19 Royal Caribbean Adventure of the Seas Cruise Reviews for Cruises for the Disabled Cruises to Caribbean - Southern

Affordable alternative to travel where You have almost everything at a arms length.. The ship is large with many theme restaurants, shops, pools,outdoor theater, sun decks, entertainment theaters, a casino and a lot of quiet places to ... Read More
Affordable alternative to travel where You have almost everything at a arms length.. The ship is large with many theme restaurants, shops, pools,outdoor theater, sun decks, entertainment theaters, a casino and a lot of quiet places to relax, lie down,read,game room,library just to mention a few. The cabin was excellent, the dining alternatives, at he formal dining room and the windjammer lounge offered a variety of food for all to chose. The daily entertainment and evening activities and service is very outstanding. There was a variety of port excursions.I chose to do local tourist on foot in the proximity of the ports visited. The maps provided by the cruise line were very good. Being a local of San Juan I found the embarkation facilities in San Juan very run down, neglected and dirty, I cannot say that of the islands visited. Overall our cabin attendant Ms Milagro Thyne room 9642 and head waiter at our table 422 Mr Michael Jackson and his attendant Muhammad were efficient and professional. The disembarkation facilities are rather small in San Juan compared to the amount of passengers it has to handle, the parking is inadequate and more coordination is needed by the tourism authorities to make this pleasant. Puerto Rico has to learn from islands such as Barbados, Martinica,St Lucia that with smaller ports handled things very smoothly. Read Less
Sail Date December 2017
Adventure is a beautiful ship. In order to fill the ship, it seems Adventure offered great deals to the residents of Puerto Rico. However those of us who are loyal to Royal and booked some time ago, were the ones to suffer the overcrowded ... Read More
Adventure is a beautiful ship. In order to fill the ship, it seems Adventure offered great deals to the residents of Puerto Rico. However those of us who are loyal to Royal and booked some time ago, were the ones to suffer the overcrowded ship. The staff was super and did their best, but were overwhelmed by numbers. We were disappointed in the shows, nothing unusual or unique. The two female singers were outstanding, the best part of the big nightly shows. We enjoy having unusual or unexpected experiences. Maybe because only one sea days, none of these happened. (Dancing in the promenade, drum bands, other spontaneous happenings). Enjoyed the big band concert in a lounge, not well advertised. Just lucky we noticed it so we could attend. Others told us they would have gone if they had known about it. We always love our cruising, just some more memorable than others. Read Less
Sail Date November 2017
Royal Caribbean did not provide adequate accommodations for those with Mobility issues. They were offered online but when it was time to register for them on the ship they were not for those with mobility issues. This cruise line also ... Read More
Royal Caribbean did not provide adequate accommodations for those with Mobility issues. They were offered online but when it was time to register for them on the ship they were not for those with mobility issues. This cruise line also wanted 21 days notice to go on a excursion which is absolutely ridiculous! When you enter the buffet dining room there are no special seats for the handicapped and not one person offered me assistance as I attempted to fix my meal. The signs telling you were the meals were could not be seen by someone in a wheelchair or scooter. This ship's excursions were visiting to ports that had sentimental reasons for me and I was so hurt that I was not afforded the opportunity to visit them. If you are a person with mobility issues I would NOT recommend this cruise at all. Thee rooms and bathrooms have accommodations but be prepared to not see any tours. Read Less
Sail Date August 2017
We took the Adventure of the Seas for a Caribbean cruise in July 2017. The port in San Juan was a bit of a mess, but once we found someone who knew what to do with our luggage, and we got through security, check-in itself was fairly ... Read More
We took the Adventure of the Seas for a Caribbean cruise in July 2017. The port in San Juan was a bit of a mess, but once we found someone who knew what to do with our luggage, and we got through security, check-in itself was fairly smooth and quick, as we had a Junior Suite, which entitled us to fast check-in. The ship was fairly recently refurbished. When we reached our cabin, however, the sink was clogged and the refrigerator was not working. It took awhile for these issues to be resolved, and admittedly, it was a disappointing way to begin our vacation. The cabin itself, a wheelchair accessible balcony junior suite on deck 10, was comfortable enough for three people, with a large walk-in closet. The mattress was quite hard. Royal Caribbean needs to do better. There are no upgraded amenities in the bathroom, and no niceties such as hand and body lotion. The balcony was quite comfortable, and I found myself falling asleep on the lounge chair on more than one afternoon, as the warm sun and cooling breezes lulled me. The cabin was wheelchair accessible throughout. Chops Grille provided excellent food, while Giovanni's Table was quite good. Both were well worth the upcharge. Food in the MDR varied. On some nights, it was good. Other nights, it was simply all right. Pastas in the MDR were consistently good. Food at the Windjammer was consistently . . . well, let's just say there was no chance of weight gain there. Johnny Rockets was always a safe bet for lunch. Service on the ship was generally good, especially among the dining staff. Ports were a bit repetitive -- many offered the same shops over and over again. St. Maarten was lovely; Antigua's shops quite good. Because I am in a wheelchair, many shore excursions were not available to me. I had researched as much as I could ahead of time, and reserved the Dolphin and Whale Watching Excursion on St. Lucia (which was amazing -- highly recommend). The Excursions Desk on board was rarely open, and Guest Relations (where we were sent when the Excursions Desk was closed) was not much help. This was somewhat frustrating. Really enjoyed the Vitality Spa, where I had a massage and got a keratin treatment for my hair. Great staff, great service, and wonderful atmosphere. Will travel with RCCL again, but not on Adventure. Read Less
Sail Date July 2017
We chose this cruise since we hear a lot of good things about this cruise line and their special program for children with Autism. We are impressed with the information in their website about this as we are traveling with our special needs ... Read More
