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27 Princess Adelaide Cruise Reviews

Hi, I choose this cruise as I wanted to go to Kangaroo Island and Phillip Island to see the Fairy Penguins, had to fly from Queensland for the cruise. First thing that went wrong was that I was told several times on the phone that I could ... Read More
Hi, I choose this cruise as I wanted to go to Kangaroo Island and Phillip Island to see the Fairy Penguins, had to fly from Queensland for the cruise. First thing that went wrong was that I was told several times on the phone that I could buy a drink package when I got on the cruise, how wrong was that, after being told to go to 3 bars and the service desk finally was told NO they don’t do drink packages on cruises under 7 days. Second thing was that we had to go back to the island in the afternoon to catch out tour to see the Penguins, after checking twice through the day and had been told yes there was a water shuttle at 6 o’clock for us to catch, be there at 5.45 pm, only to get there and be told NO they have cancelled it and there would be no more shuttles going over. As for the entertainment we’ll dont get me started, it was terrible. The food was terrible same old food every night and it was always cold. The fruit was lovely. Our room was lovely, we had a balcony on the 12th floor. I have been on several cruises and this one was the worst, a big let down as I had booked 10 months in advanced and was looking forward to it. I really enjoyed NCL JEWEL, entertainment was fantastic. I travelled with 4 other people and they travelled further then me and fell the same way, very DISAPPOINTED. Read Less
Sail Date January 2020
After nearly twenty cruises with Royal Caribbean / Celebrity, we booked a Panama Canal cruise on Emerald Princess leaving on 29 February 2020. Having never sailed with Princess before, we decided to do a test drive by booking Golden ... Read More
After nearly twenty cruises with Royal Caribbean / Celebrity, we booked a Panama Canal cruise on Emerald Princess leaving on 29 February 2020. Having never sailed with Princess before, we decided to do a test drive by booking Golden Princess for a 5 day cruise departing Adelaide on 25 January, visiting Kangaroo Island, Port Lincoln and Phillip Island before disembarking in Melbourne. Our assessment - Average. I am. hoping for better from Emerald Princess. How did we reach that assessment: Golden Princess will be handed over to P & O Australia in August and it shows. Maintenance levels seem to have dropped - plenty of signs of rust not being attended to was one indication. We stayed in a very unusual stateroom - a Suite on Fiesta Deck (Deck 6) that does not have a balcony - it is one of six Suites created out of un-needed restaurant space or something similar. The room itself was large, with plenty of storage and a great bathroom, but no independent ventilation and an air conditioning system that was not working properly - the thermostat was set at 19 Celsius but the room temperature hovered around 23 Celsius for most of the cruise and on our only sea day hit 26 Celsius. Yes we reported it on Day 1 and No - nothing was done to rectify the issue. We thought that the staff that we dealt with were friendly and helpful and the level of service pretty good (not good enough to overcome the issues raised earlier) It is a bit hard to criticise the cruise line about the call into Kangaroo Island - the residents there had just experienced a serious bushfire, but lets be honest here - if you don't take up an overpriced shore excursion then bad luck - there was no independent transport that we could find and two hours ashore was ninety minutes too long. Phillip Island was also a bit of a disappointment. The icing on the cake for me though - and a warning for everyone concerns the issue of lost property. I (stupidly) left my R M Williams Sports Coat in the wardrobe in the cabin when we disembarked in Melbourne. I realised what I had done two hours later whilst at Melbourne Airport and called the Princess Customer Service number to report the loss - only to be told that I had to do so through their website. I did so immediately and (13 days later) am still waiting for a response to that email - I'd call that poor Customer Service. I followed up with a web chat and then 3 days later with another phone call to be told that company policy was to destroy clothing found on the ship for health reasons. I find this totally unacceptable in my circumstances - a relatively high value item located inside a cabin where the owner can be easily identified AND the owner has contacted within hours reporting the loss and stating that they can arrange for the item to be collected in Melbourne. I think on reflection that AVERAGE is a generous assessment of the cruise. Read Less
Sail Date January 2020
Embarkation at Adelaide was a nightmare. No one available to help with the bags, was expected to move them myself. A bit difficult at 74 with two large suitcases. Wilson security staff kept giving contradictory instructions and seemed well ... Read More
