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Sail Date: October 2015
RCCL Silver member...been on a few and this wasn't my favorite by far. Drop off and embarkation at Port Canaveral were quick and organized. Nice cruise terminal! Once on board we had lunch in the Solarium very nice and ... Read More
RCCL Silver member...been on a few and this wasn't my favorite by far. Drop off and embarkation at Port Canaveral were quick and organized. Nice cruise terminal! Once on board we had lunch in the Solarium very nice and quite. Food is Okay nothing great. Better than the Windjammer. Our room was an outside cabin on deck 3 towards the front of the ship I recommend the location it's very quiet. The room itself is spacious but be prepared for the bathroom. Honestly a large, not severely large, person can't fit in the shower. No way...the annoying shower curtain drove me nuts. The sink was cracked and it really needed a face lift. On the last day as we were disembarking the toilet began flooding the bathroom. It happened all over the ship a real mess. So glad it was disembarkation day! Our room steward was very nice always filled the pathetic plastic ice bucket which the ice melted in about 4 hours. We had had main dining with the same server each night. I wouldn't do it any other way cruise lines can keep that any time dining, it's so not for me. Our server was nice but the assistant waiter just couldn't get anything right. I'm not sure if he was new to the dining room. I'm not a Windjammer fan really too crowded and the servers and fellow guests are miserable there. We did breakfast in the main dining room each day as well. We didn't do the entertainment the small RCCL ships just don't have the best talent. Cruise director was OK. Public areas were nice and the ship didn't seem crowded. I love the Promenade deck and the Solarium. We went there a lot to relax. We did Coco Cay it was a beautiful day. We went back to the ship for lunch since the BBQ was too crowded. Nassau is just not for me with all the locals haunting the passengers at every turn. I bought my Hard Rock shirt, went to the grocery for bottled water than back to the ship. We had been to Atlantis a couple of other times so didn't go this trip. The aquarium is very nice but expensive. I went twice in the past but it was free. Shopping on the ship is very limited and quality isn't the best. My friend bought a RCCL beach bag and the blue once it got wet was all over her by the end of the day. Disembarkation was easy since we carried off our luggage.There was a little wait but not too bad. Was it worth the price? I wouldn't pay what we did again to go on this ship. Actually I don't think I will do this ship again. The only ship worse is the Majesty which is going back to Port Canaveral next year. I think my 3- 4 day cruises are done for a while. I'm going on the new RCCL ship Anthem of the Seas for 10 days in April, I hope it's better...much better. Read Less
5 Helpful Votes
Sail Date: September 2015
My husband and I both agree the Ship is beautiful the cast members very friendly and helpful. Getting on and off the ship very organized. our main disappointed was in the quality and quantity of our meals. The salad bar consisted of ... Read More
My husband and I both agree the Ship is beautiful the cast members very friendly and helpful. Getting on and off the ship very organized. our main disappointed was in the quality and quantity of our meals. The salad bar consisted of iceberg lettuce croutons and sliced tomatoes. We practically had to beg for walnuts and raisins to add to our oatmeal, they have cast members to serve you at the buffet and they would use a teaspoon to add your toppings we had to ask for more several times which was very frustrating. I have a gluten allergy and was told numerous times that I could order anything on the menu and they would make it for me, nice right, wrong. I ordered a waffle and hash browns on the second day and they brought me a frozen toaster waffle, I couldn't have the potatoes because they prepare them off the ship, what? My husband ordered French Toast it was so small he ate it in 4 bites. If that wasn't bad enough they serve you your syrup, if you are like me I like to add syrup as I eat I don't want my breakfast floating in syrup but not having enough is also a pain. I am an adult I can't have my own syrup on the table? Going to dinner is very important to us and we found the Disney dinning did not even come close to our experience on other cruise lines. Most of my meals very bland and once again when I tried to order something not on GF menu which the staff continuously encouraged I was told it was prepared before being brought to the ship. I am used to having limited options don't offer what you can't deliver. Read Less
Sail Date: September 2015
My husband and I just returned from a 4 night cruise on board Enchantment of the Seas which sailed from Port Canaveral on Labor Day. Embarkation was extremely simple. Upon entering the terminal area, my husband and I were asked what our ... Read More
My husband and I just returned from a 4 night cruise on board Enchantment of the Seas which sailed from Port Canaveral on Labor Day. Embarkation was extremely simple. Upon entering the terminal area, my husband and I were asked what our member status and were sent to the "gold" level check in line which was much shorter than the regular line. Within 20 minutes of entering the terminal, we were on the ship. Of course, I had completed the online check in and had my SeaPass paperwork signed and credit card and passports ready to go. This was my 14th cruise and I have figured out that having paperwork and documents in order saves a lot of time at the port. Once on the ship, my husband and I went to the Windjammer for lunch. The Windjammer was a complete cluster of people. The main entree area is in a small circle in the center of the room which had folks bumping into each other frequently. Seating is somewhat limited and frequent announcements were made requesting that folks who had finished their meals leave the dining area so others could have a table. It has been 3 years since my last cruise with Royal Caribbean and this is the first time I have encountered the free-standing Coke machines which will only work with the tumbler provided with your