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86 Disney Orlando (Port Canaveral) Cruise Reviews

After several months of stress my husband and I needed a small get away and we booked a last minute cruise with Disney. We had an amazing time and the Disney cruise line lives up to high Disney Standards, from the ease of boarding, to our ... Read More
After several months of stress my husband and I needed a small get away and we booked a last minute cruise with Disney. We had an amazing time and the Disney cruise line lives up to high Disney Standards, from the ease of boarding, to our stateroom, to the food and entertainment, it was amazing. Disembarking in Nassau was easy. There were many excursions to choose from. It was a little disappointing not to be able to visit Castaway Cay the next day, due to the weather, but they made up for it with other on board activities for the day. Leaving the ship was so organized and easy also. All in all a wonderful experience and we would happily recommend and return for another trip to another destination. My one complaint and something would discourage people from doing was our experience at Remi's. We were doing an early celebration for our anniversary and decided to upgrade one of our meals for the experience of Remi's, an upscale french restaurant on board ship. My husband and I are not strangers to upscale, 4 star restaurants. It's not a habit, but we do it a few times a year for special celebrations. We have never before been so uncomfortable as we were here. Every turn was another attempt to upsell the dinner. Mind you we had already paid another 180$ for the 2 of us on top of the allotted nightly dinners to do this. We had planned on spending more as we knew that wine wasn't included with the meal. The awkwardness started by the choice of caviar and cheeses, then wine pairing for dinner, then trying the special truffles that they had you smell in the box and then the cheese cart after the entrees. Each was an extra 50+ to the meal. Each time we turned something down, we were made to feel awkward and looked down on. It really dampened the experience. On top of that, the portions were even smaller than usual for this caliber of a restaurant. We left hungry and ended up going to the buffet after the Pirate celebration and firework show! I have dined at the French and Canadian restaurants in Epcot. I have dined at Be our Guest and at Cinderella's Royal table for dinner in the Magic Kingdom. We were always treated first rate and never uncomfortable. This was a very new and very disappointing experience. Read Less
Sail Date January 2017
We chose this cruise for our 2 children! There were six of us (2 grandparents, my husband and I plus 2 kids- 9&11. We had a midship room with verandah! It was wonderful for us with plenty of room. We were on deck 7- highly ... Read More
We chose this cruise for our 2 children! There were six of us (2 grandparents, my husband and I plus 2 kids- 9&11. We had a midship room with verandah! It was wonderful for us with plenty of room. We were on deck 7- highly recommend the floor. We could take the steps or elevators. Comfortable and great location :) The food and entertainment were amazing. The ship was beyond clean every place you go. There is not a pool for swimming if you're larger than your average 3 year old. If you're looking for a pool to excercise or lap lanes- you will not find it here. You can sit in the pool and watch a Disney show at pretty much anytime during the day. The pirate night was awesome and priceless to see the kids watch the night show in amazement. Memories for a lifetime. We can't wait to book our next trip! Read Less
Sail Date December 2016
My family had stayed on the Disney Wonder a few years back and my mom and sister loved the experience, the little attention to detail only Disney can do to make the trip magical. After 6 years we booked to go on the Disney Fantasy because ... Read More
My family had stayed on the Disney Wonder a few years back and my mom and sister loved the experience, the little attention to detail only Disney can do to make the trip magical. After 6 years we booked to go on the Disney Fantasy because of the warm weather in the Caribbean, being able to visit the Disney private Island of Castaway Cay and try out the Aquaduck! The price was very expensive and as much as I tried to convince on going on one of the big boats on the RCL it was Disney or nothing for my mother and sister. The embarkation was a bit hectic has someone had fallen ill in the cruise before us at Castaway Cay and caused the boat to arrive 3 hrs late. It caused a ruckus with no shuttles going to the port. We arrived an hr later than expected but Disney made up for the delay with making the process as speedy as could be. We got bonus lanyards because we were castaway members (previous guests) The buffet area at cabanas had a wide selection of food and made us feel a lot better. The 3 different dining areas were beautiful (my personal favourite was the animators palette due to the cool interactions and images shown on the walls. Unfortunately we didn't get to speak to Crush on the first time dining there because I had booked for us to eat at Remy's. The experience was like nothing else.. I wouldn't do it every day but it was nice to dress up and be treated like VIPs. Every dish had plate covers and we had about 3-4 servers serving us at any given time. About 8 courses or so and the chef would come out to see how we were doing. Fantastic treat for my parents. My husband and I really enjoyed going on the aquaducks and experiencing the beautiful lounges on offer. I really thought Sky line was very romantic. I'm not Disney obsessed as a lot of the other cruisers are but I was happy to see my favourite characters Pluto and Donald around and taking pictures with them. It was my husband's first cruise and he really enjoyed the food. I laughed when he asked if we were going to Cabanas for evening meals since he didn't know anything about the nice plated dinners cruises usually provide. What really excited him was we got to watch Rogue one Star Wars premier on the boat at 12:01am on the 16th December onwards. It was pretty cool to watch it as it opens across the country. I enjoyed watching Dr. Strange and Moana on the boat too. Something that no other cruise line can boast to do since Disney owns Marvel and a lot of other entertainment companies. I liked the live Disney cast performances but they had used the same variety act on this cruise (2 different jugglers) which made it a bit repetitive. They should avoid doing that in future. I liked we had an adults area but the teenager's pool area at the front of the boat was always empty and wasted on them. Might as well let the adults take that part over. We did the mickey mouse detective angeny around the ship. Fun way to spend some time exploring the boat and interact with the cool artwork that comes to life and makes you do tasks to solve mysteries. I wish I had some more time to take the boat tour but unfortunately missed it. Great family trip but once you've done Disney Fantasy it's good to try out other boats. I look forward to try out RCL and Celebrity at some point. Having seen the fireworks performance on the west coast with the Disney wonder, I found this one to be short and less spectacular. They used Captain Jack Sparrow for most of it. Maybe it was because this was my second cruise with Disney but I felt the see ya real soon and other performances lacked enough characters compared to the first time. I like my head waiter Stefanos from Greece a lot but Carlos the assistant waiter was forgetful and not as attentive. these 2 waiters would follow us in to the 3 different dinging rooms for each night so they know your preference and get to chat with them more) Some of the other waiters on the boat that we dealt with during the day was very nice. Read Less