Embarkation at Adelaide was a nightmare. No one available to help with the bags, was expected to move them myself. A bit difficult at 74 with two large suitcases. Wilson security staff kept giving contradictory instructions and seemed well out of their depth. Club class dining not worth the extra money. Tables for two so close together might as well have been a shared table in the main dining area. Entertainment average although too loud for my liking. Food did not seem as fresh and the menu not up to Princess usual standard. Enrichment activities, so called, are just a method for promoting further sales. Bingo and other activities the same as usual. The art section is hidden away on deck 5 which is a bit different to the Sun and Sea Princess Sales people in the watches and makeup shops seemed bored and were not overly helpful. Other crew, cabin steward and wait staff excellent as usual. Why the ship only stayed five hours in Auckland is a puzzle as it only travelled at 10 knots for the next few hours. Could have easily stayed another three hours. Particularly annoying given how close the ship berths to the city. Public rooms tend to be crowded and seating in the main area at a premium. If you want to go to the Princess Theatre or Vista lounge get their at least half an hour before the performance. Could not recommend a suite or club class unless the extra space is important for you. Read Less
Sail Date January 2020
WE chose this cruise as it went from our home port of Adelaide so was an easy decision to make. The ship is getting on and looked tired in places but the cabin and entertainment areas were decorated very nicely. The beds were very ... Read More
WE chose this cruise as it went from our home port of Adelaide so was an easy decision to make. The ship is getting on and looked tired in places but the cabin and entertainment areas were decorated very nicely. The beds were very comfortable and cabin staff were great. We travelled with friends and family so there were 11 of us in total including an 11 year old. We had a table of 8 in traditional dining but the staff accommodated us quite easily when we all wanted to sit together in anytime dining. The food was very good in the dining room and although I do not like the buffets the others in our group enjoyed the food in the casual eateries. The pub lunch was a nice addition with traditional English food. The ports were great and we really had fun with the trips which I booked independently online before the cruise. We didn't get to see the Milford sound due to high seas, which we were all disappointed about, but better to be safe than sorry. Entertainment was great with a mixture of bands to suit all tastes, some quite bars and others with plenty of noise. The nightclub was very nice and there were quiet booths away from the dance floor for chatting and great bar service, over 18's only. The front pool was really nice with saunas and steam rooms and two jacuzzis for adults only, above this was the Sanctuary, an area of plush loungers and bar service with food, which was an additional charge of $20Aus per day but we didn't bother with it. Overall a nice cruise on an older ship. Read Less
Sail Date January 2020
We chose this cruise to visit New Zealand with my Vietnam Veteran mates. The food and service was excellent, the music in most events for the age of the passengers was extremely modern and loud, it did not suit the age of the people ... Read More
We chose this cruise to visit New Zealand with my Vietnam Veteran mates. The food and service was excellent, the music in most events for the age of the passengers was extremely modern and loud, it did not suit the age of the people travelling. The ship is very tired, smelly hallway carpets, leaks and water dripping from ceilings. Parts of furniture falling apart. Destinations changed, departure times altered by hours with minimal notice. Now the good part, staff and food were excellent. Dancing troupe and singers were fantastic. A lot of seat saving by overseas visitors. Will think twice about travelling on this ship again, The ports we called into had very minimal time, it was more like a shopping run. We called into six ports in six days. Queues got longer and longer with minimal gangways. I would travel with the company again , but not this ship. Read Less
Sail Date January 2020
Chose this cruise because of the itinerary & really enjoyed all of the ports of call. Overall very pleased with my experience. Loved New Zealand. We took a few tours and the tour guides were amazing and very knowledgeable about the ... Read More
Chose this cruise because of the itinerary & really enjoyed all of the ports of call. Overall very pleased with my experience. Loved New Zealand. We took a few tours and the tour guides were amazing and very knowledgeable about the areas visited. Experience on- board was very good - a couple of areas were not up to par but it did not detract from my overall enjoyment. I feel that the boutiques could update/change the selection of items that they stock. Staff there were very friendly & attentive. This was first time I had done anytime dining and was pleased with it. Staff was very good. As always the Crown Grill was amazing & I went there for my birthday and had an amazing meal. Staff was wonderful as usual. Overall entertainment was good. Bar/lounge experience was also very good. Staff was very friendly and attentive. I was glad I decided to visit this area if the world on Princess. Read Less
Sail Date January 2020
Good price at the right time. Just happened to stumble on it when searching cruises from Adelaide on my go to website Cruise sale finder. I loved the cruise. Quite an older crowd when we embarked there were a lot of elderly people. During ... Read More
