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21 P&O Australia Adelaide Cruise Reviews

It was somewhere I wanted to go. I wish to thank DR Google from the Waterfront Resteraunt, who looked after my allergies, and made sure I had wonderful meals. I thank you so much you really took care of me and was a lovely friendly person ... Read More
It was somewhere I wanted to go. I wish to thank DR Google from the Waterfront Resteraunt, who looked after my allergies, and made sure I had wonderful meals. I thank you so much you really took care of me and was a lovely friendly person who made me feel relaxed about being allergic. Unfortunately, my friend was put out about my kind caring treatment and I was unable to thank you personally, and give you a good tip. So sorry about that, I felt so bad. Because you were wonderful and I never had any symptoms on board, it was great not to worry about the food myself, I am so grateful. I hope you get to read this, you said say you are Marlon Brando as a joke. Very nice and kind Dr Google I thank you from the bottom of my heart. You made my cruise much easier and enjoyable. :-) 9198 Overall the whole Cruise was fun and exciting. To find places on decks was easy due to information at the lifts. The rooms were lovely with the large balcony. Had an awesome view of the sea. The cabins were looked after very well, staff attending were wonderful and helpful. All food on board was really tasty. The food staff were excellent and caring to my allergy needs. Gatsby party was fun away to sea party was fun and the white party was fun, but what I liked most was the Blue Room where they played Jazz every night. Great musicians, loved the saxophonists playing, really really great to see and hear. The best thing about the whole Cruise was being at sea, loved it. The crew made the trip really easy and relaxing. Thank you P&O I will definitely be looking forward to my next Cruise. Read Less
Sail Date March 2019
Did the 3 night food and wine cruise with friends on the Pacific Eden to/from Adelaide for the 3rd time in 3 years. As we had found previously, it was a pleasant way to spend a long weekend. The ship is showing its age in parts but is ... Read More
Did the 3 night food and wine cruise with friends on the Pacific Eden to/from Adelaide for the 3rd time in 3 years. As we had found previously, it was a pleasant way to spend a long weekend. The ship is showing its age in parts but is still serviceable. Like the fact that the ship has a Promenade deck that allows you to do a complete circuit of the ship. The entertainment was excellent, with the Australian Cruise Director having a good sense of humour and having having a good team. Loved our lunch in Salt (extra charge but well worth it). Angelos (Italian restaurant) and Dragon Lady (Pan Asian), which are both free, seem to have got better since our last venture on this ship. Didn’t use the Pantry but found the food in Waterfront was fine. The beer and cheese tasting, along with the food and wine pairing sessions were well run. Read Less
Sail Date March 2019
So embarrassed to have talked up and sell cruising to good friends of mine as a fun, exciting and wonderful way to holiday and party with your mates. I have never complained or posted negative reviews in my life. Let me start with a ... Read More
So embarrassed to have talked up and sell cruising to good friends of mine as a fun, exciting and wonderful way to holiday and party with your mates. I have never complained or posted negative reviews in my life. Let me start with a positive, the age of P&O Eden is approx 27 years old, the have done a fabulous job in decorating and fitting out. All the public areas at just gorgeous for her age. Our balcony rooms 9132 and 9135 were again for the age very well appointed, clean didn’t smell and not issues with noise from below or above facilities. That’s where the positive compliments end sorry to say. P&O have not only let themselves down The company name but also to those that save their hard earned money to take time off work to enjoy a well deserved break. P&O you may have sold this ship!!! But you haven’t sold your name!!! Now this cruise was advertised as a FOOD & WINE cruise. They apparently ran out of bubbles at every bar in the ship in the first 12 hours of the cruise. (I say apparently because as you will read at the end of my post we were able to get hold of it) You were lucky to be able to buy it by the glass, but if you were with friends, several bars needed to be approached to buy 2 glasses. There was no wine list as they only OFFERD 2 whites and 2 reds, they ran out of white Chardonnay and the remanding 2 whites were cheap $8 bottles you could buy from BWS that they sold for $35.00. With so little to choose from we decided we would enjoy some REDS on our food and wine cruise!!!! But there were once again only 2 reds available either by the glass or bottle, both cheap and blends. No full bodied reds or whites. No extensive wine list as you would expect on any food and wine event. The only cheese in site was paper thin pre sliced sandwich cheese and sandwich ham. No platter options For those that wouldn’t know any better, your fair entitlement for fine dinning included in your fair was not obtainable on this ship as advertised. Never in my experience of cruising over a dozen cruise have I ever been denied this opportunity. We were on the ship in the first hour of boarding and could not even book in. All cruise experiences I have had. You are entitled every night, either in two choice of bookings. 