Sail Date December 2016
My daughter asked her Papa and I to join her and our three grandchildren on the kid's first cruise. My husband and I have sailed on 18 cruises...Alaska, Hawaii, South America, and every cruise to the Carribean. We took one cruise on ... Read More
My daughter asked her Papa and I to join her and our three grandchildren on the kid's first cruise. My husband and I have sailed on 18 cruises...Alaska, Hawaii, South America, and every cruise to the Carribean. We took one cruise on a ship out of Puertio Rico doing two back-to-back 14 day cruises. One whole month in Paradise. We love cruising. We had grown up watching Walt on nine inch tvs. How we loved Walt and the Mickey Mouse Club.. When our girls were growing up we took them to Disneyland. We took them to Disney World. We flew our daughters, their spouses, and our six grandchildren for 7 days at Disney's New Orleans resort and Disney World park. I never expected Walt to ever disappoint us. Yet, he did. I would never take this cruise line again. We left Cape Canaveral and our first day out I felt concern. We diverted to Miami after a gentleman took a serious fall down the main marble stairway. Critically hurt, when I saw a rescue boat arrive beside the boat to remove him from the ship, I realized that there was no helioport onboard. On two cruises, we saw people choppered out after serious health conditions. After a career in medicine, I could not help but think of that critical hour window of time which happens with critical medical conditions. The trip was great...really great for young children. Our grandchildren, aged 9, 12, and 15 enjoyed their first cruise. Yet, they spent most of the time at our side. They tried the children activities the first day, but did not like the activities. So they played miniture golf and used the amazing water slide a lot. The food onboard was inferior to the ships we have cruised on. It came to the table cool..not hot. Three nights I did not see a dessert on the menu that I liked. Our wait staff was excellent and I loved the beautiful .three diningrooms where our staff accompanied us to a different one each night.The maitre-D was accommodating We had a seventh floor balcony room. The greatest room ever. I loved the bathrooms! One with a sink commode...one with a sink and tub shower! It had the most storage on any ship of the ships we sailed. It had a full couch and constant reception in the rooms for news and sports. Very family oriented! Our room attendant, Scotty was excellent. I do not get a lot of time with my daughter and her family She lives in Minnesota and is a licensed nurse practitioner at Mayo Hospital. A job extremely demanding. We live in Iilinois. The first at-sea day was extremely disappointing. We were up early and got chaises in a family area near a small pool. We had two or three hours and went to lunch---we were gone thirty to forty minutes ! We left our towels on chairs. We came back and our towels were removed. Other people as taken our chaises. I asked the deck attendant! Oh, that is our policy..a book, a bag, was laid aside on the floor. THAT HAS NEVER HAPPENED ON ANY CRUISE SHIP I HAVE SAILED ON#!!!! We could not find anywhere to sit. We went to our cabins!!! The medical physician and nurses were excellent! I had got onboard for the trip on prednisone due to problems due to suffering with systemic lupus and a rash I developed!!! However I had finished my meds. I took a cold, had a rash, and high temp.. I was given more prednisone. I spent 24 hour in my room. At Castaway Key...the last day on the ship my family and nearly everyone else went ashore! I returned to the top deck where we were the day our chairs were taken. I read. I napped. It was early. Shortly about 11 a.m. the deck attendant came and started stacking all the chaises. I asked him why? Well,he told me they had to to get ready for the new vacationers getting aboard the next day. I told him this was my cruise and he brushed me off. . He wanted to ad my chases to the stack. I gathered my things. I went to Guest Relations and nicely told the receptionist that I had paid for that last day. She just brushed me off. I told her I had no doubt their ship would always be filled. They would have repeat cruisers. But having talked to other fellow cruisers....ones who have cruised on Celebrity, Holland America, Princess, Norwegian...they also in the past week had told me they would, like us, never cruise Disney again. All other cruise lines treat you with respect. On Celebrity..you are one! There were never attendants from the bar walking around to ask if you would like a drink! In smoking areas....ashtrays run over....you are invisible. No, WALT DISNEY' let us down. How we never expected that.. Read Less
Sail Date October 2016
We chose the Disney Dream as it fitted in with our vacation, we were a family of 8 from Australia with 3 teenager girls & 5 Adults, We have cruised many times before with a lot of other lines, but at this time we put the Disney Cruise ... Read More
We chose the Disney Dream as it fitted in with our vacation, we were a family of 8 from Australia with 3 teenager girls & 5 Adults, We have cruised many times before with a lot of other lines, but at this time we put the Disney Cruise line at No1. From the minute you check in to when you leave the staff are always friendly, helpful and make it a very memorable holiday. We all of us we chose a family outside cabin with porthole, which was fantastic, the space in the cabin was great, the cupboard & wardrobe more than ample, the separate shower to toilet was just wonderful. The meals were wonderful, from the dining for breakfast to the buffet for lunch and the different restaurants for dinner we couldn't fault it, and the staff were exceptional. We docked at Cozumel & Costa Maya because of Hurricane Mathew which were great, even though we didn't do an excursion loved our time ashore. The entertainment was as good as anything you would see at a show anywhere, and quite a lot of bars to get away from the characters & children if you thought you needed to. Our family loved the water slide and spent quite a bit of time in the pools. We would cruise with them again in a heartbeat and are now looking at other places in the world Read Less
Sail Date October 2016
We wanted to visit Castaway Cay and thought a 4 Night cruise on the Disney Dream would fit the bill. That is until Hurricane Matthew decided to show up. After we got back, we read of the destruction and loss of life, which was sobering. ... Read More