We chose this cruise since we hear a lot of good things about this cruise line and their special program for children with Autism. We are impressed with the information in their website about this as we are traveling with our special needs son. We are excited that this cruise line will give our son the best cruise experience since the staff are trained in handling kids with Autism per their website advertisement - TOTALLY DISAPPOINTED! When we got to the ship, nobody knows about the program, even the supervisor. It was the Front Desk Manager who informed us that not all ships participate in the program. When we called customer service prior to sailing, we were informed otherwise. We were informed that there will be a special lane for us and that there will be a staff who will tour us around and tell us about the Autism Program that they have in the ship as well as special considerations with the Muster Drill. Toys specifically for the Autistic Kids as well as TV channel for them. This is was we were expecting but nothing of it exist when we got to the ship. The Guest Services Manager who called us after we left a message to RC's Facebook page informed us that somebody from concierge services will talk to us at the end of the cruise to guide us with the disembarkation process - NOBODY called us at the end of the cruise. We are very, very disappointed with our experience as well as how staff handled our issues. Dining room experience was not at par with other cruise lines. The service was not personal. We were not even addressed by our first name by our waiters. Food took long to be served and the dining experience will last for 1.5 to 2 hours! Entertainment was also not at par with other cruise lines that we experience. Will not cruise with RC again and will not recommend them at all. Read Less
Sail Date June 2017
This was our fourth cruise with Royal Caribbean and will not be the last. I Cruised with Carnival Cruise Line before and had a bad experience, so this is why we switched over to RC. The overall all entertainment experience on board the ... Read More
This was our fourth cruise with Royal Caribbean and will not be the last. I Cruised with Carnival Cruise Line before and had a bad experience, so this is why we switched over to RC. The overall all entertainment experience on board the ship is better and meets if not exceeds our expectations. There is always something to do on the ship whether you are in port or at sea. The evening shows are absolutely awesome. Their band and musicians are topnotch! This ship has an ice skating rink that you can use and a show that they put on. I would like to see a better show. It almost look like the same show we seen a year and a half ago, just different skaters. As for the food, the food was pretty good. Our wait staff always seems to go the extra mile to accommodate the kids and make sure they are satisfied and laughing. I am not one to play games at the dinner table but I did make an exception with our waiter since he was the one pretty much in charge of making the kids laugh. Thanks Anthony! Overall A great Experience. Our port of calls were nice as well. We have been to these islands before as well and took part in one of the excursions with our children that we did once before. The excursion wasn't as good but, maybe it wasn't because we had been on it before. If you have a chance to go to St. Johns, Antigua do the Kayak and Snorkel Eco Adventure Excursion. It is a great family excursion you will not only have fun with but you will actually learn as well. Read Less
Sail Date June 2017
Positives Had not been to the ABC islands and wanted to visit gorgeous islands. The staff was outstanding no matter where we went every one wanted to offer assistance. The ice show was awesome and the ship was very clean and food ... Read More
Positives Had not been to the ABC islands and wanted to visit gorgeous islands. The staff was outstanding no matter where we went every one wanted to offer assistance. The ice show was awesome and the ship was very clean and food extremely good. Comedians were ok and hypnotist we left the show. The on board entertainment dancers outstanding just not enough of it. Great music from the different bands all over the ship. The lava drink that a bartender introduced us to was killer. When we were packing up the last night discovered my luggage had a rubber foot busted off of it sometime during the travel from hoe till it arrived on the ship. It had 2 very sharp screws sticking out that would hurt someone, called maintenance and they were there in 5 minutes and removed the screws. As I said the staff aboard was awesome. Negatives Very disappointed that we could not combine the 4 restaurant purchase as we had on our last 3 cruises, for my wife and I to eat in 2 restaurants using 2 tickets each time of the 4, not sure why, they are selling 4 meals it should not matter if one person eats 4 meals of if a family of 4 eat one meal it is still only 4 meals. Seems as if Royal getting greedy? For someone that saves a whole year for the cruise it gets expensive when they start making you double up, needless to say we didn't eat in the specialty restaurants as we usually do for our anniversary very disappointed. I am diabetic and had a medical cooler that went bad and they did not have another one on board so had to have stateroom attendant bring us ice and had to keep insulin on ice for 4 of the 7 days, strange that a ship this size does not carry extras especially since we made it known from the time we booked that I would need one. The only other negative was they separated my wife and I when we were getting off the ship as they only had one wheel chair and we need wheelchairs to go long distance or if lines are long as I can not stand upright for long periods of time. I was first off and panicked at customs as our customs declarations was for 2 people, they would not allow me to wait for my wife as I was passed the customs line, so when she got to customs they made her fill out a separate form which the great customs people helped her to do. Would we cruise with royal again yes we have already booked for next year but we are going to make sure these issues are resolved first. Read Less
Sail Date May 2017
The ship was marvelous and wide, with a lot of space, activities, bars and entertainments. We were a lot of people on the ship (the cruise was complete), but it was so wide that we didn't have the impression we were so many. It was ... Read More
The ship was marvelous and wide, with a lot of space, activities, bars and entertainments. We were a lot of people on the ship (the cruise was complete), but it was so wide that we didn't have the impression we were so many. It was very pleasant. The stateroom was spacious and clean, with a wide balcony and a lot of storage space for the clothes. The quantity and diversity of the meals in the dining rooms were perfect. We didn't eat two times the same thing during the seven days. It was a fantastic experience for senses. The card of wines was very diversified and complete, with a lot of choice by bottle or by glass. The shore excursions were very interesting and informative. We visited St-Marteen, St-Kitts, Antigua, La Martinique, Barbados. The guides was friendly and knew the history and culture of their islands. They presented some anecdotes, that we don't find in the history or geography books. We appreciated. All the staff in the ship was very professional, very efficient and welcoming. It appeared that they liked their job and they had pleasure to be with us. Read Less
