72 Royal Caribbean Allure of the Seas Cruises for the Disabled Cruise Reviews

Our experience on the Allure of the Seas with Royal Caribbean Cruise. 3rd Cruise, 1st with RC. The entire cruise started out poorly with it taking close to a month to book our shore excursions due to having to go through a special area ... Read More
Our experience on the Allure of the Seas with Royal Caribbean Cruise. 3rd Cruise, 1st with RC. The entire cruise started out poorly with it taking close to a month to book our shore excursions due to having to go through a special area because of handicapped guests. The only way to reach them was email and it took them a week or two to respond the first couple times and after that, I was getting no response at all. I finally had to reach out to the executive office, and it was handled within a couple days with all shore excursions approved by the tour operators themselves. (Apparently the girl that was helping us got sick and there was no one helping or monitoring her email account and “we just slipped through the cracks-??”). At the time we booked our cruise (2+ months in advance), we booked through Royal Caribbean and provided them with all 8 of our birthdays and they arranged our 3 rooms accordingly and all was well it seemed. Over a month later, they decide to send an email and mention that we have 2 “minors” (18 and 20 yrs old) in a room by themselves which is not allowed unless they are in a room attached to ours. The first guy told me when I called that there was nothing they could do, the cruise was full, and we would have to pay extra to upgrade our room to get one next to them. I did not like that answer, so I called back again a couple minutes later to another manager and now there is no other rooms available at all because the cruise is at capacity. Needless to say, I had to make several phone calls and spend a lot of time finding an appropriate manager before they were able to “fix it” so we were all still able to go on the cruise. By Fix, I mean they changed the names around on the reservation, to make sure a adult was listed with a minor in each room. Mind you, this was very close to sail date so we had no other choice, and this “fix” effected us several times throughout our cruise when they could have easily told us this policy when we booked the cruise with the representative, so we could have worked out a solution early on before all the available rooms were gone. Getting on the ship wasn’t too bad and once on the ship, we head to the buffet to get food while the rooms were still being made up. The line was a mile long obviously with everyone having the same idea, so I went up and asked the employee standing at the front what other places were available to eat that were FREE on the ship. He mentioned 3, Johnny rockets being the only one we could understand, so we headed down there, all 8 of us with 2 elderly individuals in scooters. It took us 25 minutes just to get an elevator to take us down because it was so busy, just to find out Johnny rockets wasn’t free as the worker had advised. We ended up having to eat there anyway because everyone was hot, hungry, and aggravated. After eating we headed up to the rooms to find 3 of our bags missing from one room, and 1 bag from another room. At this point, it was past sail away time so we headed down the hall to find a steward to ask about the bags. We get half way down the hall and see two of our missing bags in front of another door. We found the lady that was taking care of all the baggage on the floor and told her about our bags being in the wrong place and one still missing on this floor and another missing on another floor. She wouldn’t let us take our own bags to our room, she said she would get them and bring them and find our other one, which I’m sure is some policy or something, but to be honest, they obviously didn’t do a great job the first time around so it was difficult to leave our bags, but eventually we did get all our bags that belonged at each of our rooms. We then try to set up the WiFi... I’ll just shorten that experience recall by saying we spent an hour between the WiFi desk and the App desk trying to get our WiFi package to work for all of us AND get everything re-situated with the apps because of how they had to list our names on the rooms to comply with their minor policy. (My information and plans were listed on my husbands app and our daughters on his, etc). After all this time wasted, we noticed we had different dining times listed on our sail cards even though we had prearranged to all eat at one time at the same table, this was apparently due to them rearranging our names due to the minor policy again. So next we go to the dining area desk and speak with them. Spent several minutes with them not being able to resolve it, so we were told they would contact us in the morning. We went back to the room to change and get ready for a late night show and the phone rings. It’s a lady from the shore excursion desk telling us we won’t be able to do the tours that we had arranged prior to boarding and had ok’d directly with the tour operators themselves. At this point I just told her I’d call back in the morning because we had spent the entire first day handling issues and had not been able to enjoy anything and I was finished. The second day we wake up and go to breakfast in the dining hall, and were met by two very rude employees. Apparently it is a very BIG inconvenience for the workers if you have a large party and/or scooters which we had both. We left breakfast feeling awful. Now looking into the RC app, our dining time now shows late dining instead of early dining and my daughter gets a notice on her door that our dining time was changed to a different dining area but with early dining, so off to the dining place we go again to verify what was going on. 30 minutes later, No one can figure out how the late dining got put in, and they verified the dining in the other dining area was correct. Ok fine.. so we go down and check out THIS dining hall and find it right next to the casino. You can smell a horrific smell of smoke coming into the restaurant and my daughter has health issues so obviously a smoky dining room isn’t going to work for us. Back to the dining booth with another promise of someone going to handle it before the day is up. Thankfully we had specialty dining that night and didn’t have to eat in the regular dining room. At this point, I again contact the executive office and let them know we have spent all of the first day and most of the second just trying to deal with issues and I was just about to the breaking point. I paid a lot of money to enjoy myself and be stress free; not spend the entire day handling problems. I then proceeded to the shore excursion desk to try to deal with the call from the night before. They told me I needed to go to guest relations because they knew nothing about anyone calling. I get to guest relations, wait in line for 15 min for them to tell me I needed to go back to shore excursions. I proceed back to shore excursions, and no one is able to tell me why the person called or what was wrong with my shore excursion. I spent over an hour there, had a break down and started crying, and finally she contacted the manager of the shore excursions. He also had no idea what was going on and said he would have to wait until the evening when the other workers arrive to find out who called and why they had called (because apparently she is the only one that knows what is going on with my shore excursion??) and would get back with me later in the evening. Also thankfully we didn’t have shore excursions until the 4th day. We went to dinner at our specialty restaurant and everyone was so nice. We thought it was because of the specialty dining, but the waiter actually asked us what happened for the dining manager to get involved because apparently they told him to treat us well. We also had a visit that same evening from the head of dining to hand deliver our new dining table number and he mentioned to let him know if there was anything he can do for us from here on out. While I agree that was great customer service, I don’t think people should have to complain to get treated nicely. We took a carnival cruise prior to this one and everyone was accommodating and kind all the time. We did have a great dining experience for the rest of the cruise in the evenings when they apparently knew who we were. The remaining lunch times were still met with rude staff that was annoyed at our large party and the fact that they had to accommodate us with disabled individuals. That evening when we got back to the room, we receive a phone call from the shore excursion manager saying even though we had prior permission to have the scooters on all of our excursions with the tour directors themselves, one particular excursion is now saying we have to push wheelchairs instead of use the scooters. These are the comments from the tour director after sending in a long questionnaire and all the dimensions of the scooters, and the height and weight of the people driving them etc.. Comments:  “So long as the guest can navigate 3 stairs on and off the bus/boat and the scooter/wheelchair can collapse and fit under the bus they are welcome to join the tour.” So now, even though we spent all this time and effort, sent in all required information they needed to get approval and got the approval from the tour directors themselves, they are now changing their mind and the shore excursion manager said there was nothing he could do because it was the tours themselves, it wasn’t Royal Carribean. (We did go on this tour with the wheelchairs and found we could have maneuvered the bus way better with the collapsible scooters versus the wheelchairs, not to mention all the effort it took for us to push them around all day, so it was extremely disappointing to say the least). If everyone wasn’t looking forward to getting off the ship and seeing the area, we would have just cancelled the tour. We actually seemed to have issues all throughout the cruise ship with accommodations and their scooters. In the dining room, the elevators, shops, etc. Their room steward told them that they only needed to call in the evening and the steward would come and pick up their scooters, charge them, and bring it back in the morning at what time they request, but 75 percent of the time they called, no one answered so we had to find a worker each evening to call for us. On the second day, a lady called my mother and was very nasty to her telling her she can not leave the scooters in the hall during the time they are in their room. We asked the Steward again and he said it was fine to leave them and no one could figure out who the mysterious lady was that called and was crazy about it. On the last day, we had two nice people who pushed my mother and my grandmother in wheelchairs part of the way but changed to another two individuals halfway through, around security. When we were outside, the guy told my mom she could keep the wheelchair out there until our ride arrived since we had to leave the scooters on the boat, but the lady pushing my grandma asked if she could stand on her own and then told her if so, she needed to give the wheelchair back. Now my grandma is almost 90 and can’t stand for more than a few minutes so I asked the lady if she could leave the wheelchair like the guy left moms, and she said she couldn’t and took it and started walking away. I followed her and asked her nicely to leave it and she said it was Royal Caribbeans policy they couldn’t leave more than one wheelchair (so if you have 2 disabled people, apparently one is out of luck). I ended up following her and tried to get her name off her name tag and she ripped her name tag off and started yelling about how she will call the cops, and she would not allow me to get her name. She finally went through a door and screamed to the guy that I wasn’t allowed in there, and I was just trying to explain that I wanted her name and even the guy tried to look at her name badge and she grabs it out of his hand and yells at him to quit touching her. He tells me who her manager is, I go speak with him but couldn’t give him much information on who she was because she snatched her name tag, and he said he would go and try to find out who it was but at this point our ride was there so we had to leave. I have never been treated so awful, not to mention my 89 year old grandma was left outside with nothing to sit on and there was no benches available. Also this problem was very minimal compared to the rest, but we found a few times when we went to go do activities (carousel and zip line specifically) they were closed even though they were suppose to be open. We also ordered room service with cokes and water and specified we had the drink package to cover the drinks, but when they brought it they brought Evian bottled water instead of the bottled water that came with our package and canned coke instead of a glass of coke that would come with our package. We ended up with over a $30 room service bill which should have just been the $8 service fee. Also, the “jewelry making class” consisted of you purchasing your own jewelry kit and following the directions to make it yourself while trying to hurry up and get it done before the next class started. After this, we did not attend any more of the “classes” and even cancelled our cupcake decorating class we had scheduled. We chose Royal Carribbean because their customer service and overall cruise experience is suppose to be unmatched, but found out first hand things aren’t always as they seem. I will give a huge shoutout to our amazing waiters for our regular dining time and our stewards, both which were very funny, nice, and accommodating. The shows were great, and the food was good, but overall extremely disappointing for the money spent and the time wasted dealing with all the problems. Read Less