We wanted to visit Castaway Cay and thought a 4 Night cruise on the Disney Dream would fit the bill. That is until Hurricane Matthew decided to show up. After we got back, we read of the destruction and loss of life, which was sobering. However, while we were on the ship, far away from the weather, we had a great time, even if we had to adjust our travel arrangements! Still, we ended up on the ship for 6 nights, 5 nights as a cruise, and the last night in Port Canaveral as a hotel! Ports: We knew we were headed to Cozumel, which was a fine alternative to Castaway Cay, and certainly better than Nassau. We decided to spend the day at a beach resort, since we were not getting to do that at Castaway Cay. It was an additional cost, but we spent time at Mr. Sancho's and it was pricey, but wonderful since you did not have to worry about paying by the drink, food item, etc. Costa Maya got added in as a bonus during the cruise, once we knew our 4 Night cruise was going to be at a minimum a 5 Night cruise, though we didn't really care much for it. Seemed like another manufactured cruise port, and the prices for anything rivaled prices back home. Nice shopping for trinkets and such, though. Stateroom: We were a family of four, but we were able to get a Deluxe Family Oceanview with Verandah for only a couple hundred more than the price of an Interior. We used the upper bunk and the murphy bed, so we always had a sofa to relax on all day or at night. We were on Deck 6 so we were just about the lifeboats, but that didn't distract us as much as I thought it might. The extra cabinets in the stateroom (since it was an extended length) came in handy for putting away things. Not really needed for a short cruise, but then we ended up staying on the ship for 6 Nights! We were aft of the ship, so vibration was much higher than I expected; it did not prevent me from sleep, but it was noticeable, compared to being mid or forward. Dining: It was mostly wonderful. Since we ended up 6 nights on the ship, we ate in each of three dining rooms twice. Animator's Palate was our favorite and our 1st night there was on Pirate night, so the monitors showed a slideshow of images and art depicting pirates; it really transformed the place. We also liked the new Pirate menu; it had more flavorful options compared to the old menu, at least in our view. The regular menus were hit or miss, but never bad. Cabanas was good for breakfast and lunch, and it was nice to visit late night on Pirate night, even though we were not really hungry. The mini-buffet that is set out late night in the Adults area was subpar; if you need something to eat that late, room service or the pizza on the upper deck might be a better option. We did have Palo brunch on a sea day, but it was not as satisfying as a Palo dinner we had the last time we cruised with Disney. The service was fine, but the food quality was lower than expected, though there were lots of options. We were able to even get items that were no longer on the new menu. We did not eat at Remy, but we spoke with another cruiser who did and found it very satisfying. The character encounters and shows were of course great. Once it was apparent the cruise was going to be extended, Disney even flew in an extra performer who came on board in Cozumel so that we would have another entertainment option on the extra day. The only show we thought was a bit stale was Villains Tonite. There were far more casual character encounters (particularly with Princesses) on this cruise compared to a past cruise. It was also great to see the ship officers in the atrium on several evenings. Captain Thord and Cruise Director Jimmy gave daily updates on the Hurricane and how it would affect our return, and once it was going to delay our return, Guest Services kept the satellite phones open at Guest 24 hours until the end of the cruise to help guests make any travel arrangements. Other than a bit of rain when we arrived at the port on embarkation day, we had nearly perfect weather the entire cruise. While we know the following cruise was canceled and created havoc for those that were supposed to be on the ship, and we knew that Matthew was a terrible storm that left a path of destruction and death, we were fortunate to still have a great cruise. It is a bit surreal to have a vacation knowing that others are dealing with life and death, but such is the way it ended up. Read Less
Sail Date October 2016
Just got home after spending 3 nights onboard the Disney Dream. Our group of 13 had an infant, children, teenagers, parents, grandparents and married couple without children. Our first Disney cruise was mostly positive. The value for money ... Read More
Just got home after spending 3 nights onboard the Disney Dream. Our group of 13 had an infant, children, teenagers, parents, grandparents and married couple without children. Our first Disney cruise was mostly positive. The value for money is good and the variety of activities was excellent for our mixed group. The ship is well laid out, and comfortable once you are at any area. Our staterooms were excellent, well appointed and were cleaned twice each day. We had 2 connected rooms, accessible room and a double room, all family rooms with balconies on the 8th deck. The entertainment was excellent although more children centric, but if that is not your thing, this is not cruise line for you, so bring your child, inner child or stay out. The seating in the theater has some restricted views in some seats, something that we had to live with from the accessible seats on the 3rd deck level, but after experimentation we found the fourth level to have a better view. We had to be at the theater 30 minutes early as only couple of seats are accessible. The staff while courteous, are not trained to offer help to people with disabilities. The bigger offenses came from other guest who will run over you every step of the way, specially when you are getting on the elevator, getting on or off the ship or at anyplace that is crowded. Some people were kind enough to offer you help, while many others jumped in front of you as you slowly make your way leaving you at the back of the growing line. Based on our experience, I believe Disney should offer priority help to people with disabilities, not because they should not wait in line, but because other people are jumping the line. Overall I would say that we all had a wonderful time, and other than some minor difficulties in getting the Grandparents through frantic people From all ages, cultures and manor levels. We did a private tour of Nassau because we couldn't establish if the tours were suitable for people with disabilities, we were glad we did, as our guide gave us an excellent historic and scenic tour of the island with total controll for when and where to go. The only other complaint was with the seating at the resturant, we did not like our table the first two nights in the corner of the resturant and next to the serving station one night and in a separate room the second. We complained both nights and the head server insisted that this was, "what was reserved for us" he wouldn't understand that, it was done deal the first night but it was up to him to give us a better table the next night, then the whole thing repeated the second night, and he kept saying "this is what you reserved" and he could not understand that we did not pick tables and it is ok to have a bad table the first night but not every night, he finally understood and we had a reasonable table for the last night. Read Less
