1 Helpful Vote
Sail Date: March 2011
We took our first cruise in 2003 and this was our second cruise on RCI. We sailed the Adventurer of the Seas on March 27 out of Puerto Rico. Let me preclude this review with an old clichE, a vacation is what you make it; if you complain ... Read More
We took our first cruise in 2003 and this was our second cruise on RCI. We sailed the Adventurer of the Seas on March 27 out of Puerto Rico. Let me preclude this review with an old clichE, a vacation is what you make it; if you complain about every little thing, you will not enjoy your vacation. If you overlook certain things, you will have a great time. Was this cruise perfect, of course not, what cruise is? Did we have a great time, you betcha! I'll outline the Pros and Cons for easy reading.PROS:? Boarding the Ship. Wow! We had priority boarding, and this was the quickest and smoothest boarding on any of our cruises. It took us 20 - 25 minutes from when we got out of the cab until we were on the ship. Great job RCI.? Reserved Seating. There is a section that's reserved for Gold Card members by the pool. No need to be concerned that if you go for lunch that your lounge chair will be gone.? Table for Two. We were able to reserve a table for two in the main dinning room with no problem.? Service. Outstanding service from all RCI staff.a. Great job by Jeffery our cabin steward. When we asked him if the air conditioning could be lowered, he had maintenance come up and change the thermostat. He always had a smile and a friendly greeting each and every time we saw him. Everyone makes towel animals, but Jeff was the most creative that we have ever seen.b. Ying and Mihailo our waitress and assistant waiter in the main dinning room made our dinners a very pleasant venture every night. c. In the Windjammer, there were servers walking around asking if guests needed any beverages, coffee, ice tea or water. And they were quick to clear off tables for the next people.d. Also, in the Windjammer, there was never a problem with seating; plenty of available seating and, the food selections were great. CONS:? Concierge: Did not get to meet the concierge; she never introduced herself; we had to go "seek her out". No personal service, she would leave a voice message on the phone, with a "Dear Guest". How impersonal!? Breakfast at Specialty Restaurant. We wanted breakfast at the specialty restaurant, Portofino's. There was no menu offered and a very limited selection. We decided that the Windjammer was a better choice for breakfast.? Disembarkation: This was a bit of a nightmare. We were suppose to have priority disembarkation. When we got off the ship and went to get our luggage, there were thousands of people already on line. And they didn't have priority tags on their luggage. As for the layout of the luggage, the big overhead banners that were to match your tagged luggage, did not agree. Our luggage tag said section 2, we found our luggage in section 13. No big deal as we were going to stay in Puerto Rico for the week. Overall, this was a very enjoyable cruise. The Adventurer is a grand old ship, in great shape with an outstanding crew. We'll cruise with RCI again. Read Less
Sail Date: March 2011
RCI Adventure of the Seas from San Juan, March 13, 2011We had a very nice time.Booking: RCI has very efficient on-line-check and in posting pages. Printed most of tour documents on-lineFlights to San Juan, Expensive flights due to the ... Read More
RCI Adventure of the Seas from San Juan, March 13, 2011We had a very nice time.Booking: RCI has very efficient on-line-check and in posting pages. Printed most of tour documents on-lineFlights to San Juan, Expensive flights due to the season, and American and Canadian spring breaks. Delta charges $23 bag online-$26 at the airport. Baggage Service is now very good- we pay dearly for it. Tip: Get a porter when you pick up your luggage in San Juan- great help getting through lines and into cab. Porter is also suggested on return to airport. He has to get you through the agriculture check.Pre-Stay. We were at the Candado Radisson. Make sure you get breakfast, we were placed in Concierge level- separate check in on 9th floor and Hors d'oeuvres and a "we trust you" bar in the evening. Nice pool on roof; no real beach in Candado. Our very favorite Restaurant, Ropa Vieja, Cuban, Island cuisine on Ashford- get there! short cab ride.Arriving at Cruise Dock: Alert: It is the Pan American Pier- not the pier in middle of Old San Juan. (about 12:15pm) it seems everyone is asked to wait on line to check in with luggage. We were traveling with a handicapped person in large party with plenty of luggage. We alerted RCI of requirement through their great Special Needs department well in advance. We asked porter to place our pre-tagged bags on the luggage dolly (So we did not have to wait in line with all the luggage) which he did. The line on left (no checked luggage) seemed to go much faster. You can buy water at dockside store once inside. Much cheaper than $3.99/liter on Board. Boarding process without other incident. We were told - no entry into staterooms until 1:30. Windjammer Buffet very roomy and good food. If it seems crowded, walk past into the next section. Stateroom. 