drink package. I think this is a nice addition if you want to carry the tumbler around all the time. We were allowed to enter our cabins at 1:30 pm. Our cabin was #3118 which had a nice large window. This ship is somewhat dated, but I expected that. I have to say at this point in my review that I have never had a more uncomfortable mattress on any cruise ship before. The mattresses sagged in the middle and I felt like I was sleeping on the bed frame. I like a firm mattress, but these were pathetic. Royal Caribbean definitely needs to invest in some new mattresses for this ship. Our room was quiet even for though it was located just around the corner from the elevator and I would definitely pick this room again. There was plenty of closet and drawer room for the clothing that my husband and I took for a 4 night cruise. Our cabin steward was J.J. and he was great...wonderful personality and on top of things. Activities were the norm...trivia, pool games, movies (both on the pool deck and in the theater), dance lessons, kareoke, etc... I can't say anything about CoCo Cay this trip because my husband and I stayed on the ship during this stop as we've been on the private island 3 or 4 times and had just come from a 2 night stay at Ormand Beach before the cruise. Nassau, is, well, still Nassau. My husband and I got off the ship for about 2 hours and went right back to the ship. We've visited Nassau at least 5 or 6 other times and were not in search of anything in particular while in port. Obviously my husband and I did not take this trip because of the ports that we were visiting; we just wanted some relaxation and time together. We ate 3 out of 4 dinners in My Fair Lady dining room. We chose the "my time dining" and made our reservations online. The food was good and plentiful. Please note that if you choose the "my time dining" program, your gratuities will have to be prepaid prior to the cruise. Service from our waiter, Michael, and assistant waiter, Norman, was quite good as they were very attentive. Food in the Windjammer was adequate at breakfast and lunch. Soft serve ice cream was available outside the Windjammer on the pool deck. Alcoholic, adult beverages are quite pricey. Every drink I had (even the most basic margarita with house tequila) was $11.80 with gratuity. If you plan to have more than a couple adult beverages each day, you should research the beverage programs that are available as one of these programs may be a better choice for you. Disembarkation was a breeze. We waited for our luggage number to be called in one of the lounges. Once our number was called, we walked down one flight of stairs and right out the door into the terminal. A few more customs agents would have made the line move a little quicker while in the terminal, but overall, it was a simple disembarkation. We parked at the port so we were in our vehicle within 30 minutes after we exited the ship. If you're a person who is looking for a ship with all the bells and whistles, this is not the ship for you. If you're looking for a quick, relaxing get-away, then this should be a perfect cruise for you. I would definitely take this cruise again for the price that I paid for this trip. Read Less
Sail Date: June 2015
Although this was our first cruise and I have nothing to compare it to, I am only giving a 3. The pool was disappointingly small, we were dismayed at its backyard size. The "elbow to elbow" people was a big turn off. Rooms were ... Read More
Although this was our first cruise and I have nothing to compare it to, I am only giving a 3. The pool was disappointingly small, we were dismayed at its backyard size. The "elbow to elbow" people was a big turn off. Rooms were sufficient and the bed was comfortable. Wasn't impressed with staff. We rarely saw our steward and the one time we called he sounded as if we had woken him from a nap (it was 4 o'clock in the afternoon). Food was just OK, we had 2 experiences where a HAIR was found in our food. GROSS. That kind of ruined it for us. Wasn't fun having to check all meals for hair before eating. I found myself in disbelief watching the staff replenish the ice cream machine with boxes of powered flavoring and the lemonade machine with "lemon flavored drink". The shows I saw were good and the lounge they were in was really nice. I do not agree with the gratuities policy. Guests should be empowered to dictate what they feel is fair especially if they've found hair in their food, rarely saw their steward or asked for much of anything. Seems unfair to assume that everyone had the same experience therefore requiring everyone to pay the same minimum gratuity per person. Having said all of that I would cruise again but most likely will try a different cruise line. Read Less
1 Helpful Vote
Sail Date: May 2015
This was our first Royal Caribbean Cruise, we always cruise with Carnival. I grew up cruising as my mom worked for a cruise line and then I did as well. I honestly can't even count the number of cruises I have been on. On the ... Read More
This was our first Royal Caribbean Cruise, we always cruise with Carnival. I grew up cruising as my mom worked for a cruise line and then I did as well. I honestly can't even count the number of cruises I have been on. On the Enchantment the food in the MDR and Windjammer was excellent. We had fun because let's face it, we were on a boat and on vacation. However, on the pool deck there was never any "tropical" music, they played movies every day which were quite loud and except for the first day (the only day they had a reggae band and no movie) it was pretty much dead on the pool deck. You can watch movies at home, you go on vacation you want to feel the tropical vibe. We spent our nights on the casino because the few shows they did have were not great. We also like fun games on the pool deck and the entire cruise they only had one, the belly flop contest. Carnival always has that and lots of other funny contests on the pool deck. Like I said we had fun because we were on vacation, but we will stay with Carnival. At one point we were sitting on our balcony and looked over at the Carnival ship all lit up playing reggae and people had a huge conga line and were dancing on the pool deck. We didn't have any music, just movies. Been to Nassau too many times to count but as always had a blast. First time at Coco Cay though and that was relaxing, we floated in the water and snorkeled all day. You'll have fun because you're on a boat but if you like action and tropical vibes and games on the pool deck, you'll be a little disappointed. Read Less
