Sail Date: April 2019
We wanted a longer cruise that was affordable, so we could choose some excursions. We enjoyed the hot tubs and the decor. Our cabin was perfect; fantastic location. except not enough room for my wheel chair.(The handicapped cabin was ... Read More
We wanted a longer cruise that was affordable, so we could choose some excursions. We enjoyed the hot tubs and the decor. Our cabin was perfect; fantastic location. except not enough room for my wheel chair.(The handicapped cabin was more expensive).Our room's caretaker was excellent. No room for improvement there either. She was a kind sweet young lady, very thorough. We even enjoyed chatting with her. The food was fantastic anywhere we went we were well accommodated in the DR.The main complaint we had was the constant loud music videos on deck, never any quiet time. We found this a bit distressing. Service was great all the way around with one exception, when I needed a break in the line at the cafe they would not accommodate me. I cant wait in line and I needed a snack.All the other food venues were closed. This was a concern. Outside this complaint the service was excellent.. Read Less
Sail Date: March 2019
We just returned from a Caribbean Cruise on Saturday, March 30. The staff was wonderful - attentive, kind, welcoming...all you could hope for. As usual when this many people are being served, the food is fair. They do the best they can ... Read More
We just returned from a Caribbean Cruise on Saturday, March 30. The staff was wonderful - attentive, kind, welcoming...all you could hope for. As usual when this many people are being served, the food is fair. They do the best they can given the limitations and the massive number of people they are serving. It seems healthier options are gradually moving in. Our balcony room was lovely and had enough room for our needs. We had a junior suite and were surprised to find a walk in closet! Prior to booking this trip we had done as much checking as possible - online cruise forums, speaking with folks at RCI, etc - to be sure that the children's program on board accommodates children with special needs. We narrowed our decision down to a Royal Caribbean Cruise vs a Disney Cruise. In the end, it seemed the quality was comparable but the Royal Caribbean won since it was less expensive and we had cruised on their ships twice before (without kids) and were happy overall. We now regret the decision. We had been assured by Royal Caribbean agents that the childcare staff is all trained for dealing with children with special needs and there is even a program for autistic kids, though it was vague. As the cruise date came closer I tried harder to get specific information about what accommodations are made for children with special needs, including what the ratio is and could not get a clear answer but kept getting assured that the kids would be well cared for. Both of our kids have special needs, but our 6 year old son in particular is impulsive and hyperactive. He has to be well supervised. Our group was counting on having at least one hour per day of a break from him. Here is what happened: 1) my travel agent was told by someone at RCI the day before departure that upon arrival we needed to check in with guest services to get us set up as a special needs family. 2) upon arrival, we went straight to the guest services desk, waiting in line for about 20 minutes with a very hyperactive, impulsive and agitated child (!!) only to be told that guest services doesn't handle that at all. I insisted, but then an assistant manager who said he'd been managing that desk for about 15 years told me that absolutely the guest services folks have nothing at all to do with special needs accommodations. Then he said that someone would come to our room to do a private drill so that the crowds wouldn't be too upsetting for our son. That was nice, but not super helpful since we then had to sit in a lounge with NOTHING TO DO while the rest of the passengers were undergoing the drill and our son was spinning out of control from boredom. It was a very stressful way to begin our trip. 3) we headed straight up to Adventure Ocean where we met very nice people, shared our specific issues/concerns about our son. They said there would be no problem handling him but would give us a phone to contact us in case there was a problem. They then informed us that their ratio was a surprising 1:25! My adult kids who didn't have any sensory or behavioral issues would have come undone in that chaotic of an environment. I said that our son in particular needs a lot of supervision and we had been told that they can handle special needs and...what about autistic kids? Surely they can't have autistic kids in that kind of environment. They assured us that they have planned activities and all would be well. 4) the next day (2nd day of our cruise) we took the kids into Adventure Ocean but had to WALK THROUGH A VERY LOUD AND OVERSTIMULATING ARCADE to get in there. TERRIBLE TERRIBLE thing to do to any family, but most of all special needs kids - the sensory overload was not a good way to enter the children’s program. We arrived to a scene that was so chaotic and disorderly that it looked frightening frankly. While standing there trying to assure