd trip on the Oasis class. As a point of reference, we have also cruised on Carnival, NCL(Haven and nonHaven), and Celebrity within the last 10 years. This was a family cruise with 17 total ... Read More
This is our second trip on the Allure and our 3rd trip on the Oasis class. As a point of reference, we have also cruised on Carnival, NCL(Haven and nonHaven), and Celebrity within the last 10 years. This was a family cruise with 17 total passenger, a 21st and 13th birthday celebration, and 2 25 year anniversaries to celebrate. Let me start by saying we had a great time. Nothing negative below prevented us from enjoying the cruise and the family time. We were in a boardwalk view balcony which we had enjoyed in the past and enjoyed this time. The ship was sold out and the population was mostly families. The Good - We had the key package and embarkation and disembarkation were extremely easy and efficient. Outside of the snacks and private room the embarkation was just as easy as the Haven on NCL. The service on board was overall outstanding. Our cabin steward, waiters, bartenders, etc all seemed to be very dedicated to their jobs and worked to make our cruise easy and enjoyable. The shows were very good. I somebody in our group attended every show and there were no complaints. Mama Mia seemed to be even better than the main show on my last RCCL cruise. The aqua show is always amazing. There was a solo guitarist in the park named Will and he was fantastic with everything from classical to classic rock. We went on the Snuba shore excursion in Saint Maarten and our guide was amazing. The Bad - The itinerary was modified due to propulsion issues on the Allure(more on that later) so we had 3 full days at sea and we were only in San Juan from 7:30-1 so it was really 3.5 days at sea. The Allure is a big ship but 3.5 days is still a lot of time on the boat. The food varied from inedible to mediocre. This was the most surprising thing. The last time we sailed on RCCL was on the Oasis about 4 years ago and the food was well above average cruise food. We sent back several dishes and I don't think we ever said "wow this is really good." We ate all dinners in the MDR except one night in the Windjammer. Some family did go to Chops one night and were pleased with the quality there. The constant sales pitches are just too much now. I get the economics of a cruise but we were constantly being sold specialty dining, photos, excursions, art, etc, etc. This happened everywhere. We even got a sales pitch at the key lunch after embarkation. Our waiter tried to get us to sign up for a specialty dining offer while eating lunch. The Ugly - the Allure is well past it's rehab date. The furnishings are literally falling apart. We sat in the schooner bar and laughed because no 2 chairs had the same number of buttons. The fake leather rubbed off on your hands and shirt sleeves while sitting in the chair. The couch in our room was so stained it was hard to tell what the original color was. There was carpet peeling back from the wall in the Windjammer. The list goes on and on. The Allure is going in to dry dock next year and it seems like they are just delaying any and all maintenance until then. I don't know if it was due to the propulsion issue but all of our rooms shook and creaked more than any other room on any other ship I have been on. Our sliding glass door vibrated all night and the walls creaked like old wooden stairs. We have been in almost the same exact cabin on the same ship 6 years ago and I dont remember anything like that. Read Less
Sail Date July 2019
This was a great ship for the entire family, young and old . Lots to do on the ship for all ages. The grandchildren were always busy with activities. They climbed the rock wall, saw Mamma Mia, enjoyed the RC parade, arcade, Adventure ... Read More
This was a great ship for the entire family, young and old . Lots to do on the ship for all ages. The grandchildren were always busy with activities. They climbed the rock wall, saw Mamma Mia, enjoyed the RC parade, arcade, Adventure Ocean, etc. Royal Caribbean had lots of activities for everyone. Our head waiter was excellent. She was very good with the children and their needs and requests. Food was good. The ports were ok. We just walked around San Juan and bought some items and in St Maarten we shopped first then went to the beach. We rented six chairs and three umbrellas for $30.00. We have cruised a lot and I really believe this is a ship for families especially during the summer time. I suggest if you go to Labadee and have a family with you, you might like to rent a beach bungalow at Columbus Cove. We did and it was well worth the price. Read Less
Sail Date July 2019
Royal Caribbean ships have outgrown their ability to serve their customers. It starts with boarding. We were a group of 12 with 5 rooms. Only one piece of luggage was delivered to our room and that one was after we complained multiple ... Read More
Royal Caribbean ships have outgrown their ability to serve their customers. It starts with boarding. We were a group of 12 with 5 rooms. Only one piece of luggage was delivered to our room and that one was after we complained multiple times to various people and were even taken to the luggage room looking for it. The rest of our luggage was found on our floor but no where near our rooms. The luggage handlers pulled the luggage out and dropped it in the first available spot. Dinner service was extremely slow (2 hrs) the first 2 days. Mom complained on day 2 because we never got our drinks, and there were people who arrived after us but were done and leaving before we received our main course. It improved after our complaints. However, very little vegetables are provided with meals so plan to order the Ceasar salad every night. The one flowerette of broccoli provided was raw - could not cut with dinner knife. Meals were adequate but nothing special. Prime rib was not hot, fish was dried out. The bartenders and sports teams (flow rider and zip line) were excellent. The room attendants varied. Dwayne