1 Helpful Vote
Sail Date: March 2019
We chose this cruise due to date "spring break" and location. It was my son, 13yo and me traveling alone. We wanted something close to home and a chose a cruise since we wanted to stick to a pre-set budget so we pre-paid all ... Read More
We chose this cruise due to date "spring break" and location. It was my son, 13yo and me traveling alone. We wanted something close to home and a chose a cruise since we wanted to stick to a pre-set budget so we pre-paid all our gratuities, excursions etc. We had a few ship sailing options from Miami and Ft Lauderdale in the end we chose this ship because the itinerary was more interesting for my son and it was right on budget. We had no issues with arrival/departure or baggage delivery as we were local and had carry-on bags. We checked-in later in the day somewhere around 3pm so our cabin was also ready upon arrival. DINING- After unpacking and ensuring everything was ok in the cabin we headed out to the PROMENADE CAFE where we had an afternoon snack daily. They had a nice variety of food choices daily. The wait times here varied based on time of day, but was fast moving and fortunately we never had an issue finding seats (time of day we went, I guess). The only critical feedback is that the bussing was slow and there was no area for one to self bus thus giving an unkempt look and presenting issues with seating. COFEE BAR - Adjacent to Promenade Cafe - wait times can vary, busier during morning hours. Service was good and coffee was good. I recommend buying the Coffee Pass which allows you up to 15 premium selections throughout the sailings (note; Fraps count as 1). MAIN DINING ROOM - This is my pet peeve. We booked this cruise in advance, as I stated just my son and I traveling, we confirmed MAIN Dining 8pm and Table of 6 - we wanted to meet and socialize with other cruisers. First evening on our way to dining room we come to find out that we now have MY TIME DINING When did this change? Why weren't we told? Everything, all of my documents, which I had with me, even at time of online check-in when I verified dining again we showed dining noted as Main Dining 8pm Table of 6. So here we are 1st night, having to make a tedious long line for dinner, we are finally seated near 9pm and in a Table for 2 - this is all they can give us they said. The waiter Brian, not great, mediocre. The assistant waiter, Charmaine, was graciously charming and all smiles, happy to serve, she made up for what Brian lacked. After our first nights dinner we spoke to the Maitre'D to discuss our dining mishap, he was not able or willing to honor my confirmed dining preferences, all he could do was book us reservations for 8:15pm the remaining of the week for the same TABLE OF 2. Next day, I went to guest services to see about getting this changed, and again they said there was nothing they could do. So please be ware, and when you check-in at the Pier immediately review your SEA PASS for dining accuracy, unfortunately, I failed to do that, lesson learned! To make matters worse, Charmaine, unfortunately, was sick most of the week so we were left with back-up assistant waiters and the boring Brian who it seemed was always rushing about, we were fortunate to get her back on our last night. We made the best of dining, and friended our neighboring tables of 2, together we had an informal table of 6, ha! It is however funny and sad, that each evenings conversation included a discussion of the "service" mood for the evening. The first parties would warn the others of what to expect. All of us also felt rushed at dining. As the evenings went on, I connected the dots and associated this "rushed" sensation to the MY TIME DINING, of course it makes sense, you have tables coming in (of all sizes) at all times, the wait staff is going crazy and unfortunately not able to give their full attention equally to all, or is it that the quiet, bashful table of 2's get lost amongst the bigger and louder parties? That said, I don't recommend My Time Dining to anyone, instead, on the nights you need flexibility visit the WINDJAMMER CAFE, here we found the service and the food options EXCEPTIONAL, even at peak morning hours. Oh before I forget, food quality in the Main Dining room was as expected it was good with great variety from night-to-night. SHIP - Overall it was fine. Few things I would like to mention. The running deck is on the main pool deck, if you are a runner you need to come out here early when not crowded or go and use deck 4. Seriously why do cruise lines always do that? Place the running deck on the most crowded deck and often times windier deck too. The gym was very good. I used it daily. The equipment was in good condition and gym goers wiped after themselves and re-racked weights. I didn't partake in classes, but I did use the treadmills, ellipticals, rowers, free weights and some machines. I didn't visit the casino or bars or shops, so cannot speak to them. Pool/Towels - In my opinion they should have more than 1 towel station, it is located on the main pool deck in a very crowded area. If you are lounging in