my kids that they would in fact have fun, two children bumped into each other and neither adult in charge witnessed it because there were nearly 50 kids in the tiny space with only 2 adults - one of them frantically trying to check people in and out and the other ONE PERSON (!!) was trying to manage all of the children in the two sections of the space. It was really a crazy scene. I pushed through, thinking I'm overly sensitive and all of these other parents have left their kids so it must be okay. The child whose head got bumped was crying so hard he was hyperventilating but no one could take the time to comfort him. He looked about 8 or 9 years old. The child who bumped into him was clearly ashamed, feeling like he'd done something wrong and was in a corner in a sort of fetal position looking so disturbed and vulnerable. But again, no one could possibly take the time to comfort him and handle the situation. I stood there for a while and in the end both boys were just encouraged to get back in the ball game but neither looked at all comfortable or happy about playing anything. The boy who was crying was asking to see his parents. I don't know if the caregivers even heard him. 5) I stupidly left both of my kids in there for about 45 minutes and when we picked them up the place was still so chaotic we never went back. 6) we NEEDED this cruise to play but also to relax a bit. We didn't relax at all except for the one hour we had massages booked and our older daughters took care of the kids. We were counting on getting some relief from the kids and them having some fun organized activities, but that did not happen. 7) I complained to the Adventure Ocean manager by phone on the 3rd day, hoping that there was possibly some other program for kids who are sensitive, but nope. The only thing she said was that we could be let in the back door so the overstimulating arcade could be avoided. And she said that on port days the children's program has fewer kids. We took our kids out to enjoy islands on port days! So that's not helpful. We ended up having a very stressful experience on board. I am writing to let others know that at least on this ship, they don't have any sort of accommodations for special needs kids. And secondly, to have an adult to child ratio of 1:25 doesn’t even adequately meet the needs of typical children, in my opinion and from what I observed with my own eyes that day. My kids refused to go back there to try another day and they are kids who usually are game for any kind of adventure and fun. If I had even been told that the ratio was 1:25 we would have gone ahead and paid the extra to go on a Disney Cruise for fewer days. It is dangerous even to have ratios that high. After writing a letter to RCI, I received a phone call from someone who said they read my letter, thanked me for my feedback and suggestions, and have a nice day. Disappointing response for sure. At the very least, they need to have it posted where parents are able to see on their website when shopping for a cruise, that their ratio is 1:25. That information should not be impossible to learn until boarding the ship. Read Less
Sail Date: February 2019
We vacationed on Adventure of the Seas as part of a Make A Wish experience and what an experience we had. The crew and the ship were nothing short of fantastic. My wife and I had been fortunate enough to go on 4 previous cruises and ... Read More
We vacationed on Adventure of the Seas as part of a Make A Wish experience and what an experience we had. The crew and the ship were nothing short of fantastic. My wife and I had been fortunate enough to go on 4 previous cruises and never had brought our 3 children. We are so happy that we were able to and that our kids were able to experience the Caribbean. Our handicapped son was also able to get around quite easily in his wheelchair and that was a relief. My wife had a handicapped accessible room (1814) and it met any requirement that was needed. Our 2 other children aged 10 and 12 had an absolute blast. They wore out the mini golf course on sea days and got to experience the huge waterslide and Flowrider as well. We were a bit worried they would be bored and they were far from that. There were always activities for them to do and they were very comfortable moving around the ship and going where they wanted to go. DINING - My wife typically took our two youngest to the Sapphire Restaurant for sit down dining and they raved about the experience. The food was quite good and the portions were perfect sized. I usually went to the Windjammer buffet area with our oldest, handicapped son (15) and it was very easy to navigate with him in his wheelchair. The food was great. I have absolutely zero complaints about it. Selection was great. If you are a Curry fan then you will be happy. Dessert selection looked great. Breakfast was awesome as well and make sure to get a Bloody Mary or Screwdriver from Howie as you enter the restaurant. He gets there around 7:30 am ENTERTAINMENT - We enjoyed a show at the ice rink and it was quite good as well. The skating was good and my oldest enjoys a lot of visual lights and there was plenty of that. The magician and other theater shows were well done as well and the children enjoyed them a lot and