cleaned 2 of our rooms and was excellent. He actually found the missing bag on a different floor. The rest of us had acceptable service but he did nothing special. If you were in your room, he skipped it and did not come back. This happened more than once even when told he could come in and refresh the bathroom. They no longer provide shampoo, conditioner, body wash and lotion. There is a shampoo and body wash combo that dries out your hair. We did not pack lotion because we are used to it being provided. Purell hand sanitizers dry your hands. There was only news, children’s programming and ship videos and sales on tv. There are movies but they cost $11.99 each. Shows were excellent but some were only available during our assigned dinner time versus an early and late show that gave you the option to see it. We had balcony rooms and the hvac was unable to cool our rooms. We kept the balcony doors closed with the curtains drawn one day while we were in port and the room was still warm. We slept on top of the covers and would still wake up sweating. The issue is the balcony door design. There is a rubber gasket around the door closing a large gap that you could put your finger through. This 1/2 inch gap is sucking the ac from the room. Inside areas were cooler and we often left our rooms to cool off. I have to admit that we have traveled Royal Caribbean in the past but for the last 12 years have been on Princess. Maybe our expectations were unrealistic given the size of the ship and number of passengers. Read Less
Sail Date July 2019
We chose this ship & cruise because of the great reviews & port locations. Originally we were scheduled to visit St. Kitts, St. Thomas, & Bahamas. Two months before our trip we were notified that one of the ships propulsion ... Read More
We chose this ship & cruise because of the great reviews & port locations. Originally we were scheduled to visit St. Kitts, St. Thomas, & Bahamas. Two months before our trip we were notified that one of the ships propulsion units was impaired and therefore the itinerary was changed. Instead of St Thomas, Puerto Rico. In addition, only 4 hours in Puerto Rico. And our day in the Bahamas was cut short to half a day as well. This was a huge hit, especially considering we paid over $11k ticket for the suite - to now find out we could make no changes and were stuck. Ugh!! SERVICE - not impressed. Aside from the suite lounge servers, this entire experience felt as though we were being shuttled like cattle. Most disappointing was the spa. On my birthday we scheduled couples massages - showed up and were shuttled into a “relaxation room” with 25 other people and no place to sit. We left immediately and cancelled our services, only to get a rude response from the desk attendant about why it was so crowded. In addition we were upsold constantly, phone calls about dinner packages, peddling in the shopping areas about drink packages. We received emails from our suite concierge ahead of our trip stating she could make reservations for us at restaurants or excursions. We asked ahead to schedule reservations on my birthday and never received a response from the concierge nor did our reservation get scheduled. ROOM- loved the room. Suite attendant was excellent. Plenty of space. Needs some updating though. SHIP- again, disappointment is the word. Although there’s a TON to do and my kids really enjoyed the activities, everything felt very enclosed and compartmentalized. We felt the ship rock through the entire trip even though the weather was perfect. Not sure if it’s because of the size? It was so crowded everywhere. The restaurants were insane. EXCURSIONS- good question. We didn’t book 6 months ahead and by 3 months out everything was sold out. We figured when we got on board more would open up... not the case. Again, major disappointment!! All in all, this is most likely our last RC cruise we will embark on. What a big ticket that was NOT worth the value. Celebrity hands down exceeds RC in every aspect. Read Less
Sail Date July 2019
We recently returned from a 7 night Eastern Caribbean cruise on Allure and all I can say is "Wow!" The ship itself is incredible and beautiful, with no shortage of things to do. The staff was friendly, attentive, helpful and fun. ... Read More
We recently returned from a 7 night Eastern Caribbean cruise on Allure and all I can say is "Wow!" The ship itself is incredible and beautiful, with no shortage of things to do. The staff was friendly, attentive, helpful and fun. We returned rested and ready to book another cruise on RC! We had two rooms - my husband and I had an ocean view balcony on deck 12 and our daughters were across the hall from us with a Central Park balcony. Two rooms is definitely the way to go when you have kids, if you can swing it! Our room attendant, Yogesh, was extremely nice. We were easily able to walk up to deck 15 to hit the pools....and even down to deck 8 to get on Central Park. Food was very good. We ate at Chops (due to having the Key), and then also at Izumi Hibachi for dinner one night and Giovanni's for lunch one day. Great service (Alain our Hibachi chef was terrific!) and delicious food. All other dinners were in the Main Dining Room, where we had wonderful service again (we did My Time Dining) and then breakfasts were usually at Windjammer (ok in my opinion but kids and hubby really liked it) and then lunch at Windjammer or Central Park Cafe. I was a big fan of CP Cafe! The entertainment was beyond impressive. Mama Mia is a Broadway caliber performance, the performers are fantastic! Aqua show is one of the coolest things you will ever see. Ice show is great. And the headliner group they brought in from Vegas was Mo5aic and they were unbelievable. RC clearly puts a high value on entertainment and it shows. As for onship activities, we were fans of the Flow Rider, mini golf and zip line. Central Park is beautiful an oh so peaceful at night. Boardwalk is fun and my husband very much enjoyed the hot dog shop! Ports - we were on a ship that was originally slated for St. Thomas