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209 Orlando (Port Canaveral) to Caribbean - Western Cruise Reviews

PROS: The Carnival Magic is a very beautiful ship with many features and bars to go to. The Red Frog Pub was a blast, especially for a bearded, beer drinking fool like myself who enjoys the pub atmosphere. Beer Pong was awesome as ... Read More
PROS: The Carnival Magic is a very beautiful ship with many features and bars to go to. The Red Frog Pub was a blast, especially for a bearded, beer drinking fool like myself who enjoys the pub atmosphere. Beer Pong was awesome as well, I was pleased they used real beer in this game compared to water on previous ships (both Carnival and Non Carnival). Some of the food I give an A, however overall I rate the food under average. Guys Burger Place was good, Tandoor (the Indian cuisine buffet) was fantastic! and the pizza tasted like it came from Italy, very very good! Alchemy Bar was amazing! Out of all the bars, the service here was by far the best. Great drinks and atmosphere. If you want to try something new this is the place to go, they will give recommendations based on your tastes. And friendly staff that know what they are doing and that also talk to you. CONS: Overall entertainment (shows and on-board events) I was unimpressed. For a ship that size, holding 3600+ passengers, I felt like there were very few activities. Went to one show and didn't care to go to another. The dinning room food was OK, better on some nights, not so good on other nights. The Lido Deck buffet tasted like a cheap buffet, and the lines were long. Overall food rating below average. Oh and the BBQ place is only open during lunch on sea days, that was disappointing as I didn't really get the opportunity to try it. Service needs a lot of improvement, everywhere with the exception of the stewards (read cabin review). Bar side service, especially in the Casino, was horrible! I would wait roughly 10 minutes to get my order taken and another 10 minutes to receive my order (mostly beer and coke). More complex drinks like a Mojito I understand, but waiting that long on a coke or beer is ridiculous. Never experienced that at a consistent rate on other Carnival ships. That average does not include the wait in the Casino. I wouldn't see a server for at least an hour to take a drink order, and it would take another hour (no exaggeration) to get my drink! I expect better from Carnival, especially from past experiences. Perhaps these cons have to do with there being 3600+ passengers on board and not enough staff, or perhaps not. Regardless, improvements need to be made if Carnival wishes to keep loyal customers. My family and I love Carnival, but we will be looking at another Cruise Line for our next cruise. Read Less
Sail Date June 2016
Hi I traveled with my teenager daughter , we wanted to experience some of the Caribbean, our cabin was on deck 10 , perfect for us , just below the pool , and a few floors away from the main restaurants , it wasn't noisy , food was ... Read More
Hi I traveled with my teenager daughter , we wanted to experience some of the Caribbean, our cabin was on deck 10 , perfect for us , just below the pool , and a few floors away from the main restaurants , it wasn't noisy , food was great and service excellent in the restaurant that we ate in ! Galileo , I didn't really like windjammer as it had plastic plates and always felt a bit catiotic ! , the entertainment at night was good , we enjoyed the ice show and the mixture of musicals , we went on shore everytime we docked , my daughter did the zip line in Haiti and loved it , although we missed the lunch here to busy enjoying ourselves and had to head back to the ship early as we missed lunch and then no access to food , just drink , ! Jamaica we booked are own trip on the port it was half the price , but we then realised that everyone else was on local time except clients from our ship ! Which caused confusion with ship time and local time , a stressor! Grand Cayman , again ship time v local time plus tug to get to ship ! This was a major major stressor ! Not enough time , planner said 1600 which was really 15.00, but to be on the dock in a que like cattle at 14.15 ! Not much time and lots of people were very anxious over fear of missing tug boat ! Did not have a nice holiday feel ! Anxiety levels were through the roof ! Mexico booked cruise trip as fed up with anxiety levels ! And fear of missing ship ! Fear of mixing up times ! And time zones ! Needing a watch all the time ! Trip was good snorkelling and then sitting on a beach with crap expensive food , but fun wibbet stuff , snorkelling was ok we saw a few fish , ! Back on ship , my daughter took a sip of a cocktail and then the on the pool deck then the jobs wort boys arrived and acted worse than the police ! Stopped drink package ! We forgot we were ment to be on a nice holiday ! Such treatment was in poor taste ! A warning would have been acceptable American guests said it was because we were European so easy pray for security team ! Meanwhile American kids very much under the influence late at night on the main entertainment area ! And no jobs worth boys about ! To stop them , this treatment left me feeling sad ! I know she did wrong but it was a sip ! Not going out getting drunk , a normal small taste like you would to try something ! This also happened to another family from Ireland but they were wise enough to say he didn't swallow the drink ! ( another European family ! ) Read Less
Sail Date June 2016
My first and biggest problem was with RC customer service. We booked a room with an ocean view window that was about 3-4 ft across as shown on their web site and paid 3 or 4 hundred dollars extra for this over an inside cabin. What we got ... Read More
