Sail Date: April 2010
Just got back from our spring break cruise, brought our 2 (17 yr old) boys with us. Had 2 rooms, balcony for us and inside cabin for the boys. We were able to put the boys together although "officially" we were to split them up ... Read More
Just got back from our spring break cruise, brought our 2 (17 yr old) boys with us. Had 2 rooms, balcony for us and inside cabin for the boys. We were able to put the boys together although "officially" we were to split them up and have an adult in the room with them. Very crowded ship but it didn't seem crowded except the elevators at popular times. We came in a day early and stayed in Old San Juan, travel was easy and smooth. Got to the ship at 11 am and only waited about 15 minutes before we got on board, again, very smooth and easy. Rooms were clean and we had plenty of room to put things. We had a starboard side room and unfortunately the port side saw the island coming in, except St Thomas, which you could see from both sides. However, we were able to see the sunset on 3 of the sail aways, hence a good trade off. Lots of activities for everyone, all were good. The basketball court probably needs to have a higher net around the court when the soccer tournaments are done because they lost quite a few balls overboard, hence the tourney stopped! Food was good to great. Windjammer is basic buffet food but was good. Go to the back of the room which has another line - quicker. Sometimes different sides of the lines had different foods, so be sure to look. Tables were hard to come by during the peak times. We did the My time dining and were a little disappointed in our table location half the time, which was in a busy area. We switched 2 of the nights which gave us different waiters each time. I also thought you cold order off the menu, but we were not allowed, you had to order from what was on the menu. We did Portofino's one night and it was excellent Weather was marginal and that was disappointing. Easy to get off and on the ship at the different ports. Be sure to bring a photo ID in St Thomas, as its needed when you get back on the ship. This was not mentioned in the daily newsletter. Also have your cruise card when you depart the ship, as I heard some folks threw theirs away when leaving their cabin on the last day. We stayed an extra day in San Juan and were glad to have a day to relax before we flew out on Monday. Would definitely go on this cruise again! Read Less
Sail Date: May 2013
My wife and I have sailed with a number of cruise lines , but to be honest Royal Caribbean has never been one we have through personal choice fancied travelling with. However, in light of the extensive media there is in the UK as to how ... Read More
My wife and I have sailed with a number of cruise lines , but to be honest Royal Caribbean has never been one we have through personal choice fancied travelling with. However, in light of the extensive media there is in the UK as to how 'wonderful' their cruises are my wife and I decided to give them a 'fair and open' chance to prove us wrong by taking a two day sampler cruise to nowhere. We specifically chose this cruise as there was not a planned port of call as we know that when in port, venues etc are closed onboard and therefore with them being open it would gives us a good opportunity to in effect make a personal review, to decide whether we would book a longer cruise at a later date. About 4 days prior to sailing, we received an email to say the ship would now make a port of call stop to Cherbourg (France) which defeated the reason why we chose the cruise in the first place. Day one - Embarkation at Southampton, this was swift and fairly painless and was much inline with our normal experiences of the port. At check there were people giving out information sheets advising of the revised cruise to include Cherbourg due to Custom & Excise regulations which would have prevented them opening the spa and casino etc......... As they needed to be seen to dock in international waters. Once checked in we went onto the ship and having not eaten anything we made our way up to the buffet restaurant. This was about 11:30 in the morning, and already the hot food was not only 'Luke warm' but totally tasteless. I had two different types of chicken, which were in addition to being Luke warm, were so over cooked I could have leathered the soles of my shoes with them. As a couple who previously owned the rights to use a 3 bedroom time share villa in Orlando, we are fully appreciative of our experiences of American service, but as we sat and ate our meal, the body language and indeed verbal language of some of the staff, really surprised us. Later in the day, after un-packing our luggage in our cabin, we made our way to the 'freedom' style restaurant to make a reservation for a table for two for our preferred eating time, to be advised that they only make reservations for tables for two at 17:30 or 17:45. When we sat down for our meal (which typically on previous cruises we would expect to take around 90 minutes over) we were in and out in less than 40 minutes...was like being on a conveyor belt, indeed the waiters were clearing plates of the first person, before the second had finished. Day Two - the buffet restaurant started cooked breakfast from 7am, because of medical tablets I have to take, this was absolutely perfect, however on reaching the buffet at 07:02 yet again the so called 'hot food' was at best described as Luke warm.......... My hash browns were actually cold. We chose not to get off at Cherbourg having been there número use times independently. Our evening meal experience mirrored that of the previous night....... Conveyor belly, but unlike the previous night where the food was quite tasty, the main course was at best described as tasteless. We ended up in the drinks/ entertainment lounge on deck 5 that has an eastern name (had a mental block as to it's name as I write this). We were two of about 18 people in there and after waiting 10 minutes for a drinks waiter to come to us, we walked out. During this time, the waiter spent the whole time chatting to the person behind the bar, and took drinks to one table only........ Totally appalling! Day one and two......... During the cruise the open air 'inline skating' rink was shut because the track was wet!!!!! ............... The general store (duty free) was shut displaying a sign, that as the ship was not leaving territorial waters for international waters they could not open; but that is exactly why they added the port call to Cherbourg for to ensure they were in international waters. My wife wanted to go rock climbing but on each occasion we went to the wall it was shut, and I was advised by a teenager that he had been told it was shut for the duration of the cruise. The most ludicrous issue was that on a Cashless cruise to play the casino including slots, we had to go to the casino cashier to physically 'BUY' dollars as the slots could not be used by entering your cruise card as the facility was not available on the cruise. So we were charged 3% to buy dollars, whereas had we known, we could have brought some along with us, as we keep a supply of dollars at home. To be honest we feel totally let down by Royal Caribbean, indeed the UK Head Office has not even responded to a let of complaint sent, which does lead us to a total negative experience. We fully appreciate others will say RCI is the best thing since sliced bread, but it would be interesting to see what your genuine thoughts would be if you experienced what we did! Read Less
Sail Date: March 2019
We just returned from a Caribbean Cruise on Saturday, March 30. The staff was wonderful - attentive, kind, welcoming...all you could hope for. As usual when this many people are being served, the food is fair. They do the best they can ... Read More
We just returned from a Caribbean Cruise on Saturday, March 30. The staff was wonderful - attentive, kind, welcoming...all you could hope for. As usual when this many people are being served, the food is fair. They do the best they can given the limitations and the massive number of people they are serving. It seems healthier options are gradually moving in. Our balcony room was lovely and had enough room for our needs. We had a junior suite and were surprised to find a walk in closet! Prior to booking this trip we had done as much checking as possible - online cruise forums, speaking with folks at RCI, etc - to be sure that the children's program on board accommodates children with special needs. We narrowed our decision down to a Royal Caribbean Cruise vs a Disney Cruise. In the end, it seemed the quality was comparable but the Royal Caribbean won since it was less expensive and we had cruised on their ships twice before (without kids) and were happy overall. We now regret the decision. We had been assured by Royal Caribbean agents that the childcare staff is all trained for dealing with children with special needs and there is even a program for autistic kids, though it was vague. As the cruise date came closer I tried harder to get specific information about what accommodations are made for children with special needs, including what the ratio is and could not get a clear answer but kept getting assured that the kids would be well cared for. Both of our kids have special needs, but our 6 year old son in particular is impulsive and hyperactive. He has to be well supervised. Our group was counting on having at least one hour per day of a break from him. Here is what happened: 1) my travel agent was told by someone at RCI the day before departure that upon arrival we needed to check in with guest services to get us set up as a special needs family. 