but changed to Puerto Rico a few months ago. Yes, were were certainly disappointed since they also cut down the time on shore, but it wasn't going to ruin my vacation. Our first port was St. Kitts and we did the Fan ta Sea snorkeling and beach catamaran excursion. Probably the highlight for me! Great snorkeling, excellent crew, tons of fun (ok food, but whatever). This was also the ship that did dock in Puerto Rico, despite the ongoing protests. We were able to dock because we arrived in the morning, whereas the other ships would have been there at night, when the protests were actually taking place. We did the Old and New San Juan tours, and it was disappointing to see the toll the protests took on the city itself. And while we had initially been sad about not having too much time in PR, it definitely turned out to be for the best, given the circumstances. Our last port was Nassau, and we did our own thing at Atlantis, due to a family connection there. We had the Key and it was absolutely worth the investment! From the time we arrived at Port Everglades to getting on the ship was 20 minutes! We could drop off our carry on luggage instead of lugging it around. We loved the Chops Grille lunch that day - although instead of eating at Chops, they serve you the meal in the Main Dining Room. While it might have been cool to eat actually in Chops, it was a great idea by RC to do this because there was zero line and you were not rushed at all. We also got priority seating at the shows, although we only took advantage of it at Mama Mia and the ice show. And we utilized the private times for the Flow Rider and zip line, that makes a difference! My only negative feedback would be putting one of the two towel stations right next to the smoking section of deck 15. Most of us do not want to have to walk through that or stand next to it to get a towel. Seems like something they could move over a bit. Overall, I highly recommend Allure of the Seas, as well as the Key program. Our family of four had a great time and will be back on another RC cruise! Read Less
Sail Date July 2019
I chose this cruise because it was a time my family could come (9 people in 3 cabins) and Ft Lauderdale was convenient to get to for all. I had heard the Allure was a great ship but I was a bit disappointed that there were no water slides ... Read More
I chose this cruise because it was a time my family could come (9 people in 3 cabins) and Ft Lauderdale was convenient to get to for all. I had heard the Allure was a great ship but I was a bit disappointed that there were no water slides and that RCL no longer had the Dreamworks characters or any substitution. Also, there was no parade on this cruise though they were rehearsing one for the future. Still, everyone had loads of fun with the activities on board. We landed in Ft Lauderdale on the day before (which we usually do) and got on board at 11:15 AM. There were plenty of people to help us learn about the ship and there even was a talk about the ship on embarkation day- though it could have been better. Our luggage was delivered on time though we went to the dining room in shorts and our "special" family t-shirts. The ship is due for changes (retrofitting) and it needs it. There were places where it was showing it's age. Also, as stated before, there were no water slides which almost all ships now seem to have. The service was excellent throughout. We had some issues (like a toilet that stopped working) that were resolved quickly. There were many venues and choices of entertainment and fun that were easy to get into- even without a reservation- and the quality of the entertainment throughout the ship was excellent- especially the orchestra. My wife got sick while on board and had to see the doctor. They took good care of her, allowed her to access movies and room service without charge and even gave us something special at the end of the cruise. Our cruise critic meet and mingle was not attended by as many as should have come. The crew accommodated us and provided a couple of bottles of champaigne for prizes The food was excellent though somewhat salty at times. The menu had enough choices though only 3-4 change daily while 4-5 are served every day. I was not happy to see that you could pay more for a "premiere" steak or full lobster but understand that it would save $40-50 from going to a specialty restaurant- which we never do and don't recommend. Only Chops Grill is actually worth it if you decide to partake. Service throughout was excellent as all of our wants and needs were quickly met and our waiters and cabin personnel were very attentive. The shore excursions were a bit disappointing though the Yunke rainforest tour in Puerto Rico was excellent. The tour of St Martin could have had 1-2 more stops rather than spending 30 minutes at a shopping area. In Labadee, there were not enough trams to handle the crowd at the end of the day and my daughter-in-law and family had to hustle to get back to the ship on time. Most of my family were never on a cruise before and they had a great time. One even booked an open cruise that she can use within one year. The kids enjoyed the mini-golf, trivias, sports court and, of course the food though my 5 year old grandson chose to spend time with his parents rather than go to Adventure Ocean. He was very close to 6 but had to stay with the 3-5 year olds and was not crazy about that. The teens did not spend much time in the lounge but explored other things like the zipline and rock climbing. I always enjoy karaoke and they had that daily. It will be interesting to see the Allure after she is retrofitted and cleaned up. She is a fun ship and there wasn't as much "selling" as I was led to believe. Oh, they do sell but it wasn't pushy- at least to me. Read Less
Sail Date July 2019
Normally we would never have chosen such a large cruise ship but we picked this ship because of the range of activities for our daughter, our son-in-law and our grandchildren ages 6 and 8, To our surprise we enjoyed the ship as much as ... Read More
