Sail Date: April 2019
We wanted a longer cruise that was affordable, so we could choose some excursions. We enjoyed the hot tubs and the decor. Our cabin was perfect; fantastic location. except not enough room for my wheel chair.(The handicapped cabin was ... Read More
We wanted a longer cruise that was affordable, so we could choose some excursions. We enjoyed the hot tubs and the decor. Our cabin was perfect; fantastic location. except not enough room for my wheel chair.(The handicapped cabin was more expensive).Our room's caretaker was excellent. No room for improvement there either. She was a kind sweet young lady, very thorough. We even enjoyed chatting with her. The food was fantastic anywhere we went we were well accommodated in the DR.The main complaint we had was the constant loud music videos on deck, never any quiet time. We found this a bit distressing. Service was great all the way around with one exception, when I needed a break in the line at the cafe they would not accommodate me. I cant wait in line and I needed a snack.All the other food venues were closed. This was a concern. Outside this complaint the service was excellent.. Read Less
Sail Date: March 2019
We just returned from a Caribbean Cruise on Saturday, March 30. The staff was wonderful - attentive, kind, welcoming...all you could hope for. As usual when this many people are being served, the food is fair. They do the best they can ... Read More
We just returned from a Caribbean Cruise on Saturday, March 30. The staff was wonderful - attentive, kind, welcoming...all you could hope for. As usual when this many people are being served, the food is fair. They do the best they can given the limitations and the massive number of people they are serving. It seems healthier options are gradually moving in. Our balcony room was lovely and had enough room for our needs. We had a junior suite and were surprised to find a walk in closet! Prior to booking this trip we had done as much checking as possible - online cruise forums, speaking with folks at RCI, etc - to be sure that the children's program on board accommodates children with special needs. We narrowed our decision down to a Royal Caribbean Cruise vs a Disney Cruise. In the end, it seemed the quality was comparable but the Royal Caribbean won since it was less expensive and we had cruised on their ships twice before (without kids) and were happy overall. We now regret the decision. We had been assured by Royal Caribbean agents that the childcare staff is all trained for dealing with children with special needs and there is even a program for autistic kids, though it was vague. As the cruise date came closer I tried harder to get specific information about what accommodations are made for children with special needs, including what the ratio is and could not get a clear answer but kept getting assured that the kids would be well cared for. Both of our kids have special needs, but our 6 year old son in particular is impulsive and hyperactive. He has to be well supervised. Our group was counting on having at least one hour per day of a break from him. Here is what happened: 1) my travel agent was told by someone at RCI the day before departure that upon arrival we needed to check in with guest services to get us set up as a special needs family. 2) upon arrival, we went straight to the guest services desk, waiting in line for about 20 minutes with a very hyperactive, impulsive and agitated child (!!) only to be told that guest services doesn't handle that at all. I insisted, but then an assistant manager who said he'd been managing that desk for about 15 years told me that absolutely the guest services folks have nothing at all to do with special needs accommodations. Then he said that someone would come to our room to do a private drill so that the crowds wouldn't be too upsetting for our son. That was nice, but not super helpful since we then had to sit in a lounge with NOTHING TO DO while the rest of the passengers were undergoing the drill and our son was spinning out of control from boredom. It was a very stressful way to begin our trip. 3) we headed straight up to Adventure Ocean where we met very nice people, shared our specific issues/concerns about our son. They said there would be no problem handling him but would give us a phone to contact us in case there was a problem. They then informed us that their ratio was a surprising 1:25! My adult kids who didn't have any sensory or behavioral issues would have come undone in that chaotic of an environment. I said that our son in particular needs a lot of supervision and we had been told that they can handle special needs and...what about autistic kids? Surely they can't have autistic kids in that kind of environment. They assured us that they have planned activities and all would be well. 4) the next day (2nd day of our cruise) we took the kids into Adventure Ocean but had to WALK THROUGH A VERY LOUD AND OVERSTIMULATING ARCADE to get in there. TERRIBLE TERRIBLE thing to do to any family, but most of all special needs kids - the sensory overload was not a good way to enter the children’s program. We arrived to a scene that was so chaotic and disorderly that it looked frightening frankly. While standing there trying to assure my kids that they would in fact have fun, two children bumped into each other and neither adult in charge witnessed it because there were nearly 50 kids in the tiny space with only 2 adults - one of them frantically trying to check people in and out and the other ONE PERSON (!!) was trying to manage all of the children in the two sections of the space. It was really a crazy scene. I pushed through, thinking I'm overly sensitive and all of these other parents have left their kids so it must be okay. The child whose head got bumped was crying so hard he was hyperventilating but no one could take the time to comfort him. He looked about 8 or 9 years old. The child who bumped into him was clearly ashamed, feeling like he'd done something wrong and was in a corner in a sort of fetal position looking so disturbed and vulnerable. But again, no one could possibly take the time to comfort him and handle the situation. I stood there for a while and in the end both boys were just encouraged to get back in the ball game but neither looked at all comfortable or happy about playing anything. The boy who was crying was asking to see his parents. I don't know if the caregivers even heard him. 5) I stupidly left both of my kids in there for about 45 minutes and when we picked them up the place was still so chaotic we never went back. 6) we NEEDED this cruise to play but also to relax a bit. We didn't relax at all except for the one hour we had massages booked and our older daughters took care of the kids. We were counting on getting some relief from the kids and them having some fun organized activities, but that did not happen. 