Sail Date May 2017
We enjoy our cruise. We relax and we take advantage of all moments. The cruise members succeed to give us the impression that we were very important persons. All was done to give us pleasure, high degree of comfort and security. Our meal ... Read More
We enjoy our cruise. We relax and we take advantage of all moments. The cruise members succeed to give us the impression that we were very important persons. All was done to give us pleasure, high degree of comfort and security. Our meal experience was fantastic. The menus change each day. The meals were hot and were very well presented. The choice of wine is diversify from different countries and the quality was there. The choice of the excursions can please all the tastes. The stateroom was comfortable and wide. The ship is wide and we can find at each time a place if we want to be alone. We do not have the felling that the ship was crowded. The Adventure of the seas is a beautiful boat. The ports of call were diversify, that give us to discovery French, British,Nederland islands. The organization for boarding and landing are well coordinated. Read Less
Sail Date May 2017
My first experience on a cruise was on a Royal Caribbean cruise line and i will never look back. Exceptional service all around. Cruise ship staff makes everyone feels at home and like one big family. A lot to do on board, great excursion ... Read More
My first experience on a cruise was on a Royal Caribbean cruise line and i will never look back. Exceptional service all around. Cruise ship staff makes everyone feels at home and like one big family. A lot to do on board, great excursion stops, excellent food. This cruise line offer clean atmosphere,family style vacation, romantic vacation all wrapped up in one. Not a drinker myself,i see a lot of satisfied cruisers been attended to by the bartenders at the bars. On board entertainments is very high. All the shows are exceptional, well choegraphed for both adults and family. Checking in and off the ship was quite a breeze. No hassle from the time you hand your luggage to be loaded until you get off. Food choice at the buffet and dinner room are excellent choices and something for everyone to enjoy. As i said this Cruise line is like home to me and i will recommend it to everyone who will listen and review my pictures. Thanks once again for your service and see you soon on my next excursions. Michelle C. Rochester NY Read Less
Sail Date May 2017
Staff very attentive and courteous. Bed was hard as a rock. The ship is dated and needs new carpet, drapes, furniture and beds. They should offer free up-to-date movies in room like other cruise lines. Would also be nice to have have ... Read More
Staff very attentive and courteous. Bed was hard as a rock. The ship is dated and needs new carpet, drapes, furniture and beds. They should offer free up-to-date movies in room like other cruise lines. Would also be nice to have have coffee maker in room like Norwegian. Refrigerator doesn't keep items cold. When I asked housekeeper, she said it is more like a cooler, not a refrigerator. We cut a plastic bottle and filled with ice to keep our sodas cold. Have to pay extra for in-room movies, room service, specialty restaurants, and the murder mystery show. I like when cruises were all inclusive. Too much pay to play now when I already payed so much. Food in buffet kind of awful. Food in main dining room better. Drinks expensive $12 for tropical drink, $8 for beer. Check your account, I found a charge for someone else's beer on my account. I inquired at Guest Services and they apologized and took it off. But not before telling me t was for a Foster's beer at table 179. We sat at table 24 the whole time, and I don't drink Foster's beer. Read Less
Sail Date April 2017
We were in group 8, with an aged lady in Wheelchair. A couple of people were strictly vegetarian (Indian). No verity of Indian food at all. We ate Cauliflower for 4 straight nights. I have never had cold soups in my life but I have now. I ... Read More
We were in group 8, with an aged lady in Wheelchair. A couple of people were strictly vegetarian (Indian). No verity of Indian food at all. We ate Cauliflower for 4 straight nights. I have never had cold soups in my life but I have now. I had tons of options with another Cruise line (Norwegian). Definitely, needs improvements.Room service staff was very nice and polite. The server of the room of lady w/wheelchair had an unpleasant experience with him, which was kind of rude. we felt like step-child on Disembarkation morning. The overall cruise ship was nice, but CUSTOMER SERVICE comes first. I heard RC is #1 Cruise line among all and that was the reason we picked RC this time. Anyway, it was a good experience overall but not the way we expected. Night shows, not impressive at all. RC has a trained group of young kids who performed in 3 night shows out of 7. Definitely, not for everyone. Read Less
Sail Date April 2017
This was an experience, 10 day cruise and 7 ports of call and loads to do on and off ship could not fault anything. The dinning experience was excellent. Bar service excellent. Room service excellent. Activities to many to choose. All the ... Read More
This was an experience, 10 day cruise and 7 ports of call and loads to do on and off ship could not fault anything. The dinning experience was excellent. Bar service excellent. Room service excellent. Activities to many to choose. All the staff were very helpful and friendly..Entertainment team Brilliant. Spa had an excellent range of treatments but I thought expensive. Pool area outstanding lots of places to sit and a full cinema screen were you can watch movies, video clips and trivia quiz. The main pool deck had 4 jacuzzis in total and the solarium had one very big one. Only disapointment for me shops on board not very well stocked, Starbucks ran out of caramel after 3 days and they stopped putting the days of the week in the lift floor every morning, apparently someone complained that they were on holiday and did not want to know what day of the week it was. Would definetly do again if the had 10 day cruise available only tend to do 7 days not long enough Read Less
Sail Date March 2017
We wanted to duplicate our honeymoon cruise some 21 years ago. We flew down to san Juan 2 days in advance to take in the sites in Old San Juan and to sample the local restaurants. (Pannes restaurant in the Coronado District was so good ... Read More
