Royal Caribbean Miami Cruise Reviews

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Cruise Critic Overview
  • Private Islands: Labadee and CocoCay
  • Onboard fun includes FlowRider surf simulators and rock climbing walls
  • 25 ships that sail to countries on six continents
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2,411 Royal Caribbean Miami Cruise Reviews

Cruiser rating
Excellent
1,425
Very Good
497
Average
232
Poor
114
Terrible
85
See reviews for
Family Cruises
Family Cruises
373
Romantic Cruises
Romantic Cruises
123
First-Time Cruisers
First-Time Cruisers
83
Fitness Cruises
Fitness Cruises
31
Rating Summary
Dining
Public Rooms
Cabin
Entertainment
Value for Money
Service
edv1116
Member Since 2016
1 review
Sailed two weeks ago
When we entered the ship it was very warm. Once we started to sail it did get more comfortable in most areas. The casino is very warm. The machines must be too much for the A/C to overcome. The Dining service and food in main dining ... Read more
The Crusing Life
Member Since 2016
1 review
Great Value - Great Entertainment - Acceptable Service - Acceptable Food - Acceptable Cabin - Acceptable Activities - Poor / Inconsistent Ship Board Systems (AC, Plumbing, Electrical) - Poor Maintenance & Cleaning in Common Areas ... Read more
crutravel
Member Since 2016
1 review
Great cruise! The friendly and playful staff and family like experience was what made this cruise a wonderful experience. The smaller ship was nicely updated and easy to get around. It never felt crowded. The dining room food and ... Read more
lvandee
Member Since 2016
1 review
The Empress of the Seas is a great, smaller cruise ship. If you are researching reviews (as I did), I guess you can take other people's negative reviews with a grain of salt. I am glad I looked past the bad reviews to give the Empress a ... Read more
lwstrive
Member Since 2016
1 review
Housekeeping - 3 stars. Good but not great. Always stray hairs in towels or bedding. Main Dining (starlight) for Dinner and breakfast - awful experience. staff only did one job and would not complete any requests that went outside their ... Read more

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HMRyan
Member Since 2016
1 review
6 helpful votes
I chose this cruise for cost and destination. The dining staff was very professional and enjoyable. My cabin steward was excellent in the service he provided. Unfortunately I did not get a chance to get into the pool. It is small and ... Read more
ekhogan
Member Since 2016
1 review
2 helpful votes
We had a great cruise on the Empress of the Seas. The ship is a smaller vessel (the smallest in the Royal Caribbean fleet), but it was exactly what we were looking for. As it is a smaller ship and an older ship, it does not have ... Read more
Texas Tourist
Member Since 2016
1 review
My husband surprised me with a cruise for our 25th wedding anniversary, but the flowers and the champagne he ordered never arrived -- neither did the bucket of ice that I requested the first day and every day after! We chose the Empress of ... Read more
mrp4352
Member Since 2004
1 review
3 forum posts
2 helpful votes
I had booked this cruise as a last minute get-away for myself. While the staff was lovely, I had a hard time believing this ship was just 2-3 months out of a major rehab. My (teeny tiny) inside stateroom desperately needed new paint on ... Read more
Dwight D
Member Since 2016
1 review
Chose this cruise for value and date (anniversary). I was very worried about taking the smallest in Royal Caribean fleet and after reading all the negative comments. This cruise was fantastic. The food and the very pleasant crew made our ... Read more