Sail Date April 2019
We chooses Allure of the seas based on the family activities and amenities and we were not disappointed, we were celebrating my niece’s 15th birthday and we were a group of 26 from babies to my father in law which is 92. We all had a ... Read More
We chooses Allure of the seas based on the family activities and amenities and we were not disappointed, we were celebrating my niece’s 15th birthday and we were a group of 26 from babies to my father in law which is 92. We all had a great time. The ship is in great condition, enough pools and entertainment areas for kids and family, nice size cabins, we never felt crowded. The shows on this ship are very good, great quality and enjoyable for kids and adults. The service in general is very good along the ship. The app is useful if its working, we had problems to communicate and some activities on the app were not available, we made a line to take my niece to the ice skating ring which she wanted to do so much for almost an hour, until a bar tender told us that was a mistake on the app. We had so many dining options and the Windjamer always had great selection of food. Silk restaurant wasn’t that great but we had some nice meals. We went to St. Maarten, which I personally funded depressing after all the devastation from the hurricane, but beautiful turquoise waters and nice prices for shopping. Old San Juan in Puerto Rico was beautiful and we spend hours walking around. Labadee is just perfect to spend the day at the beach, Royal Caribbean did a great job, and there is so much to do, water slides, water park, snorkeling, etc... The only thing I did not like about the Island is the market, I like do my shopping without all kinds of very pushy vendors trying to get us into their shops, its just too much and we ended up leaving that area. My family and I enjoyed this cruise so much that we are already thinking of our next vacation. Read Less
Sail Date March 2019
Our New Year’s Cruise on the Allure of the Seas 12/30/18 thru 1/6/19 I would like to begin this review by elucidating to all readers that we are absolutely not the type of Cruisers that believe we are above and beyond any other person ... Read More
Our New Year’s Cruise on the Allure of the Seas 12/30/18 thru 1/6/19 I would like to begin this review by elucidating to all readers that we are absolutely not the type of Cruisers that believe we are above and beyond any other person on a cruise ship regardless of what room they stay in or their status. We are a very humble couple and feel very blessed to be able to enjoy these types of vacations. However, regardless if you stay in an inside cabin or the owners suite it still costs money and the agreeably there is a standard set “By the Company” you are cruising with, and quite frankly if they cannot live up to their Standards then it is something that should be shared with other travelers. With that I will begin our review of the Allure of the Seas. First and foremost I have similar reviews of the Big Ships and ironically it seems to be the same all the time – RCCL and others have these big beautiful ships and unfortunately they don’t have to correct amount of staff to keep up with their “Standards”. We have been on a total of 13 Cruises since 2012 and have sailed on the Vision, Radiance, Voyager, Freedom and Oasis Class ships at least once. It is not hard to figure out that service levels from Vision and Oasis are worlds apart. If I had to scale these in order of service and standards I would say Vision (80-90%) Radiance (80-90%) Freedom (75-80%) Oasis (65-75%). Again this based on number of Passengers to the number of employees. The Oasis class ships have a passenger compliment of 5400 with 2165 crew members which is 2.49 crew members to every passenger. With 18 Categories of Officers the equation greatly reduces the total of number of crew members to guests in the rating of less than 1 per passenger. Overall the statistics may or may not be of any significant to most people however it does illustrate the point that just because their bigger doesn’t mean their better, and it Segway’s into my review as it may hopefully give a better insight on the “Standards and Service Levels” that we were engaged with. Overall the cruise was awesome however when it came to specific one on one details about service and standards it was a little below average. I have broken this review down into categories to save some reading. Boarding We boarded in Miami and although there are some changes and rebuilding in effect it could still use allot of help. We still don’t understand why they haven’t built this Embarking / disembarking the same as Port Canaveral that is a beautiful port. RCCL has streamlined there process by having your Sea Pass Cards delivered to your stateroom – you will not receive one prior to boarding – This did cause allot of confusion if you went on board and wanted to get a drink and or if you showed up to your stateroom and there was no sea pass card available which means you get to spend time in the Customer Service Line (Which we seen allot of passengers doing) – I cannot 100% say for sure that was the issue however I have never seen that many people at a Customer Service Desk before leaving port. Disembarking Allot of issues here – First off if you’re a smoker we can assure you that if you’re not up at 6am – there will be no place to light up with your coffee. The Allure shut down all smoking areas at 8am – so if you’re one of the lucky ones who have to wait last to leave it will be a long morning. There is a long walk to the Final Inspection gate but customs has a new system in process that will get you right out the door unless you’re picked out by CBP officers. Pool Decks / Bars Little to no service from mobile bar service, regardless if you have a drink package or not rest assured you will be spending more time waiting in bar lines getting your own drinks. We both had a drink package and I am not above getting my own – however when there is 10 people in line and only two bar tenders that doesn’t make for happy passengers. It got so bad that the passengers in line were ordering 5 or 6 drinks at once for their parties just so they wouldn’t have to wait. Which inadvertently caused bigger wait times and longer line shuffles. When there was mobile service it is not like the smaller ships – You would literally have to yell out for the person to hear you, which in my opinion is rather rude. Nonetheless after 2 days of lines we cancelled our drink package. It was much easier for us to go somewhere else on the ship if we wanted something. Dinner at the Dining Rooms Unbelievably the service at our Main Dining room Tanked our first dinner night. We actually sat for 25 Minutes before getting water to the table. And another 10 minutes before finally seeing a waiter. We felt very uncomfortable and almost not existent while sitting there. My wife finally said lets go, so we ate at the Windjammer most of the trip. The Mgmt. Staff advised a “Few” people called off. I am not sure what “Few” meant but if 3 people called off and it caused that much disruption – I can’t imagine if 10 or 15 called off. Overall I think the dining room service experience was less than average. It is a shame because our cruise one year ago was off the chain in the dining room – But again it was on a Freedom Class Ship. Casino Drinks and Service My wife and I like I am sure many others have reached Primary Status with Casino’s which will allow you to drink for free. Well without getting into allot of detail, the bar service was really nonexistent in the casino. We were playing cards at a table with 4 other people. On 3 separate occasions we asked for a Waiter from the Dealer to the Pit Manager. And after 2 hours of waiting we and another couple finally left. On another occasion when we did get service we got charged for our drinks, even holding a prime membership and then spent over an hour at Customer Service getting it removed off our billing statement. Casino Betting The Oasis Class Ships raised their Bet Limits on their tables to $15 which is Ludacris in itself. We are avid 3 Card poker players and in theory (for those of you who know the game) each minimum hand bet would cost you $45 on the Ante – Play and Pairs Plus – The Dealer Hand bet stayed at $5. – We were told there were high rollers on the ship and that’s why the min. was raised. I am not an expert on the, who and why but how silly is it to raise the tables on a handful of High Rollers when I am sure they were outweighed by 90% of the other passengers. Seriously RCCL Casino Royale your marketing team needs some attention. We also had the pleasure of having a dealer who made a mistake during the Betting who decided to call out the Passengers for making an error when cleating bets. (I was dumbfounded by that whole experience) Shows / Entertainment The headliner shows were great, as were the comedians. RCCL does need to work out a new routine of the 70’s Disco etc.. Theme days. We have seen the same thing over the past 7 years. It’s about time they mix it up a bit. How about a Sock Hop / 80’s Theme or Motown – Something new needs to be created. Parents For the love of God Parents – If you bring your children Please – Please be responsible and watch them, it is not the responsibility of any company to watch your kids (Unless of course you use the day care service – if provided). We witnessed a couple at pool side drinking and on their phones while there young (between 7 and 9) swim in one of the adult pools. Granted there is a life guard standing there but their job is not to baby sit – If you want to enjoy your vacation and no kid watch – leave them home or use the Day Care Service. Also letting your kids run Free in 35 Mile an hour winds on the top deck of a ship is probably not a good move either, these children weigh maybe 40 lbs. it would not take much of a cross wind to send them out to sea. – Seriously it is very concerning when you’re a spectator watching this happen. Overall It may seem like allot of negativity on this review however my hope is to convey that although the Allure is a beautiful ship – please don’t assume you will get the same service levels as the smaller class ships. These crew members work a min of 12-14 hours a day, and to service a ship this size back to back day after day has to be draining at some point and time. Bigger isn’t always Better but it is a beautiful ship. We love RCCL and will continue to cruise with them – although our expectations won’t be as high as they usually are on the Voyager or Freedom Class ships. Thanks for the Time and the Read Steve Read Less
Sail Date December 2018
Background: I am a recently retired unmarried Federal employee in my early 60s to celebrate my retirement and recent move to a bigger home. I wanted to take a cruise during the post-Turkey Day period just before the holiday season drove ... Read More