the upper decks you need to go down 2-decks to get/return towel. Another station, even if only part of day, would I think benefit cruisers. ACTIVITIES- FREE Recreation on board was fun, there was putt-putt, ping-pong, sports deck, rock climbing & slides. With regards to the sports deck and ping-pong, there are lots of hoarders that will take the ball and keep it for a very long time, we only got to use the basketball 10-minutes before the teenagers ran us off the court to play a double court game. For ping pong we often had to wait 30+ minutes to get a table as the unsupervised kids would just keep playing and other kids would keep joining. I think that RCCL can do much better, maybe require guests to check-out the SPORTS equipment and provide a sign-up sheet this way EVERYONE has a chance. I can tell you when my family had the ping-pong table we would play one-game and then share with any other family waiting. We would play one game, they would play one game, then winners would play each other. I didn't see enough of that, very disappointing. The slides were fun, I would go later in the day when the wait time had dropped off. We did not partake in rock climbing, when I remembered it was there, it was too late they were closing up and it was last day of sailing. We did not partake in surfing as that involved an additional fee and well we live in Florida and travel to Southern California yearly. TEEN PROGRAM - I was looking forward to this, but was disappointed. My son is shy, he is an only child, quick to make friends with Adults but with other kids he needs a little more time, so the couple of times I did get him to the Optix lounge there was no one there. It seems that most of the teen activities are un-supervised, there was a calendar of events but not too much explanation of what the events were, so when we went around to inquire no one could help us. The other teens seemed to be traveling with large families and groups so they had the advantage, I really recommend that cruise lines maybe offer SINGLE FAMILIES or FAMILIES in general a couple of social meet/greet nights, they do this for target markets which included the older teens 18-21, Adult Single Cruises, LGBTG and others. TRIVIAS and misc activities were fun but some hosts were better than others. Seriously if you have a Harry Potter Trivia make sure the person running the show has seen the movies and knows how to pronounce the questions. CABIN- We booked the lowest inside cabin available at the time and I was very happy with our cabin and our service. We were assigned a cabin on deck 6 overlooking the promenade. Our cabin attendant was friendly and brought us ice daily. We unfortunately only received a cabin towel animal on the last night :-( EXCURSIONS- We pre-booked our excursions, they were as to be expected. The tour providers were all great and kept to schedule. The only feedback here was the towel service. You have to get your towel before leaving and it wasn't clearly communicated how/where. Additionally it was different every day, wouldn't it be simplest to have teams dispatching towels in the same place every day? The last stop was the best organized where they handed out the towels right on the pier after getting off the ship. ON BOARD COMMUNICATION AND APP- I downloaded the app, have used similar on other cruise lines, I thought this would enable me to communicate with my son during the cruise, it does not!!! There was no way for him to download it too unless he had an e-mail account and additionally there wasn't a feature to communicate with your cabin mates and/or other friends on board. People, you don't have WIFI on board, how else can you communicate with your family and children? Yes you can purchase wifi- but why, we wanted to, and needed to disconnect. I saw other families using walkie-talkie type of devices, wish I would have known, now you know. Also the app didn't show any of the TEEN or KID CLUB options, so again, very hard to know what was going on in those areas. The app also defaulted to "recommended" every time I had to go and select to "see all" you can also filter by type of activity (e.g. Dining, Entertainment). ENTERTAINMENT - mediocre. Not impressed, the only hi-light was a comedian on board and a comedian/musician. Read Less
Sail Date: May 2018
Chosen for port of Embarkation and cost. Unfortunately, with everyone telling me how great cruises are, etc. It set a level of expectation that I didn't feel was met. The soups were too salty, the Omelette station was too slow, ... Read More