Good price at the right time. Just happened to stumble on it when searching cruises from Adelaide on my go to website Cruise sale finder. I loved the cruise. Quite an older crowd when we embarked there were a lot of elderly people. During the cruise didn't didn't see them much. So more relaxing cruise because there was only a few kids on board. Has its upside if your younger or middle aged. The ship didn't feel crowded most of the time. Always room in the pools and spas. Buffet was never packed. Good hygiene practised in the buffet stewards at the entrance making sure everyone washes there hands.!!! Lovely ship had a lovely cruise. No rough seas always a bonus when travelling Bass straight. The coffee package is good value. Food anytime. The entertainment was very good. Plenty of it. Something for everyone. The dining rooms very very relaxing and food was filling. Read Less
Sail Date November 2019
Do your self a favor and go on a cruise, staff fantastic, food is to die for, entertainment, there is something for everyone to enjoy. Just a perfect relaxing holiday. Our room was very spacious and the bed was so comfy. The ... Read More
Do your self a favor and go on a cruise, staff fantastic, food is to die for, entertainment, there is something for everyone to enjoy. Just a perfect relaxing holiday. Our room was very spacious and the bed was so comfy. The activities are aimed at all ages. Such fun Due to high fire danger we didn't get to Kangaroo island which was understanding but disappointing as we have family there we wanted to catch up with them for lunch that day which was my birthday. It was our first cruise together, just wanted to see how we liked it and we both agree its definatley a relaxing holiday. Just unpack our bags and sit back, relax and enjoy the ride and all on board activities. Also great to join other people for dinner to see their stories and where they come from. Thought the shore excersions didn't tick all our boxes but we found alternate options. Keep up the great work princess. Read Less
Sail Date November 2019
I chose this cruise as it left from my home port and the Pacific Islands were somewhere I really wanted to go and experience. I was given an upgrade to a mini-suite cabin on the Dolphin Deck, Deck 9, located midship forward on the port ... Read More
I chose this cruise as it left from my home port and the Pacific Islands were somewhere I really wanted to go and experience. I was given an upgrade to a mini-suite cabin on the Dolphin Deck, Deck 9, located midship forward on the port side of the ship. It was comfortable and spacious and the bed was very comfortable as well. I had chosen anytime dining but didn't go into the Main Dining Room, so just ate in the Horizon Court buffet, the International Cafe, Prego's Pizzeria and the Trident Grill instead. The food was good and there was a great selection of food which changed daily. The Cruise Director's team were fabulous keeping everyone entertained with the trivia, the activities and the game shows they did. I didn't go into the Princess Theatre to see the production shows as I had seen them during my cruise onboard the same ship in January 2018 when I cruised to New Zealand. There were many live performers and bands, so all music tastes were catered for. My favourites were The Drop party band, Tempo Quattro band and the piano player singer Roel de Vries who played in the Promenade Bar in the evenings. There was a good age range of passengers on board the ship and there was always something for everyone in regards to the performer's, bands, activities. Getting off the ship in port was well organised as disembarkation at each port was from Deck 4. Read Less
Sail Date November 2019
This was our 21st Princess cruise and our second Club Class experience. For the four-day cruise from Adelaide to Melbourne, we booked the window suite F301. Usually, we travel in mini-suites and to have a full suite, although without ... Read More
This was our 21st Princess cruise and our second Club Class experience. For the four-day cruise from Adelaide to Melbourne, we booked the window suite F301. Usually, we travel in mini-suites and to have a full suite, although without a balcony was a nice change. There were many little additions that were included in the suite that are not available in a mini-suite. The extra mini-bar set-up is one. There is also the additional space such as a larger sitting area, a separate shower and bath, with the shower having a proper door instead of the shower curtain. The bed also felt a little larger than the mini-suite bed. There was a back-lit magnifying mirror in the bathroom, additional toiletries in the bathroom such as cotton wool, cotton buds, bath salts and separate shampoo and conditioner. We had breakfast in Crown Grill three mornings out of the four and the service was excellent. Each breakfast was cooked to order as you could tell that everything was made fresh instead of pre-made food. The room attendant 'Laurence' was excellent. He actually made the bed everyday by stripping the bed and remaking it, which is what I like. What was a real disappointment was the service in Club Class dinning room. At every meal, there were mistakes made with our food order. The service was at times very slow and the waiters did not work very efficiently with the head waiter. I'm not sure if this is a problem with the head waiter or the the waiting staff. On our first night, we were served someone else's food. When we brought this to the waiter's attention, they apologised and immediately took it away and served it to another couple. I found the serving staff at