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51 Alaska Repositioning Cruise Reviews

This was a back to back cruise at the end of the Alaska season for the Golden Princess. We left Vancouver for Ketchikan, back to Vancouver, then sailed on to Victoria and San Francisco in a second 3 day cruise. End of season cruises are ... Read More
This was a back to back cruise at the end of the Alaska season for the Golden Princess. We left Vancouver for Ketchikan, back to Vancouver, then sailed on to Victoria and San Francisco in a second 3 day cruise. End of season cruises are the best! After spending months on the Alaska run, the crew was heading to Hawaii and then on to Australia and they were in high spirits. The entertainment crew was able to shed their Alaska lumberjack costumes for Hawaiian shirts. Because these were short cruises (4 day and then 3 day) the schedule was packed with activities. It was a delightful experience on this lovely ship. The Golden is an older ship with a passenger capacity under 3000. It has been refurbished and was in really excellent condition even after months on the family-packed Alaska itinerary. It has a lovely atrium around which there are numerous restaurants and bars. The lower floor Vines is a favorite and this one did not disappoint with an excellent selection of wines and superior service. Don't miss the wine and chocolate pairing. This level also has the International Cafe that offers a selection of included sandwiches, soup, salads and desserts in addition to a full bar and coffees. Upstairs is Crooners bar that was always busy and featured a good piano player. From Crooners, one wanders toward the back of the ship to the Explorers Lounge with a stage and frequent entertainment then the Wheelhouse bar for quieter enjoyment and finally on to the Vista Lounge. Centrally located are the Italian Restaurant and Steak House that are available for a small additional charge. Not being red meat fans, we chose the Italian restaurant and found the food and service to be excellent, well worth the extra charge. This ship had a really excellent wine list and we were able to enjoy a favorite bottle of Central California red wine with our dinner at a very reasonable price. For daily dining, we always choose seated dining at a large table. The crew has a talent for seating a together a group of compatible people and this trip was no exception. The food and service were excellent and so was the company. I can't say enough for the entertainment and activities. The entertainment staff went above and beyond. There was daily Zumba and tai chi plus trivia and an ever changing schedule of challenges ranging from Passenger Feud to Moose Racing to an egg drop that challenged passengers to create a device that would prevent a raw egg from breaking when dropped from two stories up to the atrium floor. I came home with a nice Princess water bottle and wine bottle stopper for participating and I had a great time doing it. On both legs the captain sponsored a champagne waterfall in the atrium with ample champagne for the passengers. The pool deck is inviting and was not crowded. This ship has an open pool area and also a covered pool that was more used in the cool and wet Alaska weather we encountered. There was simply too much fun to be had below decks for us to make much use of it. Service was excellent across the board. It always amazes that crew can remember you and your preferences with ever changing passengers. This ship was especially good. Our dining room waiter worked in the anytime dining room for breakfast and lunch and always came over to say hello. The bartenders in Vines and Skywalkers remembered us and our drink preferences and were always ready with beverages and conversation. Our cabin attendants were excellent. Even though we did not select these cruises for the ports and shore excursions, Vancouver proved to be better than we could possibly have expected. We did a Fraser Valley Wine Tour that was really excellent. Who knew? These Canadian wines are not readily available in the US and they are excellent. We also very much enjoyed Granville Island where we did a brief pre-cruise stay. Overall, this was an absolutely terrific week and we look forward to doing it again next year! Read Less
Sail Date September 2019
Here's how we would (and do) compare Regent to Oceania. The ship was lovely, our cabin was spacious, and the walk-in closet was more than sufficient. In addition, the service was very good, albeit not quite up to what we have come to ... Read More
Here's how we would (and do) compare Regent to Oceania. The ship was lovely, our cabin was spacious, and the walk-in closet was more than sufficient. In addition, the service was very good, albeit not quite up to what we have come to expect on Oceania. The showroom and shows were every bit as good as Oceania. The entertainment director, Andy, was the best we have ever had and we met some really nice couples, whom we hope to hear from in the not too distant future. Now, the reason we will not go back to Regent any time soon. The food was inconsistent, ranging from usually just OK to downright it had to be sent back, and even after that, the replacement was only 50% good, starting with two lamb chops ordered medium-rare. one of us had overly salted meals, mostly in the main dining room, one of which was almost inedible, but she did not send it back because she was eating very little. She found other meals too salty, as well. Finally, in our favorite restaurant, the Italian, where we did not need reservations and where we ate 4 times, the 4th time the meal surprisingly was almost incredibly over-cooked. It seems the only restaurant of the four (including the main dining room) that could cook meat as ordered was Prime 7, the steak restaurant. Read Less
Sail Date September 2019
DW and I choose this cruise due to no flying. LA round trip to Alaska. First kept getting delayed boarding notices. Was supposed to board around Noon but instead 6 PM. Then our traditional dining at Allegro which was booked and ... Read More