My first and biggest problem was with RC customer service. We booked a room with an ocean view window that was about 3-4 ft across as shown on their web site and paid 3 or 4 hundred dollars extra for this over an inside cabin. What we got was a small maybe 15 inch porthole so high up you could not see out of it unless you were standing in the middle of the room. Thinking this must be a mistake we stood in line for about an hour to talk to a customer service rep. They told us this was no mistake and basically it was just our bad luck and nothing would be done (after trying multiple arguments that put the fault on us). When I pointed out this was misrepresentation of their product they agreed and ended the conversation. We then went to the Nextcruise kiosk thinking I could find out if they are in fact selling those cabins at a lower rate and just over charging us and were met with an identical response including a smug, condescending grin. I also responded to their online survey with my complaints and was never contacted with an apology or offer of compensation of any kind. Aside from that the cabin was akin to an small RV. I sailed once on Carnival before with the cheapest room possible and it was more spacious with a much better bathroom. Also the public spaces were very narrow and crowded with little to do (maybe 5-6 shops). Most of the activities revolved around seminars where they are trying sell you something. The library literally had 4 books in English, 2 of which I had read. The shows were nice but only 1 hr long and the second they started they began blasting freezing air so by half way through it was about 65 deg. Everyone was complaining of being so cold. The pool deck was so crowded that trying to find a chair was like trying to find a parking space at the mall the day before Christmas. Many of the restaurants are not included in the price of ticket and if you have "my time" dining good luck getting a reservation before 8:30. The food in both the restaurant and the buffet was inconsistent with it being very good for some items or some days and very bad others. Read Less
Sail Date June 2016
I have been on 3 cruises with Carnival and enjoyed them. I like the relaxed atmosphere. I sailed on the Carnival Dream about 6 years ago and had a fabulous time so I thought the Magic would be just as fabulous. This time it was good but ... Read More
I have been on 3 cruises with Carnival and enjoyed them. I like the relaxed atmosphere. I sailed on the Carnival Dream about 6 years ago and had a fabulous time so I thought the Magic would be just as fabulous. This time it was good but not great. Food: I really enjoyed Guys burger joint. The burgers were quite good and the fries are excellent. Other than Guy's though, the food was mostly good but not great. In the main dining room (we had early dinner in the Northern Lights restaurant) I suggest you skip the flat iron steak. Frankly it was just disgusting. It was chewy, fatty, undercooked and overall just not good. My mom chose it two nights later and had the same experience. I would skip the baked potato as well. No way is it baked. It was always a hassle getting the toppings. The rest of the food was pretty good and the lobster on formal night was delicious. One night I didn't care for the menu so I opted for the surf and turf for an additional $20. It was great. The desserts were all great as long as you don't get the cake items. Dry and tasteless. The omelette satiation was well stocked and very good but the scrambled eggs on the buffet are powdered. I don't know if they were last year but they definitely were this year. I recommend skipping those as well. I think the quality of the food has gone down in the main dining room and on the buffet. In years past the kids wanted could not get enough of Camp Carnival. Not so this year. They never wanted to go and there was no face painting the entire cruise. My nieces were disappointed. Neither of my sons (12 and 14) cared for Circle C, which was a big hit last year on the Valor. Our cabin was nice but this year, they didn't put the bed in the ceiling during the day like they did last year. We didn't have a table, and the twin was never a couch as in the past. My husband and I shared a cabin with my sons. Other than the noticeable difference in the food and kid activities, it was a nice cruise. The cruise director was awesome and the excursions were fun. I had a nice relaxing time which is exactly what I wanted. We had adjoining balconies which was a huge plus. I think next year I will try a different cruise line just to see the differences. Read Less
Sail Date May 2016
I'm giving this cruise a 4 out of 5 rating based on what this cruise is supposed to be... with a very emphatic understanding that I WOULD NEVER GO ON THIS CRUISE AGAIN OR RECOMMEND IT TO ANY OF MY PEERS AND FRIENDS. EVER. My wife ... Read More
I'm giving this cruise a 4 out of 5 rating based on what this cruise is supposed to be... with a very emphatic understanding that I WOULD NEVER GO ON THIS CRUISE AGAIN OR RECOMMEND IT TO ANY OF MY PEERS AND FRIENDS. EVER. My wife and I went on this cruise to join her stepmother for her 75th birthday. She's a long time Carnival cruiser. She loves it. She... like many people on the cruise... truly believes that the "ports" Carnival brings you into are what the actual locations are. And she loves that. She also believes that buffets are amazing... and that slot machines are true gambling... I happen to disagree with her on about everything. The Carnival Valor is a fairly dated ship. It's decor is not "out-dated" nor is it modern. For what it is, it's actually pretty solid. It's a mid-priced value cruise... and if you realize that and expect that, I might even give it a 5 out of 5. I am rating this experience on this basis. While I personally hated the decor - not my style at all - I can say that it is very well maintained. Things aren't beat up. Everything worked great as it should functionally. The crew aboard deserves a 7 out of 5 in my opinion. Every single person on the cruise did their job exceptionally. Everyone. That job for many of them isn't a fun one... and they all did it all exceptionally...with no complaints... lots of courtesy... and timely. For what the food is, it's fantastic. If you like burgers, pizza, etc... Holy crap. The Guy Fieri burger place serves just about the best hamburger I've had in 15 years. Not kidding. The 24 hr pizza place has fantastic pizza. Prior to this cruise, I haven't had a burger or pizza in many months. So yet again, not my forte. If you think going to Grand Turk and instantly going to a Margarittaville contained within Carnival's "port" is an offshore excursion and the Grand Turk experience you want, by all means get on this cruise. Main complaints: 1) the shopping on the boat is awful. Horrible. That "jewelry" store is a joke. Do not spend a penny there. It's QVC crap at prices even higher than the QVC stuff. They had a Rolex section... but with only pre-owned Rolexes. Someone approached me and asked, "Are you interested in a new watch - I see you looking at some? I can save you tons over anything you could buy anywhere else!" I showed him my watch and said, "Do you have anything like this?" They're selling $250 watches for $500 and cz's and "tanzanite" which is worthless. 2) Booze is horribly overpriced. If you're like I was... you'll need lots of it. 3) The ports are awful. Run. Run away fast from them. If you're more like me and lean towards actually discovering the culture and highlights of where you're visiting, well, I can't recommend Carnival or any cruise for that matter. Kudos to all of the employees and what they do though. Read Less