6:30 or 8:30 and or anytime dinning which is achieved by taking a buzzer, having some pre dinner drinks and waiting approximately 15-20 min for a table. The only option left to us was up at the pantry, which let me tell you was a repeat of Very limited options that didn’t change for both lunch and dinner. Mainly consisting of Asian and Indian, some chicken and if there was roast, it was like leather boots. Very lacking in choices, no bakery options, no cookies, muffins and all the lovely things you would expect of a buffet on a cruise, Salad options were also very limited. There was no 24 hour fair included food facilities past 9pm So your late night after club munchies were limited to 1 outlet and you had to pay for it. Pizza $9 hot dogs $5 and so on. NEVER EVER have we had to pay for pizza let alone the midnight munchie option. For an industry that is fast growing to be at the top of the holiday industry and trying to gain more and more interest in Adelaide waters. P&O you have not only disgraced you own name. But for those that have never cruised before, burst a bubble of how beautiful cruising really is. I did make a formal complaint on the ship and was met with the supervising manager of baring. Who was lovely enough and as a peace offering booked us immediately into the fine dining we were never able to seem to obtain a normally entitled seat in AND magically a bottle of champagne appears with also anothe 3 options of another 2 brands of choice. In which I also bought another of this apparently very rare bottles that no one seemed to be able to even get a glass on the entire ship. Which brings me to the conclusion. No bubbles, no decent white, no decent reds and also running low on some ciders and beers. That they were pushing to sell cocktails or spirits both in some cases twice the price and not only myself but the girls I was with all felt they were watered down. You may be a budget cruise line and offer to the market a slightly less fare for cruising. But this does not mean you can just advertise and not deliver. I felt so very bad for you staff that coped it from so many disgruntled passengers. Real shame Us girls made our own fun and did our best to enjoy what we could. Read Less
Sail Date February 2019
We took this short, 4 day local cruise because my husband has recently become disabled and wheelchair dependent, and we both wanted to see how we would manage by ourselves on a cruising holiday with his disabilities. We were in one of only ... Read More
We took this short, 4 day local cruise because my husband has recently become disabled and wheelchair dependent, and we both wanted to see how we would manage by ourselves on a cruising holiday with his disabilities. We were in one of only 2 wheelchair accessible cabins. Sadly, they were obviously included as an afterthought because they were both located on deck 4, at the very front of the ship (so the ride through rough weather wasn't at all pleasant) but we didnt have any choice. Ideally, these cabins should have been positioned near the elevators to allow easier access for people with disabilities. The cabin had tiny port hole windows - they had paint all over them and were so filthy it was hard to see anything through them. However, the cabin itself was very spacious so as to accommodate our wheelchair and other equipment, although the layout was not at all wheelchair friendly. It was almost impossible for my husband to get into bed because his wheelchair couldn't be positioned along side the bed, necessitating the need for me to push, pull and roll my husband into position from the foot of the bed and he isn't a small man! The corridor leading from the elevators to our cabin was very long and narrow and quite often the cabin stewards and cleaners would block the passage with their cleaning equipment making it all but impossible to manoevre the wheelchair through the obstacle course. The elevators, we found, were extremely tiny and my husbands wheelchair only just squeezed in sideways, with me and maybe one other person being able to get inside at the same time. In regards to restaurants it is essential to make reservations the immediately upon embarkation otherwise it is highly likely you will be eating in "The Pantry" for the entire cruise. This is located on the Lido Deck and replaces the traditional buffet however the food is average food court fare, akin to what you would find in your local shopping centre, and is only open at set times, unlike other cruise line buffets which are pretty much open most of the time. There are 3 other "free" restaurants on board - Angelo's (offers tiny portions of mediocre Italian cuisine - you can upgrade to "nicer" food for a fee), The Waterfront (A La Carte dining; tiny portions; we paid a fee and upgraded our main course to steak - disgusting, fatty and gristly - I cook better steaks than that - so it was very disappointing to pay extra for poor quality steak) and finally, Dragon Lady Asian cuisine. This place was wonderful. We ate here on the 3rd night and were fully prepared for another disappointing dining experience, but we were pleasantly surprised as the food and service was wonderful with good portion sizes. There are also 3 places to eat where guests must pay extra - Salt Grill by Luke Mangan (we didn't dine here but we were told that the food is delicious), The Chefs Table (again we didnt dine here) and on the Lido Deck by the pool the is "The Grill". Here guests can purchase hot dogs, chips, pies, burgers etc. We had a pizza late one night and hot dogs during the day after the pantry had closed for lunch. Both were just okay (nothing to write home about), but on previous cruises with other cruise lines, these items were always included in the cruise fare and not an additional fee, so I felt that this was a bit of a rip off. The actual ship as a whole was just average; the crew and staff, although pleasant and friendly towards the guests, all seemed unhappy and bored. There weren't enough staff around to keep on top of the cleaning and it was all too common in the pool and deck areas to see filthy tables, dirty dishes and food and drink spillages left unattended to, and not a bin in sight. The whirlpool spas were at a pleasant temperature but the spa jets weren't operating and they had disintegrated in places. In all, I would say our short get away was okay, but the ship lacked atmosphere, fun and excitement. The live musicians were pretty terrible, out of tune and off key, and the whole ship seemed tired, worn and lackluster. I understand that this ship has been sold and would be making its final voyage for P&O in a few weeks which would explained why it was like it was... Read Less