DW and I choose this cruise due to no flying. LA round trip to Alaska. First kept getting delayed boarding notices. Was supposed to board around Noon but instead 6 PM. Then our traditional dining at Allegro which was booked and confirmed 1 1/2 years go was changed to Anytime. Had to take vacation time to change it to a not as good substitute set seating dining at Symphony. The room steward was perfect, he met all our needs and went beyond the call of duty, gave him the highest rating on the post cruise eval. Entertainment was uneven. The main production numbers were cut short. We had done the Royal last year October and we saw more versions of the Princess singers and dancers. Some of the guest entertainers were very good and some not. Jennifer Singer was terrific. Was disappointed in the Princess whale excursion out of Ketchican, saw none. The Juneau Tour and Whale Watch was great, saw many whales, saw 3 spouting next to each other, several flippers hitting the water, several diving with tails in the air, and several jumping out of the water and making very large splashes. Food was good or just OK in main dining, worse with few exceptions at Horizon, very good at International Café, very good at Alfredo's, excellent at Sabatini's. Balcony cabin was smaller than older Princess ships. Matt O, cruise director, was all over the ship and terrific, made the otherwise too many sea days in a row do-able. An on that note, Victoria was skipped due to the last portion of the new extended dock not being finished due to that part lost a sea during a storm. Princess should have substituted another port, say Vancouver. Read Less
Sail Date September 2019
A relocation cruise seeing new ports looked great.Hi trip was OK, but a lot of little issues stopped us from putting deposit on future cruise – It started at beginning – not given cabin number till couple days of sailing, then week ... Read More
A relocation cruise seeing new ports looked great.Hi trip was OK, but a lot of little issues stopped us from putting deposit on future cruise – It started at beginning – not given cabin number till couple days of sailing, then week later in Vancouver having to move a few cabins up the hall?Re cabin my wife and I hit head or shoulder on bed hanging on wall a few times. Accepted captain’s invite to cocktail party, asked a few passing waiters for a drink(would have been our first) none returned- a message of this was put in captain’s dropbox, we never got a reply, we didn’t bother going to the next FREE cocktail party.At Victoria port we were told about the beautiful gardens – hard to see when you arrive at 7pm. , for other ports the imfo sheet listed many sites, but most were outside the map supplied?We privately booked a -Hop on Hop off at Honolulu, found our way to town and collected tickets( where told because Princess didn’t get enough booking, Hop onHop off, wont invited to the port.)It’s the little thing you remember. Read Less
Sail Date September 2019
we picked this cruise so that we could experience Alaska and sail back to Australia. The overall experience was not that good. The food was not very good at all and had very little variety and flavour. The entertainment was extremely ... Read More
we picked this cruise so that we could experience Alaska and sail back to Australia. The overall experience was not that good. The food was not very good at all and had very little variety and flavour. The entertainment was extremely disappointing and not up to par with other cruises we had had prior to this. There were a lot of minor things that made this cruise much less enjoyable than what we have previously experienced.The onboard activities were very poor and not much variety offered at all if anything I have never felt as bored on this cruise and I have on other cruises that my wife and I had taken and really could not wait for the cruise to be concluded. Overall the staff were very helpful and friendly but there were some that it seemed too much bother for them to help. The overall cleanliness of the rooms and other areas of the ship were very good but there were a lot of negatives during the cruise that made it memorable but for all the wrong reasons. I hope princess can imrove on this as our previous experience with them was nothing but great and memorable for all the right reasons. Read Less
Sail Date September 2019
Overall a nice experience. Great cabin, balcony was well used and steward was perfect. Food was not up to other Princess ships I've been on but service was wonderful. I should clarify, Horizon Court Buffet at times reminded me of ... Read More
Overall a nice experience. Great cabin, balcony was well used and steward was perfect. Food was not up to other Princess ships I've been on but service was wonderful. I should clarify, Horizon Court Buffet at times reminded me of college dorm fare. Shows were very good. The most annoying thing was the constant announcements of sales. Yes, they have to make a profit but sometimes it's the little things that make a customer feel special. It was exciting to receive a packet in the post with documents, luggage tags and great expectations of an upcoming adventure. Now you have to print yourself documents etc etc. Nice touch at the end of the cruise was the airlines luggage program. Bags whisked away not to be touched again until you land at your home airport. Note the Star is getting a bit long in the tooth. Showing some age, it gets hard to maintain a ship after 15 years of service. Read Less
Sail Date September 2019
To put it mildly.....We really need a vacation after this Cruise! We ~hesitantly booked this Alaskan Glacier cruise with 7 other family members from around the US. This was to be a true "Bucket-List Cruise". There were 3 ... Read More
To put it mildly.....We really need a vacation after this Cruise! We ~hesitantly booked this Alaskan Glacier cruise with 7 other family members from around the US. This was to be a true "Bucket-List Cruise". There were 3 Seniors with our party..one of them a "Diamond RC" member. We aren't typically cruise people, but we wanted to participate with this one for the aging members of the family. We are Luxury Vacationers and Platinum Marriott Members. We enjoy fine food, fine wine and luxury amenities. Yes, the Ovation is a sparkly new ship. The balcony stateroom was adequate, the staff were quite nice. That's all the positive energy I can put into this review. The biggest disappointment..BY FAR...was that THIS Alaskan Cruise did not get to see the glacier we had on the itinerary...This ship is TOO BIG to get to the glacier!! So I'll bet no one will ever see the glacier if you take this ship! The 3 other ships that sailed with us all went to the glacier. Also, the same cruise the week ahead of us didn't go to the glacier either. Safety aside..this was THE hallmark of the trip. If they couldn't do it, they should've told us ahead of time. Right off the bat, they want your individual picture! Not