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39 Orlando (Port Canaveral) to Caribbean - Western Cruise Reviews

Our experience on board the Epic was memorable but for all the wrong reasons. Compared to the Escape our experience on the Epic was less than stellar. Please don't mistake this for a review of NCL as a whole but instead about our ... Read More
Our experience on board the Epic was memorable but for all the wrong reasons. Compared to the Escape our experience on the Epic was less than stellar. Please don't mistake this for a review of NCL as a whole but instead about our experience on board the Epic. My hope is that NCL will see this and make a concerted effort to drastically improve the guest experience on board the Epic as many others share similar discontent for this ship. Every passenger received a phone call a couple days prior to embarkation day notifying us not to arrive at our designated time. We were told embarkation was going to be delayed and was given a different assigned time to arrive. Once we were on the cruise it was discovered an EDM festival named Holy Ship! was on the Epic the week prior. Almost every crew member we encountered had something to say negatively about the previous passengers and their behavior. Pool furniture was being thrown into the pool, state rooms were filthy and disorganized, passengers were too hung over or strung out and the crew had a hard time getting them out of the staterooms in order to turn the ship over for our cruise. While I understand this must have been a taxing week for the crew, I find it frustrating they were using it as an excuse as to why our cruise experience was so lackluster. I would have rather they apologize and go above and beyond to ensure we had a good experience instead of hearing excuses all week as to why the crew isn't up to par. The embarkation process did go smoothly however there was an extreme delay before we were able to get into our staterooms. We were told we could get into them between 1:00 to 1:30pm but we didn't get into them until 3:30pm. Most of our evening dining experiences were average at best. We ate in both complimentary and specialty dining venues. When dining on the Escape we never had an unsatisfactory meal but I can't say the same about our experience on the Epic. One evening we dined in the Manhattan room which was complimentary but my partner and another of our friends ordered the lobster tail for an upgraded charge of $25. I tried a bite of the lobster, it was extremely tough and chewy. My partner wasn't able to finish it before he had to leave the table to go to the bathroom because he got nauseous. The waiter stopped by the table to ask if he was finished with his food so he could take his plate. I told him my partner was getting sick in the bathroom. He offered no empathy and when I told him the lobster was bad, he didn't attempt to fix the situation or offer to cover the $25. I let this go and figured his sickness could have been from something else. Later that night our friend who ordered lobster also got sick. I no longer think it was a coincidence that both who ordered the lobster got sick. This did not sit well with me so I planned to address this later with guest services. A group of us went to Taste for breakfast and it appeared the crew was not ready at all for the amount of guests who showed up for breakfast that morning. There were three different officers who were seating people, and they pulled two waiters from another restaurant to help. Even with all of that, they were still scrambling and it took them 20 minutes before anyone came to our table to introduce themselves or take a beverage order. In the mean time no one came to apologize for the wait or to let us know they would be with us shortly. There were other food quality issues which individually could have been forgiven but each day it was always something with the food. I ordered a lava cake one evening for dessert but it was not a lava cake, it was described on the menu incorrectly. Another meal I ordered was a seafood dish which was supposed to be Milanese but it was prepared Parmesan style. Another meal I ordered a beefsteak tomato salad of which every tomato was green, tough and not ripe at all. I encountered a large amount of frustration when trying to reserve our tender boats to go ashore. All of our dailies stated we could reserve tenders from our televisions in the state rooms, or any of the monitors throughout the public areas of the cruise ship, or at the box office. I made numerous attempts to reserve on our television in the stateroom with no success. Then I tried to use a couple of monitors again with no success. Finally, I had to deal with the reality of standing in line at the box office to reserve our tender. This was excruciatingly painful as everyone else in the line was trying to reserve their show times. Since Priscilla Queen of the Dessert was one of the shows, it became a lengthy conversation with most passengers to describe the show and waiting while they decided if this was a show they wanted to see. On average it took each group about 5 to 7 minutes to book their shows. Once I got to an agent and booked my tender it took 30 seconds. I asked why I couldn't reserve in the room or on the monitors I was told neither of them were working! The tender boat reservation should not be included in the same line with the box office. This was a huge misstep in my opinion. Despite our experience on board the Epic we went to the cruise next desk to purchase our deposits for our next cruise. I wanted to be able to give NCL another chance and looked to book on one of the Breakaway or Breakaway plus class ships. I asked the agent to help us find a cruise longer than 7 days on one of the newer ships. He said that would be difficult and asked why a newer ship. I started to explain our negative experience on board the Epic and he completely agreed stating the ship is a mess and is going through some changes in management and staff. He spoke with extreme candor and admitted the Epic is not the best ship. While I appreciated his honesty part of me hopped he would probe and asked why I was so dissatisfied about my experience. When I finally went to guest services and spoke with a representative nothing was resolved. NCL is no longer placing comment cards in each of the staterooms. Instead they send out emails post cruise to a portion of the passengers on board to survey their experience. I wanted to be sure I would be able to discuss my experiences so I asked if there was a place online where I could offer my feed back. The agent couldn't give me an answer, and couldn't find a link herself when she went online to look for one. After discussing my experiences with her she barely offered an empathetic apology and no resolution to my dissatisfaction. There were so many other negative experiences on board the Epic of would make this review entirely too lengthy. If they were isolated events they could easily be overlooked. I know this will appear as a negative review of NCL but our experience on the Escape was beyond exceptional yet on the Epic so dismal. The people and friendships we made on board combined with the amazing ports of call made up for the lackluster experience on the Epic. Read Less
Sail Date January 2017
This was my 23rd cruise (cruised 10 other times on other lines) with Royal Caribbean which was always my favorite line. However, I am sorry I decided to take a Mega ship this year and because of our experience, I will never take another ... Read More
This was my 23rd cruise (cruised 10 other times on other lines) with Royal Caribbean which was always my favorite line. However, I am sorry I decided to take a Mega ship this year and because of our experience, I will never take another Mega ship again. The Oasis of the Seas was a fabulous ship, no doubt, but a number of things that Royal Caribbean has been known for suffered because of the masses of people who had to be serviced. Embarkation was a nightmare, which was a continuation of our terrible airport checkin. It used to be that once your bags were on the plane, you never saw them again until they were delivered in front of your cabin on the ship. Imagine our shock when we had to haul our bags through the airport, searching for someone to ask where we should go. We were never told by our Royal Caribbean agent that this would happen at the airport so we were shocked and incredibly disappointed, not to mention exhausted by the time we boarded the ship. Our cabin was comfortable and clean. However, this was the worse food I'd ever eaten on ANY Royal Caribbean ship. It was more like what prisoners call "grub". This was true in both the dining room and the Windjammer. The best things to eat were the rolls and butter and desserts. You often didn't know what the food was in the Windjammer, ugh. There were many foreign dishes which needed and English translation so we'd know what we were eating. Fortunately, service was excellent in our cabin, dining room and Windjammer. It is obvious that Royal is changing it's focus to younger, less discerning passengers who could care less about quality, taste and presentation of their meals. That is so sad but I guess there are just way too many people to care about ambiance and quality. When I spend that much money, I want quality. I can eat tough prime rib, tiny lobsters the size of prawns, and stew at home. Royal Caribbean might find that they are losing many of their seasoned cruisers to the younger, less experienced, less demanding passenger and because of this, they will quickly find themselves on the level with Carnival Cruise Lines. Read Less