8652 with Balcony: We were very satisfied with the overall size of room and balcony. Balcony seemed much bigger than last cruise with NCL. Luggage arrived outside of cabin at 2:45PM! Steward produced bar soap on request.RCI "Green" Savings: Our water supply in shower and sink was really on the grey (color) side. I don't know if it was potable but it seems RCI saves plenty of energy by not purifying the water further. Besides the water, the "fresh" towels came clean but with yellow brown stains.In Room Dining. We selected room service for breakfast before an early day and it was wonderful, warm and tasty.Land Excursions: "Automated" In Room TV Tour selection process: Fuhgetaboutit. It was so confusing we wound up with 4 tickets for first day tour instead of two. It took a few days for the live tour desk to catch up. The tour desk could not handle the crowds wanting to sign up. I will say, most of tours are moderately priced in the mid $30 range. The TV was a good place to keep track of all your cabin charges. Island Reviews (Comments): St Thomas. The shopping at the Ship birth a few steps from the Havensight Mall provides much variety and fair pricing. It certainly beats taking a Taxi Ride Downtown to the suggested shops. Curacao: I forgot to bring my camera battery charger and natch - battery failed on first day of cruise. Nice man at large camera shop across pontoon bridge charged it up for me. We did not take any tours in Dominica- not much in Roseau port area. We took tour bus to beach in Curacao and Aruba.Dining Room: We had early (main) Seating at 6PM. Our party of 6 thought that this was just right after our early tours were complete we had plenty of time to make use of ship and to see the shows after dinner. Food was very good, waiters and staff very efficient. Special thanks to our waiter, Lorenzo.On Board Bingo: Very expensive, $22 Minimum for 3 tickets for 4 games. They award about $700 over 3 games plus 4th game for free cruise for 1 (one). With room filled with 300 people, they make about $6,000 a session.On Board Shows: Ice show the best, a must see. They have about 4 ice show performances so everyone has a chance to get to see it. We were not impressed with 2 nights of "dance and sing" entertainment and they only lasted for 35-45 minutes. The Headliner show, with brother Merrill Osmond was terrific. Casino: Nice variety of Table games (with craps), nightly Texas Hold 'em tournament. Slots outdated; Even dollar machines paid off in quarters. Drinks in Bars: Fair prices, $5.50 for rum & coke (Barcardi), $6.50 for Pina Colada - Must call "House" drink if want bar liquor, 75c cheaper.Muster Drill: Life jackets not required. If you get there early, must stand very long time. Let them know in advance if handicapped.Internet Cafe: Sixty Five cent per minute. Very slow response time. Purser did give 50% refund off charges.On Board Photographer. Each picture $19.95Meet and Greet: Very nice job by RCI. They had raffles and a special gift for us with soft drinks and snacks. Special thanks to all who set up unofficial meet and greet. We learned so much from all your comments. Read Less
Sail Date: November 2010
Sailed from Malaga, Spain Thankfully we only had 5 days. Check in/out was good and fast. Entertainment very poor, went to see Comedian in Theatre, only spoke Spanish. Cabin very good and comfortable. Food diabolical in main ... Read More
Sailed from Malaga, Spain Thankfully we only had 5 days. Check in/out was good and fast. Entertainment very poor, went to see Comedian in Theatre, only spoke Spanish. Cabin very good and comfortable. Food diabolical in main restaurant choice limited, poor service, ordered a Medium/rare Steak on last evening, so tough I could have repaired my shoes with it , complained to waiter who replied "That's how they come!" and implied I should not have ordered Steak. 50% of passengers, Spanish pensioners, who all refused to use Disinfectant gel in restaurants, they smoked in non smoking areas, when an officer was asked, I was told that they turn a blind eye to it, as they are buying drinks. None turned up for dinner on last evening, so they did not give tips. Drink prices are exorbitant. A 750ml can of Fosters worked out at £6.20 which included 15% service charge and 20% Spanish VAT. Spent only £40 on board as I refused to be ripped off, 5 days tee total. Best food was cabin service which was good quality, well served and hot. Two ports visited Toulon and Majorca should have been Corsica, some excuse "Too windy" Bus transfer to Toulon £12 each return,didn't bother Majorca transfers to city £6 each, enjoyed a reasonable priced litre of beer. Read Less
Sail Date: November 2010
This was our second cruise with RCI, The first being last year on the "INDEPENDENCE" The port authority at Malaga provided no signage or traffic stewards to direct motorist to ship-side, so the journey within the dock area ... Read More
