9 Orlando (Port Canaveral) to Caribbean - Western Norwegian Spirit Cruise Reviews

Having just returned from a cruise on Norwegian Spirit, I have to say what a very pleasant surprise I had. I had read many reviews that had made me doubt my choice, mostly about the age and condition of the ship. I am happy to say, that ... Read More
Having just returned from a cruise on Norwegian Spirit, I have to say what a very pleasant surprise I had. I had read many reviews that had made me doubt my choice, mostly about the age and condition of the ship. I am happy to say, that although not as grand as some of the other ships I have cruised on, it was in very good condition, clean and comfortable with ample restaurants and activities. The service was second to none and the entertainment was very good. The atmosphere was extremely relaxed and I really could not fault the holiday. Stirrup Cay was a lovely island (privately owned by NCL) and the ships crew worked very hard providing a bbq and buffet on the beach, the reggae band played and the drinks were readily available. I personally liked the 'anytime dining' and whilst there is no pressure to dress up, the majority of people did. It really was 'freestyle' cruising. I didn't have children with me, but there quite a few children and they appeared to be very well entertained. There was the usual, bingo, quizzes etc but no pressure to join in if you didn't want to. The embarkation and disembarkation went smoother than I have found on other cruises that I have been on, but this could be due to this being a smaller ship and therefore less people. I understand that the ship is due another upgrade this year, but whilst I agree that parts were a little dated, they were not in bad repair, it was all rather charming. I would definitely sail with NCL again. Read Less
Sail Date April 2016
Having been on over 20 cruises with a competing cruise line, I was skeptical about venturing out on an older smaller ship as the Spirit. My first impression of the ship was that even in its old age, the ship is magnificent. Our room was ... Read More
Having been on over 20 cruises with a competing cruise line, I was skeptical about venturing out on an older smaller ship as the Spirit. My first impression of the ship was that even in its old age, the ship is magnificent. Our room was small but well designed and always clean. The bathroom appeared larger than most cruise ship bathrooms for some reason. The shower was encased in glass and not the dreaded shower curtain some older ships have. The wood paneling and molding was very pleasing to the eye all around the ship. The ship was kept extremely clean the entire cruise. The cruise director was very funny. Our stateroom attendant Henra on Deck 10 was excellent. I only had a few gripes. My first gripe was in Raffles buffet. There was no variety or choices. The food was the same dish as the day before just given a different name and maybe adding garnishments.The food left plenty to be desired. We did enjoy their Unique snack shop The Blue Lagoon. My other gripe is that the entertainment is just fair. It shows that not a lot is spent on the entertainment. The shows were dull and lackluster, They need to invest in better lighting in the theatre. It was dark for most shows and they used a lot of smoke. The lighting used was dull and did not provide clarity. The Itinerary included Key West, Grand Cayman, Ocho Rios, and Great Stirrup Cay. It was a dynamite itinerary. All ports were enjoyable. The service on the ship was good, not the best but it was good. The layout of the ship was easy to navigate. I think the way that that they do the muster drill needs to be rethought. Embarkation was the easiest, fastest check- ins ever! The same when we left the ship. Before our cruise we did tons of research on this ship. There were a lot of poor reviews but some good as well. We decided to make our own decision and take a chance. We are so glad we did. This was one of the most affordable port packed 7 day cruises we had every cruised. We enjoyed ourselves and will be back to cruise again with Norwegian in the very near future. The Spirit is now one of our favorite ships. Read Less
Sail Date April 2016
Do not believe all you read. The Spirit is the oldest ship in the NCL fleet. However she has been kept up to there high standards. Service was above average threw out the ship. Only attended one of the shows, enjoyable and ... Read More
Do not believe all you read. The Spirit is the oldest ship in the NCL fleet. However she has been kept up to there high standards. Service was above average threw out the ship. Only attended one of the shows, enjoyable and entertaining. Did buy some art while on the ship. Very good Art team on this ship. Not overly pushy and helpful if you decide to buy art from Park West Galleries. This ship gives you the options to stay as busy with activities as you like or just relax. I do suggest that if you choose your time dinning, that you go to Windows and make reservations so you do not have to stand in line. We choose 6:30 every night and never waited to be seated. If you find a waiter you prefer just ask to be seated in his area. If you like steak make sure to eat a Cagney's Steakhouse. Excellent ribeye, fine dinning service. Teppanyaki room, where the chefs perform a stir-fry meal before your eyes is excellent. Small venue only seats 10 at a time. Make reservations ASAP this ones sells out quick. The crew as well as the officers want your cruise to be memorable as possible. If you have an issue to not wait to get home and write a bad review. Go to the management team and talk with them Read Less