We wanted to duplicate our honeymoon cruise some 21 years ago. We flew down to san Juan 2 days in advance to take in the sites in Old San Juan and to sample the local restaurants. (Pannes restaurant in the Coronado District was so good we ate there twice) The Adventure of the Seas (Voyager Class) has been recently refurbished and has many of the amenities you'll find on newer RCCL ships. It is due for another upgrade in Nov. 2016 which will add even more restaurants, entertainment and outdoor activity venues. The ship is clean, well maintained and the crew was very pleasant and helpful. There is more than plenty to do aboard ship to keep you busy. There is also many places to go to for quiet time. Entertainment was very good and a nice variety. The food was good but nothing special. Our cruise visited 5 ports along the Lesser Antilles. One of the things that makes this cruise unique is that at every stop we were the only ship in port. Something you would rarely see in places like Nassau or Cozumel. The ports, with the exception of Antigua, were clean and friendly. The shop keepers, tour guides and taxi drivers on Antigua are aggressive and don't take no easily. Just be prepared! I would definitely recommend this cruise. Read Less
Sail Date July 2016
This was our 4th RCL cruise. We booked and enjoyed JS 1244 on the 10th deck. The embarkation went extremely smooth. We had a pre & post stay at the Doubletree Hilton in San Juan. From the time we reached the pier to the pool area ... Read More
This was our 4th RCL cruise. We booked and enjoyed JS 1244 on the 10th deck. The embarkation went extremely smooth. We had a pre & post stay at the Doubletree Hilton in San Juan. From the time we reached the pier to the pool area was less than 20 minutes. One thing I really liked was the ability to say NO to pictures throughout the cruise. And no offers for a drink before we even got on board. Kudos to RCL. We had Anytime dining in the Mozart Room. Kudo to staff. Food was superb every night. I got lobster on night and am still dreaming about it. We ate other time in Winjammer. Others thought food was not so good from past postings. I enjoyed it, food was tasty. And like we planned we could always eat elsewhere if we wanted to. A few times we ate in Conseguire Room. One comment on ALL dining - need more comfortable and a bit larger chairs. Saw lots of oversized cruisers unable to sit in dining chairs. This cruise we decided to be laid back, only saw one show. Pretty good. Again chairs need to be redesigned. Also hated stadium seating. I liked the old way of sitting around small tables in clusters. Service was outstanding, as always. Wish that the Adult Pool area was just that NO young teens, there were a few that upset me. Ports were great. We did not book excursions through ship, used trip advisor. Also we went to Marriotts in St. Thomas and Curacao for their one day beach passes. I really enjoyed our double balcony from our cabin. It had a table and chairs and a lounge chair. I suffered heat stroke a couple of port days so I had to rest in the room with ice. I also had to visit the Medical Center, kudos to staff there, they all knew what they were doing and were very professional. Shopping on ship was great, bought a very nice necklace with an emerald and diamond charm. Staff was very helpful at all time. I visited Johnny Rockets once. Very nice. The pizza in the Pizza Shop not so great, very dried out. While we were in San Juan we went to the El Younge Rainforest before our cruise. Very nice. Read Less
Sail Date June 2016
Love to sail out of San Juan. Love the relaxing atmosphere. Arrived at Pier rather early since we had a grp of 10 with one wheelchair. Had to stand line for a bit. Very hot. Porters started to take luggage at 11:30. Thought last time we ... Read More
Love to sail out of San Juan. Love the relaxing atmosphere. Arrived at Pier rather early since we had a grp of 10 with one wheelchair. Had to stand line for a bit. Very hot. Porters started to take luggage at 11:30. Thought last time we sailed they took the luggage earlier. Check in was quick but then there was a hold up due to Coast Guard inspection. Safety First. so we have no problem waiting.. Served Water. The little store inside terminal does not sell Diet Coke or water when we were there. Last time they did.. Even with delay we were onboard and at WindJammer by 12:30. Our rooms were ready by 1:30. Our room attendant was great. The towels now used on this ship are horrible. Really rough on your skin especially sunburned. Torn and frayed. My son's attendant barely acknowledged him. My parents had an access room and their room attendant again barely acknowledged them. We did have a refrig but we had a balcony room. Muster drill was inside in theaters/lounges which was nice since it was so hot outside. I did purchase a drink package. We purchased about one week ahead so we got it about 20% off. But does not include special glasses. and if they have a special drink event you have to pay more for the cup or glass. OR you have to walk to another bar for the drink... Every little bit helps. I believe that the Cruise Compass should be given out as you check in so you can read it as you enter the ship or while you wait for your stateroom to be ready. By the time you read it you have already missed things.. Drinks of the day are not what they used to be. Sale price is 10.00. Used to be cheaper......Day 2 is supposedly always the formal night. Good to know. We have been on several cruises and did not know that. On this particular sailing folks did not dress up much. We were overdressed with all the guys in tuxes. The first formal we saw more long dresses but the second formal was more cocktail dresses. We are glad the Crown and Anchor Society now called Top Tier event.is back... We love the 70's nite but really do not like the Promenade for events. We miss the Centrum for events. It is really hard to negotiate the crowd from the Theater to the Dining room. Especially with a wheelchair. We also really miss the Centrum atmosphere for cocktails before dinner. The Lounge by the dinning room is really small and you end up blocking the walkways. Not enough seats. Day 4 Tried to see the Show at 7:00 but then wanted to listen to 50 & 60 Music at 8.0 Dinner at 8:30. Very tight squeeze. Not to Mention the 50 & 60 Music on Deck 14 club was very small they should use a larger venue. By the time you get a drink we had to leave for dinner. Did not make it to the pool party. Not enough time in the day. The wait staff seemed inexperienced and nervous. Asking us to give them a 10 for service. I guess more like begging. Was very hard to order drinks before dinner or wine with dinner. The food was ok. Lobster tail was served toward the end of the week. Along with Shrimp Cocktail. We have try to avoid this ship but really like the ports and love to leave out of San Juan. We wish Royal Caribbean would bring back the Radiance Class or Vision Class of ships. Sailings Thru the Month of May and not just winter/spring season. Read Less
Sail Date May 2016
My wife and I just returned on March 16th from a 14 day B2B cruise on the Adventure of the Seas. We have traveled on Royal Caribbean twice before to Hawaii. We are experienced cruisers, this was our 18th cruise. We have traveled on ... Read More