2) upon arrival, we went straight to the guest services desk, waiting in line for about 20 minutes with a very hyperactive, impulsive and agitated child (!!) only to be told that guest services doesn't handle that at all. I insisted, but then an assistant manager who said he'd been managing that desk for about 15 years told me that absolutely the guest services folks have nothing at all to do with special needs accommodations. Then he said that someone would come to our room to do a private drill so that the crowds wouldn't be too upsetting for our son. That was nice, but not super helpful since we then had to sit in a lounge with NOTHING TO DO while the rest of the passengers were undergoing the drill and our son was spinning out of control from boredom. It was a very stressful way to begin our trip. 3) we headed straight up to Adventure Ocean where we met very nice people, shared our specific issues/concerns about our son. They said there would be no problem handling him but would give us a phone to contact us in case there was a problem. They then informed us that their ratio was a surprising 1:25! My adult kids who didn't have any sensory or behavioral issues would have come undone in that chaotic of an environment. I said that our son in particular needs a lot of supervision and we had been told that they can handle special needs and...what about autistic kids? Surely they can't have autistic kids in that kind of environment. They assured us that they have planned activities and all would be well. 4) the next day (2nd day of our cruise) we took the kids into Adventure Ocean but had to WALK THROUGH A VERY LOUD AND OVERSTIMULATING ARCADE to get in there. TERRIBLE TERRIBLE thing to do to any family, but most of all special needs kids - the sensory overload was not a good way to enter the children’s program. We arrived to a scene that was so chaotic and disorderly that it looked frightening frankly. While standing there trying to assure my kids that they would in fact have fun, two children bumped into each other and neither adult in charge witnessed it because there were nearly 50 kids in the tiny space with only 2 adults - one of them frantically trying to check people in and out and the other ONE PERSON (!!) was trying to manage all of the children in the two sections of the space. It was really a crazy scene. I pushed through, thinking I'm overly sensitive and all of these other parents have left their kids so it must be okay. The child whose head got bumped was crying so hard he was hyperventilating but no one could take the time to comfort him. He looked about 8 or 9 years old. The child who bumped into him was clearly ashamed, feeling like he'd done something wrong and was in a corner in a sort of fetal position looking so disturbed and vulnerable. But again, no one could possibly take the time to comfort him and handle the situation. I stood there for a while and in the end both boys were just encouraged to get back in the ball game but neither looked at all comfortable or happy about playing anything. The boy who was crying was asking to see his parents. I don't know if the caregivers even heard him. 5) I stupidly left both of my kids in there for about 45 minutes and when we picked them up the place was still so chaotic we never went back. 6) we NEEDED this cruise to play but also to relax a bit. We didn't relax at all except for the one hour we had massages booked and our older daughters took care of the kids. We were counting on getting some relief from the kids and them having some fun organized activities, but that did not happen. 7) I complained to the Adventure Ocean manager by phone on the 3rd day, hoping that there was possibly some other program for kids who are sensitive, but nope. The only thing she said was that we could be let in the back door so the overstimulating arcade could be avoided. And she said that on port days the children's program has fewer kids. We took our kids out to enjoy islands on port days! So that's not helpful. We ended up having a very stressful experience on board. I am writing to let others know that at least on this ship, they don't have any sort of accommodations for special needs kids. And secondly, to have an adult to child ratio of 1:25 doesn’t even adequately meet the needs of typical children, in my opinion and from what I observed with my own eyes that day. My kids refused to go back there to try another day and they are kids who usually are game for any kind of adventure and fun. If I had even been told that the ratio was 1:25 we would have gone ahead and paid the extra to go on a Disney Cruise for fewer days. It is dangerous even to have ratios that high. After writing a letter to RCI, I received a phone call from someone who said they read my letter, thanked me for my feedback and suggestions, and have a nice day. Disappointing response for sure. At the very least, they need to have it posted where parents are able to see on their website when shopping for a cruise, that their ratio is 1:25. That information should not be impossible to learn until boarding the ship. Read Less
3 Helpful Votes
Sail Date: March 2018
Wow, the phrase: "You Have Got to be Kidding" came out a lot. This was our first RC cruise and didn't know what to expect. For starters, the RC website was cumbersome to use, having to log in multiple times on one ... Read More
Wow, the phrase: "You Have Got to be Kidding" came out a lot. This was our first RC cruise and didn't know what to expect. For starters, the RC website was cumbersome to use, having to log in multiple times on one session was annoying. I uploaded id photos a number of times and looks like they finally were accepted, only to have our pictures taken again at check-in. We really liked the touch-screen maps on the ship, they were helpful. I wish they had rolled out the app for all of their ships, it's a great feature on the Carnival ships. The major disappointment was the food we received in the dining room, breakfast, lunch, and dinner. Our dinner table mates, who have taken RC before, also mentioned the food was bland and not up to their usual standards. Breakfast on the first sea day, the buffet/a-la-carte was new to us and we did the a-la-carte. the server gave my wife a hard time, because she ordered things that could be obtained from the buffet, why have a menu? We're on a nice cruise and didn't want to deal with a server giving us attitude, we can get that at home. She was giving others a hard time too. The first three dinners the food was BLAND at best (color, taste, texture), we expected to be blown away by the food. A highlight was the Cafe Promenade, it was quick and everything but the pizza was good. Though we only ate lunch in the dining room once, it was equally sad. It wasn't until the fourth night that we actually got a good meal, we got in late due to recuperating from a shore excursion, so we did the my time dining and got a great serving team. Karl helped us order off menu and we got the Indian vegetarian meal that the crew gets. It was the bomb and ordered the Indian vegetarian the rest of the trip (definitely not bland). The fitness center was great, one downside was if you showed up at 6:00 am, you couldn't get a locker until 7:30. Also, there wasn't any water to take to-go. Had to go, all sweaty, to the Cafe Promenade on deck 5 to get a glass of water. Also enjoyed the skating show and the piano bar. We were very pleased about the clientele, especially since it was spring break. we appreciated the way the ship manages children's entertainment, it was much better than expected. The food and food service really put us off, there was A LOT to like about the ship, but the dining room experience was a huge disappointment. Read Less
6 Helpful Votes
Sail Date: April 2017
Think twice Most times the distances are too long, to reach destinations that don't offer what is expected. For instance, they promote a unique snorkling experience, according to the Concierges its one of the best in the ... Read More
Think twice Most times the distances are too long, to reach destinations that don't offer what is expected. For instance, they promote a unique snorkling experience, according to the Concierges its one of the best in the Caribbean, and what you actually get is a dead reef in Antigua. In Santa Lucia, there was a 90 minute trip to get to the start of the Pitons, suposedly a hot spring experience. But it doen't really go beyond 3 small - human made pools that don't really fit all the guests. The experience in the main dinning hall was very good. The Chop Grille was dissapointing and had not so good meat quality. The wine offering within the ship was lacking overall. The Buffet restaurant got better over the last days of the cruise. It very important to keep all this in mind if you are thinking in do this itinerary Read Less
2 Helpful Votes
Sail Date: March 2017
My husband and I were excited to visit Aruba, Bonaire, & Curacao. While we have been scuba diving on numerous occasions in the Caribbean, we had never visited the Netherland Antilles. We are both certified PADI divers and both have ... Read More
My husband and I were excited to visit Aruba, Bonaire, & Curacao. While we have been scuba diving on numerous occasions in the Caribbean, we had never visited the Netherland Antilles. We are both certified PADI divers and both have over 1000 logged dives each. While my husband has more expertise in equipment repair & calibration, my experience is as both an IDC Staff Instructor & in Open Water Certifications in Monterey, California. As a side note, my husband was certified to use Enriched Air with PADI in 2012 & I have been certified to teach Enriched Air classes with PADI since 1999. We booked 2 tank boat dives, with Nitrox, on 4 different shore excursions. It was not to be. #1 Your C-cards don't matter. We showed our cards to both the PADI shop onboard & each & every shore operator - as required prior to diving. Each shore operator had a different set of rules. 1st stop: "We don't allow cruise ship divers from to use Nitrox. They get confused. That's the agreement we have with Royal Caribbean." Yet all the other shore operators had no problem with renting us Nitrox tanks. #2 Royal Caribbean makes other arbitrary restrictions. "Max. Depth is 18 meters." Yet different shore operators had different rules. For example: "45 feet for 45 minutes, both dives." #3 Undisclosed limits & conditions of advertisements. Wind was significant in 2 locations. 30 to 35 knots. One operator takes us out (as we had booked) on a 2 tank boat dive. It was a bit choppy, but we're from California. Think: Monastery Beach. So, wind to us was not a factor. Another operator doesn't TELL us that we GOT 2 shore dives, until it was too late to do anything about the change of plans. It was a 20-25 minute bus ride from the ship to the staging area, then a short walk to the dive shop & beach entry. After we arrive, we are then told "too bad it's so windy." We had booked boat dives. #4 No notice, choice, or refund. We were not notified of the changes, given an opportunity to do something else, or even offered a refund for the arbitrary changes. #5 Rental equipment. Our gear did not arrive to our room until late the following morning from our initial embarkation. Too late for us to make the 8am meeting time for our 1st dive. We were at the front desk & the shore excursion desk numerous times the night before, as well as the following morning. Looking for our luggage, as well as telling them we cannot dive without our gear. RC refused to refund our money. Their answer: "You can use rental gear." Excuse me?? We did not bring thousands of dollars of our personal gear (Zeagle BCD's, Regulators, Gauges, Computers, Masks, Fins, Booties, Snorkels, Shortie Wetsuits, Flashlights, Save a Dive Kit, Nitrox Analyzer, etc....) to use RENTAL equipment. The food was OK, not spectacular, but OK. We even tried the Chef's Table & Chop's. Better, but again, not spectacular. The evening shows were great. Especially love the dancers. The staff in the serving areas were wonderful. Our room steward was fabulous. However, the general policies of Royal Caribbean made it impossible for us to enjoy our primary goal: scuba diving. To summarize: We will NEVER cruise with Royal Caribbean again. Read Less