Sail Date February 2019
I was very excited for the cruise and have heard many good things from family members whom have all been on cruises before (with different companies). However, there are a few things the Pacific Eden can improve on, things I expected to be ... Read More
I was very excited for the cruise and have heard many good things from family members whom have all been on cruises before (with different companies). However, there are a few things the Pacific Eden can improve on, things I expected to be done properly. Our room was very clean and neat but the towels were old and felt like sandpaper, some staysoft wouldn't hurt and new towels would've been nice. The toilet didn't have any toilet spray, which is weird because it's not really something you think of packing when going on a cruise, it should be supplied. The little shop didnt have aftersun or chewies (chewing gum), also dissapointing because those 2 things are quite important on a holiday but unfortunately people forget theirs at home alot. The pools and Jacuzzis were all cold and not heated. This was very dissapointing, barely any adults were swimming due to this. We like warmer water! Dinner wasn't supplied after 9-10pm, what about us midnight snackers? I suggest some vending machines in the hallways. Finally, on our last night we were expected to leave our luggage at our doors to be collected for departure the next day, this had to be done by 8pm, I cannot explain how annoying this was, we had to keep aside our sleepwear, toothbrushes etc and the next day's clothing, then somehow had to stuff it all in our hand luggage (backpacks and purses) when departing. Why can't we keep our luggage until the next morning? Other than those few things, everything was clean and tidy, we enjoyed the entertainment alot! I suggest improving the things mentioned above, then I'd definitely give you a 5 star rating. Thanks! Read Less
Sail Date February 2019
Ideal sailing from Adelaide for our family group of 7. 2- 65+. 2 - 88+. 2 - 57+ and 1 - 35. Have sailed on Eden twice before and really like her. Embarkation was very smooth and we were in our cabins by 11.45 and having lunch at ... Read More
Ideal sailing from Adelaide for our family group of 7. 2- 65+. 2 - 88+. 2 - 57+ and 1 - 35. Have sailed on Eden twice before and really like her. Embarkation was very smooth and we were in our cabins by 11.45 and having lunch at Waterfront by 12. We had treated ourselves to a suite and loved it. Good space, very comfy bed and a very large balcony with table and 4 chairs as well as 2 sun lounges. However major problem with air conditioning and the spa bath which took too long to fix. In the end we were compensated with cash. Found the reception staff to be less than apologetic and they failed to keep us updated with repair progress. Nevertheless putting that outside we sampled all the included food venues. Dragon Lady and Angelos couldn’t be faulted. Waterfront also was more than adequate. The Pantry continues to improve. Loved the fresh prawns for lunch. The whole pantry concept is one I approve of. Have found the food has improved from our first cruise. The servings are more than enough and mostly the temperature of the food was good. Great show in Marquis Lounge which had people dancing and singing in the aisles. Crew worked hard and were wonderful with my 92 yr old mum. Disembarkation was a shamozzle with long queues. Tricky with wheelchair. Will we cruise again on Eden? Absolutely. She is a ship that looks and feels like a ship should. Read Less
Sail Date February 2018
I have just returned from a short cruise on the Pacific Eden. I was impressed with the cabin, the most comfortable bed. Our cabin stewards were wonderful, nothing was too much trouble. There were so many on board activities, you ... Read More
I have just returned from a short cruise on the Pacific Eden. I was impressed with the cabin, the most comfortable bed. Our cabin stewards were wonderful, nothing was too much trouble. There were so many on board activities, you could be busy doing everything or busy doing nothing, I loved the adults only pool and deck. Angelo's was our favourite dining experience, the Pantry offered a wide selection of dishes. The only complaint I have is that some of the bar/coffee lounge service staff were more interested in chatting amongst themselves than giving service. The barman in the Pantry may be mute as I went to the bar 3 times and he did not speak once. We needed wheelchair assistance off the ship and the staff were wonderful, taking us all the way to a taxi and another young man took our cases for us. Booking was easy ad every request that I made was met. This was my "tester" cruise and I am hoping to go again on a longer trip. Read Less
Sail Date February 2018
Went on this cruise because it left from outer harbor. Ive been on 20 cruises in as many years- all Australian based. After cruising on the Jewel with 7 family members, I was more than disappointed in everyway with the ship and was ... Read More