Sail Date May 2016
This was a different experience and a new boat for us. I certainly learned the hard way about using gift cards to fund my sign and sail pass. Bare with me through the rant. I was short on cash this trip-and unlike the previous sailing ... Read More
This was a different experience and a new boat for us. I certainly learned the hard way about using gift cards to fund my sign and sail pass. Bare with me through the rant. I was short on cash this trip-and unlike the previous sailing on the liberty of the seas, I had always just used a credit card attached to my sail pass. I was on a budget this year-and needed to use gift cards. 1. you cannot load cash into your sign and sail with giftcards from the carnival website-you must go to the guest services desk and have them load them onto your account. This is where all the trouble began. I literally had SEVEN $100 gift cards. So the gentleman loaded them all and then he said to me 'better keep them on hand just in case'. Literally by the next day my sign and sail card was declined and I had to go to the desk again. None of the mastercards went through-ONLY the american expresses took without issue. The girl behind the desk let me use their satellite phone to call the credit card company. I was told there was a 7% fee for using the card, so when the gent first loaded them-none of them took. The girl then had to reload ALL of the mastercards for a lesser amount. When I got home I checked all the balances leftover and they were crazy all over the place. Moral of the story? Don't save your gift cards, just use cash or one credit card if you can help it. 2. the purchasing of water was cheaper this time, about $4.50 a case, and is easily delivered to your state room on the first day. The drink restrictions have changed-but you can still carry on 1 bottle per adult, and a 12 pack of whatever beverage [cans] you want to haul around. No more coolers though. 3. We hit 4 ports this round, Amber cove [went atv'ing it was boring but a nice breeze made it worth while]. Also in Amber cove is a really nice pharmacy-take advantage of it! I purchased prednisone and wished I got more. St. Thomas [I highly recommend china king [next door to hooters], they have the best mongolean beef ive ever eaten. The jewelry shops there are a joke. Don't bother thinking you're getting a good deal any more-I spoke to several jewelers about random diamond pieces they had in their shops [and we're talking 1-2cttw rings of melee diamonds] and they were OUTRAGEOUSLY priced. Then we hit up San Juan and took an ATV excursion there to a 2200 acre working farm. READ the instructions on your tickets! You need your drivers license and a credit card for damages to the ATV [of which you get back your full receipt if there was no damage] and it was WELL worth it. Not for the light of heart, you will get banged up and bruised if you're afraid of the machines. It is some serious hard core riding. Two hours worth to be exact. I came home muddy from head to toe. Another GREAT surprise in San Juan are the street vendors!!! Every accessory you could ever hope to own ladies [and I DO mean every-especially hand bags.. wink wink, and WALLETS!] just gorgeous. Our last port was Turks and Caicos. The entire island is one big white sand beach. But this is not for the faint of heart. I hope you have an umbrella of your own-because fighting an entire cruise ship for a spot on the beach outside the dock was more than we could handle. There is not a lot of shade..plan on bringing the strong block and melting, the heat and humidity on the 4th excursion day did us in. Let's talk about the boat, the staff and the amenities for a moment. This is my 3rd or 4th cruise with carnival now and until this point we never wanted to pay extra or feel the need to seek dining experiences outside of our designated dining time. But we were flexible this trip and ventured out. Guys pig and anchor was only open for about 2.5 hours during lunch, and if you didn't get there early you were forced to stand in line that sometimes went to the back of the boat [even though it is located in the middle of the boat]. To experience it once was well worth it. Guy also has his burger joint open for most of the afternoon and we made SURE we got one of those daily! It was delicious. Dinner one night was at Cucino del capitano, the Italian restaurant. For $15 a person, you received a hearty appetizer, a large entree and a delicious dessert. I know the main dining room is awesome but don't miss out on this experience, the food was wonderful. The only thing we did not try, was the steakhouse, because we could have gotten a $20 uptick steak at dinner in the regular dining room, vs paying $40 each in the steakhouse. Let's talk about the buffet....it was cold and nasty, every time we tried to eat there at breakfast-so we stuck to the sea day brunch and breakfast in the dining rooms. They were great. This was the first cruise on carnival where we avoided the buffet [except for the mongolean wok for lunch]. Big praise to our head waiter Sheldon and his partner Lehron on the Magic. They were OUTSTANDING. We had the 2nd largest suite on the ship, room 7372. The beds are SO small.. but the room itself was enormous. The closets are disjointed and in 2 different places. The balcony is oversized [really nice]. There was a deep jet tub to soak your bones if you wished, and the cabin steward was awesome. The bad and the ugly The casino was nothing more than a giant ashtray. The air quality in it was poor, and my $50 casino credit [promised to me 2 cruises ago but was never delivered] was once again not on file. This is the 2nd cruise in 2 years they have ignored my credit, but promised it would be on the next one. For this