Sail Date: December 2014
The staff on Adventures of the Seas was outstanding! This ship was nice and clean at all times. My husband and I have a few (small) gripes, things that we liked better on other cruise lines: 1. not enough (free) counter service food/meal ... Read More
The staff on Adventures of the Seas was outstanding! This ship was nice and clean at all times. My husband and I have a few (small) gripes, things that we liked better on other cruise lines: 1. not enough (free) counter service food/meal options, which leads to long lines and congestion at the Windjammer buffet. A counter service at the pool area would be idea, a grill with pizza/burgers/salads. Another food issue, was the lack of a room service menu and the quality of that food. However, our meals in the main dining room were absolutely delicious! 2. Mid ship elevators were very slow, more than expected during peak times and non peak times. 3. The jogging track wraps around the 12th deck and intertwines sunbathers on lounge chairs, and there are frequently people strolling around and looking at the scenery, and they don't move for the joggers. The track is not very well labeled and as a jogger you feel as if you are "in the way". A better location would be around the sport deck. 4. The big daily "sale" that happens on the promenade cause major congestion for those guest just walking through not wanting to shop. Suggestion would be to maybe spread their "station" out longer instead of wider to provide room on either side for guests needing to get through. 5. The ice skating show was wonderful, so much talent and fun to watch! The times for open ice skate were limited so we were unable to try out this activity. 6. The "don't stop the rock" show left us disappointed. 7. On a typical evening after dinner, around 8-8:30pm, it seemed as if there was a lack of (free) activities. If you wanted to sit in the pub and pay for beer, or go to the skybar and pay for drinks, those were options. Only 2 nights were there some sort of activity (love & marriage show and a less than desirable comedy routine put on the same time as another game show activity so you couldn't attend both). 8. The food at Johnny Rockets was terrible! The burgers lacked toppings and were overcooked. The French fries served to us were cold and tasted as if they were sitting for a long time, the waiter never replaced them. Very disappointing. 9. Returning from a day at port, other ships on the dock had a "welcome back" party for their guests, playing music and giving them small cups of water. Very nice! Wish RCI would do this. Hopefully you have read through all my comments. This ship is beautiful and clean and you will have a nice time. All staff we had contact with were absolutely outstanding! Even though it looks like I'm full of complaints here, I'm not. It was a nice ship and a fantastic vacation, we just prefer other ships. Thank you! Read Less
1 Helpful Vote
Sail Date: December 2014
This is my 7th cruise and 4th with RCI. This is my first time on the Adventure of the Seas, but my second on a Voyager class. The other RCI I've been on was the Allure. We arrived in San Juan the Friday before embarkation because ... Read More
This is my 7th cruise and 4th with RCI. This is my first time on the Adventure of the Seas, but my second on a Voyager class. The other RCI I've been on was the Allure. We arrived in San Juan the Friday before embarkation because this was our first time in Puerto Rico. We stayed in a condo in Condado, just outside of Old San Juan. On Saturday, we toured Old San Juan's two fort, San Cristobal and El Morro and had dinner close by. In San Juan, RCI's ship dock by the city's smaller airport, SIG, and no in Ols San Juan port. There is really nothing around the port. The best way to get to the port is by taxi and most driver will know where RCI docks. Since we booked a JS, we were allowed to embark any time between 11AM - 7PM. We arrived at the terminal around 1PM and were a lot of people already in line. As we had only three pieces of luggage, we decided to carry on our own bags. The whole embarkation process took about 20-25 minutes, and our JS was ready when we got onboard. Our cabin, 9628 JS, was on the port side close to the rear elevator bank. We were very happy with our cabin and everything worked fine. Please see our separate cabin review. Our cabin steward, Keithly, took care of us very well and we never had a problem with his service or the cleanliness of our cabin. We selected early seating in the MDR for this cruise and we found ourselves seated on table 318, in the Vivaldi dining room on deck 3. This table, a table for 10, was located in the middle of the dining room under the main chandelier by the Captain's table. I thought we would see the Captain once or twice during the cruise, but he did not dine in the dining room during the whole cruise. Our main waiter in the dining room, Syvester, was really good and he got to know us by the third night; no wonder, he has been with RCI for seven years. We dined at the MDR all week for dinner and we were very happy with the quality and quantity of the food. We had one or two dishes we didn't cared for the whole week, but everything else was cooked perfectly to our order and