Sail Date December 2016
We choose the ship because of curiosity. We found plenty of things t do, but the constant sales pitches that were ongoing on the promenade was relentless, and not open late or when at a port. The food was delicious but no ... Read More
We choose the ship because of curiosity. We found plenty of things t do, but the constant sales pitches that were ongoing on the promenade was relentless, and not open late or when at a port. The food was delicious but no "midnight buffet". Places to eat closed early and the little places that were available were horrible. Sorrentos pizza tasted like cardboard with melted cheese. Promenade cafe offered little sandwiches that had 1 slim piece of meat. We ordered two and combined them to make one decent sandwich. My wife had one server tell her that if she wanted orange juice with her breakfast she would have to wait till 1130 am as they were closed. Their hours were open till 1100 am, according to our watch it was 1054 am. If you want to go on this ship and don't mind adjusting you time to fit their schedule then you might enjoy the cruise, but my wife and I will not be returning to this ship. Read Less
Sail Date December 2016
Our children and grand kids liked to celebrated Christmas together in a cruise. So we choose Oasis of the Seas because it offers many features on board. We paid more than 4000 dollars for 8 nights including air flights and airport ... Read More
Our children and grand kids liked to celebrated Christmas together in a cruise. So we choose Oasis of the Seas because it offers many features on board. We paid more than 4000 dollars for 8 nights including air flights and airport transfer. The cruise fare was more than 400 dollars per night per person, a luxury pricing. We found out late that we had to wait for more than 4 hours at the airport for the first transfer to the ship on 10:30 am. On our return, we had to sign up for an excursion to the Kennedy Space Center during daytime to connect to an evening flight. They allowed us to cancel our airport transfer and the day-time excursion sent us to the airport afterwards. It taught us not to trust them for appropriate arrangements even with a package deal including the cruise, the air flights and the airport transfer. The Oasis of the Seas took in 6500 passengers. The check in was efficient for this large number of people but inevitably long. Ours was one and half hours but our friends spent 2 and half hours and were furious. Our luggage were mis-placed and we found them ourselves. My wife's luggage was damaged and they gave 50 dollars credit only. There were no particular celebration on either December 24 or 25. We were told of a Christmas lunch on Labadee, Haiti. This is a resort developed by Royal Caribbean. We can charge even with our ship card. It turned out to be just an ordinary BBQ. On the ship, you had to pay dearly for water, wine and specialty restaurants. 4 bottles of Evian costed 14 dollars. What is worse, the water from the faucet was not drinkable as advised by the front desk. That was confusing because the ship was equipped with water fountains in the fitness center and the running track. Both were posted with the signs asking us not to drink from the fountain. Still in the dining rooms, we were served with regular ice water. Apparently, they had portable water on the ship but they only provided for their dining rooms but not to us. We went one evening to 150 Central Park. This specialty restaurant charged us 45 dollars for a 3 course meal. This was considered over-priced since we already paid more than 400 dollars per person per day for room and board. There were no laundry room nor iron boards on the ship. Another avenue for them to get money from you. Their shows were very good. We like " Frozen in time" in particular. They also showcase Cats in a full-length production. Their staff were generally well-trained in the restaurants and guest services. Still, the pressure of making revenue was everywhere. We were at a wine-tasting event. At the end of tasting, they offered bottles of wines at deep discount for us to take back. My friend was ready to pay 50 dollars for two bottles. When he was ready to sign the pay slip, he found a charge of 18% gratuity in addition. I showed them my pay slip which did not post the 18% gratuity. My friend ended up not buying. Afterwards, I found in the review of my account that they added the 18% gratuity. They credited me back on that gratuity after my complaints. That wine clerk should be fired as this was cheating clearly. I enjoyed the cruise of the Oasis of the Seas. The charge of more than 400 dollars per person per night was way too expensive even during the peak holiday season. It really should be priced around 150 dollars per person per night. Read Less
Sail Date December 2016
Traveled for the Christmas week on the Epic. Our group was a party of 6 with two large balcony cabins. We were 4 adults and 2 teens. Embarkation was very easy. No lines at 11 AM. Staff greeted us with a smile and we were easily on board ... Read More
Traveled for the Christmas week on the Epic. Our group was a party of 6 with two large balcony cabins. We were 4 adults and 2 teens. Embarkation was very easy. No lines at 11 AM. Staff greeted us with a smile and we were easily on board and on our way to the buffet area. We had the drink package and immediately began to use it with a cocktail of the day. Amazingly, there was outdoor food ready for us!! The buffet opened shortly after that. We did wait a long time to get to our cabins, and when asking how soon it would be, I was told "when it's ready we will let you know" A bit curt, but oh well! Cabin was as described...........strange but doable Lots of storage but awful lighting and outlets awful. Bring along some extra extensions of some sort.. Met our wonderful cabin steward, Rosalee, who remembered our names from the first time we met! How do they do this???? She did all that she could to meet our needs but was never intrusive. Will get back to cabin issues in another section of this review. Been on several cruises and feel this food was some of the best. Have read other reviews of this ships food and can't understand why all the complaints? Ate in 3 specialty restaurants and all were great!!! Mostly ate beef the entire trip, so after I have my arteries cleared, will stay off beef for awhile! Drinks were good and plentiful and service was very good for the most. Wonderful service in Cagney's and Tempanaki !!! Catered to our shell fish allergic granddaughter, always watching to be certain there was no cross contamination. Entertainment was as good as any ship we have been on and we were sure to have made reservations as we knew this would be a very crowded cruise. Husband liked the casino, but was unlucky! Felt some of the big events held in the Atrium should have been moved to the theater as there was just too much crowding and not nearly enough places to sit. Actual shipboard activities were just OK. As always pool deck very over crowded and seat savers the usual problem as on all cruises. Basically used my own large balcony instead. Bought admission for the adult only water spa and enjoyed the peace and quiet and huge water features for the entire week.Very clean! Thought Epic did a good job celebrating Christmas all week....music, movies etc. Did not do any tours this time as we had been to these islands previously. Also there was the need to tender and water was rough for me to safely get on and off the ship.Missed Jamaica due to high winds, so felt bad for my grand kids. Now the ugly! We noticed that our carpet in the cabin was very wet and reported it in the A.M. We were having room service in our cabin when maintenance knocked and asked if they could come in to check. No problem we said. They failed to mention that they were going to open a drain while we were eating!!!! Quite an odor! We quickly went outside on the balcony to finish our meal and when we went back in, they had left two very large pieces of equipment to quickly dry up the carpet. Now we all know how small these cabins are and it is next to impossible to get past the bed to begin with, so having a large fan and a dehumidifier in the ONLY walking space was quite a trick!! Also the volume of noise was unbelievable!!!!! So after we tried our best to get ready, we left the cabin for the day. They were still in place when we came back to rest and had to call maintenance to haul them away. Carpet never really dried and on the night of day 4 it happened again!! Really nasty!!! Back with the fans etc! Now on the last night of out cruise, while packing, I received a call from customer relations asking if we would please move out for the night to a cabin one flight up. Ummm, I don't think so! They then proceed to say they were concerned with our health...think MOLD.....really?? How about the last 6 days? If they had another cabin to move us to, then why didn't they? Originally said ship was at capacity. Where did the people who were in this new found cabin go? Did they leave them on last port? Were they sleeping on the pool deck? Did they jump ship? Made no sense and so declined. What they really wanted was to run those fans all night to cover up the wet carpet for the oncoming next day guest!!!! Well good luck with that as they never did find the problem. For a week of soggy carpet the generously compensated us $100 Probably not nearly enough to cover one of the medical tests we may need for mold disease!!!!! All in all it was a good cruise if you eliminate the carpet stuff and our inability to stop in Jamaica. Nothing is perfect. When dealing with 4,000+ passengers you must expect some blips, so get over most of these issues. Again, special thanks to our room steward, Rosalie!!!!! Read Less