club class dining room to be less than 'C Grade' level of competency. The princess theater seats seemed to be all leaning forward and very worn. Our suite had many blown light globes that required replacement which did not happen until the very last evening. There were also water leaks in the corridors. Adelaide as a embarkation port is really poor as it is very difficult to get to from the airport. It seems to be miles away from the city and as such, a really long way from the airport and the city. The two ports that we visited were absolutely fantastic. Kangaroo Island and Port Lincoln were exceptional. We did Princess tour - Kangaroo Island in a Day and absolutely loved it. Although it was a long day in a bus, touring, the wildlife encountered and vistas visited, were an excellent combination. I highly recommend this tour. In Port Lincoln we did a tour with Explore Eyre designed specifically for cruise ships, and it was called - Tasting Eyre. My goodness, I cannot speak highly enough of this tour. It was the absolute highlight of the cruise because of Paul our guide and all the vistas we visited and mostly, the Koalas we saw in the bush. It was almost unreal in its entirety. I will do this tour again and again, if I visit Port Lincoln again. Disembarkation in Melbourne is always great because we live in Melbourne and we can just walk off the ship and take public transport to our home within just over an hour. Also, the disembarkation process in Melbourne is very efficient. Read Less
Sail Date January 2019
We chose this cruise based on several friends were also attending. I get severe sea sickness and always avoided cruises. When we arrived at the port, I was overcome with the size of the ship, and how I would be with another 3000 people. ... Read More
We chose this cruise based on several friends were also attending. I get severe sea sickness and always avoided cruises. When we arrived at the port, I was overcome with the size of the ship, and how I would be with another 3000 people. The staff assisting us at embarkation were friendly, knowledgeable and made us feel welcome. The ship was impressive, so many different areas to meet friends or take some time to yourself. I never felt there were too many people, the ship has an amazing capacity to allow one to find their space to do what ever suits their mood. I met new friends, ate good food, was pampered in the Lotus spa, danced the night away in several bars and had a smile form day 1. Needless to say I wasn't sick. This ship had a little rough weather and I was fine. I'm looking forward our next cruise. Read Less
Sail Date January 2019
This departed from my home town and went over the Australia Day long weekend. We took my parents and it was a lovely opportunity to have some relaxed, quality time with them without the worry of hotels etc. We enjoyed each port and the ... Read More
This departed from my home town and went over the Australia Day long weekend. We took my parents and it was a lovely opportunity to have some relaxed, quality time with them without the worry of hotels etc. We enjoyed each port and the activities on the ship, including the shows. The dining room service was terrific and the choice at the Buffett for breakfast and lunch was good. This is an older, smaller princess ship but in good repair. The gym is amazing! We didn’t do any of the organised tours, just walked around the local area, Kangaroo Island had a small market for Australia Day and Pt Lincoln was hosting the annual Tunarama so there was plenty of entertainment. We took the horse and buggy ride around the Main Street and people watched! There was the opportunity to take a 5 minute helicopter ride for $40 pp from the beach. Read Less
Sail Date January 2019
Not many Cruise Ships had visited Adelaide South Australia before that allowed locals to embark on a journey from your home port without having to take an airline flight to meet the ship. Our journey was a cruise for Family and perhaps ... Read More
Not many Cruise Ships had visited Adelaide South Australia before that allowed locals to embark on a journey from your home port without having to take an airline flight to meet the ship. Our journey was a cruise for Family and perhaps allowing my Grandsons to see another part of the world before they go to back to Primary School and High School as who knows when or where their next cruise will happen. The Golden Princess offered excursions that fitted the schedule as well as time ashore for shopping and general sight seeing. The Entertainment was World Class and every generation enjoyed stage shows, deck activities as well as children activities. The dining aboard can only be described as unbelievable with a variety of Restaurants, Deck Cafe's, International Cafe and Bar with staff that allow you to enjoy fine food, drinks and snacks that suit all ages. The Staterooms are comfortable and clean with stewards that are only to willing to assist day or night. As far as the Golden Princess goes as a ship it had everything you could want for on a relaxing cruise, there are places like the Skywalk Area that if you want to read in the quiet then this is the place to go but at night it is a night club. I could not find one fault that would detract me from saying our cruise was one to remember, well done GOLDEN PRINCESS. Read Less
Sail Date January 2019
This was a once a year opportunity to sail to New Zealand from Adelaide return. The NZ experience is absolutely amazing, however Princess is not living up to its name. The food quality was down, the staff seemed a lot less happy than in ... Read More
