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Sail Date: July 2017
Last minute decision based on previous cruise and of course itinerary. We also like being on a smaller ship. Although the crew was wonderful, always helpful we felt the quality of the food has diminished since our first cruise with ... Read More
Last minute decision based on previous cruise and of course itinerary. We also like being on a smaller ship. Although the crew was wonderful, always helpful we felt the quality of the food has diminished since our first cruise with Azamara. The first one was 2 years ago. I am not sure why this happened. We decided to take a cabin on the 4th floor without a balcony. It was the typical cabin small with a tiny bathroom and shower. Whether we ate in dining room or upstairs in buffet food was ample but just OK. Told many of the fish choices were previously frozen, deserts looked good but not very tasty. Wines offered were fine, but mark up on bottles was crazy. I love Azamara itineraries and staying late in port. Do not like that some of ports required extra transports to get into city. Will have to be extra diligent in finding out all the details. Read Less
7 Helpful Votes
Sail Date: July 2017
We booked this cruise because of the PerryGolf option. I did a lot of reading about Azamara on Cruise Critic beforehand, and perhaps based on its enthusiasts, my expectations were too high. The service was good, but not what I would ... Read More
We booked this cruise because of the PerryGolf option. I did a lot of reading about Azamara on Cruise Critic beforehand, and perhaps based on its enthusiasts, my expectations were too high. The service was good, but not what I would consider outstanding; it was about the same as we received on other lines. We did not experience the extra interaction or friendliness I read about on the Azamara board. Sometimes service in the dining venues was lacking. Service in the Patio was slow. I always requested lemon for my tea and/or water, and only received it about half the time. My water glass was often empty for 5-10 minutes before being refilled. However, after noting the last two deficiencies on our mid-cruise survey, they were corrected. I appreciate that Azamara takes the surveys to heart and works to correct any issues--I was contacted by staff in both food service and housekeeping after completing my survey. Food was average, and again, based on CC posts, I was expecting better. Discoveries had the best meals, and I enjoyed their fresh fruit selection in the mornings. I had nothing at the Patio that I would ever order again. In general, I found the bread and dessert selections below average compared to other cruise lines. I don't eat seafood so sometimes felt my selections in Discoveries and on the White Nights evening were limited. We made a poor choice in our cabin selection in 4005. We could hear the shows in the evening, and because we are "early to bed" people, it was extremely annoying to have noise from above until 10:45 or so. When docking/tendering, noise and vibration started between 6:15 and 6:30 AM and continued for about half an hour. I would not choose a forward cabin again. In-room selection of entertainment like on-demand movies could be much, much better. I appreciated the port representatives that were onboard at each stop--lots of useful information. The smaller ship was great for leaving and returning to the ship on port days. The complimentary laundry was also very nice, although as one would expect, it can get busy. Included drinks were fine for our needs, although my husband would have liked a nice Scotch in the selections. We liked Azamara well enough that we have booked another PerryGolf cruise, but that was also based on the price of a comparable itinerary on other lines. For the upcoming itinerary, Azamara offered a good price. We paid a premium on this cruise and IMO, did not receive good value for the money. Read Less
4 Helpful Votes
Sail Date: July 2017
We took our first Azamara cruise in March of 2016 on Quest, on it's last voyage before going into drydock to be refurbished. Because of inconveniences (!!) and the itinerary having been shortened, the company compensated us and also ... Read More
We took our first Azamara cruise in March of 2016 on Quest, on it's last voyage before going into drydock to be refurbished. Because of inconveniences (!!) and the itinerary having been shortened, the company compensated us and also offered incentives for a future cruise. Thanks offer was hard to resist so we chose this itinerary, which fit our schedule. The Journey's overhaul made huge improvements appearance the worn appearance we'd seen on her sister ship. Still, no amount of new carpet and furniture can make stateroom bathrooms larger or add much-needed storage. We found the meals on Journey better overall than we'd had on Quest. However, an alarming incident in Windows buffet at lunch on the second day ruined my appetite for some of the food their for the rest of the cruise. At the carving station a whole turkey had been sliced open, and it was found to be very red, so it was taken away. The