1. Home
  2. Cruise Destinations
  3. Western Caribbean Cruises
  4. Western Caribbean Cruise Reviews

209 Orlando (Port Canaveral) to Caribbean - Western Cruise Reviews

I have only ever been on Carnival cruises before. I was excited to try something new. I was very disappointed in this cruise. This was an old ship but I have cruised on old ships with Carnival before and never had these problems. There are ... Read More
I have only ever been on Carnival cruises before. I was excited to try something new. I was very disappointed in this cruise. This was an old ship but I have cruised on old ships with Carnival before and never had these problems. There are only 2 electrical outlets in the cabin. One simply did not work and one didn't have enough power to heat my curling/straightening appliances. I spoke with another girl who said her room was the same. Any girl with frizzy hair knows they don't want to have a hair situation for 7 nights straight on their vacation. But that's what I had. Our steward missed cleaning our room on a few occasions. He would take the extra pillows we grabbed from out of the closet and do who knows what with them so that we just couldn't have extra pillows. He replaced the water in the fridge once. I had to call room service or go upstairs anytime I wanted water. The staff in general wasn't as friendly as Carnival employees. The entire 4th floor where our cabin was smelled like sewage. We had to call twice because our toilet wouldn't flush. And we encountered the same problem the day we were leaving the ship. The food was only borderline ok. Stale bread. Service was terrible and waited long amounts of time in the Windows restaurant to receive food. On Christmas night, we waited over an hour for our entrees and finally gave up and left. We heard a rumor that this was the ship that does the training for new employees which makes a lot of sense. The only things I can say that were better than Carnival were that Norwegian does offer really good deals in terms of free beverage packages so I think that the other cruise lines better jump on board with that soon because even though this cruise wasn't the greatest, I will still prob pick Norwegian next time due to the value. I will just pick a different ship and hope for a better outcome! Read Less
Sail Date December 2015
This was my 6th cruise (3 with NCL, 2 with Princess, 1 with Viking), and my first with Royal. Our trip was a get-together of 4 friends, and 2 of us brought our wives. One of the wives refused to sail on anything but Royal, so that is how ... Read More
This was my 6th cruise (3 with NCL, 2 with Princess, 1 with Viking), and my first with Royal. Our trip was a get-together of 4 friends, and 2 of us brought our wives. One of the wives refused to sail on anything but Royal, so that is how we chose this sailing. Embarkation: everything was fast until we got checked in. Then we had to sit until our group number was called. Anyone that had sailed with Royal before was allowed to board immediately, so we were a little irritated that we got penalized for not sailing with them previously. On-board activities: there is a ton to do on this ship because it is so large. Rarely did we wait longer than 15 minutes for things such as mini-golf, rock climbing, or the flowrider. There was almost no live music anywhere on the ship, so we spent a lot of time sitting around waiting for shows or trivia to start. There's a ton of trivia, which entertained one or two people in our group, the rest of us were bored with it. The pools are heated to a very comfortable temperature so we spent a lot of time swimming. The night time entertainment consisted of an ice show, 2 different comedians, a couple broadway-style sing/dance shows, and a magic show. The ice show repeated 4 times, and although the performers are very talented, it got boring very quickly. The broadway shows were good and the performers had great voices. The comedians were bad, one did only New Jersey and italian jokes, the other talked about how complicated computers are and how he misses tuning black and white TVs. The magic show was absolutely terrible, the tricks were poorly done and tacky, and most of the show was playing videos or strobe lights. It really was the worst show I've seen. There was also the standard cruise ship game shows, and karaoke, but only on a couple of nights and it was too short. Dining: the food was great. We usually went to the buffet for breakfast and lunch, and the dining room for dinner. 2 of the nights were formal nights- a bit annoying because I had no desire to get dressed up, although they didn't seem to enforce any dress codes. We chose my-time dining, which ended up being a big problem. The second night the dining room was full and we had to eat in the buffet. We were told we had to make reservations every night with at least 24 hours notice or we would never get a table, so it was pointless to have my-time dining. We were seated at the same table each night with the same waiters, which was nice. Both of the waiters learned what we liked and often brought out extra entrees for us to try when they overheard us being unsure about what to chose. One of the nights my wife and I went to Chops (steakhouse), which was fantastic. For about $100, we each had 9oz filet mingons and a bottle of wine, which is far less than the meal would have cost ashore. Ports: our itinerary was Labadee (Haiti), Jamaica, Grand Cayman, and Cozumel. Labadee was nice, although I felt bad for the locals working there. We were specifically told not to bring cash by the cruise director, but there are locals setting up chairs, working the bathrooms, and playing music for tips. I thankfully had a few singles on hand for the chair guy and one musician but I wish I had brought more. Jamaica had a nice port area to wander around in directly off the ship, but it would not be a good idea to leave the port unless you're on an excursion. Grand Cayman had a wonderful beach, but we did not have nearly enough time there. Cozumel had 5 other cruise ships already docked when we arrived. After finally getting through the port we discovered the taxi line that probably had at least an hour wait. We figured the resort we planned on going to was most likely full anyways so we just went back to the ship. Overall, I don't see anything that justifies the extra cost that Royal demands. Some may like the loyalty program, with member-only events, seating, boarding, etc, but I just found it unfair. I tried Royal once and I don't think I'd do it again unless the price drops. Read Less
Sail Date December 2015
Well, I just got off the Valor and I have to say I was quite disappointed. The ship is in desperate need of a sandblasting! Paint over paint over paint. Paint splatter on deck chairs, windows, etc. If it wasn't painted it was ... Read More
Well, I just got off the Valor and I have to say I was quite disappointed. The ship is in desperate need of a sandblasting! Paint over paint over paint. Paint splatter on deck chairs, windows, etc. If it wasn't painted it was rusty! The pool is SO small, but there is an over abundance of deck chairs. There was even stacks of deck chairs being stored on the sports deck. Check in was a breeze. Don't take ANY bottled water with you. It's not allowed. You can bring cases of canned soda though. My cabin, 2398, was excruciatingly hot every night and it's right across from "the pantry". That's where room service comes from. And they start early and work late! Doors slamming all the time. My room steward was less than attentive. Some days we had our Fun Times, and some days I had to go to Guest Services to get one. Rosie's Restaurant (The Buffet) was gross and dirty! Food on the floor and in the window sills. Dust on everything and greasy floors. I especially loved the Bacon regulations. Only 2 pieces per plate and under chef attendance. Dinner in the dining room was pretty good. Service in there was excellent, too. Caught two of the comedy shows. They were funny and only 30 minutes. Shows were just ok. Nothing spectacular. Did a dive in movie, but with all the spots on the screen, (a few cells are out?) it wasn't amazing. And the hot tubs are between the screen and the chairs so if they are filled with screaming children, you can't hear the movie. They do offer blankets and popcorn, though, that was nice. Bar service was seriously lacking. Watch your toes on the upper decks around the pool. The wood planks are coming up and they HURT when the piggies hit them. Serenity is nice. Cushions on the chairs are nice and bar service here is much better. The band in the Shogun was great each night and the trivia between sets fun. Smoking at the Shogun bar was poorly filtered. When the elevator passes the 5th floor you can definitely tell because of the smoke smell. Speaking of elevators, they didn't work half the time. The center set was broken/off most of the time. If you buy anything liquid in a port, be prepared to pour it out before you get back on the ship. We purchased a bottle of water on our way back and had to dump it to get on the ship. If you bring your own water bottle, same thing. As a Gold VIFP, I am entitled to a bottle of water in my cabin. Well, that never arrived and the bottle of water they have in your cabin is NOT the free bottle, even though it's the same size. I mentioned this to Guest Services as I thought it was my free bottle and was charged $5 for it. They said I should asked for my free bottle and too bad I have to pay for the one I opened. Overall, this was the worst ship I've ever been on. Read Less
Sail Date July 2015
When they did the redo of this ship they added to many cabins. Not enough space for all the people to enjoy things. Can't find a seat at any of the pools unless you get up at the crack of dawn. We only saw two shoes because the lounge ... Read More