This was a once a year opportunity to sail to New Zealand from Adelaide return. The NZ experience is absolutely amazing, however Princess is not living up to its name. The food quality was down, the staff seemed a lot less happy than in the past, entertainment options were so poor (except for one notable exception) and they really have cheapened up the service and options. A lot of the at sea activities are nothing but cross selling opportunities, there is no more happy hour at 3pm or cheaper bottles of wine in Horizon Court at lunchtime. No true deals on particular days in the shops either, no in room streaming of Movies Under the Stars if you are feeling unwell or the weather is less than ideal. The ship ran out of a lot of supplies (basically NO Shiraz available after a few days for dinner). Don't get me wrong, the staff are AMAZING, it is just the parameters they have to operation within are shrinking to the usual "profit before people' paradigm unfortunately. Even one of our party who was vegan was told "we need to do the numbers before we can confirm your request" (for VEGAN food, very basic). Rethinking future holiday options, including already booked cruises, Read Less
Sail Date January 2019
We previously heard that Princess was Highest standard of cruise line; we were very excited to be cruising with them~ We were very disappointed with the poor customer communication, you were made to feel very unimportant and having no ... Read More
We previously heard that Princess was Highest standard of cruise line; we were very excited to be cruising with them~ We were very disappointed with the poor customer communication, you were made to feel very unimportant and having no family pools bopen on a cruise is a disgrace! We were unable to even be given a reason why by the front counter when questioned, just ignored and told that they did not know why? It was really sad seeing all the children dressed in their bathers waiting for pool to open that never did. The food was fantastic and the kitchen do a great job to create the Meals and so efficiently but the waiters and bar staff had no personality or entertaining value. We were just served. The Entertainment around the boat was minimal and often quiet boring However the Comedy show and Dolly Parton show was very entertaining thankfully. Overall we were very disappointed and will be only cruising with other liners Read Less
Sail Date January 2019
I chose this adventure because it sailed from Adelaide which was a huge bonus for us as we didn't have to fly anywhere for departure. The ship was amazing and the extra bonus was having a Balcony that was truly a great move:) The fact ... Read More
I chose this adventure because it sailed from Adelaide which was a huge bonus for us as we didn't have to fly anywhere for departure. The ship was amazing and the extra bonus was having a Balcony that was truly a great move:) The fact that you could just sit outside and enjoy the fresh air made it worth while. The beds where heavenly to sleep on and the amazing food was delicious, the convenience of everything on board was super. I would do it again in a heartbeat xxx. The ease of embarking and disembarking was fantastic, no problems at all great team work by all involved: The Golden princess certainly deserves her name because that she is xxx: Sailing into new ports was truly a magical experience and just being in awe of the way the Captain and his staff manovered this ship around was a force to be reckoned with CLASS: CLASS : CLASS, it was an awesome site; The shore excursion were well planned and well supported, we can't help mother nature at times when we couldn't go ashore but then safety always comes first, did not matter because there was always something to do onboard. all in all i had a fantastic time thank you Golden Princess and crew until we meet again .... Arrivederci xxxxx Read Less
Sail Date March 2018
Where to start. This was my second cruise with Golden Princess the first one being ok. The second one was absolute tedium. The cabin balcony door didn't secure properly and even after telling the room steward nothing was done ... Read More
Where to start. This was my second cruise with Golden Princess the first one being ok. The second one was absolute tedium. The cabin balcony door didn't secure properly and even after telling the room steward nothing was done about it. Despite 14 months passing between the first and second cruise the restaurant menu was the same. There must have also been a budget cut to the entertainment as there was half the amount of live shows. One of the performers who does a Freddie Mercury show was extremely boring and loved to shove the microphone in people's faces despite them being bored and disinterested. I knew there was a reason the front row was empty! Had a peek for his second show and half the theatre was empty! The other musical acts were dull however it was funny to watch the singer of one of the bands try and hit on women every single night. Obviously Princess Cruises haven't caught up with the #metoo movement! Shore excursions were a waste of time and money. Boring and pointless. Most of the people onboard are quite old and it can get pretty nasty watching them fight over seats. I will never sail with them again. Read Less
Sail Date January 2018