Sail Date: November 2016
This was my second cruise in Australia, this cruise was the worst one I've been on. A few positives, 1. Some of the guest shows were very good.2. Restaurant staff were good. That is where it begins and ends. Room service was ... Read More
This was my second cruise in Australia, this cruise was the worst one I've been on. A few positives, 1. Some of the guest shows were very good.2. Restaurant staff were good. That is where it begins and ends. Room service was appalling, food on the ship was good for the first two days and downhill from there with the exception of the specialty restaurants. Our room with balcony while in a good position was very average. Many of the guests I spoke with were of the same opinion. Most of the staff appeared very unhappy and the managers were argumentative, access cards to rooms failed often , the hard sell was constant and at times we were completely ripped off, a packet of chips cost almost $15.00au!!! I could go on and on. My advice is too avoid the this ship, this trip has put me off ever doing an Australian cruise again . Read Less
1 Helpful Vote
Sail Date: March 2019
We chose this cruise due to date "spring break" and location. It was my son, 13yo and me traveling alone. We wanted something close to home and a chose a cruise since we wanted to stick to a pre-set budget so we pre-paid all ... Read More
We chose this cruise due to date "spring break" and location. It was my son, 13yo and me traveling alone. We wanted something close to home and a chose a cruise since we wanted to stick to a pre-set budget so we pre-paid all our gratuities, excursions etc. We had a few ship sailing options from Miami and Ft Lauderdale in the end we chose this ship because the itinerary was more interesting for my son and it was right on budget. We had no issues with arrival/departure or baggage delivery as we were local and had carry-on bags. We checked-in later in the day somewhere around 3pm so our cabin was also ready upon arrival. DINING- After unpacking and ensuring everything was ok in the cabin we headed out to the PROMENADE CAFE where we had an afternoon snack daily. They had a nice variety of food choices daily. The wait times here varied based on time of day, but was fast moving and fortunately we never had an issue finding seats (time of day we went, I guess). The only critical feedback is that the bussing was slow and there was no area for one to self bus thus giving an unkempt look and presenting issues with seating. COFEE BAR - Adjacent to Promenade Cafe - wait times can vary, busier during morning hours. Service was good and coffee was good. I recommend buying the Coffee Pass which allows you up to 15 premium selections throughout the sailings (note; Fraps count as 1). MAIN DINING ROOM - This is my pet peeve. We booked this cruise in advance, as I stated just my son and I traveling, we confirmed MAIN Dining 8pm and Table of 6 - we wanted to meet and socialize with other cruisers. First evening on our way to dining room we come to find out that we now have MY TIME DINING When did this change? Why weren't we told? Everything, all of my documents, which I had with me, even at time of online check-in when I verified dining again we showed dining noted as Main Dining 8pm Table of 6. So here we are 1st night, having to make a tedious long line for dinner, we are finally seated near 9pm and in a Table for 2 - this is all they can give us they said. The waiter Brian, not great, mediocre. The assistant waiter, Charmaine, was graciously charming and all smiles, happy to serve, she made up for what Brian lacked. After our first nights dinner we spoke to the Maitre'D to discuss our dining mishap, he was not able or willing to honor my confirmed dining preferences, all he could do was book us reservations for 8:15pm the remaining of the week for the same TABLE OF 2. Next day, I went to guest services to see about getting this changed, and again they said there was nothing they could do. So please be ware, and when you check-in at the Pier immediately review your SEA PASS for dining accuracy, unfortunately, I failed to do that, lesson learned! To make matters worse, Charmaine, unfortunately, was sick most of the week so we were left with back-up assistant waiters and the boring Brian who it seemed was always rushing about, we were fortunate to get her back on our last night. We made the best of dining, and friended our neighboring tables of 2, together we had an informal table of 6, ha! It is however funny and sad, that each evenings conversation included a discussion of the "service" mood for the evening. The first parties would warn the others of what to expect. All of us also felt rushed at dining. As the evenings went on, I connected the dots and associated this "rushed" sensation to the MY TIME DINING, of course it makes sense, you have tables coming in (of all sizes) at all times, the wait staff is going crazy and unfortunately not able to give their full attention equally to all, or is it that the quiet, bashful table of 2's get lost amongst the bigger and louder parties? That said, I don't recommend My Time Dining to anyone, instead, on the nights you need flexibility visit the WINDJAMMER CAFE, here we found the service and the food options EXCEPTIONAL, even at peak morning hours. Oh before I forget, food quality in the Main Dining room was as expected it was good with great variety from night-to-night. SHIP - Overall it was fine. Few things I would like to mention. The running deck is on the main pool deck, if you are a runner you need to come out here early when not crowded or go and use deck 4. Seriously why do cruise lines always do that? Place the running deck on the most crowded deck and often times windier deck too. The gym was very good. I used it daily. The equipment was in good condition and gym goers wiped after themselves and re-racked weights. I didn't partake in classes, but I did use the treadmills, ellipticals, rowers, free weights and some machines. I didn't visit the casino or bars or shops, so cannot speak to them. Pool/Towels - In my opinion they should have more than 1 towel station, it is located on the main pool deck in a very crowded area. If you are lounging in the upper decks you need to go down 2-decks to get/return towel. Another station, even if only part of day, would I think benefit cruisers. ACTIVITIES- FREE Recreation on board was fun, there was putt-putt, ping-pong, sports deck, rock climbing & slides. With regards to the sports deck and ping-pong, there are lots of hoarders that will take the ball and keep it for a very long time, we only got to use the basketball 10-minutes before the teenagers ran us off the court to play a double court game. For ping pong we often had to wait 30+ minutes to get a table as the unsupervised kids would just keep playing and other kids would keep joining. I think that RCCL can do much better, maybe require guests to check-out the SPORTS equipment and provide a sign-up sheet this way EVERYONE has a chance. I can tell you when my family had the ping-pong table we would play one-game and then share with any other family waiting. We would play one game, they would play one game, then winners would play each other. I didn't see enough of that, very disappointing. The slides were fun, I would go later in the day when the wait time had dropped off. We did not partake in rock climbing, when I remembered it was there, it was too late they were closing up and it was last day of sailing. We did not partake in surfing as that involved an additional fee and well we live in Florida and travel to Southern California yearly. TEEN PROGRAM - I was looking forward to this, but was disappointed. My son is shy, he is an only child, quick to make friends with Adults but with other kids he needs a little more time, so the couple of times I did get him to the Optix lounge there was no one there. It seems that most of the teen activities are un-supervised, there was a calendar of events but not too much explanation of what the events were, so when we went around to inquire no one could help us. The other teens seemed to be traveling with large families and groups so they had the advantage, I really recommend that cruise lines maybe offer SINGLE FAMILIES or FAMILIES in general a couple of social meet/greet nights, they do this for target markets which included the older teens 18-21, Adult Single Cruises, LGBTG and others. TRIVIAS and misc activities were fun but some hosts were better than others. Seriously if you have a Harry Potter Trivia make sure the person running the show has seen the movies and knows how to pronounce the questions. CABIN- We booked the lowest inside cabin available at the time and I was very happy with our cabin and our service. We were assigned a cabin on deck 6 overlooking the promenade. Our cabin attendant was friendly and brought us ice daily. We unfortunately only received a cabin towel animal on the last night :-( EXCURSIONS- We pre-booked our excursions, they were as to be expected. The tour providers were all great and kept to schedule. The only feedback here was the towel service. You have to get your towel before leaving and it wasn't clearly communicated how/where. Additionally it was different every day, wouldn't it be simplest to have teams dispatching towels in the same place every day? The last stop was the best organized where they handed out the towels right on the pier after getting off the ship. ON BOARD COMMUNICATION AND APP- I downloaded the app, have used similar on other cruise lines, I thought this would enable me to communicate with my son during the cruise, it does not!!! There was no way for him to download it too unless he had an e-mail account and additionally there wasn't a feature to communicate with your cabin mates and/or other friends on board. People, you don't have WIFI on board, how else can you communicate with your family and children? Yes you can purchase wifi- but why, we wanted to, and needed to disconnect. I saw other families using walkie-talkie type of devices, wish I would have known, now you know. Also the app didn't show any of the TEEN or KID CLUB options, so again, very hard to know what was going on in those areas. The app also defaulted to "recommended" every time I had to go and select to "see all" you can also filter by type of activity (e.g. Dining, Entertainment). ENTERTAINMENT - mediocre. Not impressed, the only hi-light was a comedian on board and a comedian/musician. Read Less