Sail Date December 2016
My husband and I are fairly experienced cruisers. We have been on 24 cruises, 15 of them on Royal Caribbean. This was our second cruise on Oasis, and we have been on Allure 4 times, so we know the big ships pretty well. Overall, the ... Read More
My husband and I are fairly experienced cruisers. We have been on 24 cruises, 15 of them on Royal Caribbean. This was our second cruise on Oasis, and we have been on Allure 4 times, so we know the big ships pretty well. Overall, the cruise was just OK. With the exception of our RCI sponsored excursion in Jamaica, which was horrible. The ship was clean, our room steward fantastic. But, as other cruisers on Oasis have mentioned, the food in the MDR was mediocre, and everything was served at room temperature. Not good when you enjoy soup! Most of the crew we encountered looked stressed, tired, and downright unhappy, including the entertainment staff. I had an encounter with a woman in Guest Services that was particularly hostile when I asked her a simple question on day 3 about the time frame to carry our luggage off the ship when disembarking. She looked annoyed and barked "It will be in the Cruise Compass". What?? When pressed, she finally told me the hours to carry your own luggage were 6:30 AM to 8:00 AM. How hard was that? Bright spots on the cruise were Sabor (the Mexican restaurant-delicious!), the diving show, Vintages for wine and tapas, and the ice show. Embarkation was a breeze, and debarkation was the fastest we have ever experienced. We were second in line for customs - a first for us! We will probably try either Celebrity (I know-RCI owns them) or a smaller RCI ship next time. Read Less
Sail Date December 2016
This was our third cruise this year, and we took it solely because we got a good deal. Getting to the port proved to be a chore, because there were four ships all loading at the same terminal side, but once we got into the area, boarding ... Read More
This was our third cruise this year, and we took it solely because we got a good deal. Getting to the port proved to be a chore, because there were four ships all loading at the same terminal side, but once we got into the area, boarding was fairly quick and painless. We were allowed into our cabin immediately (possibly because it took so long to get to the port -- we didn't board until after 2pm.) I appreciated that the muster drill was held in the casino, rather than crowded onto the decks, like we've experienced before. Starting with what we loved, the meals in the Manhattan Dining Room were excellent, accompanied by a jazz quartet that provided subtle, but mood establishing, background music. We had dinner in Taste one evening, didn't like that as much, and in the Noodle Shop, which was pretty good. Otherwise, snacks in the pub on deck 6 (good chicken wings, rest was kinda meh) and the buffet on deck 15 was okay for breakfast and lunch (the breakfast buffet, got very boring as the week wore on, always the same stuff, would have preferred some variety.) The entertainment was great, the best we've experienced at sea. Comedy club was tops, dueling pianos awesome, the shows were top notch (didn't like "Priscilla," it's not to our tastes) and Cirque Dreams and Dinner was an amazing add-on ($50/person for the premium seats, well worth it.) I'm not one for the casino, but it has to be on a par with some Las Vegas establishments -- hundreds of slots machines, and at least a dozen tables. It was kind of annoying that you often had to walk through it to get from place to place, because it's not non-smoking, but there are other ways to get around. The Cavern Club was great and the Epic Beatles were outstanding. Can't say enough for the two shows of theirs that we saw. Martini Bar was a great place to hangout and had great staff. They sponsored our Cruise Critic meet and greet, as well as the slot pull (provided some gifts,) that was very cool. We met great friends at the meet and greet, very happy that we got to do that. Now, the not so good... Stateroom -- terrible, see below Bar staff -- there were a couple bars that were good, but service, in general, was very slow. The bar outside of the Manhattan Room was particularly bad Television -- the "sports pub" had two tvs that pretty much placed soccer 24/7. That's okay with me, but I know that there were those who were disappointed that Monday Night Football, for example, wasn't available on the ship. In the cabin, you had four channels (FoxNews, MSNBC, BBC News and Sports 24/7) in addition to the cruise line info channels and one movie channel (showing random films, it wasn't HBO or something similar.) Atmosphere -- there was definitely an "upsell" feel to the place, that NCL constantly had their hand out for one thing or another, from future cruise deposits to pull tabs to raffle tickets to... Communication -- ABSOLUTELY TERRIBLE. This baffles me, because you can't blame it on the ship, which is newly in Port Canaveral -- these are not "shake down" issues. Prior to the cruise, we received no information about what terminal to report to. During the cruise, you are required to make reservations for shows and dinners and stuff, but there is no way to see what you've reserved without going to the customer service desk and having them print it out for you. At Grand Cayman, our excursion brought us back to port with 15 minutes to spare, only to find half the ship, literally, about 2,000 people, ahead of us in like to get on the tender. We waited in the sun for almost an hour to get on and, apart from an NCL officer walking through the queue once (probably trying to figure out how long it was going to take to get everyone on board) and a guy handing out cool towels thirty feet ahead of the tender loading area, no one came to check on the passengers, many of who were older, to hand out water, assure people they'd get on, etc. We were basically ignored. Finally, on disembarkation day, we had, literally, no idea what the process was. No one delivered luggage tags, we'd been given customs forms, but absolutely nothing else about the process. I turned on the tv at 7am to see if there was something about it, and there was a channel with some info, but nothing about what deck to go to if you were going to carry your stuff off (which we had to do, lacking luggage tags.) We wound up asking a fellow passenger at the elevators (get off on deck 7.) On the whole, we will likely give Norwegian another try -- the food and entertainment are powerful enough draws -- but would never go on the Epic again. Read Less
Sail Date December 2016
We chose this cruise because it included 3 ports that we had never visited before. This was our fourth cruise (3rd with Carnival). We were really looking forward to it, but came away somewhat disappointed. The ship was okay, but ... Read More
We chose this cruise because it included 3 ports that we had never visited before. This was our fourth cruise (3rd with Carnival). We were really looking forward to it, but came away somewhat disappointed. The ship was okay, but didn't have any outstanding features. The food at the Lido buffet was mediocre at best. We've had much better on other ships. Cooked items were often just warm to the touch, even at the start of the dining hours. Although I like iced tea, I found the pre-mixed brand served on board to be un-drinkable. I did like the selection of fresh fruit available at each meal. The tables were serviced well, but the ledge along the dining room windows always had a several-days accumulation of crumbs and food scraps. The cabin housekeeping staff was friendly, efficient and unobtrusive. All of the on-board entertainment we experienced was enjoyable and well-done. We usually book our cruises based on the port itinerary rather than the ship, but it's unlikely we would ever book another vacation on the Magic. Read Less
Sail Date December 2016
I should have taken a cue from the long lines we stood in to even get checked in and onto the ship. My 2 daughters and I had a mini balcony suite (with emphasis on mini). It was tiny. I cannot imagine what the interior staterooms ... Read More