The fact that the itinerary was changed was never communicated to us by Princess i found out a week before the cruise because of a post on cruise critic, my travel agent did not inform me of the change either. Embarkation was really smooth ... Read More
The fact that the itinerary was changed was never communicated to us by Princess i found out a week before the cruise because of a post on cruise critic, my travel agent did not inform me of the change either. Embarkation was really smooth with no hold-ups. I was surprised that passengers from forward cabins were allocated to the Canaletto dining room at the rear of the ship which seemed smaller than donatello or maybe it was because we were seated in the middle area not near any windows. Also in this dining room you did not hear any of the P.A. announcements, but on the plus side our waiters were very good. Had an issue with drinks package that was pre-booked as was charged more than the charge on board, but once i raised the issue the extra amount I had paid was refunded to my on board account. Our cabin steward was outstanding and so helpful. Cabin location on Lido deck maybe was not the best choice on a cruise during school holidays as the teen area was on deck 15 and a lot of noise traveled down the stairway that we were near particularly at night, other noise such as movies under the stars was not an issue. The new bed was great we both found it comfortable where usually the bed would not suit both of us, the television was old and when you tried to change channel it either had no sound or was extremely loud, the channel offerings were not very varied and the program guide is on the TV and only for the current day. I was told that the TVs are all going to be replaced when the ship is fitted for the ocean medallion system in March this year.. Unfortunately the forward pool next to the salon was closed/emptied on a few days and the other pools were extremely crowded/noisy. Daytime movies under the stars were impossible to watch due to all the noise. There is still a severe lack of seating near the atrium and international cafe, so sitting down and relaxing with a coffee and listening to the entertainers was not easy. Mostly we ate in the dining room for breakfast and lunch and the service and range was very good. There did not seem to be as many enrichment lectures on this cruise. (had previously cruised to New Zealand from Melbourne) The only area that we had any problems with service was at the guest services desk, and it was all dependent on which staff member served you, Did book shore tours privately as well as through princess, which all ran smoothly. There was a major issue in Auckland when all the passengers wanted to get off so long queue and not very well organised but this was rectified by wellington where they did a better system giving out tickets for the shuttles and disembarking guests in groups. We went to both of the specialty restaurants and they were both well worth the cover charge and the food was perfect in both Sabatinis and the crown grill In places the ship is looking a bit tired and some of the furnishings are looking very worn. Have been on this cruise line before and had looked forward to the happy hour but this no longer happens. Unfortunately they still take up the explorers lounge for most of the day when they have the art auctions. Disembarkation was not too bad and well organised. Read Less
Sail Date January 2018
My husband and I traveled to New Zealand on the Golden Princess for a 17 night cruise from Adelaide in January 2018. We had a comfortable cabin on Deck 8 which had good storage and an adequate bathroom with a small shower. The TV ... Read More
My husband and I traveled to New Zealand on the Golden Princess for a 17 night cruise from Adelaide in January 2018. We had a comfortable cabin on Deck 8 which had good storage and an adequate bathroom with a small shower. The TV reception was never very good, but we didn't come on the cruise to watch TV, so this wasn't a problem. We dined in the Dining room each night, a vast improvement over the Horizon Court buffet which reminded me of a cheap food court in a shopping centre. We did go there for lunch, but always found it hard to get a table and felt some of the food choices were limited. Some of the food looked delicious but unfortunately didn't taste as good as it looked, the butterscotch sauce being a prime example, it was burnt. Our wait staff in the dining room were very friendly and happy to answer any questions we asked. The entertainment was lacking. Apart from Steve Larkins who performed as Freddie Mercury, the other entertainment was ok, but not the amazing performances promised. They felt like someone in America has come up with a concept for all the cruises and the singers and dancers had to perform the shows. Perhaps they need to take into account the areas the cruises are sailing in and make the entertainment more specific to those areas. One show Let Me Entertain You went from old fashioned songs to Britney Spears, Janet Jackson and then tried to get everyone singing Sweet Caroline. Perhaps if the entertainment planners traveled out of America they might find out this song might be popular at American baseball games, but means little to a ship load of Aussies. The ports we visited were lovely. We had calm seas and fine weather. We did do the tour to Hobbiton which we thoroughly enjoyed, and did our own thing at the other ports which worked well. Our main disappointment with the cruise was the lack of atmosphere. We were expecting a fun