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20 Orlando (Port Canaveral) Group and Theme Cruise Reviews

The experience of the Oasis of the Seas and the destination of the Bahamas, St. Thomas and St Marten was everything we hoped for. The Oasis of the Seas was 3 football fields long but it was very easy to get around. We quickly learned ... Read More
The experience of the Oasis of the Seas and the destination of the Bahamas, St. Thomas and St Marten was everything we hoped for. The Oasis of the Seas was 3 football fields long but it was very easy to get around. We quickly learned all the locations of what we wanted to do on board. The entertainment was top of the line. We loved the Cats performance! We played cards in the card room some afternoons. And loved the dancing in the evening to the Southwest Band in the Dazzles room. Our group of 50 played Miniature Golf and had pictures taken on the Merry-Go-Round. Our shore excursions were very good and we learned so much about the islands. We did some shopping and purchased shirts we will long enjoy. One drawback is all the jewelry stores and the high pressure to purchase something so no fun to even look. There are free Charms in our brochures but they refused to give one to us if we wouldn't let them give us a sale pick for necklaces and rings, etc. Read Less
Sail Date January 2017
Service was awful from the moment we checked in at Port Canaveral to the last day. Most of the staff was unfriendly, lacked a smile and just rude. We had bad weather day 2, yet Norwegian shut down all outdoor activities, including pools ... Read More
Service was awful from the moment we checked in at Port Canaveral to the last day. Most of the staff was unfriendly, lacked a smile and just rude. We had bad weather day 2, yet Norwegian shut down all outdoor activities, including pools and slides for the first 4 days. They could have compensated by adding more kid friendly activities. The slides were fun for children and adults alike. The food was mediocre at best. The main dining didn't have a large variety. I went to 1 specialty restaurant, which wasn't any better. The ship was beautiful, but the rooms were extremely tiny. We purchased an excursion out of Stirrup Cay. The wave runner adventure should have been 90 minutes, yet we rode for 35 minutes. The shows, casino and the overall elegant feel were the best part of the ship. Unfortunately, not enough to make me use Norwegian again. Read Less
Sail Date December 2016
My best friend and I planned this cruise with our husbands to celebrate our 25th anniversary of our friendship, my 20th wedding anniversary and my 50th birthday - all a year early because of the great deal we got. We chose this ship ... Read More
My best friend and I planned this cruise with our husbands to celebrate our 25th anniversary of our friendship, my 20th wedding anniversary and my 50th birthday - all a year early because of the great deal we got. We chose this ship because it was my dream ship to go on. I didn't really think I was going to enjoy the itinerary because I have done these locations so many times, but boy was I surprised! First of all, this ship is gigantic, however, after 1 day we knew exactly where everything was. I have never booked shore excursions through the ship (because I was always told they aren't worth it), let me tell you! The excursions we took were so awesome I would totally recommend using the ship. We did a snorkle and honeymoon beach in St. Thomas and 'The Amazing Race' in St. Maarteen, I have never had so much fun in my life...and I snorkeled for the first time ever! The race in St. Maarteen was led by Tri-Sports Eco Tours and they were outstanding, I saw parts of the island and learned so much more than I ever have in my past visits. The food and wait staff on Oasis was beyond..Francesco and his team at table 345 were absolutely the best! They went above and beyond every night in the American Grille. (we begged and pleaded to sit in their section even with our reserved time - they are totally worth the wait) If you have the opportunity to be taken care of by them, please tell them Janice, Cathy, Erik and Mike all say hello! I cannot wait for our next cruise. I really love Royal Carribbean, this was my third cruise with them and I have never been disappointed. Read Less
Sail Date November 2016
Schedule, 8 days was attractive, we like Port Canaveral, had never sailed on Oasis. Not likely to sail Oasis again. Just too big, common areas like the restaurants and bars are windowless, it felt like a windowless barge . We have had ... Read More
Schedule, 8 days was attractive, we like Port Canaveral, had never sailed on Oasis. Not likely to sail Oasis again. Just too big, common areas like the restaurants and bars are windowless, it felt like a windowless barge . We have had excellent experiences on all the other ships. This crew seemed inexperienced. Costa Maya was a lovely surprise, very friendly, and not all touristy commercial. Did not miss Diamonds International there at all! Beautiful relaxing beach day in paradise. Arranged our own tour at Falmouth. We like. Ocho Rios much better. Cozumel is always great. Love the shops on the square, Always a great meal in Cozumel. Dinner at Chops s always a treat, has been excellent on every ship. The other "specialty restaurants" were just not that special overall. The hibachi experience at Izumi was great fun , would go there again. Sabor was NOT the elegant experience we had on Freedom, that's for sure. But the food was excellent. I love Royal Caribbean, I just did not care for the Oasis. My favorites are the Radiance class ships for ease of moving about, the views from anywhere you sit , the feeling that you are on a ship. The artworks on the Oasis were amazing, some of my favorite ever on any of the ships! Read Less
Sail Date November 2016
This was our first Halloween Cruise. I loved being able to dress in costume and not be the only adult. Some of the costumes were questionable but there were a lot of great ones. The ship didn't seem to crowded even with 4000 ... Read More