This was our second cruise with RCI, The first being last year on the "INDEPENDENCE" The port authority at Malaga provided no signage or traffic stewards to direct motorist to ship-side, so the journey within the dock area was a little chaotic, so RCI. signs would have been helpful. We first joined a long queue outside the terminal building, not realising that this line was for passengers who had not checked in online, after 15 minutes we overheard someone mentioning that there was a special bay for online checked in cruisers, but although this shortened our trudge, we still had a long wait getting through security. Signs or stewards would have been helpful! Once through security everything went smoothly and we were in our cabin-whoops sorry!- stateroom withing minutes. Our room was spotlessly clean with Comfortable beds, a small but adequate shower and toilet, tv and background music facility. Our cabin attendant Irod, was excellent. The ships facilities were excellent with theatre, cinema ice rink show and all the usual funtime at sea entertainment. This ship provides well for families with children and the kids and teenagers club no doubt provide a welcome haven for worn out parents leaving the children in a safe supervised environment, the little ones are checked in and out. We dined on the "my time" scheme which was excellent this allowed us to book a specific time in the evening to suit us. The restaurant staff were excellent and our every need was attended to, promptly and efficiently.The menu was super with several choices of main course and included a varied vegetarian alternative Breakfast could be taken buffet style, or by waiter service dependant upon which of the restaurants you chose for morning and lunchtime 24 hour Tea and coffee, cakes and pizza and sandwiches were available- free of charge- on the Promenade Deck. A great choice of evening musical entertainment to suit all tastes, from classics to pop and a great late night "singsong" was enjoyed by all in the "Schooner Bar" but get in before 10pm to get a seat. My only "beef" about the whole ten day cruise is the price of drinks a glass of wine between 6-10 US DOLLARS.There is a 15%service charge on all drinks plus 8% Spanish tax, whilst in Spanish waters, so be sure to choose carefully when and where to buy your duty free when it is available. Fellow passengers included plenty of friendly British and Irish folk, some very rude Spanish folk and a miscellany of about 350 of colourful Gay men dressed in all sorts of "gear" including dresses and mini skirts "little Britain" would have had a ball. But as we are broad and tolerant society we must accept this or stay away I would certainly cruise again with RCI. Read Less
Sail Date: November 2010
This was our third transatlantic cruise, the first two having been with Celebrity on their Millennium and Century. Using that experience as a standard, this cruise did not quite measure up. It could be that RC is doing some product ... Read More
This was our third transatlantic cruise, the first two having been with Celebrity on their Millennium and Century. Using that experience as a standard, this cruise did not quite measure up. It could be that RC is doing some product differentiation, allowing its Royal Caribbean brand to slide, while promoting its Celebrity brand as their 'premium' cruise line. Or, it could be that the very large newer ships in the RC line are posing new service/management issues. Then again, maybe it's both. This cruise left from Barcelona. For us, this was deja vu because we've sailed from Barcelona on two previous occasions. Embarkation in Barcelona has always been a model of efficiency and superior service. This embarkation was no exception. Incidentally, if you have an opportunity to spend time in Barcelona, do so. It's a wonderful city; one of Europe's very best, in our experience. From Barcelona, the Adventure of the Seas visited several Mediterranean ports (Toulon, Ajaccio, Mallorca, Cartagena) and two Canary Island ports, before setting out across the Atlantic to San Juan... 14 days in all. The selection of ports was very good, but the timing of some of the visits left room for improvement. For example, we visited Toulon on a Monday. Does RC not know that the French normally work Saturdays and take Mondays off? Disappointingly, this interesting port city was closed! This experience was replayed in Cartagena. Our favorite port was Ajaccio in Corsica, and we plan to return there for a land holiday. Onboard, the Adventure of the Seas is a marvel -- lots of room, lots of glitz, and an excellent smooth performer in rough seas. The maintenance on this ship is superb. Our stateroom was on deck 6, roughly amid-ship, with a balcony. It was excellent; and the service from the stateroom attendant was flawless. Some guests were complaining that their rooms were being serviced annoyingly late in the day. Later, we were to learn that RC had a lot of 'new recruits' among the crew on this voyage, and they were running daytime training sessions for the rookies... who were expected to catch up after class, I guess. Anyway, the problem was affecting some staterooms, and quite a few of the bars. Until the evening hours, fully half the bars were not open, and quite a few of the bar-tenders had difficulty mixing some of the drinks that were listed in the bar menus. The dining room was mediocre in many respects. On the first day aboard, we arrived at our reserved table for 6 to learn that it had been assigned to 8 guests. Anyway, the problem was addressed for the second evening, and all affected parties seemed satisfied. But, how can this kind of rookie mistake happen? Let's move on to the food. The quality of the entrees was inconsistent -- some evenings it was superb; some evenings it was difficult to choose an acceptable entree from the day's menu. Inconsistency! But the deserts were consistently bad. Indeed, we noted that the desert offerings at the buffet were much better than those being offered in the dining room. Incidentally, our table service was excellent; probably the best we've ever experienced. But we