Sail Date September 2016
Everything was superb! My husband and I were celebrating our 10th wedding anniversary. Everything was taken care of and it was very relaxing. Barely knew 1000s were on board. At night we were the only adults in the pool. We had Palo Brunch ... Read More
Everything was superb! My husband and I were celebrating our 10th wedding anniversary. Everything was taken care of and it was very relaxing. Barely knew 1000s were on board. At night we were the only adults in the pool. We had Palo Brunch which was an extra charge but it's now become a staple that we will always book! The food was the best we have ever had anywhere. I felt we were taken care of the whole time. Their private island was purely magical. The water was perfect and just beautiful. It's amazing for being on a family ship I really didn't see many kids around until pirate night. Also on board they were premiering Petes Dragon in 3 d in their big theatre room. We only got to see one movie because there really was so many things to do on board. I don't want to brag but my table won 90s music trivia. It was pretty awesome! Read Less
Sail Date August 2016
To celebrate our upcoming retirement, we took our family on Disney Fantasy for a week long cruise in the Eastern Caribbean. We had a fantastic time...it could not have been better. All of us, from the four year old to the two retirees, ... Read More
To celebrate our upcoming retirement, we took our family on Disney Fantasy for a week long cruise in the Eastern Caribbean. We had a fantastic time...it could not have been better. All of us, from the four year old to the two retirees, had more activities and experiences to choose from than time available. The three children were always excited when they got to go to their kids club. Our son and daughter in law loved that the adult spaces were truly only for adults. The crowd handling, entertainment, and activities were always better than we expected...Disney is a pro in those areas. We can't wait until our Next Disney cruise...to Alaska in 2019. We rotated through three very different dining rooms. Our waitstaff stayed with us. They knew how to set up our table, offered favorite foods not on that nights menu, and entertained the three children. Our dinners were calm and leisurely...with three kiddos under nine! Read Less
Sail Date July 2016
We sailed on the Disney Dream July 8th through the 11th 2016. This was our summer family vacation and it was the best decision ever! I was a little worried about the expense but Disney never ceases to fail! The Dream is immaculate! Endless ... Read More
We sailed on the Disney Dream July 8th through the 11th 2016. This was our summer family vacation and it was the best decision ever! I was a little worried about the expense but Disney never ceases to fail! The Dream is immaculate! Endless shows, deck parties, food, all just amazing! We had the same server the entire cruise. My favorite was Animator's Palate but the steak at Royal Palace was so delicious too! The kids really enjoyed Flo's cafe fast food service. They loved the burgers, hot dogs and pizza! My favorite is Disney's private island Castaway Cay! We loved it so much we booked a longer cruise because 3 days just wasn't enough. We are sailing the Fantasy in April 2017 with the Star Wars dat at sea. I can't wait to see the navigator for the daily activities so I can get custom made outfits for our family. Read Less
Sail Date July 2016
From a young kids point of view 9 out of 10 points. From adults point of view the food in the cafeteria was fine to good but the 3 main restaurants locations was poor. The worst I have had on 5 different cruise lines. Nothing is cooked ... Read More
From a young kids point of view 9 out of 10 points. From adults point of view the food in the cafeteria was fine to good but the 3 main restaurants locations was poor. The worst I have had on 5 different cruise lines. Nothing is cooked to order for any meal and most of the food arrives cold, they then microwave it for you, reluctantly. However, if you pay extra to eat in their 2 special restaurants, it is excellent. The cabins are also smaller than normal. We paid extra for a balcony with an unrestricted view and it was smaller than any cabin we have had on 7 cruises. If you go for the kids, I recommend it but remember you are only going for them and Disney will pick your pocket all day and for the food is still very poor. As much as my grandson enjoyed it, we will never sail Disney again Read Less
Sail Date July 2016
We traveled with family - 6 adults (ages 60, 58, 35, 32, 29 and 25) and an 11 year old across three cabins. I've been on three prior Carnival cruises, but this was my first Disney cruise. I married into a Disney-loving family and ... Read More
We traveled with family - 6 adults (ages 60, 58, 35, 32, 29 and 25) and an 11 year old across three cabins. I've been on three prior Carnival cruises, but this was my first Disney cruise. I married into a Disney-loving family and we've all spent a good amount of time at Walt Disney World. First, the ship: It was lovely. Big. Fairly easy to navigate, although there were a few corners we didn't quite manage to explore. Very clean and well-maintained, and I loved the decor - especially in the main lobby/atrium. That chandelier was gorgeous. Nice little Disney touches everywhere but it doesn't feel like you're inside a cartoon or anything. Our stateroom was on Deck 7, forward, a family outside with a huge porthole window (with a narrow seat, wide enough to perch on or for a kid) and split bath. Good amount of space to move around. It's across from the laundry room but we did not notice any extra noise. The bed was very comfortable and the split bathroom was nice, we each "claimed" one for teeth brushing and things of that nature. The toiletries were very nice (loved the larger size tubes instead of those teeny ones you get at WDW). I found it a bit odd there were no outlets in the bathroom save for one high-up one for a shaver, but I dried my hair at the desk and it was no big deal. The tub is not ideal for bathing an adult (unless you're just washing your feet or something) but would work for a child, otherwise you have the choice of a hand-held showerhead or the overhead rain-style. Alana was our cabin steward and she did a fantastic job; on the first evening we asked her to bring ice and we were never without it the rest of the trip. She kept everything clean, neat and organized. Dining: We mostly ate at Cabanas for breakfast and lunch (exception being two in-port days) and the main dining rooms for dinner. Cabanas has a pretty good variety, and it never felt terribly crowded to me, which I appreciated. I recommend checking out all your options before deciding what to eat - breakfast included some choices I didn't see the first day, like