Concierge Level (A1): Riviera Cabin Reviews

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Concierge Level Cabins

19 Reviews
Queen size tranquility bed that converts to two twins with 1000-thread-count linens, private teak veranda, oversized marble and granite bath with full size tub and shower, vanity desk, spacious plush seating area with breakfast table, mini-bar with unlimited soft drinks and bottled water, shower with Grohe handheld shower head, safe, LCD flat-screen TV, hair dryer, phone, 110/220 volt outlets.

Concierge Level (A1)
Decks: Deck 10 | Deck 11 | Deck 12
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Cabin 9051
Had enough room to store everything easily. Close to elevators, Concierge lounge & guest laundry.
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Cabin 10088
Full-sized bath with a shower and a separate walk in shower. Queen bed, balcony with two chairs and table, desk, sofa and coffee table, free internet (though somewhat spotty), welcome bottle of champagne and welcome bottle of wine. Also had laundry facilities for $2.00 wash and $2.000 dry if you needed it (along with the standard by-piece laundry service).
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Cabin 10090
beautiful and very comfortable. Excellent bathroom and bed /linens
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Cabin 12002
Lovely and peaceful.
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Cabin 10053
The cabin was a good size with adequate storage space. The bathroom was bigger than many other cruise ships, but the shower cabinet a bit small. We were mid-ships and in easy reach of amenities.
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The room and balcony are nice however the furniture and carpeting are dated and need replacement. The bathroom was fine but the shower is tight. Our toilet did not flush on several occasions. The in-cabin movie guide is hopeless - the daily schedule is left at the start of the cruise but there is no description or information available on board as to what the movies are about, who the actors are etc. Why waste time on the 90% of flicks you never heard of? The Concierge Lounge is not worth the upgrade/premium cost. Pastries and a coffee machine - which you can get at Baristas - and newspapers that guests unfortunately & selfishly remove from the lounge. Personally, I would not opt for the lounge as its an indoor room that has been converted and is occupied by elderly passengers who are either passed out asleep or coughing nonstop!
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Cabin 10064
Marvelous Time Scottish Sinophile
Spacious with comfortable couch, table, desk, TV and fair sized closet. Excellent queen sized bed with room beneath to store suitcases. Veranda had chairs and was comfortable. Bathroom has a tub/shower combination and a separate very small shower. Extensive use of granite give an upscale feel. Towels were very good and plentiful and toiletries were good.
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Cabin 10106
Cabin in perfect condition (new carpets) and comfortable.
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Cabin 10079
The cabin was fine. It was very conveniently located near the aft elevators and stairs.
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Cabin 10059
Wonderful!!! Levybj
This cabin is midway between elevators. The cabin was very quiet and perfect for sleeping.
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Cabin 10096

Beautiful cabin. Excellent large bathroom.


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Cabin 10096

CONS:
Concierge Level is NOT worth it.
There are no advantages to paying more for this privilege. A few upscale toiletries are about the extent of this level.
The “Concierge Lounge” is nothing more that an inside stateroom, with a blaring TV (CNN) a few newspapers, four computer terminals, and a mini-fridge with sodas. There is a “Concierge Person” available – sometimes.
The “10% discount on internet services” was not honored and was repeatedly refused.
Embarkation is no faster.
Luggage does not arrive any sooner.
Rooms may be entered only a few minutes (5 – 10 minutes) before other levels.

“Tranquility Beds?” NOT! Our beds were the most uncomfortable beds we have ever encountered while cruising. There are no king-sized beds, only queens, and “queens” are actually two singles (small singles-think “camping cots”) put together. My husband is a little over six feet tall, and his feet hung over the end. To turn over, one must lift up and turn, or end up on the floor. I requested a foam pillow. Our room concierge-stewardess was not able to provide one. I received yet another lumpy, hard, pillow and was told, “This IS a foam pillow!”

Entertainment was very poor
Evening shows do not begin until 9:45 pm. Several were so disappointing (that) we left before the end.

Most passengers are far past age 70. There are lots of walkers and motorized chairs and, at times, if you are stuck behind them, movement about the ship can be cumbersome.

Wine and spirits are VERY EXPENSIVE. “Packages” are offered, but the sommelier may have the last laugh, as the vintages are foreign, and there is no way to know what you are getting. Wines by the glass are highly inflated, and an 18% gratuity is added on to the already outrageous cost.

Room service coffee is abominable. Coffee in the restaurants is very good, but morning coffee on the balcony was so bad, it had to be sent back.

Shore excursions were a joke and the joke was on us! We did the “Jungle ATV Adventure” and when, after the first few minutes we realized we were driving around in circles, we had to laugh at our own gullibility. The tour operators were ingenious. They were making big bucks for doing donuts in the jungle.

Specialty restaurants What they do not tell you is that you may only dine in the four specialty restaurants ONCE. No more, only one time. You may request subsequent dining, but will be told you are “on the wait list” to no avail.

PROS:

The ship is lovely. Understated and elegant décor and soft, unobtrusive music.
Some of the artwork is bizarre (What were they thinking?!) but overall the ship was very refined.

Room service was lightening fast, and the pastries were divine. No extra charge for room service was nice.

Embarkation was a breeze. We were on the ship in less than 10 minutes.

The library was lovely and well appointed.

Dining was fun with almost too many waitpersons in attendance. The food was no more special than the faire offered on other cruise lines. The china, crystal, and silver were superior.

There was always plenty of lounge chairs poolside. Each one is covered with a clean white terrycloth covering.

The cooking classes were fabulous. Our class began at 4:00 pm, and we were so full from the samples, that we had to forego dinner that evening. We came home with several great recipes and new skills.

Oceania boasts that their staterooms at 282 sq.ft. are larger than most others. I was shocked upon entering our stateroom, as it was no bigger than what we have experiences on three other cruise lines. The elegant bathroom, however, was spacious with two showers, a full tub, and well appointed storage.

We had a delightful cruise, but for the money, other cruise lines offer a better value. Oceania’s refusing to offer free internet, and then refusing to honor their own offer of a 10% discount on an internet package was petty. The nickel and dimeing for several little things, that should have been included, was offensive.


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Cabin 10074
We received last minute deal to upgrade from Category C to Veranda A1 category. And so glad we did - nice balcony, great location little aft of midship, and got use of the Lounge on deck 9 for snacks and hot tea, nice to be couple decks closer to the buffet (where we ate most of our meals). Room was about half way between two sets of stairs/elevators - so very convenient to just about everything on the ship.
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