This was our first Halloween Cruise. I loved being able to dress in costume and not be the only adult. Some of the costumes were questionable but there were a lot of great ones. The ship didn't seem to crowded even with 4000 people. There was plenty of room for everyone except for when we were all waiting to get into the one and only musical production they had for the entire week. Some of the other cruisers were pretty rude during this trip, but the staff was excellent and made up for any bad experiences. My biggest complaint was the night club was closed most of the time for "private event". I missed getting to dance every night. Aside from only having one big show production, the entertainment was very good. I missed the comedians because there was always something else I wanted to do instead, but my friends said that they were good. I loved getting to watch movies under the stars. It rained on and off the entire week so it made the chair selection thin because there is limited space under a cover, but you can't fault Carnival for the weather. Dr. E was the best. I thoroughly enjoyed his morning messages and his Q&A was hilarious. In fact, everything he did was hilarious. The food was really good and plentiful. I never had a problem finding a seat on Lido. There was never a dull moment. There were several things that I would have liked to do but just didn't have the time. I will have to cruise again and skip the excursions so I can enjoy all the ship has to offer. Read Less
Sail Date October 2016
We chose this cruise because of the itinerary. The cruise was a celebration of multiple anniversaries and a graduation; there was a total of 14 in our group. We are experienced cruisers, many of us are gold level VIFP. We were quite ... Read More
We chose this cruise because of the itinerary. The cruise was a celebration of multiple anniversaries and a graduation; there was a total of 14 in our group. We are experienced cruisers, many of us are gold level VIFP. We were quite disappointed in the steakhouse experience as well as the food in the main dining room. We usually eat in the dining room for breakfast as well as dinner; not this time. The lido food was much better. There was nothing special about the steakhouse experience and in hindsight, we should have spent the money on something else. My husband and I will be on the Carnival Dream in April 2017 with a different group of people and we hope that we have a much better experience. The upgrades were nice and we especially enjoyed the Alchemy Bar and Guys Burgers. We stayed in an extended aft cabin for the first and last time. There is not much privacy on the balcony and if it rains, there is no cover. Our bed was not at all comfortable and I have never gotten a bad bed on a Carnival ship. I was disappointed in the cleanliness of the ship as well as the frequent malfunctions of equipment. Oftentimes in the restrooms there was little to no soap for handwashing and many times the coffee dispensers, ice cream machines etc on the lido deck were not functioning. Commodes were out of service. Not at all the Carnival quality we have come to know and love. Read Less
Sail Date October 2016
I was rewarded with a balcony room for my family of 4 from my company for my hard work the year before. We loved how accommodating Dream was in getting us all chances to hang out as a group. With 4 ppl in a cabin I highly recommend a ... Read More
I was rewarded with a balcony room for my family of 4 from my company for my hard work the year before. We loved how accommodating Dream was in getting us all chances to hang out as a group. With 4 ppl in a cabin I highly recommend a balcony. It's like having a waiting room when we want to get ready. Order room service for breakfast and set it up on the balcony! We also brought a shoe caddy and hung it on the back of the bathroom door to keep the bathroom clean and organized. The dining staff in the main hall was so entertaining! They even helped us get up on the tables to dance one night. Where else can you do that? My daughter always enjoys tea times. Getting to be a little fancy and try some new treats. Can't wait for our next cruise on the Carnival Breeze for Christmas 2016. Read Less
Sail Date October 2016
I will NEVER sail on Oasis of the Seas again. I am a frequent cruiser and this is the first ship I was totally disgusted in. The ship is so large with 6,000 that you are treated like cattle...get in and out. The cabins are smaller, my ... Read More
I will NEVER sail on Oasis of the Seas again. I am a frequent cruiser and this is the first ship I was totally disgusted in. The ship is so large with 6,000 that you are treated like cattle...get in and out. The cabins are smaller, my stateroom attendant was useless. The towels they use are so rough your skin could rub off! First 2 days my toilet did not flush, the safe did not lock, the bed turn down for the evening was so lumpy it looked like the attendant took a nap on it and left! now, the buffet food was tasteless and there was no real variety. same dishes for breakfast, lunch may vary with a few different dishes but nothing noticeable same with dinner. They waiters/waitress were walking around so slow and not cleaning the tables as quickly as they should have so folks that are waiting to get a seat at the buffet could get a table, also the tables were not cleaned thoroughly. The waiters/waitress picked and chose who they would ask if you needed anything. I had to flag them down to get a drink or whatever extra I would need. In the dining room they had lobster tails one night that were so dry it was like biting into sandpaper! The ship itself was beautiful but as I stated too many folks and not enough staff to accommodate everyone. To top if off when I was checking into the port I gave the staff person a different credit card that I wanted to use during our cruise. I told her to remove the one I inputted online. I saw her write down the info for my card, she said everything was all set. I went online today to pay the bill for the card I told them NOT to use and of course, they charged everything to that card! Put me over my credit limit by $900!! WILL NEVER RECOMMEND NOR SAIL ON OASIS OF THE SEAS AGAIN Read Less