yogurt plus toppings, which would also have worked for oatmeal. I am a coffee snob and didn't think much of the coffee, but there was a nice selection of tea as well. For the MDR dinners, nearly everything I ate was fantastic. Our waiters were Martin and Kadhri, and they worked beautifully together. Martin had his recommendations each night; one night I ordered a pasta dish that I liked, but he apparently wasn't a fan of, and he wanted to make extra sure I was happy and really did like it. Drinks were refilled quickly, courses came out pretty smoothly, and everything went well. I did find the dining rooms a bit noisy - a lot of clamor and clatter. I'm not sure if it was because of where our tables were or just the acoustics of the rooms. Us younger adults enjoyed the Europa entertainment district, and spent a lot of time at O'Gills and La Piazza, as well as stops in Skyline and The Tube. This might sound weird, but the bathrooms between La Piazza and the Tube are not to be missed - they are really cool! Round rooms, with round stalls and cool tiled walls. As for the bars, service was generally good and I thought the drinks were reasonably priced, especially for a cruise ship. O'Gills has fantastic pub-branded Irish Creme and a house red ale. Later in the evening (around 10:30, I believe) they put a variety of bar food snacks out in the little area near the bathrooms for everyone to munch on. Love this idea. We also enjoyed the musicians who were playing, especially The Dreamers and Take Cover. I have to give a lot of credit to Disney for the Navigator app. It is BRILLIANT. You can check out dinner menus, see the day's activities, look at deck plans and best of all, message other cruisers. With custom Disney emoji, even! It works on the ship's wifi without paying for any other internet service. I only wished they'd add a few more features (although now I can't remember what they were, sadly). Ports: We stopped at Tortola, St. Thomas and Castaway Cay. Tortola was a most-of-the-day trip to The Baths. It was well organized overall, but I thought a few details should have been in the description - it really is a hike down to the beach, for starters. And if you're going through the caves, you need to be able to navigate tide pools, get through small spaces and generally be a little adventurous. Water shoes are highly recommended. Also, lunch was included but we didn't eat till kind of late. The food was tasty but our choices were basically chicken, ribs, or fish; rice; mac & cheese; veggies, and a can of soda or bottle of water. Note that there is a freshwater pool up at the Top of the Baths that you can use to dunk in/cool off during that part of the day. At St Thomas my husband and I went over to the Frenchtown side of Charlotte Amalie and checked out a nanobrewery, which we highly recommend - Frenchtown Brewing. It's in a lofted area off the alley above Pie Whole. We then ate lunch at Rum Shandy, next door. This was a cool area of town that I don't think as many cruise ship tourists see. It's only a 10 minute walk back to downtown Charlotte Amalie. Our day at Castaway Cay was cut short - we were out on the beach when a storm rolled in, and within minutes it was pouring and windy. We had to make our way back to the ship in the driving rain, because the trams weren't running. But Disney had a backup plan and we rolled with it. - Pools rarely seemed too crowded, and I really liked the adults-only area; the AquaDuck was tons of fun. - I checked out the fitness center one day, and it was nice enough, but a little stuffy up there. We played mini-golf one afternoon and really enjoyed it. - We wished for another night or two of adult karaoke; there was only one (the rest was "family" karaoke which meant mostly kids singing Disney tunes). - The activities staff were a lot of fun, especially Tisa and Joshiie. All in all, we had a great vacation and it was in no small part due to Disney's great ship and excellent customer service. These cruises are pricey but they are also high quality and I would definitely go again, given the chance. Read Less
Sail Date June 2016
We chose the Disney Dream because so many people had raved about the experience. Let me say that the customer service was exceptional from embarkation to debarkation. The cleanliness of the room and the cabin steward were excellent as ... Read More
We chose the Disney Dream because so many people had raved about the experience. Let me say that the customer service was exceptional from embarkation to debarkation. The cleanliness of the room and the cabin steward were excellent as well. The food was ok in the dining rooms. I actually enjoyed the buffets better than the selections and quality found in the main dining rooms. Because I am not the biggest Disney Fan, and my daughter is simply a "fun" fan, we were not overjoyed with all things disney on this ship. There opportunities to take lots of pictures with all of the characters from Disney. My daughter simply wanted to swim in the pool and on the beach.....and thats exactly what she did. The kids program was also phenomenal. Overall, I think the cruise was fun! We truly enjoyed ourselves. I do think that there are other cruise lines that provide a more "whole family" enjoyable experience. I would go again! Read Less
Sail Date May 2016
To start, I have cruised DCL before and it was excellent. I have been to WDW yearly since I could afford it and I will continue to do so, I have never experienced any issues at WDW and the service and experience has always been faultless. ... Read More
To start, I have cruised DCL before and it was excellent. I have been to WDW yearly since I could afford it and I will continue to do so, I have never experienced any issues at WDW and the service and experience has always been faultless. It is with regret when I say the same cannot be afforded to DCL. It is even more so, in the response to my complaints that I felt even more let down and disregarded as a customer, to the point that I will never sail DCL again. To summarise, we had a rough crossing - no fault of staff whatsoever. There is nothing that can be done to help this, I understand that. The concern I had above all else was the lack of communication of this weather from the bridge, to staff, and finally to guests. There was a point in our crossing, a particularly rough night, a lot of passengers were sick and scared - not a single member of staff crew had had any communication from the bridge. They would literally say 'I don't know, they aren't telling us anything'. They did not know what was happening nor could they tell us what to expect. Weather is unpredictable, I get that but this to me was a real concern - it made me feel like there was something being kept from guests, as well as staff about the safety of the crossing. This may not have been the case but communication was incredibly poor and in turn made me lose faith in DCL as a safe vacation option. In reporting this back I have had zero explanation from DCL, not even an understanding of my concern I have simply been told 'We can't help the weather' -completely misunderstanding my complaint entirely and basically told to go away, we aren't going to do