Emerald Star Review

Editor Rating:  4.0
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Emerald Star Ratings

  • Category
    Member
    Editor
  • Dining
    4.6
    4.0
  • Public Rooms
    4.6
    4.0
  • Cabins
    4.4
    4.5
  • Entertainment
    3.7
    3.0
  • Spa & Fitness
    4.1
    4.0
  • Family & Children
    1.0
  • Shore Excursions
    4.4
    4.0
  • Enrichment
    4.2
    3.5
  • Service
    4.8
    4.0
  • Value-for-Money
    4.1
    5.0
Editor Rating
4.0
Member Rating
Why Choose Emerald Star?
  • Pro: Laidback onboard experience; fantastic wall-sized windows that open in cabins
  • Con: No evening entertainment to speak of, little enrichment and food is not a highlight
  • Bottom Line: Friendly vibe combined with lots of inclusions make for a value-oriented way to see Europe

Emerald Star Overview

By Dori Saltzman, Senior Editor

Affordable, comfortable, friendly -- these are just some of the words that can be used to describe a European river cruise on Emerald Star. Part of Emerald Waterways -- the more value-oriented sister company to the more luxurious Scenic -- the ship seems more relaxing and laid back than many of its counterparts on Europe's waterways.

One of the first things you'll notice about Emerald Star is how comfortable it feels. Decor is modern, almost IKEA-like in its sleek simplicity; there are no bold patterns to overwhelm the senses, no period-piece furniture you're afraid to sit on. The lounge, which stretches half the length of the boat and is the hub for all activity onboard, is decorated in shades of black, white and gray with colorful pops of bright pink chairs. There are plenty of comfy couches and armchairs to sit in and watch the scenery go by, chat with other cruisers, read a book or play cards with new friends.

The friendliness of the crew and your fellow passengers just add to the comfortable feeling. Wait staff, bartenders, the guest services folks and the cruise director are always smiling, always ready to lend a hand or ask how your day was. Passengers tend to be down to earth, there's no dress code (so no one is judging!) and with open seating at all meals, it's easy to meet other people. Emerald draws many Australians, so the ship can feel boisterous at times, unusual on a river cruise.

(We did hear from the cruise director that if you're only going to do a one-week subsection of a longer two-week journey, it's better to be on the first half as cruisers who do the entire sailing aren't always welcoming to the newcomers. On our sailing, however, we saw no signs of this.)

Another standout feature of a cruise on Emerald Star is its affordability. There are many inclusions, from daily excursions to unlimited Wi-Fi and, most impressively, all gratuities -- both onboard and on land, meaning you never need to worry about having extra money on hand to tip a tour guide in a local port. Complimentary drinks (both soft and alcoholic) are poured liberally at lunch and dinner; if you want to drink at other times, prices are high but if you can hold out until mealtimes you can get plenty to drink.

Also included onboard are bikes for passengers to use when in port and -- rather unusually for a riverboat, a beautiful back-of-the-boat infinity pool -- a particularly popular spot when sailing between ports.

Our biggest disappointments on Emerald Star came from the sometimes limited time in ports (most visits were a half day) and the mostly non-existent onboard enrichment and entertainment. With so much time on the boat and not a lot to do, we heard that naps quickly became a favorite pastime on any afternoon we weren't docked.

Emerald Star Fellow Passengers

Emerald Star attracts mostly retired Australians and North Americans, both from the United States and Canada, as well as a smattering of folks from the United Kingdom. At least 50 percent of the passengers are from Australia, unless an itinerary is only one week (and not just a one-week subset of a longer cruise) in which case there will be more folks from North America and the United Kingdom. Passengers are well-traveled, social and generally affable. The average age is between 65 and 70 years old; during the height of the summer the demographic skews toward the lower end of the range, while at the start and end of the season, it skews older.

Emerald Star Dress Code

There's not much of a dress code on Emerald Star. The only items not allowed in the dining room during dinner are shorts and flip-flops (though we did see men in shorts during dinner). During the day you'll see lots of shorts (both men and women), with men donning T-shirts and collared or button-up short sleeve shirts and women in blouses and a smattering of T-shirts. In the evening, many women change in to casual dresses, though you'll also see plenty of women in dress pants or capris. Most men wear trousers and button-up shirts.


Emerald Star Inclusions

Emerald river cruise fares are somewhat inclusive with all gratuities, transfers and Wi-Fi included. One two- to four-hour excursion in each port is provided free of charge, and in one port per one-week cruise, a second active tour option is also offered for no extra charge. (All walking excursions always have a gentle walking option for those who can't do a longer tour.) Drinks, alcoholic and soft, are complimentary at lunch and dinner. One 1.5-liter bottle of water is also available in your cabin each day. (You'll find more water, including plastic bottles perfect for taking out on excursion, by the pool and in the small gym.)

A limited number of bikes are also available at no extra charge.

Next:  Emerald Star Cabins

By Dori Saltzman, Senior Editor

51 Emerald Star Reviews from our Cruise Critic Community

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PeterCStephenson
Member Since 2017
1 review
0 forum posts
0 helpful votes
Sailed three weeks ago
My sister-in-law chose the cruise. We had a lowest deck cabin that was small and noisy from the plumbing and the ship's intercom woke us up early in the morning. Other cruises that we have been on, only important information was ... Read more
Maggie Stewart
Member Since 2017
1 review
0 forum posts
0 helpful votes
Sailed May 2017
I wanted to visit Cologne and Strasbourg especially, and all other ports of call looked very interesting - especially Heidelberg. The guides were all to a high standard. I enjoyed the wine tasting excursion very much and felt that I had ... Read more
mick long
Member Since 2017
1 review
0 forum posts
0 helpful votes
Arrived in Amsterdam no knowing what to expect but any worries or fears were soon expelled but the fabulous welcome on board by the waiting staff and crew of the Emerald Star. In ten minutes were welcomed aboard, checked in ,shown our ... Read more
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445 Professional Emerald Star Photos

We spent almost a full week on board the Emerald Star with multiple photographers and took 445 pictures of the ship.  When you visit our new photo galleries you can be assured that what you see is what you get!

Emerald Waterways Fleet

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