Background: I am a recently retired unmarried Federal employee in my early 60s to celebrate my retirement and recent move to a bigger home. I wanted to take a cruise during the post-Turkey Day period just before the holiday season drove fares through the ceiling. Other reasons for choosing this ship included: o It had the Solarium, the Samba Grill (inside the Solarium Bistro), the familiar Royal Promenade, and some speciality restaurants I had not patronized before, like Izumi and Samba Grill. o I chose the ship because it had the balcony cabins overlooking Boardwalk; and o I chose the ship because it visited familiar ports: St. Maarten, San Juan, and Labadee. Hotel Info: I decided to do a two-night pre-cruise hotel stay at the JW Marriott hotel in Downtown Miami, along with a Viator Miami City and Boat tour aboard a double-deck bus. In addition to this tour was a planned steakhouse experience at StripSteak by Michael Mina at the Fountainbleau Hillton. The staff at the JW Marriott were very good at their jobs and eager to please their guests. One thing that bothered me was that somehow the charging things to one's room account did not get communicated to Drake's Bar in the Lobby: I had to use cash to pay for my beer. Another thing was that I thought the breakfast was included in the hotel package--apparently not, because the cost of the buffet was over 30 buck per day. My room looked on several condos, the pool (which I couldn't use because of limited time and the awful weather on Sat., 12/15/18), and other buildings in the area. As previously mentioned, I did the Viator Miami City and Boat Tour, for which I had to take a 30 buck taxi ride to Miami Beach to get to the tour operator. I took my walker along w/me to help walk the streets w/o falling and/or getting leg cramps (two thing to avoid on a walking tour). The tour guide and the bus driver were very accommodating to mobility-challenged folks--even if I'm ambulatory most of the time. I climbed the steps to the top deck of the bus and enjoyed a birds-eye view of the sights of Miami. The tour included a boat ride around Biscayne Bay, and I wanted to see celebrity homes. The boat departed in the downpour that came after exiting the bus at Bayfront Marketplace. The tour operator had an arrangement with a restaurant there to feed its members quickly and efficiently so that by the time diners had finished their meal, they could go aboard the vessel. I just wish the tour operator had mentioned this little thing at the outset so that if people wanted, they could choose their own venue in the mall. Anyway, I boarded the boat and climbed to the top deck under the awning to better enjoy the sights. The tour lasted 90 minutes and the pretty lady guide kept up the pace of her narration with an occasional "Woo Hoo". Following the tour, I found my way back to the bus stop and prepared to re-board the bus for the trip back to the origin. Then I took another 30 buck taxi ride back to the hotel to get ready for my steak dinner at StripSteak by Michael Mina. Readers note: Any restaurants operated by celebrity chefs like this guy is going to be expensive, so be prepared for sticker shock when the bill comes. Embarkation: The next day was Embarkation Day to board the Allure of the Seas. Apparently, I was the only one boarding the ship from the Marriott so I had the minivan all to myself to ride to PortMiami for Terminal A for Allure. The embarkation and check-in process went pretty quickly, but I wish the Welcome Letter had mentioned that the key cards will not be given to guests until they boarded the ship and they were handed over by the room stewards. I had to pose that question to the terminal staff about why the key cards were not handed over at check-in. Anyway, I used my walker to climb the ramp to board the ship, and then went to visit Central Park to visit Park Cafe for their roast beef sandwich. Delish! Fortunately, there were many tables available at that time. Then I went to Deck 14, where my cabin was located, and waited until the cabins were available--at 1 PM, so that I could enter and drop off my carryon stuff. A few minutes later, the room steward-Nita--came by to give me the key card and introduce himself. Dining: I had the late sitting in the Grand Dining Room on Deck 4, table #428, with no other table mates. I decided to clip this troublesome situation in the bud ASAP by asking for a bigger, shared table. Did I get a bigger table? Yes, but was it occupied by other folks? No. It was also located in the Silk Dining Room on Deck 5, and there I suffered the humiliation of being the only diner at a table that seated 6 people. Food and service was great though. I also liked the decor of the MDRs, regardless of where I dined. To avoid that the humiliating feeling of dining alone, I had previously booked three specialty restaurants: Izumi on Deck 4, adjacent to the Grand DR; Chops Grille in Central Park on Deck 8, and Samba Grill on Deck 15. All meals were great, especially the ones at Izumi and Samba Grill. I ate lunch either in the buffet, the Solarium Bistro, at the Boardwalk Dog House, a free uncrowded breakfast at Johnny Rockets (no waffles, though), and Johnny Rockets for burgers. As previously mentioned, I patronized the Park Cafe for those yummy roast beef sandwiches. Too bad I didn't return for more of them during my cruise! I had several room service breakfasts. Two were complimentary (the Continental) and the other one was a la carte American, which carried some prices. Entertainment and Activities: I attended two shows while aboard Allure: "Mamma Mia" in the Amber Theater on the first formal night and the midnight show at the Comedy Live on the 2nd formal night. Readers: If you have a broad behind like I do, your butt will take a beating for sitting in narrow seats for 2.5 hours to watch Mamma Mia. After this show, my butt was in considerable pain. Fortunately, the seats at the Comedy Live show were more accommodating. One other thing about this venue: the decor featured a map of the London Underground on the ceiling w/various stops named for previously booked comics along w/the known ones, e.g., Green Park, Hyde Park, Marble Arch, etc. If you wanted popcorn, it was available for a small fee for a box. I bought a box after the Mamma Mia show. I liked the music, which had a nice beat, and some of the costumes were sexy on the female performers. I wasn't familiar w/ABBA's songs, but that didn't detract for the beat. The comics were great, too. My primary entertainment came from visiting the Casino Royale. I did pretty well on one of the penny slots. Regarding bar service, it could be improved upon by speeding up the travel time between ordering a beverage like a Coke Zero and its arrival 5-10 minutes later. Why exactly a soft drink order takes 10 minutes to fill when the bar is in plain sight is beyond me. Cabin: My cabin, 14297, was on Deck 14 overlooking Boardwalk. It was a wheelchair accessible cabin I booked because I needed space to stash my walker and walk around w/o bumping into furniture. The bathroom was nice and big, with a walk-in shower and a pull down seat. The balcony was nice and big, too, but I have to caution readers that they have to be careful about stepping outside: there's this device that flips down to complete the ramp to the balcony, and if you're not careful, you can easily hurt your foot by stepping on the thing when it's flipped up. The TV had OK channels, mostly dedicated to RCCL shows and a few network shows. I had two phones: one in the cabin and other in the bathroom! Another cautionary note to readers: if you're looking for outlets to charge your late model iPhones, you'll be disappointed because the charging docks in the clock had the old type of charging cable port: they were wide, not the new Lightning cables for the newer models of iPhones and iMacs. There were many outlets for plugging in your devices, but they weren't USB outlets. Ports: The ports visited were St. Maarten, San Juan, and Labadee, Haiti. In St. Maarten, I had the Royal Family Food Tour, which included stops to sample Dutch cheeses, a BBQ lunch, and gelato making and tasting. For San Juan, I had booked a 1-hour chopper ride of the city, but the day before, I had been notified by the Shore Excursion desk that the tour had been cancelled for "operational reasons". Fortunately, I was refunded my $. For Labadee, I had booked the Luxury Yacht Experience, but I wasn't feeling too well for taking that trip, and notified the Shore Excursion Desk. They refunded my money too. I didn't feel as though I was missing anything by not going ashore, and stayed aboard to relax at the main pools instead. I did the same for the previously day, but at the Solarium instead. Disembarkation: The disembarkation went OK, until I got to the warehouse or hangar-sized room for the luggage claim. I couldn't find my bag under the numbered sign, and I flagged down a porter who found in another section of the cavernous space; it was there because the el-cheapo tickets had somehow fallen off. RCCL, please explain to me why you can build Terminal A with lots of bells and whistles to deal w/embarkation, but somehow did not take enough moolah from your construction project to install a luggage carousel. I suggest that you consider doing so because you have such a facility in another terminal down the pier. Another issue that bothered me was the disorganized means of finding one's coach for going to the airport. This should have been part of the planning for the Terminal A project, and here you barely passed muster. The trip to MIA was uneventful until you get to the queue for checking in at American Airline: it was a long queue! Service: Service aboard Allure was great, especially in the specialty restaurants. The chef at my hibachi table in Izumi was very funny and he was entertaining, too, along w/his work colleagues. Ditto for Nita's cleaning of my cabin. I gave him extra $ for a great job there. Ditto for the dining service in the Silk DR: I may have dined alone, but the service made me feel like Bruce Wayne at a big unoccupied table attended only by Alfred. I'm sure readers will ask, why not take the rest of the family? Why not eat only at the buffets or choose Anytime Dining? Answers: a: I had no immediate family--I'm a solo cruiser. Most of my extended family are not cruise people: they're hikers, campers, travel by the seat-of-the pants folks; b. Buffets do not offer controlled portions: you only get that in the MDRs or on the specialty venues; c. i tried Anytime Dining on Oasis three years ago, and it was a disaster: the first two dinners I had shared tables, the third and fourth dinners I dined alone at shared tables. Never again! I escaped this fate by dining at specialty venues and at the buffet so that I could watch the Aqua Theater show from my balcony. Bottom line: Would I go again on Allure? Yes, but w/a group to avoid the humiliation of dining alone at big tables. Would I book the same hotel? Maybe, but I might choose the Courtyard by Marriott instead because of its proximity to the People Mover train. Would I choose the same cabin type? Yes, but in the Central Park neighborhood to get the serenity of this area. I also might choose a hotel in Miami Beach or closer to the Bayfront Marketplace, even if wasn't on the list of selected RCCL hotels for their cruises. Read Less
Sail Date December 2018
Was a 50th anniversery gift we had an excelent time, the dinig was superb. The upscale restaurants went above and beyond with their service and quality. The room maid was very happy to assist in any and all of our needs. Boarding and ... Read More
Was a 50th anniversery gift we had an excelent time, the dinig was superb. The upscale restaurants went above and beyond with their service and quality. The room maid was very happy to assist in any and all of our needs. Boarding and debarker were made very easy with the compitent stap. I would cruise with Roayal Carribean again. Cabin was exquisit with more than enough storage, bath room facilities were very good. Bar fridge in the cabin was an extra bonus. The staff provided distilled water for my CPapmachine and call to see that every thing was working fine. The entertainment was first class enjoyed MAMA Mia the Aqua Show and blue planet all were fantastic.The staff on shore visits were extremley helpfull and asked me several time if I would like a wheel chair to help with my mobility proplems, I prefered to try to walk and the helped me up all the ramps even when I went up the crews ramp by error they were graciou and guided me bak to the elevators. In closeing it was a first class experience for a first time cruiser and would certainly cruise again. Read Less
Sail Date December 2018
Cruised Sept 23-30 Chose this cruise because it was my first time on Allure and the dates really worked for my schedule. The service model on this ship is broken and they could really use a week off to retrain everyone (not going to ... Read More