server told people another turkey would be out soon, that he had called his manager. But to my horror the new turkey was placed on the carving board before the old board, covered in the red juices from the raw bird, was removed. The server proceeded to carve and serve as if nothing were wrong. I flagged down the dining g room manager and quietly told him what had happened. He was very concerned and left to see about it. I also had a burned burger in The Patio, topped with what I can only describe as artificial cheese. On the other hand there were excellent soups and delicious steaks. Since I'm not that fond of desserts on ships, I enjoyed the excellent fresh fruit plates. We enjoyed the excursions we took from the ship. Coming and going was a pleasure, as the security staff were always pleasant and professional. I'm not quite sure why Azamara ships so often moor in industrial port areas, far from city centers. We're not sure if we'll continue sailing with this company. I know there are Azamara loyalists as there are with all lines, but we're not there- at least, not yet. Read Less
3 Helpful Votes
Sail Date: July 2017
We wanted to have a taste of the British Isles and this itinerary fit the bill. We were in a V2 stateroom, and it was a typical verandah stateroom in size and furnishings. We visited excellent ports that were quite accessible because of ... Read More
We wanted to have a taste of the British Isles and this itinerary fit the bill. We were in a V2 stateroom, and it was a typical verandah stateroom in size and furnishings. We visited excellent ports that were quite accessible because of the ship's size and the often complementary shuttles. Even the departure city, Southampton, although not picturesque provided an excellent access to Stonehenge and Salisbury, both of which are well worth the visit. The remaining ports provided a taste of many cities which are famous for history and culture. The highlights were probably Dublin and Edinburgh, but all were worthy of a visit. We used a few of the ship's tours, all of which were worthwhile, but because of the ship's proximity to the city centres many were easily enjoyed on a DIY basis. The service on board, especially the food and beverage servers and room attendants, was as friendly and efficient as ever, Azamara has built a reputation of making you feel "at home". We think the food on board has improved to the point that there is little need to reserve a meal in the Specialty Restaurants. For those with food allergies, Azamara has really upped their game in providing information and suitable substitutes. We rarely attend the shows provided by the ship's troupe, but the guest entertainers were really enjoyable. Added in to the entertainment is the complementary Azamazing Evening, a superb performance on a Riverdance theme at a Dublin Theatre, and the usual "White Night" and Staff Barbecue on Deck 8. We always enjoy our fellow passengers, who are generally friendly and sophisticated travellers. Although there were 150 golfers on board as part of a package surrounding the British Open, their presence had little to no impact upon our enjoyment of this cruise. As you can tell, we are big fans of the premium small-ship experience on Azamara. And our experience on this cruise affirmed that evaluation. Read Less
2 Helpful Votes
Sail Date: March 2015
The highlights of the cruise were to see the Northern Lights and the total eclipse and I saw both, but the experience didn't stop there. The service provided by the crew was excellent and the staff were, with only one or two ... Read More
The highlights of the cruise were to see the Northern Lights and the total eclipse and I saw both, but the experience didn't stop there. The service provided by the crew was excellent and the staff were, with only one or two exceptions, very friendly. I would have to say that the captain did a heroic job steering the ship into a patch of good weather with absolutely immaculate timing - it was cloudy just before the total eclipse and just after but for the main event it was perfect, almost like the ship had rolled away the curtains before and back afterwards. Absolutely fabulous once in a lifetime view. Even without that I would have enjoyed the trip. The food was superb, there were plenty of on-board interests and activities of just unwinding and reading. My wife had been with me on a previous cruise with another company and really hated it, but my description of this one made her seriously consider flying out to join me at Tromso. They would have let her but she chickened out at the last minute, but after my description of the eclipse wishes she had now. However she got me to book a further cruise this year also on the Boudicca. The only thing that spoiled it was that I sprained my foot falling down the stairs early on but that wasn't really anyone's fault. I was unable to go on two of the planned trips which involved a lot of walking. If I were going again I wouldn't take a pre-paid excursion as they don't refund them even for medical reasons if you can't go. Read Less

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