7) I complained to the Adventure Ocean manager by phone on the 3rd day, hoping that there was possibly some other program for kids who are sensitive, but nope. The only thing she said was that we could be let in the back door so the overstimulating arcade could be avoided. And she said that on port days the children's program has fewer kids. We took our kids out to enjoy islands on port days! So that's not helpful. We ended up having a very stressful experience on board. I am writing to let others know that at least on this ship, they don't have any sort of accommodations for special needs kids. And secondly, to have an adult to child ratio of 1:25 doesn’t even adequately meet the needs of typical children, in my opinion and from what I observed with my own eyes that day. My kids refused to go back there to try another day and they are kids who usually are game for any kind of adventure and fun. If I had even been told that the ratio was 1:25 we would have gone ahead and paid the extra to go on a Disney Cruise for fewer days. It is dangerous even to have ratios that high. After writing a letter to RCI, I received a phone call from someone who said they read my letter, thanked me for my feedback and suggestions, and have a nice day. Disappointing response for sure. At the very least, they need to have it posted where parents are able to see on their website when shopping for a cruise, that their ratio is 1:25. That information should not be impossible to learn until boarding the ship. Read Less
Sail Date: February 2019
We vacationed on Adventure of the Seas as part of a Make A Wish experience and what an experience we had. The crew and the ship were nothing short of fantastic. My wife and I had been fortunate enough to go on 4 previous cruises and ... Read More
We vacationed on Adventure of the Seas as part of a Make A Wish experience and what an experience we had. The crew and the ship were nothing short of fantastic. My wife and I had been fortunate enough to go on 4 previous cruises and never had brought our 3 children. We are so happy that we were able to and that our kids were able to experience the Caribbean. Our handicapped son was also able to get around quite easily in his wheelchair and that was a relief. My wife had a handicapped accessible room (1814) and it met any requirement that was needed. Our 2 other children aged 10 and 12 had an absolute blast. They wore out the mini golf course on sea days and got to experience the huge waterslide and Flowrider as well. We were a bit worried they would be bored and they were far from that. There were always activities for them to do and they were very comfortable moving around the ship and going where they wanted to go. DINING - My wife typically took our two youngest to the Sapphire Restaurant for sit down dining and they raved about the experience. The food was quite good and the portions were perfect sized. I usually went to the Windjammer buffet area with our oldest, handicapped son (15) and it was very easy to navigate with him in his wheelchair. The food was great. I have absolutely zero complaints about it. Selection was great. If you are a Curry fan then you will be happy. Dessert selection looked great. Breakfast was awesome as well and make sure to get a Bloody Mary or Screwdriver from Howie as you enter the restaurant. He gets there around 7:30 am ENTERTAINMENT - We enjoyed a show at the ice rink and it was quite good as well. The skating was good and my oldest enjoys a lot of visual lights and there was plenty of that. The magician and other theater shows were well done as well and the children enjoyed them a lot and talked about them repeatedly. Highly recommend the ice show. SERVICE - Traveling with a handicapped son, SERVICE is very important to us. The Adventure of the Seas had tremendous service and the entire staff was incredibly friendly and accommodating with him. Again, there is nothing to complain about with the service. The Sky Bar staff is awesome as are the staff in all of the dining areas. PORTS.... GRAND CAYMAN - This was our first port and we were very excited to visit it. My wife and I had not been to Western Caribbean on previous cruises so this was on our bucket list. We did the Stingray Excursion and it was worth it. The only drawback was that the water was a little choppy and the crew of the excursion indicated it was not normal to have seas that choppy. That is being a little nit picky to complain about that. The excursion itself is pretty awesome. My family enjoyed it and it is quite an experience to be holding stingrays. The waves did make it difficult to get on the excursion boat though. By the end of it there were close to 50-100 swimming around and it was worth it. The port itself/town of Georgetown is really clean and nice. If shopping is your thing this is the place to go. It is a very busy place and people need to remember that. We ate a place called PARADISE and it was awesome. It sat on the water and the staff were awesome with our kids. Order the Conch salad or chowder. Super delicious. Another tidbit is you can snorkel right off the pier/main road of town. It is free and there were large fish swimming right there. Unfortunately we were too tired after lunch and did not, but there were 15-20 people and it is a big area. I wish we would have done that. COSTA MAYA- This port is designed for cruisers. It has a lot of shops. We ate lunch at a Taco Stand and it was good. Everything there is a little overpriced though. Keep that in mind. Apparently if you get out of the port there are some good excursions, but none of them were real great for a handicapped child. If it was just us as a couple, we definitely would have done an excursion. We spent a couple hours at the lazy river pool and ordered a couple "La Yardas" while the kids were in the lazy river and relaxed. Weather was great. We had no problem finding chairs or place to sit. The dolphin pool was fun to watch and sneak a couple of pictures if you can. Also, watch the "Birdmen" show. Definitely worth the time to do it. COZUMEL - This was our favorite port by far. We were there on a day that there were only 3 cruise ships total and the locals were saying it was common to get 6-9 ships on a given day. The terminal area is fun with shops, restaurants, etc.... One could literally