Sail Date September 2016
To celebrate our upcoming retirement, we took our family on Disney Fantasy for a week long cruise in the Eastern Caribbean. We had a fantastic time...it could not have been better. All of us, from the four year old to the two retirees, ... Read More
To celebrate our upcoming retirement, we took our family on Disney Fantasy for a week long cruise in the Eastern Caribbean. We had a fantastic time...it could not have been better. All of us, from the four year old to the two retirees, had more activities and experiences to choose from than time available. The three children were always excited when they got to go to their kids club. Our son and daughter in law loved that the adult spaces were truly only for adults. The crowd handling, entertainment, and activities were always better than we expected...Disney is a pro in those areas. We can't wait until our Next Disney cruise...to Alaska in 2019. We rotated through three very different dining rooms. Our waitstaff stayed with us. They knew how to set up our table, offered favorite foods not on that nights menu, and entertained the three children. Our dinners were calm and leisurely...with three kiddos under nine! Read Less
Sail Date July 2016
Carnival Cruise Line Carnival Victory Cruise Ship, Port Canaveral, Florida really let me down! I got married on the ship and my wedding was amazing but what ensued upon cruising was terrible. 1) They were doing major work on the lido deck ... Read More
Carnival Cruise Line Carnival Victory Cruise Ship, Port Canaveral, Florida really let me down! I got married on the ship and my wedding was amazing but what ensued upon cruising was terrible. 1) They were doing major work on the lido deck where most of the dining occurs right next to the pool. The work included tar and other equipment. It was dangerous for children and others. It impacted the use of the pool and we were never informed before booking over 60 people for the cruise that major work would be done. It also lasted the entire cruise and my guests were pretty annoyed with me about my choice in cruise ships. Not to mention you had to wait online for at least 20 minutes to get anything on the Lido Deck. At one point the staff yelled at me for trying to get a hotdog for my 2 year old son saying if "I let him eat everyone has to eat. This food is for us...the staff."2) My bag was put into a night stand by one of my "bridesmaids" I left the cruise without it and was not able to re-board to get it. I called immediately to let them know I left my bag on the ship. I called back after getting information about where my bag was left. I was told that my bag was not on board and not found. I was later contacted by the person who was given my room who had my bag. Which questions how well they clean the rooms? If they ever even looked? How much they care about customers? Especially one that booked over 20 state rooms???? Thank God for Good People because Carnival could care less. They were rude on the phone and very dismissive and to think my bag with my entire life was exactly where I told them it would be. Imagine how unclean the room is if large bags can be left??? Several of the guests complained about the state of their rooms as well. 3) My camera went mysteriously missing....My husband purchased so we could capture our time. 4) We waited literally 2 hours and 40 minutes to ask a question about our bill at the customer service desk. The information/ customer service desk is the only place you can get a room key reissued, ask a question about a bill, or a host of other things. It was terrible trying to do a group activity because we could not get support coordinating, events in advance, or service on the ship. 5) I called the post cruise customer service and the supervisor was absolutely the most rude and disrespectful manager I have ever spoken to . I guess after they receive thousands of dollars they don't really need your future business. Carnival we have cruised with other lines and we were very disappointed by the experience. It was a let down and disappointment that could have been rectified with some courtesy and compassion. Thank you for an amazing wedding and a terrible cruise experience. Read Less
Sail Date July 2016
This was a different experience and a new boat for us. I certainly learned the hard way about using gift cards to fund my sign and sail pass. Bare with me through the rant. I was short on cash this trip-and unlike the previous sailing ... Read More
This was a different experience and a new boat for us. I certainly learned the hard way about using gift cards to fund my sign and sail pass. Bare with me through the rant. I was short on cash this trip-and unlike the previous sailing on the liberty of the seas, I had always just used a credit card attached to my sail pass. I was on a budget this year-and needed to use gift cards. 1. you cannot load cash into your sign and sail with giftcards from the carnival website-you must go to the guest services desk and have them load them onto your account. This is where all the trouble began. I literally had SEVEN $100 gift cards. So the gentleman loaded them all and then he said to me 'better keep them on hand just in case'. Literally by the next day my sign and sail card was declined and I had to go to the desk again. None of the mastercards went through-ONLY the american expresses took without issue. The girl behind the desk let me use their satellite phone to call the credit card company. I was told there was a 7% fee for using the card, so when the gent first loaded them-none of them took. The girl then had to reload ALL of the mastercards for a lesser amount. When I got home I checked all the balances leftover and they were crazy all over the place. Moral of the story? Don't save your gift cards, just use cash or one credit card if you can help it. 2. the purchasing of water was cheaper this time, about $4.50 a case, and is easily delivered to your state room on the first day. The drink restrictions have changed-but you can still carry on 1 bottle per adult, and a 12 pack of whatever beverage [cans] you want to haul around. No more coolers though. 