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8 Princess Adelaide Cruise Reviews

This was our 21st Princess cruise and our second Club Class experience. For the four-day cruise from Adelaide to Melbourne, we booked the window suite F301. Usually, we travel in mini-suites and to have a full suite, although without ... Read More
This was our 21st Princess cruise and our second Club Class experience. For the four-day cruise from Adelaide to Melbourne, we booked the window suite F301. Usually, we travel in mini-suites and to have a full suite, although without a balcony was a nice change. There were many little additions that were included in the suite that are not available in a mini-suite. The extra mini-bar set-up is one. There is also the additional space such as a larger sitting area, a separate shower and bath, with the shower having a proper door instead of the shower curtain. The bed also felt a little larger than the mini-suite bed. There was a back-lit magnifying mirror in the bathroom, additional toiletries in the bathroom such as cotton wool, cotton buds, bath salts and separate shampoo and conditioner. We had breakfast in Crown Grill three mornings out of the four and the service was excellent. Each breakfast was cooked to order as you could tell that everything was made fresh instead of pre-made food. The room attendant 'Laurence' was excellent. He actually made the bed everyday by stripping the bed and remaking it, which is what I like. What was a real disappointment was the service in Club Class dinning room. At every meal, there were mistakes made with our food order. The service was at times very slow and the waiters did not work very efficiently with the head waiter. I'm not sure if this is a problem with the head waiter or the the waiting staff. On our first night, we were served someone else's food. When we brought this to the waiter's attention, they apologised and immediately took it away and served it to another couple. I found the serving staff at club class dining room to be less than 'C Grade' level of competency. The princess theater seats seemed to be all leaning forward and very worn. Our suite had many blown light globes that required replacement which did not happen until the very last evening. There were also water leaks in the corridors. Adelaide as a embarkation port is really poor as it is very difficult to get to from the airport. It seems to be miles away from the city and as such, a really long way from the airport and the city. The two ports that we visited were absolutely fantastic. Kangaroo Island and Port Lincoln were exceptional. We did Princess tour - Kangaroo Island in a Day and absolutely loved it. Although it was a long day in a bus, touring, the wildlife encountered and vistas visited, were an excellent combination. I highly recommend this tour. In Port Lincoln we did a tour with Explore Eyre designed specifically for cruise ships, and it was called - Tasting Eyre. My goodness, I cannot speak highly enough of this tour. It was the absolute highlight of the cruise because of Paul our guide and all the vistas we visited and mostly, the Koalas we saw in the bush. It was almost unreal in its entirety. I will do this tour again and again, if I visit Port Lincoln again. Disembarkation in Melbourne is always great because we live in Melbourne and we can just walk off the ship and take public transport to our home within just over an hour. Also, the disembarkation process in Melbourne is very efficient. Read Less
Sail Date January 2019
We chose this cruise based on several friends were also attending. I get severe sea sickness and always avoided cruises. When we arrived at the port, I was overcome with the size of the ship, and how I would be with another 3000 people. ... Read More
We chose this cruise based on several friends were also attending. I get severe sea sickness and always avoided cruises. When we arrived at the port, I was overcome with the size of the ship, and how I would be with another 3000 people. The staff assisting us at embarkation were friendly, knowledgeable and made us feel welcome. The ship was impressive, so many different areas to meet friends or take some time to yourself. I never felt there were too many people, the ship has an amazing capacity to allow one to find their space to do what ever suits their mood. I met new friends, ate good food, was pampered in the Lotus spa, danced the night away in several bars and had a smile form day 1. Needless to say I wasn't sick. This ship had a little rough weather and I was fine. I'm looking forward our next cruise. Read Less
Sail Date January 2019
This departed from my home town and went over the Australia Day long weekend. We took my parents and it was a lovely opportunity to have some relaxed, quality time with them without the worry of hotels etc. We enjoyed each port and the ... Read More
This departed from my home town and went over the Australia Day long weekend. We took my parents and it was a lovely opportunity to have some relaxed, quality time with them without the worry of hotels etc. We enjoyed each port and the activities on the ship, including the shows. The dining room service was terrific and the choice at the Buffett for breakfast and lunch was good. This is an older, smaller princess ship but in good repair. The gym is amazing! We didn’t do any of the organised tours, just walked around the local area, Kangaroo Island had a small market for Australia Day and Pt Lincoln was hosting the annual Tunarama so there was plenty of entertainment. We took the horse and buggy ride around the Main Street and people watched! There was the opportunity to take a 5 minute helicopter ride for $40 pp from the beach. Read Less
Sail Date January 2019