Cruised Sept 23-30 Chose this cruise because it was my first time on Allure and the dates really worked for my schedule. The service model on this ship is broken and they could really use a week off to retrain everyone (not going to happen). I tried to write my experience in 3 categories. NEGATIVES 1. Upselling is out of control. Once you step foot on the ship you're being up-sold if you take a spa treatment, sit in the main dining room (while you're eating) or just going to get a drink. I understand being hustled in the various ports of calls because in most cases we are dealing with people who see us as well off compared to their circumstances, but the hustling aboard the ship to enrich an already wealthy corporation that I have already paid thousands to have a relaxing time, is offensive. 2. Took me a few days to realize that the bar folks did not need to present a white ticket for each drink and that this was a cheap ploy to get an "additional tip". This practice was pervasive. We had full drink packages and based on our sea pass cards the waiters knew that. Every drink includes a tip but the ticket has a space for "Additional Tip"????? I guess this is RCCL way of trying to make the tipping process transactional instead of tipping at the end of the cruise. I made a point of tipping at the end of the cruise the three people who did not present these tickets. 3. Some of the folks in the food and beverage service could really use some training on how to relate to guest and just good table manners. This was so pervasive I have to conclude that it is a lack of training issue POSITIVES 1. Pool life guards were very attentive and watchful during EVERY shift. This did not vary from person to person. It was consistent. 2. Room Steward was friendly and cleaned my room like magic. He cleaned twice per day without ever knocking on the door. It just happened. 3. Getting on and off the ship was relatively painless Read Less
Sail Date September 2018
We choose Royal Caribbean, because they claim to be autism-friendly, which was not our experience. There were large crowds during sea days all over the boat, especially immensely crowded pools, but the kids club was the biggest letdown. ... Read More
We choose Royal Caribbean, because they claim to be autism-friendly, which was not our experience. There were large crowds during sea days all over the boat, especially immensely crowded pools, but the kids club was the biggest letdown. There were long lines to drop off our son, there were very large numbers of youth in each session with few staff, the activities offered during the evening sessions were most definitely NOT autism friendly (group sports each night). Further, the staff didn't appear to understand autism (e.g., that you may need to give more directions or set them up with a structured activity when the kids were running around wild). We were beyond disappointed that our son was unable to participate successfully, which he was able to on Princess last summer because they have structured activities in the kids club and more staff. I will say that we loved our suite, the suite lounge, the shows, and the eastern Caribbean itinerary. Read Less
Sail Date July 2018
We had a group of 21 people, several families of relatives. A few children in 8-17 range, several kids in the 18-20 range, and adults in the 40's-80's range. We had 4 scooters in our group, so those that have been on cruises ... Read More
We had a group of 21 people, several families of relatives. A few children in 8-17 range, several kids in the 18-20 range, and adults in the 40's-80's range. We had 4 scooters in our group, so those that have been on cruises before know what a challenge in certain places like elevators that can be. Our family had been on the Allure of Seas last year, and loved it. For such a large group, Royal Caribbean did great job in accommodating our various needs, things like dinner seating, entertainment, excursions. I would say having been on the ship twice, I can see some minor signs of natural wear and tear on the ship from first time we were on. But overall, they have maintained the ship pretty well considering the volume of people. So to keep brief, couple comments on main things..... 1) Rooms – Rooms were fine. Their handicap accessible rooms have lots of space which is really nice. Bathrooms are big for cruise ship. Their availability of outlets is not greatest in rooms. If you are like me and have multiple things to connect (ie. battery chargers for phones and cameras, etc.), I would bring a multiport USB outlet plug if you have one. We had one significant maintenance problem in one room where toilet would not flush. After 3 visits by maintenance at one point it started literally gushing out water of the side of toilet and wouldn’t stop. After third visit, eventually replaced 2 major parts in the toilet system and fixed it. Lucky the handicap rooms have a large floor drain, so water was contained. If it was a regular room, may have been bigger problem. We actually got visit by a ship officer to apologize for the issue, and a bottle of wine showed up at the room for the inconvenience. 2) Handicap stuff – If you have people that have issues walking long distances, recommend a scooter. And you can’t get them on board. You have to reserve through 3rd party before the cruise. RCI has 2 vendors they use. We used Care Vacations both times. The scooters we had this time appeared to be brand new. They are the Go-Go portable scooters, which my wife has one at home. They have it ready in your room plugged in, just leave it in there when you go home. You are allowed to take them off the ship which we did multiple times. The on/off ramps are not the best built for scooters. When you get to the pointy peaks on the gangplank the low clearance of the scooters often causes problems getting stuck. Getting on/off elevators that are often “full” is always a challenge with scooters. Helps a lot when you have aggressive walking person with you to hold door open and make space for you. Handicap rooms have zero entry showers with a seat and adjustable shower head which are nice. Handicaps have their own line through xray security checkpoints at ports similar to airports. Cozumel had really nice taxis that are vans that have an electronic lift on the back, will lift you right up and in the back of van while still on it no problem. Nassau port has some pretty crappy sidewalk conditions in couple spots along the shopping district, have to be careful. Costa maya was great because port shopping area looks to be new and very well paved. The pools have a ledge around edge you can sit on, and then a high flat area that you can sit on that has maybe 6” of water. But don’t count on bringing a float to put in water, rarely enough room to do that. At port terminal getting on first day, we had some issues with finding a wheelchair assist for someone to get up the gangplank into the ship. We had requested one in advance, but when got there we got different answers from different people on where to find it. In end, we got one. Normally, they dump you on deck 5 of the ship and leave, but you don’t have access to scooters until room is open. So we talked to the assist person and he was nice enough to leave the wheelchair for us to get around as long as we returned it back to the gangplank by certain time. Also, of note, getting off the ship, there were only 2 elevators to get down to baggage claim, and a lot of wheelchair bound people. we waited for only about 15 min. But more came after us, and I am sure they had to wait longer. So don’t count on fast exit out to baggage claim if there is a line there. 3) Excursions – only went on one with RCI, the BOSS adventure in Roatan. Was really nice trip out on boat, well organized and done, the divers did good job keeping people in area and taking pictures. The scooters were about 10-15 feet deep, and could see pretty clearly. Highly recommend bringing a Go-Pro in a waterproof case, the divers were nice enough to take from me at the end and take pictures with it for me. They used fish food to draw a lot more fish to the scooters and was pretty cool. We went at 12:30 so didn’t have to get up early for breakfast, and still had time at end to shop a little before having to get on boat. We also made reservation on our own in Cozumel to Mr. Sanchos beach resort which we have been there before. Highly recommend if looking for a fun day at beach. Inexpensive, includes unlimited food/drink, chairs, cabanas, pool w/swim up bar, and access to rent waverunners, a float waterpark, etc. Food is awesome. 4) Food/drink – Just couple pointers. You can order as many things off the dinner menu as you want. You are not limited to one appetizer or one dinner entrée. The waiters will get whatever you want, as they are highly motivated to get good reviews from you for promotions. We would often combine things like beef entrée with lobster tail or fish for surf/turf combo, got multiple lobster tails on that day, double orders of shrimp cocktail, etc. If don’t drink much alcohol but like soda/smoothies (ie kids particularly), highly recommend drink package. It also includes all the specialty coffees and unlimited bottled water as well. And includes soda cup to get soda/water beverages at machines. Cheaper to wait for discount online and get in advance. If you share one package for 2 people, which we did, make sure the package sticker they put on your seapass card is the person that will be ordering and getting the drinks the most. The best smoothies can be found in the spa/fitness center café. A lot of people don’t realize this exists because they don’t exercise during cruise. They have some fresh fruit they can put in smoothies (not just the sugary stuff), and they also can make veggie and protein smoothies. Also, love central park café. They make fresh pannini and breakfast sandwiches, fresh salads, serve specialty coffee there, and also have to-go stuff that you can just grab and eat anywhere or put in refrigerator to eat later. Yogurt parfaits, fruit cups, etc. We also ordered sushi in advance at the Japanese place and picked up to go and eat as appetizer at our normal dinner. 5) Other – We got a 4 license VOOM internet/wireless package in advance when discounted 30%. (cheaper that way). We then shared that with 2 families, so one adult and one child each family could be online same time. This enables you to communicate by text when you are organizing things and looking for people. Made it way easier to find the kids or tell them to meet somewhere. Is well worth it. Only takes one time of walking across the whole ship multiple times looking for someone to realize should have gotten the package. With a large group like we had, helps a ton to coordinate people. Highly recommend reserve entertainment times in advance if it works for you. Don’t waste time on board having to stand in line to reserve or wait in line at standbys. There is a card room on deck 14 front side that is great if you like to sit and play cards or games. We were there often late at night. Need to replenish game supplies, bring your own cards if you have. Entertainment was great, high quality. If adult, absolutely should go to Quest game, is only one time. Picture ordering system works really well. We combined best pictures together and ordered one package as a group made cost way cheaper, like $3 per print. Also, when leaving the ship we used our extra luggage tags with the later number on them and gave to everyone so we could just eat breakfast in am together and not have to rush. And then our luggage was all together at the later time instead of being spread out and all over. Read Less
Sail Date June 2018
The Allure is a beautiful ship and the staff keep it very clean and well maintained. We travelled with a large group (10 people) including an 86yo handicapped man and our 2.5yo daughter. The boardwalk was probably my favorite location on ... Read More
The Allure is a beautiful ship and the staff keep it very clean and well maintained. We travelled with a large group (10 people) including an 86yo handicapped man and our 2.5yo daughter. The boardwalk was probably my favorite location on the ship. It’s was awesome that the carousel was “included” because my daughter probably rode it 20+ times. Lines for the carousel were never to long. I also loved all of the ballon animals. We got some on the board walk, on the pramonade and in the windjammer cafe. Defienitly made my 2yo happy. The staff was also very accommodating for my husbands 86yo grandpa. We have trouble getting around and the main dining room staff were also eager and ready to help us get him to the table each night. Also my husbands aunt is allergic to red meat and Randy in the Dining also gave her the menu for the next day so she could pre order that way they could make sure to take extra care and precautions when preparing her food. The parade was fun but sad that the trolls were no included☹️ The ocean aria is the best show I have ever watched on a cruise. My 2yo lived it as well. The ship did seem to be kind of “broken up” and a little difficult to navigate but not a huge problem. We had the unlimited drinking package and were very surprised that any drink under $13 dollars was included ( such as specialty coffees, Red Bull’s and milk shakes) other cruise lines I have been on the drink package only includes soft drinks and alcohol. This was mine and my husbands 14th cruise since 2010 and I would definitely say this was the best yet. We may be Royal Carribean loyalist from now on. Read Less