Chosen for port of Embarkation and cost. Unfortunately, with everyone telling me how great cruises are, etc. It set a level of expectation that I didn't feel was met. The soups were too salty, the Omelette station was too slow, worse since there were two people preparing them and then oiling the pan AND spraying it. The Cafe Promenade which catered to the out of hours dining rooms featured pizza, tea sandwiches and salads. But Ni's winning smile was worth the trip. The schedule should have been given for the entire length of the cruise instead of daily. It would help you plan your itinerary better when there was an overlap, which forced you to sometimes make the wrong decision if you didn't think you'd get a second opportunity, It seemed kind of silly that the photography gallery was inaccessible when the cash registers weren't open. It's obviously for upselling purposes but if I could have the opportunity to review my images on MY time I might have purchased more, I hate being rushed. The drink and wi-fi sales the last two days were last minute marketing gimmicks which was a waste of time. It might help those of us who don't drink enough to justify a drink package, especially if your partner doesn't drink. Read Less
3 Helpful Votes
Sail Date: March 2018
I hope that this experience is not an indication of the standard service that the Royal Caribbean brand will now be providing. Check in was a nightmare. New policies about who can and can't check in are in effect and not ... Read More
I hope that this experience is not an indication of the standard service that the Royal Caribbean brand will now be providing. Check in was a nightmare. New policies about who can and can't check in are in effect and not communicated. If traveling with a minor in a separate cabin if they do not ajoin and the adult in the room with the minor has not checked in, you have to wait until they do check in before the minor can check in despite traveling. Of course the flight of the adult was delayed but luckily we were able to switch the minor to a different room to at least get her aboard the ship then switched her back after the adult arrived. If we knew having adjoining rooms would have satisfied this then we would have booked those room types or traveled all together. This was the slowest and worst check in I have ever experienced. Waiting for the elevator just to get to the room was totally ridiculous. Cabins...we had cabins were on decks 7 and 8 midship. Outside balconies and interior rooms with a view of the decks below. The rooms were nice and our stateroom attendant Damain was great! And very attentive. Rooms availability upon boarding was a big plus. Not having to wait around in the Windjammer with carry on luggage and backpacks was really nice. Dinner...dispite linking all of our reservations for 8:30 dinner the dining room was totally clueless that our group of 19 wanted to be seated together or even next to each other. And we couldn't be seated until 9pm and didn't get food until almost 10pm. Dinner seating got better in the main dining room as the cruise progressed but by then we found alternatives. Two dinner dining highlights were the Murder Mystery Dinner at Giovanni's Table courtesy of our waiter Mohammed and dinner on day 5 at Chops Grill made amazing by our waiter Igor! But on the last night of the cruise 6 other members of our parry went to Chops and sat for 40 minutes with no service at all. After they walked the host and maitre'd apologized and offered to comp the meal if they came back in but the experience was already ruined and they went to the main dining room at our regular dining time. Windjammer...Breakfast...as to be expected getting a table on sea days was an exercise in patience and restraint but the Adventure of the Seas offered room service which we opted to get on the second sea day to avoid the issues we had on the first all day at sea. The food arrived within the time window but the order form says indicate the amount of food you wish to order. This is where things get lost in translation...we wanted 4 pancakes but what we got was 4 orders of pancakes. We wanted 3 scrambled eggs but what we got was three orders of 2 scrambled eggs. The bacon had the number 3 beside it so we ordered 2 orders expecting 6 bacon strips we got a pile of bacon on each of the three orders of eggs. The order form is definitely needs to be clarified. Excursions...we had 4 originally then one was canceled days before we set sail. No issue because we were refunded the money. BUT when our excursion tickets were delivered we were missing some and others had different times so we had to change all the time to make sure the group stayed together. The excursions we picked overall were fun but the Helmut Dive in Aruba was great but if we had known that this was an activity island after paying for the most expensive activity we would have liked to stay longer to enjoy the entire facility. As it was we left late because we were waiting for 1 person who didn't show up, the ferry wasn't there by the time we arrived or departed so we lost an hour of our onsite excursion time easily which was disappointing. The Amazing Race excursion in St. Maarten was a little hectic. They suggested that we have 10 to 12 people on each team which did not work well. Our team consisted of people who did the excursion before with teams of four people and they preferred that experience over this one. However after that we relaxed on the beach and went jet skiing which was great. Kids Club/Teen Club We had an 11 year old (her fourth cruise) and 12 year old (first time cruiser) with us and usually Kids Club is the highlight of the cruise. But not this year. Everytime