anything further about this. Safety of my family is my main concern when travelling and for this reason alone I will never sail DCL again. This cruise was a stark contrast to the quality of service experienced in both WDW and our previous DCL cruise, including food quality, staff competence and attentiveness. Of course, there were exceptions and we did meet some excellent staff, but this was greatly overshadowed by the disappointing service in other areas - again a concern which was never addressed. This was our honeymoon cruise with a 1 year old baby - understandably this type of gesture is never guaranteed but our honeymoon was never recognised by any staff and we did not receive any of the Disney 'magic' I had experienced so much of in WDW such as badges, congratulations etc. We got married at WDW just prior to the cruise and the contrast was such a bump back down to earth, we had hoped for the opposite after getting married! As I said there were positives, but the safety of my family cannot be something I ignore and the response I received from DCL to my concerns was quite frankly shocking and a customer service response I have never, ever encountered before - my concerns were literally ignored, or changed into something I had not actually said, misunderstood and trivialised - not that I have had to complain often!! So sorry DCL, I will be choosing RCL next time. Read Less
Sail Date May 2016
I wished I had booked a longer cruise on Disney, but sadly we couldn't afford it. My husband, myself and our 4 year old son were on the Disney Magic for our honeymoon. The ship was very clean and mostly well organized. Our host was ... Read More
I wished I had booked a longer cruise on Disney, but sadly we couldn't afford it. My husband, myself and our 4 year old son were on the Disney Magic for our honeymoon. The ship was very clean and mostly well organized. Our host was very nice and friendly. The only issue with our stateroom was we kept bumping into the bed as the space between the bed and the wall is minimal. I was excited that we had a tub for our son, but the water leaked out very quickly. I don't know if this is normal or not. Dining was great. The food was pretty good most of the time. Palo was amazing. Our wait staff was fantastic. I don't know if anyone can ever top them. The shows were pretty good, but I wished there were more show times for the movies in the theatre. Service was mostly good, but there were a couple of interactions that were unDisneylike. The shore excursions were pretty poor. I don't know if this is the same for all cruise lines (because this was our first cruise) but I really wasn't impressed for the money we paid. We did love Castaway Cay. The water was clear blue. Our son LOVED the Oceaneer Club, but not the Oceaneer Lab. He literally cried when we left the ship. Embarkation was perfect and disembarkation was faster than expected. Overall, I would love to take another cruise, but I don't think it will be for a long time because of the cost. Read Less
Sail Date May 2016
Absolutely perfect for our granddaughter's 4th Birthday Celebration ~ Disney always does everything first class ~ my first cruise ~ would highly recommend for families with small children ~ such a pleasure and a lovely adult area for ... Read More
Absolutely perfect for our granddaughter's 4th Birthday Celebration ~ Disney always does everything first class ~ my first cruise ~ would highly recommend for families with small children ~ such a pleasure and a lovely adult area for a little R&R:)!!! We really appreciated the 3 dining rooms and having our same waiters with us each night; such a nice way to get to know our staff and interact with them. Very personable staff on the Disney Cruise. Entertainment was even more than we could appreciate. The live shows were amazing. Having the characters all over the ship was a real highlight for our granddaughter. We were very pleased with the food; plentiful and very tasty. The process to board was fast and efficient. The disembarking process was rather show. Not really sure how I feel about the tipping process with cruising. Our staff was wonderful, but so was the price we paid for the cruise, but I understand that this is the same across the board. Overall our experience was Excellent!!! Read Less
Sail Date April 2016
This was by far the best cruise we've EVER been on! Disney sure does know how to do a cruise! My husband and I took our 2 kids ages 5 and 9 and we traveled with 15 other family members as a mini family reunion. Disney made us feel ... Read More
This was by far the best cruise we've EVER been on! Disney sure does know how to do a cruise! My husband and I took our 2 kids ages 5 and 9 and we traveled with 15 other family members as a mini family reunion. Disney made us feel so welcome. The embarkation process was so smooth and simple and we were on the boat in no time. As we boarded the boat, we got a huge personalized welcome over the loud speaker from the crew. I was so impressed! The food was outstanding! I loved that I could get fresh fruits and vegetables and other lots of great food. There wasn't much chocolate onboard though, but I can do a week without chocolate. Our dining servers were so friendly and did quite the amazing job. The room was set up very well and was very organized. I loved the bunk beds that came out of the ceiling and that the crew would make up the bunk beds every evening and put them away in the mornings. There was lots of storage under the bed and in the closets...even in such a small space. The bathroom was setup very well with one bathroom having a tub/shower and sink and the other bathroom having a toilet and sink. The onboard entertainment was spectacular, especially the firework show in the middle of the ocean. The kids club was amazing! There were so many activities for our kids and my husband and I could have a lot of alone time and hang out in the adult only pools and lounge chair areas on the front of the boat. I always felt comfortable with the kids club workers and knew our kids were in excellent hands. One of my favorite features of the cruise, was after the kids ate dinner, the kids club crew would come take the kids from the dining room to the kids club for activities so us adults could finish eating our dinner and socializing without worrying about our kids. We didn't book any shore excursions through the cruise line since we read it was better to book outside of the cruise for more personalized and less crowded service. However, next time, I will book through the cruise so I know I'm getting what I pay for. On Tortola in the British Virgin Islands, we booked a trip to the Baths at Virgin Gorda through Patouche Charters and it was the worst service ever! The owner, Joe Standish, had sent me an email confirmation prior to arriving stating what the excursion would entail and that we would be aboard a 36' Power Catamaran. However, when we met him at the pier, he was very agitated and rude and said this other guy would be our captain. I wasn't too bothered about it until the "other guy" took us to his boat and it was not a 36' catamaran. It was a small fishing boat! At first I thought, "this must be the boat that is taking us to the catamaran." Haha, was I wrong. The boat was so small that it wouldn't be safe to go to the Baths when we were supposed to because it wouldn't make it back in the afternoon with the winds. We got totally scammed! Patouche didn't even charter us...he sold us to another company without informing us since he was overbooked that day. I will never deal with that kind of a company again. However we didn't let it ruin the amazing experience we had with Disney Cruiseline. I know if we booked through Disney, they would definitely have non-scammers charter their excursions. Read Less
