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Crystal Serenity Cabins

Home > Cruise Ship Reviews > Crystal > Crystal Serenity Review
88% of cruisers loved it
  • Out-of-this-world service and luxury, and a cosmopolitan, well-educated clientele
  • Modern staterooms and ultra-luxurious penthouse suites
  • Molecular gastronomy-inspired "modern" menu in the dining room

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A major plus for Crystal Serenity passengers is that the ship has a higher percentage of cabins with balconies (85 percent) than its sister, Crystal Symphony (65 percent). During the 2011 refit, the cabins, all of which are outsides, received the bulk of the $25 million in upgrades. All new fittings, furnishings and carpeting give the rooms a chic, almost edgy look, complete with white or black leather tufted headboards and the occasional zebra-patterned furnishing.

Cabin sizes and levels of luxury range across the board. The entry-level staterooms measure 226 square feet. While that's slightly larger than most big-ship cruise lines' comparable accommodations, the cabins can feel pretty squinchy, mostly because you expect a bit more from a luxury line. Also, these cabins look out onto the promenade deck, albeit through one-way glass that hides any views from curious passersby during the daytime. Balcony cabins are the same size and layout as the outside accommodations, but with 43-square-foot verandahs.

Crystal has revised the number of room categories to 13 aboard Serenity (up from five, including "Pure" rooms for passengers with allergies). All have 100 percent Egyptian cotton linens, wireless in-room Internet access, Frette robes, Aveda bath amenities, turndown service and more. Even the smallest -- deluxe staterooms with large picture windows -- have seating areas and all the amenities like in-suite satellite TV, movies available from the library and complimentary minibar offerings. Upgrade, though, and the rooms are an even better value.

We stayed in a 538-square-foot penthouse suite with a verandah. Toronto's II BY IV has remodeled the rooms, which have classic, clean lines and walls of chocolate brown with cream trim. The sizeable bedroom could be curtained off from the living room with its convertible sofa for our daughter; both had flat-panel TVs with Blu-ray DVD/CD players that could be played at the same time without bothering either of us. The best part of the room was the bathroom, with side-by-side sinks, a separate shower and a full Jacuzzi bathtub with jets. The penthouse comes with many perks, including same-day pressing and a gratis self-serve laundry room, pre-dinner canapes, in-room dining (even from the Silk Road and Prego menus), constantly replenished fruit, minibar and chocolate truffles. Passengers booked in Penthouse rooms are also invited to a private Captain's quarters cocktail party. One of the most thoughtful additions is an electronic 'do not disturb/please service" system so housekeeping will never have to knock and disturb you.

The Crystal Penthouses are an impressive 1,345 square feet apiece, and each comes with a very large private verandah, two walk-in closets and even a private workout area. The space was reconfigured in the new design to add a shower to the guest powder room, so the media/library/den with a sleeper sofa can function as a second bedroom.

There are cabins designed for folks with disabilities in all the major categories, including cabins on the penthouse levels.



Crystal Serenity Cabin Reviews 29 Cabin Reviews
   Cabin 9023
November 2014

Comfortable.

...continue

   Cabin 10005
October 2014

Room was at the front of the ship, just under the Captain's bridge. No complaints at all about anything related to this room. Very quiet and peaceful.

...continue

   Cabin 8064
October 2014

We had a B2 cabin on deck 8 with a partly obstructed view (the onboard gangway was stowed directly below our veranda, preventing us from looking directly down onto the promenade deck or seeing anything in the water that might be close to the ship). Not an annoyance for...continue


1 - 3 of 29 Cabin Reviews

Crystal Serenity Decks
 

Overview   Cabins   Dining   Activities   Family   Itineraries   Deck Plans   More Reviews  
 

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Crystal Serenity Ratings
Member Rating
Dining
5.0
4.9
Public Rooms
5.0
4.9
Cabins
4.0
4.7
Entertainment
5.0
4.4
Spa & Fitness
5.0
4.6
Family & Children
2.0
5.5
Shore Excursions
4.0
5.0
Enrichment
5.0
NA
Service
5.0
4.9
Value-for-Money
4.0
4.3
Rates
5.0
4.1

Sailing From

Cruises To
Africa
Alaska
Asia
Australia & New Zealand
Baltic & Northern Europe
Caribbean - All
Europe - Mediterranean All
South America & Antarctica
South Pacific
Transatlantic
World

Explore This Ship
Ship Stats
Crew: 655
Launched: July 2003
Decks: 14
Tonnage: 68,000
Passengers: 1,070
Registry: Bahamas
CDC Score: 94
 
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