reason [and because im tired of looking like an idiot going to the cage and asking for it when they deny me] I didn't gamble at all. But you can smell the casino clear across the hall down to the end of the shops on level 5. It's really kind of gross. The comedy club was entertaining [not as funny as the 4 women in the front row were] but it was good enough for the evening. Bingo has gotten more expensive im afraid. There are *AUTO* gratuities on all your drink tickets now, that was something we had not experienced before. So look out for those. I found out that I can remove the auto gratuity at the end of the cruise [I didn't know I could before] because I tip daily, all of the staff I encounter that provide service, and one big tip to the waiters in the dining room on the last night. I have never seen the inside of the red frog pub until this cruise. I must have been CRAZY not to go in there. SO much fun during the day, all kinds of great drinks, snacks, games.. GREAT way to fill some time on your sea days. We played a lot of trivia this go around as well, just a good time to be had by ALL..THANK YOU CARNIVAL! Read Less
Sail Date May 2016
Cruised on Freedom Royal Caribbean. May 8-15 western Caribbean. The service and food quality that we had experienced was great. Embarkation at Port Canaveral couldn't have been easier. We drove in on Sunday morning and used the ... Read More
Cruised on Freedom Royal Caribbean. May 8-15 western Caribbean. The service and food quality that we had experienced was great. Embarkation at Port Canaveral couldn't have been easier. We drove in on Sunday morning and used the Port parking garage. Park at 10:40a doors opened at 11:00a Check in was very quick, and we were on board by 11:30. Our cabin wasn't ready until 1p so we went o Windjammer for lunch and to relax. The ship has recently been outfitted with Voom, Royal Caribbeans internet, The only problem was it's unreliability because it randomly logs you out of the Internet when you lock your device. Even though it was supposed to only log you out every two hours, it randomly would drop our devices after a few minutes. This made it hard to iMessage each other on the ship. I wouldn't recommend the Internet package. 5:15 is the Dreamworks parade through the Promenade. The parade wasn't exactly advertised. Although it is in the Compass. We got ourselves a couple of seats outside the Café Promenade, two coffees, two pieces of cake and we were good to go. The parade was fun, colourful characters from various movies, escape from Madagascar, Kung Foo Panda. Very lively and fun. The breakfast in the Windjammer was lovely. Fresh fruit, cold cuts,toast, bagels,fruit loaf, danish pastries,eggs, both scrambled and fried, omelette,sausage, pork or turkey, bacon, baked beans, mushrooms, tomatoes, cereals of various types, grits,french toast, hash browns, breakfast potatoes,corned beef hash, salads. Juice, not fresh squeezed unless you have a drinks package, coffee, decaf, 10 types of tea. Whew so much! Tip: Get a table before getting your food. Take turns at getting your breakfast otherwise your food will be cold before you get to sit down Tip: When attended a show in the Arcadia you need to arrive at least 30-45 minutes early to get a seat. Also if you go in to see any 3D movies no need to go early but beware you will freeze. Why it needs to be an icebox is a wonder. About the food..we loved the Windjammer for breakfast & lunch. Our dining was 5:30p loved the waiters in our dining room. They were respectful, entertaining and could not do enough to take care of our dining needs. Debarkation was very very slow. In baggage area very unorganized. Read Less
Sail Date May 2016
I wished I had booked a longer cruise on Disney, but sadly we couldn't afford it. My husband, myself and our 4 year old son were on the Disney Magic for our honeymoon. The ship was very clean and mostly well organized. Our host was ... Read More
I wished I had booked a longer cruise on Disney, but sadly we couldn't afford it. My husband, myself and our 4 year old son were on the Disney Magic for our honeymoon. The ship was very clean and mostly well organized. Our host was very nice and friendly. The only issue with our stateroom was we kept bumping into the bed as the space between the bed and the wall is minimal. I was excited that we had a tub for our son, but the water leaked out very quickly. I don't know if this is normal or not. Dining was great. The food was pretty good most of the time. Palo was amazing. Our wait staff was fantastic. I don't know if anyone can ever top them. The shows were pretty good, but I wished there were more show times for the movies in the theatre. Service was mostly good, but there were a couple of interactions that were unDisneylike. The shore excursions were pretty poor. I don't know if this is the same for all cruise lines (because this was our first cruise) but I really wasn't impressed for the money we paid. We did love Castaway Cay. The water was clear blue. Our son LOVED the Oceaneer Club, but not the Oceaneer Lab. He literally cried when we left the ship. Embarkation was perfect and disembarkation was faster than expected. Overall, I would love to take another cruise, but I don't think it will be for a long time because of the cost. Read Less
Sail Date May 2016
Having just returned from a cruise on Norwegian Spirit, I have to say what a very pleasant surprise I had. I had read many reviews that had made me doubt my choice, mostly about the age and condition of the ship. I am happy to say, that ... Read More
Having just returned from a cruise on Norwegian Spirit, I have to say what a very pleasant surprise I had. I had read many reviews that had made me doubt my choice, mostly about the age and condition of the ship. I am happy to say, that although not as grand as some of the other ships I have cruised on, it was in very good condition, clean and comfortable with ample restaurants and activities. The service was second to none and the entertainment was very good. The atmosphere was extremely relaxed and I really could not fault the holiday. Stirrup Cay was a lovely island (privately owned by NCL) and the ships crew worked very hard providing a bbq and buffet on the beach, the reggae band played and the drinks were readily available. I personally liked the 'anytime dining' and whilst there is no pressure to dress up, the majority of people did. It really was 'freestyle' cruising. I didn't have children with me, but there quite a few children and they appeared to be very well entertained. There was the usual, bingo, quizzes etc but no pressure to join in if you didn't want to. The embarkation and disembarkation went smoother than I have found on other cruises that I have been on, but this could be due to this being a smaller ship and therefore less people. I understand that the ship is due another upgrade this year, but whilst I agree that parts were a little dated, they were not in bad repair, it was all rather charming. I would definitely sail with NCL again. Read Less