Sail Date May 2018
We chose this ship - ALLURE OF THE SEAS - because it is the 2nd in the OASIS series and the OASIS experience was so wonderful and memorable. Since we are physically challenged we stayed on board and knew there was much to do to keep us ... Read More
We chose this ship - ALLURE OF THE SEAS - because it is the 2nd in the OASIS series and the OASIS experience was so wonderful and memorable. Since we are physically challenged we stayed on board and knew there was much to do to keep us happy and entertained. All the crew were so wonderful, helpful, friendly and brought us smiles as we battle cancer now. There was such a positive atmosphere all around with politeness and smiles from passengers as well as crew. There is always something to do even if you don't get off the ship. Since we live a half hour from the Gulf and beaches we weren't interested in the ports (and had been there before) nor could we have navigated them. It is really wonderful to stay on the ship when all get off!! The food was excellent, as was the service and everyone made us feel so welcome - got many hugs from crew and passengers!! Also got to see and do everything I wanted to on board - there is so much to choose from. The 3 types of shows were excellent as were the comedians. Can't wait to try the HARMONY OF THE SEAS - as we really love CENTRAL PARK and love to compare this class of ship. In spite of so many people we never felt there were too many people on board and got immediate service when needed. Just wonderful memories now that warm the heart. Have already recommended it to others - a real vacation!!! To cover the criteria listed: embarkation and disembarkation were excellent and smooth - we were wheelchaired. Our cabin was PERFECT for us - larger than we thought it would be and decorated for our birthdays. Dining was always a pleasure and easy to obtain with excellent food choices and helpful staff. Entertainment was EXCELLENT!! Didn't get off the ship - so no shore excursions. Service, when needed, was prompt. Would LOVE to go again - but we are battling cancer, so don't know the future. Just smiles and warm feelings now when think of the TERRIFIC WEEK and the warmth, friendliness, service and ambiance of last week!!! Read Less
Sail Date April 2018
We chose this ship for our family cruise with our daughter, son n law, and two teen grandkids ( boy 13 and girl almost 15 yrs.) The embarkation was fairly smooth. We waited quite awhile for the wheelchair assistance to arrive, but once ... Read More
We chose this ship for our family cruise with our daughter, son n law, and two teen grandkids ( boy 13 and girl almost 15 yrs.) The embarkation was fairly smooth. We waited quite awhile for the wheelchair assistance to arrive, but once they did it went very well. They allowed our family to sign in with us. SHIP For a ship the size of the Allure it was manintained perfectly. Very clean! Always someone asking if we needed anything or if they could be of help. Our kids and grandkids were totally amazed with the size and beauty of the ship. None of us were ever board as there is so much to do and see. FOOD I can't say enough about the food and sevice on the ship. The Windjammer has such a wide variity of food to choose from. The Main Dining Room food was excellent and our wait staff Michelle and Arnold were fantastic, The kids enjoyed the dining room because they made it special with doing magic tricks for them or telling a joke. We ate at Johhny Rockets free Breakfast a couple times and the sabor room for Breakfast once, both very good. We also had lunch a couple times at Johhny Rockets with the family and it was very good and more then we could eat. The Boardwalk had a free hot dog stand that the kids said was good. By the way.. my daughter is Gluten Free due to Celiec disease. Every place we ate they went out of their way to prepare her gluten free meal. ENTERTAINMENT There is something going on at all times from game shows to production shows. We went to Ice Games, Aqua show, Headliners show, and every night at the ON Air Game shows. All were very intertaining. Even the kids enjoyed it. Excursions The family went to Blue Hole and River tubing in Jamaica and loved it. We all went to Labadee but my husband and I didn't stay because of the weather being rainy. The family couldn't zip line due to the wind but they did enjoy the coaster ride. Cozumel we all went to Chankanaab Park. It is a beautiful and fun park. The kids and grandkids did the Dolphin Ride and some snorkeling. We all went on the ship excursion. The family loved our Allure cruise and so did we. Read Less
Sail Date March 2018
Our 2nd cruise of the Allure. We were very impressed the first time and knew what we would be getting. No way around it, drinks are astronomical. However, we drank when we wanted to and we were not even close to the price of two people ... Read More
Our 2nd cruise of the Allure. We were very impressed the first time and knew what we would be getting. No way around it, drinks are astronomical. However, we drank when we wanted to and we were not even close to the price of two people getting a drink package. I wish RC would just include the gratuities in the price of the cruise. The food was phenomenal with every type of food imaginable. If you go to the windjammer at peak time and have a large group, you will wait in lines. But we often went in on our own in groups of 4-5 and just watched for someone to get up. Sometimes we took food from the windjammer and found a nice spot on Central Park or at the pool for lunch or a quick bite. Dining room experience was amazing. The staff go out of their way to accommodate you in every way possible.Can't choose between two dinners? Try them both. The entertainment was great - as good or better than a Broadway production. We made all of our reservations for the shows ahead of time. Even if you have reservations, you must arrive at least 15 minutes prior - they let those with reservations in first, so if you are late you will lose your reservation. As far as the pools, yes, they get crowded early, especially days at sea. They do not seem to enforce not saving of chairs, so that is exactly what we did everyday to make sure we could sit together. There was always at least two of us that were early risers. I highly recommend booking the excursions directly through RC. The benefits are guaranteed safe, luxury transportation. RC know where you are at all times.You should also try to book these ahead of time as well - not only can you save some money but they sell out quickly once you are on board. The most vital part of vacation is having an open mind and letting go a little - be kind and strike up a conversation with people. You never know who you might meet! Read Less
Sail Date March 2018
From the standpoint of someone with a disability, the AotS was the best accessible ship I’ve ever sailed on. All the public doors were automatic allowing me easy access all over the ship. All the public restrooms also had a push button ... Read More
From the standpoint of someone with a disability, the AotS was the best accessible ship I’ve ever sailed on. All the public doors were automatic allowing me easy access all over the ship. All the public restrooms also had a push button door opener, and inside the restrooms is a private accessible bathroom with sink inside. I really appreciated this as it can be difficult to maneuver into an accessible stall. Also, the ship staff were always happy to assist. We also had an accessible balcony stateroom which was easy to move around in with my scooter. For all the accessible features on AotS, I give them five-solid stars! This was my first time sailing Royal as well as my first mega ship. I’ll start with the pros. Its accessible features as previously mentioned, the ship is beautiful, service was great, and it didn’t feel like you were on a ship. The cons. Way too many people…worse on sea days, too much selling/upselling, Windjammer Cafe was too tiny, their special sales felt like a Black Friday mob especially for the $10 shirts, the photo studio was just a mess…our folder was empty and lots of photos we took couldn’t be found in their system…which was useless, and there were windows in the public areas to see outside unless you went to the jogging track, Boardwalk or to the pool. Things that we’re just okay; the food and the entertainment. For this particular sailing, two of the three ports were canceled due to weather, which meant we had a total of five sea days. It was rough, and I’m not talking about the ocean. Embarkation was easy and smooth, disembarkation was just the opposite. No matter what your designated time was, remember, you’re competing with over 5k other people trying to disembark as well. Overall, I’m glad I got to sail the AotS but, it’s way too big for my comfort. I will definitely consider sailing on one of Royal’s smaller ships in the future. Read Less
Sail Date March 2018
My husband and I cruised with RC for our honeymoon and had a fantastic time (2008). We cruised again with RC in 2011 with my in-laws, parents and young child and we couldn't wait to do it again with our family. We were excited that we ... Read More
My husband and I cruised with RC for our honeymoon and had a fantastic time (2008). We cruised again with RC in 2011 with my in-laws, parents and young child and we couldn't wait to do it again with our family. We were excited that we would be able to take part in the children's program and have some down time. The kids program was good, and my children usually looked forward to doing it. I could tell the staff looked tired however, and that was a little troublesome. The ship was in good repair mostly and there was quite a bit to do with families, lifeguards were on top of things, and I felt safe on the ship. My biggest complaints were 1. The staff looking completely drained. From the windjammer, to the dining halls and all around the ship, the staff looked like they were ready to get people off the ship. There were a few exceptions to this (one gal from indonesia who greeted us at Windjammer, and the other greeters at Windjammer, a few servers in Windjammer, and a few stateroom attendants, but they looked worn but acted happy). 2. the lack of help and support my parents received during their stay. My dad is in a wheelchair and could have used assistance. He is a proud man and doesn't like to ask for help, nor does my mom, but assistance was rarely offered, and when asked for help (usually by me or my mom), it seemed like we were a bother. This seems completely different than when we cruised in 2008). 3. Our stateroom was not as clean as it should have been. We found items that were left by former passengers that had layers of dust on it. 4. The quality of the destinations. I was surprised that Haiti was actually our best stop. I know the ship is big and can't fit into as many great ports as smaller ships, but it seemed like the Jamaica stop and Cozumel stop were tourist traps. I was pleasantly surprised how good Haiti ended up being in comparison. I was glad that we didn't pay for one of the excursions in Haiti, which was the inflatable play things in the water. Seeing them in person was quite a disappointment. I would have been upset if I spent money on that excursion. 5. The mandatory tipping. With the mandatory tipping, their is no incentive for quality service. While some people may be motivated to give great service because it is what they strive for, others could have cared less. And, if there wasn't an ADDITIONAL tip, the staff scoffed or just passed by you in the future. I have worked as a serve and completely understand the business. And I also understand that cruisers come from different cultural backgrounds and may not know to tip. However, the additional tips that were asked for and almost expected was beyond my understanding. While I would have tipped some, I wouldn't have tipped others. And at the price we paid per person per day for the tips, I wasn't inclined to give any more. I think some of your staff is missing out on great tips, and the others are getting more than their fair share. 6. The food in the dining room-portions were measley. I'm an average sized woman who works out, plus I'm bopping around the ship multiple times a day with the kids. I was HUNGRY! The portions were beyond small, and I was starving. Our last night in the dining room, the assistant waiter asked if there was anything more he could get me, and I said "yes, another plate of this". The taste was great, but the 5 wontons were so small. However, I had been finished for almost 30 mins when he finally asked. It seemed like some nights the wait staff was attentive at the point that they were pushing you out, and other nights they weren't paying attention and you couldn't be there for two hours. Our honeymoon Cruise, we were at dinner for about 1.5hrs-2 hrs and we were attended to, but not at rush lightning speed. Nights where I was hungry, I ended up at the Windjammer. All in all, I was HIGHLY disappointed with the cruise. I was so excited to go and half way through I just felt like "ah, oh well-let's just keep going. It wasn't relaxing or rejuvenating-it was ho hum. Nothing really special. I could have gone to a beach house or a hotel with a pool and casino for a quarter of the price and had about the same experience. All in all, I was HIGHLY disappointed with the cruise. I was so excited to go and half way through I just felt like "ah, oh well-let's just keep going. It wasn't relaxing or rejuvenating-it was ho hum. Nothing really special. I could have gone to a beach house or a hotel with a pool and casino for a quarter of the price and had about the same experience. Read Less