Sail Date: May 2015
Just an average cruise and not any better than our three previous carnival cruises. The extra money you pay to take a Disney cruise is for the included soft drinks and some Disney characters throughout the ship. We spent mothers day (the ... Read More
Just an average cruise and not any better than our three previous carnival cruises. The extra money you pay to take a Disney cruise is for the included soft drinks and some Disney characters throughout the ship. We spent mothers day (the day before our cruise) at magic kingdom and saw most of the princesses and characters there. If you intend on taking this cruise to see princesses then as soon as you embark the ship make a b-line to guess services to get a ticket to see them. They're only available from 11am to 2pm on the 1st day. We missed out on getting tickets and went to guess services around 3:30 the 1st day and the girl at the desk told us they were out. We didn't worry about it since we were at magic kingdom the previous day and after seeing what the princesses looked like in the ship. We thought they looked more like the real thing at the park. We enjoyed the Disney shows at the theater 6pm or 8pm. So make sure you go. The food - what I heard everyone that I know that took a Disney cruise is that it was awesome. So my expectations we high and we were very disappointed with the food and the quality. I had steak that was so chewy I felt I was eating rubber. The family next to us complained about the food to the dining room manager the 1st night and for the remainder of the cruise they tried to accommodate them at dinner and gave them a free wine bottle. So complaint the 1st night you're there :) Read Less
Sail Date: May 2015
My husband and I travel extensively to Mexico, the Caribbean, Europe, Canada and the U.S. I am not a "cruiser", but when friends were unable to join us for our annual anniversary trip to Mexico, we decided at the last minute to ... Read More
My husband and I travel extensively to Mexico, the Caribbean, Europe, Canada and the U.S. I am not a "cruiser", but when friends were unable to join us for our annual anniversary trip to Mexico, we decided at the last minute to take a short cruise to the Bahamas "just to get out of town" for a few days. We drove to Cape Canaveral last Friday, went through the customs building, then unloaded our suitcases in our cabin on the 8th floor. The space was larger than the last cruise we were in in the early 80's, and had a nice window view. Was happy to see a safe and mini-fridge. The bathroom and shower were extremely small, but tolerable. Next we strolled around the ship to "check it out". The pool area was packed with "people sardines". Loud music was blasting from speakers--a "Chucky Cheese" on steroids. No breeze-sun blasting in. Guests were literally inches from each other on deck loungers. The Solarium area was much quieter, but it was very hot. Surrounding this pool/ whirlpool area were very tacky plastic flowers and greenery. So ugly when live plants would have enhanced the ambiance. The spa is in this area, as well as the Park Café, where you can get small salads, sandwiches, and soup. Cocktails can only be obtained from the Oasis Bar at the main pool. Deck 10 is a jogging/walking deck, with Teen and Kid's Centers, a nursery, video arcade, fitness center, Rock climbing wall, "The Jump Zone", and gym. Deck 11 is the Viking Crown Lounge.(disco) After the ship was "out to sea" we went touring on other decks. Decks 1-3 are cabins only, Deck 4 is half staterooms, with "other half" the main gathering spot, a grand staircase, "R Bar", and My Fair Lady Restaurant. Deck 5 is the Orpheum Theater, Casino, Boleros Lounge, Guest Services, and another My Fair Lady Restaurant. Deck 6 has shops, Ben & Jerry's, Starbucks, Schooner Bar, Chops Grille, Book Corner, Spotlight Lounge, and conference room, for private functions.Soon we heard an announcement that we all needed to muster on Deck 5 to find our station in case of an emergency evacuation. This entire procedure took about 45 minutes. My review will start with accolades, and end with major disappointments. The cruise activity director Marc is a REAL GEM !!!! What a "ray of sunshine"!! R.C. is very fortunate to have this vibrant, funny, amiable man making guests smile and laugh. The Friday night show on Deck 5, "70's & 80's Disco Party" was extremely entertaining and fun. The Sunday night show "Screen to Stage" was worthy of Broadway. The "Marriage Game", "Belly Flop Contest", "Chubby Bunny" contest, etc.. were all hysterical, thanks to Marc's personality. If you weren't able to attend any activities in person, you could watch on Channel 14 in your cabin- brilliant idea!! Entertainment on this cruise- A++++ The rest of this A+ rating goes to the staff and entertainers. Every server, room attendant, guest services person was personable, had a smile, and was efficient. Fabulous crew!! Everyday guests receive a "Cruise Compass" brochure with daily activities listed. It has weather forecast and hours for common areas, bars, restaurants.... 5:45 is the first "main dining seating", and 8:30 is the "late seating". CABIN- roomy enough, but location was terrible. The 3 nights onboard we were awake into the "wee hours" of the morning, because our room was directly under the pool deck and sliding doors near Deck 9's elevators. The Viking Lounge is open from 10 PM until "LATE" !!! This means that partiers are stomping, dragging chairs, pounding, right above Deck 8 rooms, as well as staff rolling carts with food, beverages, etc.. until about 3 AM !! Book a cabin on lower decks, Deck 4, or Deck 7, to ensure limited excess noise. Even ear wax couldn't "drown out" the noise. Fortunately the room AC worked well and kept us cool. The bed sheets were soft. My Fair Lady- diners are seated at large table with approximately 8-10 people. It was fun talking to other travelers and "comparing travel" stores. However the FOOD was horrendous!! Breakfast- omelets tasteless, toast the size of a small brick, coffee not