did note that some of the guests at nearby tables were not so fortunate. We used the buffet for breakfasts and lunches. The quality and choice of food was very good cruise fare. The only negative was the service, in terms of speed of clearing tables, etc. We did not frequent any of the extra-charge restaurants. And, speaking of costs, the cost of alcoholic beverages has been creeping up at RC. The cheapest bottle of wine that I could find was $27 + an automatic 15% gratuity. This is for a bottle of wine that I could have purchased for the equivalent of $6 in Barcelona. The activities aboard were typical of any very large cruise ship. We can't imagine anyone being bored. Still, this area of service was not without its problems. The gymnasium is probably too small for 3100 passengers, with much of the more popular exercise machines (treadmills, for example) being impossibly over-demanded. Also, the quality of the entertainment aboard was a huge disappointment. Except for an excellent Ice Show and one entertainer (an Elton John impersonator) the entertainment was dreadful, dreadful, dreadful. Generally, we enjoyed the cruise very much, and I have chosen to focus on the areas needing improvement. Would I repeat this cruise? Probably not; but that may be attributable to the very bad disembarkation that we experienced on arrival in San Juan (home port for the Adventure of the Seas). The ship was scheduled to clear port at about 7:30 AM and we booked a San Juan tour, since our flight only left at 4:00 PM. However, the ship did not clear until after 9:00 AM, and then the problems began in earnest. Passengers were off-loaded into a large metal building where, in 80 F heat, and without water or bathroom facilities, we stood in-line for three hours to clear US customs. During this experience, NO Royal Caribbean crew were in evidence. I can't believe that this is normal procedure in the ship's American home port! Welcome to the USA. Read Less
Sail Date: June 2010
This was our 5th cruise, two previously with Royal Caribbean (RCI) two with Princess. Transfer from Barcelona Airport to the ship via pre aranged transport with RCI was smooth and efficient. We had a 30 minute wait at the ship in a long ... Read More
This was our 5th cruise, two previously with Royal Caribbean (RCI) two with Princess. Transfer from Barcelona Airport to the ship via pre aranged transport with RCI was smooth and efficient. We had a 30 minute wait at the ship in a long queue for embarkation, possibly as so many passengers had arived at the same time, shortly after 12 noon. It seems the queue is much shorter nearer 2pm which is worth bearing in mind. The actual formalities on reaching the end of the queue are quich, especially if you register on-line as we did. Our stateroom was ready when we arived. We had chosen a Promenade View as at the time of booking no outside staterooms were available. These staterooms have a window to the centre of the ship but the amount of light is limited so you need a light on at all times.In addition, there is entertainment on the Promenade Deck some nights going on up to midnight. If you want an early night as we did for an early start next day for a tour, forget it! Also as you have the light on there is no privacy from the staterooms oposite. Frankly, save some money and book an inside cabin. The ship decor was to a generally high standard although we personally are not fans of 'modern art' which was much in evedence on this particular ship. The layout of the ship is similar to others in the RCI fleet with the addition of a climbing wall and ice skating area. The Promenade Deck area had some interesting themes such as bar areas, a 'cafe' open most of the day and shops. We found staff generally to be polite and friendly. Out Stateroom Attendant, Anthony, was delightful and shared several amuzing moments with us. He kept our stateroom imaculate. The dining arangements were as we had experienced previously with a choice of set dining or 'my time dining' where you dine at a time that suits you best. We choose the latter. Be aware, however, that RCI insist on all gratuities to be pain at the time of booking the cruise if you chhose 'my time dining'! Their argument is that in theory you could have a different waiter each night. The food in the Dining Room was to a high standard and well presented with a choice each evening. The self service Windjammer Cafe provides food to cover all tastes including an impressive variety of salads and of course sweets, fruit and cakes. Tea, coffee, cold 'tea' and lemonade (still tasty bitter lemon) are available. We ate here for breakfast and lunchtime if on board. Finding a seat was sometimes difficult at busy times. I found cold plates anoying; obviously this cools hot food! Entertainment in the full-sized theatre was varied with combinations of specialty acts and singers and dancers. Mercedes, the Cruise Director from Argentina,introduced all acts in both English and Spanish. We attended an excellent Ice Show. There was always a full programme of events throughout the day to keep passengers active. Read Less
Adventure of the Seas Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 4.0 0.0
Entertainment 5.0 0.0
Public Rooms 5.0 0.0
Fitness Recreation 5.0 0.0
Family 5.0 0.0
Shore Excursion 4.0 0.0
Enrichment 1.0 0.0
Service 4.0 0.0
Value For Money 4.0 0.0
Rates 4.0 0.0

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