1 Orlando (Port Canaveral) to Bermuda Carnival Sunshine Cruise Reviews

The night before we departed I noted online they were still selling cabins. When we checked in I was surprised that the cabin was one Floor One (no longer using names). I stood in guest services trying to get that changed, to no avail ... Read More
The night before we departed I noted online they were still selling cabins. When we checked in I was surprised that the cabin was one Floor One (no longer using names). I stood in guest services trying to get that changed, to no avail since they lied and said they were full. After I left Guest Services I was told we were no longer going to Bermuda due to in climate weather, but rather to Puerto Rico, Grand Turk, and St. Thomas. (a far more inferior cruise). We were to be refunded $45.00 in port fees since we would not be staying in port at Bermuda for 3-4 days. Also, we were to be offered 25% discount on a future cruise with stipulations on length of future cruise. Our cabin appeared neat and clean. We noticed the reading light bedside was out and 3 work orders and 2 days later it was finally fixed. It took 24 hours to get ice delivered the room. The Lido Buffet never changed its menu the whole 8 days. Guys Burgers and the Mexican Restaurant were good. We were on a wait list for evening dining at 6 pm the whole cruise. We were to go to one floor, get a ticket, then go to another floor to eat in a dining room. The rolls were only French bread and a simple roll every night, no variety. One time I never got my Caesar Salad. Two baked potatoes were returned because they were not cooked through before she gave up. My cabin mate also returned her prime rib because she needed it a bit more cooked only to have the next prime rib delivered with GRAVY. In the dining room, Escargot was dripping in butter and had no bread crumbs stuffed mushrooms were only half of a mushroom surrounded in stuffing. Back up in Lido, they had to lines converge at breakfast time at the bacon platter...talk about a back up. The omelet stations (2) were well equipped with about 10 hot plates but only 1 man working at a station. After a long wait, I opted for the powdered eggs. In line, I was chatting with a lady with an omelet and asked her if she had waited long for her omelet and she said "No, but our breakfast ordered to the room never came." I heard that more than once...and another where they brought the coffee pot, 2 croissants, creamers, etc, but only one cup for the couple. The server never offered to bring another cup either. I wanted to watch the #1 College football team play on Saturday and went to the sports lounge only to have the bartender ask one man which game he wanted to watch and then switched to the game of that man's choice. I went to watch my game in my room. The activity selection was not bumped up even with 4 days at sea. If you did not play bingo or buy art, you were left out. I caught a show or two, but had seen another. The Piano Bar, my favorite night spot, had a uninspiring pianist with no personality. I went once. I enjoyed the Serenity Area. Immensely. But the water in the small pool up there was just too cold to stay in. The other Lido Deck pool was unsafe for most adults as the 115 children (out of 3,000 passengers) completely splashed everyone out. I went to 2 Tea Times. The first was very disappointing with a sliver of cucumber with BUTTER between bread and mediocre sweets. The second Tea Time I had been told the trick. The better treats were kept on the lower shelves of the rolling cart. Also, how often does the waiter ask what kind of tea you want instead of presenting the Tea Case. On one occasion, I asked again for my tea bag and he pulled it out of his front pocket. I have been cruising Carnival often lately and been very happy until this cruise. No one seemed to know what they were doing. Even at disembark, we were told to be ready at 7:30 am (early flight slot) yet it was between 9 and 9:30 before we were called. This was a special cruise out of Port Canaveral to Bermuda (first ever) and the ship was full of Florida residents and seasoned cruisers and most were very disappointed with the service, food, and compensation for our issues. There was no one to talk to who could change things, we were just given an 800 number to call when we returned home. How convenient for them. Read Less
Sail Date October 2015
Carnival Sunshine Ratings
Category Editor Member
Cabins 4.0 3.9
Dining 4.0 3.7
Entertainment 5.0 3.7
Public Rooms 4.0 3.7
Fitness Recreation 5.0 3.8
Family 4.0 3.8
Shore Excursion 3.0 3.7
Enrichment 3.0 3.3
Service 4.0 4.0
Value For Money 5.0 3.7
Rates 3.0 4.1

Find a Carnival Sunshine Cruise

Easily compare prices from multiple sites with one click