My wife and I just returned on March 16th from a 14 day B2B cruise on the Adventure of the Seas. We have traveled on Royal Caribbean twice before to Hawaii. We are experienced cruisers, this was our 18th cruise. We have traveled on Celebrity, Azmara, Princess, NCL, Holland America, Carnival and the old Dolphin cruise line. We have learned to expect certain amenities on our cruises. This cruise was completely different; I cannot believe how much Royal Caribbean’s Adventure of the Seas has down graded. I expected much more from RCCL. Dining Room Staff and room stewards were very, very good, but the rest of the ship seemed short of staff. The room 6622 (Deluxe Veranda) was not as pictured on the RCCL web site (very misleading). The Veranda was very visually obstructed, the railing was solid metal, over 3 ft high and one side had pipes blocking almost 15 inches of vision. My wife is 5” tall and sitting in a deck chair could see the horizon. We would never, never have booked an obstructed view veranda. The amenities were nonexistent, no shampoo, conditioner, no shower cap, no ice bucket, robes, tote bags and no chocolate on our pillow at night. The mattress needed to be replaced and finally no daily world news letter. The deck towels were in a very short supply. They always were out and would say come back in 20 to 30 minutes. Unless you were standing there when the cart came up from the laundry you would not get one, you would have to wait another 20 to 30 minutes. This was every day, even in port. All ice and juice and tea machines were out of order. Because of an ice storm in St Louis our AM flight was cancelled. We were able to get out in the afternoon and had to spend the night in Miami, because we had booked the cruise and air fare thru RCCL they put us up at a very nice hotel, the Cambria Suites. We flew into St. Thomas the next morning and were met at the air port and transported to the ship. We had to go thru security and they confiscated a pair of barber scissors from our checked luggage, which we needed to open up some medication that is in blister packs. We were told that we could get them back from security when we disembarked at the end of our cruise. Security was nowhere to be found, lost the scissors. We also were not reimbursed for the first day we were not on the ship. Since this was a B2B cruise we had to disembark the ship and go thru immigration. We were told that we would get off and be able to get right back on. My wife needed a wheelchair to disembark (which was provided). We were met by staff at 8:30 AM, taken off the ship and taken thru immigration and out to the street. My wife was helped from the wheelchair and sit down on a luggage cart (the wheelchair was taken back on the ship). We were left there until 11 AM when the new passengers were allowed to embark. There were no water or bathroom facilities and it was very hot. Security would not let us in even when we showed our in transit cards that we were issued. When we complained at the service desk we were told that this is the way it’s done. We talked to other people that did the B2B and they said that they were told to meet in the theater at 10:45 AM and at 11:30 they were taken off and thru immigration and right back on the ship. Very poor planning. The people working on the service desk need to take a refresher course in customer service. I hope Royal Caribbean has not dropped their standards this low on their other ships; I hate to give up on Royal Caribbean.   Read Less
Sail Date March 2014
We flew in the day of our cruise to San Juan, we did have a non stop flight or else we wouldn't have chosen to fly in the day of. Upon arriving at the pier everything embarkation went very smoothly for us. Which was surprising ... Read More
We flew in the day of our cruise to San Juan, we did have a non stop flight or else we wouldn't have chosen to fly in the day of. Upon arriving at the pier everything embarkation went very smoothly for us. Which was surprising considering the horror stories I had heard. We arrived at about 2:30pm and were directed to the embarkation line and were on the ship in less than an hour. We proceeded to our stateroom and met our Room Steward Gerald. The first thing we noticed was an odor in our room that smelled like someone had been smoking in our room. We talked to Gerald about the odor and upon our return to the room the odor was gone. The ice we requested was in our room daily as was the extra pillows. I had brought a small fan to use at night and an extension cord just magically appeared without asking. Gerald was an awesome steward. We went to the pool bar to meet some of our cruise critic friends, found them no problem, what an exceptional friendly group of people. We had an awesome week with amazing people. I'm so glad I found Cruise Critic and became a member. Muster Drill was done at 5:30pm with no issues or problems. We proceeded to get dressed for our first meal in the Main Dining Room. We sat at dinner with Ginnie one of our Cruise Critic friends at a table for 4. Ronald was our waiter and our assistant waiter was Tommy, we thought both of them did a wonderful job of taking care of us. I am on a special medically supervised diet and Ronald went out of his way to make sure I had what I needed. My every need was seen to, special meals were made for me every night. We ate breakfast every morning in the Main Dining Room. We found the Windjammer to be a little to hectic for us and again my dietary needs were met no problem. The few times we ate lunch in the Windjammer we thought the food was good. We didn't have lunch that often. Sailing from San Juan there was a larger group of Hispanic cruisers and one very large group traveling together. Actually due to this large group there was only one show in The Lyric Theater each night. This was not really a big deal or even an in convince for us we just went with the flow. An amazing show on this cruise was the Ice Show. Linda one of our Cruise Critic friends was kind enough to think of us and get us tickets for this show. It was the best entertainment on this ship a definite don't miss. We had Dinner one night in Portofinos with a small group from Cruise Critic. The meal and service were excellent. Well worth the $20.00 charge. The company was even better. Both my husband and I visited the Spa twice each. We both had Manicures done, Rebecca did an awesome job, then I had a Facial done Louise was amazing a very relaxing treatment and my Husband got a hot shave which he really enjoyed. We could both get use to this kind of treatment very easily. Debarkation was a bit confusing and we were never given the declaration forms a head of time. It also was not easy for us to find our luggage but, once we did and had the paper work filled out everything went smoothly. We were in a taxi and on our way to the airport no problem. Read Less
Sail Date November 2012