smooth- LUNCH- buffet in Windjammer Café- tasteless, bland, boring food. Potato, macaroni, pasta salads/ cole slaw/ "Greek Salad", minus the feta cheese and black olives, hardly any red onions/ white bread/ white pasta/ meat/ desserts that all taste the same/ huge "apple pie"- 90% crust, 10% canned apples. Similar food served on Coco Cay, but at least it was on an island and not in a dining hall! DINNER- 1st night- appetizer- mushroom and artichoke tart-all phyllo dough with one artichoke heart on top. Main dish-seafood pasta- huge bowl of white spaghetti with 2 mussels, 2 shrimp, a few clams, and no sauce. Dessert- peach and berry tart- no peaches, 90% crumb crust, canned blueberries. Second night- Scallops Newberg appetizer- pewter plate filled with flour roux soup, and 4 "scallops" the size of a green pea (no fooling!) Main dish-shrimp ravioli- tasted like Bertolli-dough hard, shrimp inside??? Dessert- chocolate soufflé-small ramekin with choc. cake, filled with caramel sauce. Too sweet. However, SERVICE WAS FABULOUS! COCKTAILS- bartenders could not make me a Mint Julep, and it was Kentucky Derby Day! My Vodka martini was served with tiny green olives. Olives stuffed with blue cheese not available. No draft beer. Limited selection of beers and wine. Each bar should have tiny bowls of pretzels, potato chips, nuts, popcorn, or similar. They do not have an appetizer menu at any of the bars. Bring your own snacks in a napkin from the Park Café if you want a snack with your drinks. CASINO- was planning on spending some time playing the slot machines, but could not because they allow smoking, and the entire Casino Royale smells like a huge cigarette. COCO CAY- thank goodness the Captain decided that the tenders could take passengers to the island, even though the wind was about 22 miles per hour, and it could be dangerous if weather got worse. Guests were lined up in hallways and stairwells for almost an hour waiting on the Captain to make a decision and let us know. They actually pulled anchor and repositioned the ship to try and make the gangplank area less windy. Finally an announcement- yes, they are going to let us disembark ! Can't imagine being stuck on the ship all day, and was thrilled to join the line to the exit. Coco Cay is fabulous-huge, with lots of places to swim, snorkel, sit in the sun, dance, play basketball or volleyball, kayak, or just relax in a hammock. Water park activities for kids. The wind was howling all day, but the sun was shining, and it was a fun day- the best part of the trip. Nassau is small, the streets smelled like sewage, and the sidewalks are about 2 feet across, when you can find a sidewalk. The party crowd migrates to the few waterfront bars, like Senor Frogs, but that doesn't interest us at all. The Atlantis Hotel is a "rip off", and there's nothing else to do. The Graycliff Chocolate factory, and John Watling's Distillery were not worth walking to- very disappointing. Fortunately we booked a private snorkel trip and had a nice swim (though choppy) on Rainbow Reef. Sunday night we ate at Chops, hoping to get real food for a change. It was quiet, intimate, and the food excellent. Our server was efficient, and handled a few tables of "overserved" loud guests with great patience. Everything perfect here. Too bad guests have to pay an extra fee to get a great meal. To sum up our 3 day trip to the Bahamas. Staff and cruise director Marc were outstanding !! Food, except excellent meal at Chops, was awful. Cocktails were "so-so"-limited beer selection. Entertainment incredible. Smoke in casino bad. Room location very noisy from above deck movement. Coco Cay fantastic! Read Less
1 Helpful Vote
Sail Date: April 2015
Did a last minute booking for a Ocean view package with the wife. We've been on a RC cruise in the past out of Houston and it was great, so our expectations may have been a bit high. Our biggest grip was the food. The food in the ... Read More
Did a last minute booking for a Ocean view package with the wife. We've been on a RC cruise in the past out of Houston and it was great, so our expectations may have been a bit high. Our biggest grip was the food. The food in the main Dinning room (My Fair Lady), was pretty much the same food you would get in the Buffet at the Windjammer. We found most of it to be unseasoned, or over or under cooked. In the four days, none of the served food seemed done proper. We also had a set seating time, and our last cruise we had the same table guests each evening, but this cruise did not do that, we were set at a different table, once with two others at an 8-seat table and then twice in cozy 2-person tables. The same waiter our last two nights, who insisted on how we need to rate him a "10" on the follow up survey as it could mean his livelihood... Really? Well, service was ok. The weather did not cooperate much, couldn't do most of the activities and Cocoa Cay was closed due to high waves. But the Cruise entertainment director and his staff did a great job adding entertainment and keeping us laughing. As other have said, the ship is now 18 years old and showing it's age. It really needs a major do-over. The decks were mostly kept clean by the staff (what is wrong with people who just throw their crap wherever they want?). I'd do it again, but would hope for better food. Read Less
1 Helpful Vote
Sail Date: April 2015
We have been on the Enchantment before it was cut and again in April. The work was seamless and you would never know it was cut in half. The ship is showing her age though, we had multiple doors the would not stay closed,and drawers that ... Read More