I should have taken a cue from the long lines we stood in to even get checked in and onto the ship. My 2 daughters and I had a mini balcony suite (with emphasis on mini). It was tiny. I cannot imagine what the interior staterooms were like. Whomever designed those rooms should be stripped of whatever title they hold. The bathroom is right in the room with only a smoked glass rounded-shaped slider to put into place to use the toilet and another one to use the shower. They are about the size of the facilities in an RV. There is absolutely no privacy since you can certainly see (and hear) the person inside through the glass and see when they stand, sit or whatever. Ours had a curtain, but other people told me they did not even have that. There is barely room to walk in the cabin....tiny, tiny, tiny. This is a huge ship and with the tiny rooms it holds a lot of people, but does not have enough elevators to accommodate them, so expect a long wait time. You cannot even take sealed bottled water on-board unless you have a "written" statement from your doctor. If you want water, you must purchase it on-board for the low price of $7.95 per bottle or $26.95 for HALF a case (that's 6 bottles, mind you). The very first night on-board we asked our cabin steward for coffee packets (there was a coffee maker which made one cup at a time in the room, but no coffee). He informed us that they were out of coffee packs but we could order room service coffee at no charge. When I called, they said room service coffee was $9.95 (after breakfast) and we could only get complimentary coffee in the morning. Next morning I was on hold for 35 minutes and was told it would be 30 to 45 minutes wait and $7.95. We told them it was supposed to be complimentary because we had no coffee in the room. We had to hold again until they could confirm that. Our cabin steward was great and did everything possible to make our stay enjoyable. He was always at our beck and call and was always friendly. The staff on the common areas were not nearly so friendly. I have been on cruises where EVERY staff person ALWAYS spoke. No so on this cruise; most of those "in charge" did not even appear to notice us guests. Another thing, it was my understanding that if you dined in the complementary dining rooms, you could order anything on the menu....not so anymore. The "better" entrees now have a hefty up-charge. And, there are more up-charge restaurants than complementary ones. We bought the 3 meal up-charge package and I must say the three up-charge restaurants we chose (Cagneys, LeBistro, & Moderno Chiaroscuro) were excellent. I am not a prude and go to NY and Atlanta to see Broadway shows. However, the show in their big theater, "Priscilla, Queen of the Desert," was so vulgar and offensive we could not sit through it and got up and left. Why a cruise line would book that kind of show for a cruise (other than gay men) is beyond me. However, the show "Burn the Floor" was exciting and well done by a talented cast. We thoroughly enjoyed it. This was my first cruise with Norwegian and it may very well be my last. If their other ships are like the Epic, I am not interested in sailing with this cruise line again. Read Less
Sail Date November 2016
We chose the cruise for the itinerary as we'd never been to Belize. It is also only an hour from where we live and we looked forward to the short drive. I think my 'booking agent' (husband) said he got a pretty good price on ... Read More
We chose the cruise for the itinerary as we'd never been to Belize. It is also only an hour from where we live and we looked forward to the short drive. I think my 'booking agent' (husband) said he got a pretty good price on a suite. Only the second time we have ever had a suite, the other being a Costa ship. We are Diamond on RCCL and we think their newer ships are beautifully decorated. Sunshine had cheery hallways with large, Florida style wall art. Maybe that is why the hallways always were so noisy - too cheerful and bright. With the suite, came priority checkin which was really nice because there were long lines outside. Our room was also ready for us so we went right up. The room size was generous and we didn't use all of the drawers or closets. We had all ready been warned on 'Shipmates' about the one wall socket, but we had another in the dressing area. The bathroom had a jetted tub/shower. If you don't like stepping over the tub to get to the shower, this isn't for you. There was a rubber mat, however, so it wasn't slippery. I just love the toilet paper that slides onto an "L" shaped holder, so every time you pull off a strip it flies off across the room! The only room amenity, aside from size, was two complimentary liters of water which were too big to carry off ship, so we only used one. There wasn't any conditioner or lotion but there was gel and shampoo in dispensers in the shower. There were also two robes of nice quality and upgraded design and one tray of cookies. (Very good, I was hoping for more.) We were glad that the draperies were heavy, fully dark and closed ALL the way, to keep our that Caribbean sunshine in the mornings! Our cabin steward, Penny, was delightful. She always remembered our name and she was so upbeat all the time. This is the first trip where we have had a different towel animal every night. Those must take so long to fold and arrange. We were glad to see that Penny had a helper. The other cruises we've done have been cutting back on that and that makes them even more over-worked. Part of the enjoyable experience was the couple at our early dining table. We had fun every evening with them. Again, other lines are doing away with Assigned Dining and we miss that. We joke that we get to see each other 24-7 and we go on cruises to meet people! Someone mentioned 'no coffee' at dinner and we had it every night. Not as good as the Seattle's Best served on other ships. We didn't do any of the entertainment except the comedians. We especially liked Jim Brick and a movie outdoors which is a fun way to see even a bad movie - Independence Day - Resurgence. One other thing we did was splurge on the Unlimited Beverage package. It was fun to try new drinks when price was no object. There were plenty of bars, but we didn't particularly like any of the options. There wasn't a Champagne Bar for an intimate atmosphere. Again, we were looking for some of the options that we have had on other ships. The Norwegian Escape has a beautiful outdoor seating area along one whole deck. It had a bar that opened at noon, and really comfy chairs for reading. It's all personal preference and the more you sail the more you will have to compare to. There is nothing ever really BAD about cruising. Beats cooking at home! Read Less
Sail Date November 2016
We chose this cruise for the price and itinerary. We booked the forward hallway rooms (6101, 6103, etc) Traveled with several people, children included, and we are all agree there are some things we like and some things we did not. ... Read More
We chose this cruise for the price and itinerary. We booked the forward hallway rooms (6101, 6103, etc) Traveled with several people, children included, and we are all agree there are some things we like and some things we did not. Bottom line we would not cruise Carnival again. Day 1 Port Canaveral - boarding was seamless; allowed on an hour early; directed to pool area where music and cocktails were in full swing. It was announced room would be ready by 1:00. When we went to our rooms around that time, not even close to being ready. Hallway filthy, rooms still dirty from prior guests. Did not receive luggage until after 6:00. While it was nice to get on board early, they clearly were not ready and a little gross. Nonetheless, it is still amazing how they turn the boat over that quickly: food, linens, rooms, etc. so hats off for that. Location of rooms for us we excellent. Quiet, private. Rooms are definately tight but worth it. We book two rooms because we like having two bathrooms with three kids. Inkar was great. Day 1, food was excellent, drinks well liquored. One huge complaint for us is the entire main stairwell reeks of cigarette smoke from casino. You end up having to cut through the casino a lot bec of it's location. Obviously you can avoid but going up or down a floor and around it. Day 2 at Sea - a lot of activities; food again was great; desserts at dinner aren't the greatest. Motown show highly recommend. We had the early seating for dinner. Food was very good. Staff was accommodating with drink pkg. Not everyone in our party had bottomless bubbles or the drink pkg but we were still able to get drinks at dinner or around pool no problem. Day 3 We aren't big on the buffet. Havana omelet station was great; Blue Iguana breakfast burritos awesome. water leak in hallway near elevators started. Giant fans were constantly blowing in hall to dry out carpet. Loud. I think this is the days we did the Mahogany Bag. We rented golf carts outside port and drove to beach. Overall not bad, a little honky tonk with street vendors almost harrassing us literally every 5 minutes. Service was good, cervesa cheap, water clean, kayaks free. our teenagers drove golf carts back to port. About 15 minutes. No driving rules so that was a highlight for them. Day 4 Belize snorkeling tour with private island/beach. I'd give snorkeling a 2/5. Entertainment on the "catamaran" which was not a catamaran at all a 5/5 and Starfish Island a 6/5! Bull E on tender was very entertaining. Snorkeling was in the open ocean, very rough, didn't see much of anything. The crew floated around the group in kayaks so if someone, especially the kids, got winded or wanted to go back on the tender, they were there in seconds to get you on kayak and back on boat. Starfish Island was just clean, quiet, relaxing, there was a starfish farm the kids loved. Of course, ladies braiding hair but no pressure to buy or do anything. Day 5 Costa Maya (this may have been day 4) we booked beach and kayak. Perfect day. Inexpensive. Could take chairlift or walk back to boat if you really wanted to eat onboard. There were a few bars/food on the beach. Water was nice. The kayak was well worth it. Turtle farm on backside of island. Guides were awesome. Free. I would not pay for chairlift, however. The walk to boat is not that long. There is a nice nature path you can take either way or just stay on the main paved road. I thought chair lift was right near the boat when we disembarked. However, you do have to walk at least half way to the beach to board the chairlift (about 10 min). So in my opinion, you may as well just walk another 10 minutes to beach. We weren't the first ones their but if your persistent enough, you can find clam chairs at the shore line. Our guide kept trying to sit us in the middle...ugh Last day in Conzumel we booked our excursion to Xplor. Mixed reviews