Went on this cruise because it left from outer harbor. Ive been on 20 cruises in as many years- all Australian based. After cruising on the Jewel with 7 family members, I was more than disappointed in everyway with the ship and was reluctant to cruise ever again- BUT I was already booked on Pacific Eden with some 1st time cruisers, and I'm so thankful I didn't cancel as it was a trip to remember.. As soon as we stepped on board the friendly smiling faces of the crew were there to greet you. Everything ran in ship shape order. It continued through out the cruise. Staff always smiling and ready to help if needed. The maître de was tops and his staff happy and willing to assist. Needless to say the food was fantastic- every day. The entertainment was tops best I've seen. Willie Lee the cruise director gets a special mention as an outstanding 'entertainer' Very very funny- the Dawn will miss him for sure. Read Less
Sail Date February 2018
We have cruised fairly extensively but we chose this cruise because a family member we wanted to take didn't have a passport and hadn't cruised before. Expectations were not high but we were very impressed by the ships layout, ... Read More
We have cruised fairly extensively but we chose this cruise because a family member we wanted to take didn't have a passport and hadn't cruised before. Expectations were not high but we were very impressed by the ships layout, bars, public rooms and condition for her age. P&O got embarkation and disembarkation right, quick efficient and friendly. Cabin 9182 was well maintained and plenty of hanging space but the converted sofa-bed for the third occupant was restricted, very hard, and not very suitable for a 6ft plus body. Dining was where it all fell down. First and major problem is the way the Pantry is furnished, the high stools and low coffee type tables just don't fit the athleticism and body type of the cruisers the line attracts. Why??????? The service style may work with different layouts but it doesn't work the way it is and serving staff don't listen to requests for smaller serve portions. Add to this everything is served on stone called plates so that by the time you do find somewhere to eat the meal is cold, greasy and unappetising. Pity because some of it left the servery quite tasty. The Waterfront main dining room has a nice ambience once you can get past the entry procedure. Why are people queuing to get in when the restaurant is virtually empty? When you do get seated the service is just fair and the food OK but uninspiring. If you want a steak expect an extra charge on your bill, and a Surf and Turf is an extra $25. Angelo's specialty restaurant is an insult to real Italian cuisine. To much TV chef platting concern and not enough food, and what there is is tasteless. Dragon Lady was pretty good, service, ambience and food above anything else aboard. Didn't try Salt after noting that after paying the extra cover charge there were still many items on the menu which had an extra charge. How can P&O justify charging for hamburgers and pizza at the grill or ice cream on the pool deck? And of course a decent cup of coffee is always at an extra charge. Entertainment was well produced but the production shows didn't seem to match the audience type aboard. The live music around the ship was good. We enjoy Trivia and Daisy does it well with a nice injection of humour and fun. One of the things that was the invisibility of senior officers. Don't they like mingling with the crowd, or are they afraid of getting feedback. Whatever the reason there seems to be a lack of enthusiasm among the crew and that generally reflects management style. One thing this trip proved to me is that P&O Australia is just not competitive on either style or price. It is not cheap and when youi add the extra out of pocket charges and the little things you don't get the total cruise cost comes out around the same price as a much more upmarket cruise line. Read Less
Sail Date April 2017
I booked just over a week from departure and got an exceptionally good price and we had a great mini break. Our inside cabin was clean and the bed was comfortable. We ate in the Waterfront, Angelo's and Dragon Lady. The food ... Read More
I booked just over a week from departure and got an exceptionally good price and we had a great mini break. Our inside cabin was clean and the bed was comfortable. We ate in the Waterfront, Angelo's and Dragon Lady. The food was reasonable, but it wasn't always hot enough and the portions were small. P & O know how to entertain. The White party and Gatsby night were both great fun. The musicians onboard this ship were exceptionally good, some of the best bands, singers and dancers I have ever experienced on a cruise ship. There was plenty to do during the day. The food lectures were interesting and informative and the martini masters was enjoyable. We bought a couples pass to the spa which cost us $99aud We felt it was good value for money. It was rarely busy and we enjoyed using the sauna and steam room. In summary we would definitely cruise with P & O again. Read Less
Sail Date March 2017
I have been trying for years to get a good friend of mine to come on a cruise, my husband and I have done over 17 cruises with a lot of cruise lines. I had not done a P&O cruise for a long time, but loved the fact it cruised out of ... Read More