Sail Date April 2016
would be, but several things happened.that really left us feeling bad about our much anticipated vacation. I would like to first say the ship, stateroom, and services were great. We are a family of 5, and our verandah accommodations ... Read More
would be, but several things happened.that really left us feeling bad about our much anticipated vacation. I would like to first say the ship, stateroom, and services were great. We are a family of 5, and our verandah accommodations never felt cramped. Disney thought of everything in terms of storage and sleeping bunks, 2 sinks, etc. This exceeded my expectations. The food and restaurant experiences were also very good (albeit every dinner seemed to go on 30-45mins longer than we would have liked). The servers work hard but we were left closing the place each night! They were great about my gluten sensitivity, and my children's overall pickiness. Generally I wouldn't complain about the dining experience. Now comes the bad stuff: My 13 year old and my 6 year old enjoyed the kids clubs. My 10 year old however did not. The Oceaneer clubs were listed for ages 3-12, however my 10 year old daughter felt very out of place there and that most of the activities were geared towards the younger kids. It was explained to us that she could go to the tween club (with my 13 year old), but there she felt too young and that the older kids were all wondering why she was there too. I did not feel the staff did much to make her feel welcome at either of the clubs. The real reason I could not recommend this trip to others, is for the experience we had at the Disney owned island, Castaway Cay. What started out as a lovely day (we rented kayaks/paddle boats and really enjoyed the BBQ), ended in every parent's worst nightmare. My two younger children were missing for approx. 90mins and the procedures the employees carried out in securing and assuring us their safety were deplorable. My children were found by the Disney staff and brought to a secure location within 20mins of us knowing they were lost. What was totally LUDICROUS was the lifeguards did not know this procedure, and they kept my husband and I, in a total panic and had us searching in the vicinity for the 90mins or so until we were told where they were. I had every horrible thought of abduction in my mind during this time. Thank God they were safe in the end, but what else is horrible is the way my 10 year old was again treated by the staff. She could describe exactly where we were located, and kept telling the caretakers, but they dismissed her and kept saying that "the lifeguards would be looking for us-her parents!"She was as upset as we were at our reunion. When we got back to the boat, all of us a bit frazzled we spoke to Guest Services. There the man nicely registered our concerns, but my husband and I were truly left feeling like they didn't really care to do anything different/improve the training of staff etc. The guest services rep listened, but I don't know what the follow through will be to avoid the situation for other families. I even carefully wrote out on our evaluation at the end of the trip; that we had a bad experience and I would like a representative from Disney to contact us further. It's been a week now, and still nothing. So in the end, I can only convey I was disappointed in our expensive trip that we all had looked so forward to. I really hoped it would offer fun and relaxation for all the members of our family, and honestly I and my 10 year old, still have anxiety over what we experienced. We definetly won't be looking to Disney for any vacations again.I really wish I could have just said the Disney cruise was everything I read and hoped it Read Less
Sail Date April 2016
This is our third Disney cruise, we have sailed the Fantasy twice and this was our first time on the Magic. We are a family of 5 l; my husband and I mid-thirties with children aged 5, 3 and 18 mos. We traveled with two other families who ... Read More
This is our third Disney cruise, we have sailed the Fantasy twice and this was our first time on the Magic. We are a family of 5 l; my husband and I mid-thirties with children aged 5, 3 and 18 mos. We traveled with two other families who had children ranging in ages from 16 to 9. We were a table of 14 for dinner. My review will be based only on my perspective. Overall it was an ok cruise but for the cost it should have been better than ok. In fact, for our third Disney cruise it was, notably, by far the worst of the three. The short story - pros: *We were in group 2 and on the boat by 11:15 *Boat was spotless *Home for 4 days and no one caught anything from the boat (yay) *kids loved the camp *baby loved the nursery - staff was outstanding *Room was clean and nice *Room service was quick *Whiskey tasting was outstanding Cons: *Some kind of "technology" issue kept us standing outside of the port for about an hour *Castaway Cay was a total train wreck; I really feel Disney put us in actual danger *Service in the main dining room was poor *Food in main dining was poor *Coffee is the worst coffee I have ever had (still) *The ship shits down at like 11pm, midnight the latest - no food options except room service and literally nothing to do *Food at Palo wasn't as good as I have had before The details of the trip: We should have known we were in for it when our trip larger started on the curb at Port Canaveral. Some Disney employee did tell us we were outside because of some technology miscommunication so we stood there for a good 45 Min in the heat; it was kind of a mess getting in. That said, we are Castaway club Silver and the line for that was quick so once we got our key to the world card, we had time to get camp wristbands and then board. The ship was, as always, spotless and grand. Greeted by name and cheered for by crew. Unlike the past 2 trips, however, no one escorted us to the elevator or anything. It was fine, however, as it truly was not busy. We got a table to seat all 14 of us although the buffet didn't open until 11:45 sbut it was fine. Food was ok; less options than I remember especially for the kids but fine. We then went to our rooms as the Navigator said they would be ready at 1:30 but they were a good 15 min late so we sat in the crowded hallway waiting but again no big deal. Seriously tho, Disney, don't print 1:30 if you need till 1:45. Say 2pm and look like a hero at 1:45. Whatever I digress. The biggest issue of the trip was Castaway Cay which was our last day but such a big deal I will jump there next. I ran the free 5K and I have before so nothing changed there. Got