Sail Date: May 2018
Chosen for port of Embarkation and cost. Unfortunately, with everyone telling me how great cruises are, etc. It set a level of expectation that I didn't feel was met. The soups were too salty, the Omelette station was too slow, ... Read More
Chosen for port of Embarkation and cost. Unfortunately, with everyone telling me how great cruises are, etc. It set a level of expectation that I didn't feel was met. The soups were too salty, the Omelette station was too slow, worse since there were two people preparing them and then oiling the pan AND spraying it. The Cafe Promenade which catered to the out of hours dining rooms featured pizza, tea sandwiches and salads. But Ni's winning smile was worth the trip. The schedule should have been given for the entire length of the cruise instead of daily. It would help you plan your itinerary better when there was an overlap, which forced you to sometimes make the wrong decision if you didn't think you'd get a second opportunity, It seemed kind of silly that the photography gallery was inaccessible when the cash registers weren't open. It's obviously for upselling purposes but if I could have the opportunity to review my images on MY time I might have purchased more, I hate being rushed. The drink and wi-fi sales the last two days were last minute marketing gimmicks which was a waste of time. It might help those of us who don't drink enough to justify a drink package, especially if your partner doesn't drink. Read Less
3 Helpful Votes
Sail Date: March 2018
I hope that this experience is not an indication of the standard service that the Royal Caribbean brand will now be providing. Check in was a nightmare. New policies about who can and can't check in are in effect and not ... Read More
I hope that this experience is not an indication of the standard service that the Royal Caribbean brand will now be providing. Check in was a nightmare. New policies about who can and can't check in are in effect and not communicated. If traveling with a minor in a separate cabin if they do not ajoin and the adult in the room with the minor has not checked in, you have to wait until they do check in before the minor can check in despite traveling. Of course the flight of the adult was delayed but luckily we were able to switch the minor to a different room to at least get her aboard the ship then switched her back after the adult arrived. If we knew having adjoining rooms would have satisfied this then we would have booked those room types or traveled all together. This was the slowest and worst check in I have ever experienced. Waiting for the elevator just to get to the room was totally ridiculous. Cabins...we had cabins were on decks 7 and 8 midship. Outside balconies and interior rooms with a view of the decks below. The rooms were nice and our stateroom attendant Damain was great! And very attentive. Rooms availability upon boarding was a big plus. Not having to wait around in the Windjammer with carry on luggage and backpacks was really nice. Dinner...dispite linking all of our reservations for 8:30 dinner the dining room was totally clueless that our group of 19 wanted to be seated together or even next to each other. And we couldn't be seated until 9pm and didn't get food until almost 10pm. Dinner seating got better in the main dining room as the cruise progressed but by then we found alternatives. Two dinner dining highlights were the Murder Mystery Dinner at Giovanni's Table courtesy of our waiter Mohammed and dinner on day 5 at Chops Grill made amazing by our waiter Igor! But on the last night of the cruise 6 other members of our parry went to Chops and sat for 40 minutes with no service at all. After they walked the host and maitre'd apologized and offered to comp the meal if they came back in but the experience was already ruined and they went to the main dining room at our regular dining time. Windjammer...Breakfast...as to be expected getting a table on sea days was an exercise in patience and restraint but the Adventure of the Seas offered room service which we opted to get on the second sea day to avoid the issues we had on the first all day at sea. The food arrived within the time window but the order form says indicate the amount of food you wish to order. This is where things get lost in translation...we wanted 4 pancakes but what we got was 4 orders of pancakes. We wanted 3 scrambled eggs but what we got was three orders of 2 scrambled eggs. The bacon had the number 3 beside it so we ordered 2 orders expecting 6 bacon strips we got a pile of bacon on each of the three orders of eggs. The order form is definitely needs to be clarified. Excursions...we had 4 originally then one was canceled days before we set sail. No issue because we were refunded the money. BUT when our excursion tickets were delivered we were missing some and others had different times so we had to change all the time to make sure the group stayed together. The excursions we picked overall were fun but the Helmut Dive in Aruba was great but if we had known that this was an activity island after paying for the most expensive activity we would have liked to stay longer to enjoy the entire facility. As it was we left late because we were waiting for 1 person who didn't show up, the ferry wasn't there by the time we arrived or departed so we lost an hour of our onsite excursion time easily which was disappointing. The Amazing Race excursion in St. Maarten was a little hectic. They suggested that we have 10 to 12 people on each team which did not work well. Our team consisted of people who did the excursion before with teams of four people and they preferred that experience over this one. However after that we relaxed on the beach and went jet skiing which was great. Kids Club/Teen Club We had an 11 year old (her fourth cruise) and 12 year old (first time cruiser) with us and usually Kids Club is the highlight of the cruise. But not this year. Everytime they went to the Teen Club for an activity that was on the schedule there was no one in the area. The girls were so disappointed that they gave up going to the club. Guest Services...I was on a line either at Guest Services or Shore Excursions 4 times the first day. After that, I was at Guest Services at least twice a day every day for the entire cruise. Pools...small and jammed packed. If you didn't get a spot by 9am then your weren't going to get a spot until 5pm when the 6pm diners left to get ready for dinner. Bars....service at all the bars was meh! Most of us had the ultimate beverage package but the drink of the day was NOT included ...um so the all included package was not really ALL inclusive. We were also disappointed that there was no "happy hour" like we experienced on the Anthem. Entertainment..if there was something interesting and actually occurring for the teens durning the time the "adult only" activities was going on then maybe the adult activities wouldn't have had so many kids in the audience or as participants. The Blue Moon Bar/night club was fun but the 80's party was more like a 80's, 90's and 2000's party. And the music was defininately repeated on other nights despite the theme so it was kind of one note. The silent party was interesting and fun but that was one hour at night twice during the sailing. Where were the shows or comedians for the late dining crowd? It felt like there were limited options once the 8:30pm dinner session was over. 10pm no shows or entertainment only a deejay or live band in the middle of a set. On the last night durnign the farewell show they was a comedian who did an adult show later on that evening but one show on the last night of the cruise was too little too late. The cupcake decoration class was cute but not well advertised. We stumbled across it. In general the onboard activities seem to be scarce. There were two formal nights, an 80's party and white party which if we would have known about prior to getting on board we would have packed clothes to attend the events. Overall this year's family trip with 20 of us was fun and we enjoyed ourselves but this experience with Royal Caribbean was far below our expectations for the brand. We will stick to all inclusive resorts that are used to larger parties when we travel with more than 6 people. Or maybe we will try the larger ships. Read Less
Sail Date: March 2018
We wanted to do the southern Caribbean especially the island of Bonaire. Boarding was fast however the photos uploaded did not load to their system. Also we were unable to sign the waivers online like previously. Very annoying. The room ... Read More
We wanted to do the southern Caribbean especially the island of Bonaire. Boarding was fast however the photos uploaded did not load to their system. Also we were unable to sign the waivers online like previously. Very annoying. The room was normal and nothing special. The dining room menu had many items repeating night to night. Shrimp cocktail and no sugar added apple pie and several other items recurred nightly. The food temperature was also slightly above warm. The Windjammer had a huge selection and the same items appeared everymorning. Always a strawberry smoothie no other flavors, same granola with apple and yogurt. No variation. Did not offer Tomato juice had to ask for it. Then at the pool bar is limited for alcoholic drinks. They no longer use island Oasis drink mix but rather use cream and ice and flavoring from another company. They have a limited menu and would appreciate a large list of frozen drinks / island drinks. The drink of the day is also on the weak side. Entertainment was ok. Casino was smokey. It was decent but nothing at all exceptional. Read Less
1 Helpful Vote
Sail Date: March 2018
We wanted the Southern Caribbean route and were extremely pleased with our ports of call. We did not book our excursions through RC and we were very pleased with all of them. The Adventure of the Seas is a beautiful well maintained ship, ... Read More
We wanted the Southern Caribbean route and were extremely pleased with our ports of call. We did not book our excursions through RC and we were very pleased with all of them. The Adventure of the Seas is a beautiful well maintained ship, staff was attentive, activities were good. For the most part our experience was excellent. Our only complaint is that the food was extremely disappointing, bland tasting, lacking in presentation. The scrambled eggs in the Windjammer at breakfast looked slimey and only semi-cooked. Everything else was good at breakfast. I had eggs benedict in the dining room for breakfast once and they were almost inedible. Lunch and snacks in the Windjammer were good. Dinners in the dining room were disappointing. Not a lot of choice, very bland tasting. Appetizers were overall quite good, main course and dessert not so good. We have cruised with RC in the past and love it so you can imagine that we were very surprised how disappointing the food was. Read Less