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dsky227@comcast.net
Member Since 2016
1 review
2 helpful votes
Sailed two weeks ago
The timing was right for us.... right between summer jobs and school. We traveled our first cruise with our two children/young adults (2 boys ages 20 and 17). We shared a cabin that included 4 twin beds. Two beds folded down from the ... Read more
Dortbob
Member Since 2016
1 review
We were in a suite and though it is an older ship, we found the Empress to be quite charming. The crew and staff were the most friendly and helpful we have encountered. We went with the expectation that the ship is older and smaller and ... Read more
truongdinhqui@yahoo.com
Member Since 2016
1 review
1 helpful vote
Sailed two weeks ago
- Very smooth embarkation and disembarkation. - Excellent service staffs at every station, especially housekeeping and waiters. 10/10 ! - Good selection at buffet for breakfast, lunch, afternoon and late night. - Very good bakery ... Read more
dobiegal
Member Since 2016
1 review
1 helpful vote
Avoid this ship. This ship is waiting for approval to cruise to Cuba. It is not comfortable for more than a 1-night stay on board. The renovations, which crew members tell us are around $4 to $5 million, appear to be cosmetic only. Pool is ... Read more
retiredtman
Member Since 2004
1 review
39 forum posts
4 helpful votes
Sailed two weeks ago
We have been on 100 cruises on 9 cruise lines. Most have been excellent - especially Regent Seven Seas, Seabourn, Crystal, Azamara, and Celebrity. Empress of the Seas is a great older ship - small and well designed. ... Read more

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45 & Counting
Member Since 2014
3 reviews
2 helpful votes
Just returned from a 5 night cruise to Grand Cayman & Key West on The Empress of the Seas. My husband and I have been on over 50 cruises on all different lines, so we are experienced cruises.( Diamond status on RCCL) The Empress caught ... Read more
Smith351
Member Since 2016
1 review
1 helpful vote
The Empress of the Seas is a smaller ship, but my wife, 2 adult daughters, and myself had a fantastic experience on this 5 night cruise. The entertainment was great, the food was 5 star. The dining room had 2 sittings 6PM & 8:30PM, and ... Read more
NTyler21
Member Since 2016
1 review
3 helpful votes
Sailed three weeks ago
Avoid this ship at all cost, its a very small and old ship, only 2 places to get food both once stops seating at 9 and the other closes at 9:30. So if you get hungry room service is your only option and after midnight they charge a fee, ... Read more
elet3
Member Since 2016
1 review
2 helpful votes
Timing of the cruise is convenient for us all. Embarkation and Disembarkation was smooth. But sometimes the lines were long. The ship was small compared to others but the service was exceptional. We very much appreciate the ... Read more
Helpful? Thank elet3
Gajano
Member Since 2016
1 review
4 helpful votes
Small ship with a Big Heart. Sometimes small ships give you a better experience, enjoying all the entertainment and activities, without getting lost. The Empress of the Seas is a perfect example. Lots of fun and tons of activities. ... Read more

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mscibilia
Member Since 2016
1 review
5 helpful votes
Sailed three weeks ago
My daughter, 23, and I had the best cruise on The Empress of Seas! I read a bunch of the reviews before we left and I have to tell you the are just not true!! The ship was awesome, our stateroom perfect and all our encounters with crew ... Read more
trod17
Member Since 2016
1 review
2 helpful votes
Sailed three weeks ago
We spent an extra day before cruising in Miami, it was fun but expect to pay about $100 for a meal, wow it's expensive! We sailed out pretty much on time. We covered the ship and where everything was pretty quickly, having it be the ... Read more
davidimuir
Member Since 2016
1 review
1 helpful vote
Sailed three weeks ago
Empress of the Seas Service staff was way above my expectations. Our dining staff and his assistant were amazing and went way beyond what I expected. Our stateroom staff was also exceptional. They were very attentive and helped out with ... Read more
baileymouse
Member Since 2014
2 reviews
245 forum posts
2 helpful votes
I chose this cruise as an introductory cruise for my daughter. She and my husband had never cruised before. Embarkation went smoothly. I've cruised out of Port Everglades and it was a bit of a pain. We sailed through here pretty ... Read more
Traveling Forever
Member Since 2016
1 review
2 helpful votes
Sailed three weeks ago
The Empress of the Seas was clean and in good condition. The style of the vessel was elegant and you could tell that it had been updated recently. The decorations were tasteful and very appropriate for a cruise ship. However, the highlight ... Read more

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