Normally we would never have chosen such a large cruise ship but we picked this ship because of the range of activities for our daughter, our son-in-law and our grandchildren ages 6 and 8, To our surprise we enjoyed the ship as much as they did. Embarkation was smooth and easy. We picked the earliest boarding time (11:00-11:30 AM) and were on board having a buffet lunch in the Windjammer by 11:45 AM. We booked two adjoining Central Park View cabins. They were spacious and convenient to elevators, stairways and to Central Park. We loved all the dining options especially the many complimentary restaurants. We never went to the breakfast buffet because we tried a different complimentary breakfast venue every day. We especially enjoyed being able to walk downstairs to Central Park and have breakfast or a snack at the Park Café which was never crowded. Dinner in the main dining room was great. We were seated at an ocean view table which the grandchildren loved. The wait staff was super and so attentive to the kids. Always brought them a serving of fresh fruit while we checked out the dinner menu. And we always left with a plate of chocolate chip cookies for the kids to enjoy back in their room. Entertainment and activities onboard the ship were amazing. Don't miss Mamma Mia!, the Ocean Aria Aqua Show or The Blue Planet. We booked all of those online well before we boarded. We enjoyed all of the ports and booked only one shore excursion. In Saint Maarten we did the Trolley Train Tour of Philipsburg. I thought that it was not as good as advertised but my 8 year old granddaughter thought it was the best!! We did our own walking tour of Old San Juan but wished we would have had more time in that port (it was cut short by ship propulsion problems and the need to get to Labadee). Fort San Felipe del Morro, which is a National Historic Site, was amazing and not to be missed. If you have a National Park Pass or a Senior Park Pass bring it along for free admission for up to 4 people. In Labadee Haiti we enjoyed swimming and relaxing at Columbus Cove. You can take the tram or walk to Columbus Cove, but get there earlier in the day to find loungers in shaded areas. We liked that location as it was close to one of the outdoor restaurants for the barbeque lunch. Disembarking was simple. We were able to carry our own bags so we were able to leave once the ship docked. We were quickly moved through customs and were in our car driving back home by 7:30 AM I would definitely recommend this ship and itinerary to anyone planning a family reunion. There is something for everyone. And we would definitely go again! Read Less
Sail Date July 2019
This was not our first cruise so we have had some experience to compare it to. First let me say I was highly disappointed when they informed us we would NOT be going to St. Thomas island because one of the "pods" had a bearing ... Read More
This was not our first cruise so we have had some experience to compare it to. First let me say I was highly disappointed when they informed us we would NOT be going to St. Thomas island because one of the "pods" had a bearing that may be going bad. Really? That was just the start and the only thing that was preventing this review was the fact that I did not know how to capture soooooo many sub-par experiences in one review (plus, I really do not want to relive the experience again). It was my 25th wedding anniversary and we had the whole 18 member family on board. The boarding process was atroshes and one big cluster muck from arrival in the transport to boarding the ship. Yes, there are a lot of guests to process, but i'm guessing this isn't their first rodeo and they should have it pretty dialed in. This crew on the dock, checking luggage, processing reservations, .... seemed like a bunch of rookies. You have been going for hours and now it's lunch time, oops, sorry the WIndjammer Market isn't open yet. When they did open a half hour late it appeared they were NOT ready for the rush of hungry passengers. This made dinner even more important. Since we purchased the dinner package it should never be expected that someone should say, "Well, it's not bad for free." It wasn't free and it was 3 shades worse than bad. It was a disgrace for an upscale dinner. Oh, the food was quality, but it was never even warm when it got to the table. By night 4 I was so disgusted I said to the head waiter, "Are you experiencing difficulties with the kitchen equipment, or do you alsways serve the food cold?" I'm not kidding, cold not even luke warm. The only night we had hot food was when we skipped the dining room and went to one of the "private" restaurants on board, Chops. Lunches were just as bad in the Windjammer and if you do not remember high school lunch hours and having to find a seat and eat as quickly as you could, well, this will bring that right back to the frontal lobe. Me and 6500 other people trying to eat in a place with about 2500 seats. Breakfast and lunch were the same as dinner and were seldom warm. Example, spinach omelot was so cold that it had like a shell on it. Disgusting. I'll stay away from talking about the pools, but if this is one of the main reasons you are going- to lie by the pool? Well, you better plan to get up very early, go place a towel of a book or something on the chairs you want so when the time comes, you will have a seat. The pool? If you planned to swim, rethink that. You can sit in the pool shoulder to shoulder with a couple of hundred other guests. No room to swim. We took plenty of exursions but every one was a mad rush to get off the boat and just as bad coming back. One of trips we were to gather with several hundred other guests for an early exit off the ship so that we would be able to avoid the rush and get to the ferry boat. We went to the auditorium at 10 till 11 as ordered. We sat there after being told 10 different times that "It will just be another 10 minutes." That's right more than an hour and a half later we left the ship WITH everyone else. There was no one telling our group to go, no signs, no guides, just following the crowd. Finally, probably a mile off the dock someone starts yelling, "If you are in group 2 you need to line up here." We all lined up and stood in the bahama sun for 15 minutes. Finally we start walking and we walk for what would appear to have been 4 miles. I wouldn't have been so mad except I wasn't allowed because of age, over 45 Read Less