because it's " A time to Remember" ...it's all about facial recognition. Don't believe it's true? Think again! For beginners, the embarkation was total chaos, stress and disorganization from Seattle. The seniors were exhausted and so were we. The dining experience.... Some of our family were staying in Junior Suites...They ate at a separate dining room every night. We were not allowed to attend that dining room. So unless we wanted to pay the upcharge for a specialty dining venue we never ate dinner together....NOT ONCE! So we did lunch together instead. Here is where we ate our meals and our thoughts on the experience.... Where ARE the fantastic Buffets? The ice sculptures? The shrimp towers? The chocolate fountains? Not on this ship! None of it.... We ordered coffee/Juice & danish from room service each morning..free with a tip. OK Windjammer is like a hospital cafeteria. Food was Eh... Cafe Two70 another hospital cafeteria. Food was Eh... Cafe Promenade 24hr coffee/ stale pastry & Sandwich shop is the size of a kiosk at the mall. Nothing special here. Chic MDR dining where we ate dinner was ok, staff was very attentive. Average food, nothing special, didn't leave hungry. Solarium Bistro Breakfast to order was a hidden gem in the mornings and decent. Solarium Bistro Dinner...not that great. Eh... Lunch in the The Grand was ok, good place to gather if you are with a group. The smoking/vaping sections of the ship. If you are a smoker, vaper or enjoy a cigar...Beware! There are only 3 places on ship to indulge in your stress-reducing cigarette. #1 The 5th Floor patio near Vintages Wine bar- the quietest place and most difficult place to find (but closed many times for cleaning?, without any cleaning going on?) #2 The 14th Floor open air hallway between the Solarium and Splashaway Bay. This is quite a hike from most staterooms. Not a favorite place to go. #3 The back left section of Casino Royale if you want to be out of the weather & wind. Another not-so-favorite place to go, but nice at 6:30 am if you'd like a little peace & quiet. Night time activities were mediocre at best. We usually ended up in the Music Hall for a silly game or two and some music...not as good as my local bar. Schooners had some nice piano music. We never did see any of the shows. They were booked up from day #1. We did the Skagway train excursion, which was nice. We booked that several months in advance. The " Refreshment package" was expensive, but covered all of our bottled water & Virgin Mary drinks & Mocktails. We also used it for other mixers because we purchased a few "Royal Gift" packages of Absolute Vodka for our room so we could mix our own drinks. We also brought on 2 bottles of wine from port on embarkation day. The others with us hardly got their money's worth from the alcohol packages they spent almost $1,000 on. Most of the bars were closed during days in port. FYI... The PUSH to SPEND MORE ! OMG!!! The constant push to spend more money blew my mind! As if you haven't spent ENOUGH already!!!! Every activity is put in place to help you spend more money. From the "Smokey-Eye" Demo (to purchase Urban Decay Makeup Pallets) to the Seminars. They want you spending..spending...spending! Even the TV stations...non-existent so you are out spending instead of watching tv. VOOM Experience..=...DOOM Experience...need I say more...totally NOT worth it. Even in an emergency. Formal nights....FWIW what is the point? Nothing special...No fancy dinners here or reduced drink prices...Just more opportunity for pictures to sell you later. The Captains Reception....Hahahaha....reception? I though most receptions came with a drink and a small bite? My mistake. Ports..Interesting tourist traps...bought a few things, saw a few things, drank a beer, ate a lunch....maybe did an excursion....got back on ship This is just the tip of the iceburg...haha..But you've got the idea. Perspective...If you're a cruiser, you'll always be a cruiser...it's your thing. No offense, but I just don't see how this is a relaxing or pampering way to vacation. I would not classify this as a Luxury Cruise. When the bills roll in and begin to hover near the $8,000 mark and we have nothing special to say about this vacation, that's just sad. I can put a much better vacation together with 1/4 of the money we spent and say.."I have had a vacation"...Ahhhhh. Read Less
Sail Date May 2019
We went on The N.C.L. Jewel The Cruise was from Seward, Alaska to Vancouver,British Columbia. This was a wonderful seven day Alaskan Cruise. We were located in the two bedroom family villa suite in The Haven and it was sufficient for the ... Read More
We went on The N.C.L. Jewel The Cruise was from Seward, Alaska to Vancouver,British Columbia. This was a wonderful seven day Alaskan Cruise. We were located in the two bedroom family villa suite in The Haven and it was sufficient for the four of us I believe it might not be should you have more than four people. The service in our suite was superior and give most of the credit for that to our concierge Dilip he made sure we were happy and brought everything we could wish for, he helped us get off the ship very easily at the different ports of call he escorted us off at each port of call.Dilip also helped us get to the entertainment we wanted to see. My only regret is that I purchased a spa pass I probably would not have purchased had I known that the roof of the Haven Center Spa was covered, on some other cruises sometimes the roof area of the Haven Pools have not been covered and it gets too cold. The food was excellent and the spa services were very good, however they did not have acupuncture on this cruise, which really disappointed me as that was one of things I was really looking forward to. I got a shave and tooth whitening from Lynda and she knew her stuff it was the best I have ever had, she is brilliant. The other spa treatments I had where three massages from Rumbi, Should you need a massage she is the best. ‘:The food was very good especially at the specialty restaurants.9 Read Less
Sail Date May 2019
Choose Viking cruise based on positive prior Viking tour experience and smaller ship size. Ship personnel, amenities and dining experience more than met our expectations. Land tours were interesting and at a reasonable pace with adequate ... Read More