Sail Date March 2016
We had been on Carnival the last five cruises and had been a bit disappointed with the crew energy on the last one. It was the Fantasy, and we were aware about it's age. The Spirit is a similar ship, small and a few years on her, but ... Read More
We had been on Carnival the last five cruises and had been a bit disappointed with the crew energy on the last one. It was the Fantasy, and we were aware about it's age. The Spirit is a similar ship, small and a few years on her, but the crew was outstanding. Yes if you look hard you can find old carpet or a rust spot or two, and we were concerned with all the negative reviews. The energy and attitude was the best we had ever encountered on a cruise. The shows were better than what we had seen on Carnival and the Cruise Director GIO was great. When we did encounter some issues with an excursion, not directly NCL fault, the excursion staff was understanding and gave us a credit with their apologies. We ate mostly in The Gardens Main Dining. Found a waiter we Herald, and asked for him each night, super service. Only issue came on disembarkation, signed up for early as we had a long drive, they lost a cart with luggage and many people had to wait in the terminal. That was the only negative on a 7 day enjoyable vacation. We are signed up for another NCL cruise, hopefully the staff will also be as great as the Spirit's was. Read Less
Sail Date February 2016
Living in the Mid East Coast USA, a Caribbean cruise always beats snowy February. NCL's "Free-Style Cruising" is the best way to go if you like a casual vacation-having to pack evening dresses and suits is not our idea of ... Read More
Living in the Mid East Coast USA, a Caribbean cruise always beats snowy February. NCL's "Free-Style Cruising" is the best way to go if you like a casual vacation-having to pack evening dresses and suits is not our idea of relaxing. During the 2 weeks we were aboard we had some rough sea and missed the Cayman Islands but overall had a grand time. Enjoyed the "game shows" "Not so Newly Wed," "55 or Less," and karaoke contest-things we would never do/watch at home, but we were on vacation. We flew into Orlando and used the greatest little service called "Go Port Canaveral." They provided transportation from the airport to hotel, hotel to pier and pier to airport. They make all the necessary arrangements including hotel reservations for a very reasonable fee. Embarkation was easily accomplished as was disembarkation. As gold Latitudes members we had priority times for both. We were in a forward porthole cabin which gave us a little more room than an inside cabin but was still economical. We have found the porthole or obstructed view cabins to be a good choice both monetarily and for added space. Everything in life has the potential to disappoint and like most things, a cruise is mostly what you make of it. Read Less
Sail Date February 2016
I have only ever been on Carnival cruises before. I was excited to try something new. I was very disappointed in this cruise. This was an old ship but I have cruised on old ships with Carnival before and never had these problems. There are ... Read More
I have only ever been on Carnival cruises before. I was excited to try something new. I was very disappointed in this cruise. This was an old ship but I have cruised on old ships with Carnival before and never had these problems. There are only 2 electrical outlets in the cabin. One simply did not work and one didn't have enough power to heat my curling/straightening appliances. I spoke with another girl who said her room was the same. Any girl with frizzy hair knows they don't want to have a hair situation for 7 nights straight on their vacation. But that's what I had. Our steward missed cleaning our room on a few occasions. He would take the extra pillows we grabbed from out of the closet and do who knows what with them so that we just couldn't have extra pillows. He replaced the water in the fridge once. I had to call room service or go upstairs anytime I wanted water. The staff in general wasn't as friendly as Carnival employees. The entire 4th floor where our cabin was smelled like sewage. We had to call twice because our toilet wouldn't flush. And we encountered the same problem the day we were leaving the ship. The food was only borderline ok. Stale bread. Service was terrible and waited long amounts of time in the Windows restaurant to receive food. On Christmas night, we waited over an hour for our entrees and finally gave up and left. We heard a rumor that this was the ship that does the training for new employees which makes a lot of sense. The only things I can say that were better than Carnival were that Norwegian does offer really good deals in terms of free beverage packages so I think that the other cruise lines better jump on board with that soon because even though this cruise wasn't the greatest, I will still prob pick Norwegian next time due to the value. I will just pick a different ship and hope for a better outcome! Read Less
Sail Date December 2015
This was our first cruise and we were very excited to finally go on one. We embarked and thats where the excitement ended. We were charged a daily service charge, but never received any service. It was very disappointing to sit at the ... Read More