talked about them repeatedly. Highly recommend the ice show. SERVICE - Traveling with a handicapped son, SERVICE is very important to us. The Adventure of the Seas had tremendous service and the entire staff was incredibly friendly and accommodating with him. Again, there is nothing to complain about with the service. The Sky Bar staff is awesome as are the staff in all of the dining areas. PORTS.... GRAND CAYMAN - This was our first port and we were very excited to visit it. My wife and I had not been to Western Caribbean on previous cruises so this was on our bucket list. We did the Stingray Excursion and it was worth it. The only drawback was that the water was a little choppy and the crew of the excursion indicated it was not normal to have seas that choppy. That is being a little nit picky to complain about that. The excursion itself is pretty awesome. My family enjoyed it and it is quite an experience to be holding stingrays. The waves did make it difficult to get on the excursion boat though. By the end of it there were close to 50-100 swimming around and it was worth it. The port itself/town of Georgetown is really clean and nice. If shopping is your thing this is the place to go. It is a very busy place and people need to remember that. We ate a place called PARADISE and it was awesome. It sat on the water and the staff were awesome with our kids. Order the Conch salad or chowder. Super delicious. Another tidbit is you can snorkel right off the pier/main road of town. It is free and there were large fish swimming right there. Unfortunately we were too tired after lunch and did not, but there were 15-20 people and it is a big area. I wish we would have done that. COSTA MAYA- This port is designed for cruisers. It has a lot of shops. We ate lunch at a Taco Stand and it was good. Everything there is a little overpriced though. Keep that in mind. Apparently if you get out of the port there are some good excursions, but none of them were real great for a handicapped child. If it was just us as a couple, we definitely would have done an excursion. We spent a couple hours at the lazy river pool and ordered a couple "La Yardas" while the kids were in the lazy river and relaxed. Weather was great. We had no problem finding chairs or place to sit. The dolphin pool was fun to watch and sneak a couple of pictures if you can. Also, watch the "Birdmen" show. Definitely worth the time to do it. COZUMEL - This was our favorite port by far. We were there on a day that there were only 3 cruise ships total and the locals were saying it was common to get 6-9 ships on a given day. The terminal area is fun with shops, restaurants, etc.... One could literally spend the entire day just at that area, but I would not recommend that. We went to the main shopping area to grab souvenirs and ate at PANCHO's. Souvenirs at the main shopping area were a third of the price as in Costa Maya and seemed way, way more authentic. At PANCHO's we had a waiter named Mario that was extremely friendly. We sampled just about everything on the menu it seemed like and it was great. They had a couple playing music and they let my daughter join them. Definitely get Guacamole and a Margarita here. Top notch stuff. Our waiter told us to go to Playa Azul to snorkel. It is a quick cab ride up the road. He mentioned that they would just want us to order a drink or an appetizer and all would be good. It is a very small beach and it is attached to a couple condo buildings and it was perfect. We had no problem finding beach chairs and there is plenty of shade and covered area. There is also a long dock/pier with a ladder to get in the water. You are also able to use the pool area if need be. Very quiet place and cannot thank Mario enough for recommending. It was perfect for our family and our handicapped son sat in the shallow water and loved every second of it. HIGHLY recommend going to PLAYA AZUL. A taxi driver indicated to us that some of the main beaches/parks charge $20 per person to get be able to utilize the beach. We were not going to spend $100 and were so lucky we found PLAYA AZUL. This was our favorite day of the trip and the kids loved it. Read Less
1 Helpful Vote
Sail Date: February 2019
Everything was seamless- the boat was easy to navigate, crew went above an beyond to ensure a great experience. Our inside stateroom was perfect for the two of us... many storage compartments and beds and pillows were super comfortable. ... Read More
Everything was seamless- the boat was easy to navigate, crew went above an beyond to ensure a great experience. Our inside stateroom was perfect for the two of us... many storage compartments and beds and pillows were super comfortable. Many activities for teens. Entertainment was either very good or disappointing but the parties and outdoor movies were great. Food was delicious in both dining rooms. Valentines was celebrated with a fantastic chocolate buffet. I truly appreciated how the staff encourages people to wash hands. Issues: the app isn’t reliable , announcements can’t be heard in the cabin, smoking areas are not located in great areas..... casino stinks of smoke and the smoking area on deck 11 is too close to the doors and towel station... several of the staff at the customers service desk were not fluent in English which led to mistakes and misunderstandings. Our stateroom assistant was outstanding.... he couldn’t do more for us. Read Less