spend the entire day just at that area, but I would not recommend that. We went to the main shopping area to grab souvenirs and ate at PANCHO's. Souvenirs at the main shopping area were a third of the price as in Costa Maya and seemed way, way more authentic. At PANCHO's we had a waiter named Mario that was extremely friendly. We sampled just about everything on the menu it seemed like and it was great. They had a couple playing music and they let my daughter join them. Definitely get Guacamole and a Margarita here. Top notch stuff. Our waiter told us to go to Playa Azul to snorkel. It is a quick cab ride up the road. He mentioned that they would just want us to order a drink or an appetizer and all would be good. It is a very small beach and it is attached to a couple condo buildings and it was perfect. We had no problem finding beach chairs and there is plenty of shade and covered area. There is also a long dock/pier with a ladder to get in the water. You are also able to use the pool area if need be. Very quiet place and cannot thank Mario enough for recommending. It was perfect for our family and our handicapped son sat in the shallow water and loved every second of it. HIGHLY recommend going to PLAYA AZUL. A taxi driver indicated to us that some of the main beaches/parks charge $20 per person to get be able to utilize the beach. We were not going to spend $100 and were so lucky we found PLAYA AZUL. This was our favorite day of the trip and the kids loved it. Read Less
1 Helpful Vote
Sail Date: February 2019
Everything was seamless- the boat was easy to navigate, crew went above an beyond to ensure a great experience. Our inside stateroom was perfect for the two of us... many storage compartments and beds and pillows were super comfortable. ... Read More
Everything was seamless- the boat was easy to navigate, crew went above an beyond to ensure a great experience. Our inside stateroom was perfect for the two of us... many storage compartments and beds and pillows were super comfortable. Many activities for teens. Entertainment was either very good or disappointing but the parties and outdoor movies were great. Food was delicious in both dining rooms. Valentines was celebrated with a fantastic chocolate buffet. I truly appreciated how the staff encourages people to wash hands. Issues: the app isn’t reliable , announcements can’t be heard in the cabin, smoking areas are not located in great areas..... casino stinks of smoke and the smoking area on deck 11 is too close to the doors and towel station... several of the staff at the customers service desk were not fluent in English which led to mistakes and misunderstandings. Our stateroom assistant was outstanding.... he couldn’t do more for us. Read Less
Sail Date: December 2018
This ship was very nice. Very friendly staff and with my son in a wheelchair was very accommodating! Our waiters, Sameer and Ikoman were superb! Would cruise again anytime on this ship! The cabin was spacious and my son was able to get ... Read More
This ship was very nice. Very friendly staff and with my son in a wheelchair was very accommodating! Our waiters, Sameer and Ikoman were superb! Would cruise again anytime on this ship! The cabin was spacious and my son was able to get around fine in his wheelchair. The cabin was right off from the elevator which made it easy for us to get where we wanted to go on the ship. There were no lifts into the pool or hot tubs which was a downfall but my son is a paraplegic and was able to transfer to the ledge of the hot tub and with some assistance get himself in. He never went in the pool but I believe he could have done the same as the hot tub. The ship was very in tune to germs - sinks to wash hands before dining in the main room and hand sanitizer everywhere. The excursions were great. Captain Marvins in Grand Cayman is excellent - lifted my son right into their boat in his wheelchair! We had an excellent cruise. Read Less
3 Helpful Votes
Sail Date: November 2018
Wanted to go to eastern Caribbean for daughters birthday we had the perfect cabin 1814 panoramic view on the 12 th deck our attendant was ok but not the wow attendants we have had in the past think he hated his job the casino was horrible ... Read More
Wanted to go to eastern Caribbean for daughters birthday we had the perfect cabin 1814 panoramic view on the 12 th deck our attendant was ok but not the wow attendants we have had in the past think he hated his job the casino was horrible constantly changing dealers got worse attitudes every time the most dismal part of the cruise was the MDR while the wait staff was great the food was inedible horrible over or undercooked just plain awful I have been on many Royal ships and cruises but this was terrible the pizza in promenade cafe was very good but the girl with the glasses attendant was beyond rude the port at San Juan was wonderful the fort was breathtaking and I can’t wait to get back to see all of it st Martin was just ok st kitts was terrific such nice people and good food which was a relief after the slop served on the ship even Giovanni’s was horrid I’m not kidding while I remain loyal to Royal I am diamond on my next cruise if I run into the variety and quality of food like this again I will be forced to look elsewhere for my 3 or 4 cruises a year so sad because in my opinion royal needs to stop penny pinching and give the cruisers what they pay for Read Less
8 Helpful Votes
Sail Date: October 2018
Cabin 7232 ..size of balcony was very nice. Lots of storage. But no special soaps and stuff like I'm use to. Windjammer (buffet) ..no service everything was self service and the choice of foods were limited . I only went here 2 ... Read More
Cabin 7232 ..size of balcony was very nice. Lots of storage. But no special soaps and stuff like I'm use to. Windjammer (buffet) ..no service everything was self service and the choice of foods were limited . I only went here 2 times when forced . Promenade restaurant did a great job on pizza , also at breakfast had a small variety. But the food tasted good. Main dining, the service was great!!! Breakfast and lunch were good. Dinner had very little change from night to night, also was were most of our group had problems with the food. Fish really smelled. If you are vegetation or Vegan you will have a terrible time eating. The Promenade was dark , I always felt as if it were night. Lacked in shows. They didn't repeat the movies under the stars on the tv. I did like the new registration process. All the people working on the ship was amazing!! You could smell the smoke from the casino on deck 5 (casino is on deck 4) Don't leave anyone that is disabled down on the port .. Our friends were forgotten and had to work their way onto the ship. I think that is sad. Read Less