Sail Date April 2016
This was my 12th cruise with RC but 1st on freedom of the seas. Totally enjoyed food, shows were fantastic and shore excursions booked thru RC were great. On the last day of cruising I suffered acute respiratory failure and taken by ... Read More
This was my 12th cruise with RC but 1st on freedom of the seas. Totally enjoyed food, shows were fantastic and shore excursions booked thru RC were great. On the last day of cruising I suffered acute respiratory failure and taken by wheelchair to medical. I received 5 star treatment and my doctor was impressed by the care and treatment I received. I was seen 2 more times after my initial release from medical facility. I was given a complete copy of what was done all test results and even my chest ex rays. I will always be loyal to RC The dining room staff went above and beyond to make sure we were completely satisfied with our meals. We choose to do my time dining and sat at table 93. Peter and victor were excellent in what they did. We were greeted by name every time they saw us. Our cabin attendant was attentive to our needs and any requests we made were quickly responded to. Either for more towels or ice in the bucket The shows were of high quality. One comedian in particular had the whole audience in stitches. Even the men were crying from laughing so hard. The only criticism I have has to do with the amount of smoke in the casino. I would have loved to play the slots but the smell of smoke was so over whelming. I heard many other people complain about the same thing. Bar tenders were great and the drinks both with alcohol and without were ready good. Read Less
Sail Date April 2016
Having been on over 20 cruises with a competing cruise line, I was skeptical about venturing out on an older smaller ship as the Spirit. My first impression of the ship was that even in its old age, the ship is magnificent. Our room was ... Read More
Having been on over 20 cruises with a competing cruise line, I was skeptical about venturing out on an older smaller ship as the Spirit. My first impression of the ship was that even in its old age, the ship is magnificent. Our room was small but well designed and always clean. The bathroom appeared larger than most cruise ship bathrooms for some reason. The shower was encased in glass and not the dreaded shower curtain some older ships have. The wood paneling and molding was very pleasing to the eye all around the ship. The ship was kept extremely clean the entire cruise. The cruise director was very funny. Our stateroom attendant Henra on Deck 10 was excellent. I only had a few gripes. My first gripe was in Raffles buffet. There was no variety or choices. The food was the same dish as the day before just given a different name and maybe adding garnishments.The food left plenty to be desired. We did enjoy their Unique snack shop The Blue Lagoon. My other gripe is that the entertainment is just fair. It shows that not a lot is spent on the entertainment. The shows were dull and lackluster, They need to invest in better lighting in the theatre. It was dark for most shows and they used a lot of smoke. The lighting used was dull and did not provide clarity. The Itinerary included Key West, Grand Cayman, Ocho Rios, and Great Stirrup Cay. It was a dynamite itinerary. All ports were enjoyable. The service on the ship was good, not the best but it was good. The layout of the ship was easy to navigate. I think the way that that they do the muster drill needs to be rethought. Embarkation was the easiest, fastest check- ins ever! The same when we left the ship. Before our cruise we did tons of research on this ship. There were a lot of poor reviews but some good as well. We decided to make our own decision and take a chance. We are so glad we did. This was one of the most affordable port packed 7 day cruises we had every cruised. We enjoyed ourselves and will be back to cruise again with Norwegian in the very near future. The Spirit is now one of our favorite ships. Read Less
Sail Date April 2016
My husband teaches a continuing education course on ancient civilizations with an emphasis on Mayan influences on our NM Native American culture. A bucket list tour for him was Chichen Itza but we decided to have some fun before we got ... Read More
My husband teaches a continuing education course on ancient civilizations with an emphasis on Mayan influences on our NM Native American culture. A bucket list tour for him was Chichen Itza but we decided to have some fun before we got there. The Freedom of the Seas is a fabulously large ship with comfortable rooms, courteous staff and plenty to do during your two days of cruising at the beginning and the end of the trip. We had a balcony cabin which afforded us great views during the day and wonderful stargazing at night. The food in the Windjammer was always to temperature and plentiful. Dinner at night was served always with a smile and professionalism. It was hard to get back to simple meals after having great full course meals everynight! Worried about sanitation and illness? Never fear, the staff greets you as you board with a hardy squirt of hand sanitizer as well as at the entrances to all food venues. The crew are seen frequently disinfecting handrails and tables. Our excursion to the ruins was also well done with a knowledgable attentive guide, a little over an hour of wandering time there and a nice snack and sandwich on the bus which was a large air conditioned coach with a clean, working restroom. Have already booked our next cruise same time, next year but to the Eastern Caribbean! Read Less
Sail Date March 2016
When I laid down on the extremely hard bed the first night, I had to ask the steward how we could make it any softer. Needless to say, that was the start of a horrible cruise. Once the steward did what he could (which was add a blanket ... Read More