Background: This was a ladies' family cruise. I am 40. This was my 11th Royal Caribbean cruise, but my first time on a voyager class ship. I shared a cabin with my aunt (50) who was on her 4th cruise but had also never been on a ... Read More
Background: This was a ladies' family cruise. I am 40. This was my 11th Royal Caribbean cruise, but my first time on a voyager class ship. I shared a cabin with my aunt (50) who was on her 4th cruise but had also never been on a Voyager class ship. We traveled with my mom (6th cruise, second time on Voyager class) and my cousin who is 30 and was her first cruise. My mom is a full-time wheelchair user. We departed from San Juan and had stops in St. Croix, St. Maarten/St. Martin, Antigua, St. Lucia, and Barbados. Pre-Cruise: We flew into San Juan on the 25th and arrived late afternoon. We stayed at the Holiday Inn Express. The hotel location was good -- close to Ashford Street with a variety of restaurants, shops, and a small beach. There were many pre-cruise guests at the hotel. The hotel is not very well sound-proofed so we could hear both street noise and hall noise during the night. The accessible room is not laid out well. My mom does not have an over-sized wheelchair, but I had to remove the toilet-paper holder from the wall so she could get her wheelchair into the bathroom. The space around and between the beds was also tight. It was okay for a manual wheelchair user but might be too narrow for someone with a scooter or electric chair. Based on the recommendations of several people, we decided to try Cafe del Angel on Ashford Street for dinner. The food was pretty good but this is not a place to go when you are very hungry or want a quick meal. It took about 20 minutes after we were seated for someone to take our order and it was over an hour later before we got our dinner. We only ordered 1 course but everyone ordered something different. That may have caused a problem for the kitchen since two of the dinners arrived barely lukewarm while the other two were hot. In the morning taxis were plentiful so we were able to find a minivan low enough to get my mom into for the ride to the port. Boarding: We arrived at the port around 11:30 and the line for check-in was already long. We first stood in line to drop off our checked bags. Then we went to another line for check-in. We had an accessible cabin and a junior suite so we were all able to go through the priority line. It took about 25 minutes from the time we got in line until we got into the terminal to have our carry-on bags scanned. I had a pack of Dr. Pepper cans in my bag that went though without a problem. Security didn't seem to know what to do with my mom so that caused a delay in the line. We had trouble making them understand that even though my mom has legs, she cannot walk through the metal detector. The agent kept telling her that it was only a couple steps and she had to get out of her wheelchair. I guess they are used to most people with scooters or wheelchairs able to walk long enough to go through the metal detector. We finally got a woman to understand our situation and do a hand inspection of my mom. Once through security, we were directed to the check-in area where we got our cabin cards. There was a priority line for suite guests that we used. However, it didn't seem to make much difference in the amount of time for checking in. The people who were in front of us going through the security line were at the front of the regular check-in line when we finished our check-in process. Ship: We got onboard around 12:45 but the cabins were not ready yet. We had lunch in Windjammer then wandered around the ship for a while. The cabins weren't ready until around 2:15. Although I have been on Liberty, Adventure also seems extremely big. To be honest, it's really too big for me. There is a ton to do, which is great for some people. My personal preference is still Radiance class ships. The main dining room is beautiful. We ate there several nights. There is a nice variety of bars and lounges. The Jester Lounge made me claustrophobic and reminded me of a dungeon. I liked the singer in the Dog & Duck, but it was the only place to smoke on the promenade so the smoke smell in that area was overwhelming. The Schooner Bar also was too smoky to stay for very long. The Viking Crown is divided into several smaller lounges and offers views of the ship decks and ocean. The 19th Hole has an interesting sculpture similar to a Mouse Trap game. It was fun to watch the balls roll down the various tracks. The promenade got really crowded at times, particularly around the cafe. I didn't try the golf course, ice rink, or rock-climbing wall. The Solarium has a Venetian theme. Unlike Radiance class ships, on Adventure it is uncovered. I prefer the covered Solarium. Adventure has a kid's pool area so there didn't seem to be as many kids as usual around the Solarium and main pools. However it was a February cruise so most kids were in school. I didn't try the main pool area. The water in the Solarium pool is salt water and a little cool but warm enough after a few minutes. The hot tubs were not very hot -- more like a warm bath so no danger of getting overheated when sitting for very long. The layout of Windjammer on Adventure is not very good. Some of the other ships have several small islands so passengers can go around the various islands to make their selections. It can be a little chaotic but the lines are not very long. Adventure is set up like a long buffet bar. The line can get very long and move slowly if people take much time with their selections. There were the usual signs of wear and tear onboard -- stained furniture and carpets, worn places, rusty spots, etc. but nothing that made me think the ship was ready to fall apart. The artwork in the stairways was a bit bland, but the hallways of decks 7 -- 10 had some interesting pieces, particularly "Love Handles" displayed outside the Royal Suite. We lost count of how many tapestries named "Aquatic" were displayed on the ship. Cabin: We had cabin 9624, which is a junior suite on the port side at the back of the hump on deck 9, and cabin 2320, which is an accessible ocean view cabin on the starboard side of deck 2. The junior suite was spacious enough for 2 with a walk-in closet and plenty of storage cabinets. We had the bed divided into two twins. There was a wall unit with a desk and vanity across from the beds. There was a night stand with a drawer for each bed plus the vanity had three drawers on each side. The vanity also had hinged mirrors on each side with shelves behind the mirrors. There is a curtain that can be closed to partially block the bed area from the sitting area. The sitting area has a couch, two chairs, and a coffee table. The couch can be pulled out to make a double-bed if needed. The bathroom had a tub, sink, and the toilet. There is a mirror with shelves on each side above the sink plus a shelf under the sink for storage. We received some travel sized bottles of shampoo, conditioner, lotion, body