Just got home after spending 3 nights onboard the Disney Dream. Our group of 13 had an infant, children, teenagers, parents, grandparents and married couple without children. Our first Disney cruise was mostly positive. The value for money ... Read More
Just got home after spending 3 nights onboard the Disney Dream. Our group of 13 had an infant, children, teenagers, parents, grandparents and married couple without children. Our first Disney cruise was mostly positive. The value for money is good and the variety of activities was excellent for our mixed group.
The ship is well laid out, and comfortable once you are at any area. Our staterooms were excellent, well appointed and were cleaned twice each day. We had 2 connected rooms, accessible room and a double room, all family rooms with balconies on the 8th deck.
The entertainment was excellent although more children centric, but if that is not your thing, this is not cruise line for you, so bring your child, inner child or stay out. The seating in the theater has some restricted views in some seats, something that we had to live with from the accessible seats on the 3rd deck level, but after experimentation we found the fourth level to have a better view. We had to be at the theater 30 minutes early as only couple of seats are accessible.
The staff while courteous, are not trained to offer help to people with disabilities. The bigger offenses came from other guest who will run over you every step of the way, specially when you are getting on the elevator, getting on or off the ship or at anyplace that is crowded. Some people were kind enough to offer you help, while many others jumped in front of you as you slowly make your way leaving you at the back of the growing line. Based on our experience, I believe Disney should offer priority help to people with disabilities, not because they should not wait in line, but because other people are jumping the line. Overall I would say that we all had a wonderful time, and other than some minor difficulties in getting the Grandparents through frantic people From all ages, cultures and manor levels.
We did a private tour of Nassau because we couldn't establish if the tours were suitable for people with disabilities, we were glad we did, as our guide gave us an excellent historic and scenic tour of the island with total controll for when and where to go.
The only other complaint was with the seating at the resturant, we did not like our table the first two nights in the corner of the resturant and next to the serving station one night and in a separate room the second. We complained both nights and the head server insisted that this was, "what was reserved for us" he wouldn't understand that, it was done deal the first night but it was up to him to give us a better table the next night, then the whole thing repeated the second night, and he kept saying "this is what you reserved" and he could not understand that we did not pick tables and it is ok to have a bad table the first night but not every night, he finally understood and we had a reasonable table for the last night. Read Less