I have been trying for years to get a good friend of mine to come on a cruise, my husband and I have done over 17 cruises with a lot of cruise lines. I had not done a P&O cruise for a long time, but loved the fact it cruised out of our home state Adelaide a cruise to nowhere, the weather was perfect, the entertainment on board was fantastic, our beds were the most comfortable on any cruise line I have been on. Sure she has some rust in the bathroom, and the windows, we had an oceanview, but our cabin steward came and explained everything and what was on, we booked our restaurants for the 3 nights, I really liked the decor on the ship, loved the blue room, along with the entertainment, jazz band the lady had a really smooth silky voice. The food in the pantry was o.k. you are never going to get 100% of everything, but this ship is lovely, enjoyed being on a smaller ship, staff amazing and entertainment great, would I go P&O again yes, as was pleasantly surprised. Read Less
Sail Date March 2017
This was our first cruise we wanted to do a short cruise to see if we both liked cruising. To be honest are reading some of the reviews from last year we were both concerned as some of the reviews were not very good. However our ... Read More
This was our first cruise we wanted to do a short cruise to see if we both liked cruising. To be honest are reading some of the reviews from last year we were both concerned as some of the reviews were not very good. However our experience was good and we had a great cruise, the food, service, entertainment was great. Lots of variety of entertainment, bars to enjoy the various singers etc. Our cabin was clean, and our bed very comfortable, we had Jaime looking after us and he was great and looked after any requests we may have had. We did not have a fridge initially in our cabin, however with Jaimes and the reception desk help we had once delivered to our room on our first night of the cruise We dined at most of the restaurants onboard and they were all good. We did a short cruise to Pt Lincoln and enjoyed the cruise very much we did not do any tours and we met family there. Now looking at booking a future cruise. The Pacific Eden both my husband and I would recommend cruising with this ship. And would consider another cruise on the Pacific Eden as well. Read Less
Sail Date March 2017
This was our first cruise ever, and with the previous negative feedback we nearly cancelled, so glad we didn't ! Embankment was very smooth, you had your booked in time and the rest is history, very easy. The ship was not a ... Read More
This was our first cruise ever, and with the previous negative feedback we nearly cancelled, so glad we didn't ! Embankment was very smooth, you had your booked in time and the rest is history, very easy. The ship was not a massive floating palace but a smaller boutique ship with all amenities, very clean and modern in the refurbished areas. The cabin ,States room with window) was very clean, ( these cabins look like they have had a partial make over) the bath room had a full bath and shower , vanity and toilet, and bedding,could not fault it. The room was serviced by twice a day by the allocated service crew who looked after us perfectly for the duration, this pair of workers male/ female were so kind and helpful , we loved them, I believe the wages these people earn on the boats are not that great and we did not hesitate tipping these people for their hospitality. The food area ( Pantry", this is a food safe area with staff serving, replacing a smorgasbord) there is plenty of different food outlets to satisfy your hunger, excellent. The restaurants are a great change to the Pantry, but found the food a little cold, due to transporting from the galley, but great to relax on Italian, Asian, Australian food etc with a nice bottle of wine., these restaurants are included in your fare except for the Salt Grill which has and additional fee. The bars and bands are great to relax with, floor shows and bingo were spot on,the casino is a good place if you understand the gambling tables systems and plenty of pokies, the idea of the cashless system was easy and traceable, pools, spars and outdoor relaxation are so good and clean, with waiters in abundance. The gym is well appointed with all the equipment you want, i never had trouble getting a unit. The boat does not go into stop over ports, it anchors off shore and transport to the destinations is via Tenders (taxi boats) if you don,t mind a little rock an roll these are fun little boats, the private land tours can be expensive, please check, but its always good to get on land and stretch your legs, if only for the local domain. Overall a great trip, and easy to disembark with plenty of help and support. As I said earlier the negative posts are a deterrent for us people trying cruising for the first time, maybe people who want to pay rockbottem price and expect penthouse surrounds, and people who wash down caviar with champagne served by their servants really find some other form of travel to suit there needs and record their negativity there, this was a reasonably priced family cruise full of fun and enjoyable, but so easily it could had been cancelled by negative feedback. Read Less
Sail Date April 2016
Embarking from Adelaide and travelling to Freemantle WA. Fabulous that so many ships are now coming to Adelaide and sailing our waters. I am now able to book cruises that actually fit into my holidays. About the Cruise - positives, the ... Read More