This was our first cruise and we were very excited to finally go on one. We embarked and thats where the excitement ended. We were charged a daily service charge, but never received any service. It was very disappointing to sit at the Raffles restaurant and never get any acknowledgement from any of the staff. I had to walk outside and stand in the bar line just to get a Pepsi that i am paying for with the drink package. The ship only has one pool for adults, and is crammed all the time. When we arrived in Ocho Rios, we were docked at what looked like some type of commercial abandoned mill. we had to pay 20 bucks just to get onto a shuttle to go to town which was 2 miles away. there was another NCL ship at the main dock, but they didnt have to pay any shuttle charges do to the fact they could just walk into town. No discounts, no refunds, no service! The guest service desk employees had no personality, and didnt smile and greet anyone. It seemed to me that if you had an issue, you were bugging them. We are very disappointed in our cruise experience. Food quality, service, smell of sewer, lack of customer service, and they way you are treated are the reasons we will not book on NCL again. Read Less
Sail Date November 2015
Ship> Beautiful. Classic. Shows> Makes Carnival look like 2 Point O, the Bands on Carnival told us that means they cut all the shows in Half and Expect them to work twice as hard. Do Not Miss> Rock n Roll, The World and ... Read More
Ship> Beautiful. Classic. Shows> Makes Carnival look like 2 Point O, the Bands on Carnival told us that means they cut all the shows in Half and Expect them to work twice as hard. Do Not Miss> Rock n Roll, The World and Elements. If you are too Old to stand up at the end and give them a standing applause,Maybe you should not have left the Home...you will get up after they leave anyway. Food> I Loved Shogun's and Teppanyaki. Wings 24/7, great dogs and Hamburgers at the Bier Garden Over the Front Pool. Get the Lobster at Shogun's, best ever. Over and Over I here folks saying "I'm not leaving a tip..... " well they are used to you guys, and that's why you get what you expect. We tip hundreds over the week, on top of the room charges, and get great service. We bring candy to also tip with, and had 50 Lbs. that we gave away to everyone, not just folks waiting on us. Take some boxes of candy to tip with, Pay it Forward. Make them happy and you'll be too. Talk to the crew make them your friends and you will bond and have a great time. They are your equals in life. Captain Peter> I think he had too much coffee, sailing at 19 knots to get to Ports very early, and my family was ill in flat Seas but High winds, 2nd time in 25 years of cruising, Last time was 30ft. Seas and trying to avoid a Hurricane. Peter will get better with "training" lol Cruise Director Gio, the best we've ever had. Tell him Ed and Sean say hello. The Quest show, do not miss. Room service 24/7> a great BLT late at nite is awesome. Bartenders> 5 Stars> Benji and Bong were great. Reggae Band on Deck> 5 stars> much better than DJ's on Carnival. Piano Bar> Great. Room Steward> 5 stars. Thanks Win. I could go on but you get the idea we had an awesome time. One crew member told me the average age on our cruise was 67 years old, that is including children and younger folks... My daughter who is 19 was very upset as to no friends to find. Did did find Zach on day four... It's always 5 O'Clock on the Ship. So says Jimmy Buffet. Ps- Our room was haunted, some folks pay extra for that! We had others in a room 8 doors away that told us the same thing about their cabin. Caspers coo with us. Safe Journeys everyone, please do not listen to folks that say they had a #1 rating on a ship, maybe they should take the Casino Boat Out of Canaveral.... lol Any Questions plase ask, our other review is on Message Boards under Eddeb: Spirit cruise> Nov. 28th> Dec. 5th, Any Questions? Safe journeys every one, Good luck to all in 2016. Read Less
Sail Date November 2015
Don't know where to even begin, let me start by saying this was my second time on the Spirit. Our first experience was excellent, we had no reservations about going again and were excited to experience it for a second time. Boy were ... Read More
Don't know where to even begin, let me start by saying this was my second time on the Spirit. Our first experience was excellent, we had no reservations about going again and were excited to experience it for a second time. Boy were we in for a big surprise! It all started when we had to report on deck after boarding for the muster, I seriously can't count on both hands how many times they shuffled us and the couple with us around the deck! It was extremely unorganized and multiple people kept telling us to move here then someone would come along and push us back to another side then another person will come and put us back where the last person just moved us from and so on and so forth it became a huge joke amongst everybody that was in the group watching what was going on. I think most of us passengers knew more what was going on than the crew at that point. After the drill we headed directly to the bar on deck behind raffles. We were the first to arrive and sit at the bar and still could not get bar service! The bartenders looked very frazzled before people even started showing up, it took forever to get a drink even when I was sitting in the middle of the bar and told both bartenders several times I needed a drink when they were done and they just kept running circles around each other. There was no personal interaction with either bartender and as many times as I tried to get their attention so they knew I needed a drink, other people were having to order for me because I couldn't get waited on. The first thing I do when I