off the boat, no one checked our IDs tho we needed them to get our bibs at check in. The race is more fun and not chip trimmed but they give you a bib as a souvenir and a "medal" that's made of rubbery plastic at the end. It's fun. There was an overcast which was great for running as it was breezy. Our family had a cabana and I asked a Disney employee "is there a storm coming" they said "no, the captain radioed the island, should blow past us". Ok so great. I laid around waiting for the rest of my family. They showed up about 20 min later and the host for the Cabana came, Lindsey. The sky looked way worse. I said "should we leave?" He said basically the same thing, storm should blow out to sea, hopefully miss us but if it does drizzle stay in the cabana, it's safest covered. Well we had TORRENTIAL rain with literally 50 MPH wind gusts. All 14 of us were totally stranded for almost three hours in our cabana. No food, no real shelter, freezing as we used all the dry towels and got soaked. It was awful. Lightening less than 100 yards away from us. All of the kids were terrified - the adults too! Shame on you Disney. I get no one can control the weather and you don't want people to miss out, but someone HAD to have seen this three hour monsoon on a radar - how you can encourage guests to remain out in weather like that is beyond me. Absolutely awful. We didn't have to pay for the cabana but still - the risk was terrible. The food was not as good as on other Disney sailing; my steak was overlooked on two different nights with two different preparations and they forgot to serve at least one person at our table. They only do Crush at the Animators Palate and not the animated drawings which was a let down as we only ate there once. The coffee is terrible. I think this is a known issue with Disney but still - fix it! They don't do enough chocolate desserts and the menu on Pirate night is the WORST! It's all spicy and seafood - I really struggle with that menu but that is true of all Disney pirate nights I have attended so far. We did have brunch at Palo. This was our third time and the only time didn't have calzone on the menu this time or the filet minion! Food was OK. I had the veal that was loaded with mushrooms that were hidden underneath which wasn't pleasant to me, but for some this could be a bonus. The chicken parm was good as were the desserts but the buffet sections were wierd. They had Nutella breadsticks and the next table had shrimp and prosciutto - just odd. It was worth the $30 but I was let down because I have had better at Palo! Camps were always a crowd pleaser for my kids and every time I called the nursery to check on my baby they were sweet and happy to check on him for me and gave me a full report. They never called me to take him for any issue and when I did check on him by stopping by and looking through the one way mirror - he was always happy and playing with an adult. They were always very professional and kind, excellent employees! We didn't get off in Nassau but those who did said it was nice. I did use the gym to run on the treadmill and that was very nice and clean and not too busy. They added a hot tub to the concierge sun deck; we were not Conceirge but one family who was with us was and that was a nice add - hope the do same with the Fantasy soon! We waited a long time for the Aquaduck but that's to be expected. 45 min with my kid was actually fun time for us to talk and giggle so it went quickly. I don't know why the soft serve ice cream and pizza stands close - I know other cruise companies serve this 24 hours. It's not a big deal for us but once in a while you kind of want a late night snack and the kids are asleep so room service isn't the best option. This never bothered me before but with the lousy dinner service it really stuck out to me on this trip. Disembarkation was a breeze; breakfast at our assigned table with our family before we lesurley walked off was great. I did fee relaxed on our drive home so it was overall an OK trip but having sailed Disney before I really was dissapointed with this trip. Read Less
Sail Date March 2016
I chose this cruise as my family is huge Disney fans. I brought my mom, and 5 year old daughter. Overall we had a great time. Our steward was awesome. He really got to know us. We didn't really enjoy the main dining room as our ... Read More
I chose this cruise as my family is huge Disney fans. I brought my mom, and 5 year old daughter. Overall we had a great time. Our steward was awesome. He really got to know us. We didn't really enjoy the main dining room as our servers never really seemed available for us, so we started going to Cabana's for dinner. Our servers at Cabana were amazing. My daughter does not like french fries, and would ask for broccoli instead, the service team would go out of their way to make sure she got broccoli every time without the other mixed vegetables. We only had one issue that we are still waiting for resolution from, my daughter was pushed down 2 steps by a character handler then pushed out of the way by the same handler. Guest services nor the handler have ever so much as apologized. If that incident (which is on video and has been presented to them) had not happened we would have no hesitation about going on another Disney cruise. Read Less
Sail Date March 2016
Please do not believe Disney's advertising, these are not cruises for adults without children. My wife and I have taken over 50 cruises of 7 days and longer over the last 35 years and have enjoyed cruising over much of the world. This ... Read More
Please do not believe Disney's advertising, these are not cruises for adults without children. My wife and I have taken over 50 cruises of 7 days and longer over the last 35 years and have enjoyed cruising over much of the world. This is the first time I told my wife and daughter I would have rather burned a bag of money than had to endure the Disney Cruise Experience. Had the pleasure of having a child angry at her sister dump a soft drink on me at dinner, watch 5 small children run around and around and around the table in the lounge where I was having a drink while their parents stood close by drinking their wine and ignoring their children's behavior. Dodged small children fighting in the floor in the dining room and on and on and on. On our sailing, according to one of the children's program staff it was a light week with ONLY 1500 children between three and twelve. Prior to our cruise we received a letter from DCL detailing the dress requirements for the Dining Rooms, packed accordingly only to hear head waiter tell passenger the first night not to worry about dress rules, on the Fantasy there are no rules, and he was telling the truth, no rules in "adult only" areas, no rules in the dining rooms, no rules at all. First cruise I have ever taken where I can't think of anything to say I enjoyed other than disembarkation. Star Wars was the draw for us to try this cruise and it was an insult to any thinking fan, it was just another way for DCL to try and sell photos and merchandise, nothing for the real fans to enjoy. Read Less
Sail Date March 2016
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