Sail Date June 2019
I chose this cruise for the islands that it offered. I was extremely upset to find out the one of the islands was changed. Even thou Puerto Rico was "ok" it wasn't close to St.Maarten. That was extremely disappointing. ... Read More
I chose this cruise for the islands that it offered. I was extremely upset to find out the one of the islands was changed. Even thou Puerto Rico was "ok" it wasn't close to St.Maarten. That was extremely disappointing. The food was fantastic nice variety. There should have been more food available late at night for alcohol consumption. The staff was great! My sheets were disgusting dirty yellow stains on sheets and pillow cases. Under the sofa and bed were dirty not cleaned. There was too many theater based activities. Loved the zip line, the pools could have been separated for adults and kids.Not big enough to hold all those people. Got smack by a child's elbow. What ever. The Jacuzzi where beautiful well done. The stores were all high end, did not accommodate middle class income. The spa was extraordinary! Well done the atmosphere was incredible The spas were too push on selling you an item. maybe suggesting is better the pushing a sale. Love the itemized bill. very accurate. Not sure about the drink package, The wait at the bars were horrible, I actually calulated a 15 minute wait. Some bar tenders were rude. One female. I felt bad for the Life Guard who has to stand guard for 1 person, dumb. but I get it. Some of the bathrooms were gross! Pee everywhere. Our dinner staff was the best and love the dancing we did with them. Everton specially, he was great serving our table, made it very enjoying. Love him The disembarkation for Bermuda was horrific. Other then that it was a great cruise.j . Read Less
Sail Date June 2019
We absolutely loved our RC cruise on Allure of the Seas. There were a total of 7 of us in 3 separate rooms on 2 different floors. We had an adjoining room with our teenage daughters(rooms 7151 and 7153), interior rooms. Room 7151 had ... Read More
We absolutely loved our RC cruise on Allure of the Seas. There were a total of 7 of us in 3 separate rooms on 2 different floors. We had an adjoining room with our teenage daughters(rooms 7151 and 7153), interior rooms. Room 7151 had the two twin beds pushed together and a sofa bed for our teenage son. The adjoining room(7153) just had two twin beds. The rooms were as expected with ample closet space with lots of hangers, storage shelves and storage cabinets. The luggage was easily stored under the bed. There is a dim light in the bathroom that stays on all the time as this was an interior room. No need for a night light which was nice. There was an outlet with 3 slots to plug things in though no USB slots. We brought our own. Our room steward Delroy was awesome and very helpful. He brought us anything we needed(extra towels and ice). There is a small refrigerator in the room which was empty when we got there. We used it to store water bottles. The room was very quiet, yet close to the stairs and elevators. I think for next time, we would like to be on level 3(American Icon) in about the same location(forward, port side), on the Allure. The ship itself is massive! There are two partial floors that are open to the sky(Central Park, which is just like it sounds...greenery, flowers, trees and bushes, which are expertly trimmed in the early morning hours). Central Park also has Park Cafe which has convenient and quick sandwiches, wraps and breakfast items in the morning. There are several other restaurants($) on this level that we did not go to. It was always very peaceful in this area. The other partially open level is The Boardwalk. Here you will find the carousel, the donut shop, Johnny Rockets(only ate the free breakfast here and not lunch$ or dinner$), the mexican restaurant Sabor$, and the Aqua Theater. I heard the margaritas at Sabor were really good, though I never tried one. The margarita I had at one of the other bars was awful! The other main area was the Promenade(level 5), which is where all the street parties and sales happen. There are several bars, Sorentos(pizza), Cafe Promenade(coffee shop with pastries) and several shops. I believe the Rising Tide bar runs between this floor and Central Park. We signed up for “my time dining” and we had reservations every night, though we still had to wait 10-15 minutes to get a table. We dined at tables 1 and 2 with Boney(head waiter), Clestain(assistant waiter), and Dilip(table bartender) for 4 of the 7 nights. We cannot say enough nice things about this group of men. They were friendly, outgoing, accommodating and just plain fun to be around! They made our cruise feel special! They even brought us extra food before we even had a chance to ask for it. The wait staff manager for our area Mariel was friendly as well. She made a point of checking on us every night we were seated in that section. June at the hostess station remembered us after the first night and tried to accommodate our seating requests each night. We were also seated twice at tables 139 & 140 with Eugenio(head waiter) and Javen(assistant waiter). They were so nice and friendly! The food was good for the most part. An item here or there may have been a little over cooked or dry, but overall the food was really good. We loved the many choices and the “classics” food items. We ate all dinners in the main dining room on level 5. We had breakfast in the main dining room(they had buffet and a la carte), Johnny Rockets, Park Cafe and the Solarium(buffet). The eggs benedict in the MDR were excellent, as was the corned beef hash! We had lunch once in the MDR, once in the Windjammer Cafe(buffet only), a few times