We booked symphony of The seas a few months ago. Mainly because it was the biggest ship and one of the newest ships in the world. This is our 12th cruise, the last seven have been on Norwegian.
Saturday November 9th - Day one Miami - We flew into fort Lauderdale the morning of the cruise. We took an Uber down to the ship for three people, it cost $38. We got into the cruise waiting area ...
We have sailed on the Anthem previously (two years ago) and are Diamond cruisers with Royal. We have sailed on several other lines, but Royal is our favorite. We have never been disappointed on Royal.
Embarkation was fast and efficient. We looked into the Key Program, but being Diamond level we already get those advantages. We had lunch on Embarkation Day in Jamies Italian Restaurant. The ...
Picked symphony because we wanted to be on a big ship with more to do with kids. The ship is amazing, spotless. Never felt crowded except first day boarding the ship. Would avoid wind jammer and eat elsewhere first day. Shows were all amazing, didn’t go to specialty restaurants because food I’m main dining room was excellent. I read negative reviews prior to going on this trip which worried me. ...
Poor entertainment. Cruise director not great and daily activities were poor. Ship had new carpet but that is it. Breakfast in main dining room was SLOW and COLD when served. Lunch and dinner good in dining room.
Room was an outside (3546) the drawers were falling apart had to be fixed twice in 2 weeks. If you choose beds together you can hardly get around the beds without hitting yourself. No ...
We went on the Symphony of the Seas with my husband and two friends and we had a wonderful week. We have sailed with Royal about 15 times and have most of the larger ships but first time on the Symphony.We choose an inside cabin because we knew that we were never going to be in the room. Embarkation was very easy with the We enjoyed two of the specialty restaurants, Chops and Jaime's Italian. We ...
Very excited when I booked the President’s cruise about 2 months ago......made all the reservations right away, enjoyed GREAT entertainment as well as the bonus venues for the special sailing and the nice gifts delivered to our stateroom. Royal did a great job of trying to accommodate ALL the top tier cruisers, with extra staff, lounge spaces, etc. The lines were not a pleasant experience, but ...
I just want to warn anyone traveling on Anthem of the Seas, please learn how to look for bed bugs before you suffer the stress of being exposed to them. I am in constant fear that my home will be impacted. I experienced the horror of finding bed bugs crawling on the sheet of my bed. I killed one and scooped up another and took it to guest services in a plastic bag. We were exposed for days and ...
We booked the President Cruise to attend the Hall and Oats concert live. We are diamond members and were told on the ship that we could not attend the live concert due to high demand. You would think if Royal was Loyal to their customers they would add a extra show. This is not rocket science just good customer service. and planning.
Poor planning and customer service made for a bad ...
My husband and I chose this cruise based on the marketing and recommendation of an onboard future cruise consultant. Basically we bought the hype and it turn out to be sadly deceptive advertising.
This cruise was supposed to have special guest performers, and filled with prizes and surprises. We paid the premium price with high expectations, which Royal Caribbean failed to fulfill.
The ...
When after contacting Royal Caribbean by phone several times and you hear mentioning all the time that it is the best cruise line and then you arrive and you find the opposite, then that's where disappointments begin. Let's start with the ship itself, where the decoration is a bit abstract, the lack of colors, or a beautiful staircase or an impressive esplanade...but no, only the exclusive of the ...