3. We hit 4 ports this round, Amber cove [went atv'ing it was boring but a nice breeze made it worth while]. Also in Amber cove is a really nice pharmacy-take advantage of it! I purchased prednisone and wished I got more. St. Thomas [I highly recommend china king [next door to hooters], they have the best mongolean beef ive ever eaten. The jewelry shops there are a joke. Don't bother thinking you're getting a good deal any more-I spoke to several jewelers about random diamond pieces they had in their shops [and we're talking 1-2cttw rings of melee diamonds] and they were OUTRAGEOUSLY priced. Then we hit up San Juan and took an ATV excursion there to a 2200 acre working farm. READ the instructions on your tickets! You need your drivers license and a credit card for damages to the ATV [of which you get back your full receipt if there was no damage] and it was WELL worth it. Not for the light of heart, you will get banged up and bruised if you're afraid of the machines. It is some serious hard core riding. Two hours worth to be exact. I came home muddy from head to toe. Another GREAT surprise in San Juan are the street vendors!!! Every accessory you could ever hope to own ladies [and I DO mean every-especially hand bags.. wink wink, and WALLETS!] just gorgeous. Our last port was Turks and Caicos. The entire island is one big white sand beach. But this is not for the faint of heart. I hope you have an umbrella of your own-because fighting an entire cruise ship for a spot on the beach outside the dock was more than we could handle. There is not a lot of shade..plan on bringing the strong block and melting, the heat and humidity on the 4th excursion day did us in. Let's talk about the boat, the staff and the amenities for a moment. This is my 3rd or 4th cruise with carnival now and until this point we never wanted to pay extra or feel the need to seek dining experiences outside of our designated dining time. But we were flexible this trip and ventured out. Guys pig and anchor was only open for about 2.5 hours during lunch, and if you didn't get there early you were forced to stand in line that sometimes went to the back of the boat [even though it is located in the middle of the boat]. To experience it once was well worth it. Guy also has his burger joint open for most of the afternoon and we made SURE we got one of those daily! It was delicious. Dinner one night was at Cucino del capitano, the Italian restaurant. For $15 a person, you received a hearty appetizer, a large entree and a delicious dessert. I know the main dining room is awesome but don't miss out on this experience, the food was wonderful. The only thing we did not try, was the steakhouse, because we could have gotten a $20 uptick steak at dinner in the regular dining room, vs paying $40 each in the steakhouse. Let's talk about the buffet....it was cold and nasty, every time we tried to eat there at breakfast-so we stuck to the sea day brunch and breakfast in the dining rooms. They were great. This was the first cruise on carnival where we avoided the buffet [except for the mongolean wok for lunch]. Big praise to our head waiter Sheldon and his partner Lehron on the Magic. They were OUTSTANDING. We had the 2nd largest suite on the ship, room 7372. The beds are SO small.. but the room itself was enormous. The closets are disjointed and in 2 different places. The balcony is oversized [really nice]. There was a deep jet tub to soak your bones if you wished, and the cabin steward was awesome. The bad and the ugly The casino was nothing more than a giant ashtray. The air quality in it was poor, and my $50 casino credit [promised to me 2 cruises ago but was never delivered] was once again not on file. This is the 2nd cruise in 2 years they have ignored my credit, but promised it would be on the next one. For this reason [and because im tired of looking like an idiot going to the cage and asking for it when they deny me] I didn't gamble at all. But you can smell the casino clear across the hall down to the end of the shops on level 5. It's really kind of gross. The comedy club was entertaining [not as funny as the 4 women in the front row were] but it was good enough for the evening. Bingo has gotten more expensive im afraid. There are *AUTO* gratuities on all your drink tickets now, that was something we had not experienced before. So look out for those. I found out that I can remove the auto gratuity at the end of the cruise [I didn't know I could before] because I tip daily, all of the staff I encounter that provide service, and one big tip to the waiters in the dining room on the last night. I have never seen the inside of the red frog pub until this cruise. I must have been CRAZY not to go in there. SO much fun during the day, all kinds of great drinks, snacks, games.. GREAT way to fill some time on your sea days. We played a lot of trivia this go around as well, just a good time to be had by ALL..THANK YOU CARNIVAL! Read Less
Sail Date May 2016
This was by far the best cruise we've EVER been on! Disney sure does know how to do a cruise! My husband and I took our 2 kids ages 5 and 9 and we traveled with 15 other family members as a mini family reunion. Disney made us feel ... Read More