When they did the redo of this ship they added to many cabins. Not enough space for all the people to enjoy things. Can't find a seat at any of the pools unless you get up at the crack of dawn. We only saw two shoes because the lounge is to small for the amount of people on the ship, they will close the door when it gets . We even tried cong 45 minutes early and a line was backed up and we still did not get in. The food in the lido market place was the same every other day and we could never find a seat to sit at. The food service in the main dining area was so slow we stopped going after the 2nd night. This ship lacked entertainment big time. My husband and I found ourselves bored in our cabin to much. There is only so much you can spend in the casino. The best part of this ship is getting of to the ports and getting off to go home! DO NOT be like us and ignore the negative comments of this ship, spend the extra money and go on Royal Caribbean so you won't feel like you were ripped off. This was my 3rd and last cruise with Carnival, now I see why they are so cheap. Read Less
Sail Date May 2015
Well, I do not know where to begin, I have been cruising with Carnival for quite awhile, and this had to have been the least of my favorites. For a ship that had been refurbished, you could have fooled me. When I got to my cabin room ... Read More
Well, I do not know where to begin, I have been cruising with Carnival for quite awhile, and this had to have been the least of my favorites. For a ship that had been refurbished, you could have fooled me. When I got to my cabin room and opened the door, my first reaction was "oh my this is tiny" and I mean tiny ! The bathroom hahahah sitting down I literally had to put one foot in the shower ( and I am only 5'0) Very very uncomfortable. But that I could live with, since my room steward was great !! and after all how much time do you really spend in the cabin?. I also spent time on the Serenity area and found that there was not enough employee's cleaning up. Some cruisers came up there to eat, but their dirty dishes stayed for hours. I met a very nice woman sitting next to me, and we could not believe how "un-kept" the area was. She had also cruised on a number of other Carnival ships, and felt pretty much the same as I did. Then I think it was Wednesday, the day we were in Belize, when up in the Serenity area we got swarmed by bees !! Yes and I do mean swarmed!!. It was something to laugh about later, but not at the time they were there. A woman got stung about 4 - 5 times. There was not a deck hand around to help us clean up the dead bees, as many many people were killing them as much as they could. Now about the food, hmmmm I was assigned to the main dining room at the 6pm seating. The waiters were very nice, however the service extremely slow. Again, I have not found this to be the same on other ships. The time between the appetizers and main course could be up to 30 minutes. The food was hot, but nothing to write home about. I found it bland and not much flavor. Needless to say, I tried it again one other night and same service, so I chose not to go back, which is so unlike me. The most fun I had was in the casino in fact I had a blast there, the dealers and coup managers were Fantastic, and were the friendliest I found. With all that I said on the bad, please don't get me wrong, it was indeed a vacation and I made the best I could out of it. Carnival is a great company, I just think they have pulled back on personnel and it showed. But the good points, room steward, his assistance, the personnel at the front desk, the casino personnel all made the trip worth it. Read Less
Sail Date April 2015
We had a fun time but this is not a ship I would sail again. The pool decks were so slippery all thru the cruise. I fell once and witnessed two other people fall. This is a real problem but it was not addressed other than putting out a ... Read More
We had a fun time but this is not a ship I would sail again. The pool decks were so slippery all thru the cruise. I fell once and witnessed two other people fall. This is a real problem but it was not addressed other than putting out a "wet floor" sign. When the 200 cabins were added, it seems there was not adequate staff added. There were not nearly enough wait staff. I had planned on having 3-4 cosmos a day. Not on this ship, I cant walk with a martini ...they spill, i wanted a waiter. I had taken 100 $2.00 bills to tip with . Sorry to say I only used a few. We never even had a liquor waiter in the dining room..SMH. The staff that was there were friendly and nice. No complaints, there just needed to be ore of them. The chefs table was fabulous....would do this again. Extreme zip line in Roatan was so much fun and the staff were wonderful. Segway in Costa Maya was great. Shows were so short and the Liquid lounge was strange....sitting in kitchen chairs ....what was that about? The comedy shows were good, really crowded and it was not possible to get a drink. Read Less
Sail Date April 2015
Have been on many cruises - but never before with RCI. Firstly - must note that the staff onboard the ship were polite, attentive and hugely customer focused. Superb. Food in the restaurants was of a very decent standard, if slightly ... Read More
Have been on many cruises - but never before with RCI. Firstly - must note that the staff onboard the ship were polite, attentive and hugely customer focused. Superb. Food in the restaurants was of a very decent standard, if slightly unimaginative. Apart from that - could not say a positive thing about RCI. From the very beginning when trying to find out information about the cruise and the packages available e-mails and phone calls were simply ignored. SO not the best start - but you hope.. better will follow. The staff at Port Canaveral are absolutely terrible. Rude, impolite - could not be any less customer focused. This is your first touchpoint with the cruise line and, quite simply, it was horrendous. From beginning to end the cruise just felt like the only concern RCI had was to sequel every possible penny / cent from you. You were a captive audience... and they wanted to milk it as much as they could. Overpriced excursions, overpriced drinks packages, shameless merchandising at every opportunity. Never before have I been on a cruise where it has been so blatantly obvious that all that mattered was generating more and more revenue streams. Despite there being a "strict "no Smoking" policy in the cabins or on the balcony's this was not adhered to or enforced. The result was that every time you wanted to go out onto the balcony (not unreasonable on a cruise) you were forced back inside to avoid the smoke pollution from the balconies nearby. The final irony? RCI send you a customer feedback questionnaire at the end of your cruise... which relates to a completely different ship / cruise to the one that you have been on... and which you can't populate... When you contact them to ask for the right questionnaire... yip.. you guessed it... they ignore you. Bringing the whole thing full circle. I will cruise again - but never with RCI.   Read Less
Sail Date November 2014
I always start with the positives: Alchemy bar and staff were great and created lots of interesting drinks. Worth the money. Shore Ex's were OK with the fishing in Belize the best thought a bit pricey, but we needed the boat shore ... Read More
I always start with the positives: Alchemy bar and staff were great and created lots of interesting drinks. Worth the money. Shore Ex's were OK with the fishing in Belize the best thought a bit pricey, but we needed the boat shore ex as the fishing was an hour plus away in the jungle! Saw the likelihood of a missed boat otherwise. Negatives, which far exceeded the positives. Wait until the cruise line gets sued for workers comp, even by the US employees. There was smoking everywhere, and the casino was completely engulfed in smoke with smoking tables on one side of each table with slots allowing smoking ant the bar with a hundred smokers. UGH! Fried food? Fattening food? That is all they seemed to have in the buffets. Eggs cooked only 1 way and drippy (probably not eggs but some mix!) toast, bagels, muffins were toasted and then set out in the refrigerator to get cold. The staff could not keep up with the people in such a small cramped space. Interesting that the whole boat becomes a dining hall at meal time. The boat designer must have been from a drug filled environment, particularly LSD as the ship was very convoluted and difficult to get around. Who thought up the design, Lewis Carroll? The pool is too crowded as they do their "shows" there. Need to find a different place to do an ice carving show out of the sum and where people could actually watch! How about a stage??? I am glad we brought soap and shampoo, who uses the stuff in the walls that you have no idea what it is? Some soaps use peanut oil, and other cancer causing ingredients, so where is the labeling required by law on the stuff they give you? Dining time was such a treat for us!!! We got to watch hundreds of people sit around and wait to eat every night, while the dining room for the 8:15 seating was empty. They need to rethink the anytime dining thing or the space allocated. The sushi restaurant had nice people, but the fish was warm (not good) and the rolls had all kinds of sauces in them that were not labeled. I should know what is good, worked and lived in Japan for 5 years.   Read Less
Sail Date July 2014
To be honest, we were a bit underwhelmed. I traveled with my husband and 10 year old daughter. I have balance and mobility problems which require the use of a wheelchair. We had a handicapped accessible cabin (a junior suite because it was ... Read More