When I laid down on the extremely hard bed the first night, I had to ask the steward how we could make it any softer. Needless to say, that was the start of a horrible cruise. Once the steward did what he could (which was add a blanket under the sheet), I laid down and realized that I was being attacked by bugs. These weren't bed bugs (thank goodness), but, they were sand fleas. Then the air conditioning died and it took a maintenance guy awhile to fix that. Lastly, we had children running up and down the halls at 3am banging on doors, screaming, flipping signs, etc. When we mentioned this to customer service, we were told that the boat was completely sold out, so they couldn't change our room and that there is over 3000 people on the ship...this This means that they can't stop the kids from doing this. Mind you, the kids did this every single night of the cruise. There was trash on the ship everywhere. I will say that the ports were amazing, but I could have flown or taken another ship. I am done with Carnival. (Btw, I have called Carnival since arriving home and was told that if I was looking for money, it wasn't going to happen, and security can't be everywhere on the ship. The advice from the representative was that I should have complained more on the ship and they would have found a way to stop the kids. I am just disappointed with Carnival and won't cruise with them ever again. Read Less
Sail Date March 2016
Do not believe all you read. The Spirit is the oldest ship in the NCL fleet. However she has been kept up to there high standards. Service was above average threw out the ship. Only attended one of the shows, enjoyable and ... Read More
Do not believe all you read. The Spirit is the oldest ship in the NCL fleet. However she has been kept up to there high standards. Service was above average threw out the ship. Only attended one of the shows, enjoyable and entertaining. Did buy some art while on the ship. Very good Art team on this ship. Not overly pushy and helpful if you decide to buy art from Park West Galleries. This ship gives you the options to stay as busy with activities as you like or just relax. I do suggest that if you choose your time dinning, that you go to Windows and make reservations so you do not have to stand in line. We choose 6:30 every night and never waited to be seated. If you find a waiter you prefer just ask to be seated in his area. If you like steak make sure to eat a Cagney's Steakhouse. Excellent ribeye, fine dinning service. Teppanyaki room, where the chefs perform a stir-fry meal before your eyes is excellent. Small venue only seats 10 at a time. Make reservations ASAP this ones sells out quick. The crew as well as the officers want your cruise to be memorable as possible. If you have an issue to not wait to get home and write a bad review. Go to the management team and talk with them Read Less
Sail Date March 2016
Please do not believe Disney's advertising, these are not cruises for adults without children. My wife and I have taken over 50 cruises of 7 days and longer over the last 35 years and have enjoyed cruising over much of the world. This ... Read More
Please do not believe Disney's advertising, these are not cruises for adults without children. My wife and I have taken over 50 cruises of 7 days and longer over the last 35 years and have enjoyed cruising over much of the world. This is the first time I told my wife and daughter I would have rather burned a bag of money than had to endure the Disney Cruise Experience. Had the pleasure of having a child angry at her sister dump a soft drink on me at dinner, watch 5 small children run around and around and around the table in the lounge where I was having a drink while their parents stood close by drinking their wine and ignoring their children's behavior. Dodged small children fighting in the floor in the dining room and on and on and on. On our sailing, according to one of the children's program staff it was a light week with ONLY 1500 children between three and twelve. Prior to our cruise we received a letter from DCL detailing the dress requirements for the Dining Rooms, packed accordingly only to hear head waiter tell passenger the first night not to worry about dress rules, on the Fantasy there are no rules, and he was telling the truth, no rules in "adult only" areas, no rules in the dining rooms, no rules at all. First cruise I have ever taken where I can't think of anything to say I enjoyed other than disembarkation. Star Wars was the draw for us to try this cruise and it was an insult to any thinking fan, it was just another way for DCL to try and sell photos and merchandise, nothing for the real fans to enjoy. Read Less
Sail Date March 2016
We had been on Carnival the last five cruises and had been a bit disappointed with the crew energy on the last one. It was the Fantasy, and we were aware about it's age. The Spirit is a similar ship, small and a few years on her, but ... Read More
We had been on Carnival the last five cruises and had been a bit disappointed with the crew energy on the last one. It was the Fantasy, and we were aware about it's age. The Spirit is a similar ship, small and a few years on her, but the crew was outstanding. Yes if you look hard you can find old carpet or a rust spot or two, and we were concerned with all the negative reviews. The energy and attitude was the best we had ever encountered on a cruise. The shows were better than what we had seen on Carnival and the Cruise Director GIO was great. When we did encounter some issues with an excursion, not directly NCL fault, the excursion staff was understanding and gave us a credit with their apologies. We ate mostly in The Gardens Main Dining. Found a waiter we Herald, and asked for him each night, super service. Only issue came on disembarkation, signed up for early as we had a long drive, they lost a cart with luggage and many people had to wait in the terminal. That was the only negative on a 7 day enjoyable vacation. We are signed up for another NCL cruise, hopefully the staff will also be as great as the Spirit's was. Read Less
Sail Date February 2016
Disappointing to say the least. Have been on many cruises (lost count) This was just bad.. food was average on the good days. Desserts on the buffet were terrible. Talk about seeing a lot of waste. I am sure that a lot of it was due to ... Read More