We have been on the Enchantment before it was cut and again in April. The work was seamless and you would never know it was cut in half. The ship is showing her age though, we had multiple doors the would not stay closed,and drawers that you needed 2 hands to open. Pool deck was dirty from the night before at 7:30 next morning , with beer bottles and glasses left under lounge chairs I don't know if it is a cost cutting measure fleet wide or because it is a short 3 - 4 day cruise , but menus are getting smaller with fewer choices and fewer venues open at odd hours. We love Shrimp Cocktail and order it often,as it was usually found on the everyday dinner menu choices,except not on this cruise even as a special request, it did show up on the third night on the menu. There was a TOP TIER breakfast event for frequent cruisers held on the 5th floor dinning room (General breakfast was on the 4th floor). This Top Tier was Buffet style, which meant almost NO waitstaff. When my wife & I got to the front of the line, 3 of the 5 pans were empty,and I asked for them to be refilled. There was Smoked Salmon and cream cheese on the buffet, but NO Bagel or even toast,and no one came around and asked if we wanted any.If you like Eggs Benedict with Salmon instead of Canadian bacon or broiled strip steak with a poached egg on top with a few tater tots then by all means if you get invited to this breakfast in the future you must attend.I think next time though I would be better served to eat with the masses. The shows have little or NO continuity. The last show "Don't Stop the Rock" had the chorus singing 50's + 60's beach songs, followed by song from "The Bodyguard" ,followed by a song from Romeo & Juliet then back to themes from "Shaft" & Mission Impossible" "wheres the ROCK??? I hope this is not the future for Royal Caribbean?? Read Less
2 Helpful Votes
Sail Date: April 2015
We cruise Princess frequently, but decided to take a cruise on Royal Caribbean because of the availability of a short cruise over Spring Break. Every crew member we encountered was wonderful, from Elmer, our cabin steward, to Mr. Pereira, ... Read More
We cruise Princess frequently, but decided to take a cruise on Royal Caribbean because of the availability of a short cruise over Spring Break. Every crew member we encountered was wonderful, from Elmer, our cabin steward, to Mr. Pereira, the hotel manager. We ate lunch at the Windjammer Cafe most afternoons and found the food very good. We dined in the Chops Grille each evening and had wonderful service, delicious food, and good wine. We were booked in a suite, which gave us the privilege of using the Concierge Lounge, where we were well taken care of by Carlington and Oliver. The evening hors d'oeuvres were very good and the drinks well-shaken. We did find the ship dated and in need of repairs: carpets were worn and dirty; light switches were not functioning; the bed was like sleeping on a board; the curtains covering the balcony doors did not open and close with the cord. I know the suite perks will be changed soon, but for the time being, the perks were disappointing compared to those offered on Princess ships. Would we cruise with RCI again? Yes, because the crew was very impressive. Read Less
Sail Date: March 2015
This was a Spring Break cruise with my teenage daughter and her friend. I am not sure I will sail Royal Caribbean again. There was nothing really wrong, but the overall experience was a disappointment compared to our last cruise with ... Read More
This was a Spring Break cruise with my teenage daughter and her friend. I am not sure I will sail Royal Caribbean again. There was nothing really wrong, but the overall experience was a disappointment compared to our last cruise with Celebrity. The dinner selection in the dining room was not great. I was expecting to have lobster as a choice at least one night, but it was only available for an extra $30 charge. Desserts were blah every night. Cake based desserts were dry and everything else was some kind of mousse. Breakfast and lunch choices were also repetitive and average. The ship was well maintained and the staff was friendly. I asked for the snacks to be removed to make room on the counter but they were never taken away. I finally moved them to a top shelf myself. Embarkation and Disembarkation were simple and fairly quick. The rooms were available earlier than expected and our bags arrived quickly. We had one bag missing when we left the ship, but it was quickly located with the bags that had lost tags. Entertainment in the Orpheum Theater was good. The singer in the Centrum was not good at all. I did not go to any of the lounges. Coco Cay was nice, very clean and the buffet lunch was good. Getting too and from the island was pretty quick. I had planned to let the girls parasail, but they would not let them do it together since they are 16. I would have had to ride with each of them separately, doubling the cost and halving their fun! They elected to skip it. I wish I had taken some 99 cent blow up floats. I thought $18 to rent a mat for a couple of hours was too much. I bought the Royal Replenish drink package for each of the girls. I don't think it turned out to be a good value and probably would not buy it again. Read Less
1 Helpful Vote
Sail Date: March 2015
Gorgeous ship! Outstanding service! Fantastic kids' program, gorgeous private island, and unbelievable shows! Hard to complain, isn't it?? I feel, somehow, dirty, complaining about Disney......but, the food was terrible!!! Worst, ... Read More
Gorgeous ship! Outstanding service! Fantastic kids' program, gorgeous private island, and unbelievable shows! Hard to complain, isn't it?? I feel, somehow, dirty, complaining about Disney......but, the food was terrible!!! Worst, I have ever had of the 4 other cruise lines we've traveled on. I took my daughter and her two sons, and the kids absolutely loved it! Their favorite part was the water slides.....all 3 of them. We felt the food was so bad that we'll probably not do another cruise by Disney. With the $$$$ the charge, and Disney's reputation to uphold, I don't know how their could serve such substandard fare. We also were a little disappointed with the crowd control boarding and disembarking the ship and the small size of all the pools; but we could have overlooked these if the food had been at the very least - decent! I'm so sorry to report this. Read Less
Sail Date: January 2015
Was a little disappointed with this cruise, not as great as expected. We were staying at the Beach Club at WDW, so we took the shuttle bus from there to the port. Very easy. We were with our children and two young grandsons. We had ... Read More