To be honest, we were a bit underwhelmed. I traveled with my husband and 10 year old daughter. I have balance and mobility problems which require the use of a wheelchair. We had a handicapped accessible cabin (a junior suite because it was all that was available even though we booked about a year and a half in advance). The cabin was very nice, and our room steward, Ronnie, was excellent! Our daughter slept in bunk beds in a "closet" (we called her Harry Potter), and my husband actually preferred sleeping in there because the constant thumping from the rudders caused him to get motion sick. We have cruised 4 times before with Carnival and never had a problem. On embarkation day, my parents ordered a bottle of wine and fruits, cheese, and chocolate covered strawberries to be delivered to our cabin, and we were in the room for several hours before getting them. The muster drill was easy, and guests in wheelchairs were excused first so that we did not have to fight for the elevators. On the subject of elevators, I wish there were a few reserved for handicapped guests who can not use the stairs. The bathrooms in the common areas all had push buttons to open the handicapped doors, but the staterooms did not. Getting out to the pool deck was a little scary, as there were only rotating doors, and not the option of regular ones. There was one "regular" door, but to get to it, you had to go through the women's restroom (where obviously my husband couldn't go), and there was a step to go out the door, so wheelchairs couldn't use it anyway. There was not wheelchair seating at the shows (or if there was, no one told us) except for in the theater where the ice rink was, and we dealt with some other guests who were VERY unhappy (and vocal about it) that they had to give up their seats for my husband and I. We had a very nice waiter in the dining room, Dennis. However service was sort of slow. This may have been because we had a large group, though. The food was just average in taste. Two of the women in my group ordered both lobster bisque and creme brulee and said they were almost inedible. But Ronnie was quick to replace them with something else! We ordered from Room Service a few times, but once again, were underwhelmed. The variety was not very good and it took FOREVER! Even though this was billed as a "Dreamworks cruise," we weren't able to see many characters. The scheduled times for them were often during our dinner (the 5:30 seating), and the "Move It, Shake It" parade on the promenade on the last night was at 5:15, so we couldn't go to that. We felt as it families were not a priority on this cruise. The kids' club went until 10 p.m. with paid babysitting after that. But, all of the "adult" activities were at 10:45 or later, so in order to take part you HAD to use the paid babysitting. On our last cruise, one of my daughter's favorite traditions was to get a soft serve cone after leaving the Kids' Club, and she couldn't do that here, as it closed down at 6:30. We stayed on the ship in both Haiti and the Grand Caymans, and that's when our daughter did the Flow-Rider. I really suggest doing it when you're in port--she got LOTS of personalized attention, the crowds were small, there was very little line, and, unlike the sea days, no wind! The H2O Zone for the kids was awesome! Embarkation and disembarkation were very easy, and this was the one time I felt like they went out of their ways to help guests in wheelchairs. Getting on and off the ship in each port was very easy. All in all, we definitely had a good time, but I think that next time I cruise, I will be going back to Carnival. Read Less
Sail Date June 2014
Please read BEFORE booking Carnival Liberty; I have never written a review before in a lifetime of cruising with pretty much all liners, 35+ in all. After this last cruise I feel it’s justified I write this report for the sake of all ... Read More
Please read BEFORE booking Carnival Liberty; I have never written a review before in a lifetime of cruising with pretty much all liners, 35+ in all. After this last cruise I feel it’s justified I write this report for the sake of all future passengers warning about booking Carnival Cruises. We completed two “back to back cruises’’ (14 days) East and West Caribbean in March 2015. My wife and I were warned off using Carnival a few years ago by American past cruisers with Carnival (all hearsay so we ignored the warning and eventually booked with them as we fancied TWO of the ports of call), Big Mistake, unfortunately these were the two ports of call that were called off because of called high winds? The entertainment was very sparse, one professional artist for one show a night only per week, plus a show by the dance group and one show given by the passengers, (that was the best) for the rest of the week nothing except little bands who played for an hour in the casino, they were good but in a casino was the worst place for them, the overall noise of everything going on was horrible. The Exact format of shows and groups for the second week, same people, same songs, same old same. On other ships there is normally a midnight buffet showing off the Chef’s chocolate selection and ice sculptures but not on Carnival Liberty. No sign of the Captain throughout the 14 day cruise, and no chance to meet him or have a picture with him and that went for all his officers. The basics only being provided assumedly to keep the Companies costs down; it’s called Penny Pinching in England. “Everything” is taxed to the hilt, a beer (less than a pint) costs $7 and of course you cannot bring any alcohol aboard in your cases or from ports of call. Its “Compulsory to have your tips taken automatically out of your onboard bill it’s so exorbitant you could have another cruise on the money taken off you for this. Possibly top of the list of problems were the “Buffet” for casual dining, it was Yuck; I’m actually feeling sick as I write about it here. The selection of so called hot food was placed in 6 troughs and out of those 6 you vegetables, gravy, potatoes etc where included, the two choices of meat always seemed to be the same some warmed up rubbish or re-cooked prawns in batter or the like. As for the main dining room it’s stunning, take your camera and take some pictures as you will have plenty of time hanging around, we averaged an hour forty five minutes, the longest a few times was two and a quarter hours so we missed the show that was on. The food though was beautiful. In the mornings breakfast wasn’t too bad as you could get an omelette while you wait in line; the rest of the HOT stuff was cold and tasted like dog food. Play safe and eat the cereals and fruit. As for the ports of call, there was only two we hadn’t been before and ironically they where the two the Captain decided the wind was to strong, first port he missed Roatan maybe but the second port of call Turks and Cacos a ship had just gone in before us same size and berthed ok, the wind that day wouldn’t have blown a feather away. Organised trips as usual a rip off , many complaints from the passengers returning from the trips, in general the ports of call were ok but most there was nothing to do just walk up the street to the shops, never seen a beach the whole trip, unless I was to pay near a $100 for us both to be taken to a beach !! No information was ever given as what Islands we passed or any updates whatever so to get a feel where we were or points of interest. I best not rattle on any longer although I could as I expect you would think I’m just a moaning Minnie, trust me I’m genuine and I want to warn you before you spend your well earned cash as there is better than Carnival Much Better. As for the good news..........Your cruise will finally come to an end.     Read Less
Sail Date March 2014
Our experience on board the Epic was memorable but for all the wrong reasons. Compared to the Escape our experience on the Epic was less than stellar. Please don't mistake this for a review of NCL as a whole but instead about our ... Read More
Our experience on board the Epic was memorable but for all the wrong reasons. Compared to the Escape our experience on the Epic was less than stellar. Please don't mistake this for a review of NCL as a whole but instead about our experience on board the Epic. My hope is that NCL will see this and make a concerted effort to drastically improve the guest experience on board the Epic as many others share similar discontent for this ship. Every passenger received a phone call a couple days prior to embarkation day notifying us not to arrive at our designated time. We were told embarkation was going to be delayed and was given a different assigned time to arrive. Once we were on the cruise it was discovered an EDM festival named Holy Ship! was on the Epic the week prior. Almost every crew member we encountered had something to say negatively about the previous passengers and their behavior. Pool furniture was being thrown into the pool, state rooms were filthy and disorganized, passengers were too hung over or strung out and the crew had a hard time getting them out of the staterooms in order to turn the ship over for our cruise. While I understand this must have been a taxing week for the crew, I find it frustrating they were using it as an excuse as to why our cruise experience was so lackluster. I would have rather they apologize and go above and beyond to ensure we had a good experience instead of hearing excuses all week as to why the crew isn't up to par. The embarkation process did go smoothly however there was an extreme delay before we were able to get into our staterooms. We were told we could get into them between 1:00 to 1:30pm but we didn't get into them until 