Royal Caribbean Miami Cruise Reviews

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Cruise Critic Overview
  • Private Islands: Labadee and CocoCay
  • Onboard fun includes FlowRider surf simulators and rock climbing walls
  • 25 ships that sail to countries on six continents
  • Read full overview >>

2,513 Royal Caribbean Miami Cruise Reviews

Cruiser rating
Excellent
1,467
Very Good
523
Average
245
Poor
123
Terrible
91
See reviews for
Family Cruises
Family Cruises
405
Romantic Cruises
Romantic Cruises
144
First-Time Cruisers
First-Time Cruisers
83
Senior Cruises
Senior Cruises
44
Rating Summary
Dining
Public Rooms
Cabin
Entertainment
Value for Money
Service
Medic9701
Member Since 2016
1 review
9 forum posts
2 helpful votes
We were looking for a cruise to celebrate a birthday and introduce our kids to cruising. I found Enchantment's 4-night itinerary to be a great value and the interior rooms were surprisingly spacious, but the cruise offered nothing ... Read more
Neillden
Member Since 2016
1 review
The cost was a relative bargain. Our inside cabin was almost ludicrously small; smaller indeed than any cabin I've occupied on over 15 cruises. The bed was miserable and hard; we both ended up with aching backs and necks. I intentionally ... Read more
DOC 3661
Member Since 2016
1 review
Had booked this cruise for a nice short getaway. After booking, we read some of the reviews about the Empress here. Not sure they were on the same ship. I did hear on board that the first cruises has some serious problems. I can tell you ... Read more
tshand24
Member Since 2016
1 review
This was a test. As Norwegian platinum members we heard of better cuisine offered on RC. RC failed on most aspects. The second we boarded the six greeters were busy talking and ignored our arrivial. I had to interupt one just to find out ... Read more
Stoney Randall
Member Since 2016
1 review
This cruise was booked last minute because of price. Value for cost was good. I was surprised to find ship had no refrigerator in room for my medicine. I called and one was brought to our room. Dining room staff did an excellent job ... Read more

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RoLoHa
Member Since 2012
3 reviews
228 forum posts
Sailed two weeks ago
We chose the cruise because it was priced lower than average and we enjoy smaller ships. We booked a junior suite as it was the only balcony cabin offered. We live in Florida and drove to Miami. My husband is disabled. We parked ... Read more
Rasher74
Member Since 2016
1 review
1 helpful vote
Sailed two weeks ago
Embarkment went smoothly with little wait. We went straight to the Windjammer Lounge for lunch and the sound of Calypso music. The weather was perfect with little rain or clouds. Our first port was Key West followed by Cozumel. The staff ... Read more
lorenzod
Member Since 2008
22 reviews
2,762 forum posts
2 helpful votes
What a wonderful surprise. This was our first cruise on the Empress of the Seas and were pleasantly surprised how wonderful this 5 day cruise was. I had in my mind this is an old ship, but once aboard we saw that the ship had been ... Read more
RoyalMark
Member Since 2016
1 review
1 helpful vote
My wife and I did over 20 plus cruises on all the main lines. Here are the Pro's and Con's of this ship. Pro's - Staff, Main Dining Room Food and Shows. On a 1 to 10....all 10's. Hot Tubs had protection from the sun. No corkage fee ... Read more
bunnyspek@yahoo.com
Member Since 2016
1 review
1 helpful vote
Empress of the Seas is a small ship, but it has a great vibe which could be because it seems more intimate and has lots of nice quiet seating areas throughout the ship and the staff is super friendly and accommodating. What blew us away ... Read more