taste. The ship was decked out for the holidays with a huge Christmas tree forward on the Promenade. There was definitely a Christmas feel throughout the ship and even the crew was into the spirit. Since my last two cruises were on the Allure, the level of entertainment was just not the same, and I didn't expect it either. But our cruise director, Mercedes, and her staff did their best. The song and dance shows were more than acceptable, the comedians were funny, Alan Chamo, the Mental Magician, was entertaining. The ice shows were up to par. But most of all, we really had fun with Matt Yee at the Schooner Bar every night from 9:45PM till late with his adult sing along show. There was even a Christmas carol sing along on the Promenade deck on Christmas Eve. Even though the ship was full, we never felt crowded and we found good seats at every show. This cruise was so enjoyable, we decided to rebook for Christmas 2015! Read Less
2 Helpful Votes
Sail Date: December 2014
This was our 13th cruise during Xmas/New Years. This year we did Xmas week. We arrived in San Juan on Saturday a day before our departure. I received an email prior saying we needed to arrive no earlier than 1pm. We left the hotel about ... Read More
This was our 13th cruise during Xmas/New Years. This year we did Xmas week. We arrived in San Juan on Saturday a day before our departure. I received an email prior saying we needed to arrive no earlier than 1pm. We left the hotel about 12:15 and arrived at the port. There is a line for Diamond Members to drop their bags. We stood in a long line due to only have 1 machine to put your carry on bags thru. That was a little crazy and they were letting people on. Why send the emails/texts then? We were able to get into line for the Diamond Members and quickly checked in. I liked the fact that they took your picture right when you were checking in than later. We made our way on board and went to the Windjammer for lunch. After lunch we were able to throw our bags into the room and went back to the kiddie pools on 12. The water in the kiddie pools was freezing cold. A few observations that I noted that need to change. If you have a kid not potty trained then they can't use the pools even with swim diapers. You tell me what 3 yr old is not peeing in the adult pools? I think a swim diaper catches everything vs a little kid. The only thing my 20 month old great niece could go in was the shower on deck 12. Seems odd. There is a lot of shade on deck 12 in the back by the kiddie pools. Why not get more in the sun? We got a balcony this time around and it was nice. My sisters complaint is they don't get the room set based on who is staying there. i.e. a double bed was made when twin beds were needed. She had to ask for her bathrobe also. Our bags came quickly. Mine first along with my nephews/wife/babies bags. I quickly unpacked about 3 in the afternoon. The other 6 in our party came a little later about 4. The food was fantastic on the first night. We always joke about the onion tart being on the menu and we were all surprised it was not. The food the first few nights were great. Then by Wednesday it was taking longer to get food out. We know it wasn't our server so it had to be the kitchen. We started to ask for her meal immediately so she didn't fuss. Domingos was our waiter and he gets a double thumbs up. We loved the ports and went to new beaches this trip in Aruba and Curacao. We wish that there were more ships leaving out of San Juan. The weather is better leaving further south than out of Florida. We wish in all public bathrooms there are toilet seat covers available. That would be nice. We booked again for next year but a little unhappy about some of the ports they are picking. i.e. Martinique, Grenada to name a few. We are booked on the Celebrity for next year. I hate the fact they changed the itinerary for 2 days back to back at sea. Hopefully this will change. Read Less
2 Helpful Votes
Sail Date: December 2014
Was onboard the Adventure of the Seas on the Dec.21.2014 sailing and here is my review. Please note I have also been on the Allure and the Oasis of the Seas, other RCL ships and Emerald Princess in the past as well San Juan Airport to ... Read More
Was onboard the Adventure of the Seas on the Dec.21.2014 sailing and here is my review. Please note I have also been on the Allure and the Oasis of the Seas, other RCL ships and Emerald Princess in the past as well San Juan Airport to Seaport: Took a taxi which cost $25 and was there in 20 minutes. Check-in was fast with very friendly assistants. Cabin Location and Condition: Cabin# 6244 was a balcony cabin right across from the elevators but we did not hear any noise from the promenade. It was in very good condition and was larger than the ones on the Allure of the seas. Food & Entertainment: Food was mediocre and repetitive with very few choices. It was better on the other RCL ships. Entertainment was mediocre as well and the movies being shown were repetitive (Spiderman-2 all seven days?...phew!!) . Better entertainment on other RCL ships. Ports: Excellent ports and RCL did a good job on the port excursions. Enough time spent at the ports Departure: Took a tour of San Juan on the last day before being dropped off at the airport. The tour was short and not enough time was given to us to explore the various shops and streets. Perhaps this can be improved. Overall: I would definitely recommend this cruise and would do it again if RCL made some changes to the entertainment and food.   Read Less
