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6 A-ROSA Cruises Cologne Cruise Reviews

Our family decided to take a Christmas Market cruise but wanted to spend time in London. We selected ARosa because of their selection of 4-day itineraries and their moderate pricing . We had no doubts about the ports of call but were ... Read More
Our family decided to take a Christmas Market cruise but wanted to spend time in London. We selected ARosa because of their selection of 4-day itineraries and their moderate pricing . We had no doubts about the ports of call but were somewhat concerned about the communication and food offerings on a german-based cruise line. Once on-board what we found was a beautiful, spotless boat, an amazing crew and a surprising variety of food offerings. There were only a few Americans on board but the crew went out of our their way to make us feel welcome. From the welcome talk to the pre port presentations, all were givenfirst in German and then in English despite only a few Americans on board. All US booking are all-inclusive with a full drink package. The only thing not offered are guided tours in English but we did not find that a problem as good information was offer for each stop. We booked a Jr Suite which proved to be a good value as among other perks, free laundry service and a stocked mini bar was included. The dress was casual and the atmosphere was relaxed at all times. We opted to upgrade our final nights dinner to wine pairing dining event, which proved to be a fun and elegant evening. Everyone in our party agreed that we would recommend Arosa to anyone. Read Less
Sail Date December 2018
The southern Rhine Christmas market theme cruise. Taking in Mannheim , Heidelberg, Strasbourg and Mainz. The excursions where add ons and needed to be booked as in most cases except for Strasbourg your where moored to far away and ... Read More
The southern Rhine Christmas market theme cruise. Taking in Mannheim , Heidelberg, Strasbourg and Mainz. The excursions where add ons and needed to be booked as in most cases except for Strasbourg your where moored to far away and all on the German side of the river. The excursion was not a guided one as all it was , was a transfer to a market with set time of collection. No guide no info no nothing. Unlike other cruise lines who try to get as close as possible to the centre town. Thus limiting your own access to the area. I expected it to be European but was totally German. No safety announcements even in English . Thank heavens for a Maître de and F&B manager who spoke English, in fact the crew where only to happy to speak English to us the only two English speaking on board a full cruise. The F&B manager went out of his way to ensure the daily info sheet left in the cabin was in English for us The Maître De even translated the menu ( again in German as well as our night at the chefs table which was fantastic and money well spent.) The entertainment was a disaster , with a themed cruise it would be more appropriate to have carols or pleasant Christmas songs in many languages and not some very tired aged singer from central Germany trying to do Robbie Williams each and every night. Hence the lounge did not see many people but the bar did. ( maybe that's the business plan all along) Sail aways where non existent and the Captain never hosted a table at all during the entire cruise or even a welcome or farewell party. Service in the dining room was excellent ( all Russian with a clear dominant older Russian in charge one way or no way attitude) I believe now with a British company taking over the line and some ships being made " international " hence English being spoken this could help but I think it is a long road ahead to catch up to the likes of AMAWaterways or Crystal . Will give the Arosa brand a wide berth for a few more years hopefully it improves. Read Less
Sail Date December 2017
If you are used to the fine food that is served in the main restaurants aboard cruise ships or even river cruises such as on the Douro or Nile then you could be in for a nasty surprise with A-Rosa. It is not much above that of motorway ... Read More
If you are used to the fine food that is served in the main restaurants aboard cruise ships or even river cruises such as on the Douro or Nile then you could be in for a nasty surprise with A-Rosa. It is not much above that of motorway services or cross channel ferry fare. On our last night it did improve markedly but up till then it was very basic. The house wine is awful plonk reminiscent of the kind of stuff British pubs used to sell many years ago before the customers demanded something better. Breakfast was also uninspiring Germanic fare i.e. cold meats & cheese, with very little hot food unless you were prepared to wait for a small omelette. On a cold winter sailing like this a hot breakfast would have been nice. On the plus side, the staff are very good, very friendly and very efficient. Cabins are quite nice with a lovely shower. However I would not have wanted be be on the lowest deck where your window is only just above the water line. Excursions to the Christmas markets were very expensive and if this in indicative of their typical excursion prices then [apart from the poor food] I would not want to do a summer cruise with them. If you are looking for a Rhine cruise then I would suggest you check out other operators. Read Less
Sail Date December 2017
We selected this cruise because the date was right. We selected this cruise, as well, based upon our tourism company´s recommendation. It was a relaxing and quite nice cruise up the Rhine. Included some cities we had visited by car as ... Read More