in the Wipe Out Cafe, and the Solarium. Our favorite bartender was Komang at the Mast Bar. We met him when we first arrived on the ship and he was our favorite throughout the trip. He mentioned that he had only been working on Allure of the Seas for two weeks! I never would have guessed that! He was awesome! After the first day, he never even asked me for my set sail pass as he remembered our room number every time. He did a great job and never complained about the heat(and it was extremely hot where he was tending bar). We also loved the casino bartenders. We did zip lining and rock climbing and watched the action at both Flow Riders. All of the crew that helped with these activities(and others I’m sure) were very encouraging, helpful and kind, whether you were 10 years old or 56 years old. We went to 4 shows and all were excellent(Blue Planet, Aqua Show, comedy show and the head liner-comedy). Comedy shows were funny and stayed away from politics. Our daughters saw Mamma Mia and loved it. I believe the ship holds about 6500 guests and 2200 crew members. The only time that we ever felt crowded was disembarkation at Nassau and getting off the pier. No other time did it feel like there were that many people on the ship. We also loved the way the photos were set up in binders with numbers. They were easy to find and somewhat easy to order. Though several of our group photos were not in the binders. I thought that the public bathrooms should have been kept cleaner. Paper and water were always on the floor and around the sinks. Embarkation was the smoothest I've ever experienced and disembarkation was a breeze as well. Read Less
Sail Date June 2019
This was our first cruise and our last vacation as a family. We had so much planning and money that went into this vacation knowing it would be our last. Two months before we left we got a change in itinerary that shortened our stay in ... Read More
This was our first cruise and our last vacation as a family. We had so much planning and money that went into this vacation knowing it would be our last. Two months before we left we got a change in itinerary that shortened our stay in Puerto Rico and Labadee due to propeller problems on the ship. I understand RC can change itinerary at any time per the contract. However, during our trip there was a medical emergency and the boat had to return to San Juan. Due to the existing propeller problem the captain told us we were unable to make it to Labadee or any other port to make up for it. They also said they were having a meeting with corporate that day to discuss compensation. It was my son's birthday and we had jet skiing, coaster rides and a beach day planned. We now had another day on the boat which was already getting old at this point having been on it for so many days with so little port time due to their initial change. We called RC when we returned and they said, sorry they are offering nothing as compensation. In the contract, it says, if changes are made due to technical issues, compensation will be made. We will never cruise Royal Caribbean due to there horrible customer service. Allure was a beautiful ship, with amazing employees working on it, who went above and beyond to try to make up for the changes. Just want to clarify my 1 star review is for Royal Caribbean, not the staff of the Allure. Unfortunately, corporate is the problem. Our servers in the dining room were amazing, Vladamir and Eduard who were so personable and knew our names and everything we liked the first day. I was a little teary eyed the last day saying goodbye. The food in the dining room was the best we have ever eaten. We were never disappointed in a meal. We felt the windjammer food was very good too. The shows were spectacular also. My husband never saw a musical and he said Mamma Mia was fabulous. The aquashow was exciting. I did not expect much from Blue Planet from the reviews I read but the whole family enjoyed that as well. Our headline show was the juggler from Americas Got Talent Charles Peachock who was spectacular and funny! When you are on a ship with 6300 guests, expect lines for things like rock climbing (1 hr long one day) and flow rider. Could not even get on the ice for ice skating since that filled up so quickly every time we went when they had open skating. My favorite part of the ship was the central park, so peaceful. The ship does really have it all. Even enjoyed the gym and running track. Read Less
Sail Date June 2019
We chose this cruise for our children and grandchildren. Our stop into San Juan was cut short (this was before all the problems). We only had a few hours there. Then, we never ported at their private island because of a medical problem ... Read More
We chose this cruise for our children and grandchildren. Our stop into San Juan was cut short (this was before all the problems). We only had a few hours there. Then, we never ported at their private island because of a medical problem that forced us to return to San Juan. Most ships can airlift someone off; don't know why RC did not do this. Our best port, the private island, was eliminated and we just sailed slowly back to Ft. Lauderdale. What a disappointment for the kids...no zipline, roller coaster, and ocean experiences. I wrote my disappointment to RC and got a canned response that they can change ports whenever! I think they could have given us a refund, free movies, drinks, something for our inconvenience!! Nothing!! We are gold members, but will return to Norwegian and Carnival in the future. The cabin steward and our waiters were top notch. Our balcony was large enough for the 3 of us. The movie screen was totally underutilized. We saw 3 movies on it; one was a documentary on Apollo 11....no one stayed to watch that!! I relayed my disappointment about movie choices and the fact that this could have been used day and night when there was no diving show. The diving show and the ice skating show were excellent!! Needless to say, we will not be traveling on RC in the near future. The kids and grandkids liked Carnival's food better with Guy's Burgers and BBQ. Read Less
