As mentioned in our letter of complaint the first cabin was 206 when we booked with our friends they went to the 6th floor with the same cabin rating as ours and we were placed on the 2nd floor( the agency was Cruise 1st who were most active until we paid our deposit and there after were worse than a criminal hiding from the police)For the 1st 2 nights we were subjected to the most dreadful noise of the "thrusters" pulsing on and off 24/7.to complain in the 1st 48hrs was impossible due to the enormous queue at the customer services.Finally when the queue subsided after waiting 2hrs we were able to speak to an officer who could actually deal with the matter and we were moved to an improved cabin (I might add with a balcony) which we were truly grateful for the rest of that week.On Friday evening we were alerted to the fact that we were to be removed back to the cabin of hell to which we contacted the Officer who first dealt with our move to question the decision, who replied that we were at the end of the cruise and that we were to commence a new cruise on that Saturday, Having only spent 6 days of a booked 23 day cruise we were mystified and after a heated discussion we were convinced that we would have a further change another 6th floor cabin for the remainder of the cruise to Sydney but only after the promise that we would leave the ship in Singapore.
The next 15 days were greatly improved with service the staff were so Good Rate !0, a change in Captain may have had an influence but the Stench of sewerage every day in the corridor was a serious odour to remember, after several reports not just from ourselves but from at least 15 cabins, only for the last two days was it bearable due to masking with sprays but this does not cover the fact that was a serious problem with the drainage that was not being solved by the many visits by the staff to access areas in the corridor.
Cabin staff on last 15 days left a lot to be desired hence no gratuity but we searched out the cabin staff on the 1st week and gave generously. Read entire member review >>
The cabin was small but well set out to maximise space. There were plenty of cupboards and drawers. With four of us and four wheelie bags we had to put the bags under the bed and some things ( shoes) on top of the wardrobe to fit us all in. The room was relatively clean although we noted some stains on the doona which were not changed ( we asked and it was done with no issue). The bathroom tiny but fine, great pressure in the shower! Having the room made up in the morning and then again at night was great. Towel animals were a huge hit with the kids. One stateroom is ok for a few nights (5) but for longer trips you would need a bigger room or two rooms interconnecting for two adults and two kids, otherwise your tripping over eachother and getting desperate for your own space. Read entire member review >>
Our cabin was lovely. Much more room than we expected. Lots of storage space and the port hole was bigger than expected. We also had a two seater couch in our room. Our shower head broke on the first morning, and was promptly replaced as soon as we told our cabin steward. We loved the towel animals that we received every second day. Read entire member review >>
For a stateroom it was ok.. but the mini-fridge was not working ,when i brought it to the attention of the cabin steward he said "it's not a mini-bar it's a cooler " ( i know an un-plugged fridge when i see one ).... also there was never any milk or creamer to make a drink,so we had to get them ourselves. Read entire member review >>
This was our third stay in this category of cabin on a Voyager class ship. We're very happy with the size, location and amenity of this stateroom. It really is only somewhere to sleep and we were quite comfortable as a family of four.
It's well away from high traffic areas and is a very quiet room. Read entire member review >>
Reasobly spacious, clean, lovely attendent who was eager to please.
Nothing too flash, but comfortable.
Bunk bed pulled from ceiling for our 11 year old.
No bathroom issues.
Only problem is it is a fair walk to upper decks, but OK for dining which is level 5 for us. Read entire member review >>
We had 4 people in the Oceanview cabin. Lots of storage space and while small, didn't feel cramped.
A very quiet room, well away from public areas and the lifts/stairs.
Toward the back, but no real engine noise other than the hum of the motors.
Really just a place to sleep, we didn't spend much time in there during the day. Read entire member review >>
Cabin 3722 is in a very handy to MDR, photos and Studio B, in a quiet location an the size of the window is amazing. Block out curtains are very effective, there is also a thin shade for privacy in port that you can see through. Anything amiss was fixed quickly by leaving a note on the bed to communicate to the cabin staff who kept the room immaculate. Tea kettle is a nice touch, and the mini fridge is full of handy items if you need them. Beds were very comfortable with two plush pillows each, luxury sheets and room underneath to store the suitcases. Plenty of storage space including wooden coat hangers, shelving and draws. Bathroom: strong adult size toilet, sufficient and effective towels, long lasting soap bars replaced when thin, shampoo/ conditioner dispenser, detachable shower head, footrest and glass shower screen with non slip floor, hanging line for wet swimmers. Lots of mirrors in all the right places. Couch was okay but not in the room much to use it, too many other great places to be, was handy for unpacking and packing suitcases. The interactive screen is clever to keep track of your bill. The TV works well but didn't watch it much as spent most of the time outside of the room. Was very surprised to find a huge library of movies to suit all tastes and needs for rent on the interactive TV. If you were confined to your room, this would be excellent. Read entire member review >>
We had an ocean view cabin on the 3rd floor toward the front. It was a standard totally fine cabin. It had everything we needed and lots of places to put everything away. The drawback to the 3rd floor on this ship is you can not walk from one end of the ship to the other on the 3rd floor. You always have to go up a floor or two cross over and come back down. Read entire member review >>
First time in a non-balcony room, but the ocean view was great. Small but plenty of storage and never felt cramped. Comfy beds. Enjoyed being down in the "basement" of deck 2 and being so close to the water. Read entire member review >>
My single-occupancy cabin was entirely comfortable in every respect. Initially, the window was blocked by the big bed, so that I had to get up on the bed on my knees in order to look out the window, but the bed was changed after three requests. The heater did not work initially, but a mechanic repaired it. Read entire member review >>
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