Marella Eastern Caribbean Cruise Reviews

We have cruised many times and have cruised with Thompson/Tui/ Marella many time and most of their ships since the Dream. We have always enjoyed them - until now. This was a 17 night transatlantic crossing from Jamaica, Turks and caicos, Bermuda, Azure, Cadiz etc. the weather wasn’t good, we had to divert, 5 metre high waves in the Atlantic for over 2 days and very little sun - it no fault is ...

Thanks but no thanks March 2024 So let's have an honest review rather than one designed for your family to see. Staff are very friendly supervisers are lazy and officers give you lip service. Food is a disgrace apart from nonna's restaurant everything everywhere else is like warm slop. Bacon cooked in chunks in the oven so the middle is uncooked in the marketplace, flysheet around drinks ...

From booking and all the confusion over flights being changed, seats not booked when paid for, poor after booking service where your passed from pillar to post because we booked by phone, although you are all Tui, shop or messenger don’t want to deal with you. Flight fine, transfer fine, cruise leaves a lot to be desired, ship needs a lot of refurbishment, not nearly enough toilets, always out ...

We booked a late deal which for the length of cruise was a great price. Slightly worried re an inside cabin however it proved better than port hole/window of the past due to clever use of mirrors creating space. Deck 9 aft amazingly quiet. The turn down service was a luxury with towel animals. Our towels were always thick. We didnt bother with a premium drinks package as our usual drinks were well ...

To be honest I did worry about having an inside cabin on a 17 day transatlantic cruise. BUT I was so wrong to even think that I felt like royalty the staff I must mention their names ! Yatish, squid and anchor bar service amazing happy to always help always remembered my name and cabin also Jacinto same bar always so helpful, Angela in the really lovely more personal nonnas restaurant once again ...

We choose this cruise for the destinations, we did two weeks back to back Tropical Shores & Cocktail & Coconuts. The destinations didn’t disappoint and Dominica was the highlight. However the onboard experience was the worst we have ever had. If you don’t mind bad food and like to drink a lot you will probably love it. It felt like Wetherspoons at Sea but that would be doing Wetherspoons ...

We have been fortunate enough to have been on a range of holidays with various tour operators and different cruise lines. Our most recent being Cunard Line. A far cry from Marella, on pen and paper anyway. We wanted to try something new and after watching lots of reviews and videos online, we decided to give them a try and when a good deal popped up, we booked. We chose an itinerary that we ...

The low score is a result of poor customer service. This cruise was for a special birthday and as such we researched available cabins very carefully, not being prepared to book unless a suitable cabin was available. We booked and secured a cabin and were looking forward to our cruise. On arrival the cabin key did not fit our prebooked cabin, it had been changed from mid ship, port side, to ...

Family cruise for half term. Entertainment was very poor. Barely any entertainment during sail away, the entertainment on board was rubbish. The food in Latitude was terrible and the wine utterly undrinkable in every bar. The food was basic throughout the ship. Except the pizzas at Nonna’s were nice. My 6 year old grandson got told to leave a room where they had an air hockey table because ...

Itinerary was fine except for the fiasco of US border checks ,officers came onto the ship to check every esta and fingerprint every holidaymaker. This took all day 100 People called every half hour or so to line up and be seen .Some people waited around until 6in the evening and the ship left port at 8 so they had a couple of hours ashore in a port that was closed and dark. There were fights in ...