Thomson Las Palmas Cruise Reviews

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Cruise Critic Overview

  • Sails mostly 7-night repeat cruises
  • Four of the line's ships have been refurbished since 2012
  • All-inclusive
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91 Thomson Las Palmas Cruise Reviews
Cruiser rating
Excellent
48
Very Good
16
Average
7
Poor
11
Terrible
7
See reviews for
First-Time Cruisers
First-Time Cruisers
23
Family Cruises
Family Cruises
13
Senior Cruises
Senior Cruises
5
Repositioning Cruises
Repositioning Cruises
3
Rating Summary
Dining
Public Rooms
Cabin
Entertainment
Value for Money
Service
jamesliz
Member Since 2015
1 review
Very Very disappointed, we will never travel on this ship again. Where do I start...... paid £3,908 for 2 of us for a 14 day cruise. We were advised that this was a similar ship with the high standards that we experienced on the 14 ... Read more
old yin
Member Since 2015
1 review
Booked 2 week holiday from 19th Dec to 2nd Jan. One week on Thomson Majesty and one week at Arona Gran on Teneriffe. I will say at this stage the Arona Gran week was outstanding as always. New years evening was absolutely ... Read more
Kcrr65
Member Since 2015
1 review
My husband and I got back today 4th Jan 2015 and felt I had to warn people not to go on this cruise ship. I wish I had done more homework prior to booking but had not had a bad experience and probably got a tad complacent. I have been on ... Read more
veronica watkin
Member Since 2015
1 review
Sailed December 2014
We were so disappointed in our cruise with Thomson at Christmas 2014 around the Canary Islands. We have cruised many times with Thomsons, last Christmas was great on the Celebration, but this year was a shambles. We were on the Majesty a ... Read more
Corky3
Member Since 2014
1 review
Embarked on 20th December 2014.Every aspect of the cruise appeared to be cost cutting. Called at 5 ports and Thomson did not supply one shuttle bus service. Majority of the passengers were elderly and each port was a long walk into the ... Read more
Seabirdy
Member Since 2013
3 reviews
Sailed December 2014
We sailed on the Majesty from 13th to 29th December. This is my 6th cruise and second on the Majesty. Embarkation wasn't great as we arrived by mini bus at dock close to MSC ship, not The Majesty at a different berth. Driver offloaded ... Read more
goughie
Member Since 2014
1 review
Sailed December 2014
We were really looking forward to a Christmas Cruise around the Canary Islands. Whilst we have cruised on numerous occasions, this has been with P&O and Celebrity and I really didn't think there could be that much difference between ... Read more
audrey thomson
Member Since 2014
1 review
Sailed April 2014
this ship is small and crowded. you have to queue for everything. if you don't get in broadway lounge or libertes one hour before the shows you have no chance of a seat and people like the same seats every night !! the hemingways bar is ... Read more
tilford
Member Since 2014
1 review
6 forum posts
We were on the departure from Las Palmas on 1st February. I had booked just after Christmas and only then started reading some of the reviews – big mistake! In the event we had a great week with virtually no problems at all. We were ... Read more
mperry
Member Since 2014
1 review
Sailed January 2014
Pre-booking cabins 16 months ahead for a 50th anniversary for 4 cabins should be easy to keep. Not on this one. Not only was cabin type changed so was location, to the most forward cabins on board. These we would NEVER have agreed to. No ... Read more
Shallwe123
Member Since 2012
1 review
100 forum posts
What's happened then Thompsons? Such a big difference in service and quality from our cruise from last New Year. Two dates for embarkation 27 and 28 December We joined the ship in Gran Canaria on 28th December. Arrived late due to air ... Read more
viviento
Member Since 2013
1 review
2 helpful votes
Sailed December 2013
Flew from Cardiff to Tenerife.Coach to port where everything was explained to use about boarding ship as this was our first cruise. Boarded ship and taken to our cabin by a nice Phillipino lady, shown where all the necessary switches etc., ... Read more
jjson
Member Since 2013
1 review
Sailed August 2013
Left cold Cardiff to fly to Palma to pick up the Thomson Dream cruise ship. A slight delay, but this didn't put us off. Quick embarkation at port, on ship by 11.45am .Felt like coming home,same cabin on deck 10 that we have had twice ... Read more
Helpful? Thank jjson
elsbeth28
Member Since 2013
1 review
Sailed August 2013
We found the ship a very friendly, very clean, and there is so much to do on board you should never be bored. there is something for everyone of all ages, you do not need to dress up for dinner, but if you like to like we do, then get ... Read more
Buddingtraveller83
Member Since 2013
1 review
My wife and I had our first cruise and loved it... Why? Yes the destinations were great, the weather, food and drink was great but it is the staff that make this cruise. They work so hard it is unbelievable. Most do 15 hour days, are ... Read more
China doll52
Member Since 2013
3 reviews
42 forum posts
The Dream crew were very efficient when we arrived at 11.15pm and soon had us checked in and on board. We had our safety drill in the disco and by the time we got to our cabin our cases were waiting for us. Our cabin was comfortable and ... Read more
dandhjones
Member Since 2013
1 review
Sailed February 2013
We joined the Thomson Majesty on February 2nd in Gran Canaria. Our cabin was inside on Deck 3 towards the stern. The cabin was bright, clean and totally adequate for its purpose. There was no excessive noise or vibration and the cabin ... Read more
TheDream2012**
Member Since 2012
1 review
1 helpful vote
I was very dubious about going on a cruise because of all the bad press with regards to the ship that sank earlier this year however I am completely converted. I felt totally safe and as someone who also suffers from sea sickness I can ... Read more
BrennanFamily
1 review
This was our first ever cruise, and thought it was fantastic. Mostly down to the staff who went above and beyond expectations for the kids. First night was one not to be forgotten. Kids and adults loved the Broadway show, kids where ... Read more
Shelagh Thompson
1 review
As first time cruisers we went with some friends who had been on Thomson Dream last year and recommended the ship to us, so we joined them this year. We were unsure about the whole cruise experience but thoroughly enjoyed the week, the ... Read more
mollythedolly
1 review
We travelled on the Dream last year in June, it was unfortunately for us two nightmare weeks and a total disaster. We did look at the reviews over the months ahead and saw they were improving so when a family member asked our opinion of ... Read more
p24296
Member Since 2010
1 review
76 forum posts
Thomson Dream- Treasures of the Mediterranean 16-23 July- Cruise and Stay Where to begin.....one of our best holidays ever! From the outset I have to say that we had booked this 12 months in advance, to celebrate a year of special ... Read more
Paul
Member Since 2000
20 reviews
9 forum posts
Sailed July 2011
We recently took our first cruise on the Thompson Dream taking the Mediteranean Medley Itineray. We had read the bad reviews on the ship but where assured by our rep at Thomas Cook that all was now resolved. We flew out to Palma on ... Read more
Helpful? Thank Paul
mr & mrs Siviter
1 review
We went ahead and booked along with my sister and her partner. The flight from Manchester to palma was short with not much waiting around at either end. We met our rep who directed us to the correct coach and the driver loaded our luggage ... Read more
sfraser
Member Since 2011
1 review
Ref:0258/22459- 1st port Rappallo ItalyWe (mum, dad & 14 year old son) returned last week from the Medley cruise on the "Dream". While the crew and staff, locations & weather were fantastic the same unfortunately cannot be said for ... Read more

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