Was a little disappointed with this cruise, not as great as expected. We were staying at the Beach Club at WDW, so we took the shuttle bus from there to the port. Very easy. We were with our children and two young grandsons. We had adjoining family staterooms with balconies. The rooms were very large and and nicely laid out, they slept five, the bathroom was great, two choices of shower heads and kept very clean. As a frequent cruiser, I felt the food was just okay. The portions seemed small to me, and for the price of this cruise, there was no Lobster night. The activities were mostly for girls. With the exception of Pirate Night. The early show was only 20 minutes, the later show and longer one was at 10:30, why so late?. We really did not go to any of the shows, The ship itself is gorgeous with great detail and a lot of nice lounges for adults, the restaurants were really beautiful. The only time I felt overwhelmed by children, was at the pool. Wall to wall children. But the adult only part of the ship was terrific. We did a day excursion to Atlantis which was great for the kids, they stayed at the beach and hubby and I went to the Casino. Did okay. Castaway Cay was terrific. We had a great day there and the BBQ was really good, Disney should build a hotel on that island. Disembarkation was a little annoying, only because if you had early seating for dinner, you had to have breakfast on the last morning at 6:45AM. Have never been on a cruise with such a requirement. Finding our luggage was very organized and Disney took us to the airport. I probably will not take another Disney cruise, it was not worth the money we paid for it. Read Less
Sail Date: December 2014
I upgraded our cabin to enjoy a balcony and only on the ship learned that this meant so small cabin that we had to crawl under bunk-bed or hop over double bed to get to the balcony. I saw a floor-plan of our previous cabin and thought this ... Read More
I upgraded our cabin to enjoy a balcony and only on the ship learned that this meant so small cabin that we had to crawl under bunk-bed or hop over double bed to get to the balcony. I saw a floor-plan of our previous cabin and thought this would be similar but it was not. If you are four, prepare yourselves to sleep very uncomfortably! Luckily we were only three. Also the balcony was so tiny that you can't express any enjoyment of it. I also thought all-inclusive would mean all-inclusive but they have invented a huge amount of "nominal" fees they charge on top of the cruise price. The drinks are really expensive and in the middle of the cruise they announce that they charge "for customer's convenience" 60 dollars per customer... Tips! Meals are good and there is quite a lot of program. Only our 12-year oli son was late on the first meeting of the club of 12-14-year olds and despite several attempts found no friends on board. Most of the time these kids were on themselves and when he tried to talk to others he got no response. Even table-tennis tournament that was on the program was without adult supervision. Read Less
Sail Date: November 2014
This was our first cruise on Royal Caribbean and probably our last. The ship was having mechanical issues and we did not get notified until the day we were going to board the ship. All of our ports got changed and we had to stay in the ... Read More
This was our first cruise on Royal Caribbean and probably our last. The ship was having mechanical issues and we did not get notified until the day we were going to board the ship. All of our ports got changed and we had to stay in the Bahamas for 2 days. We had to stand in line for 21/2 hours to board the ship with very long lines. While talking to others in line, Royal Carribean knew that their was a problem earlier because people were telling us that their excursions were cancelled a week ago. We booked our excursions through private companies so it left me scrambling to cancel reservations and book new excursions from my cell phone while waiting in line. They should have informed us earlier that we would not be going to St Thomas and St Marteen, but I'm sure they did not want to deal with all the phone calls and complaints. I was expecting the food to be better then it was. The buffet was not very good, and the pizza at Sorrento's was usually dried out and like cardboard. The dining room food was a little better. I will say this, Our servers Rouge and Madel were awesome probably the best thing about the cruise! As for me I like Carnival better, they had more of a selection of places to eat that are open more hours. They really need to dry dock this boat and get it fixed. You could really feel the vibration from the broken blade and it is in need of some updating especially new carpet. Overall very disappointed I was expecting much more. Read Less
Sail Date: November 2014
Did this cruise only because we are Trace Atkins fans. Had been a while since on a Carnival ship back when they said cabins were 185 sq.ft. We were unimpressed with the smaller cabin and the balcony was so small one person could not pass ... Read More
Did this cruise only because we are Trace Atkins fans. Had been a while since on a Carnival ship back when they said cabins were 185 sq.ft. We were unimpressed with the smaller cabin and the balcony was so small one person could not pass another person. I thought they had forgotten to put body lotion in the cabin, but our steward advised we had to go to shops and buy our own. There is no hair dryer, you must call purser and borrow a hair dryer. There is no fridge and no couch or love seat in balcony cabin. Perhaps because it was a short cruise, there was no perk for platinum members other than a special boarding line which then merged into the general boarding line Past guests got a coupon for 1 free drink that could only be used for lunch or breakfast in the main dining rooms. Guess this was to be sure not everyone would bother using the coupon. Employees were quick to say hello and good morning, evening, whatever. Can't complain about the service, but the feeling we were sailing on the cheap was evident. The cruise wasn't as cheap as that cruise would have been without the concert. Standard tickets to the concert were $20 seats first come first seated, except the first 4 or 5 rows were reserved for those of us paying $100 for a meet and greet ticket which also got you a photo w/Trace, but if you blinked, too bad cause the time for each of us was in seconds not minutes. We had waited outside the meeting room a good 2 hours before it opened, so we had the pics and were on our way to the auditorium in no time and had front row seats. All in all, was disappointed in the cabin, the lack of toiletries (be sure to take your own lotion and conditioner). We have been sailing Celebrity the p ast few years and will continue to choose Celebrity. We are Elite with Celebrity and the perks are plentiful. Read Less