gel, and a box with Q-tips and cotton balls in the bathroom. There was also a dispenser with the typical Royal Caribbean generic soapy goo in the bathtub. We didn't use the provided toiletries so I don't know if they get replenished during the cruise. The desk had the TV and a few cabinets for storage plus the "fridge" for the mini bar and the safe. We put the sodas and snacks from the mini bar on the desk so the bar attendant would know where the items were and used the fridge for our sodas and water. There was a small coffee maker and hot pot for boiling water for tea in the desk cabinet. The balcony had a table with 2 straight-back chairs and one reclined chair. The balcony is fully covered and is recessed into the structure of the ship. I haven't been on a balcony that was recessed like that so it had a cave-like feeling, but the recess made it extremely difficult for others to see into the balcony. The railing is also part of the structure, not Plexiglas like on other ships, so you cannot see through it when sitting down on the balcony. This was the first time that I didn't have a lounge chair on the balcony of a junior suite so I asked the cabin steward for one. He said they don't allow lounge chairs on balconies and if I brought one down from the pool deck, he would remove it. Very disappointing!! I found the bed to be extremely hard, which is typical for Royal Caribbean beds. The cabin steward was able to provide a foam pad, which helped but still too hard. We discovered that the rumors about not providing ice on Adventure are true. We had no ice bucket in the cabin when we arrived. We asked the steward about the ice bucket and ice and were told that ice was a special request. Once requested, he provided ice twice a day, but new cruisers would probably not know to ask for it. I had a diamond gift basket in the cabin. When I sailed on Liberty in December, I got a basket with cookies, trail mix, and dried fruit. This time there were only cookies and dried fruit. I'm not sure if the lack of trail mix was a change to the basket or if I got a better basket in December because I was in a grand suite rather than a junior suite. Grand suites get chocolates left during turn-down but junior suites do not. The ocean view cabin was larger than normal to allow for wheelchair space. The bed was divided into two twins. There was a wall unit with a closet and vanity across from the beds. The vanity had the TV and two cabinets for storage plus the "fridge" for the mini bar and the safe. The vanity also had hinged mirrors on each side with shelves behind the mirrors. The sitting area had a couch and a coffee table. There was a night stand with a drawer for each bed plus the vanity had three drawers on each side. The closet was small but adequate for two people. The bathroom had a roll-in shower, sink, and the toilet. There is a mirror with shelves on each side above the sink but no shelf under the sink for storage. There was a dispenser with the generic soapy goo in the shower. Dining/Food: We booked my time dining thinking it would allow more schedule flexibility. We stopped by the dining room early just to take a look. The hostess asked about our dining and we replied that we had my time. She immediately began pressing us to make reservations. I thought the point in my time dining was the flexibility of not being tied to a schedule. She said that there were usually long waits (30-60 minutes) between 7 and 8:30 so we should really make a reservation. I thought if the wait were too long we could just go eat in Windjammer but some of the others in my group had their hearts set on eating in the dining room. We agreed to try the 6:30 reservation for that night. The dining room was okay -- typical Royal Caribbean. The variety of food was acceptable. I would not consider it 5-star dining, but it wasn't McDonald's either. I don't eat red meats but was able to find seafood, chicken, or vegetable dishes. The appetizers were generally better than the main courses. I don't usually eat dessert so I skipped most of those. The one thing that I wish RC had on the menu is a house salad. They offer Caesar salad every night but I would prefer a house salad with tomatoes, cucumber, lettuce, etc. I've had a salad made special in the past, but I don't like requesting special dishes. The second night of the cruise was formal night. We had already decided not to bring formal clothes so we ate at Johnny Rockets instead. The onion rings were really good. Fries were just okay. The chicken was dry and burgers slightly greasy. We had oreo sundaes for dessert, which were good. The waiters sang and danced for a couple of songs while we were there. When we got back to our cabin, there was an irate message that we had missed our dinner reservation. That was a surprise to me since I hadn't realized that we made a reservation. What had not been explained very well is that once you make a reservation, the system automatically carries it over to the next day. Even though I had said the night before that we would try the reservation for that night only, we were assigned the 6:30 reservation for every night. We didn't know that we had a reservation so didn't realize that we had to cancel it. Since we were dining in Portofino the next night and the next formal night, we canceled those MDR reservations. The third night we went to Portofino for the Mystery Dinner. We initially met in the Blue Moon for the start of the mystery show. We met the characters and got a basis for the mystery. We were served sparkling wine or sodas and appetizers (meats & cheeses on toast). We were divided into 6 groups then taken downstairs to Portofino. Each group was seated around a table. We were given a choice of soup of the day or Caesar salad. The entree choices were shrimp or beef tenderloin. Dessert was tiramisu. I had shrimp that were overdone but the rest of the meal was good. Wine, beer, or sodas were included with the meal. During dinner, the cast gave us more information about their characters to help decide who the murderer was. Each table was allowed to ask one cast member one question. Our group had to reach a consensus on who to question and what to ask. Each person at the table was given a paper to record their guess on the murderer. I guessed wrong. The papers with the correct guesses were put in a basket. One name was drawn to win a gift basket. The fourth night we kept the 6:30 dinner reservation and had the same table and staff as previously. The fifth night we were tired from a long port day and decided to eat in Windjammer so we wouldn't have to dress up for dinner. When we called to cancel, we were made to feel so guilty that we ended up agreeing to go. The hostess said that she had turned down several requests for that table already and we would throw off their schedule if we didn't use it. So much for flexibility! I don't really want to be given a guilt trip while on vacation. The sixth night formal night so we ate at Portofino again. We wanted to experience the full dinner