This was our first time on a cuise after just getting married and will definitely be our last with this cruise line. We were treated so badly by the staff as if we didn't pay to enjoy the same amenities as everyone else. They operated at a very basic level in addressing the many issues we had onboard. We dealt with a great deal of harassment from people asking personal questions about my culture ...
This cruise was my first and Mighty be my last. I experienced alot of racism and lack of respect from the Windjammer dinner staff. When trying to take my food out , they would like to stop me and my family , but let others walk out with 2 or 3 plates in their hands. At one point they even had a devider in the middle, it looked like segregation. The food was a 2 out of 10 and they topped it off ...
There were only three people on the entire ship that made me not want to jump overboard and swim back home!
1. Ron: the bartender in the Schooner bar
2. Raniel: the piano player in the Schooner bar.
3. I know I said three people but now that I think about it, I’m the third person… I’m not a really good swimmer
The showerhead was broken and shot water out at me like a fire hydrant. ...
I chose this cruise line thinking it was a great deal for 11 days. In actuality the deal wasn’t worth the horrible experience. The crew, food, customer service, and cleanliness was unacceptable. I wouldn’t refer anyone to this ship. I thought this ship was family oriented and that was not the case. The crew was extremely rude to my children. The rooms was dirty and when they did get cleaned they ...
I have never been on a cruise before and me and my family decided that it would be a good time to final go on one. We were on the Grander of the seas. You would think after you pay that amount of money that you would be treated with respect at least by the staff. They were extremely racist. I would sit in the windjammer/food area and the servers would ask my family to leave so they can clean, but ...
Having never been on a trip outside the country - let alone a cruise ship - this was a very distasteful experience to have gone through. The experience was not what I was expecting at all. When you first arrive, the spirits and hospitality are high beyond the roof. What felt like by the third day, the atmosphere and attitudes of plenty of the staff members have shifted. There was always a rush to ...
Never again!!! Save your money and stay home. Ship Smelled like sewer most of the trip! I was on the 7th floor and had brown water coming out the faucet in my bathroom! Cabin smelled horrible and the bathroom was never properly cleaned. Called maintenance on the issue and they laughed at me without resolving the issue! Food was horrible and staff was rude. Windjammer lacked flavor and variety ...
I chose this cruise to enjoy being on the islands with my family ! We made the best of it but unfortunately how we were treated on the cruise was not pleasant … my family was looked at funny being asked so many questions and even had an older woman saying to not go back on the ship as we we were in line and very disgruntled for no apparent reason . We were nice to everyone but i don’t get why we ...
Staff Hospitality: The staff's disinterest and lack of engagement were palpable throughout the trip, resulting in a disconnected and uninviting atmosphere.
Cleanliness of Facilities: Hygiene was a significant concern as the cleanliness across the ship's facilities left much to be desired. It was evident that maintenance wasn't a priority, impacting the overall comfort and enjoyment of the ...
I chose this cruise because a friend recommended it. The great Gatsby wasn't the worst given the fact the wind jammer food was so salty to the point of inflaming my blood pressure. The juices were severely watered down. We mostly did fruits which could have been better, I find that at times the melons were soggy, and the pineapples we were green. Would had loved mangoes because how does one says ...