Sail Date: October 2014
While on vacation in Orlando we decided to take the 4-night cruise to the Bahamas as we always wanted to go there. The cabin we were in was pretty nice and big though it could have been cleaner; there were stains on the carpet. It's ... Read More
While on vacation in Orlando we decided to take the 4-night cruise to the Bahamas as we always wanted to go there. The cabin we were in was pretty nice and big though it could have been cleaner; there were stains on the carpet. It's easy enough to find everything on the ship but the way to get places is horrible. Not all elevators go to all decks which by the way are named quite illogical too. We were on the so-called Upper deck which was deck 6. To get to Lido deck from our cabin was quite a challenge. The first big disappointment was the smoking policy. Although there were rules for smoking many passengers did not care and smoked wherever they wanted. Crew members did not object at all. The result is that you smell cigarette smoke all over the ship. Even more ridiculous is that the nightclub Kaleidoscope is a smoking area which basically means that as a non-smoker you cannot go there. We had hoped for at least one specialty restaurant but there was no such thing. Instead we went to the Fantasy dining room. Big mistake that turned out to be. The waiter we got appointed smelled terrible from his mouth and started by trying to sell us water as if it was wine. We didn't want that and he immediately went on by trying to sell us a three-pack of wine selecion while we already told him we only wanted a glass. He was clearly disappointed. We decided to have a shrimp cocktail and lasagne. Even before the appetizer arrived we were bothered by a photographer wanting to take our picture. NO! The shrimp cocktail had FIVE of them, wow!. While waiting for the main course and drinking from our glass of wine we were bothered (again!) by a guy selling shots. Huh? Seriously? Can't you see we are drinking wine? Do shots not belong in a bar? The lasagne was salty, not just a bit salty, but really salty. We could not finish it. In the meantime a guy dressed as a pirate showed up and yet another photographer. NOT AGAIN! We were offered something else but declined. There wasn't much on the dessert menu we liked and decided to leave. Our waiter was not amused and clearly showed that. From that moment onwards we only ate from the buffet on the Lido deck which was actually a lot better. More quiet too as you do not get interrupted every five minutes. To a certain extent I understand that money needs to be made, but what happened here is close to harrassment.The constant reminders about art actions (who wants to buy art on a ship anyway?), jewelry sales (again, why on earth would you buy jewelry on a cruise?), overpriced cocktails and excursions are ridiculous. What is even worse is the way they are doing it. Warnings against locals selling tours, renting scooters and crime against tourists are being used to get people to buy heavily overpiced tours. We rented a car in Freeport and saw more of the island than on any tour at a much lower price. In Nassau we went on foot and saw the city twice for free. Pure out of curiosity I asked a Carnival girl about the city tour they offered when we left the ship. She claimed we would see the whole island (really, that's what she said) for only $19.99 and showed us where we would go then. It was basically the round we went on by foot for free. When I explained to her that the whole island was a bit more than the three streets she showed she got pissed. A nice surprise were the shows Curves and Far from over. Really good dancers and the singing was great. Don't get me wrong, we had quite a nice time but don't be fooled into buying expensive tours. Use the ship as a means of transportation only. Read Less
Sail Date: May 2014
The problem with Disney Cruise Line is that before you book your trip, you stop and ask yourself, "Is it really worth it?" As you know you are basically paying double than other brands so you go into the cruise with high ... Read More
The problem with Disney Cruise Line is that before you book your trip, you stop and ask yourself, "Is it really worth it?" As you know you are basically paying double than other brands so you go into the cruise with high expectations. Sadly, they were not met. The biggest issue was the food. The food was not really good. I thought the food was actually better at the windjammer than at the MDR. Several nights, I left hungry. I think they want to be creative but the meals fall short. But to be fair I did eat at Remys and Palo. The food is incredible at Remys but I am a bit of a picky eater so I didnt like everything there but my dinner partner loved it. Palo was great and I had a nice time there. It was also annoying that the hours of the places were really limited. The windjammer was only open for a short time and the breakfast in the MDR was only open for 1.5 hours in the morning. It wasnt open at night so you could get a quick snack. The pizza, sandwiches, and hamburgers weren't that they great but that stand was open later. I was also disappointed with the kids menu. They actually served corn dogs in the MDR. How is that even healthy, just give a kid a hamburger. I only ate in the MDR twice but the healthy option was a repeat. It was a turkey bolognese but when I ordered it for my daughter the pasta was hard. The shows were great and my daughter loved meeting the characters but we did have to wait in lines. So if you want to see the princesses it is better to show up 30 minutes before or you will be stuck in a really long time. The private island is really great. I really enjoy the adult only section. The boat is pretty empty during that day so it is a great time to enjoy the pool and the aqua deck with crowds and lines.   Read Less
Sail Date: January 2014
This cruise was a girl’s trip-there were 6 of us in 3 cabins. Two of us flew into Orlando on the day of departure. Here is where the problem began-we landed at 8:45AM and had pre-paid for the Carnival transfer to the port. I have taken ... Read More