1 Helpful Vote
Sail Date: October 2018
Although the weather was not the best, this cruise offered a very interesting and fun itinerary including Canadian, New England and, finally, Florida ports. They did a good job of both embarkation and disembarkation, especially considering ... Read More
Although the weather was not the best, this cruise offered a very interesting and fun itinerary including Canadian, New England and, finally, Florida ports. They did a good job of both embarkation and disembarkation, especially considering the large number of passengers boarding at the small terminal in Quebec City. The ship is in good shape, and qualifies as not too big and not too small. The food and service in the Main Dining Room is the best we’ve had in years—waiters were attentive always and actually did some of the “old fashioned” things like pull out the lady’s chair and spread your cloth napkin! The food and service in the buffet Windjammer also was good, both at lunch and breakfast, with many food choices. There were some very good, original performers in the Lyric Theatre on several nights—unfortunately, the performance times kept changing from night to night and we missed some shows because showtime cut into dinner time. The Schooner Lounge is a good place for the usual sing-along music, and was packed every night. But the ship could definitely upgrade the live music in the lounges, and increase the amount of time the singers and musicians play. Several of the lounges also need improved drink service. Also, there were no enrichment talks related to the interesting ports we visited—we especially missed this since the poor weather precluded everyone from spending very much time on the outside deck so there was little to do. Lastly, our cabin was very good (spacious balcony)—attendants kept everything tip top. Only complaint is that RCCL no longer provides bathrobes. Read Less
Sail Date: September 2018
I'd chosen this cruise for our 41st wedding anniversary and planned it 10 months in advance. Everything was paid for, but I was still worried about hubby's mobility issues. Fortunately, RC gave me information on the vendor they ... Read More
I'd chosen this cruise for our 41st wedding anniversary and planned it 10 months in advance. Everything was paid for, but I was still worried about hubby's mobility issues. Fortunately, RC gave me information on the vendor they use to rent electric scooter or wheelchairs. Hubby, however, refused. RC put us in a spacious, handicapped-accessible inside cabin near the elevator. Everyone from the boarding person and room housekeeper were very helpful and efficient. Dinner that first night on-board was great, as were the four other people we dined with. The food, and I'm a very picky eater, was very good - especially the creme broullie for dessert. But the first morning of the actual cruise, hubby's hand swelled up like a claw. The ship's clinic took basic blood tests and xray, put him on an antiobiotic drip, gave him pain meds, and then released him. The RC nurse phoned us to make sure he was feeling better. The pain killers weren't working. When we docked in Bar Harbor, Maine, RC's ship clinic doctor made arrangements for us to disembark and get driven to the Mt. Desert Island Hospital -- quite a scary name, right? But it turned out to be a real life saver. After doing an ultrasound, though, the hospital's orthopedic doc told us we could not return to the ship because we still lacked a diagnosis. The client care staff on board RC packed our suitcases and had their wonderful liason, Captain Ron, get me settled in the hotel across the street from the hospital. He was truly such a Godsend. The hotel had no available rooms left, so they gave me a suite at the same price. After a couple of days in the hospital and a diagnosis that hubby had experienced an adverse reaction to the Eloquist blood-thinner he was taking, we were back on our feet. Did I mention I also wound up in ER for stress-related causes? THANK GOODNESS WE HAD TRAVEL INSURANCE THROUGH TRAVEL GUARD FOR BOTH THE CRUISE, FLIGHTS, AND LODGING! That's another story. Read Less
Sail Date: June 2018
This is our 6th RC week long Caribbean cruise with our kids, including my son's girlfriend. My husband has become more disabled so we rented the scooter this time - he can walk a few steps with his cane - and my son ended up using my ... Read More
This is our 6th RC week long Caribbean cruise with our kids, including my son's girlfriend. My husband has become more disabled so we rented the scooter this time - he can walk a few steps with his cane - and my son ended up using my husband's wheelchair due to injuring his foot just before our trip. The crew were terrific about accommodating us, never making us feel like a burden. My husband was able to get everywhere we wanted on the ship with that scooter, including down to the observation deck (crew was super nice about working the little elevator thing for him) so we could watch our daughter on the flowrider. I missed the big musicals we've seen on Freedom and the Oasis class ships, but the guest musicians I saw (Love) were terrific. The crew's Vegas show was appropriately cheesy - but my daughter informs me it was no worse, and a bit better - than the show she saw on a Princess cruise. We enjoy the pools on shore days, as we've been there before. Again, the staff is always the best - everyone is kind - and so are fellow passengers about letting him and his scooter onto those precious elevators! We had a great time hanging with the grown kiddos. Unfortunately, I can only compare to the other Freedom class ships and Oasis. I took a Carnival weekend cruise to Tijuana many moons ago... This ship is their oldest and while it was very clean, the age showed up - like on the balcony (we had a handicap room - lots of room for the scooter and wheelchair) where you could see rust under paint. They've updated - carpeting was brand new - and like I said, very clean. Those mattresses are hard though some people probably like that. Read Less
Sail Date: June 2018
I just came back from Adventure Of The Seas ... It was my first cruise and it was amazing from the beginning to end ! ... Getting on the ship in Cape liberty was quick ... We got on the ship at 11 by 1 our bags were at the rooms already .. ... Read More