Sail Date January 2018
Overall a pretty good cruise. For the Oasis Class ships, Harmony of the Seas is much better. Allure suffers from the pens and brush strokes of the designers who thought that things like small kiosks that disrupt the flow of guests in the ... Read More
Overall a pretty good cruise. For the Oasis Class ships, Harmony of the Seas is much better. Allure suffers from the pens and brush strokes of the designers who thought that things like small kiosks that disrupt the flow of guests in the Windjammer was a good idea. It also suffers from RCCL's current focus on trying to squeeze more revenue out of guests by charging for nearly everything. They have closed in open spaces to make more suites, and made suite only areas on the decks creating almost non-existent places to sit. Pool attendants couldn't be less interested in enforcing their own rules about saving lounges, and just look the other way. We found the staff to be lacking (as compared to previous cruises), security people were disorganized and nasty to guests, and generally had a very uncaring attitude. Food was ok, but really nothing special. Harmony of the Seas had much better food, and so have the other, smaller ships. This was our 40th cruise, and quite possible our last with Royal Caribbean. Read Less
Sail Date January 2018
I simply wanted to experience the largest ship in the world and the experience was just great. From the moment that we departed the hotel and arrived at the port, it was apparent that this was a class A operation. Cars and buses were in ... Read More
I simply wanted to experience the largest ship in the world and the experience was just great. From the moment that we departed the hotel and arrived at the port, it was apparent that this was a class A operation. Cars and buses were in and out with extreme precision considering the amount of passengers boarding. Past the port and sail pass in hand in, the process took an amazingly small amount of time, from the dismount of the taxi to processing and finally the boarding and the Promenade, very efficient. Once in, the Promenade was very inviting and comfortable with all the space available to casually walk and admire the shops, grab a bite or head straight to the cabin. Once on board, the hustle and bustle just melted away and you knew it was time to rest and relax and have some fun. The Allure of the Seas is an amazing ship and it is all that is cracked up to be, you won't be disappointed, regardless of a first-time cruiser or experienced multi-ship cruiser. All aspects of the Allure were exceptional, the Cabins were just right and well designed, the dining superb, all the entertainment was first class and worthy of world-class status, service was beyond reproach. Sail away on the Allure of the Seas you will love this ship and all that it has to offer. Read Less
Sail Date November 2017
We were impressed by the hospitality accommodation provided by Ronald and Aires at our Main dining Hall (Silk) and at Windjammer, they are very attentive and professional every meal, they are very knowledgeable of our needs right after the ... Read More
We were impressed by the hospitality accommodation provided by Ronald and Aires at our Main dining Hall (Silk) and at Windjammer, they are very attentive and professional every meal, they are very knowledgeable of our needs right after the first dining. We always leave the meal with a smile because they were both very bright, accommodating and entertaining. We also enjoyed the shows provided at the ship, all are very professional in my opinion, as I am a musician myself, these shows definitely kept me entertained. This ship is also kids friendly where parents can leave their kids at the kids club after dinner every day for a couple of hours to have their private time. Some facilities on the ship also are accommodating for kids. Our housekeeper Karen also did a great job accommodating us while cleaning our cabin, she always make extra effort to ensure us a nice comforting room after we come back to the room to rest everytime. Read Less
Sail Date October 2017
I was traveling with a group not a cruise line I would have picked on my own because of comments I have heard from other people. The food was ok at best some was so tasteless I could not believe that what I put on my plate had no ... Read More
I was traveling with a group not a cruise line I would have picked on my own because of comments I have heard from other people. The food was ok at best some was so tasteless I could not believe that what I put on my plate had no flavor. The bacon in the morning was mostly a large pile of warm but very what I considered raw bacon. They charge $4 for a can of coke/power aid, and $2.50 for a small bag of popcorn for the outside movie. Other cruise lines I have been on (which is 5 others) charge from $2 to $2.75 for a coke and nothing for popcorn. The staff on the cruise was mostly great very helpful, and friendly. The cabin was nice but for being larger then others I have had, had less space to put away stuff only three draws one was only two inches deep. Read Less
Sail Date October 2017
We didn't explore Fort Lauderdale prior to our cruise, but we are exploring it now! Embarkation and disembarkation went smoothly. We were waiting up to 15 minutes both times. The ship is amazing. Like a big city. We didn't ... Read More
We didn't explore Fort Lauderdale prior to our cruise, but we are exploring it now! Embarkation and disembarkation went smoothly. We were waiting up to 15 minutes both times. The ship is amazing. Like a big city. We didn't even have enough time to see everything because there are several different shows or activities happening at the same time. So we will definitely have to go at least once again and explore it more. Food is amazing! We never used any of the specialty restaurants, and we were still more than satisfied! Crew members are friendly and extremely polite. We even met a couple of crew member that I'm pretty sure we'll remain friends. Shore excursions are just WOW! We did the zipline in Labadee, Haiti and zipline in Falmouth, Jamaica. Both were fun and it was a great experience. I would definitely go cruising with Royal Caribbean again and would like to see even more spaces, but only on big ships like this one. Read Less
Sail Date October 2017
I was on the cruise alone as I could not find a room mate. I had heard so much about Allure of the Seas and it was my first cruise on Allure. I feel that the cruise is for children. There were too many children's. Even thought ... Read More
I was on the cruise alone as I could not find a room mate. I had heard so much about Allure of the Seas and it was my first cruise on Allure. I feel that the cruise is for children. There were too many children's. Even thought the Daily Compass specified no shorts, baseball caps, t shirts and flip flop were not acceptable for dinner in the dining room, I saw too many of them On Formal nights I think may 25% of the ship were appropriately dressed My room attendant provide excellent service. There were not enough activities for senior guests. The Shore Excursions were overpriced for the bus or boat ride. There should be a large golf carts available for senior guest from Ship to the end of the pier, being a large ship it is docked too far from the end of the pier. I do not think I will go on Allure again. Read Less
Sail Date October 2017
My Cruise Experience on this ship as being my first time was just amazing. I loved every second of my precious time on this ship. Our cabins were very very nice and the beds were really really comfy. The Ship was constantly being cleaned ... Read More
My Cruise Experience on this ship as being my first time was just amazing. I loved every second of my precious time on this ship. Our cabins were very very nice and the beds were really really comfy. The Ship was constantly being cleaned and maintained but it never bothered your vacation time. The Dining was out of this world on this ship I am talking like $500 dinners in the main dining room and the buffets were just, lets just say way to much of the best food in the world you actually did not want to eat anymore because you ate sooooo much. The Entertainment was so amazing the ice skating shows and the movies in the 3D theater were really cool, But the sports deck, deck 15 was the greatest. The sports crew was composed of the most nicest and the most supportive people I have ever met they were really cool. The Room service was just amazing you could have whole meals ordered to your room for free before 12:00 at night. The Ports were amazing, we stopped in st.Thomas, st.Kitts, and The Bahamas. Overall I would have to say this was the best vacation I have ever been on in my life. The Question Would you go again? should not even be allowed to be spoken or thought, because its too easy to answer it, of course --> YES Read Less
Sail Date August 2017
This review is of the July 23, 2017 sailing of Allure of the Seas. I write from the perspective of the spouse of a disabled traveler. Hopefully, this perspective is helpful to others in a similar position. DW has a chronic back ... Read More