about this one. Zip lining was great but a ton of walking up hills and stairs. Left Carnival Sunshine on time for about a 10 min walk to ferry. Ferry was at least 30 min to mainlain; then another 30 minutes on a tour bus to park. I've read other reviews who say their tour guide was awesome. Ours not so much. Kind of just direcited from place to place but we lost track of him towards the end of the day and almost missed the tour bus back to ferry! Overall, it's a lot of walking in general, fast paced because you are only there for a certain amount of time, Very clean. Lunch at the park was an open buffet and was absolutely delicious. Guests being allowed to smoke at such a nice, natural environment park, was a minus. The jeep ride that was supposed to be amphibious vehicles never accessed the caves/water. They were blocked off so we were restricted to the trails only. Very disappointing. Would expect a little more direction from guide based on other reviews. DISEMBARKING was easy. However we booked an inexpensive bus shuttle "go port canaveral" for $14.50 one way. We kept our luggage the night before so we can just walk off boat early. Think we had a 12:30 flight. Got curbside around 8:15. But didn't show for at least an hour or so. The woman checking us in was EXTREMELY rude. Once bus arrived, we boarded and arrived no problem at airport. But was fine, clean, no problems, wheels round not square as anticipated! Overall Carnival Sunshine review: food, entertainment was 5/5 Smoking, cleanliness a huge minus for us 1/5 Read Less
Sail Date November 2016
I have sailed on 3 other Carnival cruises in the past but this time I was traveling with my adult children and my husband. Overall the ship is very clean and well maintained, but be prepared to be herded on. Several years ago, Carnival ... Read More
I have sailed on 3 other Carnival cruises in the past but this time I was traveling with my adult children and my husband. Overall the ship is very clean and well maintained, but be prepared to be herded on. Several years ago, Carnival decided to add a water park to the ship as well as approximately 150 more rooms. The water park probably looked liked a great idea on paper but the reality is that is not used very often, so the 1 and only main pool is super full. We spent most of our time on the boat just trying to find a chair to seat in. The buffet area was the same, 20-30 minutes of your time is spent just trying to locate a table. The food at the buffet was always lukewarm and not a lot of choices, by the time you got back to your table the food would be cold. In addition, the buffet area was very small in comparison to the crowds, approximately 2700 passengers. My family spent a lot of time in lines for pizza, sandwiches, drinks, going up or down stairs, using the elevator or just trying to visit the ports of call. While the employees did their very best to manage the crowds they looked lost and overwhelmed and down right tired. Our cabins were very nice and were great full we had paid for the balcony rooms. The ship had lots of onboard activities but they were usually crowded. I will continue to cruise with Carnival but just not on this ship, just too full. Read Less
Sail Date November 2016
15 years ago my wife and I took a cruise on Royal, we have told SOOO many people about it. The people, the food, the feeling of royalty. This Cruise did not stack up but only because Royal its self has put money over the experience. The ... Read More
15 years ago my wife and I took a cruise on Royal, we have told SOOO many people about it. The people, the food, the feeling of royalty. This Cruise did not stack up but only because Royal its self has put money over the experience. The staff was great, the boat was great, what they have done to there port at Hati, and what they have done to there dinners should be criminal, If you want to enjoy good food, pull out your wallet, it going to cost you upwards of 50.00 more per head per night, otherwise get ready to eat lunch room quality food in the main dinning hall. There were 12 people in my party, and after paying almost 18,000.00 between all of us to get on the ship you can imagine we passed on the additional 600.00 a night to be able to eat food of any quality. (7,200.00 more). None of that of course includes the shore excursions we went on but those were all well worth the cost and we had no issue paying for them. Hati however .... what a joke, what was once a paradise is not a segregated beach, biased by how much money you spend as to weather you can actually go enjoy the beach its self. If you do not pay more you will be set in about 100'x40' of water with the rest of the passengers while the rest of the peninsula is only accessible if you have a special pass. Read Less
Sail Date November 2016
We have cruised with another line mostly and decided to give Norwegian a try for the first time. We are in our early 40's with no children. Embarkation was the craziest we have ever seen before. We parked at a shuttle lot and sat ... Read More
We have cruised with another line mostly and decided to give Norwegian a try for the first time. We are in our early 40's with no children. Embarkation was the craziest we have ever seen before. We parked at a shuttle lot and sat on the shuttle for 45 minutes due to a back log of traffic. Then we waited in the terminal in line for another 2 hours. This was the worst process I have seen and it really needs to be fixed. Ship has nice decor and it is easy to maneuver around. Had a balcony cabin. Loved the sliding balcony door as there were no slamming noises like we were used to on other cruises. Our room steward was great. The design is a bit tight for two people to walk around in, but loved all the hidden storage. The separate shower and toilet areas worked well for us. Balcony is large and loungers instead of chairs would have been better. Since we had the free beverage package it was easy to get drinks, when we could get a bartender. We felt most bars were under staffed and overwhelmed. I stuck with wine as I found most of the mixed drinks really odd tasting. Enjoyed the ice bar one night and felt the drinks were nice and strong. Dining had its ups and downs. I was very disappointed that all the speciality restaurants were booked by the time we boarded. They should really set aside slots for walk up's each day. I thought "Freestyle" cruising meant no planning??!! Since that was the case we either ate at the buffet or O'Sheehans for dinner daily. Loved the wings, burgers, salads etc that we had there. The buffet had lots to choose from daily and loved the fresh salads. Was disappointed that our Thanksgiving reservation at the Manahattan room didn't happen for us. We reserved 6:30. Got in line by 6:15 and waited till 7pm and people with 6pm reservations were still not seated. So we left and had burgers at the pub instead. Disappointed room service has a fee when it is free on other cruise lines. Noodle bar was very good. Only got in once due to the limited time and availability. Entertainment was great. Loved the Cirque show, but there needs to be another meal choice besides the beef and shrimp or a veggie dish. How about a chicken one to choose from? Meal itself was ok. I loved the Burn the Floor and Priscilla Queen of the Desert show. Howl at the Moon was ok, but we have had a better experience with this elsewhere. Comedians were funny. The Spice H20 was a good place to hang out as long as we could sit on the nonsmoking side, with my allergy I could not go on the side with the bar for more than a minute. We found the casino layout odd but smoke there did not bother me. Glow party was fun the one night also. Bowling was fun and proved difficult on a moving ship. What made the whole trip on the ship for us was the Thermal spa passes. Spending time in the spa daily made my trip. The bubble pools and saunas are wonderful and the environment is relaxing. Heated stone loungers and balcony chairs made this place heaven after a long day. Fitness center is huge with tons of cardio machines, impressive. We did the Passion Island tour in Cozumel. This was a nice island and beach, but was I tired of being asked if I wanted a drink every 10 minutes even though they were included. Lunch buffet was ok. Skip the souvenirs here and get them in town. Vendors in town are pushy, but will work with you on price. In Jamaica we did the Chukka River tubing. This was a ton of fun! The roads to get there are a little rough and steep, but our driver was careful. It was raining but we still had fun. The river is a bit cold at first but the rainforest scenery makes up for it. There are some mild rapids in spots but the tour guides stay with the group. Several of us broke off and were way ahead of everyone for a while and it was so peaceful. The jerk chicken at the end is very good and worth a try. We had time for shopping near port after. We bought a beautiful paining from a very nice man. We enjoyed this port more than we thought we would. We did Grand Cayman on our own and had wished we did not by the time we were done. Traffic in Grand Cayman is crazy with 4 ships here. We took a public bus to the Dolphin place across from the turtle farm to swim with dolphins. The bus had a low almost flat tire and the driver had to stop for air. Traffic was so bad we almost did not make our time. We got there and it was like a cattle call. People all in groups into the tanks. The experience was ok, but by the end I felt really bad for the dolphin who did not want to perform anymore and they needed to call another one in from another holding pen. I never want to do that again. Turtle farm was ok, we were disappointed that they stop the snorkeling by a certain time or we would have planned our day better. Got back into town and went to Margaritaville for food. Service was slow but food good. **WARNING** If you are new to NCL, when you board the ship the first day go to your tv and go to the entertainment section to book your tender ticket(s). This was all new to us as on other lines you don't need to do this. We made ourselves board the tender with another letter since we had "L" but had to be at the dolphin place by 1:30. Had we waited we would have never made it. They never checked or asked our letter, but I would have liked to know about this process ahead of time. Great Stirrup Cay is really nice, but the tender here is a disaster. Too many people, takes too long. Again, we had letter "M" but boarded with D as it would have taken all day. Beach is nice with good snorkeling. Lunch was impressive and very good. Shopping here not so good. Crappy shirts and stuff. Debarkation was ok. We did self assist since we live in FL. Waited a while but easier than looking for our luggage in all the piles. Will we do a NCL cruise again? I am not sure. I prefer the mid sized ships, but loved the spa services available with the pass. Overall we had fun, but we are not sold on strictly cruising with NCL. Read Less