I just came back from Adventure Of The Seas ... It was my first cruise and it was amazing from the beginning to end ! ... Getting on the ship in Cape liberty was quick ... We got on the ship at 11 by 1 our bags were at the rooms already .. I had a balcony room it was a nice size for two people it had a little couch also and a makeup area. The balcony was my favorite I would deff recommend to get one ... The pool area was beautiful plenty of bars the drinks were excellent!! I don’t drink a lot so I only got the refreshment package but I will deff be getting the alcohol next time .. coco cay is so nice there’s everything on it ... chairs everywhere to sit or u can upgrade and spend money on a cabana .. We did the jet ski tour it was well worth !! The boat brings ur lunch on the beach which was cool and that’s Royal Caribbean’s island so all the drinks were free if u had the package there’s all little huts and hair braiding there’s even a bar in the water ... Florida we went went to the beach with the shuttle it brought us right there and right back bet relaxing... Nassau we did the Belmont island and that was gorgeous!!! It rained on an off but it was still insanely nice the only water you can see crystal clear there was two pools optional swim with dolphins ... the only thing is the food and drinks where a little expensive but we got a few drinks and went back to the boat to eat when we were done ...The main dining room was delicious the waiter Ramil and he’s helper Pablo was the best and the room cleaner edy was great to ...The food was great every day and we did the buffet at the windjammer which had everything... I went with a group of people I am 24 and the ages were 24 to 70 andWe all had a great time it’s a family boat , single people will have a good time and a lot for kids everyone there is something for .... the shows and game shows are awesome ... !I already booked my second one !!! I deff reccomend this ship Read Less
Sail Date: May 2018
Chosen for port of Embarkation and cost. Unfortunately, with everyone telling me how great cruises are, etc. It set a level of expectation that I didn't feel was met. The soups were too salty, the Omelette station was too slow, ... Read More
Chosen for port of Embarkation and cost. Unfortunately, with everyone telling me how great cruises are, etc. It set a level of expectation that I didn't feel was met. The soups were too salty, the Omelette station was too slow, worse since there were two people preparing them and then oiling the pan AND spraying it. The Cafe Promenade which catered to the out of hours dining rooms featured pizza, tea sandwiches and salads. But Ni's winning smile was worth the trip. The schedule should have been given for the entire length of the cruise instead of daily. It would help you plan your itinerary better when there was an overlap, which forced you to sometimes make the wrong decision if you didn't think you'd get a second opportunity, It seemed kind of silly that the photography gallery was inaccessible when the cash registers weren't open. It's obviously for upselling purposes but if I could have the opportunity to review my images on MY time I might have purchased more, I hate being rushed. The drink and wi-fi sales the last two days were last minute marketing gimmicks which was a waste of time. It might help those of us who don't drink enough to justify a drink package, especially if your partner doesn't drink. Read Less
4 Helpful Votes
Sail Date: May 2018
We choose this cruise because it sails out of Bayonne which is an easy 8 hour drive from us. The itinerary isn't really exciting but it was a nice getaway. Embarkation was a breeze - very quick and well organized. The only minor ... Read More
We choose this cruise because it sails out of Bayonne which is an easy 8 hour drive from us. The itinerary isn't really exciting but it was a nice getaway. Embarkation was a breeze - very quick and well organized. The only minor hiccup is that security asked my elderly father to remove his suspenders instead of using the wand to check him. How they expected a 70 year old man to hold up his pants and walk through the security scanners without his suspenders and then put them back on in the terminal is beyond me. He managed though because they would not relent. Wheelchair assistance was backed up from the get go - my mother has her own wheelchair and it was an easy push for me to get her from the terminal to the ship - only 1 longish ramp but not too steep. Our cabin was an interior accessible cabin. This is well set up for wheelchair users. Large bathroom with a roll in shower with grab bars on the wall on the left side and a fold down bar on the right. The sink is easy to roll under to wash your hands. The only non accessible portion of the bathroom is the storage behind the mirrors - I can't see how that would be reached by anyone in a wheelchair. The desk is easy to roll under and the closet has both a high bar and a low bar along with numerous shelves. There are also 8 small drawers for storage in the desk area. The downside to Royal is that the beds are hard and the pulldown couch is like sleeping on a wooden plank. There were lots of pillows this time and we asked for blankets instead of the heavy duvets so that made sleeping more comfortable. The cabins have been redone so there is new carpeting throughout and the new white/blue colour scheme in the cabin. Daytime activities on Royal are a little lacking if you're not into sports or spa (or shopping). Lots of for fee activities with a few trivia games during the day. Evening activities have more variety but generally focus on 1 big thing each evening. The movie screen on the pool deck isn't great for sound/quality to watch anything at night. Service was generally good; not too much outstanding where I felt the need to fill out a wow card but also nothing too bad where it left a bad taste. Dining was okay - MDR menu is now very small and the food kind of bland. Salads come pre-dressed with just a drizzle and food seems unseasoned. Even curry sauce had no heat or flavour. Windjammer is the usual cafeteria mass produced food with limited hours. Choices are repetitive - as you travel around, you'll see the same dishes in several places. Café Promenade has some decent sandwiches and some excellent salads. Pizza is terrible. Room Service is well worth the $8 (plus gratuity) fee for all you wish to order - the cheesesteak and burger as well as the Cobb and Greek salads were excellent. Overall the week was nice but bland. Not the best cruise we've taken (and we've taken a bunch - over several different cruise lines) but nothing really bad. Weather was rough the first few days which meant rough seas. For many people, this certainly impacted their impression of the cruise. Read Less