Sail Date: December 2018
This ship was very nice. Very friendly staff and with my son in a wheelchair was very accommodating! Our waiters, Sameer and Ikoman were superb! Would cruise again anytime on this ship! The cabin was spacious and my son was able to get ... Read More
This ship was very nice. Very friendly staff and with my son in a wheelchair was very accommodating! Our waiters, Sameer and Ikoman were superb! Would cruise again anytime on this ship! The cabin was spacious and my son was able to get around fine in his wheelchair. The cabin was right off from the elevator which made it easy for us to get where we wanted to go on the ship. There were no lifts into the pool or hot tubs which was a downfall but my son is a paraplegic and was able to transfer to the ledge of the hot tub and with some assistance get himself in. He never went in the pool but I believe he could have done the same as the hot tub. The ship was very in tune to germs - sinks to wash hands before dining in the main room and hand sanitizer everywhere. The excursions were great. Captain Marvins in Grand Cayman is excellent - lifted my son right into their boat in his wheelchair! We had an excellent cruise. Read Less
2 Helpful Votes
Sail Date: November 2018
Wanted to go to eastern Caribbean for daughters birthday we had the perfect cabin 1814 panoramic view on the 12 th deck our attendant was ok but not the wow attendants we have had in the past think he hated his job the casino was horrible ... Read More
Wanted to go to eastern Caribbean for daughters birthday we had the perfect cabin 1814 panoramic view on the 12 th deck our attendant was ok but not the wow attendants we have had in the past think he hated his job the casino was horrible constantly changing dealers got worse attitudes every time the most dismal part of the cruise was the MDR while the wait staff was great the food was inedible horrible over or undercooked just plain awful I have been on many Royal ships and cruises but this was terrible the pizza in promenade cafe was very good but the girl with the glasses attendant was beyond rude the port at San Juan was wonderful the fort was breathtaking and I can’t wait to get back to see all of it st Martin was just ok st kitts was terrific such nice people and good food which was a relief after the slop served on the ship even Giovanni’s was horrid I’m not kidding while I remain loyal to Royal I am diamond on my next cruise if I run into the variety and quality of food like this again I will be forced to look elsewhere for my 3 or 4 cruises a year so sad because in my opinion royal needs to stop penny pinching and give the cruisers what they pay for Read Less
8 Helpful Votes
Sail Date: October 2018
Cabin 7232 ..size of balcony was very nice. Lots of storage. But no special soaps and stuff like I'm use to. Windjammer (buffet) ..no service everything was self service and the choice of foods were limited . I only went here 2 ... Read More
Cabin 7232 ..size of balcony was very nice. Lots of storage. But no special soaps and stuff like I'm use to. Windjammer (buffet) ..no service everything was self service and the choice of foods were limited . I only went here 2 times when forced . Promenade restaurant did a great job on pizza , also at breakfast had a small variety. But the food tasted good. Main dining, the service was great!!! Breakfast and lunch were good. Dinner had very little change from night to night, also was were most of our group had problems with the food. Fish really smelled. If you are vegetation or Vegan you will have a terrible time eating. The Promenade was dark , I always felt as if it were night. Lacked in shows. They didn't repeat the movies under the stars on the tv. I did like the new registration process. All the people working on the ship was amazing!! You could smell the smoke from the casino on deck 5 (casino is on deck 4) Don't leave anyone that is disabled down on the port .. Our friends were forgotten and had to work their way onto the ship. I think that is sad. Read Less
1 Helpful Vote
Sail Date: October 2018
Although the weather was not the best, this cruise offered a very interesting and fun itinerary including Canadian, New England and, finally, Florida ports. They did a good job of both embarkation and disembarkation, especially considering ... Read More
Although the weather was not the best, this cruise offered a very interesting and fun itinerary including Canadian, New England and, finally, Florida ports. They did a good job of both embarkation and disembarkation, especially considering the large number of passengers boarding at the small terminal in Quebec City. The ship is in good shape, and qualifies as not too big and not too small. The food and service in the Main Dining Room is the best we’ve had in years—waiters were attentive always and actually did some of the “old fashioned” things like pull out the lady’s chair and spread your cloth napkin! The food and service in the buffet Windjammer also was good, both at lunch and breakfast, with many food choices. There were some very good, original performers in the Lyric Theatre on