3:30pm. Most of our evening dining experiences were average at best. We ate in both complimentary and specialty dining venues. When dining on the Escape we never had an unsatisfactory meal but I can't say the same about our experience on the Epic. One evening we dined in the Manhattan room which was complimentary but my partner and another of our friends ordered the lobster tail for an upgraded charge of $25. I tried a bite of the lobster, it was extremely tough and chewy. My partner wasn't able to finish it before he had to leave the table to go to the bathroom because he got nauseous. The waiter stopped by the table to ask if he was finished with his food so he could take his plate. I told him my partner was getting sick in the bathroom. He offered no empathy and when I told him the lobster was bad, he didn't attempt to fix the situation or offer to cover the $25. I let this go and figured his sickness could have been from something else. Later that night our friend who ordered lobster also got sick. I no longer think it was a coincidence that both who ordered the lobster got sick. This did not sit well with me so I planned to address this later with guest services. A group of us went to Taste for breakfast and it appeared the crew was not ready at all for the amount of guests who showed up for breakfast that morning. There were three different officers who were seating people, and they pulled two waiters from another restaurant to help. Even with all of that, they were still scrambling and it took them 20 minutes before anyone came to our table to introduce themselves or take a beverage order. In the mean time no one came to apologize for the wait or to let us know they would be with us shortly. There were other food quality issues which individually could have been forgiven but each day it was always something with the food. I ordered a lava cake one evening for dessert but it was not a lava cake, it was described on the menu incorrectly. Another meal I ordered was a seafood dish which was supposed to be Milanese but it was prepared Parmesan style. Another meal I ordered a beefsteak tomato salad of which every tomato was green, tough and not ripe at all. I encountered a large amount of frustration when trying to reserve our tender boats to go ashore. All of our dailies stated we could reserve tenders from our televisions in the state rooms, or any of the monitors throughout the public areas of the cruise ship, or at the box office. I made numerous attempts to reserve on our television in the stateroom with no success. Then I tried to use a couple of monitors again with no success. Finally, I had to deal with the reality of standing in line at the box office to reserve our tender. This was excruciatingly painful as everyone else in the line was trying to reserve their show times. Since Priscilla Queen of the Dessert was one of the shows, it became a lengthy conversation with most passengers to describe the show and waiting while they decided if this was a show they wanted to see. On average it took each group about 5 to 7 minutes to book their shows. Once I got to an agent and booked my tender it took 30 seconds. I asked why I couldn't reserve in the room or on the monitors I was told neither of them were working! The tender boat reservation should not be included in the same line with the box office. This was a huge misstep in my opinion. Despite our experience on board the Epic we went to the cruise next desk to purchase our deposits for our next cruise. I wanted to be able to give NCL another chance and looked to book on one of the Breakaway or Breakaway plus class ships. I asked the agent to help us find a cruise longer than 7 days on one of the newer ships. He said that would be difficult and asked why a newer ship. I started to explain our negative experience on board the Epic and he completely agreed stating the ship is a mess and is going through some changes in management and staff. He spoke with extreme candor and admitted the Epic is not the best ship. While I appreciated his honesty part of me hopped he would probe and asked why I was so dissatisfied about my experience. When I finally went to guest services and spoke with a representative nothing was resolved. NCL is no longer placing comment cards in each of the staterooms. Instead they send out emails post cruise to a portion of the passengers on board to survey their experience. I wanted to be sure I would be able to discuss my experiences so I asked if there was a place online where I could offer my feed back. The agent couldn't give me an answer, and couldn't find a link herself when she went online to look for one. After discussing my experiences with her she barely offered an empathetic apology and no resolution to my dissatisfaction. There were so many other negative experiences on board the Epic of would make this review entirely too lengthy. If they were isolated events they could easily be overlooked. I know this will appear as a negative review of NCL but our experience on the Escape was beyond exceptional yet on the Epic so dismal. The people and friendships we made on board combined with the amazing ports of call made up for the lackluster experience on the Epic. Read Less
Sail Date January 2017
This was my 23rd cruise (cruised 10 other times on other lines) with Royal Caribbean which was always my favorite line. However, I am sorry I decided to take a Mega ship this year and because of our experience, I will never take another ... Read More
This was my 23rd cruise (cruised 10 other times on other lines) with Royal Caribbean which was always my favorite line. However, I am sorry I decided to take a Mega ship this year and because of our experience, I will never take another Mega ship again. The Oasis of the Seas was a fabulous ship, no doubt, but a number of things that Royal Caribbean has been known for suffered because of the masses of people who had to be serviced. Embarkation was a nightmare, which was a continuation of our terrible airport checkin. It used to be that once your bags were on the plane, you never saw them again until they were delivered in front of your cabin on the ship. Imagine our shock when we had to haul our bags through the airport, searching for someone to ask where we should go. We were never told by our Royal Caribbean agent that this would happen at the airport so we were shocked and incredibly disappointed, not to mention exhausted by the time we boarded the ship. Our cabin was comfortable and clean. However, this was the worse food I'd ever eaten on ANY Royal Caribbean ship. It was more like what prisoners call "grub". This was true in both the dining room and the Windjammer. The best things to eat were the rolls and butter and desserts. You often didn't know what the food was in the Windjammer, ugh. There were many foreign dishes which needed and English translation so we'd know what we were eating. Fortunately, service was excellent in our cabin, dining room and Windjammer. It is obvious that Royal is changing it's focus to younger, less discerning passengers who could care less about quality, taste and presentation of their meals. That is so sad but I guess there are just way too many people to care about ambiance and quality. When I spend that much money, I want quality. I can eat tough prime rib, tiny lobsters the size of prawns, and stew at home. Royal Caribbean might find that they are losing many of their seasoned cruisers to the younger, less experienced, less demanding passenger and because of this, they will quickly find themselves on the level with Carnival Cruise Lines. Read Less
Sail Date December 2016
We choose the ship because of curiosity. We found plenty of things t do, but the constant sales pitches that were ongoing on the promenade was relentless, and not open late or when at a port. The food was delicious but no ... Read More
We choose the ship because of curiosity. We found plenty of things t do, but the constant sales pitches that were ongoing on the promenade was relentless, and not open late or when at a port. The food was delicious but no "midnight buffet". Places to eat closed early and the little places that were available were horrible. Sorrentos pizza tasted like cardboard with melted cheese. Promenade cafe offered little sandwiches that had 1 slim piece of meat. We ordered two and combined them to make one decent sandwich. My wife had one server tell her that if she wanted orange juice with her breakfast she would have to wait till 1130 am as they were closed. Their hours were open till 1100 am, according to our watch it was 1054 am. If you want to go on this ship and don't mind adjusting you time to fit their schedule then you might enjoy the cruise, but my wife and I will not be returning to this ship. Read Less
Sail Date December 2016
Our children and grand kids liked to celebrated Christmas together in a cruise. So we choose Oasis of the Seas because it offers many features on board. We paid more than 4000 dollars for 8 nights including air flights and airport ... Read More