Sail Date November 2016
The only good part of this cruise was the shore excursions and dining room staff. This was maiden voyage of Oasis Of The Seas from Port Canaveral 8 night cruise. Were not impressed worst cruise ever on Royal, Most cruisers we talked with ... Read More
The only good part of this cruise was the shore excursions and dining room staff. This was maiden voyage of Oasis Of The Seas from Port Canaveral 8 night cruise. Were not impressed worst cruise ever on Royal, Most cruisers we talked with felt same way just a blah cruise. We will cruise again with Royal but not on the Super Big Ships going back to freedom class but not anytime soon on Royal. The cruise staff just did not have the pep and enthusiasm were usually see on Royal. We had to get our on drinks most of the times A lot of the bar staff were rude, had almost no pool deck or casino bar staff worked out great for the ship if you had a drink package because spent a lot of time just not getting drinks. Had issues in casino with slots not working correctly staff came and reset machines but said they were not working properly but we could continue playing but they couldn't give us our voucher that we started with wasn't there fault the machine wasn't working properly, but left the machines in service saw this several times was told it happens a lot after restart on port days. Only saving grace shore excursions. There were a lot of dissatisfied cruisers. Read Less
Sail Date November 2016
Oasis of the Seas is a beautiful ship, but lacks in the personal experience we are use to with other cruise lines....there is no room on the pool deck for the performers to interact with the guests (they are on a small platform that you ... Read More
Oasis of the Seas is a beautiful ship, but lacks in the personal experience we are use to with other cruise lines....there is no room on the pool deck for the performers to interact with the guests (they are on a small platform that you can barely see them from any pool, let alone able to dance), the towels offered for pool use were so thin it was certainly not what we were accustomed to, Dazzle had the best performance and provided plenty of dance music, but was way to little and very hot for all of the guests to enjoy (they need a much bigger place because they were full every performance!! We asked crew members on many occasions how to find a particular part of ship and over 50% could not help us. Everything is so spread out and you have to look for something to do. The photos were not very professional at all (poses not good, actual print quality were to bright, to dark, colors were not true, etc..) we bought some but only because we wanted memories, staff needs classes on photography... we might would sail with Royal Caribbean again, but not on this ship. Read Less
Sail Date November 2016
A family member (Royal Caribbean Diamond Plus ) invited us to go along with them. We had a deal with RCI that we used. The ship's staff was very good, but there were simply too many people aboard. Entertainment was excellent. We ... Read More
A family member (Royal Caribbean Diamond Plus ) invited us to go along with them. We had a deal with RCI that we used. The ship's staff was very good, but there were simply too many people aboard. Entertainment was excellent. We were disappointed with the bingo games. Allowing the use of the computers was not fair to the people who just wanted a chance to win with the 'old fashioned' cards - 33 cards versus 6 was too much advantage. Food and food service was good although dining room was too crowded and we our table usually was not in a good place. We were disappointed with the transfer service to/from the Sanford airport. Stateroom attendant (Erica) was excellent and deserves an 'Atta Gal' for her efforts. She was efficient,friendly, knowledgeable and helpful. We would rate the overall cruise as 'above average' compared with others that we have been on. Read Less
Sail Date November 2016
This was my first time on a Royal Caribbean cruise and I was traveling with my husband and his family. I would say that the rooms were larger than most and very nice. The bathrooms were smaller than most and the shower stall (although ... Read More
This was my first time on a Royal Caribbean cruise and I was traveling with my husband and his family. I would say that the rooms were larger than most and very nice. The bathrooms were smaller than most and the shower stall (although the water pressure was great) was very tight and impossible to turn around in. The beds were extremely comfortable. The staff was excellent and I thought the food was very good as well. There were plenty of activities to keep everyone busy. Too many things and not enough time in the day to do it all. The casino was the largest of any cruise I'd ever been on and lots of table games. I purchased the internet package for 3 devices and must say - it was excellent. Very fast and never had a problem logging on. My biggest complaint was that of the Photo Gallery. It was a mess. Completely disorganized and they rob you blind with the packages they offer. It is $22 for a single print and the cheapest package is $179 for 10 digital prints. That is a rip off. Celebrity charges you $200 for all prints and thumb drive. For the $179 you do not even get the prints. Completely pissed me off since I really look forward to posing for professional pictures. And Norwegian has all of their photos color coded in binders so all you have to do is no your color binder and all your prints will be in there. You don't have to spend hours roaming the photo gallery to find your pics. You can also view them on the computer. They say they use face recognition. If that is the case, then why were there photos in there that were not of me? I also hated the ports of call. We never made it to Coco Cay (due to weather) so we went to Grand Cayman, which was OK for shopping and then on to Cozumel. They practically attack you there to get you to buy something. Way too pushy and the whole town is run down and dirty. I did not like it at all. Bottom line is I might not return to Royal Caribbean based on the photo gallery alone. Read Less
Sail Date October 2016
This cruise was with a family reunion group, 11 people. My impressions were very much influenced by the ship's size. This is the largest ship I have been on, and would choose a smaller one for future cruises. I chose a Promeade ... Read More
This cruise was with a family reunion group, 11 people. My impressions were very much influenced by the ship's size. This is the largest ship I have been on, and would choose a smaller one for future cruises. I chose a Promeade cabin, had one 8 years ago & liked it then - an inside with a view. This time I was traveling with my daughter & this cabin seemed much smaller - difficult to walk around (definitely we could not pass each other). There was surprisingly very nice storage & lots of hangers. The bathroom was tiny, but I liked not to deal with a high tub wall - shower only. The beds were comfortable exceept for the funky bedspread/duvet, which I determined was a mattress pad inside a duvet cover - really heavy & if I took it off there was only a top sheet. I had requested when registering x 2 to have the beds separated, and the RCCL representatives assured me that they would be that way when we arrived, not true. So we had to wait until the steward fixed them (assumed he would be in promptly) to unpack with our bags on the beds. It took him until after dinner. He was very polite, but seemed so rushed & stressed with all the cabins he had. I never saw him with an assisstant. No ice bucket or glasses in the room. I guess I could have asked for things, but didn't want to add to his work. Only liquid soap in the shower, no shampoo or conditioner. Towels were not very thick or absorbent. The window seat was good to look out at the Promenade, but they didn't have the parades like I saw on the Mariner. Dining - Our person who arranged for the cruse had asked for 2 smaller tables in the MDR for our group dinners. Was assured that we would have one for 5 persons & one for 6 ( we are older & some have hearing difficulty), and of course this didn't happen either. So we were stuck with a table for 11, so hard