1 Helpful Vote
Sail Date: November 2017
Love the ship decorated for the holidays and the crew are always wonderful. Shows weren’t up to RCCL standard they were too loud and just plain boring There were hardly any guests in the theater so that explains how loud it was ... Read More
Love the ship decorated for the holidays and the crew are always wonderful. Shows weren’t up to RCCL standard they were too loud and just plain boring There were hardly any guests in the theater so that explains how loud it was there wasn’t anything to buffer the noise. The Platters were ok for a copy cat band. The original Platters would have been in wheel chair or walkers. the food was blah with no imagination at all. Had to go to the market and buy some spices Same old trivia the belly flop the sexy man the love and marriage and the quest. No new movies they are playing Smurf or the tv are on reruns from days gone past We did a beach day in Aruba and Bonaire. I would skip Curacao downtown as the boat people from Venezuela have really taken a tole on the city. Curacao was dirty and most store closed as it was Sunday. That is to be expected Read Less
6 Helpful Votes
Sail Date: April 2017
We chose this ship and cruise for our Granddaughter's first cruise with us. The Adventure Of The Seas was newer and larger than the Carnival ship with a similar itinerary. We knew the room, a Balcony cabin, would be small, but we ... Read More
We chose this ship and cruise for our Granddaughter's first cruise with us. The Adventure Of The Seas was newer and larger than the Carnival ship with a similar itinerary. We knew the room, a Balcony cabin, would be small, but we could work with that. The cabin layout was far better than the design on the Allure of the Seas, which we were on last June. The bathroom was still tiny, and the shower did not allow us to bend and wash our legs well, but, again, better than the Allure. The positives included the Royal Promenade area, with bars, shops, a cafe, a Starbucks, and a Ben & Jerry's, as well as a guest services and an excursion desk. Our dining room waiter and assistant waiter were wonderful (Kingsley & Neeman), and the big band was terrific. The pool area is beautiful, the buffet has 8 hand washing areas at the entry, and the maintenance and cleaning are continuous and efficient. The negatives, from major to minor, include really bad breakfasts, and, overall, poor quality food everywhere. There is no food at the pools, or anywhere near them. The buffet is set up with the typical pool food all the way in the back, with hot dogs and hamburgers thrown in a pan to keep warm, no grill to melt cheese, and the vegetables, like lettuce, tomato, pickles, and onion, tossed into food trays near them. You get your own. Johnny Rockets would be an alternative, except that it's 2 floors up and buried between the teen club and the mini golf course, and it is not part of the free food. Another issue is the wired hours the various venues around the ship offer. Only the Cafe serves 24/7, and they are very limited. The bars are open at varied hours, and the "Sports Bar" has only ESPN1 & ESPN2, SO very little sports on tv. Overall, it was hard, at various times, to buy a drink, get food, or find something to do. Even the soft serve was often closed or didn't work. This was, in all probability, our last Royal Caribbean cruise. Read Less
10 Helpful Votes
Sail Date: December 2016
My wife and I were trying to decide where to go for a Caribbean vacation; I voted for an all-inclusive resort, my wife wanted to go on a cruise. So, off we went on a cruise (I lost the vote 1-1; perhaps interference from Russia in the ... Read More
My wife and I were trying to decide where to go for a Caribbean vacation; I voted for an all-inclusive resort, my wife wanted to go on a cruise. So, off we went on a cruise (I lost the vote 1-1; perhaps interference from Russia in the voting process). We (my wife), chose Adventure of the Seas. I read the reviews; mostly bad--bad food, bad service, and the condition of the ship was shabby (since the refurbishment was not complete). Needless to say, I went in with a bad attitude. However, I was pleasantly surprised. The ship was clean and in good shape. The food was pretty good, and the service was also quite good. The ship was in fine shape; not shabby, run down, or dirty at all. Our state room was very spartan. Granted, we kinda' slummed it in a lower end stateroom (2290), and got what we paid for. The room was of adequate size, although I found the bed a bit firm for my tastes. The fixtures were very institutional (plastic sink and toilet. It was a very small spray shower). There was adequate storage space. I would have liked an electrical outlet near the bed to charge my phone overnight where it would also be nearby. My wife was impressed by the vanity and mirror; she remarked that it was very good lighting to apply her makeup. In short, I wasn't exactly disappointed in the room considering we went on the cheap. We got what we paid for. We ate basically two meals a day; breakfast in the buffet, and dinner in the MDR. The breakfast selection was the same every day; eggs (scrambled, and an omelet station; usually with a long line), meats (bacon, ham and sausage), biscuits and gravy and other breads, pancakes, waffles (pre-made), fruits, and pastries. I usually stuck to scrambled eggs, ham, and corned beef hash (I'm a protein freak). These were just OK; nothing bad, nothing great. The pastries were usually dry. The MDR was pretty good. The first night we were served 'filet mignon'. I use the quotes because I'm not sure it was actually filet mignon. It was dry and flavorless, and square shaped (?). I've never seen square filet. It was bad. I thought this was quality of meal is what I was in store for the rest of the week. I was pleasantly surprised. The food was generally good; I had osso bucco, pasta, and chicken (I stayed away from the steak. I'm a steak snob, and know they couldn't possibly meet my meat expectations). The desserts were pretty good too; loooooved the sticky bread pudding. We're not drinkers, so I couldn't comment on the wines. Sorry. And to work off the meals, I went to the gym regularly. The gym was fine. It seemed of adequate size, and with a decent amount of equipment that's in good shape. If there was any complaint it was the number of kids playing around with the equipment (it's supposed to be a 16 and older policy. It's loosely enforced). The gym is located at the front of the ship, with a nice view. They could position the TV sets better, however. The itinerary; eh....it's the Caribbean. You're basically going from one beach to the next. The one complaint I would have is the short time in port; we left at 4:00-4:30 each day. It felt like we were always rushed in port. We did do a few cool things. In Barbados we did a submarine excursion. That was cool. We went down 150 feet to explore a shipwreck and reef. This was packaged with a 2.5 hour land tour. BOOOOORING!!!! If you choose to do this, see if you can bug out of the land tour. The other cool thing we did was in St. Maarten. We went to Maho beach, which is beautiful. And, it is right next to the airport. The planes upon landing fly just overhead. It's a really cool experience watching those planes come in so close. Embarkation took an hour. Too long. It was somewhat my fault for not completing some of the paperwork ahead of time (but this took only an extra 10-15 minutes). Our luggage ended up in our room by about 4PM. Disembarkation was a breeze. I was prepared for up to two hours to get off the ship and through customs. It actually took about 20 minutes (maybe a bit too lax at the customs check. The agent let us through practically with a wink and a nod). The entertainment was fine. I'm not much for the entertainment thing. The ship's company did fine; I was neither overwhelmed, nor underwhelmed by them. The ice show is interesting, but it's not really my thing. The juggler was very good; good stage presence and rapport with the audience. On one night was a comic act; "Two Funny Guys". They were brothers from Argentina. They weren't bad, except for the last 10 minutes of their act. The do some kind of martial arts thing with these ropes. I didn't get it. In all, I did have a good time on the cruise after all (please don't tell my wife. I protested and pouted the whole time so as to save face). I felt the cruise overall met, or exceeded expectations (largely due to the poor reviews I had read previous). Read Less
5 Helpful Votes
Sail Date: March 2016
We booked our cruise exactly a year before we sailed, getting us $200 onboard credit as advertised (or so we thought). We got connecting balcony cabins (we traveled with two kids and two adults) on the eighth floor and requested the 8:30 ... Read More
