Thomson Family Cruise Reviews

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Thomson Cruises

Cruise Critic Overview

  • Sails mostly 7-night repeat cruises
  • Four of the line's ships have been refurbished since 2012
  • All-inclusive
  • Read full overview >>
386 Thomson Family Cruise Reviews
Cruiser rating
Excellent
181
Very Good
65
Average
61
Poor
46
Terrible
30
See reviews for
Family Cruises
Family Cruises
386
First-Time Cruisers
First-Time Cruisers
323
Senior Cruises
Senior Cruises
201
Romantic Cruises
Romantic Cruises
147
Rating Summary
Dining
Public Rooms
Cabin
Entertainment
Value for Money
Service
Beckymaddison
Member Since 2017
1 review
We travelled to the Caribbean for 2 weeks 2 adults , 1 nine year old in Feb 17. This was our first cruise. Following long journey embarkation well organised. You don't go through Barbados customs, you get on a bus straight to the ship. ... Read more
Cruise Professional
Member Since 2017
1 review
5 helpful votes
Sailed three weeks ago
Fabulous cruise, places we visited were beautiful, beaches wonderful. We did the Paradise Island and Tropical Delight itinerary. Ship great, service fantastic, food spot on, cabins bigger than expected. First time on this ship, ... Read more
Davidr45
Member Since 2017
1 review
8 helpful votes
The ship was tired but maintained character that you will not find on the large newer ships, dining was great with standards matching many others and strive that was better than we had on the Britannia in November. Food and service in ... Read more
StephRobertson
Member Since 2017
1 review
1 helpful vote
Feedback from Thomson Dream – Cruise Ship – 31st January – 14th February 2017 Overall we had a fantastic holiday and I would like to give feedback about the whole experience on the Thomson Dream and highlight both the ... Read more
mcmurdo
Member Since 2017
1 review
8 helpful votes
Sailed January 2017
2nd time on this ship still not seen the captain does speak once a day through tanoy but could not understand word he said. very bad point toilets or lack of them, hundreds people on sun deck and pool deck only 1 toilet on each deck ... Read more
I.W.F.
Member Since 2017
1 review
2 helpful votes
Sailed January 2017
We were a family party of six. My wife and I had been on a cruise together on the Mediterranean for my 60th and were celebrating my 70th. Other than that the two of us had been on a two day cruise to Bruges both times with P&O. Three ... Read more
Dagwoodbumbstead586
Member Since 2015
1 review
7 helpful votes
A Butlin’s Holiday Camp on the High Seas……… As seasoned cruisers with thirty years’ experience of cruising with a variety of companies on several ships this has to be our worst possible experience to ... Read more
Dav.I.D
Member Since 2015
3 reviews
8 helpful votes
We didn’t have the best of starts to our Dream Cruise, a seven hour delay leaving Gatwick which resulted in us losing our first afternoon and evening on board. Transfer from Airport to Ship was the worst I have experienced in five ... Read more
louand47
Member Since 2011
1 review
174 forum posts
14 helpful votes
Sailed January 2017
We decided to take a 14 day winter break to the Canary Islands. We left from Bristol after a slight delay and arrived in Las Palmas about 8:00pm. The Thomson staff at the airport were helpful and getting on to Blue No 2 bus was very ... Read more
Orinb
Member Since 2017
1 review
9 helpful votes
This was a last minute booking for us so we didn't get to do a lot of research. We've cruised many times with larger cruise lines mostly American and family oriented. I am going to go over the first impressions first which weren't great ... Read more
Helpful? Thank Orinb
Choirman PJ
Member Since 2011
4 reviews
43 forum posts
19 helpful votes
I’ve just returned from a cruise on Thomson Discovery taking 12 of our family and occupying 4 deluxe cabins. Overall it was a great cruise and the family greatly enjoyed it. The Good: 1/ The largest non-suite cabins I’ve ... Read more
thegoldentonsil
Member Since 2017
1 review
15 helpful votes
We had a balcony cabin on deck 6. The room was a reasonable size, perfect temperature, our little balcony was worth the extra, and the stewards kept it looking perfect. We assumed that the soundproofing in the rooms was good as we had ... Read more