menu. The four of us split antipasti and crostini appetizers. Two of us had the risotto, one had the seafood skewer, and the other the veal osso buco. All the food was wonderful. We each had a different dessert. We had our same waitress from the Mystery Dinner. She did another fantastic job. The last night we ate in the dining room and again had the same table and waiters. Most mornings and afternoons we ate in Windjammer. We did not try the dining room for breakfast or lunch. I'm not a big eater in the mornings so I usually had a bowl of fruit. The others had a variety -- eggs, sausage, cereal, pastries, etc. In the afternoon I was usually hot and tired after being in port so I had a salad. The salad bar had a good selection but the only meats were ham or tuna. I would have liked chicken, turkey, shrimp, or crab a few days for variety. There were pastas, burgers, pizza, and hot dogs also. Next time I think I will stick with late fixed seating for dinner. To me it is easier than my time dining. The waiters seem to be more easy-going during fixed seating. They have never made me felt guilty about dining in a specialty restaurant or going to Windjammer for dinner. Entertainment/Activities: We didn't attend too many of the shows. I don't generally care for the production shows with singers and dancers. I enjoyed the pub singer in the Dog & Duck but couldn't stay in there for very long due to the smoke. I think I'm becoming jaded after so many RC cruises. The Love & Marriage show seems to have the exact same questions each time so I can almost recite them along with the cruise director. Quest was a little different since it was held in the ice rink rather than a lounge and had only 6 large teams instead of multiple small teams. The questions were the same ones from previous cruises. A couple people had bags with the items being called so they could grab them quickly. I didn't see the ice show on Liberty so made it a point to catch one on Adventure. I thought the show was really good considering. The rink is very small and some of the skaters fell, but it can't be easy doing jumps when the ice moves. The Compass listed a variety of activities and events so anyone who wants to do something, should be able to find an activity. They have games, trivia, belly-flop contest, bingo, shopping, etc. onboard. Staff/Crew: Our cabin steward was efficient but we rarely saw him. Apparently he felt the same way. We got a phone call on the fourth day from the "front desk supervisor" who wanted to make sure that we were okay. She said our cabin steward was worried because he hadn't seen us very much. We had been using the ice, towels, sleeping in the beds, etc. plus our sea passes were used at least a couple times a day (we both got off the ship in every port) so it should have been obvious that we were both around. We were trying to figure out if he thought one of us had thrown the other overboard and was using her sea pass. It made an amusing story to tell the husbands when we got home. The waiters in the dining room did a good job, but they always look rushed and I had to remind them several times when I wanted a refill of water. I think my time dining throws off the pace a little since you end up with several tables eating different courses at different times. None of the people that I was traveling with were diamond members so I didn't attend the diamond event or meet the diamond concierge. The cruise director was Abel Jenney. He was very energetic and I saw him several times onboard and in port. Most of the rest of the onboard staff and crew were also very nice. We were almost always greeted as we walked around the ship. Communication: Internet access onboard was horrible. I needed to keep in touch with my husband due to a sick family member at home. The ship does not have wifi available in the cabins -- only in certain areas of the ship. I tried several of them, but the wifi signal would come and go. Sometimes I would be in the middle of downloading or sending emails when the signal would drop and I would have to log in again and start over. The Solarium seemed to have the best signal, but it rained several of the days and the Solarium is not fully covered. Fortunately there is a coupon for 30 free internet minutes in the Diamond coupon book. I used all 30 plus 4 additional ones on email during the week. I have a Droid 3 Global Edition cell phone with Verizon. I turned off wifi and data and just used the phone for emergency calls and texts while onboard. I had phone service most of the time while onboard. It had a few problems getting a signal during a storm and had "no signal" on some of the lower decks. I didn't have a problem with signal when on the islands. It shifted to GSM mode (picked up the Digicel tower) for St. Martin and St. Lucia. The other islands were CDMA mode like the US. San Juan: We left from San Juan at night. In the past there has been a fun deck party, but we had rainy conditions that kept many people inside. It was disappointing that El Morro was not lit up as we cruised past. That has been one of the highlights of leaving San Juan in the past. Barbados: Adventure docked as far from the terminal as possible. It was pouring when we got off the ship. The ship provided free buses to those who could climb the steps. However, they didn't have a single vehicle for wheelchair users. When we asked, the RC person directing the buses was very rude and said that was our problem and we should have planned better. The last time I was in Barbados we were docked right next to the terminal so I didn't realize we would be that far away this time. Disembarkation: Getting off the ship was a mess! We were supposed to disembark around 9:30 but there were delays in customs. It was around 10:45 before they called our number. We found our luggage easily but had to wait in line for almost 45 minutes before we got through customs. There were only 3 agents working that day. Once we got off the ship, catching a taxi to Old San Juan was relatively easy. Post-Cruise: We stayed at the Sheraton Old San Juan. We were able to drop off our luggage and look around town prior to check-in time. The hotel has an excellent view of the harbor from the pool on the roof. We were able to see Adventure and a couple other ships head off on their next cruise from the hotel roof. The hotel is very noisy and we had a room next to the ice machine so that made it noisier yet. NOTE -- Both El Morro and San Cristobal forts have accessible bathrooms. The one in El Morro is kept locked so we had to locate a Park Ranger to ask for the key. Neither fort charged an admission fee for my mom since she was unable to fully access the forts. Read Less
Sail Date February 2012
Adventure of the Seas Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 4.0 4.0
Entertainment 5.0 3.8
Public Rooms 5.0 4.3
Fitness Recreation 5.0 4.1
Family 5.0 4.1
Shore Excursion 4.0 3.9
Enrichment 1.0 3.6
Service 4.0 4.4
Value For Money 4.0 3.9
Rates 4.0 4.0

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