Our children and grand kids liked to celebrated Christmas together in a cruise. So we choose Oasis of the Seas because it offers many features on board. We paid more than 4000 dollars for 8 nights including air flights and airport transfer. The cruise fare was more than 400 dollars per night per person, a luxury pricing. We found out late that we had to wait for more than 4 hours at the airport for the first transfer to the ship on 10:30 am. On our return, we had to sign up for an excursion to the Kennedy Space Center during daytime to connect to an evening flight. They allowed us to cancel our airport transfer and the day-time excursion sent us to the airport afterwards. It taught us not to trust them for appropriate arrangements even with a package deal including the cruise, the air flights and the airport transfer. The Oasis of the Seas took in 6500 passengers. The check in was efficient for this large number of people but inevitably long. Ours was one and half hours but our friends spent 2 and half hours and were furious. Our luggage were mis-placed and we found them ourselves. My wife's luggage was damaged and they gave 50 dollars credit only. There were no particular celebration on either December 24 or 25. We were told of a Christmas lunch on Labadee, Haiti. This is a resort developed by Royal Caribbean. We can charge even with our ship card. It turned out to be just an ordinary BBQ. On the ship, you had to pay dearly for water, wine and specialty restaurants. 4 bottles of Evian costed 14 dollars. What is worse, the water from the faucet was not drinkable as advised by the front desk. That was confusing because the ship was equipped with water fountains in the fitness center and the running track. Both were posted with the signs asking us not to drink from the fountain. Still in the dining rooms, we were served with regular ice water. Apparently, they had portable water on the ship but they only provided for their dining rooms but not to us. We went one evening to 150 Central Park. This specialty restaurant charged us 45 dollars for a 3 course meal. This was considered over-priced since we already paid more than 400 dollars per person per day for room and board. There were no laundry room nor iron boards on the ship. Another avenue for them to get money from you. Their shows were very good. We like " Frozen in time" in particular. They also showcase Cats in a full-length production. Their staff were generally well-trained in the restaurants and guest services. Still, the pressure of making revenue was everywhere. We were at a wine-tasting event. At the end of tasting, they offered bottles of wines at deep discount for us to take back. My friend was ready to pay 50 dollars for two bottles. When he was ready to sign the pay slip, he found a charge of 18% gratuity in addition. I showed them my pay slip which did not post the 18% gratuity. My friend ended up not buying. Afterwards, I found in the review of my account that they added the 18% gratuity. They credited me back on that gratuity after my complaints. That wine clerk should be fired as this was cheating clearly. I enjoyed the cruise of the Oasis of the Seas. The charge of more than 400 dollars per person per night was way too expensive even during the peak holiday season. It really should be priced around 150 dollars per person per night. Read Less
Sail Date December 2016
Traveled for the Christmas week on the Epic. Our group was a party of 6 with two large balcony cabins. We were 4 adults and 2 teens. Embarkation was very easy. No lines at 11 AM. Staff greeted us with a smile and we were easily on board ... Read More
Traveled for the Christmas week on the Epic. Our group was a party of 6 with two large balcony cabins. We were 4 adults and 2 teens. Embarkation was very easy. No lines at 11 AM. Staff greeted us with a smile and we were easily on board and on our way to the buffet area. We had the drink package and immediately began to use it with a cocktail of the day. Amazingly, there was outdoor food ready for us!! The buffet opened shortly after that. We did wait a long time to get to our cabins, and when asking how soon it would be, I was told "when it's ready we will let you know" A bit curt, but oh well! Cabin was as described...........strange but doable Lots of storage but awful lighting and outlets awful. Bring along some extra extensions of some sort.. Met our wonderful cabin steward, Rosalee, who remembered our names from the first time we met! How do they do this???? She did all that she could to meet our needs but was never intrusive. Will get back to cabin issues in another section of this review. Been on several cruises and feel this food was some of the best. Have read other reviews of this ships food and can't understand why all the complaints? Ate in 3 specialty restaurants and all were great!!! Mostly ate beef the entire trip, so after I have my arteries cleared, will stay off beef for awhile! Drinks were good and plentiful and service was very good for the most. Wonderful service in Cagney's and Tempanaki !!! Catered to our shell fish allergic granddaughter, always watching to be certain there was no cross contamination. Entertainment was as good as any ship we have been on and we were sure to have made reservations as we knew this would be a very crowded cruise. Husband liked the casino, but was unlucky! Felt some of the big events held in the Atrium should have been moved to the theater as there was just too much crowding and not nearly enough places to sit. Actual shipboard activities were just OK. As always pool deck very over crowded and seat savers the usual problem as on all cruises. Basically used my own large balcony instead. Bought admission for the adult only water spa and enjoyed the peace and quiet and huge water features for the entire week.Very clean! Thought Epic did a good job celebrating Christmas all week....music, movies etc. Did not do any tours this time as we had been to these islands previously. Also there was the need to tender and water was rough for me to safely get on and off the ship.Missed Jamaica due to high winds, so felt bad for my grand kids. Now the ugly! We noticed that our carpet in the cabin was very wet and reported it in the A.M. We were having room service in our cabin when maintenance knocked and asked if they could come in to check. No problem we said. They failed to mention that they were going to open a drain while we were eating!!!! Quite an odor! We quickly went outside on the balcony to finish our meal and when we went back in, they had left two very large pieces of equipment to quickly dry up the carpet. Now we all know how small these cabins are and it is next to impossible to get past the bed to begin with, so having a large fan and a dehumidifier in the ONLY walking space was quite a trick!! Also the volume of noise was unbelievable!!!!! So after we tried our best to get ready, we left the cabin for the day. They were still in place when we came back to rest and had to call maintenance to haul them away. Carpet never really dried and on the night of day 4 it happened again!! Really nasty!!! Back with the fans etc! Now on the last night of out cruise, while packing, I received a call from customer relations asking if we would please move out for the night to a cabin one flight up. Ummm, I don't think so! They then proceed to say they were concerned with our health...think MOLD.....really?? How about the last 6 days? If they had another cabin to move us to, then why didn't they? Originally said ship was at capacity. Where did the people who were in this new found cabin go? Did they leave them on last port? Were they sleeping on the pool deck? Did they jump ship? Made no sense and so declined. What they really wanted was to run those fans all night to cover up the wet carpet for the oncoming next day guest!!!! Well good luck with that as they never did find the problem. For a week of soggy carpet the generously compensated us $100 Probably not nearly enough to cover one of the medical tests we may need for mold disease!!!!! All in all it was a good cruise if you eliminate the carpet stuff and our inability to stop in Jamaica. Nothing is perfect. When dealing with 4,000+ passengers you must expect some blips, so get over most of these issues. Again, special thanks to our room steward, Rosalie!!!!! Read Less
Sail Date December 2016
My husband and I are fairly experienced cruisers. We have been on 24 cruises, 15 of them on Royal Caribbean. This was our second cruise on Oasis, and we have been on Allure 4 times, so we know the big ships pretty well. Overall, the ... Read More
My husband and I are fairly experienced cruisers. We have been on 24 cruises, 15 of them on Royal Caribbean. This was our second cruise on Oasis, and we have been on Allure 4 times, so we know the big ships pretty well. Overall, the cruise was just OK. With the exception of our RCI sponsored excursion in Jamaica, which was horrible. The ship was clean, our room steward fantastic. But, as other cruisers on Oasis have mentioned, the food in the MDR was mediocre, and everything was served at room temperature. Not good when you enjoy soup! Most of the crew we encountered looked stressed, tired, and downright unhappy, including the entertainment staff. I had an encounter with a woman in Guest Services that was particularly hostile when I asked her a simple question on day 3 about the time frame to carry our luggage off the ship when disembarking. She looked annoyed and barked "It will be in the Cruise Compass". What?? When pressed, she finally told me the hours to carry your own luggage were 6:30 AM to 8:00 AM. How hard was that? Bright spots on the cruise were Sabor (the Mexican restaurant-delicious!), the diving show, Vintages for wine and tapas, and the ice show. Embarkation was a breeze, and debarkation was the fastest we have ever experienced. We were second in line for customs - a first for us! We will probably try either Celebrity (I know-RCI owns them) or a smaller RCI ship next time. Read Less
Sail Date December 2016
This was our third cruise this year, and we took it solely because we got a good deal. Getting to the port proved to be a chore, because there were four ships all loading at the same terminal side, but once we got into the area, boarding ... Read More
