We were looking to go to Canada/New England. But was highly disappointed with Royal Caribbean. The food in both the Main Dining Room and the Windjammer were the same food everyday. Basically no variety even though on the website and on ship it states that there is different food everyday. Not on this cruise. The pool area: the pool and splash area closed at 6 pm everyday. Kids on the cruise ...
Very dirty stained furniture in cabin! Very limited food available after 9 pm, bring you own snacks! Many elevators broken and not working causing issues for passengers with walking issues and could be dangerous in an emergency! Menu for dinner in main dining room very limited and repetitious night after night, menu for breakfast identical every day! Workers doing paint chipping before 8 in the ...
Cabin-
Workable, several non-functioning items. Cabin Steward was great.
Dining services-
We were a group of 10 which had arranged to eat together, and had confirming e-mails. When we got there we were split up. We waited at dining services on the 5 floor which sent us to guest services, which sent us to dining services on the 4th floor, which sent us to dining services on the 3rd ...
Very little kids activities, one kid movie at night the entire cruise, other R.C. ships have Shrek and other characters but not this cruise line. Guest services was horrible, second time for this issue. R.C. should take a page out of Disney and Chick Fil a's regarding customer service. Guest services on R.C. clearly do not care or want to be there. see pictures for little play area which the ...
Embarkation was not a problem and neither was our cabin - we knew what to expect in terms of size and location, plus our room steward was excellent! We have cruised 5 other times (1 with Carnival, 4 with Norwegian).
FOOD: The food was horrible. The food at the Windjammer was cold, old, and they always had several stations closed. Presentation was ugly too. Expect to stand in long lines. They ...
It was out of New Jersey so it was a quick 1 hour 20 minute drive. We were also excited to travel to their private island in the Bahamas and Bahamas in general. I been to many island but this would be my first to the Bahamas. This was my second cruise. I really enjoyed the entertainment, food and service on my first cruise on Carnival therefore, expected the same if not better experience on Royal ...
My first cruise. Didn’t look at other options. My own fault. Went with family members. Based on their experiences it sounded good to them but they were also disappointed. Nothing really handicap friendly. Especially the ports! And if I had known kids were going to be everywhere I would have changed plans. Have to watch for kids cruise free next time! But I doubt there will be a next time! Way too ...
Embarkation and disembarkation went well. The ship definitely needs to be updated. Cabins look so outdated. This ship should not be rated as 4.5 stars. The most disturbing thing is that staff was very unhappy and not trying to please customers at all. This made my experience with RCL Adventures of the Sea very bad. I knew that their job is hard, working non-stop 11 hours a day and 7 days a ...
We had heard about RCCL and decided to try them. Very disappointed in EVERYTHING. Food was sub par, service extremely poor, friendliness of the crew and service staff. The dining room was a complete nightmare regarding food and service. Windjammer poor service, dishes sat on tables for 15 minutes and only removed when we called attention to the manager. I have been involved with McDonalds ...
Chose this cruise with ten family members because it went to the most island ports with an exceptional ship. Huge TV that could have been exceptional, but was not used for music video (stupid human video instead). No "Bon Voyage". Announcements were not in English that you could understand.
Service staff were exceptional. Best ever. Soft drinks sometimes tasted like pool water. Room ...