This review is of the July 23, 2017 sailing of Allure of the Seas. I write from the perspective of the spouse of a disabled traveler. Hopefully, this perspective is helpful to others in a similar position. DW has a chronic back disability that keeps her in a wheelchair when she is required to walk more than just a few feet. We cruised with her new (to us) Hoveround electric wheelchair. The chair performed beautifully. We had no problems maneuvering it all about the Allure of the Seas or the port areas of Falmouth, Jamaica or Cozumel. More on that later. By the way, don’t try cruising with a large four-wheel disability scooter. It won’t fit in the stateroom or maneuver around corners. We cruised with our 19-year-old DD2. This was our first vacation as a threesome. DD1 (22) didn’t accompany us because she and her new husband did a newlywed cruise on the Allure two weeks before us! Fort Lauderdale Hotel Before Cruising DW, DD2, and I drove the four hours from Tampa (our home) to Fort Lauderdale the day before our cruise embarked. We agree with the general advice that it is foolish to try to arrive at the cruise port the day of a cruise. This is our second Royal Caribbean cruise from Fort Lauderdale. The first time, when we cruised on Oasis of the Seas three years ago, we stayed at the Embassy Suites near Port Everglades. We found it way too crowded and nerve-wrecking to maneuver a wheelchair through the throngs of cruisers at the breakfast buffet. This time, since we drove in, we didn’t feel bound to stay at a hotel near the port. So we stayed at the Marriott North Airport. This hotel, tucked away in a business park, met our needs. There was nothing flashy to it, but it was quiet. There is plenty of accessible parking in the garage next to the hotel. Embarkation Up at 8 and breakfast at 9-ish. The hotel had a good buffet, but at a non-inexpensive price ($50 for the three of us). Off to the port we went. On our Oasis trip, getting on the ship was stress-inducing. We didn’t know where to go and the police officers directing traffic were none to kind in barking at us to get moving anyway. This time we knew better what to expect – basically, organized chaos. We arrived at the port around 10:45, which was after most passengers on the prior voyage had left the ship and the port. Allure is at terminal 18. The security agent at the entrance to the port didn’t know. I had to look it up on my phone as we slowly drove into the port. When we got to terminal 18, there was a line of cars to unload luggage but it moved at a steady pace. When we got to the unloading area, my daughter and I unloaded our baggage, and, unlike our Oasis cruise, a porter immediately came to us and took our bags. I must have looked confused because he “helpfully” informed me that a gratuity was expected. No problem by me. The hard-working porters deserve our tips and our thanks for getting our luggage safely to our cabins. My wife and daughter went to park the car while I stayed with the porter as he processed our luggage. They missed the entrance to the parking lot (right at the drop-off circle) and had to circle back through the line again before entering the parking lot. A word about the parking process for those expecting to park at the port for free. Under a Florida law, not everyone with a handicap permit get free parking, only those with cars that are modified to have specialized equipment such as a wheelchair ramp, lift, or foot or hand controls. Our car qualifies because we have a wheelchair lift mounted on the back. The port website (and prior Cruise Critic posts) instruct disabled drivers to enter the parking lot, pull a ticket from the automated machine, find the exit lanes, and get the attention of the cashier, who will call over a supervisor to verify that the car qualifies for free parking, and validate the parking ticket. A cumbersome process, to say the least. My wife and daughter dutifully attempted to follow these procedures. The attendant at the exit booth, however, didn’t bother with this approach. She took one look at our car and its wheelchair lift, and sensibly told my wife to just park and the ticket would be stamped when we departed. That is exactly what happened 7 days later. This was a much more common-sense process than the instructions on the website. We zipped through security, got our sea passes, and were on board the ship within 20 minutes. There is a separate line for handicapped travelers and their families. Not for the first time, a traveling party was in front of us in the disabled line without a member with an apparent disability. It is possible that someone in the group had a disability that was not immediately apparent. People being people, it is also apparent that someone looked for a shorter line and ignored the signs indicating that the line was reserved. That certainly happened multiple times on board, as I will discuss. Helpful Assistance Once in our room, my wife discovered that her wheelchair charger’s plug-in had somehow gotten twisted so it no longer fit in the wheelchair receptacle. This was potentially devastating. No ability to charge the chair would mean she would be tied to the room. She tried twisting the end back into place with tweezers, but gave up and called maintenance to see if someone could bring us some needle-nosed pliers. A very nice and helpful maintenance man showed up less than 15 minutes later, looked at the charger, diagnosed the problem, got his pliers out, and quickly fixed it for us. He was a lifesaver. I tipped him $20, and was very happy to do so. A Strange Muster Drill The muster drill for us and a dozen or so other wheelchair bound passengers and their families was in the deck 4 lobby outside Studio B. There was a TV screen in the lobby that we were supposed to view. I was amazed at the lack of urgency of many passengers to arrive for the muster drill on time … that is, until I saw the video we were required to view. I can’t tell you what it was about other than to say it involved a poorly-acted comedy script involving a spy story that had little to do with safety. The reason I can’t tell you what it was about is because the staff mulling about were talking and flirting during the video, making it hard to hear the content. The Food Our strip steak at Chops the first night was amazing, close to being on par with what you would find at a high end steak place like Ruth’s Chris or Flemings (but not at the Bern’s level, for those who have been to our favorite Tampa steak emporium). Highly recommended and well-worth the money. OK, I will let you in on a secret. Eat breakfast in the Solarium. We never went there on our Oasis cruise, but that was a mistake we rectified on Allure. I love that place! It is far less crowded than the Windjammer or Main Dining Room. The food was plentiful and delicious. Yes, there were “healthful” options such as chicken sausage and turkey bacon, but they also served corn beef hash, pork sausage links, and regular bacon, along with fried and scrambled eggs, oh, and wonderful grilled tomatoes. The Shows We enjoyed the Aqua show, the ice skating shows, Mamma Mia, and the Headliner Show. I would strongly urge all wheelchair guests and their families to get to show events at least 20 – and preferably 30 -- minutes early. At the Aqua Theater, in particular, the handicap spaces are all along the back row and there aren't many of them. In the Amber Theater and the Aqua Theater, guests without disabilities don’t see (or don’t care about) the signs noting that the last row is reserved for wheelchair guests. As the theater fills up, non-wheelchair guests especially will ignore the signs and take the seats. For the Aqua Show, we arrived only 15 minutes before the show started and got one of the last wheelchair seats. A few minutes later and we would have had to walk away. That would have been sad because the acrobatics are spectacular! Don't miss this show! Get there early! I am not sure about the Aqua Theater, but at least in the Amber Theater, attendants are not shy about making non-wheelchair guests ensconced in wheelchair reserved seats move if a guest in a chair needs the seat. By the way, if you get a chance to hear the jazz combo turn a bunch of Beatles songs into jazz numbers, go! They were great! Also, give the Headliner Show a chance. On our cruise, the act was a band called Private Stock. They specialize in imitating famous rock bands of the 1970s and 1980s. I swear they sounded just like Journey, Aerosmith, Heart, and Fleetwood Mac. They also apparently do weddings and parties in South Florida when not performing on a cruise ship. We went to the 10:45 show, and almost skipped it because of the late hour and because we really didn’t know who the band were. But we are so glad we went. DW and I had a blast reliving the music of our youth. The Sales On one of the sea days, I attended an art auction while my girls got pedicures at the spa. I have always wondered why people buy art on cruises. The paintings aren’t identified before the auction begins, nor are the reserves without specifically inquiring, minimizing an ability to do some quick phone research on the value and fair price of the artwork. In addition, attendees are given free champagne, presumably to loosen up the wallets. Still, most of the pieces at the auction didn’t sell. This wasn’t surprising given that many of them had four-digit reserves. Getting Around the Ship Because everyone was onboard the ship, the elevators could get crowded in the evenings. The aft elevators are always more crowded than the fore ones. But you must use the aft elevators to get to the Main Dining Room on deck 3, 4, or 5, or the boardwalk on Deck 6. At peak hours, this may mean waiting for up to ten minutes just to find an elevator not packed to the gills with riders. When the elevators are crowded like this, it is somewhat annoying to observe healthy young men and women giving no thought to riding the elevator down one deck rather than taking the stairs. Travelers with a wheelchair should consider My Time Dining. Eating at “off-hours” between the early and late seatings seemed to lessen the elevator traffic jam somewhat. My wife got into the habit of backing into elevators, if she could. Unless an elevator was already at capacity, we found that most people already on board elevators were helpful and would make room for us. As noted, some activities require crossing the ship and elevating up or down to a particular deck. For example, to get to the boardwalk on deck 6 from our cabin required elevating from deck 10 to deck 8, crossing the ship at Central Park, and taking the down elevator on the other side of the ship to get to deck 6. I thought crossing through Central Park on deck 8 was quite pleasant. Crossing on deck 4 through the art gallery and casino was acceptable if you don't mind the smell of smoke from the casino. Crossing on deck 5, the Promenade, was hit or miss depending on whether an event or function was happening. This is where all the rush sales are, the parades, the 70s dance party, and other events. Don't bother attempting to cross the ship on deck 5 with a wheelchair during popular events like the 70s dance party. You simply won’t be able to get through. Labadee. My DW didn’t bother getting off the ship here. My research from Cruise Critic suggested that navigating an electric wheelchair to the beach would be impossible, and our experience basically confirmed that. My DD2 and I took the ferry boat to Columbus Cove Beach and walked down a stone and dirt path that a wheelchair could not possibly navigate to the beach. We enjoyed the calm water and smooth sand for a few hours before heading back to the ship. Jamaica and Cozumel Ports We had decided before boarding that we were not going to do any excursions on this cruise, but would just walk around the port areas in Falmouth, Jamaica, and Cozumel, Mexico, and shop. We particularly loved our time in the Falmouth port area. It was easy to navigate in a wheelchair. DD2 bought a hand-carved wood chair. DW enjoyed bargaining the price down. DD2 and I also enjoyed the beef patties at Tasty's, a small food stand in the port area. Cozumel is only slightly more difficult to get around. There are fewer cutouts and some steep hilly ground to maneuver, but it is still doable. We ate street tacos at the Cozumel port and loved them! Disembarkation On disembarkation day, avoid the windjammer like the plague if you have a wheelchair. It's a madhouse. There are too many people scrambling for tables when previous occupants get up to leave and no way to navigate a chair through the throng. There was no attendant controlling the seating when we arrived at 7:30 a.m., although when left at 8:15, an attendant was helping seat people. Of course, by this point, the line to get in was so thick that there was virtually no way to get out. While we ate, we endured constant announcements that when you are done eating, get up and leave. Get the mobile passport app. You will fly through customs. We were off the ship and in the car in 20 minutes. But you can't fill out the form on the app until the morning of departure. Getting our luggage at port was confusing. There were no signs telling us what to do or where to go. A nice porter helped us out. Be prepared to tip him. Leaving the parking lot with no charge was easy. Our lift was obvious. The gate attendant spent 3 minutes filling out a form and we were on our way - over $100 fee waived. Read Less
Sail Date July 2017
We choose this cruise because at the time it was the biggest cruise ship and it also conveniently departed from Ft Lauderdale. When we got to Port Everglades at the check-in the line was very long and a bit disorganized. The check-in team ... Read More