Sail Date June 2019
My wife and I are RCCL and Celebrity fans, so it's painful to report on a cruise that was far below expectations. First, I should note the positives: we decided to treat our three 14-year old grandchildren to a cruise, and, after ... Read More
My wife and I are RCCL and Celebrity fans, so it's painful to report on a cruise that was far below expectations. First, I should note the positives: we decided to treat our three 14-year old grandchildren to a cruise, and, after much hand wringing, elected to book all five of us in a single veranda room -- one of the very few of its type. I was impressed by how well we were able to manage. More about this below. The onboard shows were good, especially Blue Planet -- the entertainment bright spot. The Ice and Water Shows more than worth the effort to see them. To be honest, Mama Mia was a bit disapointing, though the second act was much better than the first. The teend loved the karaoke and the adults loved the disco, so we were well entertained. Likewise, the food was excellent in all the venues we visited, although Johnny Rockets was a bit disappointing. We ate in the main dining room every night, and found it excellent -- especially for this class of ship. We typically sail on Celebrity, and found the food here of equal quality on the whole. The Windjammer buffet was particulaly noteworthy. We ate there on several occassions and found it excellent for breakfast and lunch. We never ate there for dinner. We also loved the Park Cafe. Now to the drawbacks. Prior to departing, RCCL notified most cruisers (for some reason, we were not among the informed) that a propulsion issue would impact our stop at San Juan Puerto Rico, and the visit would be cut short. Anything meaningful off the ship was impossible, so we shopped in the immediate port area briefly, and resigned ourselves to the loss. Shortly after departing San Juan, the Captain announced that we were returning to port due to a medical emergency, and our last stop (Labadee) would be missed. It seems obvious to me that this lost stop was due, not so much to the emergency as the original maintenance issue. That said: safety first, so handling the emergency was and should have been a priority. What rankled was the indifference to the loss by RCCL: no offer of vouchers or other compensation. Nothing! Credit to the Cruise Director for planning replacement activities, but the last two days were still boring. A bad experience should not detract from the efforts of the crew and the general state of the ship, so my ratings for those are based how they would have been received on an typical cruise. Read Less
Sail Date June 2019
I just got off this cruise sailing (June 16th-23rd) and will start by saying WOW!! Where can I start. I booked this cruise as a Father’s Day and daughter cruise which not only blew me away, but made my daughter happier then ... Read More
I just got off this cruise sailing (June 16th-23rd) and will start by saying WOW!! Where can I start. I booked this cruise as a Father’s Day and daughter cruise which not only blew me away, but made my daughter happier then ever. From the food to entertainment, I couldn’t of asked for a better experience. The shows were beyond amazing. I did see their Aqua Theater show Ocean Aria three times out of the first three nights, I did see Mamma Mia but wish I saw it a second time, Blue Planet twice which was amazing. The Juggling Act of Charles Peachock which is a cant miss. Overall for entertainment, this in my opinion was far above suburb. The food on board was great, buffets were stocked and well organized, I didn’t really experience the sit down locations, since there is so much to do and my daughter was a picky eater. Everything from the burgers ya Wipe Out Cafe to the ice cream poolside was worth the “weight gain” on the ship. The service overall was excellent. Despite a(n) medical emergency which caused our experience to miss Labadee, Haïti where I was excited for our excursion, the crew/staff really held their ground and still made this trip standout. I was disappointed, but coming from a position where I work in hospitality/Guest Services, I understand safety is a priority and need to accept it. I wanted to personally mention The cruise Director, Jimmy Rhodes along with other members of the staff, for balancing out a great experience throughout the week we had. I also wanted to give Captain Ron a huge thank you for his professionalism during the issue that took place and still made this experience outstanding The pool/recreation was great, so many pools (about 4 along with 6-8 whirlpools) made the crowd spread out so it didn’t cause the pool deck to feel clogged. The activities poolside were fun and entertaining, the mini golf, ice skating, flow rider all are great for the kids. The weather was great so it made it worth it being poolside. Finally, the overall service was a solid 10/10. I’m not one to typically write a solid review, but this made me realize why this cruise line the only one I will sail with. The only flaw I experienced which honestly wasn’t a huge issue, was communication in the in-room phone was delayed and no one answered within an reasonable time. That didn’t stop my daughter who’s 6, and myself from having a great time. I hope to those who booked this cruise and are reading this, take this as an example of what you’ll experience. I promise you won’t be disappointed Read Less
Sail Date June 2019
Our first cruise ever was on our 25th wedding anniversary in 2002 on the Soveriegn of the Seas. My DW and I had never been treated so good. We did 2 other sailings with RCL as well as 2 with Disney, 2 with MSC, 1 with Princess. For this ... Read More