Sail Date: December 2013
We sailed on Adventure of the Seas over Christmas week (Dec 22-29). This was our second cruise on the Adventure, as we had done the other itinerary (San Juan-St. Marteen-Antigua-St. Lucia-Barbados) in February. This itinerary was St. ... Read More
We sailed on Adventure of the Seas over Christmas week (Dec 22-29). This was our second cruise on the Adventure, as we had done the other itinerary (San Juan-St. Marteen-Antigua-St. Lucia-Barbados) in February. This itinerary was St. Thomas-St. Kitts-Aruba-Curacao. Embarkation was simple. From San Juan, we didn’t set sail until 8:30 pm, but were able to check in and board around 1 pm, which gave us a full afternoon to explore the ship, set up My Time dining, schedule spa treatments, etc. An important note on checking in: There was a duty free store at the terminal, and we were allowed to purchase 2 bottles of wine or champagne to take on board with us and keep in our cabin – a first on Royal Caribbean for us! They also sold airplane-sized liquors, and although we didn’t purchase any, we saw other passengers who did and were able to take them on board as well. (The store was inside the terminal, so your bags will have already gone through the security checkpoint.) We were in cabin 9510, a D2 Superior Oceanview Balcony cabin on the starboard (right) side, about mid-ship. Being mid-ship, we felt very little of the ship’s movement, even on the one night that we had bigger seas and lots of wind. You can feel some vibration from the engines, but not enough to be a bother. This would be more noticeable on lower decks, I’m sure. We have sailed with RCCL numerous times, and as always, the crew was outstanding. Our stateroom attendant took great care of us. We used My Time dining, but requested the same table every night, so we had the same waiter/assistant waiter and were able to establish a friendship with them even though we ate at different times. We chose to eat in the Windjammer 3 nights, just so we could go at our leisure and not have to change clothes for dinner. The food was average in both the dining room and Windjammer – not the top quality we have learned to expect on a cruise. But we don’t cruise for the food, so we were not too disappointed. We were a bit disappointed in the sushi in the Windjammer – on previous cruises there was a variety to choose from. On this cruise, there were the same 3 each time, and they were more like California rolls than real sushi with fresh fish….not sure why they made this change. As for the ports – We explored on our own (no excursions). In St. Thomas we shopped at Trident Jewelers – a family owned business we’ve known about for years. Ask for Mac – he’s the manager and will treat you well. Going through a small business rather than Diamonds International (which RCCL will recommend), we’ve found that you get better service and less pressure to buy. They are also very willing to help if you have a challenge with jewelry you buy. St. Kitts – I’m not sure why RCCL stops on this island. The town itself was depressing. We walked through town and went past the small tourist area into the local shopping area…love to do this to get a better idea of what it’s like living on the island. We stayed on the island for only a couple of hours and then headed back to the ship. Maybe an excursion would have been better. Aruba – Aruba was as beautiful as we expected. At the recommendation of a local business owner, we caught the public bus and headed to Arashi beach, near the lighthouse. It was a beautiful beach to sunbathe and swim, but there are no restroom facilities or restaurants (although there was a snack truck). You can rent beach chairs for $10. The bus runs every 30 minutes or so. Palm and Eagle Beach were beautiful but much more crowded…and closer to shops & restaurants and more options such as sailing/windsurfing lessons. However, we were in Aruba the day after Christmas, so a lot of the shops were closed. There is a nice shopping area at the pier, so we were able to pick some things up there. Try Iguana Joe’s for some local beer. Note: If you want to see the lighthouse, take the bus or a taxi. The excursions are expensive, and the buses we saw drive to the lighthouse only stayed for a few minutes. Curacao is a much larger island than Aruba and beautiful. The colorful houses make it an idyllic setting and the Dutch influence is very prominent. We didn’t book any excursions, but found a local tour company called Casper Tours (we met Casper himself). This was a two-hour tour of the island for $15 each and included stops at the Curacao distillery, a beautiful overlook of Table mountain, and a very small & crowded beach (where you could choose to stay and return later in the afternoon). It doesn’t sound like much, but the information about the island’s history and sights to see were worth the time & money. You can find Casper tours just on the far side of the swinging bridge going into town to shop. Also, check out