to get in & out of the chairs. We did sit in different seats each night to be able to converse with everyone. The food choices were a hit one night, not so much on the next. The bright light at the dining experience was our server, Rose, and her assistant Deron (?sp). They were both fantastic. We did eat breakfast most mornings (not all together) in the MDR, and the service was not so good. There was a buffet set up which was great for those people who didn't order from the menu, but menu items took at least 20", which they warned you about. And we had to ask for coffee & water refills, pastries, etc. The Lido Buffet was hit & miss. We went there for lunch, tried to wait until the crowds lessened, but that didn't seem to happen until after 1:30 or so. Food was OK, nothing stood out. Embarkation was really fast. But the cabins weren't ready until 2:00P. We were early enough to get a table at Sorrentos, in the promenade, pretty good pizza, and desserts. Enrichment activities - really didn't see any presentations on history or culture of the Caribbean islands. If they were in the daily newsletter, I missed them. Entertainment - This was very good for the most part. Great orchestra & sing/dance ensemble. The one comedian we saw was really entertaining (last night). Ice show was not to be missed! Public rooms - depended on whether something popular was happening. Trivia, for example in the Schooner Bar, was standing room only. A thousand people trying to get in there just didn't work. Same with the Promenade when they had special events like 70's night, couldn't even move. The Library was a slap in the face for those of us who want a quiet place to read. It was about the size of one of the large suite cabins, situated between the banks of elevators so it was like a foyer. Half of the books were in languages other than English, and very few in number. There were a few board games available - nice desk for an attendant, but I never saw anyone there. Onboard experience - was good on Port days, constant crowds & lines on the others. Same for elevators. Service was Hit & miss. The staff tried hard, but it was so obvious that they are stretched too thin to give great service. Port excursions - did not do any ship-sponsored excursion. Unfortunately for those passengers who did, it rained on 3 of the 4 port days. We did get off the ship to just walk around & shop & have to say the tender service to/from Grand Cayman was very, very quick & organized. It would have been nice to have cold washcloths & water/lemonade at the ship when we returned. Read Less
Sail Date October 2016
This was my 23rd cruise, but first on Royal Caribbean. This vacation had bad vibes from the beginning. I booked this cruise the beginning of September. Got a great deal on a Junior Suite and originally it was going to be just my daughter ... Read More
This was my 23rd cruise, but first on Royal Caribbean. This vacation had bad vibes from the beginning. I booked this cruise the beginning of September. Got a great deal on a Junior Suite and originally it was going to be just my daughter and I to celebrate my 60th birthday. Since the room was large enough, we invited a very good friend of my daughter's to travel along with us. When my travel agent added the extra passenger, RCL accidentally hit the wrong button and cancelled my entire cruise and all the excursions that we pre-booked for the entire week. When I went to re-book the excursions most the the prices had increased. I contacted RCL directly and since this was their fault, they did make up the difference in the price increases and a few extra dollars worth of on-board credit. This was my second time leaving on a cruise out of Port Canaveral. I forgot about the 45 minute drive from MCO to the port and booked three round-trip transfers from a company called "Orlando Cruise Transfers". Word of advice, DO NOT USE THEM.. not only were they almost two hours late picking us up from MCO, they told us to wait at one location only to have their driver park in a different location where we had to walk a fairly long distance to jump into a van pulling a u-haul trailer. Their website showed one of those large air-conditioned buses however. The return from Port Canaveral to MCO was OK, but driver was still not on time. Now the cruise... Freedom of the Seas is a nice ship but definitely showing some wear and tear even though it's been refurbished. As mentioned we had a Junior Suite room #9272. The couch was opened up for the third passenger. The beds were split into two singles. Bathroom had some rust around where the tile floor meets the wall. The walk in closet was huge and made a nice changing room as well. Balcony was very large however the glass was very dirty and looked like they hadn't cleaned it in weeks. Our room steward was fantastic. Also booking a suite afforded us special privileges such as expedited embark and debark, preferred seating in the Arcadia lounge. Elevators have got to be the slowest I've ever experienced. Most of the lounges, bars are very well maintained. Deck area is nice however in some areas the flooring is very slippery when they are wet. The casino does have a smoking and non-smoking area which is nice however the smoking area does have a strong odor of smoke. We had "my-time" dining along with purchasing the 3 night "Specialty Dining" package as well. Chops steak-house was OK but nothing to write home about. Giovanni's Table again, was OK, nothing to write home about. Our favorite was Sabor Mexican which is some of the best non-traditional Mexican food we ever tasted. Highly recommended! Food In the main dining area was just OK. The service in all restaurants was exceptional and accommodating. One thing that this ship has a problem with is keeping track of your stored wine. They kept losing our wine from lock-up. The biggest issue I had with sailing on this ship was all the selling going on. The Promenade Deck (5) is basically a wall to wall shopping mall with overpriced items. Believe me, they are not giving away anything on this ship with the exception of the liquor which, are some of the best prices I have seen. There are photographers everywhere wanting to take your picture. The prices of 8x10's are almost $23.00 a pop and they charge the same for 5x7's.. ??? that didn't make sense to me. Now for the fun part (sarcastic) and why I titled this review, "Will NEVER cruise during hurricane season again". It literally poured the entire week.. Hardly any sunshine. The wind was so bad on the first day at sea that people's hats were blowing off their heads, towels blowing around the deck. I ended up with an earache from trying to lay out and catch some sun on the first day out. EVERY excursion that we pre-booked for each port was canceled due to the weather. The only saving grace was in Jamaica where we decided to do the river tuning and zip-line excursion at Chukka Beach Break. Even doing these in the rain was a lot of fun and the guides there are hilarious.. I highly recommend this excursion. You will have a blast! In Grand Cayman, we settled in at Margaritaville and spent the day there even thought there was a torrential downpour and high winds t for a period of almost 2 hours. The roads were completely flooded. In fact if you did not take the tender over early enough you got stuck on the ship as they closed the tender service over to the island because of rough seas. Cozumel started off great with a glimmer of hope only to have the clouds roll in about 2 hours after we docked and once again RAIN! The ship's captain had a sense of humor by playing "I'm singing in the rain" over the ship's intercom system one morning. I wasn't amused. The on-board shows were good, the ice-show was fantastic. If you sail on this ship, do yourself a favor and do not miss this show... Dress code... without a doubt.. NOT ENFORCED anywhere. We were dressed every night and amazed us how many passengers didn't even make the attempt. Many were wearing tee-shirts, shorts and sandals in the main dining areas and specialty restaurants. The Windjammer.. Typical buffet food, breakfast was sub-par, lunch was slightly better. Don't know if I would ever sail RCL again. Been spoiled by Celebrity, Holland America I guess. Don't care for the constant up-selling and will never sail again in October/November for sure. Read Less
Sail Date October 2016
the ship in itself is awesome. Extremely clean. all staff was very concerned with sanitation issues. "Washy washy' people all over with hand sanitizer. my cabin, which was a studio was quite adequate for my needs. I wish more ... Read More
the ship in itself is awesome. Extremely clean. all staff was very concerned with sanitation issues. "Washy washy' people all over with hand sanitizer. my cabin, which was a studio was quite adequate for my needs. I wish more cruise lines would follow suit . the food in the complementary restaurants was adequate. some meals were lukewarm. The buffet had plenty of choices and even with the number of people moved very quickly. Adequate seating. The two main shows, Burn the Floor and Pricilla were wonderful. Service was great except for my cabin steward who obviously was in training. The ports and excursions offered , on the most part, were great. Embarkation was pretty smooth except for Port Canaveral. Massive traffic jam trying to park at the port.. Jamaica , as expected, is a poor country Everyone looking to sell you something. Anything. We were told by our guide at Dunns river falls that the other guides would actually board the bus and demand their tips. Grand Cayman is beautiful! The day I went to the Tulum ruins was very hot! I am glad I did my homework and found out about the trolley for $2.00! Saved me from having heatstroke! And the best of all was my spa pass. Great place to get away from the people and the noise on. I am already looking at a southern Carribean cruise for next December on Norwegian Dawn! Read Less