several nights—unfortunately, the performance times kept changing from night to night and we missed some shows because showtime cut into dinner time. The Schooner Lounge is a good place for the usual sing-along music, and was packed every night. But the ship could definitely upgrade the live music in the lounges, and increase the amount of time the singers and musicians play. Several of the lounges also need improved drink service. Also, there were no enrichment talks related to the interesting ports we visited—we especially missed this since the poor weather precluded everyone from spending very much time on the outside deck so there was little to do. Lastly, our cabin was very good (spacious balcony)—attendants kept everything tip top. Only complaint is that RCCL no longer provides bathrobes. Read Less
Sail Date: September 2018
I'd chosen this cruise for our 41st wedding anniversary and planned it 10 months in advance. Everything was paid for, but I was still worried about hubby's mobility issues. Fortunately, RC gave me information on the vendor they ... Read More
I'd chosen this cruise for our 41st wedding anniversary and planned it 10 months in advance. Everything was paid for, but I was still worried about hubby's mobility issues. Fortunately, RC gave me information on the vendor they use to rent electric scooter or wheelchairs. Hubby, however, refused. RC put us in a spacious, handicapped-accessible inside cabin near the elevator. Everyone from the boarding person and room housekeeper were very helpful and efficient. Dinner that first night on-board was great, as were the four other people we dined with. The food, and I'm a very picky eater, was very good - especially the creme broullie for dessert. But the first morning of the actual cruise, hubby's hand swelled up like a claw. The ship's clinic took basic blood tests and xray, put him on an antiobiotic drip, gave him pain meds, and then released him. The RC nurse phoned us to make sure he was feeling better. The pain killers weren't working. When we docked in Bar Harbor, Maine, RC's ship clinic doctor made arrangements for us to disembark and get driven to the Mt. Desert Island Hospital -- quite a scary name, right? But it turned out to be a real life saver. After doing an ultrasound, though, the hospital's orthopedic doc told us we could not return to the ship because we still lacked a diagnosis. The client care staff on board RC packed our suitcases and had their wonderful liason, Captain Ron, get me settled in the hotel across the street from the hospital. He was truly such a Godsend. The hotel had no available rooms left, so they gave me a suite at the same price. After a couple of days in the hospital and a diagnosis that hubby had experienced an adverse reaction to the Eloquist blood-thinner he was taking, we were back on our feet. Did I mention I also wound up in ER for stress-related causes? THANK GOODNESS WE HAD TRAVEL INSURANCE THROUGH TRAVEL GUARD FOR BOTH THE CRUISE, FLIGHTS, AND LODGING! That's another story. Read Less
Sail Date: June 2018
This is our 6th RC week long Caribbean cruise with our kids, including my son's girlfriend. My husband has become more disabled so we rented the scooter this time - he can walk a few steps with his cane - and my son ended up using my ... Read More
This is our 6th RC week long Caribbean cruise with our kids, including my son's girlfriend. My husband has become more disabled so we rented the scooter this time - he can walk a few steps with his cane - and my son ended up using my husband's wheelchair due to injuring his foot just before our trip. The crew were terrific about accommodating us, never making us feel like a burden. My husband was able to get everywhere we wanted on the ship with that scooter, including down to the observation deck (crew was super nice about working the little elevator thing for him) so we could watch our daughter on the flowrider. I missed the big musicals we've seen on Freedom and the Oasis class ships, but the guest musicians I saw (Love) were terrific. The crew's Vegas show was appropriately cheesy - but my daughter informs me it was no worse, and a bit better - than the show she saw on a Princess cruise. We enjoy the pools on shore days, as we've been there before. Again, the staff is always the best - everyone is kind - and so are fellow passengers about letting him and his scooter onto those precious elevators! We had a great time hanging with the grown kiddos. Unfortunately, I can only compare to the other Freedom class ships and Oasis. I took a Carnival weekend cruise to Tijuana many moons ago... This ship is their oldest and while it was very clean, the age showed up - like on the balcony (we had a handicap room - lots of room for the scooter and wheelchair) where you could see rust under paint. They've updated - carpeting was brand new - and like I said, very clean. Those mattresses are hard though some people probably like that. Read Less
Adventure of the Seas Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 4.0 0.0
Entertainment 5.0 0.0
Public Rooms 5.0 0.0
Fitness Recreation 5.0 0.0
Family 5.0 0.0
Shore Excursion 4.0 0.0
Enrichment 1.0 0.0
Service 4.0 0.0
Value For Money 4.0 0.0
Rates 4.0 0.0

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