We chose this cruise as we really wanted a taster of Japan. Having been on a couple of RC cruises prior to this one, we were looking forward to the same level of service and care that we had come to expect - boy, we we disappointed! We were to board the ship at Tianjin, a couple of hours from Beijing. Upon arrival at the port, we discovered that there was also a Costa cruise leaving at the same ...
We flew into Shanghai and were driven straight to the cruise port (previously arranged with 'China highlights' - who were excellent). We then had to stand in queues for nearly three hours to board the ship, so many processes. Normally its between 30 minutes and an hour, not so for this cruise, even though we are Emerald members and had booked a Junior suite. Once on board the ship itself is ...
Firstly, I have travelled with RCI on around 12 cruises all over the world and have found them to be amongst the best in class. The staff respond magnificently to any concern or query you may have so most things are resolved quickly.
I read some reviews before going on the Shangai - Japan cruise, mostly the professional critics (Liz Jarvis et al) and knew that the population would be mostly ...
Thought it would be Cool to see China and Japan But between Chinese and Japanese immigration and a crappy cuise director and staff on quantum this vacation sucked, I will say after 15 cruises on RCCL this one really disappointed.
First we traveled to Shanghai from Chicago which went great, Once we got into China Immigration took about an hour using the 144 hr transit Visa, we then arrived at ...
We were excited to be on the Quantum, our biggest and newest RC cruise yet, but had read about the culturally immersive experience on board and were prepared to face unending crowds, crazy elevator situations, and pushy behavior. I am happy to report that the ship is stunningly beautiful, the crew are extremely professional, and the cross-cultural experience was a great learning opportunity. ...
My husband and I chose this cruise as we really wanted to relax on a cruise and enjoy the sights of Japan. What we got was an overcrowded cruise which was geared towards the Chinese market, the trips off the boat were rushed and we saw very little of Japan.
Trying to find a seat in the always busy Windjammer restaurant was a challenge, our food was often cold by the time we got to sit down. ...
We have been on 5 or 6 RC cruises previously and thoroughly enjoyed every one of them, so much so that we have stayed with them for our last series of cruises. We have been on well over 10 cruises previously on a range of other cruise lines as well as Royal Carribean. This was our first and last on Voyager of the Seas.
Embarkation was a disaster. Crew were directing passengers all over the ...
If this had of been my 1st trip with rc it would have been my last apart from the fact that i know rc are better than this. we had a lady cruise director blaring out her announcements so loud that is was annoying and not understandable.some customers made her aware of this to no avail.
No fruit or chocolates for diamond plus, only 1 top cruiser award, no crown & anchor host on board. Any ...
We choose this ship, as having sailed on the Explorer of the Seas last year in the Pacific figured this would be a very different cruise.
We booked a Grand Suite, which really needs a good freshen up as does the whole ship. We expected Concierge service, which we received in name only. The two Concierge staff were next to hopeless. Making dinner reservations under the wrong name and number of ...
We chose this cruise of the ports the ship was to stop at. We have been on cruises with other companies and have always been happy. Unfortunately we can't say this of RCL. The embarkation and disembarkation was very badly organised and there were large queues to get out of the port at Hong Kong. There was no direction by security staff which led to people continually pushing in. Those of us who ...