The worst cruise ship I have been on. The ship and the room smelled horrible. I found a used condom underneath the couch of the cabin, underneath the bed, I found dirty towels and a lot of litter. The glass to go to the balcony was dirty, the carpet was full of litter, and I found a lot of dust, litter, and hairs underneath the vanity and inside of the drawers. The shower curtain was dirty, the ...
This was my first and last cruise.
I am at loss for words… As a first time cruiser I had a lot of things to learn. Just suck that it came at such an expensive price!
The only reason they got a 2 is because the service was good and our room was made everyday just like we like it.
The food was HORRIBLE - I work in the school system and our lunch lady made gastronomic food compare to this! ...
This was my first experience cruising (45-year-old female) and I would recommend! I had a single person cabin with a balcony on the sixth floor. My room was very nice and I love they had an affordable balcony option for a solo traveler. I really enjoyed dinner each night in the main room. This is included in the cost of the cruise
I recommend the early 5 pm reservation for no waiting. I ...
Let me start by saying that I am a pretty laid back guy. Out of the dozens of cruises we’ve been on, I’ve been to guest services over an issue maybe twice.
We were traveling with a group of 8. My in laws and their dad were in one room. Several weeks before the cruise we called to verify it was one twin bed and one king bed in the room for them, as he is 80 and cannot get on a bunk bed. They ...
We arrived in Orlando late Thursday night, picked up a rented car and drove to Hyatt Place in Titusville. (The car they gave us had 82K miles on it shook the entire ride—they got an earful). Dropped the car off at rental agency and they gave us a ride to the ship exactly at our check-in time. Easily dropped our luggage and headed into the terminal. Quick document check, relatively quick ...
On boarding the ship my wife and I were shocked to find our cabin would only be serviced once a day. This was not a cheap cruise particularly when paying in Aussie $. Royal Caribbean left this to the cabin steward to try and explain. Very poor effort on behalf of the management team to leave this to the cabin attendant. Surely a cabin cleaned twice a day provides a much more healthier environment ...
This Cruise was over priced and it absolutely under delivered, consequently we will never be sailing with Royal Caribbean again.
As we have cruised with them on a number of occasions previously, we feel that the criticisms listed below are completely justified.
The entertainment was extremely poor, (and that is being generous) nowhere near the standard of previous cruises we’ve ...
The experience was memorable because of the world class customer service. The dining room staff were very diligent. The room service staff were excellent.
The common areas were well taken care of. All staff members were very responsive and went over the call of duty to help make client comfortable.
The pre cruise experience was great. I was kept informed of potential client board ...
This cruise was out of Galveston so we could drive to the port. Our daughter alerted our family to the "kids sail free" special so there were 8 adults, and 7 children: 11, 8, 6,5, 2 1/2, 16 months and 11 months. They discovered that "any time dining" meant that you could not go to the dining room until 6:45 p.m. or later and a reservation was required. The buffet did not have a kid friendly ...
This trip aboard Liberty of the Seas was my fifth time cruising with Royal. I have always enjoyed cruises, but there were several improvement opportunities this time. First was the main dining room for our traditional 7:45 seating. We were at our table for over an hour the first night before we received our appetizers. Our dinner took over 2 hours to get all our courses. We thought it was because ...