they went to the Teen Club for an activity that was on the schedule there was no one in the area. The girls were so disappointed that they gave up going to the club. Guest Services...I was on a line either at Guest Services or Shore Excursions 4 times the first day. After that, I was at Guest Services at least twice a day every day for the entire cruise. Pools...small and jammed packed. If you didn't get a spot by 9am then your weren't going to get a spot until 5pm when the 6pm diners left to get ready for dinner. Bars....service at all the bars was meh! Most of us had the ultimate beverage package but the drink of the day was NOT included ...um so the all included package was not really ALL inclusive. We were also disappointed that there was no "happy hour" like we experienced on the Anthem. Entertainment..if there was something interesting and actually occurring for the teens durning the time the "adult only" activities was going on then maybe the adult activities wouldn't have had so many kids in the audience or as participants. The Blue Moon Bar/night club was fun but the 80's party was more like a 80's, 90's and 2000's party. And the music was defininately repeated on other nights despite the theme so it was kind of one note. The silent party was interesting and fun but that was one hour at night twice during the sailing. Where were the shows or comedians for the late dining crowd? It felt like there were limited options once the 8:30pm dinner session was over. 10pm no shows or entertainment only a deejay or live band in the middle of a set. On the last night durnign the farewell show they was a comedian who did an adult show later on that evening but one show on the last night of the cruise was too little too late. The cupcake decoration class was cute but not well advertised. We stumbled across it. In general the onboard activities seem to be scarce. There were two formal nights, an 80's party and white party which if we would have known about prior to getting on board we would have packed clothes to attend the events. Overall this year's family trip with 20 of us was fun and we enjoyed ourselves but this experience with Royal Caribbean was far below our expectations for the brand. We will stick to all inclusive resorts that are used to larger parties when we travel with more than 6 people. Or maybe we will try the larger ships. Read Less
Sail Date: March 2018
We wanted to do the southern Caribbean especially the island of Bonaire. Boarding was fast however the photos uploaded did not load to their system. Also we were unable to sign the waivers online like previously. Very annoying. The room ... Read More
We wanted to do the southern Caribbean especially the island of Bonaire. Boarding was fast however the photos uploaded did not load to their system. Also we were unable to sign the waivers online like previously. Very annoying. The room was normal and nothing special. The dining room menu had many items repeating night to night. Shrimp cocktail and no sugar added apple pie and several other items recurred nightly. The food temperature was also slightly above warm. The Windjammer had a huge selection and the same items appeared everymorning. Always a strawberry smoothie no other flavors, same granola with apple and yogurt. No variation. Did not offer Tomato juice had to ask for it. Then at the pool bar is limited for alcoholic drinks. They no longer use island Oasis drink mix but rather use cream and ice and flavoring from another company. They have a limited menu and would appreciate a large list of frozen drinks / island drinks. The drink of the day is also on the weak side. Entertainment was ok. Casino was smokey. It was decent but nothing at all exceptional. Read Less
1 Helpful Vote
Sail Date: March 2018
We wanted the Southern Caribbean route and were extremely pleased with our ports of call. We did not book our excursions through RC and we were very pleased with all of them. The Adventure of the Seas is a beautiful well maintained ship, ... Read More
We wanted the Southern Caribbean route and were extremely pleased with our ports of call. We did not book our excursions through RC and we were very pleased with all of them. The Adventure of the Seas is a beautiful well maintained ship, staff was attentive, activities were good. For the most part our experience was excellent. Our only complaint is that the food was extremely disappointing, bland tasting, lacking in presentation. The scrambled eggs in the Windjammer at breakfast looked slimey and only semi-cooked. Everything else was good at breakfast. I had eggs benedict in the dining room for breakfast once and they were almost inedible. Lunch and snacks in the Windjammer were good. Dinners in the dining room were disappointing. Not a lot of choice, very bland tasting. Appetizers were overall quite good, main course and dessert not so good. We have cruised with RC in the past and love it so you can imagine that we were very surprised how disappointing the food was. Read Less
1 Helpful Vote
Sail Date: November 2017