This was our third cruise this year, and we took it solely because we got a good deal. Getting to the port proved to be a chore, because there were four ships all loading at the same terminal side, but once we got into the area, boarding was fairly quick and painless. We were allowed into our cabin immediately (possibly because it took so long to get to the port -- we didn't board until after 2pm.) I appreciated that the muster drill was held in the casino, rather than crowded onto the decks, like we've experienced before. Starting with what we loved, the meals in the Manhattan Dining Room were excellent, accompanied by a jazz quartet that provided subtle, but mood establishing, background music. We had dinner in Taste one evening, didn't like that as much, and in the Noodle Shop, which was pretty good. Otherwise, snacks in the pub on deck 6 (good chicken wings, rest was kinda meh) and the buffet on deck 15 was okay for breakfast and lunch (the breakfast buffet, got very boring as the week wore on, always the same stuff, would have preferred some variety.) The entertainment was great, the best we've experienced at sea. Comedy club was tops, dueling pianos awesome, the shows were top notch (didn't like "Priscilla," it's not to our tastes) and Cirque Dreams and Dinner was an amazing add-on ($50/person for the premium seats, well worth it.) I'm not one for the casino, but it has to be on a par with some Las Vegas establishments -- hundreds of slots machines, and at least a dozen tables. It was kind of annoying that you often had to walk through it to get from place to place, because it's not non-smoking, but there are other ways to get around. The Cavern Club was great and the Epic Beatles were outstanding. Can't say enough for the two shows of theirs that we saw. Martini Bar was a great place to hangout and had great staff. They sponsored our Cruise Critic meet and greet, as well as the slot pull (provided some gifts,) that was very cool. We met great friends at the meet and greet, very happy that we got to do that. Now, the not so good... Stateroom -- terrible, see below Bar staff -- there were a couple bars that were good, but service, in general, was very slow. The bar outside of the Manhattan Room was particularly bad Television -- the "sports pub" had two tvs that pretty much placed soccer 24/7. That's okay with me, but I know that there were those who were disappointed that Monday Night Football, for example, wasn't available on the ship. In the cabin, you had four channels (FoxNews, MSNBC, BBC News and Sports 24/7) in addition to the cruise line info channels and one movie channel (showing random films, it wasn't HBO or something similar.) Atmosphere -- there was definitely an "upsell" feel to the place, that NCL constantly had their hand out for one thing or another, from future cruise deposits to pull tabs to raffle tickets to... Communication -- ABSOLUTELY TERRIBLE. This baffles me, because you can't blame it on the ship, which is newly in Port Canaveral -- these are not "shake down" issues. Prior to the cruise, we received no information about what terminal to report to. During the cruise, you are required to make reservations for shows and dinners and stuff, but there is no way to see what you've reserved without going to the customer service desk and having them print it out for you. At Grand Cayman, our excursion brought us back to port with 15 minutes to spare, only to find half the ship, literally, about 2,000 people, ahead of us in like to get on the tender. We waited in the sun for almost an hour to get on and, apart from an NCL officer walking through the queue once (probably trying to figure out how long it was going to take to get everyone on board) and a guy handing out cool towels thirty feet ahead of the tender loading area, no one came to check on the passengers, many of who were older, to hand out water, assure people they'd get on, etc. We were basically ignored. Finally, on disembarkation day, we had, literally, no idea what the process was. No one delivered luggage tags, we'd been given customs forms, but absolutely nothing else about the process. I turned on the tv at 7am to see if there was something about it, and there was a channel with some info, but nothing about what deck to go to if you were going to carry your stuff off (which we had to do, lacking luggage tags.) We wound up asking a fellow passenger at the elevators (get off on deck 7.) On the whole, we will likely give Norwegian another try -- the food and entertainment are powerful enough draws -- but would never go on the Epic again. Read Less
Sail Date December 2016
We chose this cruise because it included 3 ports that we had never visited before. This was our fourth cruise (3rd with Carnival). We were really looking forward to it, but came away somewhat disappointed. The ship was okay, but ... Read More
We chose this cruise because it included 3 ports that we had never visited before. This was our fourth cruise (3rd with Carnival). We were really looking forward to it, but came away somewhat disappointed. The ship was okay, but didn't have any outstanding features. The food at the Lido buffet was mediocre at best. We've had much better on other ships. Cooked items were often just warm to the touch, even at the start of the dining hours. Although I like iced tea, I found the pre-mixed brand served on board to be un-drinkable. I did like the selection of fresh fruit available at each meal. The tables were serviced well, but the ledge along the dining room windows always had a several-days accumulation of crumbs and food scraps. The cabin housekeeping staff was friendly, efficient and unobtrusive. All of the on-board entertainment we experienced was enjoyable and well-done. We usually book our cruises based on the port itinerary rather than the ship, but it's unlikely we would ever book another vacation on the Magic. Read Less
Sail Date December 2016
I should have taken a cue from the long lines we stood in to even get checked in and onto the ship. My 2 daughters and I had a mini balcony suite (with emphasis on mini). It was tiny. I cannot imagine what the interior staterooms ... Read More
I should have taken a cue from the long lines we stood in to even get checked in and onto the ship. My 2 daughters and I had a mini balcony suite (with emphasis on mini). It was tiny. I cannot imagine what the interior staterooms were like. Whomever designed those rooms should be stripped of whatever title they hold. The bathroom is right in the room with only a smoked glass rounded-shaped slider to put into place to use the toilet and another one to use the shower. They are about the size of the facilities in an RV. There is absolutely no privacy since you can certainly see (and hear) the person inside through the glass and see when they stand, sit or whatever. Ours had a curtain, but other people told me they did not even have that. There is barely room to walk in the cabin....tiny, tiny, tiny. This is a huge ship and with the tiny rooms it holds a lot of people, but does not have enough elevators to accommodate them, so expect a long wait time. You cannot even take sealed bottled water on-board unless you have a "written" statement from your doctor. If you want water, you must purchase it on-board for the low price of $7.95 per bottle or $26.95 for HALF a case (that's 6 bottles, mind you). The very first night on-board we asked our cabin steward for coffee packets (there was a coffee maker which made one cup at a time in the room, but no coffee). He informed us that they were out of coffee packs but we could order room service coffee at no charge. When I called, they said room service coffee was $9.95 (after breakfast) and we could only get complimentary coffee in the morning. Next morning I was on hold for 35 minutes and was told it would be 30 to 45 minutes wait and $7.95. We told them it was supposed to be complimentary because we had no coffee in the room. We had to hold again until they could confirm that. Our cabin steward was great and did everything possible to make our stay enjoyable. He was always at our beck and call and was always friendly. The staff on the common areas were not nearly so friendly. I have been on cruises where EVERY staff person ALWAYS spoke. No so on this cruise; most of those "in charge" did not even appear to notice us guests. Another thing, it was my understanding that if you dined in the complementary dining rooms, you could order anything on the menu....not so anymore. The "better" entrees now have a hefty up-charge. And, there are more up-charge restaurants than complementary ones. We bought the 3 meal up-charge package and I must say the three up-charge restaurants we chose (Cagneys, LeBistro, & Moderno Chiaroscuro) were excellent. I am not a prude and go to NY and Atlanta to see Broadway shows. However, the show in their big theater, "Priscilla, Queen of the Desert," was so vulgar and offensive we could not sit through it and got up and left. Why a cruise line would book that kind of show for a cruise (other than gay men) is beyond me. However, the show "Burn the Floor" was exciting and well done by a talented cast. We thoroughly enjoyed it. This was my first cruise with Norwegian and it may very well be my last. If their other ships are like the Epic, I am not interested in sailing with this cruise line again. Read Less
Sail Date November 2016
We chose the cruise for the itinerary as we'd never been to Belize. It is also only an hour from where we live and we looked forward to the short drive. I think my 'booking agent' (husband) said he got a pretty good price on ... Read More