Sail Date October 2016
This was our 9th cruise with CC. We were disappointed. Service was way down. Sat at tables many times and never a waiter came by. Had to hunt down someone if we wanted a drink. A few times I'd be standing at a bar and others would ... Read More
This was our 9th cruise with CC. We were disappointed. Service was way down. Sat at tables many times and never a waiter came by. Had to hunt down someone if we wanted a drink. A few times I'd be standing at a bar and others would come up and be waited on before me. I finally had to start speaking up (I don't like being rude) and saying I was here first. We always get suites to receive priority embark and debark in ports and at home port. Never once did we debark priority. People wore pj pants and tshirts to the specialty dining room. Dress codes need to be enforced at least there if not in the dining. Our room steward was awesome. Food was so-so. Used to awesome. Was almost ran over by a man in a scooter getting on elevator. Food that was in the dining room was on buffet. Workers were chastised in front of cruisers. Felt so bad for them... Service in dining room was way down. Used to be that you never ran out of water bread or butter. We had to ask for those items as well as iced tea. Slow service as well. Food was not warm. Food choices was not what I was used too. We missed cruising in 2015. Man what a year made. If you didn't eat lunch by 2:30 your only choices are a sandwich or pizza. I would have liked a salad bar. Workers seemed like they ere not as informed a lot. During breakfast/brunch there was not ice tea to be found. If you asked for it no one knew where to fond it. The beds seemed smaller. Specialty food places Pig and Anchor only open 12-2:30. And very hard to find and you have to wait in a line outside in the blazing sun. Quite a bit of chaos altogether. Kids running around without parental supervision, younger ones. The hurricane being out there never played an issue on this trip except for when we were ready to head into Port Canaveral. We had to wait to get the clearance when we should have been in at 8 am we were not allowed in til 2:30 pm. The employees had NO control over the debarking at all. Were told to merge into one line. As I was doing so and older man than I am and I'm 51 said I don't think so and rammed his luggage into the back of my legs. I have bad knees. If had not been for the man in front of me righting me, I am sure I would have ended up one the floor. Rude people were everywhere. What is wrong with people today. Several times elderly people were waiting for an elevator and well able bodied people would swarm right past them nearly knocking them over to get the elevator first. Read Less
Sail Date October 2016
From a young kids point of view 9 out of 10 points. From adults point of view the food in the cafeteria was fine to good but the 3 main restaurants locations was poor. The worst I have had on 5 different cruise lines. Nothing is cooked ... Read More
From a young kids point of view 9 out of 10 points. From adults point of view the food in the cafeteria was fine to good but the 3 main restaurants locations was poor. The worst I have had on 5 different cruise lines. Nothing is cooked to order for any meal and most of the food arrives cold, they then microwave it for you, reluctantly. However, if you pay extra to eat in their 2 special restaurants, it is excellent. The cabins are also smaller than normal. We paid extra for a balcony with an unrestricted view and it was smaller than any cabin we have had on 7 cruises. If you go for the kids, I recommend it but remember you are only going for them and Disney will pick your pocket all day and for the food is still very poor. As much as my grandson enjoyed it, we will never sail Disney again Read Less
Sail Date July 2016
PROS: The Carnival Magic is a very beautiful ship with many features and bars to go to. The Red Frog Pub was a blast, especially for a bearded, beer drinking fool like myself who enjoys the pub atmosphere. Beer Pong was awesome as ... Read More
PROS: The Carnival Magic is a very beautiful ship with many features and bars to go to. The Red Frog Pub was a blast, especially for a bearded, beer drinking fool like myself who enjoys the pub atmosphere. Beer Pong was awesome as well, I was pleased they used real beer in this game compared to water on previous ships (both Carnival and Non Carnival). Some of the food I give an A, however overall I rate the food under average. Guys Burger Place was good, Tandoor (the Indian cuisine buffet) was fantastic! and the pizza tasted like it came from Italy, very very good! Alchemy Bar was amazing! Out of all the bars, the service here was by far the best. Great drinks and atmosphere. If you want to try something new this is the place to go, they will give recommendations based on your tastes. And friendly staff that know what they are doing and that also talk to you. CONS: Overall entertainment (shows and on-board events) I was unimpressed. For a ship that size, holding 3600+ passengers, I felt like there were very few activities. Went to one show and didn't care to go to another. The dinning room food was OK, better on some nights, not so good on other nights. The Lido Deck buffet tasted like a cheap buffet, and the lines were long. Overall food rating below average. Oh and the BBQ place is only open during lunch on sea days, that was disappointing as I didn't really get the opportunity to try it. Service needs a lot of improvement, everywhere with the exception of the stewards (read cabin review). Bar side service, especially in the Casino, was horrible! I would wait roughly 10 minutes to get my order taken and another 10 minutes to receive my order (mostly beer and coke). More complex drinks like a Mojito I understand, but waiting that long on a coke or beer is ridiculous. Never experienced that at a consistent rate on other Carnival ships. That average does not include the wait in the Casino. I wouldn't see a server for at least an hour to take a drink order, and it would take another hour (no exaggeration) to get my drink! I expect better from Carnival, especially from past experiences. Perhaps these cons have to do with there being 3600+ passengers on board and not enough staff, or perhaps not. Regardless, improvements need to be made if Carnival wishes to keep loyal customers. My family and I love Carnival, but we will be looking at another Cruise Line for our next cruise. Read Less
Sail Date June 2016
Hi I traveled with my teenager daughter , we wanted to experience some of the Caribbean, our cabin was on deck 10 , perfect for us , just below the pool , and a few floors away from the main restaurants , it wasn't noisy , food was ... Read More
Hi I traveled with my teenager daughter , we wanted to experience some of the Caribbean, our cabin was on deck 10 , perfect for us , just below the pool , and a few floors away from the main restaurants , it wasn't noisy , food was great and service excellent in the restaurant that we ate in ! Galileo , I didn't really like windjammer as it had plastic plates and always felt a bit catiotic ! , the entertainment at night was good , we enjoyed the ice show and the mixture of musicals , we went on shore everytime we docked , my daughter did the zip line in Haiti and loved it , although we missed the lunch here to busy enjoying ourselves and had to head back to the ship early as we missed lunch and then no access to food , just drink , ! Jamaica we booked are own trip on the port it was half the price , but we then realised that everyone else was on local time except clients from our ship ! Which caused confusion with ship time and local time , a stressor! Grand Cayman , again ship time v local time plus tug to get to ship ! This was a major major stressor ! Not enough time , planner said 1600 which was really 15.00, but to be on the dock in a que like cattle at 14.15 ! Not much time and lots of people were very anxious over fear of missing tug boat ! Did not have a nice holiday feel ! Anxiety levels were through the roof ! Mexico booked cruise trip as fed up with anxiety levels ! And fear of missing ship ! Fear of mixing up times ! And time zones ! Needing a watch all the time ! Trip was good snorkelling and then sitting on a beach with crap expensive food , but fun wibbet stuff , snorkelling was ok we saw a few fish , ! Back on ship , my daughter took a sip of a cocktail and then the on the pool deck then the jobs wort boys arrived and acted worse than the police ! Stopped drink package ! We forgot we were ment to be on a nice holiday ! Such treatment was in poor taste ! A warning would have been acceptable American guests said it was because we were European so easy pray for security team ! Meanwhile American kids very much under the influence late at night on the main entertainment area ! And no jobs worth boys about ! To stop them , this treatment left me feeling sad ! I know she did wrong but it was a sip ! Not going out getting drunk , a normal small taste like you would to try something ! This also happened to another family from Ireland but they were wise enough to say he didn't swallow the drink ! ( another European family ! ) Read Less
Sail Date June 2016

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