We selected this cruise because the date was right. We selected this cruise, as well, based upon our tourism company´s recommendation. It was a relaxing and quite nice cruise up the Rhine. Included some cities we had visited by car as well as other locations we had not been to. The room service was quite wonderful. The fellow who had been assigned to our section of rooms spoke far better English than German. Being an American expat and my partner, a native German, is bi-lingual and we both could talk to this fellow. We have been told than in 2018 The Aqua is becoming International with English being the second but equal language with German. From my perspective, it has begun. The food service was varied and quite fine. The waiter in our section is Hungarian and having heard me speaking in English began our week with English dining room service. Being a smoker, I totally appreciate the back of the ship´s area for smokers. We, had a great deal of rain the last 2 days and the upper deck was not conducive to being there. Would go on another A Rosa Cruise. Plan on a short stay in 2018 at a resort of A Rosa. Read Less
Sail Date September 2017
We were a family of six non-German speakers including two kids who had a very relaxing time on this trip. The itinerary was supposed to be south to Switzerland but when we boarded we found out, because of water levels, the boat would ... Read More
We were a family of six non-German speakers including two kids who had a very relaxing time on this trip. The itinerary was supposed to be south to Switzerland but when we boarded we found out, because of water levels, the boat would be going north. This was disappointing as members of our party had recently been to the cities to the north and we had specifically wanted to see the Alps and that was why we picked this trip, but we ended up having a much more easy trip as we only spent about two days in port, therefore giving us lots of relaxing boat and family time. Also, we got a 50 euro credit per adult to use on board so we all had massages. We had booked this trip via the North American offices and got mostly great service but also some wrong information (e.g. about disembarkation, facilities). The information on the boat via the loudspeakers was exclusively in German. We sometimes asked the cruise manager to tell us what an announcement had said. We did get lots of information in English in our cabins. We didn't do any excursions because they were all in German only. The signs were only in German as well so we may have broken a few. But if we asked for help we always got it. The staff were lovely. Some were clearly not comfortable with English but the ones that were seemed to go out of their way to make us feel welcome. The hot tub outside was nice and not too many people used it due to the cold temperatures in January. The sauna we never quite got up the courage to go in as it was nude and for both sexes. The gym didn't have too much (it is not a big boat) but was fine. The boat spent a lot of time docked right beside another A-Rosa ship, meaning that for long portions of the trip half the boat had no view, which was too bad as we had paid extra to have rooms with Juliet balconies. The food was really great with lots of options vegetarian and otherwise. We loved all the virgin cocktails. Only two beers were part of the all-inclusive but they were good. Our large party sometimes couldn't sit exactly together at meals if we didn't get there on the early side but mostly it was fine. Mealtimes were not too chaotic and it was a pretty elegant but not stiff atmosphere. The ship was very clean and nicely decorated. Our cabins were well-designed with lots of nice storage. Two of us did feel ill the last night (and one was ill for a few days after that) so we don't know if it was something we ate or something else like a virus. Everybody else was fine. There were no specific activities for kids and just a handful of kids on the boat but we played games and did the hot tub and socialised. The staff were kind to the kids. In summary, this is a very German cruise line good for a relaxing time. Read Less
Sail Date January 2017
Went on the cruise because it fit our timeframe and part of group had free cruise because last years cruise couldn't move because of high water and they were given another cruise for free. Only two groups of Americans on the cruise ... Read More
Went on the cruise because it fit our timeframe and part of group had free cruise because last years cruise couldn't move because of high water and they were given another cruise for free. Only two groups of Americans on the cruise 11 people--they are not prepared for English speakers very well at all. We had to ask for all news and daily stops and maps in English. They were not automatically given to us til the week was half over. We received no info prior to the cruise. No info on excursions, no luggage tags, absolutely nothing! Food just average or less. But plenty of it at meal time. Lounge/bar musical entertainer very good--spoke no English but could sing American songs. Wait staff was all EXCELLENT. One staff person assigned to help Americans and she got some info when we asked, but wasn't prepared for us and didn't know the answers herself. She was very nice though. Just don't think they are ready for non-German speaking customers. No excursions with English guide unless all 11 would sign up for the tour. No time to look at excursions to decide if we wanted to take them. Had to sign up with no detailed info about the excursion also. This is my fifth river cruise and this one was not up to par. Read Less
Sail Date October 2016
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