Love the ship decorated for the holidays and the crew are always wonderful. Shows weren’t up to RCCL standard they were too loud and just plain boring There were hardly any guests in the theater so that explains how loud it was ... Read More
Love the ship decorated for the holidays and the crew are always wonderful. Shows weren’t up to RCCL standard they were too loud and just plain boring There were hardly any guests in the theater so that explains how loud it was there wasn’t anything to buffer the noise. The Platters were ok for a copy cat band. The original Platters would have been in wheel chair or walkers. the food was blah with no imagination at all. Had to go to the market and buy some spices Same old trivia the belly flop the sexy man the love and marriage and the quest. No new movies they are playing Smurf or the tv are on reruns from days gone past We did a beach day in Aruba and Bonaire. I would skip Curacao downtown as the boat people from Venezuela have really taken a tole on the city. Curacao was dirty and most store closed as it was Sunday. That is to be expected Read Less
6 Helpful Votes
Sail Date: April 2017
We chose this ship and cruise for our Granddaughter's first cruise with us. The Adventure Of The Seas was newer and larger than the Carnival ship with a similar itinerary. We knew the room, a Balcony cabin, would be small, but we ... Read More
We chose this ship and cruise for our Granddaughter's first cruise with us. The Adventure Of The Seas was newer and larger than the Carnival ship with a similar itinerary. We knew the room, a Balcony cabin, would be small, but we could work with that. The cabin layout was far better than the design on the Allure of the Seas, which we were on last June. The bathroom was still tiny, and the shower did not allow us to bend and wash our legs well, but, again, better than the Allure. The positives included the Royal Promenade area, with bars, shops, a cafe, a Starbucks, and a Ben & Jerry's, as well as a guest services and an excursion desk. Our dining room waiter and assistant waiter were wonderful (Kingsley & Neeman), and the big band was terrific. The pool area is beautiful, the buffet has 8 hand washing areas at the entry, and the maintenance and cleaning are continuous and efficient. The negatives, from major to minor, include really bad breakfasts, and, overall, poor quality food everywhere. There is no food at the pools, or anywhere near them. The buffet is set up with the typical pool food all the way in the back, with hot dogs and hamburgers thrown in a pan to keep warm, no grill to melt cheese, and the vegetables, like lettuce, tomato, pickles, and onion, tossed into food trays near them. You get your own. Johnny Rockets would be an alternative, except that it's 2 floors up and buried between the teen club and the mini golf course, and it is not part of the free food. Another issue is the wired hours the various venues around the ship offer. Only the Cafe serves 24/7, and they are very limited. The bars are open at varied hours, and the "Sports Bar" has only ESPN1 & ESPN2, SO very little sports on tv. Overall, it was hard, at various times, to buy a drink, get food, or find something to do. Even the soft serve was often closed or didn't work. This was, in all probability, our last Royal Caribbean cruise. Read Less
10 Helpful Votes
Sail Date: December 2016
My wife and I were trying to decide where to go for a Caribbean vacation; I voted for an all-inclusive resort, my wife wanted to go on a cruise. So, off we went on a cruise (I lost the vote 1-1; perhaps interference from Russia in the ... Read More
My wife and I were trying to decide where to go for a Caribbean vacation; I voted for an all-inclusive resort, my wife wanted to go on a cruise. So, off we went on a cruise (I lost the vote 1-1; perhaps interference from Russia in the voting process). We (my wife), chose Adventure of the Seas. I read the reviews; mostly bad--bad food, bad service, and the condition of the ship was shabby (since the refurbishment was not complete). Needless to say, I went in with a bad attitude. However, I was pleasantly surprised. The ship was clean and in good shape. The food was pretty good, and the service was also quite good. The ship was in fine shape; not shabby, run down, or dirty at all. Our state room was very spartan. Granted, we kinda' slummed it in a lower end stateroom (2290), and got what we paid for. The room was of adequate size, although I found the bed a bit firm for my tastes. The fixtures were very institutional (plastic sink and toilet. It was a very small spray shower). There was adequate storage space. I would have liked an electrical outlet near the bed to charge my phone overnight where it would also be nearby. My wife was impressed by the vanity and mirror; she remarked that it was very good lighting to apply her makeup. In short, I wasn't exactly disappointed in the room considering we went on the cheap. We got what we paid for. We ate basically two meals a day; breakfast in the buffet, and dinner in the MDR. The breakfast selection was the same every day; eggs (scrambled, and an omelet station; usually with a long line), meats (bacon, ham and