We booked our cruise exactly a year before we sailed, getting us $200 onboard credit as advertised (or so we thought). We got connecting balcony cabins (we traveled with two kids and two adults) on the eighth floor and requested the 8:30 dining and a table for 4 at the time of booking. We also bought beverage package for ourselves. Online check-in gave us a hard time because we had two separate reservations (you cannot book two cabins at the same time and you have to call to link the reservations). Overall, anything besides the homepage on RCCL's website looks outdated. I got a text from RCCL four days before sailing: Important Notice Regarding Your Upcoming Royal Caribbean International Sailing Hello, this is Royal Caribbean International with important information regarding your upcoming cruise. The CDC has issued a travel alert regarding the Zika virus for certain countries, which may be included in your cruise itinerary. To learn more about the Zika virus, please visit the CDC's website. For travel-related concerns, please visit http://www.royalcaribbean.com/contentPage.do?pagename=royal_caribbean_security_guide or contact us or your travel agent. It was not at all helpful that they sent this to us four days before sailing, even though we already had enough information on this topic. RCI uses Pan-American Pier in San Juan. This port is only used for embarkation and has no amenities. As soon as we arrived at the pier, we were rushed out of our taxi and onto the sidewalk. Embarkation was very disorganized. First, you have to wait in one line to drop your checked bags off. You give them your bags and they literally throw them in the back of a truck. After you drop off your bags, you have to go all the way back to the start and wait on line to get inside the embarkation building. We were traveling with an elderly person who had a hard time walking, so we requested a wheelchair. THEY HAD NONE LEFT! However, we were allowed to use the expedited line. Once we got inside the building, things moved faster and we were able to get on the ship easily. We did NOT have a good first impression of this cabin. Both of our sinks would not drain. The desk and other areas were banged up and the safe looked like something exploded on the outside of it because half of the numbers were burnt off and didn't work. The safe did not function properly and the front desk disregarded us. The air conditioner didn't work properly either. On a side note, the balconies are metal, not glass. Overall, the cabin looked very worn out. They fixed our sink after us waiting hours because the plumbers were working on a 200+ toilet jam. The air conditioner was also fixed easily. Our cabin stewardess was nice, but unprofessional. We walked off the ship without even knowing her name because she never wore a name tag. She came in our room while our air conditioner and left towels for us. She never serviced our room that night. We visited our dining room (Strauss, Deck 4) to check the table we had been given (decks 3 and 4 are set dining, deck five is MyTime dining). It was a table for eight, and that is what they said we requested. I was furious because this was a very special cruise and we requested a table for four a year ago. Thankfully, we recieved a letter later that night informing us that they switched us to a table for four. Our table was in between two bussing stations and my chair got hit every night by a food cart. The food portions were very small and the food quality was subpar. The menu lacked options and the chefs gave us a hard time about anything (our waiter was very nice, though). A few real examples: "Can I get a bigger soup?" "Uh, that would be hard for the chefs. I can order you two if you want." "Can I get this as an appetizer, possibly in a smaller portion?" "No, you would have to order that as a dinner." Their desserts weren't good either. Their idea of Baked Alaska was ice cream in a dish covered with baked egg whites. I got Ben and Jerry's almost every night I felt like having dessert. Windjammer was AWFUL (Island Grill included). Everything tasted so terrible that my breakfast and lunch every day ended up being bread. I even tried the omelette station, but the eggs were so runny that I thought it was American cheese. Nope. I tried breakfast in the main dining room, but it matched the quality of the Windjammer food, yet it had better service. My only good regular lunch was in the main dining room. Sadly, they only had it on sea days and there was only one sea day. Johnny Rockets and Giovanni's Table were spectacular compared to the other venues. No suprise they both carry a cover charge. The bartenders were rude and ignored anyone they didn't feel like serving, which included me and my whole party. Our beverage package advertised Evian water and Perrier sparkling water, but we instead got brands we never heard of. Guest Services agreed with the bartenders. Speaking of Guest Services, they decided to give us $100 less than the onboard credit we were offered and basically told us it was our fault. I was furious. We only went to one show, a comedy hypnosis show. It was great, and the only reason I am giving this category less than it deserves is because they showed movies in the theater a few nights instead of a show, even though there is a dedicated screening room and a movie screen at the pool. The only enrichment activities were trivias, and I wasn't that impressed with them because you could barely understand the host. Rock climbing and ice skating were great, and so was mini-golf and other sports activites. The rock wall was hot, though. We did not do shore excursions. Port times were good. St. Thomas- Good shopping and great beaches. St. Croix- Beaches and shopping were the worst out of all the islands. Unpopular island. Antigua- Nice beaches and average shopping, but taxi drivers harass you. St. Lucia- Best beaches and best shopping. Grenada- Subpar shopping and average beaches (overpriced), although much better than St. Croix. Disembarkation was the worst. We had to wait an "unknown amount of time" in line to get off the ship because customs were full. It ended up being about a half hour. Customs moved like lightning and so did obtaining our bags, so I don't know what the hold up was for. Overall, this was overpriced (we had better experiences for less on Carnival). If you are looking at a Freedom Class ship of RCCL, go with Norwegian (Jewel class+) if you want basically the same activities (no ice skating, but they have bowling) and a great overall cruise experience. The downside is that their cabins are tiny, so if you want bigger cabins and great food, go with Celebrity. Read Less
1 Helpful Vote
Sail Date: April 2015
The Adventure is an odd boat within the Royal family. Never mind the fact that balconies are merely a partial window cutout of the steel side but the pace of things on the ship (including staff) moves way slower than other ships in the ... Read More
The Adventure is an odd boat within the Royal family. Never mind the fact that balconies are merely a partial window cutout of the steel side but the pace of things on the ship (including staff) moves way slower than other ships in the company portfolio. Arrival – What a nightmare. The station in San Juan is a free-for-all trying to get on the ship. No employees are directing people. There’s a line if you want to give bags to the porters but you can’t hand them one directly upon getting out of your vehicle. There’s a different line if you don’t have bags. Once you clear that hurdle you proceed to the various lines for getting your seapass card. Again, no one directing nor helping people inside the terminal. When you get to the front of the line there’s again no rhyme or reason why someone is shown an agent to begin check-in. My agent didn’t explain anything about the early schedule of events on the ship nor when rooms would be ready. I was left on my own to find the ship and figure things out. F-. Room 7340 – beware, this cabin vibrates nonstop. If you’re sensitive to that type of movement avoid this room like the plague. I’ll post a video on youtube (https://youtu.be/ryq3lcMRKJw) so you can see yourself how badly this room vibrates. In general the rooms are freshly painted. They have a tropical feel now in their color scheme. New flatscreen tv’s are nice. Bathrooms are typical for Royal. Beds in the cabin were quite firm, bordering on rock hard. After 6 days I woke with some stiffness in my back. I didn't understand why in the world they went backwards with the balconies (picture windows cut out of the side of the ship vs. full glass walls). Also, balconies are lined in this cork-like product that'd flake off when you moved a chair. Just bizarre. C. Food was pretty darn good on the ship. Windjammer had some of the most delicious food I’ve had in some time. The kitchen staff seemed to keep items changing each day. Some nights you could get cooked to order pasta or mini sliders. The final night the kitchen staff even came around offering passengers fresh chocolate covered strawberries as they wished us a safe trip home. In the main dining room the menus have recently changed. I don’t know if it’s because of the distance from the continental US but things like scallops have been removed and replaced with escargot nightly. The new items seemed to have a little bit of spice which is a welcome treat compared to some of the bland dishes of the past. Overall food on this boat was outstanding. A+ Staff – perhaps it’s just inherent from the San Juan location but employees just move way slower here, like they’re stuck on Island Time (they’ll get to it eventually). Everyone is friendly enough and work to make your experience a good one just don’t expect the same pace of staff on other ships. A- Ports - on my sailing we did St Thomas, St Kitts, Aruba, Curacao. High praise to whoever decided to allow for a 10pm departure from Aruba. Given how close the islands are overall I wish they done the same for the other islands (after all the boat only took a top speed of 14 knots during the trip). If you can, take a sailing to Aruba or Curacao. Amazing beaches and quite friendly locals. Never once did I feel in danger like I have in Jamaica. In Aruba and Curacao I rented a car and had no problems getting around the islands as they obey US driving rules - just don't make a right turn on red or you'll get a ticket. A+ Entertainment - skip it. The dancers did a good job for their part but the shows are just tired and very 80's. As an idea one of the better shows at night was a "Best of Vegas" tribute. I'd expect this kind of show on a Princess ship where people are all in their 70s but that was just not the demographics of this ship. Comedians were bad. They had this duet / audience participation act that was just awkward. Overall someone at Royal just needs to revisit nighttime entertainment in the big theater. Djs were good and the nighttime deck parties were quite the happening place. C- Final thoughts – I still love the center promenade that Royal introduced in this class and it does get used quite a lot to the overall quality of the trip. If you can pick a good room and understand that things may move at a different pace than you’re use to I’d recommend taking this ship as the ports were the reason I picked the boat. Know it won't be the same experience as Independence or Allure as you can make the ship the vacation. The food makes up for some of the distractions. Read Less
1 Helpful Vote
Sail Date: March 2019
Another great cruise on RCL. We had a four night dining package which may or may not have been excessive;) Kids liked Adventure Ocean and Optix, the teen club. Great service from all we encountered! I was worried we wouldn’t like this ... Read More