We chose the cruise for the itinerary as we'd never been to Belize. It is also only an hour from where we live and we looked forward to the short drive. I think my 'booking agent' (husband) said he got a pretty good price on a suite. Only the second time we have ever had a suite, the other being a Costa ship. We are Diamond on RCCL and we think their newer ships are beautifully decorated. Sunshine had cheery hallways with large, Florida style wall art. Maybe that is why the hallways always were so noisy - too cheerful and bright. With the suite, came priority checkin which was really nice because there were long lines outside. Our room was also ready for us so we went right up. The room size was generous and we didn't use all of the drawers or closets. We had all ready been warned on 'Shipmates' about the one wall socket, but we had another in the dressing area. The bathroom had a jetted tub/shower. If you don't like stepping over the tub to get to the shower, this isn't for you. There was a rubber mat, however, so it wasn't slippery. I just love the toilet paper that slides onto an "L" shaped holder, so every time you pull off a strip it flies off across the room! The only room amenity, aside from size, was two complimentary liters of water which were too big to carry off ship, so we only used one. There wasn't any conditioner or lotion but there was gel and shampoo in dispensers in the shower. There were also two robes of nice quality and upgraded design and one tray of cookies. (Very good, I was hoping for more.) We were glad that the draperies were heavy, fully dark and closed ALL the way, to keep our that Caribbean sunshine in the mornings! Our cabin steward, Penny, was delightful. She always remembered our name and she was so upbeat all the time. This is the first trip where we have had a different towel animal every night. Those must take so long to fold and arrange. We were glad to see that Penny had a helper. The other cruises we've done have been cutting back on that and that makes them even more over-worked. Part of the enjoyable experience was the couple at our early dining table. We had fun every evening with them. Again, other lines are doing away with Assigned Dining and we miss that. We joke that we get to see each other 24-7 and we go on cruises to meet people! Someone mentioned 'no coffee' at dinner and we had it every night. Not as good as the Seattle's Best served on other ships. We didn't do any of the entertainment except the comedians. We especially liked Jim Brick and a movie outdoors which is a fun way to see even a bad movie - Independence Day - Resurgence. One other thing we did was splurge on the Unlimited Beverage package. It was fun to try new drinks when price was no object. There were plenty of bars, but we didn't particularly like any of the options. There wasn't a Champagne Bar for an intimate atmosphere. Again, we were looking for some of the options that we have had on other ships. The Norwegian Escape has a beautiful outdoor seating area along one whole deck. It had a bar that opened at noon, and really comfy chairs for reading. It's all personal preference and the more you sail the more you will have to compare to. There is nothing ever really BAD about cruising. Beats cooking at home! Read Less
Sail Date November 2016
We chose this cruise for the price and itinerary. We booked the forward hallway rooms (6101, 6103, etc) Traveled with several people, children included, and we are all agree there are some things we like and some things we did not. ... Read More
We chose this cruise for the price and itinerary. We booked the forward hallway rooms (6101, 6103, etc) Traveled with several people, children included, and we are all agree there are some things we like and some things we did not. Bottom line we would not cruise Carnival again. Day 1 Port Canaveral - boarding was seamless; allowed on an hour early; directed to pool area where music and cocktails were in full swing. It was announced room would be ready by 1:00. When we went to our rooms around that time, not even close to being ready. Hallway filthy, rooms still dirty from prior guests. Did not receive luggage until after 6:00. While it was nice to get on board early, they clearly were not ready and a little gross. Nonetheless, it is still amazing how they turn the boat over that quickly: food, linens, rooms, etc. so hats off for that. Location of rooms for us we excellent. Quiet, private. Rooms are definately tight but worth it. We book two rooms because we like having two bathrooms with three kids. Inkar was great. Day 1, food was excellent, drinks well liquored. One huge complaint for us is the entire main stairwell reeks of cigarette smoke from casino. You end up having to cut through the casino a lot bec of it's location. Obviously you can avoid but going up or down a floor and around it. Day 2 at Sea - a lot of activities; food again was great; desserts at dinner aren't the greatest. Motown show highly recommend. We had the early seating for dinner. Food was very good. Staff was accommodating with drink pkg. Not everyone in our party had bottomless bubbles or the drink pkg but we were still able to get drinks at dinner or around pool no problem. Day 3 We aren't big on the buffet. Havana omelet station was great; Blue Iguana breakfast burritos awesome. water leak in hallway near elevators started. Giant fans were constantly blowing in hall to dry out carpet. Loud. I think this is the days we did the Mahogany Bag. We rented golf carts outside port and drove to beach. Overall not bad, a little honky tonk with street vendors almost harrassing us literally every 5 minutes. Service was good, cervesa cheap, water clean, kayaks free. our teenagers drove golf carts back to port. About 15 minutes. No driving rules so that was a highlight for them. Day 4 Belize snorkeling tour with private island/beach. I'd give snorkeling a 2/5. Entertainment on the "catamaran" which was not a catamaran at all a 5/5 and Starfish Island a 6/5! Bull E on tender was very entertaining. Snorkeling was in the open ocean, very rough, didn't see much of anything. The crew floated around the group in kayaks so if someone, especially the kids, got winded or wanted to go back on the tender, they were there in seconds to get you on kayak and back on boat. Starfish Island was just clean, quiet, relaxing, there was a starfish farm the kids loved. Of course, ladies braiding hair but no pressure to buy or do anything. Day 5 Costa Maya (this may have been day 4) we booked beach and kayak. Perfect day. Inexpensive. Could take chairlift or walk back to boat if you really wanted to eat onboard. There were a few bars/food on the beach. Water was nice. The kayak was well worth it. Turtle farm on backside of island. Guides were awesome. Free. I would not pay for chairlift, however. The walk to boat is not that long. There is a nice nature path you can take either way or just stay on the main paved road. I thought chair lift was right near the boat when we disembarked. However, you do have to walk at least half way to the beach to board the chairlift (about 10 min). So in my opinion, you may as well just walk another 10 minutes to beach. We weren't the first ones their but if your persistent enough, you can find clam chairs at the shore line. Our guide kept trying to sit us in the middle...ugh Last day in Conzumel we booked our excursion to Xplor. Mixed reviews about this one. Zip lining was great but a ton of walking up hills and stairs. Left Carnival Sunshine on time for about a 10 min walk to ferry. Ferry was at least 30 min to mainlain; then another 30 minutes on a tour bus to park. I've read other reviews who say their tour guide was awesome. Ours not so much. Kind of just direcited from place to place but we lost track of him towards the end of the day and almost missed the tour bus back to ferry! Overall, it's a lot of walking in general, fast paced because you are only there for a certain amount of time, Very clean. Lunch at the park was an open buffet and was absolutely delicious. Guests being allowed to smoke at such a nice, natural environment park, was a minus. The jeep ride that was supposed to be amphibious vehicles never accessed the caves/water. They were blocked off so we were restricted to the trails only. Very disappointing. Would expect a little more direction from guide based on other reviews. DISEMBARKING was easy. However we booked an inexpensive bus shuttle "go port canaveral" for $14.50 one way. We kept our luggage the night before so we can just walk off boat early. Think we had a 12:30 flight. Got curbside around 8:15. But didn't show for at least an hour or so. The woman checking us in was EXTREMELY rude. Once bus arrived, we boarded and arrived no problem at airport. But was fine, clean, no problems, wheels round not square as anticipated! Overall Carnival Sunshine review: food, entertainment was 5/5 Smoking, cleanliness a huge minus for us 1/5 Read Less
Sail Date November 2016
I have sailed on 3 other Carnival cruises in the past but this time I was traveling with my adult children and my husband. Overall the ship is very clean and well maintained, but be prepared to be herded on. Several years ago, Carnival ... Read More
I have sailed on 3 other Carnival cruises in the past but this time I was traveling with my adult children and my husband. Overall the ship is very clean and well maintained, but be prepared to be herded on. Several years ago, Carnival decided to add a water park to the ship as well as approximately 150 more rooms. The water park probably looked liked a great idea on paper but the reality is that is not used very often, so the 1 and only main pool is super full. We spent most of our time on the boat just trying to find a chair to seat in. The buffet area was the same, 20-30 minutes of your time is spent just trying to locate a table. The food at the buffet was always lukewarm and not a lot of choices, by the time you got back to your table the food would be cold. In addition, the buffet area was very small in comparison to the crowds, approximately 2700 passengers. My family spent a lot of time in lines for pizza, sandwiches, drinks, going up or down stairs, using the elevator or just trying to visit the ports of call. While the employees did their very best to manage the crowds they looked lost and overwhelmed and down right tired. Our cabins were very nice and were great full we had paid for the balcony rooms. The ship had lots of onboard activities but they were usually crowded. I will continue to cruise with Carnival but just not on this ship, just too full. Read Less