2 Helpful Votes
Sail Date: December 2017
Affordable alternative to travel where You have almost everything at a arms length.. The ship is large with many theme restaurants, shops, pools,outdoor theater, sun decks, entertainment theaters, a casino and a lot of quiet places to ... Read More
Affordable alternative to travel where You have almost everything at a arms length.. The ship is large with many theme restaurants, shops, pools,outdoor theater, sun decks, entertainment theaters, a casino and a lot of quiet places to relax, lie down,read,game room,library just to mention a few. The cabin was excellent, the dining alternatives, at he formal dining room and the windjammer lounge offered a variety of food for all to chose. The daily entertainment and evening activities and service is very outstanding. There was a variety of port excursions.I chose to do local tourist on foot in the proximity of the ports visited. The maps provided by the cruise line were very good. Being a local of San Juan I found the embarkation facilities in San Juan very run down, neglected and dirty, I cannot say that of the islands visited. Overall our cabin attendant Ms Milagro Thyne room 9642 and head waiter at our table 422 Mr Michael Jackson and his attendant Muhammad were efficient and professional. The disembarkation facilities are rather small in San Juan compared to the amount of passengers it has to handle, the parking is inadequate and more coordination is needed by the tourism authorities to make this pleasant. Puerto Rico has to learn from islands such as Barbados, Martinica,St Lucia that with smaller ports handled things very smoothly. Read Less
6 Helpful Votes
Sail Date: November 2017
Adventure is a beautiful ship. In order to fill the ship, it seems Adventure offered great deals to the residents of Puerto Rico. However those of us who are loyal to Royal and booked some time ago, were the ones to suffer the overcrowded ... Read More
Adventure is a beautiful ship. In order to fill the ship, it seems Adventure offered great deals to the residents of Puerto Rico. However those of us who are loyal to Royal and booked some time ago, were the ones to suffer the overcrowded ship. The staff was super and did their best, but were overwhelmed by numbers. We were disappointed in the shows, nothing unusual or unique. The two female singers were outstanding, the best part of the big nightly shows. We enjoy having unusual or unexpected experiences. Maybe because only one sea days, none of these happened. (Dancing in the promenade, drum bands, other spontaneous happenings). Enjoyed the big band concert in a lounge, not well advertised. Just lucky we noticed it so we could attend. Others told us they would have gone if they had known about it. We always love our cruising, just some more memorable than others. Read Less
Sail Date: August 2017
Royal Caribbean did not provide adequate accommodations for those with Mobility issues. They were offered online but when it was time to register for them on the ship they were not for those with mobility issues. This cruise line also ... Read More
Royal Caribbean did not provide adequate accommodations for those with Mobility issues. They were offered online but when it was time to register for them on the ship they were not for those with mobility issues. This cruise line also wanted 21 days notice to go on a excursion which is absolutely ridiculous! When you enter the buffet dining room there are no special seats for the handicapped and not one person offered me assistance as I attempted to fix my meal. The signs telling you were the meals were could not be seen by someone in a wheelchair or scooter. This ship's excursions were visiting to ports that had sentimental reasons for me and I was so hurt that I was not afforded the opportunity to visit them. If you are a person with mobility issues I would NOT recommend this cruise at all. Thee rooms and bathrooms have accommodations but be prepared to not see any tours. Read Less
Sail Date: July 2017
We took the Adventure of the Seas for a Caribbean cruise in July 2017. The port in San Juan was a bit of a mess, but once we found someone who knew what to do with our luggage, and we got through security, check-in itself was fairly ... Read More
We took the Adventure of the Seas for a Caribbean cruise in July 2017. The port in San Juan was a bit of a mess, but once we found someone who knew what to do with our luggage, and we got through security, check-in itself was fairly smooth and quick, as we had a Junior Suite, which entitled us to fast check-in. The ship was fairly recently refurbished. When we reached our cabin, however, the sink was clogged and the refrigerator was not working. It took awhile for these issues to be resolved, and admittedly, it was a disappointing way to begin our vacation. The cabin itself, a wheelchair accessible balcony junior suite on deck 10, was comfortable enough for three people, with a large walk-in closet. The mattress was quite hard. Royal Caribbean needs to do better. There are no upgraded amenities in the bathroom, and no niceties such as hand and body lotion. The balcony was quite comfortable, and I found myself falling asleep on the lounge chair on more than one afternoon, as the warm sun and cooling breezes lulled me. The cabin was wheelchair accessible throughout. Chops Grille provided excellent food, while Giovanni's Table was quite good. Both were well worth the upcharge. Food in the MDR varied. On some nights, it was good. Other nights, it was simply all right. Pastas in the MDR were consistently good. Food at the Windjammer was consistently . . . well, let's just say there was no chance of weight gain there. Johnny Rockets was always a safe bet for lunch. Service on the ship was generally good, especially among the dining staff. Ports were a bit repetitive -- many offered the same shops over and over again. St. Maarten was lovely; Antigua's shops quite good. Because I am in a wheelchair, many shore excursions were not available to me. I had researched as much as I could ahead of time, and reserved the Dolphin and Whale Watching Excursion on St. Lucia (which was amazing -- highly recommend). The Excursions Desk on board was rarely open, and Guest Relations (where we were sent when the Excursions Desk was closed) was not much help. This was somewhat frustrating. Really enjoyed the Vitality Spa, where I had a massage and got a keratin treatment for my hair. Great staff, great service, and wonderful atmosphere. Will travel with RCCL again, but not on Adventure. Read Less