Another great cruise on RCL. We had a four night dining package which may or may not have been excessive;) Kids liked Adventure Ocean and Optix, the teen club. Great service from all we encountered! I was worried we wouldn’t like this ship as much after taking two trips on the Harmony but I was pleasantly surprised and reminded of why people sometimes choose smaller ships- ease of getting around! The pools were never too busy and the kids area wasn’t ever too crowded for my kids. They loved the flow rider and the water slides. I’m glad RCL has added those slides to even these smaller ships. This is the second time we have done this itinerary, four stops in a row with 8 days total. It’s my favorite... now we are ready to go longer than 8 days!! The food everywhere was great, in my opinion. The pastry chefs knew what they were doing! Chops Grille needs more kid friendly options for appetizers though. All the servers in the main dining room and specialty restaurants were so kind to my girls, it was very sweet. All in all I would 100% recommend this cruise to anyone. Read Less
1 Helpful Vote
Sail Date: February 2019
Everything was seamless- the boat was easy to navigate, crew went above an beyond to ensure a great experience. Our inside stateroom was perfect for the two of us... many storage compartments and beds and pillows were super comfortable. ... Read More
Everything was seamless- the boat was easy to navigate, crew went above an beyond to ensure a great experience. Our inside stateroom was perfect for the two of us... many storage compartments and beds and pillows were super comfortable. Many activities for teens. Entertainment was either very good or disappointing but the parties and outdoor movies were great. Food was delicious in both dining rooms. Valentines was celebrated with a fantastic chocolate buffet. I truly appreciated how the staff encourages people to wash hands. Issues: the app isn’t reliable , announcements can’t be heard in the cabin, smoking areas are not located in great areas..... casino stinks of smoke and the smoking area on deck 11 is too close to the doors and towel station... several of the staff at the customers service desk were not fluent in English which led to mistakes and misunderstandings. Our stateroom assistant was outstanding.... he couldn’t do more for us. Read Less
Sail Date: March 2018
The activities on the ship were well run, and a lot of fun. They did have a great balance of events in types in both English and Spanish. The ports we went to were great in the south-east Caribbean, and we were docked at each of them. The ... Read More
The activities on the ship were well run, and a lot of fun. They did have a great balance of events in types in both English and Spanish. The ports we went to were great in the south-east Caribbean, and we were docked at each of them. The excursions we did through the ship were great values and a ton of fun. We did two of them and both were well run as well. The dinner service was excellent, and they went out of their way to meet our needs. I was pleasantly surprised with the buffet (Windjammer cafe) whose food was excellent for all meals during the day! The few issues we had were the main dining room's (sapphire) breakfast food and service. I love eggs benedict at that was the only place to get it on the cruise, but each time I ordered it the eggs were overcooked. In addition to that, the service at breakfast was subpar, with servers not offering us coffee, or pastries as they walked around and skipped us. The cabin was what you expect on a cruise, totally manageable space wise with a nice couch to sit on if you want. Having a window overlooking the promenade was very nice to make it feel more open. The only issue I had with the cabin is that when they had loud late night parties on the promenade we could hear the bass and a little of the music. It only happened two nights of the cruise and the rest of the time the room was very quiet. My wife and I were very happy with it as our honeymoon cruise. Read Less
Sail Date: March 2018
In overall opinion the cruise is good but the food menu is poor. The meats selection is not good for my opinion. I was confuse because I did not known if the salads and pasta were the principal plate and the meats the complements. Too much ... Read More
In overall opinion the cruise is good but the food menu is poor. The meats selection is not good for my opinion. I was confuse because I did not known if the salads and pasta were the principal plate and the meats the complements. Too much foods with differents ingredients and strong tastes. I think that the foots must be provide by contries and choosing the must allusive of every region or country. For example Mexico the burritos and nachos, US the hamburger and chicken wings, PR the rice and beans, and so on. When I purchased the tickets for the cruise nobody tell us how was the package for shore excurtions, the packages of drinks. I believe that this packages should be explains with more details. Because in my case, if I had the general opinion of how these packages are. I would have bought before. Because the islands that we visit, does not have much to see by yourself. Read Less
1 Helpful Vote
Sail Date: March 2018
I choose this cruise for the itinerary. 5 ports in the Caribbean. The ship was recently refurbished and you can tell. The carpets are new and clean. The chairs in many of the venues are comfortable. Even though I went during Spring break, ... Read More
I choose this cruise for the itinerary. 5 ports in the Caribbean. The ship was recently refurbished and you can tell. The carpets are new and clean. The chairs in many of the venues are comfortable. Even though I went during Spring break, the ship never seemed crowded. There was always a chair available near the pools. I found the crew in all areas to be friendly, helpful, and professional. Meals in Windjammer and MDR were of good quality. Awesome pizza, snacks, and desserts in the promenade. St. Lucia was the only port I found to be not "tourist friendly." There was a lot of traffic on the island. I felt like the taxi drivers took advantage of us. My shore excursion for this port was cancelled due to mechanical failure. Other cruisers had similar experiences in this port. Overall one of the best cruises I've been on with Royal Caribbean. Read Less
Sail Date: June 2017
This was my third time cruising on Royal Caribbean, and they never seem to dissatisfy me. RC is the go-to place for cruising. Overall, the service was Great! But be weary of the Casino, the machines are old and the table dealers don't ... Read More
This was my third time cruising on Royal Caribbean, and they never seem to dissatisfy me. RC is the go-to place for cruising. Overall, the service was Great! But be weary of the Casino, the machines are old and the table dealers don't compromise when they make a mistake. Honestly, the ship needs a new casino. The Oasis of the seas is 2 times better. Bar servers are good, but some are too distracted to know who's next in line. the Night life is ok. I recommend getting a new DJ, he suxs. he plays the same music every night and tries to appeal to the mass, the only thing that kept me going was having a few drinks at the bar. Dining, Room Service, Stateroom Attd., and specialty shops - Great! I recommend adventure of the Seas if its your first time cruising. I will be booking the Oasis on my next cruise. Read Less
4 Helpful Votes
Sail Date: April 2016
We left mid-April on our southern Caribbean cruise. There were 6 of us in 3 cabins (4 in inside cabins, 1 in an ocean view and 1 in a balcony stateroom). Inbound flights (5 different departure cities) were uneventful and on-time. It ... Read More
We left mid-April on our southern Caribbean cruise. There were 6 of us in 3 cabins (4 in inside cabins, 1 in an ocean view and 1 in a balcony stateroom). Inbound flights (5 different departure cities) were uneventful and on-time. It seems that the terminals have changed within the last year. I believe Southwest, Delta, and American all came in to and departed from terminal B. The baggage carousel was a bit of a problem. No one was sure which carousel would get the luggage from what flight(s). Try to find an airport representative to provide the most up-to-date information. I forgot to ask my travel agent to purchase airport transfers ahead of time. The RCCL representative made a call to check on this detail. The exit to the taxi stand was backed up (clogged) with all sorts of travelers needing transportation to one place or another. A gentleman approached me and said I was selected to get to a ‘short line’ for a taxi. I was actually O.K. with this. It seems that the one line to get a taxi is so backed up that some of the drivers get out of their vehicles way back in their line and walk up to the airport exit to get customers outside of the line or cue. This allows taxi drivers the chance to get more business, whether or not the rules are strictly followed. For 3 of us, with our luggage, the cost one way to the ship was $28.00 Check in, with my set-sail pass, was quick. I decided to walk my luggage on board so that I could unpack immediately. I was unpacked before the life boat drill at 5:45 pm. My room was adequate, but a little dated. The curtains should be replaced, however. They are somewhat frayed. The room safe is just above the flat screen TV, and not in the closet which is where I usually find it. This safe is also somewhat worn and has buttons which are gummy to push. The labels on the buttons are pretty much worn off. The shower has the sliding tube and not the dreaded shower curtain. As for my balcony (E3), I had an end room on the fantail (room 9690). The end rooms have a very nice balcony which is pretty much not obstructed and larger than the usual port or starboard balconies. Any of the other aft balcony rooms are obstructed because of the super structure off the back of the ship. Other than aesthetics from a distance, I don’t understand why the back end was designed this way. But all Voyager class ships have this limitation. So, give this consideration when booking a fan tail cabin. On my first sailing on the same ship (several years ago), I booked an atrium view cabin. This is also a design problem. Although you can oversee the atrium when the curtains are opened, people on the opposite side of the atrium can look into your room as you can see into theirs. Also, when they have entertainment at night, the sound comes right through the glass wall. I would recommend staying away from these rooms all together. Nice idea, but not practical. As for my room steward, I never saw him until day 3. That was the one and only time I saw him during the entire week. Sometimes, I think it would be nice just to check in with this person. But, luckily he was not needed for anything out of the ordinary. I found service in the MDR to be a little slow. We actually saw the assistant maître d’ on multiple evenings. One night I ordered chicken cordon blue. I have had better frozen versions at home. It was clearly frozen and hard cheese and one slice of ham in the very center. I told our waiter that this is one dish that should be removed from the menu all together. Also, the crème Brule was made with bananas. This is another dish that should be revised or removed from the menu. Generally speaking, the food was good, but not great. PS, people went into the MDR on both formal nights in smart casual clothing. Suits no longer seem required wear for men. On the other hand, I went to Giovanni’s Table on both formal nights. This is an optional dinner choice for a $30.00 fee. I went twice – on both formal nights. The meals were excellent. The Wind Jammer café (buffet meals) was pretty well organized with good breakfasts and lunches. However, another dish I would not recommend is the pizza. Other cruise lines do pizza much better than on this ship. The pool area was nice on port days. However, on the one day – last day - at sea, claim your space early. The forward adult’s only pool was crowded to the point of being an unpleasant space. The main pool featured ‘games’ after noon. Unless, you enjoy crowded spaces with games like the largest belly flop contest, avoid this outdoor space all together. The atrium after dinner features all of the shops putting items for sale in the center of the ship. That, along with bands playing and people dancing in the atrium, makes this the perfect place for people with ADHD. I opted for going out on deck, or back to my room to avoid this congestion. Also, one day was devoted to disco. 