Choose Viking cruise based on positive prior Viking tour experience and smaller ship size. Ship personnel, amenities and dining experience more than met our expectations. Land tours were interesting and at a reasonable pace with adequate free time. On board included spa was exceptional, relaxing and regularly available. We got to know the dining staff who regularly went out of their way to accommodate our dining and drink likes even if they were not on the menu. The daily buffets offered a wide selection of food and dessert selections. Daily room service provided went smoothly. Daily news letter outline the on board and land tour itineraries to help in planning activities. On-board shows and talks were entertaining and educational. The mid ship pool area offered drinks, snacks and special pool menu. Pool area provided seats and lounge chairs over looking large windows in which to view whales, mountains and ports. Open mid ship area offered live music and games. Front explorer lounge offered drinks snacks, food and views. Read Less
Sail Date May 2019
It quickly became evident that our most recent cruise experience was going to be less than stellar. From empty serving pans and poor service at the buffet when we boarded, to the poor quality of food that we received at their pricey ... Read More
It quickly became evident that our most recent cruise experience was going to be less than stellar. From empty serving pans and poor service at the buffet when we boarded, to the poor quality of food that we received at their pricey specialty restaurant...one thing gradually led to another, to exemplify just how far the cruising industry has degraded over the years. Apparently, the cruise industry is much more interested in seeing how many people they can stuff aboard a single ship, than concerning themselves with customer satisfaction. We loved most of the ports that we visited, and most of the tours that we took. It's a shame that the tour descriptions opted to overlook aspects of tours that would prove daunting to handicapped passengers, and omit the fact that another area of one of their tours will simply not be available to passengers, even after they've paid for the tour. The dining room food quality was disappointing, at best. Ship stabilizers were over-reactive, and often tossed the ship harshly from side to side. Crewmembers admitted that this is not the smoothest ship they've ever been on. On the day of disembarkation, you have to be out of your stateroom by 8:00 am. Guys, make sure you use the restroom before leaving your stateroom, because after you leave your stateroom, and go to the buffet, you'll discover that EVERY men's toilet facility in EVERY public men's room on the ship has been locked, with a sign that reads, "UNDER MAINTENANCE". How interesting that EVERY men's room toilet broke all at once. Or, could it be that the cleaning staff has decided to clean them early (as they will need to turn the ship around in a few hours) and couldn't care less if you've gotta "go" or not? No Board of Health to report them to, I guess. Most of the cruise lines appear to be affiliated with one another these days, so I don't know if one line is any better than any other. Just don't set your sights very high, and you shouldn't be disappointed. Read Less
Sail Date September 2018
We chose this cruise because it fitted with the rest of our itinerary, & excursions which were much more varied & cheaper. We gave Coral Princess a low rating because you had to go through multiple corridors to find a lift, & ... Read More
We chose this cruise because it fitted with the rest of our itinerary, & excursions which were much more varied & cheaper. We gave Coral Princess a low rating because you had to go through multiple corridors to find a lift, & then not every lift went to all decks. The floor of our corridor was very uneven causing me to have a hard time walking in it. Only 1 out of 3 washing machines/dryers were working from day one NONE of them were working by the last day. We were told by people on decks above & below us that their laundry’s were out also, when they tried to use ours on deck 8. The food was okay but the deserts were boring & bland & didn’t vary at all. We would highly recommend the White Pass Railway at Skagway it was awesome. It is an engineering feat and the scenery is sensational. Read Less
Sail Date August 2018
Our children wished to take an Alaskan cruise with our grandchildren and chose NCL because of the exceptional prior experiences they had enjoyed when we took them on several Christmas cruises from Miami. When we were asked to join them we ... Read More
Our children wished to take an Alaskan cruise with our grandchildren and chose NCL because of the exceptional prior experiences they had enjoyed when we took them on several Christmas cruises from Miami. When we were asked to join them we of course agreed. The ship was brand new and spotless which certainly contributed to our enjoyment but it was the world-class service provided by the entire staff that truly made the difference from cruises we have taken on any other cruise line. At every possible interaction we found caring individuals who not only extended every possible courtesy but also took it upon themselves to make certain that they had done everything possible to make the cruise a problem-free experience. The food was good and the ship's staff flawlessly accommodated special dietary needs. The entertainment and shipboard activities were good and the grandchildren especially loved both the go carts and the laser tag facility. The casino was the largest and best operated we have found on any cruise ship. Embarkation and disembarkation was flawless and remarkable for a ship of that size. My wife and I cruise fairly often and have achieved top level status on several cruise lines but we have never received the personalized service and attention that once again was provided by the staff of the NCL Bliss. And we are looking forward to another cruise on the Bliss at the end of this year/ Read Less
Sail Date August 2018
NCL knows how to treat their customers. The entire staff was wonderful and tried to please us in every way. The entertainment was outstanding! The food was the best. So many selections that I liked in the dining room, even though I am ... Read More