sausage), biscuits and gravy and other breads, pancakes, waffles (pre-made), fruits, and pastries. I usually stuck to scrambled eggs, ham, and corned beef hash (I'm a protein freak). These were just OK; nothing bad, nothing great. The pastries were usually dry. The MDR was pretty good. The first night we were served 'filet mignon'. I use the quotes because I'm not sure it was actually filet mignon. It was dry and flavorless, and square shaped (?). I've never seen square filet. It was bad. I thought this was quality of meal is what I was in store for the rest of the week. I was pleasantly surprised. The food was generally good; I had osso bucco, pasta, and chicken (I stayed away from the steak. I'm a steak snob, and know they couldn't possibly meet my meat expectations). The desserts were pretty good too; loooooved the sticky bread pudding. We're not drinkers, so I couldn't comment on the wines. Sorry. And to work off the meals, I went to the gym regularly. The gym was fine. It seemed of adequate size, and with a decent amount of equipment that's in good shape. If there was any complaint it was the number of kids playing around with the equipment (it's supposed to be a 16 and older policy. It's loosely enforced). The gym is located at the front of the ship, with a nice view. They could position the TV sets better, however. The itinerary; eh....it's the Caribbean. You're basically going from one beach to the next. The one complaint I would have is the short time in port; we left at 4:00-4:30 each day. It felt like we were always rushed in port. We did do a few cool things. In Barbados we did a submarine excursion. That was cool. We went down 150 feet to explore a shipwreck and reef. This was packaged with a 2.5 hour land tour. BOOOOORING!!!! If you choose to do this, see if you can bug out of the land tour. The other cool thing we did was in St. Maarten. We went to Maho beach, which is beautiful. And, it is right next to the airport. The planes upon landing fly just overhead. It's a really cool experience watching those planes come in so close. Embarkation took an hour. Too long. It was somewhat my fault for not completing some of the paperwork ahead of time (but this took only an extra 10-15 minutes). Our luggage ended up in our room by about 4PM. Disembarkation was a breeze. I was prepared for up to two hours to get off the ship and through customs. It actually took about 20 minutes (maybe a bit too lax at the customs check. The agent let us through practically with a wink and a nod). The entertainment was fine. I'm not much for the entertainment thing. The ship's company did fine; I was neither overwhelmed, nor underwhelmed by them. The ice show is interesting, but it's not really my thing. The juggler was very good; good stage presence and rapport with the audience. On one night was a comic act; "Two Funny Guys". They were brothers from Argentina. They weren't bad, except for the last 10 minutes of their act. The do some kind of martial arts thing with these ropes. I didn't get it. In all, I did have a good time on the cruise after all (please don't tell my wife. I protested and pouted the whole time so as to save face). I felt the cruise overall met, or exceeded expectations (largely due to the poor reviews I had read previous). Read Less
5 Helpful Votes
Sail Date: March 2016
We booked our cruise exactly a year before we sailed, getting us $200 onboard credit as advertised (or so we thought). We got connecting balcony cabins (we traveled with two kids and two adults) on the eighth floor and requested the 8:30 ... Read More
We booked our cruise exactly a year before we sailed, getting us $200 onboard credit as advertised (or so we thought). We got connecting balcony cabins (we traveled with two kids and two adults) on the eighth floor and requested the 8:30 dining and a table for 4 at the time of booking. We also bought beverage package for ourselves. Online check-in gave us a hard time because we had two separate reservations (you cannot book two cabins at the same time and you have to call to link the reservations). Overall, anything besides the homepage on RCCL's website looks outdated. I got a text from RCCL four days before sailing: Important Notice Regarding Your Upcoming Royal Caribbean International Sailing Hello, this is Royal Caribbean International with important information regarding your upcoming cruise. The CDC has issued a travel alert regarding the Zika virus for certain countries, which may be included in your cruise itinerary. To learn more about the Zika virus, please visit the CDC's website. For travel-related concerns, please visit http://www.royalcaribbean.com/contentPage.do?pagename=royal_caribbean_security_guide or contact us or your travel agent. It was not at all helpful that they sent this to us four days before sailing, even though we already had enough information on this topic. RCI uses Pan-American Pier in San Juan. This port is only used for embarkation and has no amenities. As soon as we arrived at the pier, we were rushed out of our taxi and onto the sidewalk. Embarkation was very disorganized. First, you have to wait