Our first cruise ever was on our 25th wedding anniversary in 2002 on the Soveriegn of the Seas. My DW and I had never been treated so good. We did 2 other sailings with RCL as well as 2 with Disney, 2 with MSC, 1 with Princess. For this year's cruise we wanted to get back on RCL, so we booked the Allure. Never having been on a "Mega-Ship" we had concerns. We did our homework on the ship. DW and I watched TONS of You Tube videos (Thanks to all that posted!) and I studied the deck plans so we both felt comfortable with moving around on board. WELL ....... the ship was much larger than we could have imagined and even with all our homework we thought "Oh No, we're gonna be lost!" Not the case. Moving about the ship was so simple! The ship is simply beautiful! We loved the "Neighborhood" concept. We booked a Boardwalk Cabin with a great view of the Aqua Theater so we could see the show anytime we liked! John, our cabin steward was AWESOME!!! He treated us like we were the only people in his section! We absolutely loved him! The room itself was great plenty of storage space. Also I let RCL know that I had a CPAP for my sleep apnea and they had an extension cord and a gallon of distilled water for me to use during the cruise.How great is that?! The food was FANTASTIC and our wait staff of Andre(the giant) our assistant waiter, Marlon(Brando) our waiter and Aton(no nickname) our head waiter were absolutely wonderful! We were never in need of anything, anything we wanted we got! They were also just plain great to be around! Wonderful people. RCL's entertainment is top notch. Ocean Aria, Mamma Mia, Earl Turner (Headliner), Blue Planet and Ice Games ...... ALL AMAZING! We also went to comedy live and never laughed that hard in quite awhile! The entertainment staff is funny, engaging and just plain FUN!! Jimmy Rhodes (Cruise Director) and Flavio (Activities Manager) are the best! Jamezy and BeBe are great! We've never had that much fun playing trivia!!! Ice Skating in Studio B, The pools, hot tubs and "The Current" (not giving that one away), rock climbing wall, zip line sport court miniature golf, Flow Rider total thumbs up! The service is simply off the chart! The staff on RCL just can't do enough for you. Cristan (bartender at Sorrento's) and Iris (bartender at the Pool bar) are just the greatest! Other cruise lines do these same types of things and, although I've had good experiences with other lines, it's RCL's people and Customer Service that set it well apart from all the rest! I know I've left some things out but I'm at work writing this and, unfortunately, I need to get back to reality! Read Less
Sail Date June 2019
My husband, daughter and I just got off of the Allure on Sunday. We had the best time on this beautiful ship. Everyone from the cabin steward (Norman, room 6280) to our waiters (too many to mention) to the nice people that we met, ... Read More
My husband, daughter and I just got off of the Allure on Sunday. We had the best time on this beautiful ship. Everyone from the cabin steward (Norman, room 6280) to our waiters (too many to mention) to the nice people that we met, including a family that lives about 10 mins from us, was wonderful. Our room (ocean view balcony) was very roomy and we had plenty of room to store all of our clothes and "stuff". There were 3 adults in the room, so we thought that would be difficult, but to our surprise, it wasn't at all. The shows were fabulous as well. We saw "Ocean Aria" and the comedy show (twice) as well at the headliner show. We didn't get to Mama Mia though and I'm sorry that we didn't. The pool games were all fun and the staff was energetic and entertaining. We thought the cruise director was very good and fun too. We especially loved him dancing in the "70's show" on the Promenade. All of the food was very good as well. We had my time dining and enjoyed different locations with different waiters every night. The buffet was delicious, hot and diverse too. We enjoyed all of the ports, but Labadee the most. We did the Orient Beach/Maho Beach excursion at St. Maarten and the traffic was a nightmare. We probably wouldn't do that again. We just shopped and walked around a bit (in the drizzle ) in San Juan. Getting on and off of the ship was a breeze too. We did expedited dis-embarking so we could pack our "beauty aids" with us in the morning and it wall went as smooth as clock work. Really the only thing that we didn't like, was having to say good-bye to this fabulous ship, but we will definitely be back. Read Less
Sail Date May 2019
We arranged this cruise to celebrate our 50th wedding anniversary! We were a group of 9, ages from 3 to 72. Everyone had a fabulous time! The kids programs for ages 3, 6 and 12 were really wonderful. The food was some of best we've ... Read More
We arranged this cruise to celebrate our 50th wedding anniversary! We were a group of 9, ages from 3 to 72. Everyone had a fabulous time! The kids programs for ages 3, 6 and 12 were really wonderful. The food was some of best we've had (we've sailed on Norwegian, Princess, Carnival, Disney, and Royal Caribbean). Our whole group ate at Giovanni's to celebrate our anniversary and I would definitely recommend it. The entertainment was amazing and we went to all the shows! We had a balcony cabin and the cabin steward was great. We didn't do any excursions through Royal Caribbean and did our own thing in ports. Our favorite port was St. Maarten. We reserved chairs and umbrellas ahead of time with Nik at Lazy Lizard Beach Bar which was an easy 15-20 minute walk from the dock. The chairs and umbrellas were right on the beach and all set up and waiting for us when we got there. We got 2 chairs, umbrella, use of a locker and restroom, Wifi and bucket of 6 beers or 2 cocktails for $20. Best deal anywhere! Nik and his wife were super nice and helpful and the food and drinks were amazing! Really the only thing I can criticize about the whoe cruise is all the upselling and charges on this ship. Charging for popcorn, really?? Also, the drinks were crazy expensive. Read Less
Sail Date May 2019
Allure of the Seas Ratings
Category Editor Member
Cabins 5.0 4.4
Dining 5.0 4.1
Entertainment 5.0 4.5
Public Rooms 5.0 4.5
Fitness Recreation 4.0 4.3
Family 5.0 4.3
Shore Excursion 4.0 3.9
Enrichment 4.0 4.0
Service 5.0 4.4
Value For Money 4.0 4.0
Rates 5.0 3.9

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