NCL knows how to treat their customers. The entire staff was wonderful and tried to please us in every way. The entertainment was outstanding! The food was the best. So many selections that I liked in the dining room, even though I am a very picky eater. I loved O'Sheehan's Bar and Gill with the best menu and a booth to look out of the ship. The ports were fantastic, free shuttle bus to Juneau which was very nice. I have cruised on over 50 other cruises, and this was the first time that boarding was so fast and getting off the ship was very organized and not very long at all. I was impressed!!!! The Cruise Director did a great job. The not so Newlywed Game Show was outstanding, The comedians were so funny! I would go on this cruise again. Alaska is beautiful and NCL knows how to treat their customers. I am a very happy customer!!!! Read Less
Sail Date July 2018
We chose this cruise for many reasons; spending time with friends who've moved away, the convenience of round trip out of San Francisco, love of the beauty of the Inside Passage of Alaska. The weather was absolutely amazing!!!! ... Read More
We chose this cruise for many reasons; spending time with friends who've moved away, the convenience of round trip out of San Francisco, love of the beauty of the Inside Passage of Alaska. The weather was absolutely amazing!!!! Never have we been to Alaska when it hasn't rained as least some of the time. This time we had beauty sunny skies in each port. The day we were in Tracy Arm we were able to get closer to the glacier then ever before and the sun was shiny spectacularly on the glacier as we approached. The production shows were very good and I particularly enjoyed the "Born to Dance" show which featured the dancers. I thought the singers were unusually excellent and I really was aware of the beautiful blend of their voices. Our cabin steward, Florante Bagaio, excelled in his serve and attentiveness. He is quiet and unassuming but was graciously available whenever we had need of him. Because we were in a suite we were able to have breakfast every morning in the Crown Grill. Leo and his staff of Juieta, Zoran, Francis and Antonio are exceptional. We had three shore excursions and they were well done. We've taken this cruise before and so we made a point of going on different excursions and the dog mushers was my favorite this time. There is so much to see and do on this cruise that we'll definitely take it again. The only difference will be that we'll go to Glacier Bay. Read Less
Sail Date July 2018
Repositioning of the ship allowed us to have a variety of stops in different countries. Itinerary was exciting with amazing vistas. The port stops in Japan were fascinating and combined with Russia as a memorable experience made us ... Read More
Repositioning of the ship allowed us to have a variety of stops in different countries. Itinerary was exciting with amazing vistas. The port stops in Japan were fascinating and combined with Russia as a memorable experience made us salivate at seeing the beauty of Alaska. Alaska speaks for itself from high glacial mountains to tree lined shores encircled by deep glacial waters. The stop at Icy Point Straight was a cultural experience. Hearing how the Tinglit people were forced to move from their ancestral homes, in what once was fertile land in Glacier Bay, to Icy Point Straight. Seeing their history carved into a totem pole combined with a fascinating narrative of their fleeing to Icy Point Straight in 1750. Watching Orcas rising out of the water only two hundred yards from shore were we where enjoying a sumptuous fresh Halibut lunch, made Icy Point Straight the highlight of the tour. Watching at least 15 whales cruise alongside the ship as we headed to Seattle was incredible. The Russian gymnasts performance, in the Stardust theatre, was probably the best entertainment we saw. Musicians were not only highly skilled but played with dedication and enthusiasm in all the bars. The Spa was excellent particularly on the sea days. Repositioning of a ship is highly recommended if you want to experience many dierent cultures The selection of ports by the company ensured we had a high range of cultural experiences. These range from the amazing arrival and departure reception in Aomori telling us how happy they were to see us arrive and sad to see us go. To the Hoonan totem poles showing the history of the Tinglit peoples. Highly recommend traveling on Norwegian Cruise Line vessels for ports of call, onboard service Read Less
Sail Date May 2018
We selected this cruise because it had some less common stops - Sitka, Victoria, and Hoonah. The stops were all amazing, and I was especially impressed with Sitka and Hoonah (Icy Point). The weather was pretty cold, not unexpected for ... Read More
We selected this cruise because it had some less common stops - Sitka, Victoria, and Hoonah. The stops were all amazing, and I was especially impressed with Sitka and Hoonah (Icy Point). The weather was pretty cold, not unexpected for Alaska in May, so not much time was spent on deck. The food on this trip was very disappointing. There were never available tables at the buffet and the specialty restaurants (with the exception of the Brazilian one - it was awesome) were just OK. My son compared the food in the Italian restaurant to Chef Boyardee. On previous NCL cruises, the Italian was our favorite, so I'm not sure what was up on the Jewel. They also didn't seem to be leaving the restaurants open long enough. For one stop, the all-aboard time was 1:30. They closed the dining room at 1:30 that day, and the pool deck was closed for weather. So at the time when nearly everyone was returning to the ship, only O'Sheehans and the buffet were open. And they closed the buffet at 2:30! We ended up skipping lunch that day because there was no place to eat that had tables available. The cabins are smaller and dated, but manageable. The cover on the couch actually had some holes worn into it, and there were clothes in the closet when we arrived. In my Mom's cabin next door, the beds had been left as a Queen instead of the requested two twins, and the cabin steward asked if he could fix it the next day (ummm - no). We had to go to customer service in the lobby to get that fixed. Cabin service improved on about the third day, and we didn't have any issues after that. We will try Norwegian again, but not the Jewel. Read Less
Sail Date May 2018
My husband and I were celebrating a big anniversary, we had never been to Alaska, and we wanted to do something memorable so we decided to go visit this huge state. We began our cruising on Oceania shortly after this cruise line was ... Read More