Embarking from Adelaide and travelling to Freemantle WA. Fabulous that so many ships are now coming to Adelaide and sailing our waters. I am now able to book cruises that actually fit into my holidays. About the Cruise - positives, the cabin was a decent size and well appointed. Overall the food was very good although became quite crowded in the Pantry and long lines waiting for entry to waterfront. I thought The Orient Rest. and Angelos were both very good. Luke's Salt restaurant was fabulous and if we had gone earlier in the cruise would most certainly have booked in again. Entertainment was also very good especially the singers and musicians in the different bars in the day and night. Gym facilities were also excellent. The not so positives:- Paying for water in our cabins - really think at least 1 bottle a day should be supplied. Coffee in all the restaurants was awful. Of course if we paid in the available venues that coffee was excellent. The tea selection was very good. I enjoyed going to the Stretch Classes although they could have been a little longer and one evening the instructor did not turn up - much to the dismay of several people who were waiting. At times information given is incorrect. Tried several times at reception and different bars to book into the Coctail Making Class at the Mix Bar. By the time we eventually found the form the session we had wanted was booked out. We still booked into another session and was very well done and the coctails were great. Whilst the pool was closed for several days due to the waves (I know that is out of your control) however there were 2 Spas and at all times there were multiple children in them. Could not one of these be for adults only. Read Less
Sail Date April 2016
Fantastic fun filled girls weekend away..... Thank you Pacific Eden you put on a great Adelaide comedy 3 night cruise. Gosh, where to start, embarking couldn't of been any easier our luggage was taken before we boarded the ship then ... Read More
Fantastic fun filled girls weekend away..... Thank you Pacific Eden you put on a great Adelaide comedy 3 night cruise. Gosh, where to start, embarking couldn't of been any easier our luggage was taken before we boarded the ship then delivered to our rooms. We were upgraded to an ocean view rooms (big thumbs up). Rooms were spotless and smelt clean. Between the 5 of us we were given $125 in credit and 2 soft drink packages straight off the bat that was a great start to the weekend. So the drinking began in the Ocean bar where we met some great friendly staff that looked after us throughout the trip and even appreciated our sense of humour. So a massive thank you to Lanoan and Marie Joy in the Ocean bar and Margaret in the Mix @ Casino bar These guys made our girls weekend the best yet. The entertainment was some of the funniest comedians I have seen in a long time. Two in particular was Jarred Fell and Mr Bingo!. Jarred, Thankyou I haven't had a good belly hurting laugh like that in a while fantastic! Mr Bingo, I have never been a fan of bingo but if every bingo could have their very own Mr Bingo I would go to them all! Oh yes and we won the jackpot so yay for bingo!!!! The food was great we mainly ate at the Pantry so much to choose from and all was very tasty and such friendly and helpful staff. The Passenger Stewards on deck 4 were hard working, friendly and so helpful. So I would recommend to anyone thinking about a weekend away jump on board the Pacific Eden great value, great food, friendly helpful and entertaining staff you would love it as the 5 of us did. We will be back!!!! Read Less
Sail Date April 2016
This is not the first cruise I have been on, have previously been on P&O Pacific Dawn. This was a food and wine cruise. To be honest the rooms were ok, bathroom was smelly and damp. The was a lot of noise from the staff areas above ... Read More
This is not the first cruise I have been on, have previously been on P&O Pacific Dawn. This was a food and wine cruise. To be honest the rooms were ok, bathroom was smelly and damp. The was a lot of noise from the staff areas above moving furniture around at 4-6am. This was some sort of storage area above the room. I like the idea of The Pantry, but the food was well below the standard we were expecting. It was bland, overcooked, the food in Waterfront Restaurant was no better, terrible to be honest. We also managed to get a table in Dragon Lady and again thought we would get better food but were sorely disappointed. The food was inedible and 3 dishes were sent back. A few of the staff on board were happy and helpful but overall we found the crew to be very bored, rude and unhelpful. It was like they REALLY hated their job and you were a big inconvenience to them. They really did not want to be on that boat doing that job it was plainly clear. Seemed like a lot of staff were in training, just didn’t have a clue. Some were quite rude too. Overheard some other conversations and this was the feeling for most people, food was terrible and staff rude and not trained. Read Less
Sail Date March 2016
I was worried about going on the Pacific Eden after reading some bad reviews, but I loved it. Our cabin was large comfortable and very clean. The ships decor was lovely and very stylish. Loved the entertainment and the food was good. ... Read More
I was worried about going on the Pacific Eden after reading some bad reviews, but I loved it. Our cabin was large comfortable and very clean. The ships decor was lovely and very stylish. Loved the entertainment and the food was good. We ate in the pantry , waterfront restaurant and Angelo's Italian restaurant and never had anything that we didn't like. We had breakfast in our room one morning and it was delivered on time and hot, so no complaints. Overall we had a wonderful time and came away feeling happy and relaxed. Even though it was only 3 nights we did a lot and it felt like we had had a proper holiday away. love that the cruise left from Adelaide.That's where we live so no flights and hotels to worry about. Will definatly think of sailing on the Pacific Eden again. Read Less
Sail Date March 2016