the floating markets to see how the locals get their produce and fruits – it’s all brought in daily on boats because Curacao doesn’t grow any of its own! On our last night onboard, a young man jumped overboard. It was impressive to see how the Captain and crew responded. The reaction time was immediate…buoys were immediately deployed to mark the spot and track the current’s drift line. We had turned the ship around and got back to the buoys in less than an hour. Two skiffs were sent out to search as well as search lights from the ship. They continued to search for hours even after the Coast Guard had sent a cutter and helicopter. Although the ship had to continue to San Juan after searching most of the night, the Coast Guard continued throughout the next day. The man was never found, but our thanks go to the crew and the Coast Guard for their diligence in searching. And our prayers continue to go out for the young man’s family.   Read Less
Sail Date: December 2012
Embarking and Disembarking: We arrived at 1:45pm for a embark time of 2pm, and the line was huge. We got to our cabin at 4:30pm. The first two hours was without water, restrooms, or a place to sit. Over an hour of the time was spent in a ... Read More
Embarking and Disembarking: We arrived at 1:45pm for a embark time of 2pm, and the line was huge. We got to our cabin at 4:30pm. The first two hours was without water, restrooms, or a place to sit. Over an hour of the time was spent in a line pushing our luggage forward. If we could have just dropped off our luggage, then it would have made standing in line easier. They did not match luggage and ID, so drop-off would work. I think they were controlling how many people went into the building where health check and sea passes and security were being done, so I couldn't tell where the primary bottleneck was. Disembarking was more comfortable but more worrying. We all filled out forms about our departure schedule but the disembark organizers didn't seem to pay attention to the forms. My parents, with a 1pm flight, were in a later meeting group than us, when we were staying over a night. My parents had to stand in line to request the 9:50am group. They figured the 9:50 meeting with a written estimate of 40-50 minutes before getting off, would leave them with 2 ½ hours to get to the airport--sufficient. However we waited and waited--comfortably, unlike for embarking, but worrisomely--and got out at noon. My parents missed their flight. The primary bottleneck was US Customs. My sister and family chose the 7am carry-your-own option. There were delays at Customs, but not severe delays. Bright notes: it was easy to find our luggage in the warehouse--the luggage for the 9:50 meeting group was in a nice line so it was easier than on a luggage carousel. It was easy to reclaim a held knife, taken during embarking. Getting on and off the ship at a port sometimes had a short wait and often had no wait. Controlled Items: The new policy is that you may bring in 2 bottles of wine per cabin at embarking. You may bring on liquor and it is sold in the embarking area, but it will be stored until the end of the trip. You are forbidden to bring on alcohol or any beverages or perishables at any point. I saw some people having their sandwiches confiscated. I routinely went through the checking machine with water in my water bottle and no one cared. The Stateroom: We had a set of ocean-side staterooms with balconies and they were very nice. Bathroom: Some people had trouble figuring out the shower hot water. To get hot water, as opposed to tepid (in the tropics, I am fine with tepid) you have to press the magic red button on the nozzle. You can set the shower temperature and volume independently, which is a good thing. There was enough room under the counter, once I moved a couple things, to fit our wet scuba bag. Refrigerator: The refrigerator comes filled with their stuff, but I can took it out and stored it, leaving a note in the refrigerator saying where it was, and put it back at the end. Someone else in our group had them take the stuff away and another person was told it could not be taken away. Room: The bed was two singles fitted together and the crack was mildly annoying. I really liked that the room did not smell of cleaning products. There was enough space for our stuff once empty luggage and warm clothes went under the bed. It was small but quite sufficient. Three in the room would have been inconvenient. Balcony: It was great having a balcony. Our room steward said not to leave anything flammable on the balcony when we weren't there. Someone else said they were told not to put towels or laundry out at any time. We picked the first rule, of course. Food: The Main Dining Room presents you with a 3 course menu, but you do not have to pick one from each column. I had the appetizer fruit plate for dessert one night. One night I shared 3 appetizers with my sister. Another night my dessert was seconds on the wonderful if light grilled shrimp. All seafood ranged from excellent (the grilled shrimp, a seafood salad, a bouillabaisse-ish soup in the Windjammer lunch) to good (salmon benedict, lobster tail, clam chowder). The pastas ranged from so-so to poor. The beef was good, although the "rare" prime