Sail Date November 2016
15 years ago my wife and I took a cruise on Royal, we have told SOOO many people about it. The people, the food, the feeling of royalty. This Cruise did not stack up but only because Royal its self has put money over the experience. The ... Read More
15 years ago my wife and I took a cruise on Royal, we have told SOOO many people about it. The people, the food, the feeling of royalty. This Cruise did not stack up but only because Royal its self has put money over the experience. The staff was great, the boat was great, what they have done to there port at Hati, and what they have done to there dinners should be criminal, If you want to enjoy good food, pull out your wallet, it going to cost you upwards of 50.00 more per head per night, otherwise get ready to eat lunch room quality food in the main dinning hall. There were 12 people in my party, and after paying almost 18,000.00 between all of us to get on the ship you can imagine we passed on the additional 600.00 a night to be able to eat food of any quality. (7,200.00 more). None of that of course includes the shore excursions we went on but those were all well worth the cost and we had no issue paying for them. Hati however .... what a joke, what was once a paradise is not a segregated beach, biased by how much money you spend as to weather you can actually go enjoy the beach its self. If you do not pay more you will be set in about 100'x40' of water with the rest of the passengers while the rest of the peninsula is only accessible if you have a special pass. Read Less
Sail Date November 2016
We have cruised with another line mostly and decided to give Norwegian a try for the first time. We are in our early 40's with no children. Embarkation was the craziest we have ever seen before. We parked at a shuttle lot and sat ... Read More
We have cruised with another line mostly and decided to give Norwegian a try for the first time. We are in our early 40's with no children. Embarkation was the craziest we have ever seen before. We parked at a shuttle lot and sat on the shuttle for 45 minutes due to a back log of traffic. Then we waited in the terminal in line for another 2 hours. This was the worst process I have seen and it really needs to be fixed. Ship has nice decor and it is easy to maneuver around. Had a balcony cabin. Loved the sliding balcony door as there were no slamming noises like we were used to on other cruises. Our room steward was great. The design is a bit tight for two people to walk around in, but loved all the hidden storage. The separate shower and toilet areas worked well for us. Balcony is large and loungers instead of chairs would have been better. Since we had the free beverage package it was easy to get drinks, when we could get a bartender. We felt most bars were under staffed and overwhelmed. I stuck with wine as I found most of the mixed drinks really odd tasting. Enjoyed the ice bar one night and felt the drinks were nice and strong. Dining had its ups and downs. I was very disappointed that all the speciality restaurants were booked by the time we boarded. They should really set aside slots for walk up's each day. I thought "Freestyle" cruising meant no planning??!! Since that was the case we either ate at the buffet or O'Sheehans for dinner daily. Loved the wings, burgers, salads etc that we had there. The buffet had lots to choose from daily and loved the fresh salads. Was disappointed that our Thanksgiving reservation at the Manahattan room didn't happen for us. We reserved 6:30. Got in line by 6:15 and waited till 7pm and people with 6pm reservations were still not seated. So we left and had burgers at the pub instead. Disappointed room service has a fee when it is free on other cruise lines. Noodle bar was very good. Only got in once due to the limited time and availability. Entertainment was great. Loved the Cirque show, but there needs to be another meal choice besides the beef and shrimp or a veggie dish. How about a chicken one to choose from? Meal itself was ok. I loved the Burn the Floor and Priscilla Queen of the Desert show. Howl at the Moon was ok, but we have had a better experience with this elsewhere. Comedians were funny. The Spice H20 was a good place to hang out as long as we could sit on the nonsmoking side, with my allergy I could not go on the side with the bar for more than a minute. We found the casino layout odd but smoke there did not bother me. Glow party was fun the one night also. Bowling was fun and proved difficult on a moving ship. What made the whole trip on the ship for us was the Thermal spa passes. Spending time in the spa daily made my trip. The bubble pools and saunas are wonderful and the environment is relaxing. Heated stone loungers and balcony chairs made this place heaven after a long day. Fitness center is huge with tons of cardio machines, impressive. We did the Passion Island tour in Cozumel. This was a nice island and beach, but was I tired of being asked if I wanted a drink every 10 minutes even though they were included. Lunch buffet was ok. Skip the souvenirs here and get them in town. Vendors in town are pushy, but will work with you on price. In Jamaica we did the Chukka River tubing. This was a ton of fun! The roads to get there are a little rough and steep, but our driver was careful. It was raining but we still had fun. The river is a bit cold at first but the rainforest scenery makes up for it. There are some mild rapids in spots but the tour guides stay with the group. Several of us broke off and were way ahead of everyone for a while and it was so peaceful. The jerk chicken at the end is very good and worth a try. We had time for shopping near port after. We bought a beautiful paining from a very nice man. We enjoyed this port more than we thought we would. We did Grand Cayman on our own and had wished we did not by the time we were done. Traffic in Grand Cayman is crazy with 4 ships here. We took a public bus to the Dolphin place across from the turtle farm to swim with dolphins. The bus had a low almost flat tire and the driver had to stop for air. Traffic was so bad we almost did not make our time. We got there and it was like a cattle call. People all in groups into the tanks. The experience was ok, but by the end I felt really bad for the dolphin who did not want to perform anymore and they needed to call another one in from another holding pen. I never want to do that again. Turtle farm was ok, we were disappointed that they stop the snorkeling by a certain time or we would have planned our day better. Got back into town and went to Margaritaville for food. Service was slow but food good. **WARNING** If you are new to NCL, when you board the ship the first day go to your tv and go to the entertainment section to book your tender ticket(s). This was all new to us as on other lines you don't need to do this. We made ourselves board the tender with another letter since we had "L" but had to be at the dolphin place by 1:30. Had we waited we would have never made it. They never checked or asked our letter, but I would have liked to know about this process ahead of time. Great Stirrup Cay is really nice, but the tender here is a disaster. Too many people, takes too long. Again, we had letter "M" but boarded with D as it would have taken all day. Beach is nice with good snorkeling. Lunch was impressive and very good. Shopping here not so good. Crappy shirts and stuff. Debarkation was ok. We did self assist since we live in FL. Waited a while but easier than looking for our luggage in all the piles. Will we do a NCL cruise again? I am not sure. I prefer the mid sized ships, but loved the spa services available with the pass. Overall we had fun, but we are not sold on strictly cruising with NCL. Read Less
Sail Date November 2016
The only good part of this cruise was the shore excursions and dining room staff. This was maiden voyage of Oasis Of The Seas from Port Canaveral 8 night cruise. Were not impressed worst cruise ever on Royal, Most cruisers we talked with ... Read More
The only good part of this cruise was the shore excursions and dining room staff. This was maiden voyage of Oasis Of The Seas from Port Canaveral 8 night cruise. Were not impressed worst cruise ever on Royal, Most cruisers we talked with felt same way just a blah cruise. We will cruise again with Royal but not on the Super Big Ships going back to freedom class but not anytime soon on Royal. The cruise staff just did not have the pep and enthusiasm were usually see on Royal. We had to get our on drinks most of the times A lot of the bar staff were rude, had almost no pool deck or casino bar staff worked out great for the ship if you had a drink package because spent a lot of time just not getting drinks. Had issues in casino with slots not working correctly staff came and reset machines but said they were not working properly but we could continue playing but they couldn't give us our voucher that we started with wasn't there fault the machine wasn't working properly, but left the machines in service saw this several times was told it happens a lot after restart on port days. Only saving grace shore excursions. There were a lot of dissatisfied cruisers. Read Less
Sail Date November 2016

Find a Cruise

Easily compare prices from multiple sites with one click