The fact that the itinerary was changed was never communicated to us by Princess i found out a week before the cruise because of a post on cruise critic, my travel agent did not inform me of the change either. Embarkation was really smooth ... Read More
The fact that the itinerary was changed was never communicated to us by Princess i found out a week before the cruise because of a post on cruise critic, my travel agent did not inform me of the change either. Embarkation was really smooth with no hold-ups. I was surprised that passengers from forward cabins were allocated to the Canaletto dining room at the rear of the ship which seemed smaller than donatello or maybe it was because we were seated in the middle area not near any windows. Also in this dining room you did not hear any of the P.A. announcements, but on the plus side our waiters were very good. Had an issue with drinks package that was pre-booked as was charged more than the charge on board, but once i raised the issue the extra amount I had paid was refunded to my on board account. Our cabin steward was outstanding and so helpful. Cabin location on Lido deck maybe was not the best choice on a cruise during school holidays as the teen area was on deck 15 and a lot of noise traveled down the stairway that we were near particularly at night, other noise such as movies under the stars was not an issue. The new bed was great we both found it comfortable where usually the bed would not suit both of us, the television was old and when you tried to change channel it either had no sound or was extremely loud, the channel offerings were not very varied and the program guide is on the TV and only for the current day. I was told that the TVs are all going to be replaced when the ship is fitted for the ocean medallion system in March this year.. Unfortunately the forward pool next to the salon was closed/emptied on a few days and the other pools were extremely crowded/noisy. Daytime movies under the stars were impossible to watch due to all the noise. There is still a severe lack of seating near the atrium and international cafe, so sitting down and relaxing with a coffee and listening to the entertainers was not easy. Mostly we ate in the dining room for breakfast and lunch and the service and range was very good. There did not seem to be as many enrichment lectures on this cruise. (had previously cruised to New Zealand from Melbourne) The only area that we had any problems with service was at the guest services desk, and it was all dependent on which staff member served you, Did book shore tours privately as well as through princess, which all ran smoothly. There was a major issue in Auckland when all the passengers wanted to get off so long queue and not very well organised but this was rectified by wellington where they did a better system giving out tickets for the shuttles and disembarking guests in groups. We went to both of the specialty restaurants and they were both well worth the cover charge and the food was perfect in both Sabatinis and the crown grill In places the ship is looking a bit tired and some of the furnishings are looking very worn. Have been on this cruise line before and had looked forward to the happy hour but this no longer happens. Unfortunately they still take up the explorers lounge for most of the day when they have the art auctions. Disembarkation was not too bad and well organised. Read Less
Sail Date January 2018
We took our 12 year old grand daughter on this, our 3 rd trip around New Zealand. She had a wonderful time in the kids club and had a very special birthday there and at dinner. We do prefer the smaller ship size with easier access to all ... Read More
We took our 12 year old grand daughter on this, our 3 rd trip around New Zealand. She had a wonderful time in the kids club and had a very special birthday there and at dinner. We do prefer the smaller ship size with easier access to all decks and facilities. The change in itinerary was annoying and the shorter day in Auckland was disappointing especially with the long wait to get off. The first tender port organisation was terrible and our tour group should not have been told to meet on the wharf. We were included in the very long queue, even as Elite, and the bus had to wait for people to come on the next tender. I know of one inexperienced family missed their tour completely as they did not realise the time it would take. The return trip was no better with a very long wait in the sun. The next tender port was much better organised. When disembarking we had great difficulty finding our luggage. There were no signs for each group and ours turned out to be at the far end, past all the groups leaving later. The entertainment and the food was as good as ever on Princess with the waiting staff and room steward doing a great job. Read Less
Sail Date January 2018
We joined Sun Princess in Adelaide for an 11 day cruise around the Western Australian coast to Darwin where we boarded The Ghan for the return trip to Adelaide. Embarkation was quick and hassle free. Within 30 minutes of arriving at the ... Read More