70’s videos were played by the main pool during the day and there was dancing during the evening in the atrium. This event created a wall to wall group of people. (Bring your 70’s clothing for this event). Another night was devoted to wearing ‘white’. Speaking a little more about the atrium, there are suspended art pieces of the solar system hung 12 stories in the air. From the elevators, you are able to see the dust caked on to these large globes. I avoided seeing any of the shows and had not heard whether I had missed anything worthwhile. I went to the gym each morning for my treadmill workout. This was the first time I ever spent time on a treadmill. No staff member was available to help guests new to the ‘equipment’. I had a friend show me what I needed to do. Over the week, I discovered that two treadmills were inoperative. I was not able to report this to any available nearby staff. Also, then there is the Internet Café. There was no staff member available to ask for instructions to ‘get started’. Disembarkation went relatively smooth. Bag tags and disembarkation times were not provided until the evening prior to departure. My bag tag was at the last available departure time. But, I knew that would not work because of the time of my flight. So, if you are feeling that this departure time assigned is a little late, just go to the reception desk to ask for a new, earlier disembarkation time. They would be glad to assist you. Don’t assume that the time you are given will necessarily fit with your flight time. I easily got off the ship to discover that the warehouse where the luggage is housed was mobbed. Getting a porter helps get you through the ‘line’ in half the time. I highly recommend this, whether you need one or not. Day trips: Barbados - I took the taxi to Accra beach. Nice beach which has a Tiki Bar for lunch and drinks. Cost is $15.00 USD total. You get a lounge chair and umbrella and $15.00 USD to be spent at the Tiki Bar. I highly recommend. Nice white sand beach. Dominica - I did the ship's river tubing experience. Although it was a nice day, and my 3rd time doing this excursion, things have changed since hurricane Erika. The roads to the mountain tops have been washed away. The start and end points have been changed where private roads are being used to access the river so that this excursion can be offered. Water levels were a little low and the experience was a little slower than last year and before. Lots of fun, nevertheless. St. Croix - This is a great trip to snorkeling off Buck Island. Excellent snorkeling. We even got to stop at Buck Island to swim ashore. This is the first time I have been able to get onto Buck Island's beautiful sand. St. Kitts - We did a 1/2 day taxi ride to Brimstone Fortress. It is way up on a steep hill with gorgeous views. You can see as far away as Montserrat. St. Martin - We did the Golden Eagle catamaran trip. Once again things have changed where this boat can no longer visit Isle Tintamarre. The French government have taken over this island and has made it a preserve with limited access. No more crashing waves traveling north from Phillipsburg. Instead snorkeling was in Great Bay and the sail headed west to Mullet Bay. This was a smooth ride over and back by motor. No sails were used. Mullet Bay was pretty enough. On the return, we went by Maho Bay (by the airport) while a KLM 747 was landing. That was fun. All in all this was a good trip, but thought you should know a bit about the details noted above. Read Less
17 Helpful Votes
Sail Date: March 2016
We have sailed on RC before, but not with two kids and not on this itinerary. It turned out to be the perfect week-long getaway, we added a couple days each end in San Juan as well. The ports were awesome--each beach was more beautiful ... Read More
We have sailed on RC before, but not with two kids and not on this itinerary. It turned out to be the perfect week-long getaway, we added a couple days each end in San Juan as well. The ports were awesome--each beach was more beautiful than the next. As for the ship, I too was pleasantly surprised after reading some negative reviews, and when I mentioned these to fellow passengers they were shocked that people complained. But, if you are a foodie/used to a luxury/looking for top-of-the line amenities and service, Adventure may not be for you. The rooms are showing their age--ours could definitely use some renovations but the overall ship looked to be in good shape. But why would we stay in the room... Given the port-heavy itinerary we did not spend too much time on the ship except the first and last days. My kids loved the Adventure Ocean program as well as the kids' area and mini golf course. There were a lot of families/kids on this ship, probably more because it was Spring Break season. We had a great oceanview cabin location right around the corner from the main dining room and each morning we just wandered down the hall for a good hearty breakfast. We took every dinner at the MDR which overall was very good, with a few notable misses (lobster tail, prime rib), and our waiter/assistant were very attentive, especially to the kiddos. We took advantage of RC's policy allowing two bottles of wine--which we learned too late that you we could have just bought duty free right at the San Juan port upon embarkation--and brought those to dinner. If we were in a hurry we grabbed sandwiches from the 24-hour Promenade Cafe. We didn't try Giovanni's Table or Johnny Rockets (didn't see many people there, ever). We tried the Windjammer twice for lunch and the food was simply AWFUL, service there ranged from enthusiastic to outright bored. Promenade area was nice, lots of bars to choose from. Hubby went to casino and got ripped off on a Royal Poker tournament (prize is possibly a free cruise, maybe, if you advance to the next level, but that wasn't clear until after buy-in). Ice skating show was AWESOME and by all means get there as early as possible to get a seat. We also saw a dance show and the balancing act show with Luis Dalton--that was truly amazing, as he managed to stand on his head on a champagne bottle on one of the rockiest nights at sea. Everyone raved about that show, unfortunately we also missed a Las Vegas show that I heard was really good. Hope to make more shows on the next cruise. We had one seasickness incident, my daughter threw up in Adventure Ocean one night. By the time we got back to the room, I had two messages from the ship's nurse and she had to file a report, so I think they do keep a close eye out for norovirus and other illness. The clinic closes at 7 p.m. but have motion sickness pills available in the waiting room. I did have some concerns about Adventure Ocean, while I thought the staff was fine, they did not give me any feedback at than sign in/out and they did not give pagers should there be an emergency (we happened to be at dinner the night my daughter got sick and the steward knew where we were, but otherwise I don't know how they would have found us) There seemed to be 20-25 kids and two staff at night for the 3-5 and 6-8 groups, if I had a younger child (below age 4) who could not communicate their needs, I might not have been as comfortable with this option. Shopping was the usual t-shirts and jewelry, of course they pushed Diamonds International and all the shore shopping as well. No fabulous deals but fun to look. We bought some duty-free liquor. We did not take any RC excursions, there was nothing that piqued my interest on this trip and we got much better prices by arranging our own. Did almost all our drinking off the boat. We stopped by a "welcome back" party--essentially a sales pitch--for repeat cruisers that offered free champagne, and people were grabbing as many glasses as they could carry. Nice. Oh, and the cruise director was Mercedes, have to agree she was rather annoying. Overall, I was again pleased with Royal Caribbean, and we even booked our next cruise on ship (I felt like a sucker, but it wasn't a bad deal at all--we had researched another cruise and knew what we wanted, they give immediate credits for your current trip, and they allowed us to transfer the reservation to Costco Travel, so we will still get the credits there.) Ports: St Thomas: Magen's Bay beach, absolutely beautiful but try to get there early. Food bar was expensive and not good. We rented a kayak to look for sea turtles. St. Croix: Loved Rainbow Beach, again, get there early. Food at Rhythms bar was delicious, also loved their frozen lime in coconut drink. Tried to do Cruzan tour but didn't have time, got some drinks and picked up a couple bottles instead. Antigua: Valley Church Beach, another beauty. Easily accessible via cab for $8 a person, each way. St. Lucia: Full day tour with COSOL tours, this was the highlight of the whole trip. Grenada: Half-day Spicy Scenes tour with A and E tours, highly recommend. We then took the water taxi over to Grand Anse beach. San Juan: Stayed at Old San Juan Sheraton, GREAT location to get to everything in the area. Happy to see the other boats leave so the area was less crowded :) Read Less
Adventure of the Seas Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 4.0 0.0
Entertainment 5.0 0.0
Public Rooms 5.0 0.0
Fitness Recreation 5.0 0.0
Family 5.0 0.0
Shore Excursion 4.0 0.0
Enrichment 1.0 0.0
Service 4.0 0.0
Value For Money 4.0 0.0
Rates 4.0 0.0

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