rib varied among our large group. Every night they offered a cold fruit soup, which seemed odd--but it turned out to be a good fruit smoothie served in a bowl. The breads were quite good and there was, on request, gluten-free bread that people really liked. They did not have plain fruit for dessert. In general the food was Euro-American with other influences. Even if a dish said it was non-Euro-American, it was only lightly so--the harissa soup was quite good, but not very harissa-y. Within the Euro-American area, they did well: wonderful rotkohl and duck, wild mushrooms en croute, kippered herring (breakfast in MDR). The Windjammer: Unlimited bacon for breakfast. Excellent pineapple but not exotic fruit--no mangos, guavas, or such. The Windjammer lunches were mixed. The hamburgers were sad looking. The stews were usually quite good, and there was a biryani that was spicy and good. If I worked within the steam table limits I ended up happy. And of course, after scuba or snorkel, all food is good. You can also take food and drink away--a snack in your room or lemonade by the pool. Sometimes the Windjammer was jammed, although even at its worst we only had to wait a couple of minutes for a table to clear. Shipboard Entertainment: We mostly hung out with the group on various balconies and drank red wine. We went to the ice dancing show and it was great fun--heavy on lifts and light on jumps to accommodate the ship's movement. You need to get your tickets at 7-8am the first morning, and you can return them if you change your mind--but they disapprove of just wasting the tickets. The 13th deck bar has a great kinetic sculpture but it only runs occasionally. The hot tubs were usually occupied but rarely full. There were always deck chairs available when I looked. The little children's pool area was popular and was well equipped. Staff: All of the staff were cheerful and helpful. Our primary waiter, Merilyn, was great. Our assistant waiter, WenWen, had limited English and limited experience--but was smart, hardworking, and perceptive. Our room steward, Rafael, was very attentive and worked hard to keep people happy. Miscellaneous: Internet was 65 cents a minute and available only on parts of the ship--and the business room was not a hot spot. Lots of Spanish speakers, who were all very kind about my efforts to practice Spanish. Some passengers were annoying (do you need to spend so long selecting a roll? Why do you let your kid press extra elevator buttons when it is so crowded?) and some were delightful (so what does your Basque identity mean to you?). Would I do it again? It was wonderful for the group. Subsets did various things during the day and then we all dined together and hung out. The cruise gave a framework that would be hard to beat. But for just the two of us--no, cruises are not my thing. Read Less
Sail Date: December 2012
This was a family trip. Myself and my husband and my sister and her husband and their (adult) son. Except for the son, the rest of us are over 50. This was the first cruise that we all did that had a pretty aggressive list of port ... Read More
This was a family trip. Myself and my husband and my sister and her husband and their (adult) son. Except for the son, the rest of us are over 50. This was the first cruise that we all did that had a pretty aggressive list of port visits. I will describe our trip in three categories: The good, the bad and the ugly. THE GOOD: Ship was in ship-shape. All the public spaces were in great condition including the staterooms. Nothing threadbare. The food was fantastic. The wait-staff were well seasoned. We booked the 'Mystery dinner theater at Portofino's'. The mystery was hokey (but fun). The company (others at our table) was delightful and overall it was worth the $60/person charge as the champagne and wine flowed freely as part of the package. The Tiramisu dessert packaged in a dark/white chocolate swirl cup was awesome! We booked one shore excursion (we're cheap). It was a beach trip to Orient beach on St. Marteens. It was very well coordinated. Our hostess was delightful, very informative about the island, the beach and various bits of information and made sure that we all got back on the bus to return to the ship. We sincerely regret not booking beach trips on the other islands. Though we did enjoy exploring Barbados, one of the stops, on our own. Some of the other islands were pretty depressed areas once you get beyond the main tourist shopping areas. Better to go to the beach. The New Years celebration was totally the best!!! We celebrated on the Promenade which included unlimited champagne, balloon drop and the cruise director AND ships captain doing the countdown. This so beats going to any other (northern) New Year's celebration where you have to stand in the cold. The ship shows were really good. The best was Beetlemania! I would have spent a friggin' fortune to see this show on land! It truly was a wow! I've been on other RC cruises with the ice rink and AOC ice show was ho-hum. Nice and worth seeing but ho-hum. THE BAD: Our stateroom attendant was overbearing and self-serving (her only goal was to beg us to give her an excellent review so she could get her bonus). We were surprised to find a pair of