This was by far the best cruise we've EVER been on! Disney sure does know how to do a cruise! My husband and I took our 2 kids ages 5 and 9 and we traveled with 15 other family members as a mini family reunion. Disney made us feel so welcome. The embarkation process was so smooth and simple and we were on the boat in no time. As we boarded the boat, we got a huge personalized welcome over the loud speaker from the crew. I was so impressed! The food was outstanding! I loved that I could get fresh fruits and vegetables and other lots of great food. There wasn't much chocolate onboard though, but I can do a week without chocolate. Our dining servers were so friendly and did quite the amazing job. The room was set up very well and was very organized. I loved the bunk beds that came out of the ceiling and that the crew would make up the bunk beds every evening and put them away in the mornings. There was lots of storage under the bed and in the closets...even in such a small space. The bathroom was setup very well with one bathroom having a tub/shower and sink and the other bathroom having a toilet and sink. The onboard entertainment was spectacular, especially the firework show in the middle of the ocean. The kids club was amazing! There were so many activities for our kids and my husband and I could have a lot of alone time and hang out in the adult only pools and lounge chair areas on the front of the boat. I always felt comfortable with the kids club workers and knew our kids were in excellent hands. One of my favorite features of the cruise, was after the kids ate dinner, the kids club crew would come take the kids from the dining room to the kids club for activities so us adults could finish eating our dinner and socializing without worrying about our kids. We didn't book any shore excursions through the cruise line since we read it was better to book outside of the cruise for more personalized and less crowded service. However, next time, I will book through the cruise so I know I'm getting what I pay for. On Tortola in the British Virgin Islands, we booked a trip to the Baths at Virgin Gorda through Patouche Charters and it was the worst service ever! The owner, Joe Standish, had sent me an email confirmation prior to arriving stating what the excursion would entail and that we would be aboard a 36' Power Catamaran. However, when we met him at the pier, he was very agitated and rude and said this other guy would be our captain. I wasn't too bothered about it until the "other guy" took us to his boat and it was not a 36' catamaran. It was a small fishing boat! At first I thought, "this must be the boat that is taking us to the catamaran." Haha, was I wrong. The boat was so small that it wouldn't be safe to go to the Baths when we were supposed to because it wouldn't make it back in the afternoon with the winds. We got totally scammed! Patouche didn't even charter us...he sold us to another company without informing us since he was overbooked that day. I will never deal with that kind of a company again. However we didn't let it ruin the amazing experience we had with Disney Cruiseline. I know if we booked through Disney, they would definitely have non-scammers charter their excursions. Read Less
Sail Date April 2016
Please do not believe Disney's advertising, these are not cruises for adults without children. My wife and I have taken over 50 cruises of 7 days and longer over the last 35 years and have enjoyed cruising over much of the world. This ... Read More
Please do not believe Disney's advertising, these are not cruises for adults without children. My wife and I have taken over 50 cruises of 7 days and longer over the last 35 years and have enjoyed cruising over much of the world. This is the first time I told my wife and daughter I would have rather burned a bag of money than had to endure the Disney Cruise Experience. Had the pleasure of having a child angry at her sister dump a soft drink on me at dinner, watch 5 small children run around and around and around the table in the lounge where I was having a drink while their parents stood close by drinking their wine and ignoring their children's behavior. Dodged small children fighting in the floor in the dining room and on and on and on. On our sailing, according to one of the children's program staff it was a light week with ONLY 1500 children between three and twelve. Prior to our cruise we received a letter from DCL detailing the dress requirements for the Dining Rooms, packed accordingly only to hear head waiter tell passenger the first night not to worry about dress rules, on the Fantasy there are no rules, and he was telling the truth, no rules in "adult only" areas, no rules in the dining rooms, no rules at all. First cruise I have ever taken where I can't think of anything to say I enjoyed other than disembarkation. Star Wars was the draw for us to try this cruise and it was an insult to any thinking fan, it was just another way for DCL to try and sell photos and merchandise, nothing for the real fans to enjoy. Read Less
Sail Date March 2016
I was the group leader of 22. First and foremost - the ship exceeded our expectations. After following the reviews I was not certain we had made the right choice but even though it is an older ship, it was clean and well cared for. My ... Read More
I was the group leader of 22. First and foremost - the ship exceeded our expectations. After following the reviews I was not certain we had made the right choice but even though it is an older ship, it was clean and well cared for. My boss had the captains suite, which again - even though older, it was wonderful and we enjoyed having get togethers there. Everyone else was happy with their cabins with most having balcony rooms. The food was ok, some nights being better than others, and we know that going in. I promise you, no one went hungry!!! Scarlett's Steakhouse was good, not great. My husband and I felt rushed even though they were not busy and there was a language barrier. The little sample they bring out first was to die for!!! Our ports of Nassau, San Juan, Grand Turk were all great. We couldn't stop at St. Thomas because of the storm so we went to Amber Cove in the Dominican Republic and it was ok. Great cruise overall!!! My one complaint was booking. I had one assigned person for awhile and then Carnival has changed to where you can not leave a message for them anymore and it goes to the next person if they are busy - and they are ALWAYS busy. Very disappointing. I confirmed our dining together many times and when we got there we weren't even in the same dining room much less together. The maître de did a wonderful job of fixing it for the rest of the cruise. The ship did a great job. The customer service on the booking end needs improvement. Read Less