My husband and I were celebrating a big anniversary, we had never been to Alaska, and we wanted to do something memorable so we decided to go visit this huge state. We began our cruising on Oceania shortly after this cruise line was founded, but we had not sailed with them since the ownership change. We more recently sailed with some luxury category cruise lines on ocean and river but this timing worked for us and the embarkation was perfect out of San Francisco since we also wanted to visit friends in Sacramento. Next time we will begin our Alaska journey farther north. The Regatta was late arriving to San Francisco due to problems on the previous cruise but we had gotten a phone call from Oceania informing us of this late arrival so we were able to extend our time in our airport hotel room and wait until we could board. Some passengers chose to visit San Francisco but we had been in California for a week so we were fine to just relax. Once we were onboard we were told our ship would not leave until the following morning and we would not stop in Astoria, Oregon in order to make up the lost time. Since we were celebrating our anniversary we did book a PH 1 cabin and, while the ship is an older ship, we really enjoyed our room with the wide windows letting in lots of light. Anna, Puku, and Xavier took excellent care of us and our room. As seniors, we would have enjoyed a walk-in shower but after receiving a requested tub mat we were able to make the bath/ shower combination work without any mishaps. The food is still wonderful!!! Every meal was delicious and served so beautifully. Executive Chef Gary Potiphar was delightful in his cooking demonstrations and we saw him quite often throughout the ship with a smile on his face as he stopped at many tables to introduce himself to the guests. He obviously loves what he does. The staff and crew were also excellent as they served us efficiently and warmly. A surprise for us on this small ship were the production shows. The vocals and choreography were wonderful in all 4 shows presented during this 11-day cruise. The presentations from Sandra Mowry about Alaska and, later in the cruise, about nutrition were quite good and informative. She was always prepared and her handouts were helpful. We also very much enjoyed the strings and the ship's band. I must say after reading some of the discussions about Regatta prior to the cruise I was wondering if we had chosen the right ship on the right cruise line for our special celebration, but we were quite pleased and actually booked a future cruise while onboard. We did book our own private excursions in several ports and we did not use Oceania's air since we were visiting California a week prior to the cruise. We did choose the onboard credit and I would definitely do that again if I went with "OLife choice". Next time I will give some thought to going cruise only, but it was fun to have some "spending money" while onboard. We will be on Marina for our next cruise and look forward to the bigger ship with more specialties, but Regatta and its crew and staff provided us with a wonderful trip. Read Less
Sail Date May 2018
Just returned home from Alaska on Norwegian Sun, always wanted to visit Alaska and had reservations on cruising. Having travelled from Vancouver to Junneau, Skagway, Glacier Bay, Ketchikan, Victoria BC and Astoria disembarking in San ... Read More
Just returned home from Alaska on Norwegian Sun, always wanted to visit Alaska and had reservations on cruising. Having travelled from Vancouver to Junneau, Skagway, Glacier Bay, Ketchikan, Victoria BC and Astoria disembarking in San Francisco. All i can say is WOOOOW words do not do either Alaska or The Norwegian Sun enough credit! Alaska is amazing , stunning scenery everything you would expect and more ive waited years to do this cruise it was worth the wait balcony was priceless for a trip like this, great trips ashore a little pricey but its once in a lifetime stuff, the Norwegian Sun was fantastic, great food and crew were so friendly and helpful we couldnt find any faults and will be returning to both Alaska and Norwegian Sun. Thats the biggest compliment we can pay we will return too both, hopefully in the very near future. Sold on Alaska, worth the flight from UK! Read Less
Sail Date September 2017
We love cruising Freestyle with NCL! First time on the Sun and though it is a smaller and older ship it was well maintained and very clean. Our Balcony Cabin was comfortable and perfectly located. This itinerary was very full with only a ... Read More
We love cruising Freestyle with NCL! First time on the Sun and though it is a smaller and older ship it was well maintained and very clean. Our Balcony Cabin was comfortable and perfectly located. This itinerary was very full with only a few sea days so we only saw a few shows and attended a few trivia events. Casino was nice and shops had sales on all Alaska items as this was the last Alaskan cruise for the Sun. Purchased several Tee shirts for around $6.00 each and these are pretty good quality shirts. Food was wonderful at Restaurants. Tried to avoid the buffet except for coffee in early morning. The Great Outdoors was less crowded usually. Great Fish and Chips at the Sports Bar and open all night which was nice. Our meals at Cagney's and La Cucina were fabulous. Service was good on the ship and staff was friendly for the most part. The only bad experience we had was the morning we arrived in Astoria, Oregon. Customs Agents were to board the ship to meet all passengers face to face and check our Passports. We were told to be at the Four Seasons Restaurant at 8am if we had a shore excursion to go to. We waited until 10am before Customs Agents showed up to board the ship. This was a very stressful situation for all. NCL really should have organized this better. Read Less
Sail Date September 2017
Not the best cruise I've ever been on, but not bad either. Wanted to go to Alaska and found a pretty good deal from Vancouver ending in San Francisco. With 3 ships at the dock, embarcation was the usual cattle call, however ... Read More