get on ship is look for my own bartenders someone who will take care of me and will have fun on the job. Aside from pre paying my gratuities I had a $50 bill in my pocket waiting to find the right bartender and neither was worthy of even a dollar! It never did get any better over the course of the week, I can't believe there was not even any poolside bar service I have never seen anything like it in my life. The food was absolutely horrible, no matter what area, what time or what day we went. Based on our last experience on the Spirit, we were looking very forward to the fabulous food and service that came with it, what a huge disappointment. The buffet did not have the best of selections like last time, the food was cold, forget about getting cooked to order eggs in the morning unless you wanted to wait 40 minutes. We are not picky eaters either and we felt we couldn't even get a decent meal in the main dining areas. We did have good service one evening in the Garden and that was it, the rest was mediocre at best and one night in the Garden we got the worst food and worst service we've ever received in our lives! The server was borderline rude and very disinterested in being there and taking care of us. She was more concerned with what was going on around her and the rest of the dining room, which resulted in her not even taking our drink orders until we asked, after our food came in which every single order she had screwed up because she wasn't paying attention, then screwed up our drink order and then never came back again. Staff in general amongst the ship didn't seem to know much about what was going on nor have an understanding for anything you ask them. The tendering was absolutely horrible and very disorganized. My husband went to go get a ticket poolside at 6:30 a.m. to get off the ship. We did not have an excursion planned and when he got there the guy told him he was the first one to receive a ticket to get off the ship. However when it came time to tender to the island, it took almost 3 hours. We lost almost half of our time on the island because nobody knew what they were doing while trying to get us off the ship. Forget trying to get a good cup of coffee anywhere on the ship it was like mud from the buffet to the main restaurants to the Blue Lagoon. The cabin coffee was the best bet and was still just ok, however it was an inconvenience to get your dessert to go and have to go back to the room to make your own coffee. One night we went back and had no water when trying to fill our coffee pot. I called the front desk to let them know there was no running water in our room and she told me that there was an emergency and they had to shut the water off and hopefully they would have it fixed soon. Hearing there was an emergency when I'm in the middle of the ocean is not what I wanted to hear she could have said there was a plumbing issue or something... Not tell me there was an emergency! When we finally got running water again about an hour later, nasty, smelly black sludge kept filling our toilet. I think about every public bathroom throughout the ship that I went into had out of order signs and them and as the week progressed more and more restrooms were out of order! We went to the pool party at night and no one was there except a handful of staff and a couple of passengers. We were excited to party the night away and forget about the first half of the week and even that was a dud. We lost and went to the galaxy, and had a drink or two and thought when we went back to the pool it should be hopping by then... what a joke when we went back out a little later no one was there. Unlike our last booking on this ship, the bars were closed around the pool and there was no food being served, it is no wonder how do you have a pool party with no food or drink? The white hot party was a bust due to the weather they have since moved it out on the pool deck instead of inside the galaxy of stars. Why they moved it outside is beyond me they sell a crap load of t-shirts get their money and then have nothing going on due to inclement weather. All they want is money money money and give nothing in return. Very disappointed to see that they are now charging for room service also. We waited all week in anticipation for the big midnight chocolate buffet, that never happened! The only positive thing I have to say about the cruise was our room stewardess, she was very sweet and attentive and always had our room tended too, restocked, freshened up and a fresh towel animal waiting on our bed for us every evening. I was happy to give her everyone else's tips! :-) So disappointed in this ship on so many levels, I could go on and on but I wont. It really does not take much to satisfy or make us happy but I feel after all the money that was spent on this cruise, it was a huge disappointment and you couldn't pay me enough to go on it again! Everyone we talked to on the ship seemed to feel the same, way to go NCL! We set extra aside to put a deposit down on our next cruise while on board, you know that didn't happen!!! I know other cruise lines that would be more than happy to take our money and give us a great vacation. Please, if you choose to sail Norwegian do not go on the Spirit! Read Less
Sail Date November 2015
Norwegian Spirit Ratings
Category Editor Member
Cabins 3.0 3.8
Dining 4.5 3.7
Entertainment 4.0 3.7
Public Rooms 4.0 4.1
Fitness Recreation 4.0 3.6
Family 3.5 3.6
Shore Excursion 3.5 3.7
Enrichment 2.0 3.2
Service 5.0 4.1
Value For Money 4.5 3.8
Rates N/A 4.0

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