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kennysnelling@aol.com
Member Since 2016
1 review
3 helpful votes
This was about our 10th cruise but as we were sailing on our smallest ship ever, the Royal Caribbean Empress of the Seas, so we were a little timid going in. But from the minute we got on the ship until the minute we got off, we were ... Read more
jsschenone
Member Since 2016
1 review
3 helpful votes
Our overall experience was poor! I had cruise before in Royal and other cruise lines. I must say, this was the poorest I have experienced in food quality and some of the customer service experience as well. More activities are need it ... Read more
kdamveld
Member Since 2016
1 review
2 helpful votes
Choose the cruise because it seemed like a good deal for the money. Great Experience with the Service, Dining was good, Room was adequate requested a view in reservation & outside the window was a safety raft boat. Requested an ... Read more
jvr132
Member Since 2016
1 review
4 helpful votes
From the minute we arrived on the ship we were greeted with welcoming smiles. From the start "Mr Loretto" greeted us and made us aware that if we needed anything to just ask. The ship was spotless and well taken care of from the ... Read more
bmwgranny
Member Since 2016
1 review
2 helpful votes
The timing was right to celebrate our daughters 25th birthday on 9-11 and we wanted to take our first Royal Caribbean cruise. She and her friend took the Snorkeling, kyacking, excursion and could not stop talking about it. We rented a golf ... Read more

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twallo
Member Since 2010
1 review
66 forum posts
3 helpful votes
Sailed three weeks ago
We love to cruise and particular love smaller ships which tend to offer more personal service and allow for more interaction with other passengers. We were very pleased with the Empress as a whole. The ship is very well maintained for ... Read more
Buzzy55
Member Since 2016
1 review
3 helpful votes
Sailed three weeks ago
I have been on several cruises with different cruise lines and this was the best.. The food, entertainment, friendliness of the staff.. Everyone just made me feel pampered and special every day. The entertainment was like Broadway.. I ... Read more
Jonwa
Member Since 2016
1 review
2 helpful votes
First time cruising on the "Empress of the Sea". Except for the very small cabins, we had a wonderful cruise. The staff was exceptionally polite, friendly and helpful, one of our friend cruising with us, had a walker, and the ... Read more
Helpful? Thank Jonwa
mclark912
Member Since 2013
2 reviews
2 helpful votes
Exceptional staff all the way around. Smallest ship in the Royal Caribbean fleet, but as they say onboard, the biggest heart, and I agree! Docked next to Oasis of The Seas in Cozumel, the largest and smallest ships in the fleet next to ... Read more
mtgman1
Member Since 2002
2 reviews
90 forum posts
4 helpful votes
Sailed three weeks ago
I choose the ship for the ports. I usually choose for the ship. I should have stuck to the newer ships. Older ship and is shows it. My shower didn't drain first day, no hot water, no tissues in the bathroom. Tried flushing toilet near the ... Read more

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Yuly
Member Since 2016
1 review
1 helpful vote
We had an excellent experience, perfect room service, the food very well maintained daily spot the attention of very impeccable waiters restaurants. The diversity of programs for very entertaining and elegant distraction.We would repeat ... Read more
Helpful? Thank Yuly
haroldriv
Member Since 2016
1 review
1 helpful vote
I was looking for a great deal in a cruise for me and my family. Empress of The Seas is a Great option. The value for the money was great. The best thing was the food and the all the staff. They are very nice and exceed your ... Read more
angelrod
Member Since 2016
1 review
2 helpful votes
To put it in a few words, this is a small ship with a very big heart all thanks to its amazing crew. My family and I have taken 10 cruises, including this one, and for the very first time in a long time we felt so welcomed by the entire ... Read more
andreabland93
Member Since 2016
1 review
4 forum posts
4 helpful votes
Sailed four weeks ago
This was our very first trip, and we had no complaints at all. Embarkation and Debarkation went very smooth. We arrived at the port around 1115am, and were able to get through in about 15-20 minutes. Not sure if that's normal, but that ... Read more
starlink1717@yahoo.com
Member Since 2015
3 reviews
2 helpful votes
The Empress of the Seas wants to please everyone. She is clean, beautiful and relaxed. She provides you with the best customer service you can find now a days, at the bar, at your cabin, at the dining room, at the buffet, she is all ... Read more

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