Not the best cruise I've ever been on, but not bad either. Wanted to go to Alaska and found a pretty good deal from Vancouver ending in San Francisco. With 3 ships at the dock, embarcation was the usual cattle call, however there were plenty of helpful port "hosts" to point you in the right direction. The muster drill was not much fun. It went on too long, with everyone having to stand the entire time. Is it really necessary to state everything 3 times in 3 different languages? Passengers were literally groaning near the end..... The food was pretty good, especially the prime rib on the first night, which was superb; as good as any on land. It was served again the last night, but unfortunately it wasn't as good. The croissants in the morning were excellent, especially if they were still hot out of the oven. The other breads and desserts were good, except for the souffle. It tasted emulsified and not as a real one should. But then again, I've never had a decent souffle on a ship and they all should probably stop making them. I did like the more casual atmosphere in the dining room. The service was one the whole, very good. My room was comfortable. Only complaint is the shower was quite small. The gym was also a little smaller than I would've liked, but it was never crowded. There was a major mix up in Astoria, where border patrol didn't board this ship until 2 hours after we tied up. Not sure who's fault that was. I didn't particularly care because I didn't have anything planned on shore, but for those who did, yikes. All in all, an enjoyable cruise and a good value for what I paid. Read Less
Sail Date September 2017
Alaska destination offered online. Was talked into buying insurance. Had a small medical problem. They charged huge amount of money for consult and 10 pills. They said they did not know how to get our money back. Knew nothing about ... Read More
Alaska destination offered online. Was talked into buying insurance. Had a small medical problem. They charged huge amount of money for consult and 10 pills. They said they did not know how to get our money back. Knew nothing about insurance. When we talked to agent when we booked they said medical would be covered. ??? Service in dining room was terrible. Food was mainly served cold and not seasoned. The best part of the cruise was the intertainment at the evening shows. Best I have seen. The beverage packages were very expensive. I like some wine but could not drink enough to pay for daily package and individually very expensive per glass. The staff in general were wonderful especially our room steward. With open cruising he was the only one who remembered who we were. Sorry to say my husband and I probably would not cruise on Norwegian Cruise line again. Read Less
Sail Date September 2017
I've wanted to cruise Alaska since I saw a commercial showing Glacier Bay and featuring the same booming, echoing voice used by MONSTER monstermonster truck ads not so long ago. Recently, I came into a decent sum of money allowing me ... Read More
I've wanted to cruise Alaska since I saw a commercial showing Glacier Bay and featuring the same booming, echoing voice used by MONSTER monstermonster truck ads not so long ago. Recently, I came into a decent sum of money allowing me to sail. I chose Celebrity Solstice due to its September prices in Alaska as opposed to its itinerary. Next time I hit Alaska, I'll likely go via an M class ship and take a round-trip Hubbard at least as much for the glacier as for the extra sea day (assuming I take Celebrity). We flew into Seattle, and I wish I remembered the name of our hotel. Embarkation was uncomplicated and we didn't get there until around 12:30. I was as awed and impressed with the Solstice (still am) as I was the tray of mimosas and champagne offered by the crew when we entered the ship. We went on a tour and hit Luminae for lunch. EVERYTHING I tasted on the Solstice bordered on sublime or surpassed it. I hesitated to try the Crispy Pork Belly the first night, and I'm terrifically pleased that I did. It was perfectly cooked (and I know since, during my last cruise, it was not). I shopped in Juneau for a short time after going on a whale watching trip, coming away with the utter conviction that every single person who exists needs to go. Orcas have been my favorite sea dweller almost forever, having impressed me on documentary after documentary and thereby kicking out their competition, seahorses. Seeing tham skim the water, leap out right next to our catamaran had me feeling like a fangirl at a concert. I hope I behaved somewhat better than that. In any case, the shops seemed stripped of the bulk of their merchandise. I got what I came for, though. We asked to tour the bridge. Our butler told us to meet the others going on the tour at the ship's forward, I forget which floor. We waited awhile and followed a young man who had us wait awhile. As we stepped into the room, I noticed at least a dozen plumes on the water in front of us. The poor kid who was attempting to corral our group around his station was ignored by the lot of us as we immediately realized that the source of the plumes was a pod of some sort of whale, some said blue and others humpback -- I never found out. We watched them; hypnotized by their presence and numbers. When they swam past us, our bridge kid had what little part of our attention that we could provide. I can't tell you anything about what he said (although I tried to appear attentive throughout). As soon as we left, we all broke out in excited chatting about those whales and their startling numbers. I neglected to mention that the second dinner I had on the Solstice was in the Silk Harvest and there is where we experienced our first marine creature encounter and was, in this case, a dolphin. S/he rode the ship's waves in order to snatch fish thrown out there by our passing. You never grow jaded by encoutering wildlife. The final sea animal we saw was close to Victoria. That I actually saw a sea otter should have ticked this state off of my bucket list. TBH, I'm that much more interested and can't wait to go again. Alas, Alaska will have to wait until after we pass beyond the arctic circle and hopefully experience a few good midnight sunsets and see even more orcas, etc.. Read Less
Sail Date September 2017
For older individuals and easier cruising. Not as many children on board quieter and easier on me. Enjoyed the food and towns we visited. Picked up gifts for all family at stops along the way. Due to Sept travel had end of year ... Read More
For older individuals and easier cruising. Not as many children on board quieter and easier on me. Enjoyed the food and towns we visited. Picked up gifts for all family at stops along the way. Due to Sept travel had end of year clearances everywhere. Had breakfast, lunch, English tea, dinner we seemed to be eating all day. When I wanted pizza there was a shop open making pizza. Dive in served great hamburgers, fries in many varieties. Bring a water bottle and fill up in the buffet area for your use and you won't have to pay for water on the cruise. Cola and liquor is costly but you can bring one bottle of wine each adult person and cola in carry on bag just remember to bring a wine opener since uncorking is expensive. The crew is so helpful you get used to it and when is over you will miss them. Your steward will leave you animals made of towels each night. Read Less