Disappointing to say the least. Have been on many cruises (lost count) This was just bad.. food was average on the good days. Desserts on the buffet were terrible. Talk about seeing a lot of waste. I am sure that a lot of it was due to inedible food. Overall the ship was reasonably clean, but not even close to other lines that we have been on. I have never had a bad room steward until the last 2 cruises we have done (both Carnival). I find it more than a coincidence that as soon as Carnival implements automatic gratuity, the rooms are no longer kept to the prior standards. Our room was not clean the day we entered, dust on the glass shelves, corners dirty. If we left a used dish on the table or counter ,it was left in room. Basically, our bed was made, a few towels animals the last few nights on the ship. Nothing was straightened, had to ask for ice. The steward was very friendly and I am not so sure that he wasn't just overwhelmed. I am not so sure that there wasn't bed bugs in our room as well as the lounges/theaters. Every night , while in bed , I could feel something biting me and could feel something crawling on my legs when in the lounges. One of the members in our group had bites on her. Inspecting the bed every night , I could see tiny little black specs on the sheets, and to my horror when returning home, same specs were on our clothes. A ziplock bag ,with wet wipes ,that was kept in the bathroom had same specs on the inside of the bag. While I never saw a bug, I also know that you usually wont see them. On a positive note the ship's medical facility was good and surprisingly reasonable in price. Ports were very nice and the ship did a decent job of disembarking at ports. Read Less
Sail Date February 2016
Living in the Mid East Coast USA, a Caribbean cruise always beats snowy February. NCL's "Free-Style Cruising" is the best way to go if you like a casual vacation-having to pack evening dresses and suits is not our idea of ... Read More
Living in the Mid East Coast USA, a Caribbean cruise always beats snowy February. NCL's "Free-Style Cruising" is the best way to go if you like a casual vacation-having to pack evening dresses and suits is not our idea of relaxing. During the 2 weeks we were aboard we had some rough sea and missed the Cayman Islands but overall had a grand time. Enjoyed the "game shows" "Not so Newly Wed," "55 or Less," and karaoke contest-things we would never do/watch at home, but we were on vacation. We flew into Orlando and used the greatest little service called "Go Port Canaveral." They provided transportation from the airport to hotel, hotel to pier and pier to airport. They make all the necessary arrangements including hotel reservations for a very reasonable fee. Embarkation was easily accomplished as was disembarkation. As gold Latitudes members we had priority times for both. We were in a forward porthole cabin which gave us a little more room than an inside cabin but was still economical. We have found the porthole or obstructed view cabins to be a good choice both monetarily and for added space. Everything in life has the potential to disappoint and like most things, a cruise is mostly what you make of it. Read Less
Sail Date February 2016
We have heard good things about Princess Cruise Line but had never sailed with them. We celebrated my Father-In-Law's birthday and selected this cruise mostly due to date availability and a love for sailing the Caribbean. After 13 ... Read More
We have heard good things about Princess Cruise Line but had never sailed with them. We celebrated my Father-In-Law's birthday and selected this cruise mostly due to date availability and a love for sailing the Caribbean. After 13 cruises, I can say that the service was arguably the best we have ever received. Unlike many lines there was ALWAYS a food service station open on the Lido Deck and somehow, I'm not sure how they manage it, but on a ship with 2,000 passengers we never felt like the ship was crowded and often found it very easy to have privacy and quite. Embarkation and disembarkation went smooth and was fairly typical of most cruise lines. Our balcony cabin was spacious and ship cabins go and the staff was attentive and friendly. The food was excellent and the wait staff attentive and even humorous t times. They engaged their assigned tables as though we were their only responsibility. I highly recommend Princess Cruise Line! Read Less
Sail Date January 2016
We are experienced cruisers. I got an email after we booked asking if I'd like to know of deals on upgrades. I said yes. Then I got a phone call asking if I'd like to upgrade fro the JS we booked to an OS for $700. We just ... Read More
We are experienced cruisers. I got an email after we booked asking if I'd like to know of deals on upgrades. I said yes. Then I got a phone call asking if I'd like to upgrade fro the JS we booked to an OS for $700. We just had a death in the family and also lost two friends over 6 months, so we needed a break. We took the offer. Cabin 1320 was jaw dropping in size and appointments. We had breakfast served the next morning on the huge veranda and loved the experience. We had dinner delivered in our dining area each night after that. One evening the duck we ordered turned out to be chicken. I called my friend Svetlana and she corrected the problem in 10 minutes and threw in an extra souffle. In Labadee we were met by small boats with political activists. Apparently they were protesting for an island campaign that included someone connected to RCI. We left without anyone going ashore and took with us the RCI employees that live there for safety. We had booked wave runners and a trip to the small island and were very disappointed. The net day we ordered breakfast in our room at 6:30 AM. At 7:10 AM we got a call from room service saying they were running late. We told then to cancel since we needed to be in the theater by 7:30 AM to connect with our tour in Jamaica. (This was the first time I recall feeling hungry on a cruise. Later in the day we got a plate of chocolate covered strawberries and a note of apology. The berries tasted great.) In Jamaica we learned that the part of our tour to snorkel the barrier reef was canceled but the rest of the tour was OK, if we wanted to go. We went. Once ashore we were told that the rest of the tour was also cancelled