Volendam Review

Editor Rating:  4.0
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Volendam Ratings

  • Category
    Member
    Editor
  • Dining
    4.0
    4.0
  • Public Rooms
    4.2
    4.0
  • Cabins
    3.9
    4.0
  • Entertainment
    3.5
    3.0
  • Spa & Fitness
    3.8
    4.0
  • Family & Children
    3.1
    3.0
  • Shore Excursions
    3.5
    4.0
  • Enrichment
    3.5
    4.0
  • Service
    4.2
    4.0
  • Value-for-Money
    3.7
    4.0
Editor Rating
4.0
Member Rating
Why Choose Volendam?
  • Pro: High-quality dining in both free and specialty venues
  • Con: Up-charging can feel a bit overbearing
  • Bottom Line: Quiet ship providing the ultimate escape

Volendam Overview

By Ashley Kosciolek, Associate Editor

When it was launched in 1999, Volendam had the highest passenger capacity in Holland America's fleet. The ship is nearly 61,000 tons and carries 1,432 passengers, and, in a move that seems quaint now, it proved its modernity by being the first ship in the fleet to boast a dedicated Internet center (The Website) with eight satellite-connected computer stations.

Volendam has come a long way since then. During Holland America's "Signature of Excellence" upgrades in 2006, the ship received several additions that have brought it into the 21st century. The Website became the Explorations Cafe, which includes 10 desktop computers with Internet access, a well-stocked library, areas for board games and puzzles, and a cafe that offers free finger sandwiches and pastries, as well as for-fee coffee drinks. Le Cirque, an alternative restaurant that's open one night per sailing in what's otherwise the Pinnacle Grill steakhouse, offers upscale French cuisine from the well-known land-based restaurant. Even the kids and teens areas were given facelifts, and cabins are now outfitted with flat-screen TV's and DVD players. A more recent 2011 dry dock spruced up various items like paint, linens and carpeting to keep Volendam from showing its age.

Drawing on the Colonial past of its Dutch roots, Holland America Line has made it a practice over the years to employ Indonesian crew members, touting their friendliness and efficiency in almost all of its corporate literature. The service is phenomenal. Waitstaff and cabin stewards are primarily Indonesian and Filipino; most officers are European, and many of them are from Holland.

Despite its modern upgrades, Volendam still does not have as many bells and whistles as the biggest and newest mega-ships, and that's perfectly fine with the folks who cross the gangway. What you'll get onboard are older passengers with an active and adventurous attitude. They're in it for the ports, given the ship's Alaska, Asia, Australia and Hawaii itineraries. And the ship suits them just fine, offering enough onboard activities to keep them busy on sea days but not so many that they feel like they're missing out if they venture ashore. After all, the focus of most Volendam cruisers' trips is the exotic locations they visit -- not the ship that takes them there.

Volendam Fellow Passengers

It would be difficult to find a more loyal group of individuals than those hearty Mariners, past passengers of Holland America Line. Volendam enjoys a particularly high ratio of repeat cruisers, many of whom have been onboard so often they feel quite at home with the staff and crew. Most of the passengers are "of an age," typically older than 55, and while most are couples, there are a fair number of friends sharing quarters.

Volendam Dress Code

Daytime dress on Volendam is always resort casual, particularly in Alaska, where standard port-day clothes include jeans, hiking boots and sweatshirts. Evening dress ranges from casual to informal to formal. This is a traditional cruise ship; there are typically two formal nights on seven-night cruises, three on 10-night cruises. Formal equals dressy-dressy-dressy for women (gowns or cocktail dresses) and, for men, tuxedos or suits with ties. Informal nights mean pantsuits or dresses for women and jackets for men (ties optional). Casual dress in the evening is country-club casual, with women in slacks or skirts and nice tops and men in collared or button-down shirts and khakis.

Volendam Gratuity

The automatic tip for passengers staying in interior, oceanview and verandah cabins is $12.50 per person, per day. Passengers in suites will be charged $13.50 per person, per day.

Next:  Volendam Cabins

By Ashley Kosciolek, Associate Editor

450 Volendam Reviews from our Cruise Critic Community

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WarrenPaulHarris
Member Since 2017
1 review
0 forum posts
0 helpful votes
The itinerary and timing were perfect. We have been wanting to visit Asia (specifically Japan) for a long time. Having this cruise end in Hong Kong was also a factor, as HK is one of our all-time favorite cities. The timing was ... Read more
TTLam
Member Since 2017
1 review
0 forum posts
0 helpful votes
14 days Japan, China, Taiwan -- Landed into Narita Airport 2 days prior to embarkation, took the Narita Express Train to Yokohama (4290 YEN/$38USD). We stayed at Hotel Monterey Yokohama, which is only 4 large blocks away from the ... Read more
Helpful? Thank TTLam
goddessofchaos
Member Since 2017
1 review
25 forum posts
0 helpful votes
Sailed March 2017
This was our first cruise and we chose it because of the excellent price. We Book an inside cabin and because it ended up being a handicap cabin we had extra space. It would probably be nice to have a window, and perhaps next time we ... Read more
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