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Royal Caribbean Miami Cruise Reviews

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  • Private Islands: Labadee and CocoCay
  • Onboard fun includes FlowRider surf simulators and rock climbing walls
  • 25 ships that sail to countries on six continents
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2,238 Royal Caribbean Miami Cruise Reviews

Cruiser rating
Excellent
1,376
Very Good
462
Average
198
Poor
100
Terrible
65
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Family Cruises
Family Cruises
314
Romantic Cruises
Romantic Cruises
100
First-Time Cruisers
First-Time Cruisers
83
Fitness Cruises
Fitness Cruises
29
Rating Summary
Dining
Public Rooms
Cabin
Entertainment
Value for Money
Service
Lienmachine
Member Since 2016
1 review
0 forum posts
3 helpful votes
I made the mistake of reading reviews a couple of nights prior to our cruise and started to have second thoughts. Just like anything else in life, your experiences cannot be compared to anyone else's and it's all about what you make of it. ... Read more
vinmo1
Member Since 2016
1 review
0 forum posts
1 helpful vote
Sailed two weeks ago
After reading the negative reviews from the first 3 cruises i was very wary about going on this cruise, i did not want to forfeit my money already paid. so when it was finally time i was'nt expecting much but hoping they had fixed the ... Read more
charminas@yahoo.com
Member Since 2016
1 review
0 forum posts
2 helpful votes
I was the group leader for 25 family members cruising with Royal Caribbean on the Enchantment of the Seas June 2016. Overall we had a wonderful time because the customer service was great. Half of our group had not cruised before. I ... Read more
PortParadise
Member Since 2016
1 review
8 forum posts
2 helpful votes
Sailed three weeks ago
I figured all of the original bad reviews from the ship were the typical inaugural sailing pains, and that our cruise (the 3rd or 4th) would be fine. Thankfully, I was right. No problems with a/c, plumbing, food, etc. Embarkation was ... Read more
joanniet
Member Since 2009
1 review
55 forum posts
0 helpful votes
Sailed three weeks ago
Embankment and Disembarkation went well. What a wonderful cruise. Beautiful ship fabulous staff. Servers are amazing and room stewards are wonderful. Ship is so beautiful and tastefully completed. Food was very good loved the Windjammer, ... Read more

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3cheermom
Member Since 2015
1 review
5 forum posts
32 helpful votes
Sailed three weeks ago
After all the issues with the May 28th trip, I was expecting the worst. But my family really enjoyed our time on this trip. This was our 2nd cruise. The first was on Enchantment. Empress is a small ship but it was not a problem for us. ... Read more
Mobes119
Member Since 2016
1 review
0 forum posts
44 helpful votes
I'm writing a fairly extensive review here in light of the vast number of overwhelming negative reviews for the Empress of the Seas. Like many of you, in advance of our cruise, we were really regretting her decision to sail on this ship. ... Read more
bkstover
Member Since 2016
1 review
16 forum posts
21 helpful votes
I chose for the price and the number of days. This was my first cruise so I didn't know if I'd love it or not. There were many concerns over this ship since all of the April sailings and all but 1 of the May sailings had been canceled due ... Read more
Lazyriver1952
Member Since 2016
1 review
0 forum posts
15 helpful votes
If you are booked on the Empress, do not panic! This cruise exceeded our expectations! Of course, after reading the reviews of the first cruisers after drydock, we had the lowest of expectations! The Empress is a small ship that was ... Read more
DaniDee123
Member Since 2016
1 review
0 forum posts
12 helpful votes
Prior to boarding, I was concerned with the recent online reviews posted. However, we couldn't have had a more different experience (thank goodness!). My family of four absolutely loved this cruise. We were on the 4th sailing of the ... Read more