We choose this cruise because at the time it was the biggest cruise ship and it also conveniently departed from Ft Lauderdale. When we got to Port Everglades at the check-in the line was very long and a bit disorganized. The check-in team were in the middle and everyone was crowding the little centre in the middle like brokers charging at the TV monitors down at the floor of the New York Stock Exchange. When we boarded the ship after a hectic one hour we were astonished by the centre where it looked like a mall. There was a cool elevator with a bar on it and many shopping stores. Our ship disembarked smoothly but 15 minutes later than 5:00. I was also amazed by the Central Park with all the landscaping and greenery. I must say though that the Park felt very compact and at times even artificial. The ship was huge, I mean you could take days just to explore the whole ship. The pools were extremely crowded and very shallow. It was difficult to find reclining chairs to put our stuff in and at times someone would slip and fall on the pool deck because it was slippery. One of my favourite parts of the ship was definitely, the navigational bridge. The bridge was amazing and was probably one of my trip's highlights. My cabin was expectingly compact but roomier than those on Carnival Cruise Lines. The kids get a pullout bunk while the adults get nice king-sized beds. The showers were great and the toilets flushed well. The sinks though took a little getting used to though. The balcony was great and we left the door open during the night so we can hear the waves. One problem with the balcony though was that the handicap accessibility ramp would smash down on the floor every time we opened the door which eventually got disturbing and I think that Royal Carribean could've made a quieter alternative. The dining was okay and usually, the bill was a bit expensive for the quality of the food we got. At every destination and port, we usually left the crowd and rented a car to go explore the islands ourselves. Port service was usually good and boarding was made convenient by the security staff. Overall, the cruise was okay but could've been better. Read Less
Sail Date July 2017
This was first trip with RCI. We travelled 3 times with carnival on their biggest ships and wanted to try something different. Always look on this site and Trip advisor for planning tips so giving back. Hope u find something helpful for ... Read More
This was first trip with RCI. We travelled 3 times with carnival on their biggest ships and wanted to try something different. Always look on this site and Trip advisor for planning tips so giving back. Hope u find something helpful for your trip. My wife is handicapped in wheelchair so info for u too. If u cant tell below i am an engineer lol. Our whole family (3 kids in separate room) were very impressed with this ship and we would go with RCI again next time. Food was excellent and wide variety with all the restaurants in different neighborhoods and quick eat cafes. Staff was excellent and very helpful. Entertainment was top notch definitely better than carnival's which had gone downhill last time we went. Lots of good shows to see. neighborhood areas r very good idea. Central park, boardwalk and promenade deck provided big areas for entertainment events and activities. RCI checkin and boarding and departure was very smooth, and Luggage was moved to rooms quickly. Both faster than carnival. With all people on ship it rarely felt overcrowded. We were rained out in st kitts and could not get off. So extra day at sea. Was very impressed how fast they revamped day schedule to provide activities for everyone through the day. So here r my suggestions for you.... 1. After making room reservation call rci OFTEN. U get emails on different discounts all the time. Call often to see if your room is cheaper. We saved hundreds of dollars on our original room cost and got better room for kids at cheaper cost. Reduced cost at least 3 times over 8 months. Paid for our room charges 2. Make dinner and definitely show reservations in advance. Save yourself alot of grief waiting in line to get reservation or in standby line at shows. We went to all of them that way. Were excellent. U can see your reservation schedule on tv in room. Show up for shows 1/2 hr in advance to get decent seats. People reserve seats for family members. 3. for handicapped and older people who cant walk far- ABSOLUTELY rent/reserve a gogo scooter in advance! Call and reserve before u go, through RCI vendors. It gets dropped off in room before u arrive and u just leave in room when u leave. Well worth it. They dont have once u r on board to rent. I cannot tell u how many older people were asking us where we got the scooter. The ship and shore is really big! I felt bad for people who were struggling to get around. We did encounter power problem with scooter in first couple hrs. Test out right away make sure is ok. They have a backup one for emergency use. We were still in port so called rental place first. They notify rci to give u other scooter. Called down twice to guest services for switch. Had to go in person to make it happen 4. Checkin time and shuttle - we took shuttle from hotel to airport and used same company for transport from terminal to airport paid in advance at hotel.$10/person one way. We got to terminal early at like 10:00. They tell u not to come until 12 but come early. They let people in right then and checkin and we were on boat i think like 11:00. Gives u more time to have lunch and orient yourself looking around ship. Doors to room hallways do not open until about 1:30. recommend bringing lanyard with clip or card holder to keep your seapass card safe. Lost mine finally on day 6. They sell in terminal after checkin. We had inside handicap room on deck 6. The space was huge and bathroom was big with zero entry bathroom and shower/seat. 5. Dress code - They r NOT strict with attire rules. Casual days in dining room can wear pretty much anything shorts sandals etc. formal night was anything from polo shirt and pants to tuxes. Kids wore sundresses was fine i just had shirt and tie. Alot of women liked to dress up. But if u hate formal wear leave the suit at home. Keep in mind u do have pictures taken 6. Getting around - u go back and forth on ship alot. To get from one side of ship to other couple options. Use the room hallways on either side will take u across. Otherwise deck 5 promenade and deck 8 central park u can walk across. Deck 4 too but have to cut through casino. Top pool deck 15 or 16 can too. 7. Deck 5 track - runs around the outside of ship is really nice. Is great for early am walk can see water close up. There r also some small hidden chair sections on back of ship along track if want to get away from all the people. 8. Beverage package - we got one non-alcohol package for each room which was very cost effective. Is a sticker on seapass card. Covers special coffees (regular coffee not so great) smoothies soda and bottled water to go on shore. We used for all of us. Bartenders who are busy almost never question id and even then just say is for spouse and they won't know. For soda and water u get plastic cup and use at coke fountain stations in several places in ship. Will only work with the cup. U can also have filled at bars too. Dont lose cup. Costs $7 to replace. Before going ashore pick up bottled water at bars night before using card. They will only give 1-2 per beverage card downstairs at the gangway. the good seattle coffee and cappuccinos r available in main dining rooms central park cafe promenade cafe. 9. Spa bar is THE place to get fresh fruit and veggie smoothies. Bar smoothies just use the mix. They r awesome. Alot of people not aware it exists. Is on deck 6 10. Internet package - we got one wireless and surf package for kids and one for us to b cost effective. We would just switch users when someone needed to get on. That allowed us to b able to text the kids and find them or coordinate meeting up. Saves alot of searching time and dont have to carry walkie talkie. Kids dont like that lol. It worked well. Signal was good most of time. Couple spots where signal weak but not bad. 11. The 18 and over events r monitored. Have to scan seapass card to get in. Sorry teens. If adult, go to quest game is very entertaining 12. Sushi - my kids got it said it was good what we did was go before they officially open (door open hr early) and preordered for pickup at 530. They got it and brought it as appetizer for dinner at main dining room. Allows u to not have to make reservation. Fri/sat also serve sushi from 12-1:30. 13. Lounge chairs - anyone stayed at resort or on cruise should know u have to reserve chair early if u want a prime spot. Whoever is early bird put towels out on chairs with some nonvaluable item. Most Prime spots at poolside were going around 6:45-7:15. People were actually good about being respectful of other persons reserving chairs. They do not enforce rules on this. Towels to go on shore r given out on gangway downstairs. If u dont reserve spot will have hard time on sea days to find good open chairs 14. Deck 14 in very front has a sun deck for standing on can get clear unobstructed view to take pictures like in ports. Closes if weather is bad and cannot get on with wheelchair. 15. Main Dining room - if u dont know u can order as many of whatever on menu u want. I ordered 3 apps often had surf and turf with prime rib and lobster on lobster day. Waiter brought us 6 extra lobster tails had to tell him enough! Just ask they do it 16. Central park cafe- is really nice. Not only the good coffee there but have to-go stuff like sandwich, fruit cup yogurt parfait (free), breakfast sandwiches. have the best fresh salads on ship made to order. And lunch have paninis and sandwiches. Has sitting area inside and outside in park area. Is very relaxing spot if early am person. If u want make to order omelette is in american icon dining room deck 3 or up on deck 15 wipeout cafe. 17. Pools - one is saltwater rest were freshwater which r awesome. they do get pretty crowded by midday. Dont expect to do much else but stand and cool off. U r allowed to bring float. Not much room though. There r flat shallow spots in pools and seats around edges that r good for handicap people to sit on and still b in water. There r ALOT of whirlpools on this ship. 18. Karaoke in on-air room is alot of fun. Popular place 19. Shopping events happen on promenade deck 5 20. Fresh made donuts at donut place on boardwalk deck 6 are very good. Only in am. 21. Sorrentos pizza deck 5 promenade is the bomb. Awesome. And they r super fast. You can live on the stuff! 22. Dazzles - was never busy at all from what i saw, older people. Often pretty dead and empty. Dont bother going there if you like lively areas. 23. Promenade deck 5 street performances. On many nights after dinner between 7:00 and 9:30 there is some kind of big dance party performance. It is on schedule. Dont miss these and if u like videotaping or pictures get up on deck 6 in photo or schooner bar area is best view of whole thing. 24. Surfing zipline - sign waivers online before u go save time. U dont have to reserve. They just have a line at each does not take long. 25. Excursions - didnt go on any. St thomas we just got taxi shuttle to take us to beach. Cost is $10/person each way. Alot cheaper than $99/person excursion. Bahamas u can walk 15 min to junkanoo beach. Not spectacular but good enough. 26. Photos - last night in photo area is insane mass chaos! Look at them ahead of time so not have to b in that crazy place that night or for minimal time. They have nice setup with a folder by room number that holds all photos taken. Can look at digitally too on touchscreens. Note some pictures show up digitally that r not printed for some reason. So check both. 27. Definitely use mobile passport app when leaving ship. Saves alot of time in terminal. Read Less
Sail Date June 2017
My husband and i took this cruise for our honeymoon. It was our first time, and we can truly say we love every moment of it. All employee are all very nice and polite. food was awesome, there was so much to choose from. a few places were ... Read More
My husband and i took this cruise for our honeymoon. It was our first time, and we can truly say we love every moment of it. All employee are all very nice and polite. food was awesome, there was so much to choose from. a few places were open 24/7. My husband and I gain about 16 pound. room was nice and clean. our room server ingrimme was amazing. He did such a great job with our room daily, twice a day. Our room was always well arranged. we had a regular room which we felt was not small at at all. our bathroom was lovely. Royal caribbean have some great employees. Our server from american grill name Orlando was great as well. All the services royal caribbean provided were amazing. We wish we can tell the whole world of how wonderful our cruise with royal caribbean and its staff were. My husband and I had an amazing time. I look forward to booking with you guys again soon. Read Less
Sail Date June 2017
Allure of the Seas Ratings
Category Editor Member
Cabins 5.0 4.4
Dining 5.0 4.1
Entertainment 5.0 4.5
Public Rooms 5.0 4.5
Fitness Recreation 4.0 4.3
Family 5.0 4.3
Shore Excursion 4.0 3.9
Enrichment 4.0 4.0
Service 5.0 4.4
Value For Money 4.0 4.0
Rates 5.0 3.9

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