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Large Outside Stateroom (partial sea views) (DD): Zaandam Cabin Reviews

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Large Outside Stateroom (partial sea views) Cabins

1 Review
Two lower beds convertible to 1 queen-size bed, bathtub, shower. These staterooms have portholes instead of windows. Approximately 140–319 sq. ft.

Large Outside Stateroom (partial sea views) (DD)
Decks: Deck 2

Cabin was large with bathtub and plenty of storage. It was older but very acceptable. There was a very low level of droning from the engines but it was quiet with one exception: there was a loose piece of steel just outside of our window that banged loudly every 5-7 seconds during 2 nights when the wind in Antarctica approached 45-50 mph and the ship rolled from side to side. A neighbor had to even transfer to another cabin on the other side of the ship because of it. Attempts at fixing it the next day were unsuccessful and we had to tolerate it for yet another night. The front desk felt that they had dealt with us satisfactorily since they offered a (quite noisy) interior cabin substitute which we turned down due to engine noise. I guess this was the way that Holland America felt that they had met all of their obligations in satisfying us since we did not hear anything more from the front desk afterwards-not a great PR move from Holland America. I suspect that the problem will not be fixed and the loose piece of steel has possibly been known for quite a while-and just dealt with from cruise to cruise if the next victim happens to experience it in high winds and complains about it. If it wasn't for this incident, the cabin would have worked out fine.
Not much is written anywhere about the internet on the Zaandam so here it is. If you buy 1000 minutes, it costs $250 or 25 cents/minute. For 500 minutes, it is 35c per minute. For 250 minutes, it is 40c per minute. Without a plan, it is a straight 75c per minute. The reception in our cabin was awful; it took a full minute to load one page!! Reception was good, as you would expect, in the internet cafe. But the secret is that the very best place for internet reception that we found was in the back stairwell! Even during the busiest times when other locations did not work, the stairwell came through!! We got consistent wifi with acceptably slow speeds every day except for 2 days between about 9am to 4 pm while we were in Antarctica although the night time reception was surprisingly good.

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