men's briefs in one of the drawers. She obviously didn't check all the drawers in the stateroom in prep of our arrival. I have a feeling she won't be around very long. RC is generally very good about stateroom service. THE UGLY: For us nothing. It was a totally awesome trip and we will continue to cruise RC. We did have breakfast with another couple who had booked their cruise while they were on a prior cruise and booked the special romantic package. RC dropped the ball and did not provide the perks of the romantic package and couldn't find their original booking info when the couple complained. The help desk was not very helpful to them and apparently were not very pleasant to these poor folks. Sadly, their customer-no-service lost them two repeat customers. My experience with the help desk was very positive and this included that hectic last day where everyone had questions about their bill, myself included. They had a floater who went up and down the line working to solve problems. And magically (the guy was good!) the line went from 30 people to 6 who actually had questions requiring help desk help. I was therefore in line for only less than 10 min and my question concerning my bill was quickly and satisfactorily answered. Rosietomato Read Less
Sail Date: November 2012
It seems to us that the lower your cruise ship class is the lower the service. We have decided that in the future we will not cruise anything lower than freedom class as the service we received was not what we have been used to with RCCL. ... Read More
It seems to us that the lower your cruise ship class is the lower the service. We have decided that in the future we will not cruise anything lower than freedom class as the service we received was not what we have been used to with RCCL. Our cabin attendant did not want to be there and pretty much told us that. It was great that RCCL allowed us to bring our own wine on board but it was very frustrating trying to get an ice bucket and some wine glasses. There was some type of coming of age party/gathering by a great number of families for their daughters and although the young girls were all beautiful in their gowns and such it was a bit overwhelming for the rest of the passengers. Loved our balcony but on a couple of nights had to stay in our cabin due to the strong odor of what seemed like marijuana. We were disappointed with Johnny Rockets as we went there for lunch, the sign in the window said they would open at 12 noon and we could see staff inside who could also see us, we waited until 12:20 only to be told by a passing crew member that it didn't open until 2:00. No worries we would just head down to the windjammer but it leaves the question why didn't the staff inside come out and inform us that the posted hours were incorrect? The ship itself is in fine shape considering it is almost due for refit. The remaining staff were all excellent and the new menu in the dining room was fabulous. Read Less
Sail Date: December 2011
We arrived in SJU on Saturday and we were booked into 2 hotels due to issues. Caribe Hilton and the El San Juan. We are dinner at a Tapanyaki restaurant at the El San Juan. Better restaurants in the El San Juan vs Caribe. Arrived ... Read More
We arrived in SJU on Saturday and we were booked into 2 hotels due to issues. Caribe Hilton and the El San Juan. We are dinner at a Tapanyaki restaurant at the El San Juan. Better restaurants in the El San Juan vs Caribe. Arrived around 12:30 and dropped off luggage. Was told it would be there in 2 hours. It arrived in 3 and we were able to unpack prior to the life boat drill. Other family didn't get their suitcases until 8pm. I am not sure if it was because we were on deck 2 vs. deck 7. Embarkation was long. I stood in the line for priority "Diamond/Emerald" status. The person put you in other lines. I stood in a line with 2 people in front of me. The person checking in must not have had correct paperwork or something since it took forever. Nor do I think she had priority status. I felt you were just put in a line. The other family had 2 separate check ins and finished before the person in front of me got to the desk. I made a comment and was told the ship didn't sail till 8. I said yes I know that but our group had checked in and we wanted to do a group picture which didn't happen. It took me about 25-30 min to check in. Lifeboat drill went on without a hitch. We had early seating dinner. When we got on board we saw our party was on 2 different levels for seating at 2 tables. We went immediately to the main dining room to get it changed. We were put at a table that was crowded. Our head waiter saw the issue and I walked up to him and explained. The next night he moved us to another table where we had more room. Rooms: they were set up as a couple. My sister had 3 in a room and needed the beds separated and the other pulled down. Our connecting door wasn't open. My cabin had the beds together also but my niece and I kept them together. My sister said they should know know how to set the rooms by the reservation. Isn't someone checking this out? Photography - Photography was bad. Pictures were not centered and they charged the same amount for a 5x7 as a 8x10. Photographer came around the table each