Sail Date November 2015
My husband and I both agree the Ship is beautiful the cast members very friendly and helpful. Getting on and off the ship very organized. our main disappointed was in the quality and quantity of our meals. The salad bar consisted of ... Read More
My husband and I both agree the Ship is beautiful the cast members very friendly and helpful. Getting on and off the ship very organized. our main disappointed was in the quality and quantity of our meals. The salad bar consisted of iceberg lettuce croutons and sliced tomatoes. We practically had to beg for walnuts and raisins to add to our oatmeal, they have cast members to serve you at the buffet and they would use a teaspoon to add your toppings we had to ask for more several times which was very frustrating. I have a gluten allergy and was told numerous times that I could order anything on the menu and they would make it for me, nice right, wrong. I ordered a waffle and hash browns on the second day and they brought me a frozen toaster waffle, I couldn't have the potatoes because they prepare them off the ship, what? My husband ordered French Toast it was so small he ate it in 4 bites. If that wasn't bad enough they serve you your syrup, if you are like me I like to add syrup as I eat I don't want my breakfast floating in syrup but not having enough is also a pain. I am an adult I can't have my own syrup on the table? Going to dinner is very important to us and we found the Disney dinning did not even come close to our experience on other cruise lines. Most of my meals very bland and once again when I tried to order something not on GF menu which the staff continuously encouraged I was told it was prepared before being brought to the ship. I am used to having limited options don't offer what you can't deliver. Read Less
Sail Date September 2015
I have been on the Freedom twice and she is a Beautiful ship .I had the best time and it is also very clean and the Piano Bar is the Best on the ship . Food is A+, The service was great I do have a small gripe though . I bought the Soft ... Read More
I have been on the Freedom twice and she is a Beautiful ship .I had the best time and it is also very clean and the Piano Bar is the Best on the ship . Food is A+, The service was great I do have a small gripe though . I bought the Soft drink card where you can have unlimited soda and the Waiters did not like that due to the fact that is was not giving them the tips if you ordered a drink or you didn't have a soda card . I would go on it again for sure ! Read Less
Sail Date May 2015
Just returned from our MLK weekend cruise to Nassau, Bahamas and Castaway Cay on the Disney Dream. I've been on several cruise lines, but this has been my first (but not last) Disney cruise. I'm a travel agent, so I had a fairly ... Read More
Just returned from our MLK weekend cruise to Nassau, Bahamas and Castaway Cay on the Disney Dream. I've been on several cruise lines, but this has been my first (but not last) Disney cruise. I'm a travel agent, so I had a fairly large group (50 people) travel with me. Mostly adults, but we did have 8-10 kids between 8-16 travel with us. Great experience from the initial booking to the actual disembarking. Unlike the other cruise lines, Disney allows you to bring on your alcohol. This was a great bonus for the adults. It saved everyone quite a bit of money. And the free sodas (except when ordered in room service) was also great. You did not need a soda package like the other cruise lines. There were several great bars that were under utilized by the adults. Maybe it was the time of the year, but none of them were ever busy. Pink is beautiful. Evolution was also pretty cool. Check out the R&B band too. They were pretty good. All of the food was pretty decent. Make sure you check out the brunch at PALO. Best $25pp I've ever spent. The service is exceptional. Berny was our server and she was awesome. Nicole at the front desk of Palo was great too. In the dining room we had Lorenzo and Rashuan. They took very good care of our large group. I would have to say that the food selection at Royal Palace was my favorite, and then Enchanted Garden. I didn't too much care for the food at Animator's Palate, although the experience in there was great for the younger travelers. You definitely don't have to dress up in that restaurant. Lots to do on the boat for all ages. I only wish the basketball court didn't close at 6pm. By the time we came back on the ship it was closing so my son was really disappointed. I heard it re-opened at midnight, but by that time we were mostly in the movie theaters as it was too cool to be out on the deck. Loved all the movies....but why does Disney charge for popcorn?? That should be included in my opinion. And the glasses don't get cleaned after each 3D movie, so make sure you sanitize them. Other than that, we really enjoyed seeing some of the movies that were still out in the theaters or ones that had recently left the theater. Another downside, the pictures are wayyyy to expensive. $20 a pop, and they're only one size. The cd was $149 for 10 pics. That's 1/3 of what I paid for my portion of the trip. lol. I think Disney would really capitalize if they made the pictures available online after the trip (when people have some more money to spend) or either make different sizes available at different rates. They print all of those pictures and they go to waste. All of the pictures turned