Like many others have mentioned I was worried leading up to our cruise after reading the negative reviews. We are loyal Princess cruises and this was our first P&O Australia cruise. I decided to go with a positive, go with the flow ... Read More
Like many others have mentioned I was worried leading up to our cruise after reading the negative reviews. We are loyal Princess cruises and this was our first P&O Australia cruise. I decided to go with a positive, go with the flow attitude ... after all a day on a cruise ship has to better than a day in the office. I loved every minute of our cruise and want to thank P&O for allowing Adelaide passengers to embark and disembark in our home port! Checkin was painless and fast. Loads of volunteers to point you in the right direction and then plenty of P&O staff to check you in fast. We dropped our bags at the cabin, met our cabin steward (both were excellent and friendly) and then headed straight down to book the speciality restaurants. This was a full sailing. On the walk to the monkey bar, I keep taking photos and commenting on how beautiful the ship was. There were loads of different bars each with its own theme and all newly renovated. Loads of comfy chairs in all the bars to suit any size group. Lots of natural light with large windows. We managed to get a table for 4 at Angelos & Salt but couldn't get into Dragon Lady. There were lots of people lining up to register for the various food and wine events and am sure most would have been a sell out. From here we headed up to the pool to grab some lunch. We walked through the pantry and I am a fan! We found a spot by the pool, again beautiful decor and did a bit of people watching, everyone seemed happy, as we waited for our hamburgers to be made at The Grill. Burgers were great ($3 each) and I was happy to see Carona beer available. Muster was painless and out on the open deck. Then it was off to Oasis Pool (adults only area) for sail away. Loved this area and spent a lot of time here. Beautiful thick padded lounges, large cushions, private cabanas, relaxing/chill out music, no problems getting towels, a bar and also walk around bar tenders. From here you can watch the ships wake and also kids on "the edge" . I'd like to thank the captain also for giving us such a smooth and scenic sailing. At night were were close to the Adelaide coast line so you could see lights the whole time and then during the days we were up and down the Yorke Peninsular with great views of land on either side of the ship all day and always changing. It was really nice to track backwards and forward along Kangaroo Island coast line. Bring banoculars! There were loads of activities on all day and night and the ship never felt crowded. We attended one cooking demo which was very good, walked past trivia which was packed, played a bit of tennis (the court is now a volleyball court, but we could still hit over the net) this was a bunus for cruising from homeport we could bring our racquets. Attended one show, went to bianco party which was well attended, walked the open decks and spent loads of time at The Oasis Pool. No complaints at all about our cabin, outside deck 5. Large, loads of hangers and draw space, big picture window and normal bathroom (shower over bath). No fridge but no big deal for a 3 night cruise. Dining - we ate at Angelos the first night. Georgous looking restaurant, beautifully renovated. Food was all good, no problems with service. (No cover charge) Salt was an absolute highlight for our entire party of four. Great service, nice restaurant, never felt rushed, waitress happy to chat and seem proud to be working there. She was very helpful with suggestions on food and explaining the menu. Large wine list and Salt felt private and quiet with a door at the enterance to stop outside noise. Would highly recommend. Waterfront restaurant was dinner on our last night. We went down at 7pm to get a buzzer for 8pm and it worked perfect. Not sure on why people complain about getting a buzzer. Went to a pre dinner show and then chilled at a bar listening to a guitar player. We were buzzed at 8.01pm and when we arrived we were shown straight to a table of four. Not made to share with strangers which was nice. Food was all good and hot, plenty of options including steak, another newly renovated restaurant with modern decor and various size tables and plenty of tables by the windows. Pantry - ate here twice. No complaints from me. Maximum I ever saw in a line was 5-6 people and always moved fast. Loved the concept of staff serving you. I didn't find serving sizes small, loved the idea of sandwhich and salad bars. I've read complaints about lack of seating at the pantry. I never saw this and we would take out meals out the back and sit in Oasis Pool area. All in all I had a great time and I would cruise on Pacific Eden again. I'm looking forward to welcoming her back to Adelaide in 2017. Read Less
Sail Date March 2016
Like other reviewers, I was a bit concerned about the negative reviews that the Eden had received. We had previously been on 2 P&O cruises, one out of Sydney and one out of Freemantle - on slightly larger ships (the Dawn and the Sun). ... Read More