cruise with lots to do. While the Princess Patter listed daily activities, they seem to be aimed at the older cruisers, which made up about 75% of the people on-board. We felt like we were on a floating retirement village, which was a view shared by others of our age (50's) who we met on board. It felt like the entertainment staff were going through the motions and lacked any enthusiasm. The Cruise Director could never get more than 5 people each night answer to 'where are my party people' when this was asked at the packed Princess Theatre which held several hundred people. In fact the best place on the ship to get a view and some peace and quiet was the Skywalkers Nightclub as no one used it. Would we go on Princess again? It won't be high on our priorities. We will try other cruise lines to compare. We have been on Carnival in the past and had a great time. We just felt we were too young for this cruise. Princess, perhaps your slogan should be changed from "Come Back New' to "Please Come Back!". Read Less
Sail Date January 2018
I'm a first time cruiser but had been interested in going on a cruise for ages, when I found out about this cruise from a friend and it got me excited about having a cruise that will leave from my home port! No plane flights, no hotel ... Read More
I'm a first time cruiser but had been interested in going on a cruise for ages, when I found out about this cruise from a friend and it got me excited about having a cruise that will leave from my home port! No plane flights, no hotel stays interstate, bonus! When I spoke to another friend about it, they were in on it too, so we booked, paid the deposit and bingo, cruise here we come! The ship is beautiful and I instantly fell in love with the Golden Princess but what was there not to love? She was going to be our home for the next 17 nights. The ship is easy for people to find their way around without too much trouble. The crew were wonderful, friendly, courteous, welcoming and they have a great sense of humour. The activities organised by the Cruise Director's Team were varied so that there was something for everyone and if you missed something the first time around because you were busy doing something else on the day, there was opportunity if the activity was a popular one to be repeated later in the cruise. The cabin, A257 on the Aloha Deck has the aft elevators and stairs nearby and the cabin itself has cabins both underneath and up on the upper Lido Deck as well so you're not near the public areas of the ship. Getting to places on the ship from the cabin is easy too. Some places are easier to walk to than others though. For meals it was eating at the Horizon Court Buffet, Prego's Pizzeria or from the Trident Grill on the Lido Deck as I prefer the relaxed atmosphere over the Dining Room. There was always a good selection of food to choose from in the buffet. Didn't have shore excursions planned or booked but did our own thing in the ports we visited in New Zealand. The entertainment onboard in the Princess Theatre or in the Explorers Lounge was some of the best entertainment I've seen, whether it be singing, dancing, karaoke, jugglers, comedians and everything else in between, it was always good. Disembarkation Day is sad when your holiday is over but the Disembarkation process is smooth and you are given all the information you need to know prior to the day, if in doubt, the staff at the Passenger Service Desk will answer your questions. In summary, I would love to repeat the cruise again as I had the best time. I loved it so much, I was thinking of how I could stowaway on the ship, that's how much I loved it. It was my happy place in my ship bubble but all good things must come to an end. I highly recommend the cruise to others though and I hope that you have a wonderful time just like I did. Read Less
Sail Date January 2018
Went with friends but was disappointed with Princess. We left from Adelaide but was made to feel that the Adelaide portion was an add on. We were told on two separate occasions from the desk that the cruise didn't start until ... Read More
Went with friends but was disappointed with Princess. We left from Adelaide but was made to feel that the Adelaide portion was an add on. We were told on two separate occasions from the desk that the cruise didn't start until Melbourne. Really made us feel unwanted. Couldn't book the Ultimate Ship Tour until Melbourne. We had to get off in Melbourne (whether we wanted to or not) and by the time we got back on the Tour was booked out. NOT HAPPY. Had trouble getting the two coffee cards we had booked and prepaid for. Finally given a slip of paper to collect one after arguing and then told they would sort the other one out after Melbourne. Argued with them again and was finally the next day was sent a GIFT! voucher to collect the second one... Big joke as we prepaid more than what it would have cost us on board, then, were sent a gift voucher! Booked one shore excursion with Princess and waited over 30 minutes to be taken ashore for it. The Excursion left 45 minute late. Booked a private one online and it left on time, cost much less than the Princess one and was perfectly run. Read Less
Sail Date January 2018
Because it was leaving from Adelaide and returning to Adelaide that made this cruise very appealing to us, ment we didn't have to fly anywhere before, the timing was great for us and the destinations also were very appealing.The price ... Read More