in one line to drop your checked bags off. You give them your bags and they literally throw them in the back of a truck. After you drop off your bags, you have to go all the way back to the start and wait on line to get inside the embarkation building. We were traveling with an elderly person who had a hard time walking, so we requested a wheelchair. THEY HAD NONE LEFT! However, we were allowed to use the expedited line. Once we got inside the building, things moved faster and we were able to get on the ship easily. We did NOT have a good first impression of this cabin. Both of our sinks would not drain. The desk and other areas were banged up and the safe looked like something exploded on the outside of it because half of the numbers were burnt off and didn't work. The safe did not function properly and the front desk disregarded us. The air conditioner didn't work properly either. On a side note, the balconies are metal, not glass. Overall, the cabin looked very worn out. They fixed our sink after us waiting hours because the plumbers were working on a 200+ toilet jam. The air conditioner was also fixed easily. Our cabin stewardess was nice, but unprofessional. We walked off the ship without even knowing her name because she never wore a name tag. She came in our room while our air conditioner and left towels for us. She never serviced our room that night. We visited our dining room (Strauss, Deck 4) to check the table we had been given (decks 3 and 4 are set dining, deck five is MyTime dining). It was a table for eight, and that is what they said we requested. I was furious because this was a very special cruise and we requested a table for four a year ago. Thankfully, we recieved a letter later that night informing us that they switched us to a table for four. Our table was in between two bussing stations and my chair got hit every night by a food cart. The food portions were very small and the food quality was subpar. The menu lacked options and the chefs gave us a hard time about anything (our waiter was very nice, though). A few real examples: "Can I get a bigger soup?" "Uh, that would be hard for the chefs. I can order you two if you want." "Can I get this as an appetizer, possibly in a smaller portion?" "No, you would have to order that as a dinner." Their desserts weren't good either. Their idea of Baked Alaska was ice cream in a dish covered with baked egg whites. I got Ben and Jerry's almost every night I felt like having dessert. Windjammer was AWFUL (Island Grill included). Everything tasted so terrible that my breakfast and lunch every day ended up being bread. I even tried the omelette station, but the eggs were so runny that I thought it was American cheese. Nope. I tried breakfast in the main dining room, but it matched the quality of the Windjammer food, yet it had better service. My only good regular lunch was in the main dining room. Sadly, they only had it on sea days and there was only one sea day. Johnny Rockets and Giovanni's Table were spectacular compared to the other venues. No suprise they both carry a cover charge. The bartenders were rude and ignored anyone they didn't feel like serving, which included me and my whole party. Our beverage package advertised Evian water and Perrier sparkling water, but we instead got brands we never heard of. Guest Services agreed with the bartenders. Speaking of Guest Services, they decided to give us $100 less than the onboard credit we were offered and basically told us it was our fault. I was furious. We only went to one show, a comedy hypnosis show. It was great, and the only reason I am giving this category less than it deserves is because they showed movies in the theater a few nights instead of a show, even though there is a dedicated screening room and a movie screen at the pool. The only enrichment activities were trivias, and I wasn't that impressed with them because you could barely understand the host. Rock climbing and ice skating were great, and so was mini-golf and other sports activites. The rock wall was hot, though. We did not do shore excursions. Port times were good. St. Thomas- Good shopping and great beaches. St. Croix- Beaches and shopping were the worst out of all the islands. Unpopular island. Antigua- Nice beaches and average shopping, but taxi drivers harass you. St. Lucia- Best beaches and best shopping. Grenada- Subpar shopping and average beaches (overpriced), although much better than St. Croix. Disembarkation was the worst. We had to wait an "unknown amount of time" in line to get off the ship because customs were full. It ended up being about a half hour. Customs moved like lightning and so did obtaining our bags, so I don't know what the hold up was for. Overall, this was overpriced (we had better experiences for less on Carnival). If you are looking at a Freedom Class ship of RCCL, go with Norwegian (Jewel class+) if you want basically the same activities (no ice skating, but they have bowling) and a great overall cruise experience. The downside is that their cabins are tiny, so if you want bigger cabins and great food, go with Celebrity. Read Less
