About American Queen Steamboat Company
American Queen Steamboat Company is a Mississippi River-based cruise line aiming to resuscitate overnight Big Muddy cruising, a niche nearly dead since 2008. It's also shooting to add a little old-fashioned luxury to the Pacific Northwest. The line, which originally launched as Great American Steamboat Company, began operating American Queen in April 2012. The company is affiliated with HMS Global Maritime, founded by John Waggoner, which provided critical services at the inception of the line and continues to power its marine operations.
In April 2014, American Empress (which formerly sailed Pacific Northwest and Alaska cruises as Empress of the North) joined the fleet after undergoing a major refurbishment.
The company is led by President Ted Sykes, who worked in executive and leadership roles at Grand Circle Travel, Viking River Cruises, Vantage and Saga Shipping; he was appointed in early 2013.
American Queen Steamboat Company is headquartered in downtown Memphis, which is an important homeport for the company. American Queen regularly docks at the city's revitalized Beale Street Landing.
American Queen Steamboat Company's American Queen, launched in April 2012, and American Empress, launched in April 2014, are decked out in regal Victorian elegance. Think ornate chandeliers, rich upholstery, brass as far as they eye can see and polished wood. Both ships are filled with modern amenities, too, such as Wi-Fi in public spaces, but the aim is to evoke memories of the stately river steamers of the 19th century.
Antiques and fresh flowers provide the ambience of an antebellum mansion. The line employs resident expert "riverlorians," who tell the stories of the towns and hamlets visited, both via in daily lectures and one on one -- they're very visible on the ship and will answer questions virtually any time.
Both ships have libraries that offer fiction as well as nonfiction written about the histories of the areas visited.
To add a little zest to the stately vibe, both ships carry bikes, providing passengers a chance to peddle through the river towns they visit.
On the dining front, the menus reflect regional cuisine: New Orleans and modern Southern comfort food on American Queen, fresh seafood and bright berries on American Empress. Decadent delights on American Queen include items such as sugary beignets, corn and shrimp fritters, and molasses glazed pork loin stuffed with Andouille sausage to satisfy passengers' appetites. On American Empress, passengers will eat pan-seared scallops, Indian rice soup and steamed cold-water lobster tail. Dining venues include alfresco options and no-fee specialty options. No formalwear is ever required, even for dinners, where complimentary wine (sourced from the Pacific Northwest) and local beer are poured.
Shore tours, included in the fares, provide immersion into the history, culture and cuisine of the heartland. The ships feature a professionally trained, all-American staff.
Expect well-traveled passengers, ages 50 and older, who enjoy Victorian charm, antiques and dancing to swing or big band music. American Queen Steamboat Company draws history buffs and culture connoisseurs, as cruises provide an in-depth look at history and cuisine.
The line expects slightly younger crowds during holiday and summer itineraries. Passengers are loyal to the line, so crossover between the two ships is common.