We joined Sun Princess in Adelaide for an 11 day cruise around the Western Australian coast to Darwin where we boarded The Ghan for the return trip to Adelaide. Embarkation was quick and hassle free. Within 30 minutes of arriving at the wharf we were sitting in our stateroom. We were greeted by our Stateroom Steward, Menard, who provided friendly efficient service for the duration of the cruise. The balcony stateroom (Deck 11, A443), was clean and comfortable and provided everything we required for an enjoyable cruise. It was located mid ship and was a short distance from the forward elevators and the laundry. In other reviews we had read about issues that some people reported in regard to Sun Princess. Throughout the cruise we were glad to find that we had no problems with; elevators being out of order, nasty smells in corridors, blocked toilets or problems with air conditioning. The rain didn't leak in and we didn't notice any more rust than we have seen on other ships. The customer service crew provided friendly service which certainly helped make the cruise enjoyable. We ate in the Dining Room, grill and at the buffet and enjoyed the food at these locations. We didn't find a need to try the specialty restaurants but did notice that on most nights these places were almost deserted. At 61 years of age I wouldn't class my self as a young passenger but I was certainly younger than most of my fellow passengers. I have been on a number of cruises with a few different cruise lines and this was by far the oldest group of passengers I have encountered. While this didn't affect our enjoyment it did mean that most venues were deserted early in the evening. My wife and I found the entertainment to be a bit boring. Nothing wrong with the standard of entertainer but it was mainly the same people playing the same thing, at the same time of day at most of the bars and public areas. We found the staff at the Horizons Bar by the pool to offer exceptional service. Not only were they good with the bar service but they kept us entertained with their many tricks, puzzles and personalities. We didn't bother with any of the pre-booked port tours because we wanted to do our own thing in the ports that we visited. This worked out well for us and was certainly cheaper. We were unable to dock in Broome due to issues with the tides. This was disappointing but we accept that this type of thing happens so we made the most of another day at sea. We found that the Sun Princess handled some slightly rough weather in the Great Australian Bight well and we had no problems with sea sickness or getting around the ship. We arrived in Darwin refreshed and ready for our train ride home. We would certainly sail with Princess Cruises again and would welcome the chance to cruise on the Sun Princess again should she be the ship that was available. Read Less
Sail Date March 2017
Overall I thought that it was very well run. The staff were wonderful. I think having to pay for bottled water when I had the soda drinks package was a bit steep and the tours were way overpriced. I found better value in seeking a ... Read More
Overall I thought that it was very well run. The staff were wonderful. I think having to pay for bottled water when I had the soda drinks package was a bit steep and the tours were way overpriced. I found better value in seeking a tour once ashore. The food and the service was excellent - 5 star quality restaurant dining daily was awesome. My bed felt amazingly luxurious. The entertainment was great too. A good variety of acts. I think the entertainment in the Wheelhouse bar finished a bit early at night for those of us who were enjoying a dance - particularly on the last night. We were kept well informed of anything relevent. I travelled alone and met some great people from my own state who I will keep in touch with. I would do it again - just need time to forget the seasickness and save some dollars for it. Read Less
Sail Date December 2016
Having read many reviews on the Sun Princess it was obvious that some people loved the ship and the experience and others not so. Being a first time cruiser I joined my wife in Adelaide as she had sailed from Fremantle with her mother and ... Read More
Having read many reviews on the Sun Princess it was obvious that some people loved the ship and the experience and others not so. Being a first time cruiser I joined my wife in Adelaide as she had sailed from Fremantle with her mother and step father. To be honest I couldn't get over the ship and it is in very good condition despite some reviewers saying that it should be scraped which is just absurd. The food on board is very good and you have a variety of healthy choices or you can indulge in the not so healthy if you wish (what the hell you are on holidays!) . To purchase soft drinks, milkshakes, mocktails , thick shakes etc you can buy a card that works out to $7 per day for a unlimited amount which is hardly a ripoff. If you like specialty coffees you can buy another card for $40 that gives you 15 coffees or about $2.80 per cup or mug, again hardly a rip off. So you are not forever forking out money for drinks . All the food is free apart from the specialty outlets which we didn't need to visit as the regular food areas were great. Room service (24 hr) is free. The bathrooms are not large but remember it is a ship not a land based hotel. Having said that the size is quite adequate for one person at a time and it is easy to set the shower temp by adjusting the knob with the degrees on it ( it is not rocket science) The gym or fitness centre is very good and not well patronized as with 2,000 passengers the most I saw in the gym was 5 so the selection of equipment free was excellent.. Movies under the stars was a highlight and very relaxing and different experience. The floor shows are weighted to the older generation and are not "West End" standard but entertaining none the less. The staff are very good and nothing is a problem for them. The only issue we had was the elevators started to play up but they were getting a workout with the more mature passengers. We did have the dreaded virus on the ship and action was taken swiftly to put measures in place that would reduce or cease its effects. It still amazed me to see people waving their hands over the food at the buffet pointing to what they wanted rather than just reading the label and asking for the dish by name. At the end of the day the cruise was very enjoyable and excellent value for money when compared to other holidays of the same standard. We have booked a cruise on the Sun Princess again in July 2017. Read Less
Sail Date December 2016
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