night and after 10 cruises we didn't want singles. He made a remark which I didn't find amusing. My BIL asked how his day was and then was told this long dissertation about how he bartended the crews party and got in a fight with someone and only had 3 hours of sleep and on and on. Totally uncalled for. When we got off the ship they pounce on you to take a picture. I wasn't feeling well and told them but they just don't listen. Also they had a sailors cap they were putting on people. My niece who is a germaphobe said that grossed her out. Pictures of the last dressy night were not put up until 2nd seating the night before we were leaving. My niece asked about 5x7 instead of 8x10 picture of her and her sister. She was told no and bought it and then her Mom told her yes they can do it. My other sister bought a table photo and had extra copies made. She was told it would be ready at 11. My niece went down at 10:45 and the workers had no clue. She came to the room about 11:30 with no pictures. Nothing was ready. She said people were yelling where are my pictures and wanting refunds. People were cutting in line and the workers did nothing to say please go to the end of the line. Announcements - We were usually at breakfast by 7:45. Towards the end of the trip did we hear the Captain say "good morning" etc like they have in the past on other ships or the same ship. Was disappointed. No announcements of BINGO BINGO BINGO taking place. They had mixing drinks and some other thing going on the deck when we were at sea. They said there is cha cha lessons inside but felt they would have had a bigger crowd if they did it by the pool. People will always come up. The last 2 years I bought the "Make A Wish" tee shirts. This year they had it up and no one knew it was going on. I didn't even think they did the walk around the deck. No announcements were made saying come and get your tee shirts. Entertainment - Trivia was either at 5 or 8. We could never do the 5 since we had dinner at 6. Felt there wasn't stuff to do after 8. Everything happened after 10 which we didn't stay up for. They had Suduko at 10:30 most days but we were already at the beach. Unexpected Boys were great. We did the welcome show to see the comedian which started at 10:15. By 10:50 he still wasn't on so we got up and left. Cruise Director was annoying and not funny at all. Same jokes just different lines by him. Saw "El Gaucho" before so had no desire to see that act again. I heard the female comedian was good but didn't go to the show. Onboard Shopping: As a retail person this needs help. So much potential could be had. My niece said they should have a "candy" store where you can buy candy etc. Book selection on the ship was terrible if you wanted to buy a book. Suites seating on deck: Someone pointed out whey don't they have cushions on their chairs? Why isn't there seating for Diamond/Diamond Plus and above on the ship. We had seats early that morning but the ship didn't seem very crowded. Johnny Rockets - totally disappointed. We got there about 12:15 and by 1:20 still didn't have food. It took half and hour to get our shakes. We had 3 people who were getting massages at 2 and had to leave without food due to how late it was. I guess a cook and the milkshake maker didn't show up. The manager came by and apologized that no one told us what was going on. We were credited the amount. The ranch dressing that is served with the fries was so watered down. It looked like which water and totally unappetizing. Windjammer - people were friendly. Our asst waiter took our egg order daily. We said it would be nice to have a ice cream machine in the windjammer closer to the cookies. No one wants to walk completely outside to get it especially when you are sitting all the way in the back of the WJ. Was nice when waiters asked what beverage could they get you. Dining Room - Our waiter - Joseph and our Asst Waiter Paola were great. We kept asking to get more bread from Paola. Bar Staff - the girls in the Champagne bar are awesome. We were up there every night before dinner. They knew us by name and were extremely friendly. The young man in the Casino bar was also very friendly and had a good time there after dinner. Debarkation - we went to deck 4 for the priority departure for Diamond/Emerald. We were told at 8:15 we would be leaving in 5 min. That was more like 15. No issues getting off but we had trouble finding our luggage for neon green #39 and #69. Caught a private bus to the Caribe where we had a day rate room till we left for our late afternoon flight. Instead of going to Dominica it would have been nice to be overnight in St. Maarten. Also we were told they were not getting a refund when the price dropped on cabins. We did get a ship credit last year. We decided not to book our Annual cruise on the ship for next year and will wait to get the lower prices. We don't like the itinerary for the Adventure. We heard the ship is going in for overhaul in 2014. It can't come soon enough. Read Less
Sail Date: November 2011
I have come to the conclusion that RCI are the most inward looking company I have ever dealt wit, their quest for profit comes above all else. Let me explain: Things went wrong before we even got to the cruise. They more or less insist ... Read More