Sail Date: June 2017
We chose this cruise since we hear a lot of good things about this cruise line and their special program for children with Autism. We are impressed with the information in their website about this as we are traveling with our special needs ... Read More
We chose this cruise since we hear a lot of good things about this cruise line and their special program for children with Autism. We are impressed with the information in their website about this as we are traveling with our special needs son. We are excited that this cruise line will give our son the best cruise experience since the staff are trained in handling kids with Autism per their website advertisement - TOTALLY DISAPPOINTED! When we got to the ship, nobody knows about the program, even the supervisor. It was the Front Desk Manager who informed us that not all ships participate in the program. When we called customer service prior to sailing, we were informed otherwise. We were informed that there will be a special lane for us and that there will be a staff who will tour us around and tell us about the Autism Program that they have in the ship as well as special considerations with the Muster Drill. Toys specifically for the Autistic Kids as well as TV channel for them. This is was we were expecting but nothing of it exist when we got to the ship. The Guest Services Manager who called us after we left a message to RC's Facebook page informed us that somebody from concierge services will talk to us at the end of the cruise to guide us with the disembarkation process - NOBODY called us at the end of the cruise. We are very, very disappointed with our experience as well as how staff handled our issues. Dining room experience was not at par with other cruise lines. The service was not personal. We were not even addressed by our first name by our waiters. Food took long to be served and the dining experience will last for 1.5 to 2 hours! Entertainment was also not at par with other cruise lines that we experience. Will not cruise with RC again and will not recommend them at all. Read Less
2 Helpful Votes
Sail Date: June 2017
This was our fourth cruise with Royal Caribbean and will not be the last. I Cruised with Carnival Cruise Line before and had a bad experience, so this is why we switched over to RC. The overall all entertainment experience on board the ... Read More
This was our fourth cruise with Royal Caribbean and will not be the last. I Cruised with Carnival Cruise Line before and had a bad experience, so this is why we switched over to RC. The overall all entertainment experience on board the ship is better and meets if not exceeds our expectations. There is always something to do on the ship whether you are in port or at sea. The evening shows are absolutely awesome. Their band and musicians are topnotch! This ship has an ice skating rink that you can use and a show that they put on. I would like to see a better show. It almost look like the same show we seen a year and a half ago, just different skaters. As for the food, the food was pretty good. Our wait staff always seems to go the extra mile to accommodate the kids and make sure they are satisfied and laughing. I am not one to play games at the dinner table but I did make an exception with our waiter since he was the one pretty much in charge of making the kids laugh. Thanks Anthony! Overall A great Experience. Our port of calls were nice as well. We have been to these islands before as well and took part in one of the excursions with our children that we did once before. The excursion wasn't as good but, maybe it wasn't because we had been on it before. If you have a chance to go to St. Johns, Antigua do the Kayak and Snorkel Eco Adventure Excursion. It is a great family excursion you will not only have fun with but you will actually learn as well. Read Less
2 Helpful Votes
Sail Date: May 2017
Positives Had not been to the ABC islands and wanted to visit gorgeous islands. The staff was outstanding no matter where we went every one wanted to offer assistance. The ice show was awesome and the ship was very clean and food ... Read More
Positives Had not been to the ABC islands and wanted to visit gorgeous islands. The staff was outstanding no matter where we went every one wanted to offer assistance. The ice show was awesome and the ship was very clean and food extremely good. Comedians were ok and hypnotist we left the show. The on board entertainment dancers outstanding just not enough of it. Great music from the different bands all over the ship. The lava drink that a bartender introduced us to was killer. When we were packing up the last night discovered my luggage had a rubber foot busted off of it sometime during the travel from hoe till it arrived on the ship. It had 2 very sharp screws sticking out that would hurt someone, called maintenance and they were there in 5 minutes and removed the screws. As I said the staff aboard was awesome. Negatives Very disappointed that we could not combine the 4 restaurant purchase as we had on our last 3 cruises, for my wife and I to eat in 2 restaurants using 2 tickets each time of the 4, not sure why, they are selling 4 meals it should not matter if one person eats 4 meals of if a family of 4 eat one meal it is still only 4 meals. Seems as if Royal getting greedy? For someone that saves a whole year for the cruise it gets expensive when they start making you double up, needless to say we didn't eat in the specialty restaurants as we usually do for our anniversary very disappointed. I am diabetic and had a medical cooler that went bad and they did not have another one on board so had to have stateroom attendant bring us ice and had to keep insulin on ice for 4 of the 7 days, strange that a ship this size does not carry extras especially since we made it known from the time we booked that I would need one. The only other negative was they separated my wife and I when we were getting off the ship as they only had one wheel chair and we need wheelchairs to go long distance or if lines are long as I can not stand upright for long periods of time. I was first off and panicked at customs as our customs declarations was for 2 people, they would not allow me to wait for my wife as I was passed the customs line, so when she got to customs they made her fill out a separate form which the great customs people helped her to do. Would we cruise with royal again yes we have already booked for next year but we are going to make sure these issues are resolved first. Read Less
2 Helpful Votes
Sail Date: May 2017