out really good, but I only left with 3 because I thought it was ridiculous to spend that much money. My stateroom: When I was assigned my room, I couldn't find any pictures online. Although all the rooms pretty much look the same, I really liked the location of my room. We were the last rooms in the aft. We were pretty much in the corner, next to the handicap room (which is HUGE). The balcony was great. We had two loungers and two regular chairs, along with a table. We barely used it, but for the price, it was great to have--especially when pulling up to the ports. Since we seemed to back in, we had the best view. If you're looking at the back of the ship, we were right above the Mickey painting (and next to the flag). It does get a little noisey when pulling in to the port, but it wasn't enough to bother me. The boat does get a little rocky back there at night...but I think that's because they speed up at night. It wasn't enough to get you sea sick or anything but you definitely feel it more than when staying in the midship (in my opinion). Albert was our stateroom guy and he was amazing. Two thumbs up! Castaway cay was very nice. And the food was very good. All of the boating excursions got canceled due to the wind, so we just layed out on the beach and a few did the aqua bikes and snorkeling. Disney definitely has the best customer service hands down! I would definitely book again. Read Less
Sail Date January 2015
I have been on many different Carnival and Disney ships, and to walk into the atrium and see the big shiny Sun, I knew fun was sure to follow! The crew on board were so friendly and bright and Jamie Dee needs to be the new Carnival ... Read More
I have been on many different Carnival and Disney ships, and to walk into the atrium and see the big shiny Sun, I knew fun was sure to follow! The crew on board were so friendly and bright and Jamie Dee needs to be the new Carnival Ambassador! There were so many awesome and fun activities, and she was a ball of fun! I loved Red Frog and Ocean Plaza, which is where I spent a lot of time when not donating to the casino. The casino hosts were kind in teaching me some of the games, though I still kept donating! JiJi's is, by far, one of the best dining experiences EVER! The pork belly and duck are TO DIE FOR!! I really enjoyed the layout of the piano bar, 88, as it was intimate and Lacey, our pianist was OUTSTANDING and extremely personable, plus ADORABLE!! The Serenity Deck was awesome! We loved lounging out at night the first few nights, then after our room changed we spent more time on our balcony. The only "downfalls" I found were our first cabin had a large banging noise in the beginning, but we were lucky to be able to move, however-this wouldn't have ruined my cruise as when I'm on the ocean, I find my peace of mind. Your Time dining in the beginning was a bit hard until we found a comfortable flow. We are a roll with the punches type of cruisers. The Punchliners is small and weirdly shaped but we made a point to get there early to sit facing the stage, however if we didn't then we sat on the side and watched through the tv and enjoyed anyways. In the end, I really loved the ship and any flaw that anyone could mention a happy and silver lining could be found! We sail her again October and can't wait! Read Less
Sail Date December 2014
I love Disney Cruises. I have been on several, and every time it is always perfect. I have been on The Fantasy several times, Magic, and the Wonder a couple of times. There is something for everyone to do, regardless of age, anytime of ... Read More
I love Disney Cruises. I have been on several, and every time it is always perfect. I have been on The Fantasy several times, Magic, and the Wonder a couple of times. There is something for everyone to do, regardless of age, anytime of day. The rooms are comfortable, the food is outstanding, the variety of entertainment and activities is impeccable. The waitstaff is always accommodating and travels with you throughout your vacation. Every dinner is always exciting- the restaurants and the shows after/before your meal. Everything went as smooth as it possibly could. Plus, if something does go wrong, Disney does a wonderful job at making up for it. I have gone on different cruise lines, but they never measured up. I would definitely go again, and it will be hard for me to go back to a cruise that is not Disney. Highly recommended for everyone of all ages. Read Less
Sail Date August 2014
Our entire family ( 23 of us-age 1-78) had been looking forward to what would be our last trip together what with health issues, babies and college in all of our futures. My parents gave all of their children and grandchildren an all ... Read More
Our entire family ( 23 of us-age 1-78) had been looking forward to what would be our last trip together what with health issues, babies and college in all of our futures. My parents gave all of their children and grandchildren an all expense paid trip on the Carnival Dream. We had all had positive experiences on previous cruises including the Carnival Dream and my mom was about to embark on her 38th cruise. We were especially excited as it would be during the Christmas Holiday ( Dec 28-Jan 4)and we were assured that this would be everything we had hoped for and more. High expectations-maybe- but we had the past experience to build off of- nothing prepared us for the ultimate family disaster. We find out right away, that even though we had booked the cruise 11 months in advance, they were unable to seat us together. With some persuasion and work, we were placed in the general vicinity -across the hall from each other at 3 tables- but not in any position to talk or visit. While service was fine the first night we were informed that one of the waiters was no longer available and this would impact service- which it most certainly did. Our family was seated for early service in the Scarlet Room and waited about 90 minutes each night to be served. We