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Volendam Review

Volendam
Volendam - Rotterdam Dining Room Volendam - Main Lounge Volendam - Lounge Volendam - Oceanview Stateroom
72% of cruisers loved it
303 reviews | Write a Review
  • Bars and lounges with large picture windows offer amazing views
  • "Dancing With the Stars at Sea" show gets passengers involved
  • Quiet teak promenade deck with wooden loungers gives ocean-liner vibe
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Volendam Overview

By Ashley Kosciolek, Associate Editor
Editor Rating
4.0
When it was launched in 1999, Volendam had the highest passenger capacity in Holland America's fleet. The ship is nearly 61,000 tons and carries 1,432 passengers, and, in a move that seems quaint now, it proved its modernity by being the first ship in the fleet to boast a dedicated Internet center (The Website) with eight satellite-connected computer stations.

Volendam has come a long way since then. During Holland America's "Signature of Excellence" upgrades in 2006, the ship received several additions that have brought it into the 21st century. The Website became the Explorations Cafe, which includes 10 desktop computers with Internet access, a well-stocked library, areas for board games and puzzles, and a cafe that offers free finger sandwiches and pastries, as well as for-fee coffee drinks. Le Cirque, an alternative restaurant that's open one night per sailing in what's otherwise the Pinnacle Grill steakhouse, offers upscale French cuisine from the well-known land-based restaurant. Even the kids and teens areas were given facelifts, and cabins are now outfitted with flat-screen TV's and DVD players. A more recent 2011 dry dock spruced up various items like paint, linens and carpeting to keep Volendam from showing its age.

Drawing on the Colonial past of its Dutch roots, Holland America Line has made it a practice over the years to employ Indonesian crew members, touting their friendliness and efficiency in almost all of its corporate literature. The service is phenomenal. Waitstaff and cabin stewards are primarily Indonesian and Filipino; most officers are European, and many of them are from Holland.

Despite its modern upgrades, Volendam still does not have as many bells and whistles as the biggest and newest mega-ships, and that's perfectly fine with the folks who cross the gangway. What you'll get onboard are older passengers with an active and adventurous attitude. They're in it for the ports, given the ship's Alaska, Asia, Australia and Hawaii itineraries. And the ship suits them just fine, offering enough onboard activities to keep them busy on sea days but not so many that they feel like they're missing out if they venture ashore. After all, the focus of most Volendam cruisers' trips is the exotic locations they visit -- not the ship that takes them there.

Volendam Fellow Passengers

It would be difficult to find a more loyal group of individuals than those hearty Mariners, past passengers of Holland America Line. Volendam enjoys a particularly high ratio of repeat cruisers, many of whom have been onboard so often they feel quite at home with the staff and crew. Most of the passengers are "of an age," typically older than 55, and while most are couples, there are a fair number of friends sharing quarters.

Volendam Dress Code

Daytime dress on Volendam is always resort casual, particularly in Alaska, where standard port-day clothes include jeans, hiking boots and sweatshirts. Evening dress ranges from casual to informal to formal. This is a traditional cruise ship; there are typically two formal nights on seven-night cruises, three on 10-night cruises. Formal equals dressy-dressy-dressy for women (gowns or cocktail dresses) and, for men, tuxedos or suits with ties. Informal nights mean pantsuits or dresses for women and jackets for men (ties optional). Casual dress in the evening is country-club casual, with women in slacks or skirts and nice tops and men in collared or button-down shirts and khakis.

Volendam Gratuity

Holland America Line automatically adds $11.50 per person, per day, to onboard accounts ($12 per person, per day, for passengers in suites). This is then shared among waiters, stewards and other service personnel. That amount can be adjusted in either direction by visiting the front desk. A 15 percent gratuity is tacked on to bar bills. Note that gratuities are not automatically included on bills for spa treatments.
Next: Volendam Cabins
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Volendam Member Reviews

01/15
Our experience was so bad, we disembarked in wellington after 4 days of the cruise. It was a floating nursing home and everything about the ship and it's itinerary of entertainment reflected that. The real 'rub of salt in the wounds' came with the ... Read more
12/14
The Volendam excelled once again. We took the opportunity to upgrade into a Neptune Suite for this cruise. We had already sailed on all decks of the Voledam and the Neptune Suite was the final class of room for us to try. The room was more than ... Read more
Our cruise on the Volendam -- 22 November - 8 December 2014 -- from Sydney to Singapore was a serious disappointment on many levels. First, there were many annoyances, such as the cruise director choosing to make some routine public address ... Read more
1 - 3 of 303 Reviews
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Volendam Ratings

Editor Rating Member Rating
4.0
4.1
4.0
4.4
4.0
4.2
3.0
3.6
4.0
3.9
3.0
3.0
Shore Excursions
4.0
3.6
Enrichment
4.0
3.7
Service
4.0
4.2
Value-for-Money
4.0
3.9
Rates
4.0
3.9

Explore This Ship

Volendam Deck Plans Volendam Cabin Reviews
Ship Stats
Crew:
604
Launched:
1999
Decks:
10
Tonnage:
60,890
Passengers:
1432
Registry:
Netherlands
CDC Score:
96
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