The ship was marvelous and wide, with a lot of space, activities, bars and entertainments. We were a lot of people on the ship (the cruise was complete), but it was so wide that we didn't have the impression we were so many. It was ... Read More
The ship was marvelous and wide, with a lot of space, activities, bars and entertainments. We were a lot of people on the ship (the cruise was complete), but it was so wide that we didn't have the impression we were so many. It was very pleasant. The stateroom was spacious and clean, with a wide balcony and a lot of storage space for the clothes. The quantity and diversity of the meals in the dining rooms were perfect. We didn't eat two times the same thing during the seven days. It was a fantastic experience for senses. The card of wines was very diversified and complete, with a lot of choice by bottle or by glass. The shore excursions were very interesting and informative. We visited St-Marteen, St-Kitts, Antigua, La Martinique, Barbados. The guides was friendly and knew the history and culture of their islands. They presented some anecdotes, that we don't find in the history or geography books. We appreciated. All the staff in the ship was very professional, very efficient and welcoming. It appeared that they liked their job and they had pleasure to be with us. Read Less
1 Helpful Vote
Sail Date: May 2017
We enjoy our cruise. We relax and we take advantage of all moments. The cruise members succeed to give us the impression that we were very important persons. All was done to give us pleasure, high degree of comfort and security. Our meal ... Read More
We enjoy our cruise. We relax and we take advantage of all moments. The cruise members succeed to give us the impression that we were very important persons. All was done to give us pleasure, high degree of comfort and security. Our meal experience was fantastic. The menus change each day. The meals were hot and were very well presented. The choice of wine is diversify from different countries and the quality was there. The choice of the excursions can please all the tastes. The stateroom was comfortable and wide. The ship is wide and we can find at each time a place if we want to be alone. We do not have the felling that the ship was crowded. The Adventure of the seas is a beautiful boat. The ports of call were diversify, that give us to discovery French, British,Nederland islands. The organization for boarding and landing are well coordinated. Read Less
2 Helpful Votes
Sail Date: May 2017
My first experience on a cruise was on a Royal Caribbean cruise line and i will never look back. Exceptional service all around. Cruise ship staff makes everyone feels at home and like one big family. A lot to do on board, great excursion ... Read More
My first experience on a cruise was on a Royal Caribbean cruise line and i will never look back. Exceptional service all around. Cruise ship staff makes everyone feels at home and like one big family. A lot to do on board, great excursion stops, excellent food. This cruise line offer clean atmosphere,family style vacation, romantic vacation all wrapped up in one. Not a drinker myself,i see a lot of satisfied cruisers been attended to by the bartenders at the bars. On board entertainments is very high. All the shows are exceptional, well choegraphed for both adults and family. Checking in and off the ship was quite a breeze. No hassle from the time you hand your luggage to be loaded until you get off. Food choice at the buffet and dinner room are excellent choices and something for everyone to enjoy. As i said this Cruise line is like home to me and i will recommend it to everyone who will listen and review my pictures. Thanks once again for your service and see you soon on my next excursions. Michelle C. Rochester NY Read Less
1 Helpful Vote
Sail Date: April 2017
Staff very attentive and courteous. Bed was hard as a rock. The ship is dated and needs new carpet, drapes, furniture and beds. They should offer free up-to-date movies in room like other cruise lines. Would also be nice to have have ... Read More
Staff very attentive and courteous. Bed was hard as a rock. The ship is dated and needs new carpet, drapes, furniture and beds. They should offer free up-to-date movies in room like other cruise lines. Would also be nice to have have coffee maker in room like Norwegian. Refrigerator doesn't keep items cold. When I asked housekeeper, she said it is more like a cooler, not a refrigerator. We cut a plastic bottle and filled with ice to keep our sodas cold. Have to pay extra for in-room movies, room service, specialty restaurants, and the murder mystery show. I like when cruises were all inclusive. Too much pay to play now when I already payed so much. Food in buffet kind of awful. Food in main dining room better. Drinks expensive $12 for tropical drink, $8 for beer. Check your account, I found a charge for someone else's beer on my account. I inquired at Guest Services and they apologized and took it off. But not before telling me t was for a Foster's beer at table 179. We sat at table 24 the whole time, and I don't drink Foster's beer. Read Less
1 Helpful Vote
Sail Date: April 2017
We were in group 8, with an aged lady in Wheelchair. A couple of people were strictly vegetarian (Indian). No verity of Indian food at all. We ate Cauliflower for 4 straight nights. I have never had cold soups in my life but I have now. I ... Read More
We were in group 8, with an aged lady in Wheelchair. A couple of people were strictly vegetarian (Indian). No verity of Indian food at all. We ate Cauliflower for 4 straight nights. I have never had cold soups in my life but I have now. I had tons of options with another Cruise line (Norwegian). Definitely, needs improvements.Room service staff was very nice and polite. The server of the room of lady w/wheelchair had an unpleasant experience with him, which was kind of rude. we felt like step-child on Disembarkation morning. The overall cruise ship was nice, but CUSTOMER SERVICE comes first. I heard RC is #1 Cruise line among all and that was the reason we picked RC this time. Anyway, it was a good experience overall but not the way we expected. Night shows, not impressive at all. RC has a trained group of young kids who performed in 3 night shows out of 7. Definitely, not for everyone. Read Less
Adventure of the Seas Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 4.0 0.0
Entertainment 5.0 0.0
Public Rooms 5.0 0.0
Fitness Recreation 5.0 0.0
Family 5.0 0.0
Shore Excursion 4.0 0.0
Enrichment 1.0 0.0
Service 4.0 0.0
Value For Money 4.0 0.0
Rates 4.0 0.0

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