were still trying to finish eating when the next group was waiting to be seated. Often we left without finishing or having dessert. On numerous occasions the food that was served was undercooked( both chicken and beef) and cold and we ended up going elsewhere to eat since time at our seating had run out. The waiters were always pleasant but were unable to service so many people at the same time while short staffed.. Interesting note, the babies age 1 and 2 paid full price for the cruise but the parents had to supply the food for the infant as Carnival does not provide any special meals for the little ones. That meant packing as much as they could and sending someone off of the ship later to purchase more baby food. As a whole, the shows were a disappointment and seemed amateurish. Surprising since they were quite good the last time we cruised on the Dream. By the second night, we had family members that were unwell with GI problems and we originally thought this was related to the movement of the ship. We quickly realized that it was something more when by the 3rd night several more people were bedridden. By Jan 31st, 18 of our 23 people were very ill, unable to keep food down and unable to leave their beds and rooms. Those of us who were able, took the others down to the Medical Center where we waited in line with all of the other sick passengers. Here family members were all diagnosed with the same illness and given medication for diarrhea and vomiting. Those who were seen were then quarantined until they recovered and were released by the medical staff. The staff told us that the illness was rampant through the ship and that they were unable to close the medical bay because of all of the sick people. This spreading illness was obvious to those of us who could still go to the dinning room as countless tables in the dining area were empty.( We spoke to several of them later and they said they too were ill) Those ill in our family ranged from moderately to severely ill) This hit my brother and his family especially hard. The babies( age 1,2, and 6) were ill and confined to their rooms for 4 days along with their ill mother and their father who was so ill he had to be taken to the medical bay twice in a wheel chair as he was unable to stand independently and was incoherent from severe dehydration. He received 4 liters of fluid and never fully recovered during the trip. All of the 18 that were seen were told to take a clear liquid diet. I called room service in an attempt to provide clear liquids to all of my family members. Room service informed me that they did not provide a clear liquid diet and I would need to find it elsewhere. I explained that this was not an option as they were all confined to a room and with my broken leg, just providing tea and water was tricky- by the way- in the eating area, I asked to borrow a tray from the stack at the service station and I was denied- only available to wait staff. I explained about all of the sick family members I was trying to take care of and he handed me a plate to balance cups on. This happened at 2 different stations when I tried to borrow a tray. There was no clear liquids available anywhere in the eating area or room service, so my son and I carted plates of jello and tea to 9 different state rooms. I ordered water bottles and clear soda for each room and was told that they would be charged to every room even tho room service was unable to provide the liquid diet prescribed by the medical staff. We were told that in compensation the sick individual could watch movies for free except that only 2 rooms had a TV that allowed this and then they were charged anyway. My son slept on deck with other friends, to avoid getting sick. I spoke to customer service who informed me that there was nothing that could be done about the clear liquid diets but if we purchased the soda package then the individuals would be able to have soda or Gatorade. We spoke to the medical team about the inability to find appropriate food source and they said that it was a surprise to them and they would address it for future cruises. That being said we missed our ports of call since so many were in quarantine, most of the trip our family members were unable to eat any solids and were charged for water and soda.( They missed 4 days of the 7 day cruise- unable to eat or go into ports) The smell of illness throughout the ship was overwhelming. We came across vomit in the hallways and elevators. We noted when we disembarked, all of the rooms that had special markings-presumably for extra cleaning as those in our group who had been in the sick bay- had their rooms tagged with yellow tape. We noted that following the first few days, antiseptic handwash appeared at the dining areas and elevators. They were not there previously tho and should have been. When we disembarked we spoke with some of the personnel and passengers waiting to board and were told that the next group of passengers would board several hours late so that the engine could have maintenance work done. Really? The engine? So what happens next? We all write long letters expressing our disappointment in our experience especially since my parents spent a very large sum of money to provide this trip for the family. We expressed our hopes that Carnival would step up and do the right thing. Carnivals response? "Sorry, hope your next trip with us is better". Seriously? After $30,000, that is the best you can do? None of us will ever cruise with Carnival again, EVER!!! We have heard great things about Disney Cruises. We have noted since our trip, several cruise lines have had issues with the GI bug-Norovirus- and all have stepped forward to take accountability. That is how you run a business. BTW the cabin steward-Alexander- was a gem. The only saving grace. We had rooms 6360,6362,6364,6368,6370.6372,6374,6376,6378,6380 plus 2 more in another hall. Read Less
Sail Date December 2013

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