Like other reviewers, I was a bit concerned about the negative reviews that the Eden had received. We had previously been on 2 P&O cruises, one out of Sydney and one out of Freemantle - on slightly larger ships (the Dawn and the Sun). However, we were pleasantly surprised by the Eden. It has been refurbished (yes it's an old ship - but like many of us over the age of 50 - there's still plenty of go left in us!!) The refurbishment is fabulous - fresh and colourful. In detail - took the train to Outer Harbour and checking in and boarding was easy. Cabin was fine - no horror toilet or shower issues (in fact the shower was great). I wouldn't have an interior cabin again (no daylight is very disorientating in the mornings when you wake up thinking it's the middle of the night). We arrived to find two single beds - no dramas, our cabin steward changed it around for us. Plenty of coat-hangers (I always take spares but didn't need them). Bit light on with toiletries - shower gel, shampoo and conditioner, but no shower caps or body lotion. Hairdryer took a bit of finding - in bottom drawer in main room. Beware the bathrobe - if you take it out of the wrapper it's yours for $25! Can't take any water on board with you but you can take a limited amount of soft drinks (still trying to work that one out). I took an empty drink bottle which is difficult to fill as you can't use the water barrels to fill bottles. However you can drink the water on the ship and there's plenty of water stations. Dining. Probably the most criticised thing on most cruises. There is good and bad. The Mosh Pit (the Pantry) is a better idea than the buffet - you can still have what you want and as much as you want - but it's often luke warm and the vegetarian choices are limited. The biggest issue for me with this style of eating is that it is difficult to find seating. So we tend to use the restaurants. The Waterfront - couldn't fault it - from breakfast to dinner, the wait staff are pleasant and the food is hot and good variety and it you want a bit extra or to change something on the menu - no problems at all. They only do bookings for 5 pm and 5.15 pm and after that you have to take pot luck. However, the longest we waited was 30 minutes and they give you a buzzer so you can go and have a drink. Angelo's Italian - disappointing. The food was lovely (what there was of it). Very small portions (the smallest schnitzel I have ever seen in my life)! When we asked for 2 entrees the Waiter was very shocked and told us we could only have one. My partner and I don't eat desserts - so what's the difference with having 2 x entree instead of entree and dessert?? I'm guessing a few people left Angelo's to go to the Mosh Pit. Dragon Lady - don't go when you're hungry. My entree consisted of 2 tiny pieces of sushi and my green fish curry barely covered the bottom of the bowl. Again we were told to choose one item from each course of the menu. When we said we didn't eat dessert we were still not allowed to have another entree. When I complained after the meal about my tasteless curry we were offered another meal - but to be honest the restaurant has no atmosphere (I felt like we were an imposition just being there) so we just wanted to get out of there. However, overall, you won't starve and the food is well prepared with a lot of variety. The fish and chips in the Mosh Pit is to die for - seriously - everyone was raving about it. Entertainment was good (Pacific Players). The quizzes are popular so get to the venue early otherwise you won't get a seat. Negatives - smoking (will they ever do a smoke free cruise?) The smoking deck was right outside our room - every time we went back to the room we had to walk through the pervading smell of smoke drifting into the corridor - yuk. If you're a non-smoker avoid deck 6 PORT. Also deck 6 is the deck you can walk all the way around the ship - not sure why P&O would then make this the smoking deck????? However it was great that there was no smoking on the Lido Deck by the Pool (The Pacific Sun allowed smoking on this deck and it was awful). All in all - I would definitely go on this ship again. What I would do differently would be cabin location, I would use a debit card system rather than pay by credit card at the end of the cruise as this incurred a 1.5% surcharge. I'd avoid Angelo's and Dragon Lady and stick to the Waterfront. Read Less
Sail Date March 2016
For our cruise we had booked a boarding time online, arrived about ten minutes early and were told there was a backlog of passengers, we had to stand for nearly two hours, not a good start! Our cabin ( 10152) was fine but very cold due to ... Read More
For our cruise we had booked a boarding time online, arrived about ten minutes early and were told there was a backlog of passengers, we had to stand for nearly two hours, not a good start! Our cabin ( 10152) was fine but very cold due to the A/C having no workable control, serviced every day with a chocolate except for the last four nights. The staff and food were excellent in our opinion but the entertainment was disappointing to say the least, the exception being the Jazz vocalist on the last night, he was good.General criticism from our group was lack of (free) activities whilst at sea, by the way, the Capuccinos in the coffee shops were great (served with a chocolate). We were warned by the Captain three days into the cruise of higher than normal sickness on board, unfortunately we had to visit our Doctor when home, my Wife and I were diagnosed with Influenza A (Bird-flu) and another lady in our party had to spend three days in hospital with Pneumonia. We were glad to be home, cruising is not for us, having said that, there were some on board who enjoyed themselves. The Pacific Jewel is in a tired state and I wonder if the refit later this year will improve on this? I would add that we found getting on and off the ship at the ports to be frustrating, most of the time only one crew doing the checking off and on. The people of Portland, Burnie (volunteers) did a wonderful job once we had docked. P & O put out a flyer for Hobart stating there were complimentary buses for a shuttle into and from the Town, not so (and hasn't been for the past two years) I have received an apology regarding this! Read Less
Sail Date March 2015
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