This cruise was a girl’s trip-there were 6 of us in 3 cabins. Two of us flew into Orlando on the day of departure. Here is where the problem began-we landed at 8:45AM and had pre-paid for the Carnival transfer to the port. I have taken the Carnival shuttle from Orlando to Port Canaveral twice in 2013 and did not experience any problems. The lady checking us in at the desk said the bus will be arriving at 10AM. The bus finally arrived at 10:45-we had waited 2 hours in the airport by this time and were getting annoyed. My last two experiences with the Carnival shuttle I waited no longer than 20-30 min for a bus. The bus was not full at all-there were maybe 15 people on it. The ride to the port was uneventful, but when we arrived we had a very unpleasant experience. Tammy the bus driver would not let us retrieve our suitcases from the bottom of the bus. She had a really nasty attitude towards us and said the only people who are allowed to get their luggage were the crew members that were on the bus. We wanted to carryon our luggage and she would not open the door to where the luggage was stored on the bus. My friend and I are experienced cruisers and we know we can carry our own luggage on the ship if it fits through the x-ray machine. After a heated exchange, Tammy opened the door to where our luggage was stored and we crawled in under the bus to retrieve our suitcases. I’m not one to complain, but this experience was definitely not normal and we spoke to the lady who was checking us in at the platinum lounge. She said it is a huge liability to let customers crawl around the bottom of the bus and she gave us a contact number for Mears Transportation. Guest services contacted us while on the ship and basically said sorry. I was not impressed at all and I will not use a Carnival shuttle again. We got settled into our room and went to the buffet for lunch. The weather in Port Canaveral was very cold for Florida, but that is the chance you take while cruising in January. I knew this cruise was going to have a huge party atmosphere, and I was right! We were celebrating 2 birthdays in our group, and we saw a lot of bachelor/bachelorette parties around. We went to the muster drill at 3:30-we met in one of the lounges and had the life jacket demonstration, then we had to go up to where the lifeboats were-it was very long and there were a lot of drunks making noise, etc. Our room was nice-we had an aft balcony and out room steward, Eddie was great-we always had fresh ice and he gave us some extra blankets because of the cold weather (there is no heat on the ship apparently). We did Anytime Dining all 3 nights and it was hit or miss. Every night someone’s order was messed up or one person totally forgotten. We had to ask repeatedly for a bar waiter, despite a waiter walking around the dining room selling shots. We did the sea day brunch and it was pretty good. The buffet was typical Carnival fare. I thought the pizza was not as good as what they are serving on the larger Carnival ships. There were always very long lines for the poolside grill and Mongolian Wok. The day in Nassau was the only warm day of the cruise so we took advantage of an almost empty ship and laid out in the Serenity area and also up by Waterworks. The slides were closed and when we asked about this, a worker stated they are waiting for a new part so they can be fixed? The slides were open the last day, but it was way too cold to use them! I did notice a strange sight up by the waterslides and funnel-there was a large container with a generator? Inside…I found this somewhat unsettling. Can they put that somewhere else, like out of sight of paying customers?! We ended up going to Senor Frogs for a few hours and had fun dancing, drinking, and people watching. We went to the Lido deck party that night and also the nightclub and had a great time. The last day was spent trying to find a warm area to enjoy the sun despite the cold temperatures. There was no shortage of people partying near the pool! We had a lot of pictures taken, but they all looked blurry and touched up, which ruined the pictures in my opinion. I was going to buy some alcohol, but the prices were a lot higher than the NCL cruise I went on last month and even compared to when I sailed Carnival last July. We did attend an 80’s show in the main theater that was very good-I was impressed! We saw one of the adult comedy shows and I thought the lady was terrible (don’t remember her name). This cruise was exactly what I anticipated and I had a great time partying with friends and new people I met on the ship. I would never bring my young child on a wild weekend cruise like this-there would be too much explaining to do! While I prefer sailing on larger ships with more amenities, the Sensation was just perfect for a short weekend cruise. We were off the ship by 9AM on disembarkation day and took the Carnival shuttle back-Tammy was not the bus driver this time!   Read Less
Sail Date: November 2013
This was my 11th cruise. I took my grandson for his 5th birthday. I have sailed with Princess, NCL, RCCL, Carnival and the defunct Premier cruise line. I expected much more from this cruise. It was Disney!! The food was average at best. ... Read More
This was my 11th cruise. I took my grandson for his 5th birthday. I have sailed with Princess, NCL, RCCL, Carnival and the defunct Premier cruise line. I expected much more from this cruise. It was Disney!! The food was average at best. The dining room service was upsetting. The first night I asked to change tables. The party sitting with us was obnoxious. I stated my concerns to our waiter and he ignored me. By the last night I didn't even go to the dining room. The children's activities were exceptional except for the character meet n greet. There were times you stood in a long line only to have the character leave before you seen them.The pool areas were very crowded, not enough chairs. The entertainment was everything I expected, amazing shows! I was also impressed with the transportation to and from the airport. In summary: Less than impressive service, less than impressive food, great shows, well run kids program, lack of chairs by the pools, overcrowded, nice cabin. Read Less

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