Preston Pete
Member Since 2017
1 review
4 helpful votes
I chose this cruise as I have cruised with Thomson twice previously in the Med and quite enjoyed it. This time I fancied seeing some of the Caribbean. I must admit I didn't research the ports of call much as this cruise was the only ... Read more
louloo22
Member Since 2013
1 review
87 forum posts
18 helpful votes
The cruise was billed as a luxury cruise, lovely ship and service. The opposite was true. Embarkation was easy and we were on in minutes, after a long flight (Thomson an hour delay too) we needed to rest. First impressions of the ... Read more
Shelly 59
Member Since 2017
1 review
4 helpful votes
Sailed December 2016
This has to have been the worst cruise I have ever been on Thomson Majesty is about to be retired & not a moment too soon it is so outdated, scruffy sulky staff (the cleaner was the only polite one) and I don't think the ... Read more
jodiemark
Member Since 2017
1 review
5 helpful votes
After, previously, enjoyable Thomson Cruises, we were very much looking forward to this; especially our Children. However, in turned out to be a bit of a disaster. We knew the omens were against us, when, on arrival we hadn't been ... Read more
peterjjones.
Member Since 2017
1 review
Sailed December 2016
HI all, This is the first time i have had reason to complain about thomson cruises. We booked this cruise to the caribbean for my lady and I plus a another family of three adults and one 12 year old lady. we were all excited about ... Read more
aged cruisers
Member Since 2017
1 review
7 helpful votes
Sailed December 2016
standards are dropping as they are returning the ship to the owners in Sept 2017.It appears no maintenance is being done. No hot water for 3 days. Toilets blocked. No one is interested in your cabin problems. No matter how many times we ... Read more
Bogside 1
Member Since 2017
1 review
10 helpful votes
We have been on many cruises and cruise lines ,but when we looked at this one ,flights, All inclusive ,plus free drink package included ,and 14 nights cruising .it was one of the best ever. The food was lovely ,in both restaurants ,our ... Read more
Baxter 007
Member Since 2017
1 review
11 helpful votes
The holiday got of to a good start with out outbound flight on the Dreamliner to Barbados. We stopped in a Gatwick hotel overnight as it was an early flight. Unfortunatley our more local airports, Birmingham and Manchester, did not have ... Read more
Dionne1965
Member Since 2016
1 review
12 helpful votes
Sailed December 2016
Myself and 7 others embarked on the TUI Discovery on 4th December for 14 nights. We all had an outside cabin on Deck 2. The cabins were very clean and lots of storage space. The shower curtain was no problem at all. Cabins were cleaned ... Read more
paigehawkins
Member Since 2016
1 review
2 helpful votes
Sailed November 2016
Milvio char and Sidesh we're extremely caring and supportive. Nothing was too much trouble for them and they were always eager to help, be it a drink from the bar or serving us the grand meals that were available in all of the resturants. ... Read more
dawnie1968
Member Since 2016
1 review
10 helpful votes
Sailed November 2016
Unfortunately for Thomson my first cruise experience was on a sister ship to the Discovery but with Royal Caribbean earlier in the year. Had I not experienced their service, I may have been more generous with this review. The service ... Read more
Chez mar
Member Since 2016
1 review
2 helpful votes
We cruised Thompson Celebration in March and because of our exceptional experience we decided to try the TUI Discovery. We were not disappointed! We had two glorious weeks. The ship has been beautifully refurbished. The atrium is ... Read more
dart11
Member Since 2016
1 review
9 helpful votes
I chose this cruise as it was only one available for the time with child a place. Good points are:- 1. Most Staff v friendly, lovely warm welcome aboard, Cabin steward was friendly, Crew at ports very friendly. in fact all of the ... Read more

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