Because it was leaving from Adelaide and returning to Adelaide that made this cruise very appealing to us, ment we didn't have to fly anywhere before, the timing was great for us and the destinations also were very appealing.The price wasn't restrictive for us and we really didn't know what to expect because it was our first cruising experience, We felt the overall experience was wonderful and will be seriously looking at doing another cruise to a different region in the very near future. We found the staff on all levels friendly and very professional unfortunately some of the passengers didn't show Australia in a very good light, but I guess you get all types on a cruise with so many passengers. We found the shows in the theares wonderful and the movies also very acceptable, the only bad movie was called the Final Portrait it stared geoffrey Rush but as a movie it was terrible. Read Less
Sail Date January 2018
We took our 12 year old grand daughter on this, our 3 rd trip around New Zealand. She had a wonderful time in the kids club and had a very special birthday there and at dinner. We do prefer the smaller ship size with easier access to all ... Read More
We took our 12 year old grand daughter on this, our 3 rd trip around New Zealand. She had a wonderful time in the kids club and had a very special birthday there and at dinner. We do prefer the smaller ship size with easier access to all decks and facilities. The change in itinerary was annoying and the shorter day in Auckland was disappointing especially with the long wait to get off. The first tender port organisation was terrible and our tour group should not have been told to meet on the wharf. We were included in the very long queue, even as Elite, and the bus had to wait for people to come on the next tender. I know of one inexperienced family missed their tour completely as they did not realise the time it would take. The return trip was no better with a very long wait in the sun. The next tender port was much better organised. When disembarking we had great difficulty finding our luggage. There were no signs for each group and ours turned out to be at the far end, past all the groups leaving later. The entertainment and the food was as good as ever on Princess with the waiting staff and room steward doing a great job. Read Less
Sail Date January 2018
We joined Sun Princess in Adelaide for an 11 day cruise around the Western Australian coast to Darwin where we boarded The Ghan for the return trip to Adelaide. Embarkation was quick and hassle free. Within 30 minutes of arriving at the ... Read More
We joined Sun Princess in Adelaide for an 11 day cruise around the Western Australian coast to Darwin where we boarded The Ghan for the return trip to Adelaide. Embarkation was quick and hassle free. Within 30 minutes of arriving at the wharf we were sitting in our stateroom. We were greeted by our Stateroom Steward, Menard, who provided friendly efficient service for the duration of the cruise. The balcony stateroom (Deck 11, A443), was clean and comfortable and provided everything we required for an enjoyable cruise. It was located mid ship and was a short distance from the forward elevators and the laundry. In other reviews we had read about issues that some people reported in regard to Sun Princess. Throughout the cruise we were glad to find that we had no problems with; elevators being out of order, nasty smells in corridors, blocked toilets or problems with air conditioning. The rain didn't leak in and we didn't notice any more rust than we have seen on other ships. The customer service crew provided friendly service which certainly helped make the cruise enjoyable. We ate in the Dining Room, grill and at the buffet and enjoyed the food at these locations. We didn't find a need to try the specialty restaurants but did notice that on most nights these places were almost deserted. At 61 years of age I wouldn't class my self as a young passenger but I was certainly younger than most of my fellow passengers. I have been on a number of cruises with a few different cruise lines and this was by far the oldest group of passengers I have encountered. While this didn't affect our enjoyment it did mean that most venues were deserted early in the evening. My wife and I found the entertainment to be a bit boring. Nothing wrong with the standard of entertainer but it was mainly the same people playing the same thing, at the same time of day at most of the bars and public areas. We found the staff at the Horizons Bar by the pool to offer exceptional service. Not only were they good with the bar service but they kept us entertained with their many tricks, puzzles and personalities. We didn't bother with any of the pre-booked port tours because we wanted to do our own thing in the ports that we visited. This worked out well for us and was certainly cheaper. We were unable to dock in Broome due to issues with the tides. This was disappointing but we accept that this type of thing happens so we made the most of another day at sea. We found that the Sun Princess handled some slightly rough weather in the Great Australian Bight well and we had no problems with sea sickness or getting around the ship. We arrived in Darwin refreshed and ready for our train ride home. We would certainly sail with Princess Cruises again and would welcome the chance to cruise on the Sun Princess again should she be the ship that was available. Read Less
Sail Date March 2017
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