Sail Date September 2017
We went to Alaska on the Jewel. I was so impressed with how well the ship was maintained and kept clean. The staff was so nice and friendly. The officers and crew were awesome. We had the pleasure to meet the Captain several times and ... Read More
We went to Alaska on the Jewel. I was so impressed with how well the ship was maintained and kept clean. The staff was so nice and friendly. The officers and crew were awesome. We had the pleasure to meet the Captain several times and it was obvious he cares about his ship. I enjoyed looking at all the plaques from the ports of call that the Jewel has been to, she's been all over the world. I really enjoyed the cruise into the Endicott Arm and Dawes glacier. It was so peaceful and magical and i appreciated the Captain navigating us through the chunks of ice so quietly and slowly. It was truly magical. I was nervous after i booked this cruise because of the bad reviews about the food being barely edible. But i found that to be the complete opposite. They had such a wide selection of fresh and delicious foods to appeal to everyone! I am a picky eater, i mostly eat whole fresh foods , and the Jewel had everything i needed at the buffet to make delicious meals . A fresh salad bar, low cal dressing options, fresh fruit that was chilled and delicious, yogurt, cereals, lots of lean meat options, cheeses, whole grains, fresh breads, etc. They also had the typical casino style buffet dishes which i never find appetizing and are not edible regardless of where i go. I didn't eat any of those dishes so i can't give a review of them. If someone served themselves a gross looking buffet dish and complains its gross, that's on them. My meals were delicious. I wouldn't expect everyone to find every buffet dish to their liking. I was really happy with the selection of foods, there was something for everyone. We also had a meal at Cagneys, it was a nice meal. And we had a meal at Teppanyaki's and it was just ok, the food is too heavy for me, i prefer lighter meals. At the two free dining rooms, i was able to order salads and an appetizer for my meals and they came fresh and tasted just fine. The entertainment was awesome, there are some wonderfully talented people on this ship, from the choreographers to the set designers to the actors to the musicians. I really enjoyed the shows. Read Less
Sail Date July 2017
My husband and I did a 7 days Alaskan cruise in May 2017. The weather in Alaska was fantastic for the most part. It rained only 3 days one was on port day. Rest of the days were sunny and warm except when out to sea which was cool. We ... Read More
My husband and I did a 7 days Alaskan cruise in May 2017. The weather in Alaska was fantastic for the most part. It rained only 3 days one was on port day. Rest of the days were sunny and warm except when out to sea which was cool. We choose a Cabin with a balcony (cabin 7114) Queen size bed with a couch, writing deck/vanity with a really good makeup mirror. We choose this room because it is not situated below any high traffic area such as pool or restaurant. It was very quiet did not hear any disruptive sounds. Only down side was that the toilet had a constant Urine smell. The Lido buffet for lunch and Dinner had a variety of food. Always packed especially for breakfast (awesome breakfast)...although much of the lunch and dinner food was salty it was still enjoyable plus there was late night buffet fewer chooses in food but still good. The manhattan which is the preset time dining. Portion was small but filling quality better than Lido buffet. This is where Gala night was held. People got dressed up..I was disappointed as I expected It would be like when they would have captain night back in the days (no dancing just get dressed up for an upgraded Menu) The only change from any other night was that the menu chooses were upgraded..so they would have foods like lobster tails. Some people wore tuxedos and gowns but not necessary. A suit without tie or slacks and dress shirt for men and skirt and slacks and nice blouse for women would do. Pinnacle grill which is the premium dinning (extra cost) was waaaay better than all of the other foods we had on the ship. Service was excellent. There is a pizza bar by one of the pools and a burger and fries spot by the other pool. No shortage of where or what to eat on this ship. We didn't go to much of the entertainment that was offered..only to the live band that played all of the nights. They were just fantastic they had the crowd dancing. Overall the service on this ship was just phenomenal. Everywhere we went on the ship the staffs remembered our names. When the boat docked in Glacier bay we rented an Inside Cabana it cost US$50. We were treated like royalty by the attendant and we got great views of the glaciers. On port days we did only one excursion which was in Skagway..took a 3 hours tour over to the Yukon. Not to mislead but the tour bus stopped right at the welcome sign in the Yukon..so we were about an hour into the Yukon. There are a lot of bars on this boat..the bartenders do not cheapen out on the alcohol. They had happy hour at each bar and free snacks to go with your drinks during that time. We bought the Signature Beverage package which was 15 drinks per day per person, any drinks $9 and under. Drinks included alcoholic beverages, speciality coffees, water and sodas. We never went over our max. drinks..we had an average of 6 drinks per day (alcoholic and non-alcoholic drinks) We never had room service as many of the items had surcharges not worth it. One mishap on our cruise that was annoying happened on the first day and took the entire 7 days to sort out. We took the ironing package. Which was US$28.75. Unlimited pressing for both myself and my husband. They ruined by husband's suit (pressed it with high heat) and ruined my linen blouse. We were reimbursed $50 only. They told us we have to contact Holland America's Head Office. My advice give them instructions on how to iron your garments. The gym was well equipped we worked out three of the days..we went early in the morning which left enough to time to go for breakfast at the Lido afterward. Read Less
Sail Date June 2017

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