1 Helpful Vote
Sail Date: April 2015
The Adventure is an odd boat within the Royal family. Never mind the fact that balconies are merely a partial window cutout of the steel side but the pace of things on the ship (including staff) moves way slower than other ships in the ... Read More
The Adventure is an odd boat within the Royal family. Never mind the fact that balconies are merely a partial window cutout of the steel side but the pace of things on the ship (including staff) moves way slower than other ships in the company portfolio. Arrival – What a nightmare. The station in San Juan is a free-for-all trying to get on the ship. No employees are directing people. There’s a line if you want to give bags to the porters but you can’t hand them one directly upon getting out of your vehicle. There’s a different line if you don’t have bags. Once you clear that hurdle you proceed to the various lines for getting your seapass card. Again, no one directing nor helping people inside the terminal. When you get to the front of the line there’s again no rhyme or reason why someone is shown an agent to begin check-in. My agent didn’t explain anything about the early schedule of events on the ship nor when rooms would be ready. I was left on my own to find the ship and figure things out. F-. Room 7340 – beware, this cabin vibrates nonstop. If you’re sensitive to that type of movement avoid this room like the plague. I’ll post a video on youtube (https://youtu.be/ryq3lcMRKJw) so you can see yourself how badly this room vibrates. In general the rooms are freshly painted. They have a tropical feel now in their color scheme. New flatscreen tv’s are nice. Bathrooms are typical for Royal. Beds in the cabin were quite firm, bordering on rock hard. After 6 days I woke with some stiffness in my back. I didn't understand why in the world they went backwards with the balconies (picture windows cut out of the side of the ship vs. full glass walls). Also, balconies are lined in this cork-like product that'd flake off when you moved a chair. Just bizarre. C. Food was pretty darn good on the ship. Windjammer had some of the most delicious food I’ve had in some time. The kitchen staff seemed to keep items changing each day. Some nights you could get cooked to order pasta or mini sliders. The final night the kitchen staff even came around offering passengers fresh chocolate covered strawberries as they wished us a safe trip home. In the main dining room the menus have recently changed. I don’t know if it’s because of the distance from the continental US but things like scallops have been removed and replaced with escargot nightly. The new items seemed to have a little bit of spice which is a welcome treat compared to some of the bland dishes of the past. Overall food on this boat was outstanding. A+ Staff – perhaps it’s just inherent from the San Juan location but employees just move way slower here, like they’re stuck on Island Time (they’ll get to it eventually). Everyone is friendly enough and work to make your experience a good one just don’t expect the same pace of staff on other ships. A- Ports - on my sailing we did St Thomas, St Kitts, Aruba, Curacao. High praise to whoever decided to allow for a 10pm departure from Aruba. Given how close the islands are overall I wish they done the same for the other islands (after all the boat only took a top speed of 14 knots during the trip). If you can, take a sailing to Aruba or Curacao. Amazing beaches and quite friendly locals. Never once did I feel in danger like I have in Jamaica. In Aruba and Curacao I rented a car and had no problems getting around the islands as they obey US driving rules - just don't make a right turn on red or you'll get a ticket. A+ Entertainment - skip it. The dancers did a good job for their part but the shows are just tired and very 80's. As an idea one of the better shows at night was a "Best of Vegas" tribute. I'd expect this kind of show on a Princess ship where people are all in their 70s but that was just not the demographics of this ship. Comedians were bad. They had this duet / audience participation act that was just awkward. Overall someone at Royal just needs to revisit nighttime entertainment in the big theater. Djs were good and the nighttime deck parties were quite the happening place. C- Final thoughts – I still love the center promenade that Royal introduced in this class and it does get used quite a lot to the overall quality of the trip. If you can pick a good room and understand that things may move at a different pace than you’re use to I’d recommend taking this ship as the ports were the reason I picked the boat. Know it won't be the same experience as Independence or Allure as you can make the ship the vacation. The food makes up for some of the distractions. Read Less
Adventure of the Seas Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 4.0 4.0
Entertainment 5.0 3.8
Public Rooms 5.0 4.3
Fitness Recreation 5.0 4.1
Family 5.0 4.1
Shore Excursion 4.0 3.9
Enrichment 1.0 3.6
Service 4.0 4.4
Value For Money 4.0 3.9
Rates 4.0 4.0

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