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bpeace49@gmail.com
Member Since 2012
2 reviews
0 forum posts
40 helpful votes
Sailed three weeks ago
Since there were so many terrible reviews for the Empress’ earlier cruises I thought I’d let others know that all is well on the Empress of the Seas. First remember it is a small ship. If you are used to large or mega ships ... Read more
rossm001
Member Since 2016
1 review
0 forum posts
16 helpful votes
First of all, does anyone have the email addresses, and/or snail mail of real people in charge I can write to? I will eventually post my letter here, since I took very careful notes of this terrible experience. Have any of you stayed at a ... Read more
yoders7726@gmail.com
Member Since 2016
1 review
0 forum posts
20 helpful votes
My husband surprised me with this cruise as it was over our 20th anniversary. We liked the idea of a smaller ship as it was just the two of us (sailed on the Oasis with our 3 kids in April) and we liked the more intimate setting. On ... Read more
TheTruthCanHurt
Member Since 2005
6 reviews
636 forum posts
23 helpful votes
Sailed four weeks ago
First let me say that while I prefer the much larger Royal Caribbean ships, This was my 4th time on this one so I think I can fairly put this review together. 1. Best part of this ship ( as I have always said ) I find the crew to be ... Read more
rblawn
Member Since 2016
1 review
0 forum posts
1 helpful vote
I am writing this to express my sincere disappointment in my recent cruise on Royal Caribbean Empress of the Sea. My wife and I sailed from June 2nd to June 6th for our one-year anniversary. This was my first time on a cruise ship and ... Read more

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Jaybee16
Member Since 2016
1 review
0 forum posts
7 helpful votes
Sailed four weeks ago
This was an unexpectedly poor quality experience! This was my 5th cruise (my husband's 4th) and all previous ones have been with Royal Caribbean. It seems that the cruise line is consistently going downhill. The first 3 I took were ... Read more
2chron15_2
Member Since 2005
1 review
0 forum posts
29 helpful votes
4 night Bahamas and Key West with a party of 10 very fun people so we made the best of it and still had lots of fun but this is definitely a boat to avoid. This is a long review so you can read what matters to you. I am NOT a picky ... Read more
DCruise72
Member Since 2014
1 review
0 forum posts
18 helpful votes
Sailed four weeks ago
I have cruised over 30 times and a Diamond Plus member on royal Caribbean. I had to apologize for RCI throughout the entire cruise to other members / guests for them. This is what "New Coke" for Royal Caribbean. What in the ... Read more
starfishwest
Member Since 2012
2 reviews
0 forum posts
11 helpful votes
Sailed four weeks ago
We booked this as a short getaway cruise. We have cruised before with Royal Caribbean, Carnival, Norwegian and Princess Cruise Lines. This was, unfortunately, our worst cruise experience. (Yes, worse than Carnival.) Some of it may be ... Read more
coachmstr7@aol.com
Member Since 2016
1 review
0 forum posts
42 helpful votes
Sailed four weeks ago
17 RCCL Cruise in the past, most all good, and compared to what the first week folks have had, mine "Empress" was a good experience. Of course reading some folks posts, some people just need to stay home, as nothing ever ... Read more

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edship
Member Since 2016
1 review
0 forum posts
16 helpful votes
We were on the second sailing of the Empress since it's return to service with Royal Caribbean. While our experience does not seem to be as bad as that of the unfortunate passengers on the first sailing the preceding week, I would still ... Read more
mjsavage
Member Since 2016
1 review
0 forum posts
7 helpful votes
This was our first cruise and were told Royal Caribbean was the best to choose. We went on a 4 night cruise to Nassau, Coco Cay, and Key West leaving from Miami. We chose this cruise because of the price and short to try cruising. The boat ... Read more
Cruisin since the 70s
Member Since 2015
2 reviews
39 forum posts
24 helpful votes
This was NOT a good cruise at all nor was the ship laid out in any way that is user-friendly. Let me start off by saying I am a Diamond member and have been sailing with RCCL for many years. I have been on small and large ships but ... Read more
isaaceric
Member Since 2016
1 review
0 forum posts
2 helpful votes
Toilet overflowed. Toilet wouldn't flush Air conditioner didn't work and was very noisy and would wake us up. No ice cream the entire cruise so most deserts were unavailable Ice cream machine was broke most of the cruise ... Read more
CATHAIRSAREFREE
Member Since 2016
1 review
0 forum posts
7 helpful votes
This was my first cruise. A gift for my 60th birthday. i was dissappointed. Guests as well as experienced staff were frustrated with under trained newer staff. Cruise food is supposed to be terrific,,,, craved meats were overcooked and ... Read more

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