I have come to the conclusion that RCI are the most inward looking company I have ever dealt wit, their quest for profit comes above all else. Let me explain: Things went wrong before we even got to the cruise. They more or less insist that you log in on line and print off your cruise booklet and order baggage tags. To do this you need a special log in that RCI are supposed to send you 14 days before the cruise. We had to call our travel agent to get the log in as none had come via email, as had been promised. We ordered baggage tags but none came. I phoned a week before the cruise but was told it was too late to reorder. No baggage tags then. We flew to Malaga from Gatwick, upon arrival we went to the coach, which was waiting for us. The RCI rep took our cruise brochure from us, tore out a page and handed the remains back to us. We got on the coach and were swiftly taken to the docks to embark. The queue was huge but there were lots of agents so we got to one pretty quickly. We gave her our cruise booklet but she said she could not check us in because the page torn out by her colleague was missing. When I tried to explain what had happened she was quite rude and abrupt and thrust a form at me to fill in. It had all the information that I had spent some time filling in on line. She then needed my credit card, even though I had already registered that on line. It was now about 13:30, we had been traveling since 3 am, we were hungry and tired, I was not impressed!!! We headed straight for the Windjammer where we had a pretty decent lunch and then made our way to our cabin. The cabin was well laid out with lots of storage but boy was it looking tired. The ship is 10 years old and it really looks it in places. Things like a well rusted waste bin and a filthy toilet seat spoiled the overall effect. Right from the word go everything seemed to be about extracting the maximum amount of money from their guests. We had paid gratuities up front but soon discovered that 15 % got added to everything anyway. Everything on board was at sky high prices, the cost of drinks seemed to put most people off drinking altogether. It really was a rip of culture - 2 examples: Price of massage advertised at from $139 - 2 people went as a couple and ended up with a $510 bill plus a $5 gratuity!!! On the day we went to Lanzarote they were selling 500ml bottles of water for $4.95 then telling people that on land they would be over$6. Utter rubbish - any supermarket will sell you one for under a euro. It's one thing to rip people off but quite another when you start lying to them as well. One thing that really got to me is on the last evening we tried to find somewhere for a reasonably quite drink, all the public areas were full to bursting. We went to the sports bar and asked for a Bacardi and diet Coke only to be told they had no Bacardi. OK says I, just a diet Coke then. They didn't have any of that either. Unbelievable, they go to all that effort to empty your wallet then run out of the basics. Be wary if they offer you freshly squeezed orange juice at breakfast, they will charge you for it, same as they will charge for a "speciality coffee" after dinner. Look, RCI if you are going to charge me - tell me up front, otherwise I will feel like I have been conned. Be very careful of what they sell in the shops too. If you go for a quite drink you will have the peace shattered by somebody shouting sales messages over a pa system, it's like being in a market. They were trying to sell cheap Chinese watch sets at 20 bucks, the same stuff our local market sells at a quarter of that. The other thing you need to be aware of that RCI have not cottoned on to yet is that when you fly these days any toiletries of over 100ml will be confiscated at the airport if they are in you hand baggage. Given that many people may want to freshen up as soon as they are on board I am guessing that many people may carry some bits and pieces on with them. RCI do not put any toiletries in the cabins except for a small bar of soap. I find this astonishing. I have travelled all over the world and stayed in the best and the worst of hotels, B&B's guest houses and cruise ships and this is the first time I have ever gone to my room to find no toiletries. To make matters worse not one shop had any shampoo for sale, we had to buy some in Tenerife. Come on RCI, at least stock the essentials or give "pamper packs" like all the other cruise lines do. The ship has some great areas, the food was pretty good although teh steak on the first nigh was inedible, the mash was always so salty that most people left it and in general it was nowhere near the standards we are used to on P&O or Cunard. We won't be going RCI again, we will be going back to P&O where we will get much better value for money and be with a company that cares as much about teh customer experience as they care about profit. Read Less
Adventure of the Seas Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 4.0 0.0
Entertainment 5.0 0.0
Public Rooms 5.0 0.0
Fitness Recreation 5.0 0.0
Family 5.0 0.0
Shore Excursion 4.0 0.0
Enrichment 1.0 0.0
Service 4.0 0.0
Value For Money 4.0 0.0
Rates 4.0 0.0

Find an Adventure of the Seas Cruise

Email me when prices drop