due to big winds and choppy seas. The Tour staff was there and we elected a kayaking tour that was interesting. We went to a beach that was OK. In Grand Cayman we were told our tour was cancelled so we took an alternative that was stuff we had one before. "Hell" gets old fast and the beach we went to had lousy swimming, it's not a great beach, one we had visited before. We went to a restaurant on the water and had turtle soup which always amazes me since the island is a turtle sanctuary. Rains came and turned into a deluge. We headed back to the boat and ran into a very long line of RCI passengers. I guess they shut down the boats ferrying folks back to the boat during the storm. I went to the ask for Priority service that is offered to folks in suite class and was turned back by local authorities. When we finally got to the front of the line we found our Concierge who asked why we hadn't come forward. Apparently a missed opportunity. Otherwise the Concierge service was very nice. In Cozumel we had our tour cancelled and took a tour to a local beach was well organized. We saw an impressive response from a Mexican medical team when an older woman took a spill and broke her nose in a serious fall. Food was OK but the overall experience was not great. Other perks such as free drinks anywhere during specific hours works great. Suite class was sweet. We saw the last performance of our group and then the first performance of the next. Both entertainment groups were excellent. The ship is in great condition and is still a solid design. Chops was great but was a bit overpriced. We should have gone to the Southern Caribbean. Read Less
Sail Date January 2016
All on cruise was great with the exception of the drill on first day. During drill on first day there was a employee who was extremely rude. My wife could not stand for long periods and when asked about checking in and where we could sit ... Read More
All on cruise was great with the exception of the drill on first day. During drill on first day there was a employee who was extremely rude. My wife could not stand for long periods and when asked about checking in and where we could sit told us she would check my wife in but I'd have to be at assigned point. When I explained that my wife did not want to be separated from me during a drill she became belligerent and extremely rude telling me I had no choice but to separate. When I asked her name she refused to tell me and put her hand over her name tag when I tried to photograph it. She checked my wife in and returned her card but never told her where to go. So my wife who wanted to be with me under these conditions came and stood with me in a lot of discomfort. EXTREMELY rude!! If she had done nothing wrong then why hide her name?! When discussed with Management they seamed to make excuses for her. She worked in the bar in the Windjammer. Ralitsa Naumova, the head waiter, who, when she found out the wife was Romanian coordinated to have a different Romanian food almost every evening in the formal dining room. She was outstanding and professional in every aspect. Made for a pleasant and unexpected dining experience. There were many Kids running and making noise in halls and stairs. No control and safety issues. We reported to Farrah Casanova who worked in the dining room that the nearby women's bathroom commodes weren't flushing. Although busy, Farrah found time to immediately pick up the phone and dial the maintenance number on the ship and let someone know about that problem. She was also working very hard when I saw her in the Windjammer helping people, cleaning after everyone, and interfacing with them. Catalin from the Windjammer did an outstanding job always professional and helpful. Tonya in Future Cruises did an outstanding job in working with out requirements. Sound in theater extremely loud. It is a theater not a concert!! We had to wear ear plugs each night. But the shows were great. The Dining experience was great. Great service. Read Less
Sail Date December 2015
This was a great vacation. Checking in was quick, since we had done on-line check-in. We chose to eat at Windjammer/Jade, because of the buffet. Some members of our family only ate Indian food, and it was available to them everyday. ... Read More
This was a great vacation. Checking in was quick, since we had done on-line check-in. We chose to eat at Windjammer/Jade, because of the buffet. Some members of our family only ate Indian food, and it was available to them everyday. There was not a good selection of food at Fine Dining, which in our case was Galileo's. We did speak to head chef Daniel and he made sure there was Indian food available at Windjammer for us. At the formal dinner, we had to eat at Galileo's, so Danielle made sure we had Indian food. First port, Labadee was relaxing, except for one incident, where we went to the market. Our son bought a souvenir and he was given change in counterfeit. When we tried to use the bill at another shop, the guy there refused to take it, we found market security and he verified the bill was counterfeit. He took us back to the shop, and got us a legitimate bill. We complained to guest services since that port is owned by Royal Carribean, they told us later that the guy was charged. They also took one of our beverage packages off of our bill and gave us discount towards our next cruise. Next port was Falmouth, Jamaica, where our kids went zip-lining. We did not want to go zip-lining, but had to accompany the kids, so we went as observers. Everyone there was quite friendly and kept us company while we waited for the kids to come back. Next stop was Grand Cayman, where my daughter went swimming with the Dolphins and stingrays, she really enjoyed that. I had bought a ticket to accompany her, but since I did not go into the water, they gave me a refund, that was really gracious of them, since I was not expecting it. I did not realize you have to swim in 25 feet of dirty lagoon water to swim with the Dolphins. Last stop was Cozumel, Mexico, where we went on a Jaguar bus and bike tour. Tour guides were great and so was bike ride, the beach however was quite dirty and not quite what we expected. On the ship, we watched all the shows, best was the ice-skating show and the Love and Marriage show hosted by the cruise director, Casey. Read Less
Sail Date December 2015

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